Name: B-Aparthotel Ambiorix
Address: Square Ambiorix, 28, Brussels, 1000, BE

6/10

Pleasant

15 Jul 2026

Ysabelle

bonjour

dans l'ensemble nous sommes satisfaits mais il y a quelques points à soulever

bon, pas de clim, ok, mais il manquait un ventilateur; heureusement un personnel nous en a apporté un
vous mettez un récipient à glaçons, mais pas de bac pour faire des glaçons !!! hic
la machine a café ne marche pas..ou très mal...
les coussins sont a changer car vraiment très très mou.
l'histoire du code est un peu mal expliqué. vous parlez de taper # mais c'est la flèche qu'il fallait faire
et sachant que nous sommes francais ce serait judicieux de nous envoyer les mails en francais

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Helene

Hôtel très bien situé dans un quartier agréable, proche des institutions européennes.
Pas luxueux mais simplement confortable. Ayant séjourné en période de canicule, j'ai déploré l'absence de climatisation.
Autre absence notable : celle d'un distributeur de boissons
dans le hall, qui aurait été fort utile (d'autant plus que le petit déjeuner n'est pas proposé les samedis et dimanches.)
A améliorer aussi, certains points de confort comme les oreillers symboliques, ou l'éclairage individuel absent. (il faut avoir le bras long pour atteindre, du lit, l'interrupteur, qui ne commande d'ailleurs que les spots du plafond)
Une fois ces points résolus, ce sera un excellent endroit pour un petit séjour à Bruxelles.

Self

8/10

Excellent

29 May 2026

Joris

Good hotel, short to european institutions.
A lot of horeca nearby.
One little point: no airco only ventilator.

Self

10/10

Exceptional

24 Apr 2026

Brian

Always very welcomed by the staff. Excellent service. The rooms has started to be warn down and could benefit of a refurbishment.

Central location which makes the hotel a brilliant place to stay overnight, both for leisure or work related.

Self

8/10

Excellent

17 Feb 2026

Sophie

Chambre tres bien et vaste.
Bien équipée. Nous sommes restés 3 nuits, et pas de renouvellement de thé et café et sucre. Sans parler de ménage. Pas non plus de petits dejeuner le Week End. On a un peu l impression que c est le service minimum pour un hôtel je trouve.....

Partner

10/10

Exceptional

15 Feb 2026

Mehreen Ali

The room was great and the staff was excellent. Extremely friendly and helpful.

We had a lovely stay

Leisure Partner

8/10

Excellent

15 Feb 2026

David

Spacious room, easy on-line check-in. Nice amenities but carpet in room needs cleaning

Self

8/10

Excellent

21 Nov 2025

Karl

Lovely spacious room.

10/10

Exceptional

24 Oct 2025

Linda

Very roomy room and bathroom

I was amazed at how large the room was and had a balcony as well. Almost everything was perfect. The very few things that could be improved were: heated towel rack wasn't working, tile on balcony tipped as was very loose (a bit dangerous), not a fan of the blankets inside duvet covers and would rather have feather duvets, a few more outlets near the bed would be nice, and wifi in lobby was poor. The staff should be aware of the poor lobby wifi as I wasted about 1.5 hrs. thinking it was something wrong with my laptop as my phone connected fine. Once I got to my room, all was well with the wifi.

Business

10/10

Exceptional

17 Sep 2025

Sarah

Great!

Leisure Family

2/10

Poor

19 Jul 2025

Verified traveler

Worst experience ever

It was all old, dirty and disgusting. There was no room service and the room was definately haunted!! Don’t but this!

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Tetsuharu

The room seemed to be of a certain age, but the facilities were adequate and no inconveniences for a family stay. The unmanned check-in was smooth, and the washing machine on the basement floor worked perfectly. If I have the opportunity to sfay in Brussels agaIn, I would definitely use this accommodation.

Leisure Family

10/10

Exceptional

19 May 2025

Deborah

Excellent staff - who supported me in a tricky situation. They were caring, thoughtful, respectful and I can't rate them highly enough in that regard.
The location is great, quite, bus to from airport is 5 mins walk. The hotel is opposite a pretty park; 20 mins walking you are in the city centre. Several nice pubs and small restaurants are within 5 - 10 mins walk. I felt safe as a single traveler. Thank you!

Business_and_leisure Friends

10/10

Exceptional

08 Feb 2025

Rhiarna

Nice hotel

10/10

Exceptional

05 Jan 2025

Drew

This apartment did the job for a 3 day stay. We spoke with housekeeping a couple of times and useful in each occasion. Did have to call the emergency number on one occasion due to leaving straighteners on in the room, however they did not answer after multiple calls. They eventually called back and were very good and attended the room to turn the straighteners off. Some marks in the carpet however the general cleanliness of the apartment was good. Next to a bus stop for the apartment and the metro was nearby. The area was quiet and we slept with windows open and no issues with noise.

Leisure Friends

6/10

Pleasant

05 Dec 2024

Verified traveler

Conveniently located basic hotel

Room was smelly and somewhat clean. The staff was very friendly.

Business

10/10

Exceptional

29 Nov 2024

Trevor

?

8/10

Excellent

26 Nov 2024

Doug

Very convenient location for visiting family. The studio facility with kitchen is very handy. The room was starting to look a bit tired with worn and slightly tired carpet

Partner

10/10

Exceptional

07 Oct 2024

Nilesh

A nice comfortable place. Just 5 minutes walk from metro. Very convenient.

10/10

Exceptional

01 Aug 2024

Andrew

Great family stay for exploring Belgium

Large, comfy apartments. Helpful and friendly front desk staff. Good location for getting to train and metro. Only downsides were no A/C in rooms during some hot summer nights (but the staff kindly provided us with fans to help), and that one of our rooms did not have a pull-out sofa as advertised (but we adjusted).

Friends_and_family Family

4/10

Poor

22 Jul 2024

Eduardo Alves de

Very dirty carpet, dead battery of the TV control, very uncomfortable sofa bed, outdated room.

10/10

Exceptional

02 Jun 2024

Ahmed

Excellent

It was good
Rooms were good sized with all amenities
Quiet and relaxed
Great public transport links
Great location
Great staff

Friends_and_family Family

6/10

Pleasant

23 Jan 2024

Charles

Property was in a very convenient location, close to transportation and walking distance to many sites. Room was dirty and had a very musty smell throughout.

Leisure Family

10/10

Exceptional

21 Aug 2023

Thomas

Really nice location, room was great and had everything we needed.

Leisure Friends

6/10

Pleasant

21 Aug 2023

Verified traveler

Good location

Great location, good links to the rest of the city through public transport. Needs refurbishing, quite tired and rundown. Minimal gym, but better than none and free laundry facilities which were most welcomed. Make sure you contact them in advance to get check-in instructions. We didn’t get them and it was a nightmare getting in. However, management was responsive to comments and addressed the situation promptly.

Friends_and_family Family

8/10

Excellent

19 Aug 2023

Clare

The room and bathroom were very clean but the decor and fittings were a little dated.
We had a kitchen area which was well equipped and very clean and had a hob, microwave, kettle, toaster, coffee machine and fridge. The bedroom had a huge bed which was very comfortable. Our teenagers slept on the bed settee which was comfortable too. The rooms were bright and airy and had blackout curtains. All rooms overlooked a beautiful park that we used a lot and it had a little kiosk serving drinks. The staff were very friendly and helpful. We booked the car park which is at the side of the hotel and was very safe and secure. It is underground and was a little challenging with our 7 seater but manageable. We enjoyed our stay very much and would use the hotel again.

Leisure Family

8/10

Excellent

16 Aug 2023

Rita

Room was clean and tidy and staff were very friendly and helpful.

Leisure Family_with_children

6/10

Pleasant

10 Aug 2023

naveen

Good size but no maintenance.

Apartment size was good , but floor carpet was very dirty and smelly , apartment smell was bad. Looks like rooms was not opened for long time.
Kitchen utensils were only 2 . Dish washer was blocked and we could not open to use.
Nice location, apartment maintenance was bad.

Friends_and_family Family

10/10

Exceptional

16 Apr 2023

KUMIKO

Nice staffs

We stayed about 2 weeks and we were satisfied with them. The staffs are friendly, kind and nice! There are small kitchen in the room and free laundry helped a lot for us. Good location and easy to sightseeing.

Friends_and_family Family

10/10

Exceptional

03 Mar 2023

Dermott

Warm welcome. Good Value.
Very nice room and have requested same on my return.
Very clean and comfortable.
Carpet a little tired but overall - excellent.

Business

8/10

Excellent

12 Feb 2023

Chantal

I thought the rooms were very spacious. Quiet.
There was a misunderstanding on my part while checking in, but it was resolved quickly and Expedia support was also very helpful. Check out was super easy. This location is close to EU building sites. The in room amenities made it easy to buy your own groceries and dine in and cook meals as required. I would definitely stay at this location again on my next visit.

Business Self

8/10

Excellent

08 Jan 2023

Lucy

Such an excellent location. Spacious and well fitted with everything that we needed. Friendly & helpful staff.
Thank you.

Leisure Family

4/10

Poor

29 Dec 2022

Robyn

Stayed in 2 rooms here. First room was in very poor condition. (E.g. Stained and sticky carpet, iron burn on carpet, broken toilet sink, very strong sewerage smell first morning after using bath and shower)
Second room was a bit better but still had to clean thick layer off dirt off heated bathroom rail before I could use it for hanging.

Leisure Partner

2/10

Poor

27 Dec 2022

Jorge

The location is very good but the room was far below our expectations. Stained carpets and wall papers, strong bad smell in the room, the carpet was grassy / dirty, there were lots of bird droppings in the balcony. We didn't feel comfortable in the room, to the point that we anticipated the check out (we would stay 2 nights, but we left early in the morning in the following day).

Leisure Family

6/10

Pleasant

27 Dec 2022

Juanita

The outside is beautiful there a park across from the building. It's was very quiet even with my 10 month old granddaughter. The kitchen was stocked enough for small things not a family that actually cooked. We had one small pot and one large pot,the freezer door was broken and its past time for them to change out the shower curtain. I tried calling the emergency number and got no answer. As we were playing a game I looked up at the wall and noticed it was in need of repair also the carpets can definitely stand a deep clean rip out and replace. But for the price for 2 nights it's definitely ok

Leisure Family_with_children

8/10

Excellent

18 Sep 2022

David

Studio apartment/hotel by EU/EC

Stayed for a week in a nice sized room, quiet residential area on park. Convenient to EU and easy to get downtown on Metro. Very friendly staff during workweek. Kitchen area was stocked with service for four with small appliances, minifridge, cooktop. Furniture was well-worn, rug was damaged. Wifi was ok but not strong in room. Still good value and no problems.

Business

8/10

Excellent

20 May 2022

Francois

Correct aparthotel in the European district

Old-fashioned aparthotel, well located in the European district
Very good service

Business

10/10

Exceptional

06 Feb 2022

Angelina

Fantastic stay as always just a small matter of a weak WiFi signal never had this before
Highly recommend staff friendly and helpful very efficient check in system
Clean room and everything needed was catered for A*****

Business

10/10

Exceptional

27 Sep 2021

Jorge

Great for families and friends

Great location. Across from a park where the kids could play. Nice furniture. Would add lots more kitchen utensils, such as a cooking spoon, spatula, bread knife, etc.

Friends_and_family Family

10/10

Exceptional

27 Aug 2021

Angelina

Absolute gem in the heart of Brussels

Exceptional welcome back staff brilliant as always big thanks made to feel at home
Lovely apartment with everything you need
Microwave oven didn’t work but we managed to cook light meal on stove top so not a problem didn’t bother to mention it as no big deal
Lovely balcony peaceful and quiet a couple of outside chairs would have been nice to sit and enjoy the evening sun again I could have asked but didn’t want to be a nuisance
Everything else perfect
Top choice to stay in Brussels
Will return very soon

Business

10/10

Exceptional

18 Oct 2020

Angelina

Used to stay here on a regular basis until Covid stopped us travelling for work however urgently needed to stay in Brussels a very warm welcome back with complimentary drinks provided
Hope to be back soon everyone if welcoming and friendly apartment is very well equipped and clean comfortable and warm
Reasonable price for what you get cooking facilities bath shower fridge
Highly recommended to anyone staying in European quarter walking distance

Business

10/10

Exceptional

13 Jan 2020

Ryan

Perfect

Incredible apartment, was perfect for us. Perfect tourist location, 10 minute scooter to anywhere in brussels its the happiest little place.

Partner

8/10

Excellent

05 Jan 2020

Steffan

Great but not in centre.

Lovely appt and oerfect for a group of friends. It is a little far from the centre which you should bear in mind when booking - appart from that had a great stay.

Friends_and_family Friends

10/10

Exceptional

17 Nov 2019

Angelina

Fantastic apartment om from home

As always very welcoming great atmosphere and apartment delightful staff very accommodating Love the new sofa

Business

8/10

Excellent

27 Oct 2019

Verified traveler

There was no one to talk with in the first 3 days. gave 1 blanket for 2 kids... need to ask twice for another one

Leisure Family_with_children

2/10

Poor

20 Oct 2019

Verified traveler

No one on site over the weekend. Room wasn’t prepared and still not 5 hours after calling.

Friends_and_family Family

4/10

Poor

16 Sep 2019

Maarten

Check in was not entirely smooth as access code to key retrieval was given incorrectly and it was clearly indicated that if parking was required specific write in was needed. Then air-conditioned was not working properly such that temperature was not adjustable. Television connecting wire was out of order. Fortunately our stay was just 3 days 2 nights and such inconveniences were bearable.

Partner

2/10

Poor

13 Aug 2019

Peter

MY WORST NIGHT EVER!!

It was my most horrible hotel stay ever. I couldn't sleep properly because the air conditioning doesn't work properly. It was warm night.
I booked 4 night non cancellation, so the next morning I ask the reception, can we get better room?
They said all other rooms have same air conditioning. Therefore we asked is it possible to get a refund and move to other hotel? Reception said yes, but we should arrange it through hotels.com. So we move to other hotel.

I called hotels.com, they said they were unable to contact the property. Therefore they couldn't refund the rest of the amount. B-apart even charged me with 4 night city tax.
So I paid 297 euro for my WORST NIGHT EVER!

WHAT A HORRIBLE SERVICE!!!!!!!!!!!!!

Family

8/10

Excellent

04 Aug 2019

Verified traveler

The location is great and quiet. However, No conditioning during summer! Ouch

Leisure Family

8/10

Excellent

24 Jul 2019

Verified traveler

Nice spacious Apartments with a good location & neighborhood.

Leisure Family

10/10

Exceptional

12 Jul 2019

Troy

My little Home away

Has a great stay at the location. No problems

Family

6/10

Pleasant

24 Jun 2019

Christy

It was fine.

There were dirty dishes in the kitchen cupboard, so we had to wash dishes before eating our meal. It was a heat wave and the air conditioner couldn't keep up, so we had to sleep with the sliding doors open. No screens to keep out bugs (seems typical in Belgium), but the more distressing part was that the sliding doors opened to a balcony shared with another apartment. The showerhead is poorly aligned so it sprays against the wall and then runs out onto the bathroom floor. No staff on weekends so we didn't interact with anyone in person, but they were responsive by phone when we needed to check in. Location is pretty good in the European Quarter, and there's a nearby market to get food. Glad it wasn't expensive, but for a next trip to Brussels I'd look for somewhere else.

Family

6/10

Pleasant

22 Jun 2019

Gary

Good value, OK location; apartment was dated, needs some work. We arrived over the weekend, so there was no one at the reception.

Leisure Family

8/10

Excellent

13 May 2019

Verified traveler

Nothing \"Unique\". Its a serviced apartment, no more no less.

Leisure Self

8/10

Excellent

13 May 2019

Verified traveler

nice nice nice nice nice nice nice nice nice nice nice

Business Self

8/10

Excellent

12 May 2019

Verified traveler

Everything was as expected but the i only received 1 key card instead of the 2 that i usually get.

Business_and_leisure Family

8/10

Excellent

09 May 2019

Verified traveler

Nice nice nice.
.
.
.
.
.
.
.

..

.

.
..

.

..
..

Business Self

8/10

Excellent

26 Apr 2019

Fernando

Reliable

Well kept and convenient. Always easier to get there during working hours, making easier to access hotel.

8/10

Excellent

15 Apr 2019

MUHAMMAD

Good hotel

Good

Family

10/10

Exceptional

15 Feb 2019

Fernando

Will come back!

Nice retreat and very well located - kitchen providing the basics which is more than enough in a city that has so many great restaurants - arrive early and you get chance to meet one of the team Always useful ! Will come back.

Family

10/10

Exceptional

27 Jan 2019

Angelina

Best service in Brussels

Perfect place to stay be it for business or pleasure we work from very early in the morning and like to relax in the evening not have to go out looking for something to eat and these apartments provide a comfortable place to cook a simple meal have a glass of wine and chil out in the evening then let the dishwasher do all the hard work
There is a full sized bath and work desk with fax etc and tv in the lounge and bedroom
The staff are brilliant very accommodating and go the extra mile to give us our favourite apartment when possible we once had an upgrade to the penthouse suite which is a fantastic room we wouldn’t stay anywhere else
Extremely close to EU and transport links

8/10

Excellent

20 Jan 2019

Verified traveler

It was what i expected and more in terms of location, cleanliness, and a few other things.

Friends_and_family Family

10/10

Exceptional

16 Jan 2019

Bianca

Would stay here again

Check in was quick and easy, friendly and the hotel was clean and big. The area was great with a big park next door and a couple of trendy restaurants /bars near.

Friends

8/10

Excellent

15 Dec 2018

L

Location and staff are good. The furniture in one bed flat can be dated and the bathroom is not always as clean as expected.

8/10

Excellent

15 Dec 2018

Nisheeth

Functional, comfortable and clean

Very conveniently located, good clean place.

6/10

Pleasant

11 Nov 2018

Stephen

I was staying for four nights. My first room, on the 9th floor, did not have sufficient water pressure or hot water at 7:45 in the morning for me to shower. More than a bit embarrassing when one has an important meeting after a trans-Atlantic flight. After two days the hotel moved me to an upgraded apartment, which was an improvement, but not enough for me to convince me to use this hotel again. It must be said that the location is superb for anyone who has business with the EU institutions, truly charming with the park occupying the square. There is a supermarket one block away, which is a great benefit. All in all, I would be inclined to give this hotel a very good rating, were it not for the problems that I faced during this stay. If I were to stay again at this hotel, I would want to be absolutely sure about the apartment that I was booking.

Business Self

10/10

Exceptional

07 Nov 2018

Verified traveler

It was in a great location and very clean. A little difficulty checking in as we arrived outside opening hours of reception but people staying there were very helpful.

8/10

Excellent

07 Nov 2018

Verified traveler

Great location, quiet and spacious, bathroom clean and plenty of hot water. The furniture was a little tired (cigarette burns in the sofa) and the room did have a bit of a stale smoke smell, but it was fine for my purposes.

10/10

Exceptional

19 Oct 2018

Ray

A hidden gem in the EU quarter

Spacious apartment more than a hotel but all the creature comforts of the hotel. Staff very friendly and helpful. Lovely views from the 9th floor over the park. Very close to the EU quarter so no need for taxi or bus, just a 5-10 mins walk.

2/10

Poor

09 Oct 2018

Mariju

A total disappointment

It there is zero, i woukd rate zero. They should not accept bookings on weekends if they cannot accomodate guests. We were there and no staff was available. Been calling the number given but no one answers. It was a total disappointment travelling for miles to spend a good weekend but it turned out to be a disaster. They took our money but no service given. We were not able to use our room.

Friends

8/10

Excellent

27 Aug 2018

Shado

Not too bad

Location is ok. Buses to take you anywhere. Train station few minutes walk. But the hotel needs some new painting and decorating. It had a funny smell. Like an old building

Partner

8/10

Excellent

18 Aug 2018

Daniela

Cinquantenaire Park & Museum

Zeer veilige buurt, zeer centraal, goede metro & bus connecties. Veel leuke parken om te wandelen en 4 gigantische musea op 10 min loopafstand. Cinquantenaire Museum/ Cinquantenaire Park. Zeer de moeite waard om te bezoeken. Ook veel restaurantjes in de buurt, kleine buurtwinkel

Family

8/10

Excellent

11 Aug 2018

Vaughan

Two week stay

Clean comfortable apartment in nice area with a few bars restaurants and small supermarkets.
Would defiantly stay again.

10/10

Exceptional

31 Jul 2018

Angelina

Upgraded to the penthouse suite fantastic room

Amazing upgrade many thanks for appreciating our loyalty enjoyed a lovely sunny weekend during Belgian national day
A special room many thanks

8/10

Excellent

28 Jul 2018

Mil

AC wasn't working but glad they allowed me to switch rm the next day. But office closed after 8pm and wkend, so expect no help unless call the emergency num.

4/10

Poor

11 Jun 2018

Donald

Very disappointing. Furniture looked like rejects from charity shops, some with tears, sofa and sitting chair and carpet all had multiple large stains. Wallpaper was peeling at many edges. Didn't feel clean. Certainly did not brighten mg visit to Belgium.

8/10

Excellent

05 Jun 2018

Verified traveler

Great for business stay in centre of Brussels

Convenient location easy parking at the weekend all rooms differ slightly some better than others
Some rooms updated and very modern
Some still waiting to be upgraded and a bit dated but still comfortable and have everything needed

8/10

Excellent

28 May 2018

Verified traveler

Ok

Dated furniture and poor fitness facility, but its location is great, making it acceptable for a short stay.

Family

10/10

Exceptional

05 May 2018

Laurence

Bright accommodation

2nd time staying there. Big spacious bright bedroom/lounge overlooking the square. Fridge, microwave, etc. Thoroughly recommend.

Partner

4/10

Poor

05 Apr 2018

Gene

The place is super dirty, cannot sleep on the sofa bed. No servise, and bad attitude.

6/10

Pleasant

11 Mar 2018

Verified traveler

Ok for a short trip

Pleased with the kitchen facilities and shared balcony
Bed folded out from the wall small for 2 people
No bedside cabinets or lamps
Light switch in a very awkward place for use in the dark

10/10

Exceptional

01 Mar 2018

YANKI

Good, as always

Best for EU meetings

10/10

Exceptional

10 Jan 2018

Thad

Nice Hotel

Nice place. Very friendly and attentive staff, Clean rooms, parking was a bit of a challenge because of a small garage. Good location.

Overall I would recommend this place.

8/10

Excellent

04 Jan 2018

sam

Nice hotel in a calm area, large room

The hotel is well situated in a calm area, near a metro station (a short 3 minutes walk to Schuman metro station, line 1 and 5 connected to downtown). The Apartment is clean and is equipped with a corner kitchenette, and the Apartment I had, had also a balcony. We were a family of four (two kids my wife and I), the one bedroom apartment was adequate, the furniture needed some upgrade as some of the furniture were tired. The sofa bed was not comfortable for the kids, and it was too tired. The staff members were efficient and helpful, the free wireless internet was not good enough, the internet was not up to the expectations,I believe they need to do something about it. The kitchenette is well equipped (stove top, medium size fridge, microwave, toaster, dishwasher, water kettle, utensils...) they do also have a free of charge laundry room). My overall experience with B-Aparthotel was good; and I would recommend it to others. They provide limited room services (no service during weekends and holidays), but it was good enough. The price/quality service is good.

10/10

Exceptional

25 Nov 2017

Junaid

Great servive

Family

4/10

Poor

24 Sep 2017

Ana

AC & lift not working

Ok but no ok

Family

10/10

Exceptional

02 Sep 2017

Paul

A good stay in Brussels

We are a family of 4 (2 adults, 2 children). The beds were made up in advance (thank you!). Nice porch in the yard from our first floor (the upper floors of this multi-floor building have balconies).
The only inconvenience was no pillowcase for one child. I gave her my pillow (with the case) and slept on the folded towels. No problem for me, though.

4/10

Poor

23 Aug 2017

Adam

Very spacious toom, but very old furniture

It was very conveniently located in Brussels, and the staff was friendly. However, the room furniture was very old. Some of the towels had stains and holes ( I am sure they are washed and cleaned, but still). The free wi-fi was practically not useful. The only catch was that it was a one bedroom apartment and very accomodating for bigger families.

8/10

Excellent

18 Aug 2017

Traveller

Great Apartment close to a lovely park & amenities

I had a great time staying at such a lovely service apartment close to amenities such as local restaurants and taxis.

8/10

Excellent

17 Aug 2017

Verified traveler

Bathroom had mold

Family

6/10

Pleasant

12 Jun 2017

Anne

Well located hotel that met all our needs

Located near the Shuman Metro/Train station in the heart of the European quarter, this hotel was ideal for our family. The staff worked to get us into our room well ahead of the 2pm check in. Some of the rooms have an amazing room of Brussels. We had a bedroom with a bed and a pull out sofa in the main room. The pull out sofa was particularly uncomfortable- but worked fine for our young daughter. Some of the furnishing in the rooms are very tired and require replacing. There isn't an oven but otherwise there is everything else that you need in an apartment. The front desk is open 8am-8pm Monday-Friday. We were checking in during these times so we didn't experience the off hours check in. They made sure that we had enough towels and toilet paper to last us the weekend- as there isn't room cleaning on weekends.

8/10

Excellent

09 May 2017

Maggie

Really good apartment with easy access to city.

Excellent apartment let down by the tired and somewhat tatty furniture. An upgrade to soft furnishings would make this 5 out if 5.

4/10

Poor

07 May 2017

lynnsc2017

Feels like a two star hotel

Booked a four day stay, only to find out it doesn't have kitchenette. What's an apartment hotel without kitchenette. Do double check your bookings.
We arrive in Saturday, and it was self check-in. Seems everything was a breeze, only to find out some lamps and lights was not working. Worse thing was t.v didn't work either.
There was no recept on weekends.cannot get any more bad luck was that the following Mon was public holiday.
Imagine stay for three days out of four with all these issues?
What's a four star hotel.The only four star was the bathtub. Small basin with old wooden repainted cupboard and minimal amenities. Had to comment, the shower amenities send to be good grade stuffs. But that was all that is positive.
The room we had was tiny, odd shape and had a sloppy bed which gave us backache a, and a couch which itches...don't need to elaborate.
Security was good, everybody needed their card key to enter into building and lift. That I give them a thumbs up..
We left the bath towels which we used for three days into the bathtub, indicating housekeeping to change.
But they just fold it and hang put back onto the rack. We could tell it was our used ones, as it was crumple,a bit damp, and my long hair strand could still be found on it.

Expensive, one star hotel. We were misled by all the good reviews. Wrong choice.

6/10

Pleasant

28 Mar 2017

steve

The check in clerk was amazing. He helped use with town info and various requests. The room was dirty,trash in the trash can. The beds were veey hard or lumpy and slopping. Not a bad location also.

Family

6/10

Pleasant

07 Mar 2017

GERY

Good, one thing is living room no clean

Family

10/10

Exceptional

22 Nov 2016

john

Very convenient for all transport and City centre

As we went just for a short break. Very surprised with the quality of our apartment. One of the nicest and largest one bed roomed flats I have stayed in anywhere in my travels which is worldwide. Our TV which caused minor problems was dealt with promptly by the staff. Weather was a bit wet but did not stop us getting out and seeing the sights (with the appreciation of complimentary brollies ) by the staff.

10/10

Exceptional

04 Nov 2016

Mike

Nice and convenient place to stay.

I stayed in this hotel on several occasions this year and always enjoyed my stay. Most recently I appreciated complimentary room upgrade as well as early check-in kindly arranged by very helpful staff. Hotel is located in a quiet and safe area, just a walking distance to EU headquarters. Several nice restaurants nearby. Easy (bus) transport from/ to the airport.

10/10

Exceptional

17 Oct 2016

Vaclav

Will return

Nice place to stay. I am regularly returning to this hotel when traveling to Brussels. Already feel home there.

8/10

Excellent

21 Sep 2016

Verified traveler

Nice place to stay, close to EU institutions

I am comming back regularly, when on business trips to Brussels. I feel home at this place.