Name: NH Brussels Airport
Address: De Kleetlaan, 14 B, Diegem, 1831, BE

8/10

Excellent

25 Jul 2026

Isabel

Room was nice, clean, and modern. Staff was friendly. My big complaint is the restaurant where we had dinner (there's nothing else close by). The food was not good.

4/10

Poor

24 Jul 2026

Ian

The room was nice but the shower was plugged and flooded the bathroom. Housekeeping opened the door at 8am without even an announcement that they were housekeeping and the woke us up. You would think you should be absolutely sure of things before barging into a room. The breakfast was really good.

8/10

Excellent

17 Jul 2026

Rahma

Clean and helpfull staff

Family_with_children

10/10

Exceptional

15 Jul 2026

Syed

-

Family_with_children

10/10

Exceptional

13 Jul 2026

Grant

This is a great place to stay if you have to catch a plane early at Brussels airport. We have stayed here twice and the staff and facilities are amazing. The beds are comfortable and the rooms are very clean.

Partner

10/10

Exceptional

12 Jul 2026

Mariah

Very clean

Self

10/10

Exceptional

11 Jul 2026

Yaira S

We spend one night because was near the airport, but it is by the side of the train station entry. That made the location perfect for us. The staff was attentive and helpful the whole time. The let us to do check-in early since the room was ready. Also, the provide a free of charge ride to the airport at 4:00am. 10 out of 10.

Family_with_children

10/10

Exceptional

08 Jul 2026

Hilary

Every staff member was friendly and helpful. Really appreciated the water, coffee and candy at front counter. Room very clean and spacious. Highly recommend NH Hotels!

Partner

8/10

Excellent

06 Jul 2026

Sara

I took the shuttle from BRU airport to the hotel, but shuttle pick-up location was a bit difficult to find at the airport due to construction. I tried to call hotel reception for instruction but couldn't get through on the phone until the 3rd try. The hotel room was clean; the welcome drink and the apple basket were a nice touch. In-room toiletries were well supplied. The minifridge was empty, likely given the type of customers that come through. The shuttle/taxi back to the airport was pre-booked, but it was confusing as many travellers were all leaving at the same time, in different taxis. As a single traveller, it wasn't clear which taxi I should join. It all worked out in the end.

Self

8/10

Excellent

06 Jul 2026

Patricia

Love the location of the hotel: near the train in addition to the shuttle service. Room was clean, bed is comfortable.

Not so nice: breakfast assortment was basically emptied by 7 am. Waiting on staff to refill was unpleasant.

Room 110 had no cream for coffee. The shower hardware has become loose and is detached from the wall near the top.

Self

10/10

Exceptional

01 Jul 2026

Rafael

Property is very close to the airport . The restaurant stays open late and the staff is very friendly

Partner

10/10

Exceptional

30 Jun 2026

Patricia

Nice size room with a lounge chair included. Comfortable bed, pillows, towels. Friendly and helpful staff. Love the shuttle to/from the airport. Train right across the street! Larger exercise room. This has been my central location while traveling. They hold my baggage until I return from trips. The only negative is that there aren’t any neighborhood places within walking distance.

Self

6/10

Pleasant

21 Jun 2026

Elizabeth

/

10/10

Exceptional

21 Jun 2026

Hong

Convenient location to the airport with the airport shuttle included.

8/10

Excellent

11 Jun 2026

jose alejandro

el lugar para es excelente, muy confortable y acogedor, me gustó mucho

Partner

6/10

Pleasant

09 Jun 2026

Carina

The staffs were very accommodating with my requests like early check in, extended night booking.

I left chocolates in the room when I checked out. Wonderful surprise, the hotel emailed me that they have them and kept them till I collected.

Self

10/10

Exceptional

09 Jun 2026

Grzegorz

Good location,
Cleaness of room/bathroom nice

Self

10/10

Exceptional

02 Jun 2026

Pamela

Clean and spacious room.
This hotel is stunning! Impeccable! Very closed by to the airport. Train station is just in front of the hotel. Nearby small walking distance supermarket for a snack or small food. Restaurants also nearby.
I am very specific and picky when it comes to hotel and this one, was the perfect one 👌. They have a shuttle car to and from the airport. You just have to say at what time you would like to get picked up. It's a very punctual service.

Partner

10/10

Exceptional

30 May 2026

Demetrius

Nice spacious rooms for Europe, nice and clean, great shower. Close to train and shuttle service for the airport.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Louis

L’endroit est parfait pour y séjourner la veille d’un vol très tôt. L’hôtel se trouve à côté de la gare de train et offre un service de navette jusqu’à l’aéroport. La chambre était très confortable.

Partner

10/10

Exceptional

30 May 2026

Romina

Everything from check-in to check-out was perfect, the hotel was clean, staff was amazing,the beds were so comfy and best part is the train station to go into Brussel was directly opposite so it was easy and fast to head into the city. The car park was safe and easy to find.
Thank you for this beautiful stay, my family and myself enjoyed every second of this trip 10/10.

Family_with_children

10/10

Exceptional

24 May 2026

Erin

Clean comfortable and perfect for airport departure.

Friends

10/10

Exceptional

23 May 2026

Amy

Pleasantly surprised with how nice the hotel was! Had a quick layover and needed a hotel for less than 14 hours. Didn’t want to spend a lot and wasn’t expecting much. I was wrong! Hotel sent a taxi on their dime to pick me up from the airport since the shuttle wasn’t running. Room was very clean and full of amenities. Hotel staff recommended the perfect excursion for my short time. Didn’t check out fitness area or dining room but both seemed top line. It’s fairly far from the happenings of Brussels if you are wanting to fully experience the town but perfect for a quick trip when staying close to the airport is priority. Highly recommend.

Self

10/10

Exceptional

20 May 2026

Nabil

Very professional and helpful staff. Excellent room, and excellent breakfast.

10/10

Exceptional

19 May 2026

Jackson

Very comfortable Hotel
Staff is excellent
Breakfast buffet is pricey
Enjoyed the early morning coffee and light snacks if you need to leave early. This was the only Hotel we visited that had that option. Would stay again!

Family

8/10

Excellent

28 Apr 2026

Danielle

We had a wonderful stay an the NH Brussels Airport. The hotel is conveniently located right across from the train station. Upon arrival, they had a complimentary water and snack station at check in, they also provided baked goods early in the morning for check out. We stayed in a family room, it was extremely clean and had toiletries available. We arranged an airport shuttle upon check in and check out was very smooth. I'd recommend staying here if you're looking for a place near the airport or public transportation outside the city.

10/10

Exceptional

27 Apr 2026

Doug

Great hotel close by airport with a courtesy shuttle. No dining choices adjacent to property so we dined here and were impressed. Great choice for making an early am flight. Helpful, friendly staff at every encounter.

Partner

10/10

Exceptional

26 Apr 2026

Rhonda

Th property, room and staff were perfect. Enjoyed a great meal in the restaurant but left too early to have the breakfast. Shuttle was on time and convenient

Partner

8/10

Excellent

24 Apr 2026

Julia

Almost everything about the hotel was great especially the staff. The drawbacks were the bed was very firm…which is really not to our taste. The other was the breakfast. While there was much from which to choose, the items we selected were mediocre at best. It all looked tasty but the quality was average which was a disappointment. I cannot compliment the staff enough though. They were friendly, helpful and everything one hopes to interact with upon arriving or departing a hotel. The airport shuttle is a bonus. Also, the train into the city center is conveniently located across the street from the hotel. The hotel is eco friendly too so another plus.

Friends_and_family Family

8/10

Excellent

18 Apr 2026

Rebecca

This was a quick unplanned stay due to flight interruption. The phone number we had did not get us an airport shuttle, but the airport information staff called for us. They sent a taxi to get us. The morning shuttle was good. We couldn't find any close option for dinner so ate at the hotel. Dinner was fine, but seemed a bit overpriced.

8/10

Excellent

11 Apr 2026

Michelle

Airport shuttle was very useful but on site restaurant was limited in choices and took a very long time to get food

Partner

8/10

Excellent

08 Apr 2026

Joann

Amazing and helpful staff. A very pleasurable experience all the way around.

8/10

Excellent

07 Apr 2026

Jeff

Room was nice and bed was comfortable. Shower head was broken and would not stay up where you could get under it. You could hold it to shower though.

Family

10/10

Exceptional

07 Apr 2026

Shaktisingh

Excellent Hotel

Business

10/10

Exceptional

06 Apr 2026

Elizabeth

The hotel is directly across the street from the Diegem station so super convenient and easy to enter town. Gym had a rowing machine, water machine, and fresh towels!

Self

10/10

Exceptional

04 Apr 2026

Willis

Great location for travel, minutes from airport with a train station 100mts walk. Nice room, well worth the money

Self

10/10

Exceptional

03 Apr 2026

Colleen

Great restaurant and bar for dinner or lunch. Breakfast buffet was beautiful.
Staff is always very kind and helpful.

Self

10/10

Exceptional

31 Mar 2026

Liam

Nice room. Fresh and modern.

Self

8/10

Excellent

29 Mar 2026

Joann

Very comfortable beds with exceptional bed linens. Location was across from the train station which is very convenient.

10/10

Exceptional

27 Mar 2026

Julia

Stayed for one night at the end of a city break to be near the airport for our return journey. Located next to a mainline train station, the hotel also offered free transfer to the airport.
The room was beautifully presented with effective black out blinds. As well as usb points for phone charging, the room was equipped with a mini fridge.
The buffet Breakfast was sumptuous with a choice of cereals, fruit, yoghurt, croissant, toast and fried food. Service by all staff was exceptional.
There was a gym on site but we didn’t make use of it.
The booking was made through hotels.com, purchased via Tesco Clubcard.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Marlys

Convenient to the train and it has an airport shuttle. We were able to leave our bags as we got there early, and take a tour of the city.

Friends_and_family Friends

8/10

Excellent

21 Mar 2026

Leonid

A bottle of water in the room would be nice

10/10

Exceptional

17 Mar 2026

Philip

Clean

10/10

Exceptional

13 Mar 2026

David

Fantastic stay!

Family

8/10

Excellent

13 Mar 2026

RENEE

Lavabo complètement bouche lors de mon arrivée tardive

Self

10/10

Exceptional

07 Mar 2026

David

Good airport hotel. Free shuttle service and next to the train station that takes you to central Brussels. Spacious rooms and a good breakfast too.

Self

8/10

Excellent

03 Mar 2026

Thomas

IU

Partner

10/10

Exceptional

28 Feb 2026

Vivian

Very convenient location, large room.

Self

8/10

Excellent

18 Feb 2026

Hawa

Yes

Family_with_children

8/10

Excellent

16 Feb 2026

John

Staff and room good. Free bottle water would have been appreciated as the shop was very expensive.

Business Self

10/10

Exceptional

15 Feb 2026

Dioselina

Everything was excellent!! Great and helpful staff, beautiful, neat and clean room. Delicious breakfast, the location is a big plus. Anna made my stay so much better with her kindness and positive attitude. She was always smiling, patient, and ready to help with any question I had. She truly represents the best of hospitality. I hope the hotel knows what a gem they have in her!

Leisure

10/10

Exceptional

06 Feb 2026

James

Everything at the hotel is as you would expect from NH - clean, great public areas / restaurants, good menu choice, large room, perfect heating / ventilation, lots of bathroom supplies, big choice at breakfast that would suit everyone etc. One aspect that the hotel did excel in was the staff - breakfast front of house is so welcoming, and the gentlemen in the restaurant / bar were brilliant.

Business

10/10

Exceptional

01 Feb 2026

Irene

Really really nice stay, clean and lovely staff

10/10

Exceptional

02 Jan 2026

Jennifer

The room was spacious and clean. Hotel staff was very accommodating, particularly with arranging the free airport transportation, which was so advantageous!

Leisure Partner

6/10

Pleasant

02 Jan 2026

Nathalie

I tried to book my transport from the airport to the hotel but no response on the website and no response to my phone call. I ended up paying €30.

Business Self

10/10

Exceptional

01 Jan 2026

Pinhkeo Vivona

The room was great, and the staff was nice

8/10

Excellent

31 Dec 2025

Tatiana

Very comfortable bed. Very nice size room. Nice shower.

Great, very convenient location. Train station to the center of Brussels 1min walk.

Leisure Family

10/10

Exceptional

28 Dec 2025

Melinda

Amenities were nice. The room was modern and the gym had nice equipment. It's located across from the subway and we were lucky to check in early.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Sanchez

Shuttle was very good.

Leisure Self

8/10

Excellent

13 Dec 2025

Kevin

Clean

Business

10/10

Exceptional

13 Dec 2025

Tammy

We really loved this little hotel by the airport.

The fantastic people at the reception desk were able to check us in a bit early which was so great as we were lugging around bags. The room was really clean and lovely, looked to be renovated recently or well taken care of, if not.

It is literally beside the train station but you would never know it as it was silent. We used the train to head into the old town centre and it was effortless.

Honestly, I now wish we had used this hotel as a base to travel around the city and towns nearby.

The breakfast was great as well.

Yeah, really nothing but praise for our time here.

10/10

Exceptional

10 Dec 2025

Kevin

Great location, friendly staff, lovely rooms

8/10

Excellent

27 Nov 2025

Johannes

The hotel is conveniently located for airport layovers, the shuttle service is effective and the personell is profession and friendly, with the exception of the restaurant - the latter was disappointing both on the service level and (lack of) quality of the food - and the prices are too high for the low lever of satisfaction the restaurant is offering. Breakfast, however, was good. Dinner options and service were disappointing.

10/10

Exceptional

21 Nov 2025

Fernanda

Clean, comfy and big. Hotel shuttle worked great.

10/10

Exceptional

16 Nov 2025

Maria

Excellent new hotel
Great bed and pillows
Easy shuttle to airport.
Train is two minutes away to Brussels
Only comes every 20-30 minutes so ask for schedule.

Partner

10/10

Exceptional

10 Nov 2025

Grant

Hotel was very clean and well maintained. Room was very comfortable.

Partner

10/10

Exceptional

02 Nov 2025

Thomas

Very clean spacious room; excellent breakfast; free shuttle to BRU

Business

8/10

Excellent

31 Oct 2025

Miss

Good shuttle bus to the airport, good room, good variety at breakfast

Business

10/10

Exceptional

21 Oct 2025

Frank

Perfect

10/10

Exceptional

12 Oct 2025

Kenji

The room is clean and wide and comfortable. But The sound from next door can be heard clearly

Self

10/10

Exceptional

02 Oct 2025

Anbarasi

Na

Partner

8/10

Excellent

01 Oct 2025

Cori

We stayed here for one night before our flight the next day. The place was clean, the staff was friendly and helpful. The one drawback is lack of restaurants near by although it would not hold me back from staying here again.

10/10

Exceptional

01 Oct 2025

Peggy Jo

The hotel is close to the train station and the shuttle to and from the airport is fantastic. The rooms are large and very wonderful, I would recommend having a foldable luggage rack in each room or available at the reception desk and water bottles in the rooms at checkin. The one elevator wasn’t functioning the whole time I was there but the other elevator was very quick.

Leisure Self

10/10

Exceptional

24 Sep 2025

Sumit

Excellent experience with friendly staff and comfortable rooms and good transport connectivity. Overall great experience…

8/10

Excellent

21 Sep 2025

Bryan

The property was fine, except for the shower flooding the bathroom, which made it dangerously slippery

Leisure

10/10

Exceptional

17 Sep 2025

Anne

nice vibe for an airport hotel

10/10

Exceptional

14 Sep 2025

JP

2nd time here. I am happy, but for me if I ever go back to Brussels, It will not be by air from another country, because the awful inexcusable lines at immigration

But the hotel is great

10/10

Exceptional

12 Sep 2025

Wai

Clean room

10/10

Exceptional

10 Sep 2025

MARIETTE

Courteous service

Friends_and_family Friends

10/10

Exceptional

02 Sep 2025

Arlene

I will stop by again

Very nice respite for me awaiting my ✈️ ght the next day. The room was very well arranged and comfortable.

Self

10/10

Exceptional

28 Aug 2025

John

Airport Shuttle and Proximity to Diegem train station made the location ideal. Room was modern and clean with plenty of power outlets. Free Wifi was a bit slow but functional enough for basic tasks.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Shirley

It was close to the airport, it was new, clean, & offered free shuttle to the airport

Leisure Friends

10/10

Exceptional

22 Aug 2025

Linda

Close to the airport with shuttle.

8/10

Excellent

07 Aug 2025

Paul

The hotel is very nice. The rooms are nice. The restaurant staff were not helpful at all. You had to ask them for services. They had no idea how much your bill was. You had to go to the register and tell them what you had in order to pay.
I would give the restaurant a -1.

Leisure Friends

10/10

Exceptional

04 Aug 2025

Mary Ellen

For an airport area hotel it is excellent. There is no view but to be expected. Food is delicious and the burger was cooked outside on a large grille! yum! Very clean and spacious. Linens were great.

Business_and_leisure Self

8/10

Excellent

26 Jul 2025

Verified traveler

Location!

This hotel very close to train station. Great location for one night stay! Friendly staff!

Business

10/10

Exceptional

24 Jul 2025

Anna

So convenient! Right across the street from train station to get anywhere in Brussels - much better than walking up the hill to other hotels. Air conditioning worked great, too.

Leisure Family

10/10

Exceptional

24 Jul 2025

Jonathan Howard RITCHIE

This is a great hotel with a good quality feeling. It is clean, sophisticated and well run.

Business

10/10

Exceptional

21 Jul 2025

Juan

They provided shuttle service to the airport. Their shuttle service is excellent. I liked this hotel a lot.

10/10

Exceptional

18 Jul 2025

Richard

Great Airport Hotel

This hotel was a great find for an overnight stay prior to flying out of Brussels. The hotel is located right at the Diegem train stop for easy access from/to the city, and also offers a free shuttle service from the airport. The location is a 15 minute drive to the airport but is located far enough away to avoid airport noise. There were not many restaurants nearby, but the hotel restaurant was excellent. Best of all, it was a really good value! Would stay here again.....

Partner

10/10

Exceptional

17 Jul 2025

Sanjay

We were checked by Nigah who was really helpful.

10/10

Exceptional

15 Jul 2025

Kimberly

Close to the airport
Great!

Leisure Partner

10/10

Exceptional

08 Jul 2025

Vu

The property is very conveniently located near the airport. It’s a great hotel for your money.

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Mauro

Good Hotel for the price. Large room and clean. The parking fee 20 € a little bit high

Business

10/10

Exceptional

22 Jun 2025

Amr

Such a wonderful stay! 7 mins from the airport with the hotel free shuttle.

The room was spacious and super clean (two queen beds + baby crib).

Good quality toiletries (shampoo, conditioner, etc) were available in big bottles. A toothpaste for the kids + lofa were provided as well (such a lovely gesture ❤️).

Would definitely stay there again during our next visit to Brussels.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Ralindu

The front desk staff was amazing, helpful and so welcoming. The shuttle service to the airport was a plus. The breakfast was amazing and had a variety of breads, hot food, salad ingredients, pastries, fresh fruit juices and shots. There was also a good assortment of jams, yogurts, fruits, cereals, and more. Will definetly return. Oh and Deborah (from Spain) at the front desk was exceptionally nice, had great customer service skills. I think she will do some amazing things for the company if given the chance.

Friends_and_family Family

6/10

Pleasant

08 Jun 2025

Nicolas

They charge me extra for the parking and it was not informed in the reservation process.

Business Partner

10/10

Exceptional

05 Jun 2025

Sompong

Nice and quiet, also it’s very close to the train stop.

Leisure Self

10/10

Exceptional

02 Jun 2025

Joseph

Lovely hotel with extremely comfortable beds! Tea and coffe in rooms lovely size and extremely friendly staff! Shuttle service to and from airport! Overall an excellent stay!

Leisure

10/10

Exceptional

01 Jun 2025

Ellen

Clean and modern rooms. A nice restaurant.