Name: Adagio Access Brussels Europe
Address: Rue De L Industrie, 12 0 ., Bruxelles, 1000, BE

10/10

Exceptional

24 Jul 2026

Stephen

Well placed for the Metro, very quiet! The staff were very helpful

10/10

Exceptional

18 Jul 2026

Jeremy

.

Self

10/10

Exceptional

11 Jul 2026

Trudy-Ann

The staff were exceptionally helpful, friendly, and highly knowledgeable about Europe. As an English speaker, I found communication to be clear and effortless. The property is conveniently located, with easy access to major attractions, public transportation, and essential amenities. I highly recommend staying here and would gladly return.

Self

8/10

Excellent

10 Jul 2026

Annie

Location is perfect if you want something outside of the super touristy area. Safe neighborhood. Staff was really helpful, polite, always available. Soundproofing inside the unit was not great, but it didn't bother me that much. Overall, a great accommodation.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Jennifer

Stayed for 4 nights. Air conditioning worked very well during a heat wave. It was very convenient to have the kitchen to make basic meals and reheat grab and go items from grocery store that was just a few blocks away. Location near public transit. Access to the laundry was a plus. Would definitely stay here again if I were to be in Brussels.

Self

8/10

Excellent

21 Jun 2026

VIORICA

It was ok.

Family

8/10

Excellent

10 Jun 2026

Anjiang

good

10/10

Exceptional

06 Jun 2026

Julia

Clean room, great location, nice staff

Family

10/10

Exceptional

05 Jun 2026

SOLSIRE

Clean room staff super helpful

Family

10/10

Exceptional

24 May 2026

Hannes

Centrally located in the European quarter.

Self

2/10

Poor

19 May 2026

Niaz

The room and bathroom were tired. They needed refreshed. There was a crack around the wall corners. The floor was dirty, the bathroom had paint missing on areas and floor dirty. The smell of urine.

Partner

10/10

Exceptional

12 May 2026

Matthew

Free early check in by signing up for the loyalty program

Partner

10/10

Exceptional

29 Apr 2026

Melissa

We had a wonderful stay! There was a coffee shop across the street where we grabbed pastries and coffee for breakfast and a small grocery store nearby which had enough to get us through a long weekend. Convenient short walk to the metro. Room was clean, bed was comfortable, kitchen had everything we needed. Worth noting that there is a limit on hot water which info on this is posted in the elevator, but we completely missed- so the first night we used a lot of hot water for the dishes and I got caught with freezing water mid-shower. The staff on duty was very understanding and helpful for the situation and we had no issue with having enough hot water the rest of the trip.

Partner

8/10

Excellent

26 Apr 2026

Douglas

Clean comfortable room with kitchenette. Bring your own coffee and tea. Bed is a queen instead of standard double (king size). Located in business district so restaurants are closed on the weekends. Close enough to Grand Place. Would stay here again

Partner

10/10

Exceptional

23 Mar 2026

Gary

Good location and price. Easy walking distance to Central Station (15 minutes). Good selection of snacks and drinks in reception at reasonable prices. Would definitely recommend as a base for visiting Brussels, Bruges and Antwerp.

Friends_and_family Family

8/10

Excellent

15 Jan 2026

Florian

Clean rooms and good nespresso machine

Business

10/10

Exceptional

14 Jan 2026

Luke

Room was great. Complementary welcome drinks in the morning was nice. The walk to most of the action was about 20 minutes but it was close to the European History Museum. Overall great property.

Partner

8/10

Excellent

03 Dec 2025

Tom

Bed was comfortable, shower was powerful and the room was warm. Lack of amenities in the room eg. no tea/coffee and the fridge didn't work

Partner

8/10

Excellent

30 Nov 2025

Marilou

This was a great apartment hotel but a bit away from the main center of the city. It has limited restaurants and no shopping. We didn't have breakfast therefore didn't know how to rate it.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Isabelle

Staff good

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

Peter

Great place to stay

Little far from grand place but straightforward walk

Partner

10/10

Exceptional

21 Sep 2025

Pauline

Compact apartment but with bonus balcony with chairs and table outside. Small but functional kitchen with job, microwave, fridge and hob. All the utensils and crockery you would need for your stay
Plenty of hanging space with hangers !! Hairdrier and tv all good
Very clean bathroom with fabulous shower/bath with shower gel and hand soap
Ironing and washing facilities downstairs open 24/7 if required
You can also have bfst (which we don't opt for) and there is a small selection of foods to buy in reception
Whole Reception team we met were fabulous and helpful.
We caught the Flibco bus from the airport (Charleroi), landed at Gate Midi and then taxi is 10 mins (€15) or 3 stops on the blue line metro to Troon and then it's literally round the corner (€2.90 pp)
It's about 20 min walk down hill to Grand Place. So much to see on the way, through a lovely park with beer/wine garden within. Close to the parliament building so you can 2 PCs of the Berlin Wall as well as the building. Would highly recommend to stay here for anyone.
Very quiet location with Carrefour round the corner and a very nice Thai near by

Leisure Partner

8/10

Excellent

21 Sep 2025

Stephen

I’m welcoming staff. Great little set up in the lobby area with a filtered water machine, free to use and even has sparkling water.

Room was a good size. However the sink in the kitchen was small, had a double hob and a microwave, not an oven.

Great stay in a nice area. Thank you

Leisure Partner

10/10

Exceptional

03 Sep 2025

Robin

Good location, but not in center of old town. Good breakfast, fridge, microwave, cooktop, towel warmer. Everything you need, but not fancy.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Michael

Love the Aparthotel Adagio Access properties. Pretty good value all over and comfortable. Great location for access to everything iincluding railway station

Leisure Friends

10/10

Exceptional

20 Jun 2025

lucie

Très propre et bien situé

Leisure Friends

10/10

Exceptional

18 Jun 2025

Kerry

Near a metro and bus stop and it is in a quiet neighborhood.

Leisure

2/10

Poor

03 Jun 2025

pratik

There was no warm water in the room after 5 mins for subsequent person to get bath.

Business

10/10

Exceptional

27 Apr 2025

Claire

Clean and practical appartment, but lack of dining option at night in this area.

Leisure Family

8/10

Excellent

06 Apr 2025

Lewis

Comfortable and basic

Friends_and_family Family

10/10

Exceptional

30 Mar 2025

stacey

This hotel was perfectly located in the heart of Brussels, just steps from the large city park. The breakfast was lovely, and the coffee was a great way to start the day. The staff was friendly and accommodating, making the stay even more enjoyable. The only challenge was the room size; when the trundle bed was pulled out, it blocked access to the bathroom. Although there was space in the kitchen/dining room, the bedroom itself was hard to navigate. Aside from that, it was a wonderful experience, and I would definitely stay here again!

6/10

Pleasant

26 Mar 2025

Ana

The room was really basic and sad, not very cozy. Unfortunatly sound isolation is not great as I could hear doors banging and people running in the corridors. The location is great, and the reception floor looks nice and modern.

Leisure Self

10/10

Exceptional

21 Mar 2025

Carol

.

Business Self

10/10

Exceptional

27 Feb 2025

ERICK

NICE ROOMS, BREKFAST OK, RUN OUT OF BREKFAST VERY FAST, HAVE TO WAIT TO FULL THE BREKFAST BAR.

Leisure Family

10/10

Exceptional

27 Feb 2025

Jesus A

Good location, good service, and good price

Leisure Partner

10/10

Exceptional

04 Jan 2025

Britney

Would Return

The hotel is in a great location to get to any of the sights within a 20m walk. Super convenient, clean and packed with the needed amenities. Staff was nice and helpful.

Self

8/10

Excellent

27 Dec 2024

Susan

quiet area

Leisure Family

10/10

Exceptional

15 Nov 2024

Thomas

Nice apartment. Great value. Short walk to the city through the Royal Park. Area seemed quiet. Staff were very helpful with check in and leaving bags for the day post-check out. Overall, great stay.

Leisure Partner

10/10

Exceptional

31 Oct 2024

Alfredo

Great place, great size room, it felt like an studio.. within 10 minutes from main plaza

Leisure Partner

8/10

Excellent

15 Sep 2024

Sandra Paola Tancayllo

Friendly staff and a comfortable stay. Good location for parliament visits, with metro station and a nice park nearby. Walking distance to main city centre.

Leisure Partner

10/10

Exceptional

08 Aug 2024

Adrian

Staff were incredibly polite and helpful. They really went out of their way to assist me. The room was very well equipped and quiet. Not fancy but comfortable. Some good restaurants within walking distance towards the European Parliament building.

Business Self

10/10

Exceptional

15 Jul 2024

Graham

Check out at 11:00 instead of 10:00 is helpful.

Business_and_leisure Partner

6/10

Pleasant

23 Jun 2024

Verified traveler

housekeeping - after 8 days

Housekeeping is done only for stays longer than 8 days. This includes the waste bin of the kitchenette. Before one has to pay extra. Large towels have to be picked up at reception.
Considering that the price was about 200 Euro per night, that is not what I expected, good that my stay was not that long....

6/10

Pleasant

23 Jun 2024

Verified traveler

Not very welcoming

I was assigned a basement room. There was a huge burn mark on the rug in my room. The shower ran out of hot water half way through.

10/10

Exceptional

17 Jun 2024

Joaneath

The hotel is just fine and the breakfast is excellent. But…Almost all eating places in the area are not open for dinner. They cater to lunch crowd. But there is a sushi place on Luxembourg that is very good which is open.

Business Self

2/10

Poor

16 Jun 2024

Jingning

It was one of the worst staying experiences I had. I have traveled worldwide and never experienced a \"hot water limit\", even in developing countries.

I was taking a 15-minute shower in my hotel room after an 8h flight, and suddenly, the water turned cold. I had soap and shampoo all over me and called the front desk. They told me I most likely have exceeded the \"hot water limit\" my room had, and will not get hot water until at least an hour later and there is nothing that she could do. I almost wanted to scream -- what am I supposed to do with all the soap and shampoo all over me???

I kept trying, and trying, and the hot water never came back in the next 10 min. I had to be creative: I used a kettle to boil hot water and used a cup to rinse off the soap on me.

Needless to say, it was absolutely the worst experience one could have after a long flight. Still can't believe this could happen in Brussels, at a hotel I paid $200 /night for.

Business_and_leisure Self

10/10

Exceptional

03 Apr 2024

Rafael

Staff was very helpful. Property had all that you need for a pleasant stay.

Leisure Family

10/10

Exceptional

09 Mar 2024

Faaea

Great place to stay! We had a spacious room with a small kitchen & clean bathroom and it was a good location, only 15-20min walk to the main city centre. The staff were super friendly and I loved that there was a 24hr mini market available downstairs in case you were hungry! It was International Women's Day when we stayed here and they had a lovely setup with snacks & a chocolate fountain for all the guests to enjoy! I would gladly stay here again 😊

Leisure Partner

8/10

Excellent

28 Jan 2024

Verified traveler

Great aparthotel

It was a great experience for my 3 friends and I. The only thing is there’s not enough hot water and so I had to take a cold shower after a long day of traveling. That wasn’t fun. I also understand why they do it, but thermostat can’t go higher than 22 degree Celsius so coming from a cold shower, it was a bit uncomfortable for a few hours until I was further into sleep. Otherwise, it’s a good place. It has free filtered water (which is a plus if you don’t want to keep buying it out), near to the park and Grand Place, close to public transport and staff was friendly.

8/10

Excellent

03 Jan 2024

Francesca

Rooms are fab and such a good price! Great location to the centre and walkable to most central places. My only con would be the room could do with a paint job and maybe the towels could be updated, but that’s me clutching at straws! Staff were great and very helpful.

Leisure Friends

10/10

Exceptional

26 Dec 2023

Merri

Great place to stay - walkable to public transportation, laundry facility on site, nice breakfast and great staff

Leisure Family

10/10

Exceptional

09 May 2023

Karla

Perfect

10/10

Exceptional

05 Feb 2023

Caroline

I really enjoyed my stay at Apparthotel Access in Brussels! The staff is friendly and helpful! The room was clean, comfortable and have everything I needed for cooking. It is located near the Royal Palace, a supermarket, transportation (bus and metro) and restaurants. I highly recommend it! Thanks!! :-)

Business Self

6/10

Pleasant

13 Nov 2022

Verified traveler

Dated property. Room was in need of a good deep cleaning. Dirty floors. Trash was left in room. Shower did not drain properly and was not gixed after request. Mattress was terrible and sheets didn't fit enough to cover pad on top of mattress.

8/10

Excellent

20 Sep 2022

Natalia

We had a good time there. We used lime scooters most of the time. The staff was very nice and welcoming!

Leisure Partner

4/10

Poor

11 Sep 2022

Steve

Tiny room that's seen better days

I paid 100eurod for a Saturday night so I should not of expected too much

Self

10/10

Exceptional

08 Sep 2022

Luisa

The place was comfortable, delicious breakfast, they had a little \"library\" where you could borrow things to decorate your room or every day things, like games, books, weights, etc. The staff was incredibly helpful and friendly.

Leisure Self

2/10

Poor

25 Jun 2022

Alejo

Shabby hotel, terrible value - steer clear

I stayed at the Aparthotel Adagio Access Brussels Europe between June 19 and 25, 2022 (6 nights in a studio room). It is one of SHABBIEST hotels I have stayed in at that price range (approx €140 per night), and I've stayed at plenty of hotels in my life so far.
The positive: the staff offerred a room change at check-in when I expressed my disappointment at the room I was given. I ended up seeing 3 rooms, and they were all in a similarly dismal state. They tried.
The negatives:
1) condition of the rooms: dirty and chipped walls. Urgent need of a paint job;
2) Small rooms and washrooms, with very little natural light;
3) the two hand towels in the washroom were stained. All the rowels were small and threadbare
4) no amenities in the washroom (eg: no tissues), aside from squeeze soap bottles that ran out of soap. Only two rolls of toiltpet paper for the whole week;
4) the carpet did not look or smell very fresh. Needs replacing.
5) no cleaning service or even trash removal for the six days I was there, \"because it's an apart-hotel\" - you're supposed to bring down your own trash-;
6) construction going on in the entire block the hotel is on - one demolition project, and new building works - lots of noise in the rooms, front and back.
7) charmless rooms, cheaply furnished.

The hotel's approach seems to be to squeeze as much as they can from customers and offer as little as possible.

Advice: avoid at all costs. Previous reviews are mostly pre-pandemic and outdated.

Business

10/10

Exceptional

14 May 2022

Paola

The Hotel looks very good and clean. The staff was always friendly and competent. And the room was also very clean, well distributed with the accessories need it to have a confortable stay. I would definitely recommend this hotel.

Leisure Friends

10/10

Exceptional

14 Mar 2022

Josipa

Superb

Perfect place. Location was very good, extremely spacious room, very clean and very good for the price

Friends_and_family Friends

8/10

Excellent

05 Mar 2022

Michal

Functional hotel in Brussels; European quarter

Chose the hotel due to its location during a business visit to the Brussels' European Quarter. The hotel room was simple but functional. Nothing was exceptional, but everything worked. Wifi was fast enough for video calls on VPN; there was enough electric outlets. The room showed quite some signs of wear and tear (incl walls and the bathroom). Water in the shower was lukewarm at best.

My only complaint is about how lax the staff was with regard to the COVID regulations. Despite abundance of hand gel and lots of posters, the staff caught two guests without valid covid certificates only when they were leaving (witnessed the whole situation). Did not fill me with lots of trust.

Business

8/10

Excellent

31 Jul 2021

Verified traveler

Emplacement parfait, au centre de Bruxelles, calme malgré tout et petit déjeuner parfait. Personnel très sympathique. Nous avons passé un séjour très agréable et avons pu découvrir Bruxelles et autres villes au alentour sans problème. A 10 minutes à pied de la gare centrale.

Leisure Family

10/10

Exceptional

13 Jul 2021

Verified traveler

Reasonably-Priced Accomodation in the Center

Aparthotel Adagio provided a reasonably-priced accomodation in the center of Brussels. It was as advertised: a clean, comfortable, and spacious apartment with an excellent location. Check-in (1 hour early) and check-out were efficient.

Partner

10/10

Exceptional

10 Feb 2020

Verified traveler

The kitchenette is brilliant. The location is out of the main tourist area and very quiet.

Leisure Partner

10/10

Exceptional

31 Jan 2020

Jerzy

I like service in reception desk; polite,fast and giving full information

Business Self

10/10

Exceptional

08 Jan 2020

Verified traveler

Excellent little apartment in nice building. Very friendly staff and in a nice area. Room was clean and had all amenities we needed. Central location within walking distance of most sights.

Leisure Partner

10/10

Exceptional

26 Dec 2019

Neil

Great place- we will go back again

Great location, very close to the Express bus to the airport, subway and other buses. The staff were extremely accommodating and helpful!

Friends_and_family Family

8/10

Excellent

17 Dec 2019

Verified traveler

Great Place! Friendly Staff!

Everything was awesome at this place! The kitchenette in the room was very useful. The only drawback is the fact that hotels.com shows a bathtub while we only got a shower. After inquiring about it, hotel staff said hotels.com have the wrong description for the room we booked.

Partner

8/10

Excellent

09 Dec 2019

CAMELIA

Very good accommodation

The hotel is very close to the center, the metro and the friendly staff who provide the requested information.

Friends_and_family Family

8/10

Excellent

27 Oct 2019

Audrey

The staff is very friendly and helpful. We enjoy the stay there. I would recommend this hotel overall but it's a bit of a walk to the tourist attractions.

Friends_and_family Family

6/10

Pleasant

13 Oct 2019

Soheil

In general is good but could be better

Partner

10/10

Exceptional

05 Oct 2019

Verified traveler

Great location, the guy at the front desk was so helpful with airport shuttle .

Friends_and_family Friends

10/10

Exceptional

19 Sep 2019

Verified traveler

Great location for my needs. Room, service and food all good value.

Business Self

8/10

Excellent

17 Sep 2019

Verified traveler

Great place to stay for a few days. Good location near a metro stop but out of the main tourist centre so quiet at night. Staff is excellent and helpful. Basic room is a good size, is clean and stocked with basic kitchen necessities.

Leisure Self

8/10

Excellent

07 Aug 2019

Michael

Excellent stay in great location, booked studio and would go for 1 bed next time to get more space and maybe some natural light.
Room equipped for all your needs.

Partner

10/10

Exceptional

06 Aug 2019

Verified traveler

It was very nice. The staff was amazing and very helpful.

Leisure Self

10/10

Exceptional

24 Jul 2019

Verified traveler

Economic hotel but with great amenities. Staff very friendly and room quite comfortable.

Leisure Partner

10/10

Exceptional

19 Jun 2019

kristina

I would stay again

Was great for a business trip. Room was comfortable and the staff were all very friendly and helpful.

8/10

Excellent

20 May 2019

Emir

It was good.

8/10

Excellent

25 Apr 2019

Verified traveler

Two minute walk to the metro Trone station. 20 minute walk to Brussels central. Crockeries and utensils in the kitchenette are in good condition. Space in kitchenette is limited but no issues making simple meal of eggs, boiling soup and heating up pastries. Welcome drink every afternoon was a nice touch. All restaurants nearby are closed in the evening and weekends. But you can buy fast food like pizza and wraps at the lobby. For light sleepers, do note that the ambulance or police siren could be heard even on level 6. But, it was not an issue for us. A big THANK YOU to Morgane who is so friendly and warm in her greetings everytime she saw us.

Leisure Family

10/10

Exceptional

18 Apr 2019

Terrence

Brussels

Great stay. The staff was wonderful.

Partner

8/10

Excellent

02 Mar 2019

Matjaz

Perfect if you have meetings in the neighborhood

Hotel has everything you need, it is clean, on a quiet street. Kitchen is fully equipped. It is very convenient if you have business meetings in the area. People are very friendly.

8/10

Excellent

05 Nov 2018

Kim

Cute little room with everything you need. Close to Grand Place and other tourist spots. Staff were very helpful and friendly. Would stay again.

10/10

Exceptional

30 Aug 2018

Terry

Positive review

This little hotel is in a very good location between the EU headquarters and city center. Rooms are very clean and quiet, and it’s great having a full kitchen in each unit. Breakfasts are amazing and staff are friendly and helpful. It’s a good value and I would definitely stay there again while in Brussels!

10/10

Exceptional

30 Aug 2018

Lauren

Very close to everything like the grand place was just 15 mins walk away. Great facilities in the room like the kitchen. Very comfy and nice and will stay here again!

Partner

10/10

Exceptional

25 Aug 2018

Verified traveler

Perfect location

I am senior solo traveler who stayed 4 days. The hotel staff is accomodating, kind and helpful. My room included kitchenet, so I was able to prepare basic meal. There was a variety of food at the breakfast buffet and you will not be left hungry. The hotel is 15 min walking distance from Grand Place and a few minutes away from Trône Metro station. I had to pay the additional hotel tax upon my checkin. Excellent wifi connection in the room. Overall I had a great stay and would stay again.

10/10

Exceptional

03 Aug 2018

Brian

Great hotel in a great spot

Great hotel. Friendly, helpful staff. Good location within walking distance of The Grand Place, Brussels Park and many other Brussels attractions.
Our room was not huge, but had a small kitchenette and table, nice bathroom and the bed was comfy. Just what we needed.
Has a/c and an elevator which some places don’t offer.

Partner

8/10

Excellent

21 Jul 2018

Verified traveler

Good location but carpet and shower not as clean as it should be but very friendly staff. Very convenient to have a small market to purchase things like water, snacks, etc.

10/10

Exceptional

20 Jul 2018

Verified traveler

Good value hotel for business trips ............................................................

8/10

Excellent

26 Jun 2018

Verified traveler

Great hotel in great location

The location was perfect for walking to all the sights in Brussels. The hotel was clean and efficient. Not glamorous but has everything you need and is clean. Fantastic staff who gave great recommendations for near by places to eat and drink.
Would return

10/10

Exceptional

13 Apr 2018

ESTEBAN

Perfect for families, it's not far from main attractions, staff is really friendly and helpful

Family

8/10

Excellent

02 Apr 2018

Verified traveler

Visit to Brussels

Good location and good staff. Basic on services. The bed linen was stained.

4/10

Poor

26 Mar 2018

Pat

Okay hotel

My and my husband's experience here differs greatly from two other people I was traveling with. My room was on ground level, and there was a weird odor outside the window. The heating towel rack in my room was broken. The telephone was also broken, but staff fixed this problem. The bathroom tiles had grime. Overall, I found the room itself a bit dirty and not worth rebooking. However, the kitchen and dining areas were nice, and the location isn't so bad if you don't mind a 15-minute walk to the center.

8/10

Excellent

15 Mar 2018

Verified traveler

A comfortable stay in a good location close to the centre of business

10/10

Exceptional

24 Jan 2018

MIRKO

A very nice and comfy apartment

Very nice and comfy apartment. Also very quiet and very good location, only few minutes walk from Trone Metro station. Brussels town centre only 15 minutes walk away. You have a 24/7 reception service. Wifi woks very well.

10/10

Exceptional

20 Dec 2017

Jeremy

Close to sights, but be aware there is no parking outside hotel Mon to Fri 9-6.

Family

4/10

Poor

04 Nov 2017

Liz

Just okay

Was allotted two towels for a full week for two people. Had to pay 5 Euros to be given two new clean towels. Asked for housekeeping twice, never showed up to clean. The shower drain was clogged and the water would raise to over your ankles. Hotel never fixed the issue.

8/10

Excellent

03 Nov 2017

Rose

Not that central but very functional

The hotel is a bit off the city centre but is in fact only 15 mins walk. It is clean and comfortable, quiet and great value for money

8/10

Excellent

11 Sep 2017

Marina

Good stay

I had a nice stay, thanks

10/10

Exceptional

16 Jul 2017

Johan

Nice hotel with everything you need

The hotel's location was perfect. Close to all the major landmarks and close to all amenities for a very pleasant and enjoyable stay. The staff was very helpful. All in all a great stay.