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Pentahotel Brussels Airport

Brussels · Belgium

Berkenlaan, 5View location

7.8/10Very good870 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort7.6/107.6
Condition7.8/107.8
Location8.0/108.0
Neighborhood6.6/106.6
Quality5.8/105.8
Value6.6/106.6
Amenities8.0/108.0
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pentahotel Brussels Airport

Enjoy recreational amenities such as a 24-hour fitness center and in-room fitness. This hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.

Enjoy local and international cuisine at Pentalounge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Machelen? This hotel has 3767 square feet (350 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Stay in one of 87 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Read more about this hotelShow less

With a stay at pentahotel Brussels Airport in Machelen (Diegem), you'll be within a 15-minute drive of Atomium and European Union Parliament Building. This hotel is 7.7 mi (12.5 km) from La Grand Place and 6.7 mi (10.9 km) from Tour & Taxis.

Stay in one of 87 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Machelen? This hotel has 3767 square feet (350 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) Noise-free rooms not guaranteed Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.80 per room, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • Tax ID - BE0408.083.849
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 23 for adults and EUR 11.5 for children
    • Secured self parking fee: EUR 19.00 per night
    • Secured extended parking fee: EUR 60 per week
    • Pet fee: EUR 20 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Hosted evening meal: EUR 30

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Dutch

Nearby attractions

Cliniques Universitaires Saint-Luc 4.9 km / 3.1 mi
Woluwe Shopping Centre 6.8 km / 4.2 mi
Docks Bruxsel 7.8 km / 4.8 mi
Place Charles Rogier 8.4 km / 5.2 mi
Le Botanique 8.8 km / 5.5 mi
Berlaymont Building 10.2 km / 6.3 mi
Cinquantenaire Park 10.2 km / 6.3 mi
Schumanplein 10.2 km / 6.4 mi
Autoworld Museum 10.4 km / 6.5 mi
Albert Borschette Conference Centre 10.7 km / 6.7 mi
Tour & Taxis 10.9 km / 6.7 mi
Brussels Park 11.4 km / 7.1 mi
Brussels Christmas Market 11.5 km / 7.2 mi
Parlamentarium 11.5 km / 7.2 mi
Place du Luxembourg 11.5 km / 7.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2004
  • Total number of rooms: 87
  • Number of floors (main building): 3
  • Single rooms: 45
  • Double rooms: 42
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Wheelchair-accessible
Show 31 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Secure parking
  • Room service
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • Game room
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    TWIN KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Pentahotel Brussels Airport

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pentahotel Brussels Airport

7.8
Very good
870 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.8 /10
Location
8.0 /10
Neighborhood
6.6 /10
Quality
5.8 /10
Value
6.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Chris
Very helpful staff. This place has a warm feeling about it. Clean and tidy and for me a good location.
Friends_and_family Friends
10/10
Exceptional
08 Jul 2026
Kayla
Everything about this hotel was perfect. The rooms were nice. They had ac, a full bar, a pool table. The staff was small but you can tell they cared about how we felt during our stay!
Partner
10/10
Exceptional
03 Jul 2026
Liam
Very friendly staff. They let me check in early and were welcoming and helpful in every interaction.
Self
10/10
Exceptional
03 Jul 2026
Cathy
Clean Quiet Exceptional value and Location
Partner
10/10
Exceptional
03 Jul 2026
Cathy
The breakfast buffet was very well stocked. Coffee and every thing was perfect.
The shower had good pressure , with a lot plenty of hot water. The exterior seating area was delightful. Very well landscaped. Flowers every place you look. The staff were tremendous . Helpful advice , friendly, and quick to laugh at even the wort dad joke.
Partner
8/10
Excellent
25 Jun 2026
Edgar
Crean Room. Friendo staff.
Friends_and_family Friends
10/10
Exceptional
10 May 2026
Yussif
The staff are lovely, best ive come across ever since i started traveling
6/10
Pleasant
03 May 2026
Andrei
Overall, the hotel is decent. The main issue is that it’s quite a long walk to the nearest railway station. Also, many trains that pass through this station don’t actually stop there. In my case, the train that was supposed to run once an hour simply didn’t show up.

The facilities are generally in line with a three-star hotel, but the shower had very low water pressure, and the water was barely warm. The key card for the door kept not working, so I constantly had to go to the staff to have it replaced. This wasn’t just my issue — other guests experienced the same problem.
Self
10/10
Exceptional
27 Apr 2026
Richard
Basic room good for a night
Business
8/10
Excellent
12 Apr 2026
Marcus W
The hotel is small, clean but well appointed. Major drawback for me was the tiny bathroom and the size of the room itself. I’m a big guy I literally had to squeeze to get in the room and squeeze to get in the bathroom
Friends
10/10
Exceptional
14 Mar 2026
Daniel
Good stay for a night near the airport
Self
8/10
Excellent
09 Jan 2026
Sandy
It was a nice stay and a clean room. Just have to get over the interior decor being all black.
Leisure
6/10
Pleasant
09 Jan 2026
Darren
Well for the money the hotel is ok for one night but I would not fancy more than one night. The staff were brilliant which made is a worthwhile stay
10/10
Exceptional
30 Dec 2025
Aimable
Great customer service!
Leisure Friends
6/10
Pleasant
07 Dec 2025
Elsa
Staff is great. Price was very nice too compared with other hotels downtown. The carpet in the hall was very dirty and the room’s walls and items were also dirty. No soap in the shower. The remote control worked 1/2 the time and took several tries to turn on/off or adjust channels. We also ordered king size bed but the bed came with two small blankets which was very inconvenient for a couple.
Partner
8/10
Excellent
06 Dec 2025
Delmas
Good
10/10
Exceptional
04 Dec 2025
irfanul
Really helpful staff. Came early for check- in and manage us very well. Clean, everything 5 out of 5.
Leisure Family
2/10
Poor
04 Dec 2025
Otilia
The room all together was extremely messy and made of appearance that it hasn’t been deep cleaned since a longer time. The bathroom was sufficiently clean.
Leisure
10/10
Exceptional
19 Nov 2025
Fode
Great spot
Leisure Self
4/10
Poor
16 Nov 2025
David
The staff were not great. The 24hr menu was not entirely available late at night (ordered UberEats). The walls are thin & it was very noisy from the other guests. I wouldn't stay here again.
Self
4/10
Poor
09 Nov 2025
Marcia
Not welcoming
10/10
Exceptional
07 Nov 2025
Rafal
Clean
Business Friends
10/10
Exceptional
04 Nov 2025
Heather
Very kind staff. Dining was wonderful and breakfast fantastic. Room was clean and comfortable
10/10
Exceptional
27 Oct 2025
Rafal
Big parking clean
Business Self
10/10
Exceptional
26 Oct 2025
Gijsbertus
Room was small but clean and efficient. Getting back to car rental at Zaventem in total dark and rainy conditions, without decent signage was a scary experience but I am by now very used to it.
Nothing wrong with the hotel, staff was very helpful and friendly! It seemed like they enjoyed their job!
Leisure Self
8/10
Excellent
19 Oct 2025
Charle
Staff where fantastic.
Business
10/10
Exceptional
15 Oct 2025
Anthony
Good
10/10
Exceptional
14 Oct 2025
Nur demet
Very easy
6/10
Pleasant
08 Oct 2025
Tiffany
The Pentahotel was a 5 minute walk to the city bus that took us directly to and from the airport. It was convenient for our travels. The rooms are outdated, the walls are thin, and there are not a lot of options for food nearby. The bed could use more pillows. The staff were welcoming, and very helpful and even let us check in early. Overall, it was a decent stay for our layover.
Leisure Partner
10/10
Exceptional
02 Oct 2025
Sonya
Awesome hotel – nice and close to the airport which was perfect for our last night in Belgium, and the staff were amazing! Couldn't ask for more.
Business_and_leisure Partner
6/10
Pleasant
26 Sep 2025
Grace
The hotel felt “weird” and creepy. We felt uneasy the whole time we were there. Only men around for one thing.
8/10
Excellent
26 Sep 2025
lauri
The staff was great. The room was comfortable. The only thing I was disappointed in was the breakfast. I originally paid to have breakfast for the two mornings I was there, but on that first morning there wasn’t much to eat so they did refund me. The disappointment came when I just wanted a cup of coffee and they would not allow me to have a cup of coffee and there is no coffee set up in the room so I walked next-door to the Holiday Inn and got coffee and had my meals there
Leisure Self
8/10
Excellent
23 Sep 2025
Mark
Helpful staff, relaxed atmosphere, good for an early or missed flight.
Leisure
8/10
Excellent
21 Sep 2025
Mennat Allah
Helpful staff
10/10
Exceptional
14 Sep 2025
SARFARAZ

Perfect

It Was Great
Business
10/10
Exceptional
04 Sep 2025
Hassanatu
This place is very decent, and receptionist was very helpful.
Leisure Self
10/10
Exceptional
23 Aug 2025
david
The Gothic dark industrial interior loco was very cool
Business_and_leisure Self
8/10
Excellent
17 Aug 2025
Mandeep
N/A
10/10
Exceptional
11 Aug 2025
Leonardo
The hotel was basic, but that's fine. I think it would be great to have shuttles to the station or airport. Maybe something you can give customers regarding train schedules. Oh, my shampoo dispenser was empty which annoyed me, but I've been annoyed by worse. Food was nice.
Business Self
8/10
Excellent
30 Jul 2025
Eric
K
6/10
Pleasant
24 Jul 2025
Lyudmil
Close to the Airport, convenient for one night stay for catching morning flight
Leisure Family
10/10
Exceptional
19 Jul 2025
Verified traveler
Excellent
Business
10/10
Exceptional
07 Jul 2025
Joe

Excellent

very comfortable and convenient hotel for Diagem and bus/train services to the Centre.
Business
10/10
Exceptional
01 Jul 2025
Antony

Comfortable clean and quiet

A very well run hotel
Business
10/10
Exceptional
11 Jun 2025
Manraj
Front desk reception was great. Restaurant had some really good food and the room was pretty good
10/10
Exceptional
10 Apr 2025
Yunus Alper

Good short stay

Everything is just enough
Business
10/10
Exceptional
05 Apr 2025
DANIELA
Everything is good
Leisure Partner
10/10
Exceptional
01 Apr 2025
Key
Easy to get the airport. Very affordable. Great restaurant.
Leisure Family
10/10
Exceptional
22 Mar 2025
Alain
Excellent service
10/10
Exceptional
09 Mar 2025
Sariah
was a very nice room and i enjoyed my stay!
Leisure Friends
2/10
Poor
02 Mar 2025
Sarah
Charged us 50 euro for housekeeping
Leisure Partner
8/10
Excellent
15 Feb 2025
Papa
Peaceful environment suitable for vacation and relaxation.
Business_and_leisure Friends
10/10
Exceptional
29 Jan 2025
Grace
Good
2/10
Poor
27 Jan 2025
Rod
Disgusting property. The toilet in my room hardly been cleaned and was absolutely disgusting. With a foul smell. Switched to another room wasn’t much better. The carpets are all stained. The comforter had blood stains on it. Horrible.
Business_and_leisure Self
2/10
Poor
10 Dec 2024
brian

Disgusted with Hotels.com

For 2 weeks Hotels.com could NOT find my reservation-both on application as well as computer.when I tried to cancel the reservation due to the country security situationHotels showed: \"something went wrong our side\".unable to continue.SO That cost me the payment refund.AND I NOW NO LONGER USE HOTELS,I USE BOOKING,AND CURRENTLY AM TRAVELLING WITH 11 NIGHTS hotel accomodations .
Self
2/10
Poor
04 Dec 2024
Cat
Our room was very dirty, the non lobby areas were very shabby with trash and gross carpet, and there were a lot of issues with the bathroom. The floor was wet when we got there, the hair dryer didn’t work, the shower was small and slanted so everything fell off the rack, etc. Since there was no phone in the hotel room I tried to go to the desk but every time there was a huge line of people checking in, so there was no way for me to get help unless I stood there in my pajamas with wet hair. The rooms were also very tiny and they only gave you one pillow per person. I would not recommend this place
Leisure Friends
10/10
Exceptional
01 Dec 2024
Christian
Very quite and peaceful area
Leisure Self
10/10
Exceptional
09 Nov 2024
Lavinia Cristina
I enjoy my stay,ferndly peopele. Only with the transportation air Canada changed two time my fly al’t last minute and I will look for refound. Thanks
10/10
Exceptional
09 Nov 2024
Ali
Good hotel
10/10
Exceptional
02 Nov 2024
Yahya
It was a good stay for one night.
Business Family
6/10
Pleasant
30 Oct 2024
Norman
Super small room. Hotel is boutique style in decor: some neo metal thing that was a bit weird. Floors were dirty. Paid for breakfast but shouldn’t have as nobody checked to see if we had.
Partner
6/10
Pleasant
26 Oct 2024
Giuseppe
Not bad, but not good
Business Self
8/10
Excellent
20 Oct 2024
Ihor
Some water pipe sounds in the room.
Leisure Self
10/10
Exceptional
13 Oct 2024
Lionel
Had a perfect stay and staff were very helpful, attentive and friendly
Leisure Self
4/10
Poor
23 Sep 2024
Niculae
Expensive parking, 18 euro per night
Business_and_leisure Family
10/10
Exceptional
14 Aug 2024
Jess
Very pleasant staff. Organized and make travel a lot easier. They will also arrange for cab pickup which was so helpful. Very attentive and responsive prior to and during your stay. 5 min drive from the airport
Leisure Self
10/10
Exceptional
12 Aug 2024
Beatrice
Very good
Leisure Family
10/10
Exceptional
12 Aug 2024
Obed
Well maintained, close to the airport ,nice staff
6/10
Pleasant
11 Aug 2024
Stephanie

Good little hotel with great location

Hotel was situated close to the airport paid 15€ for a taxi from the airport room was small but it did us for the 2 nights that we were there for check in was easy and quick air con worked well could do with an extra pillow and blanket in the room more hangers as there was only 2 in the room think the light switches could do with having which light does works for which light
The bathroom one of our bulbs weren’t working so it looked darker than what it prob is shower pressure was good and the water temp was good as well telly worked fine and plenty to choose from to watch however there aren’t any restaurants near by the hotel is like on a complex of offices and other hotels breakfast was lovely good choice of cold food cheeses bread croissants tea/coffee staff very friendly and helpfu the hotel is about 10-15 min walk to train station Diegem which will take u to Brussels central
Would I stay again yes I would I would have liked to have a safe in the hotel room beds comfy
Partner
8/10
Excellent
09 Aug 2024
Ram Sai Amarnath
Nice hotel
Leisure Partner
10/10
Exceptional
08 Aug 2024
Obed
Just ok
10/10
Exceptional
17 Jul 2024
Alicia
Had a great time and the staff were very knowledgeable and friendly. Will miss them then most.
Leisure Family_with_children
6/10
Pleasant
13 Jul 2024
Carolina
Very hidden hotel, about a 10-15mins away walk to the metro station. Very cute hotel and had all the amenities needed.
Friends_and_family Friends
2/10
Poor
10 Jul 2024
mahdi
Dirty
2/10
Poor
28 Jun 2024
Tigran

Dirty

Bathroom was really dirty...
I stayed for ome night...not recommended
Self
4/10
Poor
27 Jun 2024
Verified traveler

Bad Choice

Disgusting. Filthy. Vile! Our room smelled of sewer gas and they said there were no other rooms and that this happens now and again. Couldn’t sleep because of it. The whole place needed a significant dusting. The staff, bar and restaurant were nice though.
Friends_and_family Family
6/10
Pleasant
25 Jun 2024
Besart
Good location for travelers
Leisure Family
10/10
Exceptional
24 Jun 2024
Sindiso
Alberto offered great service and overall staff was friendly and helpful.I will come back again
Business_and_leisure Self
6/10
Pleasant
10 Jun 2024
Ester
Clean
Leisure
8/10
Excellent
27 May 2024
Vishnu
Good property overall
Leisure
8/10
Excellent
17 Apr 2024
Verified traveler
Good service, small food portions, noisy plumbing at night.
Business
4/10
Poor
16 Apr 2024
Mark

I don't think I'll be staying here again.

The hotel staff were friendly and attentive but the building is scruffy and run down. Common areas were dirty and in need of renovation with stained carpets and torn/loose wall coverings. The room was poorly equipped, not even a do not disturb sign to put on the door. The bathroom showed signs of frequent flooding, had dirty walls and loose fixtures. Aircon didn't seem to work at all and although the ground floor window would open for ventilation, this didn't help the problem of a delivery truck turning up at 5am and unloading crates of goods about 3m outside of the window. Only one pillow per person and that wasn't a comfortable choice for me. Breakfast was OK but no obvious choice of hot items, perhaps you had to ask, but that was not clear. There are several other hotels in the immediate vicinity that a probably a better choice if available,
Business
4/10
Poor
09 Apr 2024
Verified traveler

Smoking in rooms / aircon broken.

Air con didnt seem to work, only had sun setting? (min 21 degrees)

Room wasnt the cleanest and smelt of cigarettes. Shower didnt really work.
Business
2/10
Poor
01 Apr 2024
Mark
I stayed there for 3 nights and no hot water , no fridge, no microwave and the house keeping wasn’t that good. I will not recommend this place for anyone!!!!!
Leisure Partner
10/10
Exceptional
25 Mar 2024
Yunus Alper

Nice one night stay

Everything was sufficient for one night stay
Self
6/10
Pleasant
24 Mar 2024
Thillainatarajan
Bad experiences were with the carpet condition/ cleanliness on the common floors and with the front desk staff. While the experience with the front desk could have been better, the Cafeteria staff was friendly though. Had a problem with the car parking.

The breakfast experience was the best.
Leisure Family
10/10
Exceptional
18 Mar 2024
Radouane

good stay

Overall, it was good
10/10
Exceptional
03 Mar 2024
William
Gym was really nice also.
Business_and_leisure Self
10/10
Exceptional
02 Mar 2024
William
Checking in went well, very kind gentleman. The pizza was very good for dinner! Bed and room was excellent!
Business_and_leisure Self
8/10
Excellent
23 Feb 2024
Massimiliano
The hotel and surroundings needs a refresh.
Parking cost is too high for an uncovered lot.
There was any free water bottle in the room.
Business Self
8/10
Excellent
02 Feb 2024
Mallorie
Very affordable stay when your flight is super early!
Staff was very nice.
6/10
Pleasant
29 Jan 2024
Marianne
Clean and all. No USB charger anywhere. Only plugs with no usb port. Imagine me without a phone charger.
I left in a terrible mood .
Self
4/10
Poor
07 Aug 2023
Erikka
Spend the but extra and stay literally anywhere else. To start off, we did use an Expedia deal and some Expedia points on this booking so perhaps that could explain part of our experience. The room was a disaster. In terms of cleanliness there was none - half of the towels were dirty, there was garbage along a ledge in the room from a past guest, mold all over the ceiling, dust everywhere and the toilet wasn't clean. In terms of upkeep - the bed was noticeably sagging towards the middle (think elevated feet), the hand soap was only in the shower (near the sink was a container of watered down body wash?), the TV didn't work, and the shower didn't drain. Added on top of all that the window had been left open so there were some bug friends already in the room when we entered. To be fair, we were exhausted so we did not say anything to the staff (they didn't ask about our stay either), we just wanted to get some sleep and get the heck out of there. We do have to give credit to the staff, which were very helpful and friendly at check in, and despite having low expectations for the food, we did enjoy our drinks and (overpriced) pizzas. That said, I wish I had read the reviews and spent a bit more to stay somewhere else!
Leisure Partner
10/10
Exceptional
18 Jul 2023
Quyana
Close to airport and train. Clean and nice room
Leisure Self
8/10
Excellent
15 Jul 2023
Brigitte
The hotel was reasonably priced except for the 18 Euros charged for leaving the car in the parking overnight!
Leisure Family
10/10
Exceptional
27 Jun 2023
Neil richard
Nice friendly hotel n staff
Nice room with good shower
4/10
Poor
11 Jun 2023
jaehee
The hotel is very small and old and in need of many repairs. Also, the elevator was broken and they did not fix it.
Business
8/10
Excellent
27 May 2023
Ludwika
It is very nice and clean. Room looked better than I expected. I think their main photo on the listing doesn't do them justice. I was expecting something bit run down and it really isn't. It's quite modern and stylish. Food options were quite limited, especially for vegetarians.
Business Self
10/10
Exceptional
21 May 2023
Wahidullah
Outstanding
Leisure Family_with_children
10/10
Exceptional
30 Apr 2023
Conrado S Nicart
I enjoyed my stay :) they are very helpful and super friendly staff :)
Thank you for your service and god bless you
Business Self

Location & surroundings

Pentahotel Brussels Airport
Berkenlaan, 5, Brussels, Belgium

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Pentahotel Brussels Airport

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