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Park Inn by Radisson Brussels Airport

Brussels · Belgium

Grensstraat, 3View location

8.6/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service8.6/108.6
Comfort8.8/108.8
Condition9.0/109.0
Neighborhood7.8/107.8
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification
  • Hotels with spa
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Park Inn by Radisson Brussels Airport

Take advantage of recreation opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a reception hall, and a vending machine.

You can enjoy a meal at RBG Grill serving the guests of Park Inn by Radisson Brussels Airport, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.

Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.

A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Make yourself at home in one of the 162 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

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Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. NATO Headquarters - 2. 1 km / 1. 3 mi- Cliniques Universitaires Saint-Luc - 4. 2 km / 2.

6 mi- Woluwe Shopping Centre - 6. 2 km / 3. 8 mi- Docks Bruxsel - 7. 1 km / 4. 4 mi- Woluwe-Saint-Lambert Communal Museum - 7. 3 km / 4. 5 mi- Cinquantenaire Park - 9. 5 km / 5. 9 mi- Berlaymont Building - 9.

6 km / 5. 9 mi- Albert Borschette Conference Centre - 9. 6 km / 6 mi- Tour & Taxis - 9. 7 km / 6 mi- Autoworld Museum - 9. 7 km / 6 mi- Parlamentarium - 10. 4 km / 6. 5 mi- Place du Luxembourg - 10.

4 km / 6. 5 mi- Palace of the Nation - 10. 5 km / 6. 5 mi- Schumanplein - 10. 8 km / 6. 7 mi- Brussels Park - 10. 8 km / 6. 7 mi. The nearest airports are: Brussels Airport (BRU) - 5 km / 3.

1 miAntwerp (ANR-Antwerp Intl. ) - 41. 6 km / 25. 8 miCharleroi (CRL-Brussels South Charleroi) - 65 km / 40.

With a stay at Park Inn by Radisson Brussels Airport in Machelen (Diegem), you'll be within a 15-minute drive of La Grand Place and European Union Parliament Building. This hotel is 6 mi (9.7 km) from Tour & Taxis and 8.5 mi (13.7 km) from Avenue Louise.

Make yourself at home in one of the 162 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is complimentary at scheduled times.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must be of specific type(s): PCR Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours Minimum age for negative COVID-19 test result requirement: 16 Minimum age for proof of COVID-19 vaccination requirement: 16 COVID-19 vaccine must have been received a minimum number of days before check-in: 14 Pets allowed Pet max weight (per pet) in kg is 9 Pet max weight (per pet) in lb is 20 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.80 per room, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
    • The negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19.90 per person
    • Covered self parking fee: EUR 20 per day
    • Pet fee: EUR 20 per accommodation, per night
    • Service animals are exempt from fees
    • Late check-out fee: EUR 80.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    Russian

    Portuguese

    English

    Italian

    French

    Dutch

    Spanish

Nearby attractions

Information Technology Museum- Unisys Belgium 1.7 km / 1.1 mi
Cliniques Universitaires Saint-Luc 4.5 km / 2.8 mi
Woluwe Shopping Centre 6.2 km / 3.8 mi
Docks Bruxsel 7.1 km / 4.4 mi
Cinquantenaire Park 9.5 km / 5.9 mi
Berlaymont Building 9.6 km / 5.9 mi
Albert Borschette Conference Centre 9.6 km / 6 mi
Tour & Taxis 9.7 km / 6 mi
Autoworld Museum 9.7 km / 6 mi
Parlamentarium 10.4 km / 6.5 mi
Place du Luxembourg 10.4 km / 6.5 mi
Schumanplein 10.8 km / 6.7 mi
Brussels Park 10.8 km / 6.7 mi
Free University of Brussels-VUB 10.9 km / 6.8 mi
Cirque Royal 11 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2017
  • Total number of rooms: 162
  • Number of floors (main building): 5
  • Twin rooms: 120
  • Double rooms: 4
  • Superior rooms: 14
  • Family rooms: 3
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 65 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Day-care centreExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Business centre
  • Audio-visual equipment rental
  • Game roomExtra charge
  • Sauna
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Green Key (FEE)
  • Hotel Sustainability Basics
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Snacks
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • DivingExtra charge
  • SquashExtra charge
  • Fitness
  • Cycling / mountain bikingExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    TWIN SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    TWIN KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Park Inn by Radisson Brussels Airport

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 5 m²ROO.ST
    Room STANDARDPhoto unavailable5 photos

    Park Inn by Radisson Brussels Airport

    Room STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Toiletries
    • Desk
    • Cable TV
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Park Inn by Radisson Brussels Airport

8.6
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
9.0 /10
Neighborhood
7.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
IOANNIS
Convenient location to get to the airport
Family_with_children
10/10
Exceptional
14 Jul 2026
marc
On y a passé une excellente nuit. L’hôtel est propre, moderne et confortable. On a aimé la diversité du personnel! Le seul hic est que le staff ne nous a pas bien indiqué où prendre le bus de transfert pour l’aéroport. On a dû appeler et payer un Uber. À part ça, on recommande l’hôtel.
Partner
10/10
Exceptional
14 Jul 2026
Mr Panayiotis
Very convenient for business travel I proximity to the airport
Self
10/10
Exceptional
06 Jul 2026
Linda
Front desk person was delightful and so helpful
2/10
Poor
03 Jul 2026
Jennifer
Avoid this hotel unless this is your only option which was ours. There was only one man working, trying to check in, helping customers, answering phones, going to the hotels rooms to check on room conditions. He was doing literally EVERYTHING that came to his way, he was not friendly due to overwhelemed. It took us over an hour to check into the hotel, we were exhausted on waiting, even considered to leave our reservation. Our room was fine, nothing special, but the air conditioning did not work very well. The reason we stayed at this hotel is due to our early flight out of Brussels. The hotel staff told us to go outside and stand in front of the hotel to wait for the shuttle, we arrived 15 mins. early, stood there, but no shuttle. We went back and asked again if the shuttle is coming, another hotel staff said you have to walk to the bus stop where is at the end of the road to catch the shuttle. We immediately ran there, but the airport shuttle left a few minutes earlier than scheduled. The hotel did order a taxi for us, but this ordeal made us late to our flight which we almost missed our flight home. If you ever flown out of Brussel Airport, it's one of the most badly ran and busy airport. The whole ordeal made us so stressed out.
Family
8/10
Excellent
01 Jul 2026
beth
Very good food and friendly people. Beds weren’t very comfortable and pillows were like rocks. Other than that very pleasant
Partner
10/10
Exceptional
29 Jun 2026
John
As expected from a Radisson
10/10
Exceptional
28 Jun 2026
Atul
Good rooms
2/10
Poor
27 Jun 2026
Jayne
Expected some empathy in refunding during exceptional circumstances but all staffs very unhelpful
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Bernard
Under ground paying parking, clean room, nice color LED lights, good size tv, carpet in hallways makes it very quite and the staff is very nice. Not our first stay here, I can highly recommend
Partner
2/10
Poor
26 Jun 2026
Joan
Our room was not ready for check in by 3 pm and we were told to sit and wait and come back periodically to the reception desk to check on our room. On the 3rd trip to the desk at 4 pm and our room still not being ready I got a bit mad. At that point another person behind of the counter who seemed to be in charge suddenly found us another room that was ready. We got to our room and with the outdoor temperature close to 40 degrees Celsius we found that our air conditioning did not work. Back to the front desk where the lady showed us a paper on how to set the AC. Back to our room where we still could not get it working. At the front desk the person in charge decided to come to our room and she said she got it working. Half an hour later our room was even hotter. This time front desk said they would send someone to the room while we were at the hotel restaurant. Later back in our room the temperature was still the same. At 9pm I went to the desk once again and said to move us to a room where the AC was working. She would not do this but said someone would come to our room. This man fiddled with the AC controls and said it was now working. However again it was not working and we gave up and spent a sleepless night tossing and turning from the excessive heat. Never again will we stay at a Radisson Hotel.
Partner
4/10
Poor
26 Jun 2026
Michel
They lure you in by offering you a free shuttle to the airport, then you find out it doesn;t operate most of the day so you end up spending 40 Euros on 2 taxis when you could have booked another hotel that actually offers an airport shuttle!
Self
10/10
Exceptional
22 Jun 2026
Eleisha
We stay here everytime we come to Brussels. Love it, staff is friendly, good food, wonderful rooms
Friends_and_family Family
8/10
Excellent
21 Jun 2026
Jon
Nice hotel but they charge extra for everything. 23 euros per night for parking. Breakfast is 20 euros. It’s not a good deal by the time you pay for all the extras.
Partner
10/10
Exceptional
21 Jun 2026
James
Nice hotel
10/10
Exceptional
19 Jun 2026
yves
Bel hôtel et bien situé près des attractions de Bruxelles.
Partner
6/10
Pleasant
15 Jun 2026
Michael
Front desk check was unprofessional and very unfriendly, she does not represent your hotel's spirt of courtesy.
Partner
4/10
Poor
13 Jun 2026
Patricia
Just know the airport shuttle transfer is epic group of transfers where you have to wait outside at a bus stop. Luckily we asked information and were able to catch the shuttle. Our friends were there the day before and were given the wrong information and paid €27 for a taxi. The bathrooms were so small no place to put anything no hooks for towels. There was an odd fridge laying on the floor that we tripped over twice in the room definitely not Radison quality.
Partner
8/10
Excellent
10 Jun 2026
Michael
Shower floor should be some kind of tile or some kind of texture as the smooth finish can become slippery and cause someone to fall.
Partner
10/10
Exceptional
10 Jun 2026
Dextric
Aircon did not work. Super hot. No fans
6/10
Pleasant
02 Jun 2026
patricia
Staff polite but not friendly
The restaurant was closed for remodeling or other and the visitors where not told ahead of time. Only a couple of sandwich and overprice salad was available for the evening in a vending machine
Self
10/10
Exceptional
31 May 2026
Danielle
Very comfy airport hotel. We arrived late and left early in the morning but still got a restful nights sleep here!
Partner
10/10
Exceptional
29 May 2026
Patricia
The check-in was very efficient and the staff upgraded us to a lovely corner room (great for our last night in Belgium and with an early wakeup to go to the airport). I think they felt badly for us because the airport shuttle is not a continuously running shuttle -- it takes a major break midday when air traffic is down. We had taken a TRAIN in from Antwerp, arriving around 3 and shuttle didn't start up again until 5:30 or so. Fortunately, the 6:05 am shuttle WAS running to get us to the airport in time for our flight. Hotel was clean, new, QUIET (esp. for being near an airport) and the restaurant was more than serviceable. Thanks!
6/10
Pleasant
29 May 2026
Mitchell
Well, the place is very convenient, sort of. Very strict check in policy. I got there at 11 and they said I could not check in till 3. Ok, so I asked about lunch, they have a restaurant on site. Not open till 3. Not convenient. So I walked for 15 min to a nearby hotel that does have an open restaurant, which was very good. Oh, they did check my bag for free. So I get back at about 1pm. At 2:30 they let someone check in, so I again tried. They let me check in at 2:30. Great. Now for check out. At 11:30 I go to check out, I spend 15 min in line behind a college doc or club checking in. So when I finally get to check out I mentioned that I couldn’t check in until 2:30 but this club can check in early. Oh, yes they’re a company. So this strict rule is only for individuals. Nice way to build customer loyalty.
Then there is the advertised shuttle to the airport. Oh, that only is available until 9:00 am and then starts again at 5:00 pm. So no shuttle if your flight is at 3pm.
So beware,the place is nice but I won’t be going back.
Self
6/10
Pleasant
25 May 2026
Marek
Air-condition didn't work
Rooms are not soundproofed
Poor mattresses (soft and used)
Average breakfast
8/10
Excellent
16 May 2026
Ezekiel
Very great hotel, but very disappointed that the usb port in my room did not work and nothing was done about it. Also the staffing at the reception could be better, customers waited over 15 -20mins before they could be attended to due to only one staff at the reception.
Self
4/10
Poor
10 May 2026
François
The staff was arrogant and unhelpful.
They refused to explain where the parking entrance was located and gave me an attitude.
It's poorly lit and badly indicated
Self
10/10
Exceptional
05 May 2026
Fernando
Comfy bed
Self
10/10
Exceptional
05 May 2026
Cathy
Rooms are very clean. People were very accommodating for our last-minute stop because we had missed our flight. My only complaint would be, they offer a shuttle, but it runs like a city bus on times schedule. It is not at the airport like you would call the hotel and let them know that you’re at the airport to pick you up. It does not run like that. It runs on a schedule going and coming. So if you need to be at the airport at a certain time, you need to look at the schedule at what time the bus will run at, but as far as the hotel itself was very good.
Friends_and_family Family
10/10
Exceptional
01 May 2026
Svitlana
Pristine clean, nice shower, modern amenities - great hotel.
Self
10/10
Exceptional
30 Apr 2026
Janese
Great bed, comfy space.
10/10
Exceptional
26 Apr 2026
Snehy
It was simply amazing!
10/10
Exceptional
19 Apr 2026
Amelia
Stay one night mainly for airport shuttle with my flight that is early.
Self
10/10
Exceptional
03 Apr 2026
David
Excellent very good restaurant and bar definitely stay again
8/10
Excellent
01 Apr 2026
Amrik
Basic
Self
10/10
Exceptional
31 Mar 2026
Edgar
Clean room
Partner
10/10
Exceptional
26 Mar 2026
Astelia
The room was very comfortable and clean. The shuttle to the airport was punctual and it took 20 minutes to get to the airport. Would recommend it.
8/10
Excellent
27 Feb 2026
Jennifer
All of them, staff was very helpful.
10/10
Exceptional
02 Feb 2026
Eleisha
Rooms are beautiful and comfortable, easy transport to airport. Nice staff, convenient covered parking if needed
Friends_and_family Family
10/10
Exceptional
17 Jan 2026
Jesse
Very good location and exceptional service by the entire team.
4/10
Poor
13 Jan 2026
Vivek
I have one enormous complaint about this hotel which completely ruined my stay here and made me angry. I normally don't ever leave bad reviews but I'm leaving this one as a warning for other travelers. The hotel itself is perfectly nice and comfortable. The huge problem is the location and the completely FALSE advertising for which both the hotel and Expedia are to blame.

On Expedia it states that the hotel has airport shuttle service. That's the only reason why I picked it. Otherwise it's in the middle of nowhere in an incredibly ugly deserted office park. Well the shuttle service is NOT free. And it does NOT run from 9 AM to 5 PM believe it or not. And when it runs, it takes like one hour to go five miles. Yes you can take a train but you have to walk 20 minutes to the tiny station, wait 20 minutes for a train and then if you're going to the airport you have to all the way into central Brussels, change trains and then come all the way back out again.

I was completely stranded here, spent a fortune on taxis, and when I complained at the front desk about the misleading advertising, the lady was hostile and rude. Zero stars - avoid unless you have a car or plan on doing nothing outside your room.
Business Self
10/10
Exceptional
12 Jan 2026
Renee
My room was spotless and very comfortable. Check in was fast and friendly. I had dinner at the restaurant where service was excellent and food delicious.
The shuttle service was great but the large break in the middle of the afternoon was not convient at all. I had to wait quite a long time at the airport until the bus resumed. Would be great if the website posted the shuttle schedule.
Self
10/10
Exceptional
13 Dec 2025
Evalia
Staff was very helpful. Rooms were clean and felt safe at all times.
Leisure Friends
8/10
Excellent
12 Dec 2025
Esther
Courteous staff
2/10
Poor
02 Dec 2025
Stephanie
The shuttle service is a joke. It doesn’t run between 10 am and 5pm. I arrived at the airport at 12:30. I had to pay for a taxi to get there. The shuttle is also a joint shuttle that picks up from many hotels from the street not the hotel itself. Leaves at 6:50 am but doesn’t get to the airport until 7:20. I only booked this hotel specifically for an airport shuttle. I ended up paying for a taxi twice anyways. Wish it was clearly communicated online it’s not that hard to communicate these things
Leisure Family
10/10
Exceptional
26 Nov 2025
jeniffer
Great and close to airport
Leisure Self
6/10
Pleasant
24 Nov 2025
Peter
Staff very nice till checking out. Needed shuttle info and receptionist busy on phone wouldn’t let me ask.
Room a bit like a hospital room.
Business
10/10
Exceptional
14 Nov 2025
ROBERT EL
The lady at the reception was very helpful and kind.
Business Self
8/10
Excellent
09 Nov 2025
lusin
clean
8/10
Excellent
28 Oct 2025
Marygold
Close to Airport, room is spacious hallways too dark. Staff are very accommodating. Nothing else to say but Perfect stay.
Friends_and_family Family
8/10
Excellent
20 Oct 2025
Mary
Had a wonderful stay. Only wished they supplied wash cloths and that it was not so dry in the room at night. Food was amazing. Bed and pillows so comfortable.
2/10
Poor
14 Oct 2025
Robert
I was not impressed by the staff. I booked this trip because Expedia said they had a 24 shuttle to the airport. The hotel said they didn’t and that was Expedia’s fault. They blamed it on you. Regardless of whose fault it was, they should have made amends.
Business_and_leisure Partner
8/10
Excellent
13 Oct 2025
Dung-Chi
Clean, safe hotel with easy access to the airport by free shuttle bus
Leisure Self
8/10
Excellent
06 Oct 2025
Jesper
Nice room with a very well organised bathroom
Business
10/10
Exceptional
30 Sep 2025
David J
Nice, clean and quiet
Leisure Self
10/10
Exceptional
28 Sep 2025
Fauzia
Nice hotel
Friends_and_family Family
10/10
Exceptional
26 Sep 2025
Richard
Didn't do any spa treatment
Business_and_leisure
6/10
Pleasant
25 Sep 2025
Jed

Check the AC before you unpack your suitcase!

The room was clean and the location was good for a flight the next morning, but all was not great. The air conditioning in my room did not work. I called the front desk and they sent someone to adjust the thermostat, which did not do anything to cool the room. The worker said that was all he could do. The room was warm, and I was not able to get much sleep the night before an Atlantic flight. I was deeply disappointed due to the level of hotel and how much it cost. I will take my business elsewhere in the future.
Self
8/10
Excellent
22 Sep 2025
Christine
Good value for money
Leisure Self
10/10
Exceptional
20 Sep 2025
Maria
Very clean and comfortable beds beautiful bathroom and very spacious. Dont remember the crew for the night but they were great
Leisure Partner
10/10
Exceptional
30 Aug 2025
Konstantin
It’s a really nice place next to the airport. best for business trips
Leisure Self
10/10
Exceptional
29 Aug 2025
Muruggan
Nice n close to airport
10/10
Exceptional
27 Aug 2025
Kareen
This hotel is lovely. The room was large and clean and decorated so well we took photos. The staff was welcoming and friendly. Although it is at the airport, it is incredibly quiet. It was easy to find and convenient to park.
Leisure Family_with_children
6/10
Pleasant
27 Aug 2025
Teresa

Misleading shuttle information on hotels.com websi

Very misleading about the shuttle. There is a shuttle but it doesn't run all day, times are very limited. We had to take a taxi which was 34euro.
Partner
10/10
Exceptional
24 Aug 2025
Paul

Great hotel

A very nice hotel which is located close to the airport. I would highly recommend
Business
10/10
Exceptional
18 Aug 2025
Emmanuel
Good hotel and service with easy access to the airport.
Leisure Self
10/10
Exceptional
15 Aug 2025
Beatriz
Everything was fantastic. The only thing is that the reason I booked was because a complimentary shuttle service from the airport for my quick overnight layover, was available however it did not specify anywhere that between approximately 10 AM and 5 PM There’s no service available which incurred an additional charge of €25 to get to the hotel out of pocket.
Leisure
10/10
Exceptional
10 Aug 2025
marlon mauricio montes
Excellent
Leisure Partner
2/10
Poor
31 Jul 2025
Teresa De Jesus
I have insects in my room
Leisure Family
8/10
Excellent
29 Jul 2025
Brian
The hotel was clean and the beds were very comfortable.
Leisure Family
10/10
Exceptional
15 Jul 2025
Scott

Clean room.

Place was nice and clean. Spacious room. Nice little bar and restaurant has good food.Only caveats: bar not open all day. Restaurant only from 6:00pm - 10:00pm
Breakfast early till 10am good buffet.
Train accesible but almost a mile walk. No handicapped access to train station (Diegem) Bus was unreliable, no show at 10:12am on a Sunday., stop is out front of hotel. Recommend renting a car...
Self
10/10
Exceptional
09 Jun 2025
Laetitia
It was great
8/10
Excellent
11 May 2025
Aliasghar
The staff was very friendly
10/10
Exceptional
05 May 2025
Alyson
Great dinner there and easy to get to Brussels Airport
Leisure Partner
8/10
Excellent
10 Apr 2025
harish babu
Breakfast options are limited and also cleaning is not par with other places in restaurant.
10/10
Exceptional
06 Apr 2025
seynabou
Modern, clean, soundproof ,easy access to the airport and Brussels
Business Self
6/10
Pleasant
30 Mar 2025
Derek

Nice hotel, but do not depend on airport shuttle

Nice hotel, pleasant staff - but I had two issues. WiFi was not working early on Sunday morning and the airport shuttle is no reliable. I was at the stop at 6:30am for the 6:35am shuttle. There was no sign of it at 6:45am so I ordered a taxi instead. There was no bus at the airport at arrival either.
Business
10/10
Exceptional
29 Mar 2025
Paul
All’s good
Business
2/10
Poor
28 Feb 2025
Jessica
We stayed at several hotels in the same price range during our two-week Benelux trip, and this was by far the worst.

Despite being close to the airport, it’s surprisingly inconvenient to reach. The nearest train station, Diegem, has no elevator, so you must carry luggage down stairs before pushing it uphill for the long walk to the hotel on uneven, muddy surfaces. Diegem also has no direct morning trains to the airport, so you’re stuck using the €5-per-person, 35-minute hotel shuttle, which is slower than the train from central Brussels.

The hotel is in a desolate office park with no nearby cafes or shops. The rooms were worn-out and poorly designed—stained chair, scratched walls, dirty ceiling, rattling air vent, and harsh floodlight-style lighting.

For couples, the bathroom setup is a disaster. Instead of a real wall, the bathroom has a glass enclosure right next to the bed, offering zero privacy. The barn-style glass door shakes loudly whenever you open/close it, the shower has no door so the floor by sink gets wet, and the toilet is uncomfortably close to the bed.

Even navigating the hotel is strange—the elevator drops you into a dark concrete room, where you must find the right hallway door. This hotel feels like a poorly converted office building, and the experience was unpleasant and impractical.
Leisure Partner
10/10
Exceptional
22 Feb 2025
Zeeshan N
stylish
Business
10/10
Exceptional
25 Jan 2025
Tevi
All is well
4/10
Poor
23 Jan 2025
Simon

Tiny room and terrible restaurant

This hotel is close to the airport. My room was very small. The TV in the room only stayed on for 5 minutes.
The restaurant was terrible, very limited menu, inedible fries and overcooked burger. I was supposed to get 20% of food and beverages as part of my package but they only applied 10% to food.
Business
10/10
Exceptional
02 Jan 2025
René van der
Good breakfast, nice and clean room, good service
Leisure Partner
10/10
Exceptional
25 Dec 2024
Verified traveler

Happy

Leisure - lay over to another destination.
Friends_and_family Family
10/10
Exceptional
21 Dec 2024
Gary
Good place to stay next to the airport.
Leisure Self
10/10
Exceptional
20 Nov 2024
Nicholas

Thumbs up

Used the hotel in transit, great restaurant, all staff pleasant and knowledgeable
Partner
10/10
Exceptional
19 Nov 2024
Miguel
The free parking
Partner
8/10
Excellent
17 Nov 2024
K.H.
Nice hotel
Leisure Partner
6/10
Pleasant
14 Nov 2024
Paul

Dreadful Check-in Experience

Dreadful check in experience waiting over 30 minutes to check in with not enough staff. A perennial issue at this hotel. Otherwise an ok stay.
Business
8/10
Excellent
06 Nov 2024
Alison
Shuttle bus from & to the airport.
Leisure Self
10/10
Exceptional
03 Nov 2024
Idris
Brilliant customer Service from the Ana-Maria the receptionist!
Business Self
8/10
Excellent
03 Nov 2024
Anthony
Clean, friendly
Leisure Self
10/10
Exceptional
27 Oct 2024
Nora

Convenient for travelers on the go

We stayed two more days. Convenient to train station and airport. Wonderful restaurant, excellent service, and well-appointed room.
Friends_and_family Family
10/10
Exceptional
27 Oct 2024
Lisa
Very nice room. The food at the restaurant was very good.
Leisure Friends
10/10
Exceptional
15 Oct 2024
John
Very clean and modern hotel. Comfortable room and friendly staff. Garage parking is a plus
Leisure Family
10/10
Exceptional
15 Oct 2024
Ana
Great stay. Friendly staff esp the man in the concierge. Thank you
8/10
Excellent
14 Oct 2024
Nicola
.
10/10
Exceptional
06 Oct 2024
Helene
good value. but limited shuttle schedule. The bus ran frequently, but there was no departure curb service. It was quite a long walk to departure. Airport elevators were erratic. The breakfast was great. I would stay there again.
The airport bus (number 272 and 188) ran frequently and you can pay easily by tapping a credit card. Only 12 minute ride including 11 stops. The bus stops right in front of the hotel. Hang on if you are dealing with luggage, because the drivers are always in a hurry and drive and stop fast on numerous curves and turns.
Leisure Self
10/10
Exceptional
05 Oct 2024
Chantalle
The wait at 9:00 PM for check-in was 45 minutes, due to only staff member working the check-in counter. Staff were friendly and professional. The room was very nice, bottle of waters, coffee maker, hairdryer, magnifying makeup mirror; all needs were met. Breakfast choices were amazing.
Leisure Self
10/10
Exceptional
02 Oct 2024
Herma
Excellent property, but was not offered any VIP Perks.
Leisure Friends

Location & surroundings

Park Inn by Radisson Brussels Airport
Grensstraat, 3, Diegem, Belgium

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Park Inn by Radisson Brussels Airport

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