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"crowne Plaza Brussels Airport

Brussels · Belgium

An Ihg Hotel\"View location

9.0/10Excellent931 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.4/109.4
Location8.4/108.4
Neighborhood7.6/107.6
Quality10.0/1010.0
Value8.6/108.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About "crowne Plaza Brussels Airport

Located in Machelen (Diegem), Crowne Plaza Brussels Airport by IHG is within a 15-minute drive of King Baudouin Stadium and Brussels Expo. This hotel is 8.5 mi (13.7 km) from Royal Palace of Brussels and 8.6 mi (13.9 km) from La Grand Place.

Make yourself at home in one of the 315 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Machelen? This hotel has 9225 square feet (857 square meters) of space consisting of conference space and 17 meeting rooms.

A roundtrip airport shuttle is complimentary at scheduled times.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 12.32 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for local cuisine breakfast: approximately EUR 30 per person
    • Uncovered self parking fee: EUR 25 per day
    • Pet fee: EUR 25 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Dutch

Nearby attractions

Information Technology Museum- Unisys Belgium 3.7 km / 2.3 mi
Cliniques Universitaires Saint-Luc 7.4 km / 4.6 mi
Woluwe Shopping Centre 8.2 km / 5.1 mi
Roodebeek Park 9.2 km / 5.7 mi
Josaphat Park 10.5 km / 6.5 mi
Docks Bruxsel 10.6 km / 6.6 mi
Berlaymont Building 11.6 km / 7.2 mi
Cinquantenaire Park 11.6 km / 7.2 mi
Schumanplein 11.6 km / 7.2 mi
Autoworld Museum 11.8 km / 7.3 mi
Albert Borschette Conference Centre 12.1 km / 7.5 mi
Royal Museum of the Armed Forces and Military History 12.6 km / 7.8 mi
Brussels Park 12.8 km / 8 mi
Parlamentarium 12.9 km / 8 mi
Place du Luxembourg 12.9 km / 8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about "crowne Plaza Brussels Airport

9.0
Excellent
931 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.4 /10
Location
8.4 /10
Neighborhood
7.6 /10
Quality
10.0 /10
Value
8.6 /10
Amenities
9.2 /10
100 reviews shown
6/10
Pleasant
28 Jul 2026
Senay
Good place to stay except mislead my the staff on the schedule of the shuttel.
4/10
Poor
20 Jul 2026
Mitchell P
Everything is broke. Only 1 out of 4 elevators. Our AC barely worked. You had to talk to the front desk to get get let out of the parking lot. They charge a premium price for a very mid level hotel. Tiny pillows. The bar/restraunt is the only nice thing.
Partner
10/10
Exceptional
19 Jul 2026
Gary
Very comfortable and quiet
8/10
Excellent
16 Jul 2026
William
This is quite a nice hotel though the design is showing its age (as are certain aspects of the rooms). I would have given the hotel 5 stars but for the fact that the hotel is situated in an office park with no shopping, restaurants, transportation, etc. nearby. You are definitely a captive audience here. Yes, you can take the hotel's shuttle to the airport to access trains into the city and other locations, but hardly convenient. If you stay here, be prepared to mostly STAY here, unless you have a car. Other than that, I found the food quite good, the staff very helpful, the park and lake setting behind the hotel pleasant, and the room comfortable.
Self
8/10
Excellent
11 Jul 2026
LEONIDAS
El servicio de transporte al aeropuerto
Friends
10/10
Exceptional
07 Jul 2026
David Isaac
A problem with bathroom
6/10
Pleasant
29 Jun 2026
michele
The hotel is nice, clean and super convenient to brussels airport. The shuttle service is also helpful.
The only complaint I have is that they advertise air conditioning, but its not really. At least not what some would consider air conditioning. They have it set to what feels about 77-78° Fahrenheit and even though they say you can adjust it by 3 degrees it really doesn't work. You cannot open the window so there is no option of fresh outside air. And with a thick down comforter it made for an unpleasant evening with record high temperatures in Brussels and Europe.
Overall, if that doesn't bother you, its a great stay in a great location and I would recommend.
Partner
10/10
Exceptional
15 Jun 2026
Enrique
Rooms are very comfortable, nice and clean, plenty of space, great view from the restaurant area invites you to enjoy the delicious food, very enjoyable hotel!
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Ebenezer
We had an amazing stay at the hotel and the staff were very helpful to us.
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Anne-Marie
Clean place, very convenient to go to the airport. The construction around the hotel don’t make it easy for getting there.
Partner
10/10
Exceptional
27 May 2026
Sheri
Nice green views of park, high quality architecture and lighting in main hotel, nice deck overlooking park for snacks and drinks, nice bed linens, quiet, dependable van to airport every half hour.
Family
10/10
Exceptional
25 May 2026
Debbie
Excellent location, beautiful grounds, very friendly staff.
Partner
10/10
Exceptional
14 May 2026
Alistair
Stayed over night to catch an early flight. Nice hotel, nice gardens, relaxing bar outside. Conveniently located for airport with a short shuttle bus. Room was clean, quiet and comfortable
Business
10/10
Exceptional
03 May 2026
Wesley
A top-tier hotel with excellent food and amenities. The outdoor patio is very nice with many birds and ducks to admire. The airport shuttle bus is excellent with very helpful drivers.
Business
10/10
Exceptional
29 Apr 2026
cathleen
Great tub and shower. Very quiet
Self
6/10
Pleasant
22 Apr 2026
RUOLIN
Breakfast is below average, not comparable to its neighbor—Novotel
Partner
10/10
Exceptional
19 Apr 2026
Payal
Great hotel, clean and fresh, breakfast was excellent. Staff was amazing, not a lot of things to do around there but close enough to train stations which are an excellent means of getting around to see and do things.
Family_with_children
10/10
Exceptional
17 Apr 2026
Isabel
Airport shuttle et le restaurant très bien !!
Friends
8/10
Excellent
15 Apr 2026
brenda
Xxx
Partner
6/10
Pleasant
28 Feb 2026
Jay
Sour receptionist. Food was mediocre (steaks are grey). Room was average.
Friends_and_family Family
10/10
Exceptional
18 Jan 2026
Leobardo
Excellent!!!
10/10
Exceptional
13 Jan 2026
Fahriye
Staff was
10/10
Exceptional
08 Dec 2025
peggy
Great with airport shuttle
Leisure Family
10/10
Exceptional
06 Dec 2025
DAYANA
All was perfect — truly the best hotel I stayed at during my vacation. My family and I absolutely loved it. The only hiccup was that I didn’t take transportation into consideration. I ended up spending quite a bit going back and forth to downtown.

If you’re planning to visit downtown, keep in mind that the hotel is quite far, so you may end up paying more for transportation.
Leisure Family
10/10
Exceptional
02 Dec 2025
Anna
The bar and breakfast is good. Shuttle bus is very convenient.
Business
8/10
Excellent
19 Nov 2025
Karen
We didn't opt for the breakfast but the dinner was excellent.
hoping the road construction is finished soon for future guests. getting our rental car back to the rental agency was a bit difficult. thank you for your hospitality
10/10
Exceptional
18 Nov 2025
Francine
Airport shuttle was great! A great bonus!
Staff was the best!
Friends_and_family Family
10/10
Exceptional
13 Nov 2025
Patrick
Shuttle to airport and breakfast was perfect
10/10
Exceptional
28 Oct 2025
Mary
The airport shuttle was amazing and on time both days. We did not have breakfast since we flying home early
10/10
Exceptional
03 Oct 2025
Cassia

Convenient and Comfortable

Close to the airport, so convenient, but also didn't feel like a airport hotel
Partner
10/10
Exceptional
28 Sep 2025
NICOLAS
Thank you to the staff that managed a bunch of folks that were stranded from cancelled flights.
Leisure Partner
10/10
Exceptional
20 Sep 2025
Shannon
Beautiful, modern hotel. Food was excellent as well
Leisure Friends
10/10
Exceptional
05 Sep 2025
Richard
Really appreciated the airport shuttle and the convenience of the location.
Very clean and Lovely Staff!
Would definitely stay again
Thanks
Leisure Family
10/10
Exceptional
01 Sep 2025
Amber
Loved that it has on site walking trails, a pond great patio and comfortable beds. Bonus points for shuttle bus coming so frequently. Meals a bit overpriced but good. Nothing nearby but a solid option for an early flight out of BRU
Leisure Family
10/10
Exceptional
19 Aug 2025
Regan
Loved the airport shuttle, so easy! The staff were very kind and helpful. Outdoor dining was especially nice.
Leisure Partner
10/10
Exceptional
18 Aug 2025
Dan
Very nice stay
Leisure
10/10
Exceptional
16 Aug 2025
ROSARIO
Excellent service staff is wonderful
Leisure Family
10/10
Exceptional
15 Aug 2025
Drey
Great hotel with free shuttle service to airport. Perfect last night stay.
Partner
10/10
Exceptional
31 Jul 2025
James
Clean and modern.
Leisure Family
10/10
Exceptional
29 Jul 2025
John
5 minute ride to airport.
Only negatives: hot pot did not work, could not start new coffee machine.
Leisure Self
10/10
Exceptional
24 Jul 2025
Gabriela
Great! Close to airport. Only issue was shuttle was running late and almost made me miss my flight. They were going to call a taxi for me but the shuttle ended up coming just in time. They should have two running due to their location. Overall great stay!
Leisure Self
10/10
Exceptional
24 Jul 2025
John
Close to airport
Self
8/10
Excellent
12 Jul 2025
Ariel
After 2 weeks of tiny European hotel rooms with spartan accommodations it was nice to have the comfort of a U.S. chain, except for one thing - the beds were too small! I rolled over and fell out of bed and hurt my knee!
Leisure Family
10/10
Exceptional
06 Jul 2025
James
This hotel is a 4 minute drive to the Brussels International Airport. The restaurant is good.
Leisure Family
10/10
Exceptional
13 Jun 2025
cecilia
The hotel had great ammenities and delicious food. The location is very near BRU airport and next to a beautiful park.
Wifi is amazing, and so is the coworking dedicated space.
The lobby is pretty unique, too.
The only drawback is the restaurant and bar prices, they are way off standard hotel prices.
Leisure Family
10/10
Exceptional
06 Jun 2025
Brigitte
The staff us helpfull and polite. The rooms are clean and spacious. The garden is a very nice addition.
Leisure Partner
10/10
Exceptional
02 Jun 2025
Katherine
It was clean and quiet. Transportation to airport was provided and was quick and easy
Leisure
10/10
Exceptional
13 May 2025
Mark
This was the perfect place to stay the night before our early flight out of Brussels. They have double beds for families, shuttle service to the airport and clean, spacious rooms.
Leisure Family
8/10
Excellent
12 May 2025
Virginia
A nice garden to sit in. Dining and bar available, food is okay. Checking was very pleasant but a tad slow (I think he was just new). The room was clean and comfortable, took a long time for the shower to get hot; you also have a separate tub if you prefer.
Leisure Partner
10/10
Exceptional
10 May 2025
Wesley

Convenient Hotel to Visit Brussels

This is a convenient hotel to use to visit Brussels as there is easy train access to the city centre.
Friends_and_family Friends
10/10
Exceptional
08 May 2025
Elizabeth
I was only there a night, but it was very nice. The bed was very comfortable. The host was very nice also.
8/10
Excellent
02 May 2025
MATT
Hotel is about a 5 minute shuttle ride from the airport. The shuttle bus also picks up from the near by Novotel Hotel. The shuttle is provided free to guests and runs every 30 minutes starting at 4am in the morning. It's an actual bus and not a van. There are racks available for luggage storage.
Walking in, it's clean and smells nice. The staff was super efficient and got me checked in within a few minutes of me walking through the door. There is a restaurant on site, but I can't comment as we did not dine there.
I had a queen sized bed room and it's enough for 2 people. The room has a fridge and a coffee maker. Though, I didn't try using their coffee maker because I don't know when's the last time it was cleaned out. There's a pretty big safe in the closet. The bathroom has a tub and a shower. Though, the shower itself is a little tight, but manageable. Bed was comfy, but it did get hot during the night and we set the temp all the way down, but that didn't cool the room down enough. Bathroom is big enough and not cramped at all.
A couple of caveats is that this place is about 30 minutes away from the city center. You can either walk to the bus stop, take the shuttle back to the airport and take the subway or use Uber. We decided to use Uber as that comes out to about $35 vs, $11 one way using the subway and will probably take at least an hour to get to the city center. The's only 1 restaurant on site and I didn't see anything else in the area.
Leisure Partner
10/10
Exceptional
01 May 2025
Verified traveler
We had dinner outside on the patio next to the pond. We were serenaded by all kinds of birds, frogs, etc.
Leisure Partner
10/10
Exceptional
22 Apr 2025
Yasser
Good all round
Leisure Family
10/10
Exceptional
18 Apr 2025
Souad
Not far from airport, good place .
Leisure Family
10/10
Exceptional
06 Apr 2025
Kevin
Great location close to airport.
Business Self
10/10
Exceptional
29 Mar 2025
Souad
Near airport, good price , staff and service amazing
Leisure Family
10/10
Exceptional
19 Mar 2025
Brooks
Excellent breakfast
10/10
Exceptional
13 Jan 2025
Aileen
The hotel is perfect, very clean, spacious rooms, clean. But the staff is better, the best service oriented staff!
Leisure Family
10/10
Exceptional
10 Jan 2025
Mike

Wil stay again

Staff brilliant nice airy and comfortable hotel with the most important things

Comfy bed and good pillows
Business
10/10
Exceptional
08 Jan 2025
Reynaldo
thanks
10/10
Exceptional
04 Jan 2025
Diane
Everything about our stay was perfect. We really enjoyed the complimentary breakfast. Would stay again.
Leisure Family
10/10
Exceptional
28 Dec 2024
Michelle

Great hotel!

Great hotel by the airport. Spacious rooms, super fast check-in, nice amenities, all in all 10/10.
Partner
8/10
Excellent
24 Dec 2024
Souad
Good price
Leisure Family_with_children
10/10
Exceptional
12 Dec 2024
Noman
Very close to the airport. Stayed one night. Very clean and comfortable.
Leisure Family_with_children
10/10
Exceptional
08 Dec 2024
Gregory
What a nice hotel! Restaurant and bar were top notch! Airport shuttle was ontime!
Friends_and_family Family
10/10
Exceptional
25 Nov 2024
Ida
Only stayed for about 12 hours, as our schedule only allowed us to spend the night and leave by 530am. But the room was veey big, especially compared to other rooms in the city. Loved the bathrooms as well, very well lite and veey clean.
Business_and_leisure Partner
10/10
Exceptional
12 Nov 2024
Stephanie
Beautiful hotel, convenient shuttle to airport.
10/10
Exceptional
10 Nov 2024
Junaid
Best hotel in the area
10/10
Exceptional
01 Sep 2024
Jane
Very close to airport. Spacious rooms. Nice staff. Good restaurant for breakfast and dinner.
My husband had birthday while we stayed. Hotel provided free balloons, card and a box of cookies, which was very nice and appreciated
Leisure Family
8/10
Excellent
27 Aug 2024
Mahesh
Good hotel. No need to pay 25 Euros per day for parking. One can park in front of the hotel as the road is unmarked and free parking available. Rooms are nice and clean.
Leisure Family
10/10
Exceptional
22 Aug 2024
Christopher
Amazing location, people and service
Leisure Family_with_children
10/10
Exceptional
22 Aug 2024
Helen
A very large and comfortable room with everything we needed and wanted. Shower wonderful, bed very comfortable and the best pillows!! Dinner and breakfast delicious, grounds lovely. Wish we had more time here!
Leisure
10/10
Exceptional
19 Aug 2024
Zsolt
It has a nice back yard with dining near a pound with wildlife.
Leisure Family
10/10
Exceptional
19 Aug 2024
DOREL
extremely clean
Leisure Family
10/10
Exceptional
13 Aug 2024
Nicole
Great stay for a long international flight layover. Shuttle was easy and timely. Only wish the beds had a top sheet-between mattress and comforter.
Friends_and_family Family
10/10
Exceptional
11 Aug 2024
Karyn

Beautiful hotel with shuttle to airport

Our family stayed here at the end of our trip abroad because it had a shuttle to the airport. It was a beautiful hotel, with a high quality restaurant, and gorgeous grounds. However, it is not close to Brussels city center, so we had to take a train when we wanted to go there the day before we flew out. All in all, though, it was a great hotel.
Friends_and_family Family
10/10
Exceptional
04 Aug 2024
Fatima

Nice Airport Hotel

Super Nice airport hotel, Personel was super kind and the room was excellent.

i agree with other reviews that food can be improved.
Also i think it can be helpful to provide instructions to find the shuttle service quicker XD we had to ask around
Friends_and_family Family
10/10
Exceptional
03 Aug 2024
Sandra
Excellent hotel near the airport. The shuttle to and from the airport was amazing to have!
10/10
Exceptional
02 Aug 2024
Avi
Great hotel but far from the city
10/10
Exceptional
28 Jul 2024
Jane
Great hotel. Very comfortable bed and ac.
6/10
Pleasant
27 Jul 2024
Robert
Meh
6/10
Pleasant
21 Jul 2024
Mick
Breakfast disappointing as omelette bar closed. Poor service in restaurant.
Business
10/10
Exceptional
16 Jul 2024
MARIA
Great stay close to airport and friendly helpful staff
Business_and_leisure Family
10/10
Exceptional
11 Jul 2024
Jeff
Great spot for flying out, nice rooms, great staff, good value, prompt shuttle to sirport
Leisure Family
10/10
Exceptional
28 Jun 2024
Ioana
Lovely hotel, nice restaurant and terrace with a nice lake
Comfortable beds and nice staff
Leisure Family_with_children
10/10
Exceptional
17 Jun 2024
Hector

Perfect stay

Great location. Friendly staff.
Partner
10/10
Exceptional
14 Jun 2024
syd
Close to the airport for our flight the next day
Leisure Partner
10/10
Exceptional
14 Jun 2024
David
Super friendly front desk. Good food dinner and breakfast.
Leisure Family
10/10
Exceptional
31 May 2024
Kit
Hotel room was very nice, clean, quiet, and comfortable. Very close to the Brussels airport with a convenient shuttle bus.
Leisure Family
8/10
Excellent
28 May 2024
Lavonia
This hotel has beautiful clean quiet rooms. The restaurant and bar are excellent as are the staff. The only negative is the location, there is nothing within a walkable distance.
It cost 45€ to Uber to the Great Place, which was worth it.
Leisure Self
10/10
Exceptional
25 May 2024
Geoffrey
Restaraunt was excellent
8/10
Excellent
23 May 2024
elizabeth
We only stayed one night for a plane back to the US. The property is very convenient to the airport and the shuttle service to and from a big plus. The staff were very helpful and efficient. The restaurant was just average. The rooms are clean as was the bathroom. However, rooms could benefit from some updating. For our purposes it was fine for a one night stay.
Leisure Partner
10/10
Exceptional
15 May 2024
Robert
Great hotel and great service
Leisure Family
10/10
Exceptional
08 May 2024
David
We liked everything except the restaurant which was not up to par for the hotel. Fortunately the matre de came thru for us Dimitria.
Leisure Partner
10/10
Exceptional
04 May 2024
David
Very nice stay. The bus picking us at the airport is a definite plus so we didn’t have to make arrangements ourself. The lobby was modern and beautiful. Our room was clean and spacious. The dining was delightful.
Leisure Partner
8/10
Excellent
30 Apr 2024
Franklin
Very convenient from Brussels National Airport and I often stay here en route with Brussels Airlines to Africa. Easy to get a free airport transfer. Good breakfast and restaurant.
My only complaint last visit was that the early morning wake up call didn't happen. They seemed to have a problem with the automated service, so set you own alarm as well if you can
Business Self
10/10
Exceptional
25 Apr 2024
Aravind
Its a beautiful clean property and conveniently located just a few mins from the airport. Staff is nice. The bed was very comfortable.
Leisure Partner
8/10
Excellent
24 Apr 2024
Michael
This was a good hotel to stay in. Bedding may be normal for Europe but definitely not what we expected
Leisure Family
8/10
Excellent
22 Apr 2024
Andy
Functional and clean. Front desk staff were polite
Business

Location & surroundings

"crowne Plaza Brussels Airport
An Ihg Hotel\", Zaventem, Belgium

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