Name: NH Brussels EU Berlaymont
Address: Boulevard Charlemagne - Karel De Grotelaan, 11-19, Brussels, 1000, BE

10/10

Exceptional

05 Jun 2026

Stuart

Nice and clean hotel. Rooms were really nice and had nice coffee making facilities. The food on site was okay but the breakfast was very expensive at €22.50 per day.

There did not appear to be any recreational facilities, i.e. no pool or gym, but I may have missed these so it may be worth checking before you book.

If you are travelling for business there are very good meeting facilities with provision for coffees and pastries within the meeting room, there is also a restaurant on site for lunch and evening meals.

Overall it was a pleasant experience and I would stay here again.

Self

6/10

Pleasant

02 Jun 2026

David

Air conditioning:no, Restaurant:no, coffee/tea bar:no, Price of a single room: far too expensive (140 euros per night). Breakfast: excellent, early arrival charge:49 euros!!!!! Location: central and walkable, no evening bar/cocktail bar: no. Having stayed in this hotel before, it seems that a number of services and amenities are no longer offered, despite of amount being charged for a single bedroom.

Self

10/10

Exceptional

30 May 2026

Stuart

The hotel is very nice and clean with very helpful staff. There is a restaurant on site which serves breakfast, lunch, and evening food. The cost of the breakfast is very high though at €22.50 so I only had this once as it is standard buffet style breakfast.

There does not appear to be a pool or gym on site but as I was on business I did not miss either of these.

The hotel is in a great location if you are here for business or to visit the European Parliament / commission buildings, however if you wish to go shopping it is a fair walk, or a metro trip to reach the shopping sector of the city.

Overall a good hotel

8/10

Excellent

21 May 2026

Hong

Nice location

Friends_and_family Family

8/10

Excellent

14 May 2026

Caroline

Staff was nice and helpful. Great location. Rooms could use some renovation and cleaning could be a bit more thorough. Overall, a good place to for a quick stay.

Partner

8/10

Excellent

05 May 2026

Haroon

Was nice

Self

10/10

Exceptional

07 Apr 2026

Georginah

Clean and great breakfast

10/10

Exceptional

23 Mar 2026

Jack

Hotel and room well equipped and very clean. Friendly staff and the room was cleaned every day

Self

10/10

Exceptional

24 Jan 2026

Vu Phuong

The room is truly nice and the staffs are very friendly. We really love them! Hope to have the chance to come back in the future :3.

Business

10/10

Exceptional

27 Dec 2025

Afrouz

My stay at Hotel NH Brussels EU Berlaymont was truly lovely. On my arrival, I was kindly upgraded, and on Christmas Day I was surprised with thoughtful gifts in my room, which was such a nice touch.

The room was clean, comfortable, and very well maintained. The staff were incredibly kind, helpful, and welcoming throughout my stay.

Leaving tomorrow feels hard after such a wonderful time in both the city and the hotel. I would happily stay here again.

6/10

Pleasant

15 Dec 2025

Samuel

There was a leak in our room. Other than that it was fine but pretty inconvenient

8/10

Excellent

06 Dec 2025

Joe

Excellent breakfast, but note no irons available in room and only available on request.

Business

8/10

Excellent

01 Dec 2025

Sandra

Room spotless sevice e cellent staff very helpful

8/10

Excellent

19 Oct 2025

Vanessa

Average, a little old

Business

10/10

Exceptional

23 Sep 2025

David

Covenant in the EU quarter

Easy to get to by public transportation. Particularly good option when the EU/EC is not is session. Lots of neighborhood restaurants and bars. Hotel is in good condition, good multilingual staff and great breakfast.

Business

10/10

Exceptional

22 Sep 2025

CHENG

Perfect

6/10

Pleasant

05 Jul 2025

Peter

Nice

10/10

Exceptional

10 Jun 2025

Jonny

Great Brussels trip

Great stay in Brussels to watch the football, convenient location just outside the centre but easy to get about with the Metro only around the corner,

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Naveen

Second visit to this hotel, previous room at the front of the building with views overlooking the various landmarks of Brussels, a quiet room with a nice view. This time I stayed in the garden area which was at the rear of the hotel, also quiet and overlooking the gardens with calming sounds of birds etc. both nice options. Used the gym and enjoyed excellent breakfast options, fresh fruit, pastries, hot cooked options and a new breakfast menu on each table to select from, a nice improvement which included a Belgian waffle. Breakfast again was excellent. The location is ideal for short stays with a metro nearby to visit other parts of Brussels and easy 8 stops from midi station. This hotel area is quiet and very convenient for working at the EU HQ. It is easy enough to get to the other areas if needed by transport. A nice option for short stays in Brussels. Thanks again to the team

Leisure

10/10

Exceptional

12 Apr 2025

Francisco

Nice Hotel, centrally located. Would be nice if front desk would assist their customers in giving change for large bills.

10/10

Exceptional

09 Apr 2025

Barbara

Hotel room was comfortable & front desk staff were very helpful

Leisure Friends

10/10

Exceptional

20 Mar 2025

Naveen

This is 2 mins away from the European Commission building so is ideal quite accessible to other parts of the city. A 5 minute walk to the nearest metro which is 20 minutes from the main Brussels midi station. Staff were helpful and polite, breakfast was a good mix of hot and cold, continental and cooked. Plenty of fruit, tea, coffee and juices to choose from. Convenience to other parts of the city the area of the hotel is quiet at night but still has some nice restaurants nearby and pubs to watch sports that don’t disturb the calmness of the area. Overall a very pleasant and comfortable stay in the European area. I would be happy to recommend and choose this hotel again.

Business_and_leisure Partner

8/10

Excellent

17 Mar 2025

Aimee

All good only that wifi was very bad… the rest was super great

Business_and_leisure Self

8/10

Excellent

28 Jan 2025

Elizabeth

It was a good standard hotel, felt a bit impersonal and there were items that I would normally expect for that price range.. bathrobe, slippers, shower cap etc.. so felt a little cut price..

Leisure Self

10/10

Exceptional

06 Oct 2024

Platon

Great for a weekend outing to Brussels

8/10

Excellent

03 Jul 2024

Roberto

Good location

Good location and breakfast,. The room was dark

Business

10/10

Exceptional

31 May 2024

Jean-Yves

Chic confort

Hôtel d’affaires avec toutes les commodités. Très tranquille. Bon service aux chambres. Le ménage était bien fait.

Partner

8/10

Excellent

07 Mar 2024

Christopher

Clean modern rooms, nice breakfast, good range of facilities and friendly staff.

Leisure Friends

8/10

Excellent

05 Mar 2024

Ross

My room was on the main road and quite noisy, Carpet and fittings looking a bit tired.
Good Breakfast and lovely efficient waiters.

Leisure Friends

10/10

Exceptional

16 Dec 2023

Srinivas

Convenient location, all the standard benefits of a chain hotel. The breakfast was excellent with lot of vegetarian options. The rooms are spacious and clean. The staff responded promptly to requests. There are plenty of food options within 2/5 min. Of walking distance. Well connected transport wise.

Leisure Family

8/10

Excellent

27 Nov 2023

Katja

This was a good hotel - it had all the amenities needed, including fridge, bathtub and a complimentary coffee machine. The location was great - right next to transportation and lots of dining options. Would recommend.

Friends

8/10

Excellent

28 Oct 2023

Viktor

Location

10/10

Exceptional

16 Oct 2023

Andrew

Location was great, 5 min to Schuman Metro/Train station or express bus to the airport. Rooms were a lacking in lighting, even with the shades fully open the desk area was a bit dark so would be nicer with more lighting.

Little cafe at the front had all you need for a quick breakfast.

Business

8/10

Excellent

04 Oct 2023

Assia

Central, right next to EU buildings, yet the old part of the hotel did not have workign internet and the eoom was dirty! After complaining twice at the reception, I got a free upgrade in the new part, where the internet worked. While I appreciate it, it should not have been that hard.

Business Self

10/10

Exceptional

24 Sep 2023

Meghan

My boyfriend and i have been travelling around europe and this is undoubtedly the beat hotel we've stayed in so far. The staff was very friendly and the room was stunning. Only thing is that its not super close to central brussels but that gave us an excuse to rent the electric scooters (you also can definitely walk too, it just takes a little longer)

Leisure Partner

10/10

Exceptional

01 Sep 2023

Geniene

i would definitely stay there again

reception was friendly and helpful, its nice to see friendly faces . Bedroom are nice and comfy. transport link are great

Friends_and_family Family

8/10

Excellent

26 Aug 2023

Michal

Dated but comfortable

Excellent location just behind the European Commission, near all public transport. The hotel has seen its best days, it is comfortable but very dates. There was some unexplainable humming sound in my room which kept waking me up. Strangers’ hair found in the bathroom. The staff, however, couldn’t be more friendly. The breakfast is worth it.

Business

10/10

Exceptional

19 Aug 2023

Winston

NH Brussels EU Berlaymont

The front desk person, Naila, was always ready to help.

Self

8/10

Excellent

07 Jul 2023

Laurence

The room was great and well equipped. It was a bit of a walk from the front desk to the elevator to the rooms involving some stairs.

But the location was convenient for metro and buses and not too far from the centre.

Business Self

8/10

Excellent

28 Mar 2023

Susan

Hotel is nice and in a convenient location for us. However we stayed 2 nights in a room at the front of the hotel and there were 2 separate noise problems:
1. On Saturday night the shouting/music from the Kitty OShea bar was really loud until after 4am (even with our window closed).
2. On Monday morning nearby construction work started at 7am (crashing/drilling/shouting/unloading etc).

We reported this to the receptionist but unfortunately the only response was a Gallic shrug.

Leisure Family

8/10

Excellent

04 Jan 2023

Alina

Little cold in the room, far from city center but close to the metro, very good breakfast, nice staff.

Leisure Friends

10/10

Exceptional

04 Jan 2023

Heather

Hotel was clean & staff were helpful
City was accessible via metro for cheap as quite far out
We were not informed of the bar being closed prior to arrival or during check in

Leisure Partner

10/10

Exceptional

30 Dec 2022

David

Located beside the Berlaymont building/ European Commission and near all other EU buildings, Tram and bus stations are a 3-4 min walk and will easily take you into the old city center (3-4 stops by tram) or anywhere else around. Great for a business trip in the area. Hotel has excellent conference facilities and a good gym. Our room appeared to have been modernized recently enough and was cleaned well both days we were there. Water bottle provided each day, mini-fridge, coffee machine, tea kettle, and suit press in room. Umbrella provided by staff if you forget it on a rainy day. Water and candies available at the welcome desk. Staff is very helpful and nice. When we were there, we heard various staff members speaking English, French, Dutch, German and Spanish to us and other costumers, which was helpful. Breakfast spread was impressive and opened between 6:30 and 10:30 a.m., but they appeared to stay open until 11 am for the late risers. If you get hungry in the middle of the night, there is a snack fridge with drinks, cold sandwiches, chips, etc. that you can charge to your room. Remember that you will have to pay a city tax in addition to your hotel costs on Expedia. For two nights, ours was only eight euros.

Leisure Partner

10/10

Exceptional

20 Nov 2022

Linda

Great staff

Business Family

8/10

Excellent

04 Nov 2022

Csaba

Very convenient Hotel for all EU related activities, great Breakfast Buffet

Business Partner

10/10

Exceptional

16 Oct 2022

Saúl

Te permite viajar por la ciudad por la ubicación del Metro

Leisure Family

10/10

Exceptional

10 Oct 2022

Elham

Very good

8/10

Excellent

25 Sep 2022

Helena

Fabulous breakfast in the most pleasant atmosphere of an urban garden.

Business_and_leisure

10/10

Exceptional

25 Aug 2022

Laura

Esta muy bien ubicado, y la relación precio calidad es genial.
El personal muy amable y las instalaciones en muy buen estado.

Recomendado

Leisure Partner

10/10

Exceptional

22 Jul 2022

silviu

Staff was friendly, good location, good sized rooms, modern ammenities

Business

6/10

Pleasant

22 Apr 2022

Naomi

The front desk staff in not helpful in providing information about the are around the hotel. The air conditioning only works in 1/2 of the building. Guests should be advised of this when checking in. The hotel should consider replacing the carpets in the rooms with a more hygienic surface, such as vinyl tile.

Leisure Self

8/10

Excellent

10 Apr 2022

Linda

Great location and very comfortable

Business Self

10/10

Exceptional

31 Mar 2022

rose

The staff is very friendly and helpful.The place is clean and quiet.

Leisure Family

4/10

Poor

12 Mar 2022

Derek

Once a very good hotel now very badly run

No hot water on either day, so I could not have a shower on arrival or before departure. Loud noise from other guests during the night woke me at 2/3am. I was departing at 7am - as I entered the lift I saw that someone had thrown up in the lift.

When I complained to the manger at the reception desk about no hot water and the filthy state of the lift, he just shrugged and said housekeeping would clean the lift later.

Awful management. I stayed in this hotel many times before it changed brand and management, if this is an example of how NH approaches customer service, then I will not be back.

Business

10/10

Exceptional

28 Feb 2022

Corinna

Nice place

We only stay for a day but was perfect.
Nice and big enough room and very nice service

Partner

4/10

Poor

22 Feb 2022

William

I dont usually leave reviews but felt i should.

Airconditioning in room did little to nothing, Bed was rather uncomfortable. Bathroom was just generally grotty. Breakfast was very good however.

Business Self

8/10

Excellent

21 Feb 2022

David

Modern, Comfortable, next to EU

Short trip to Brussels form Frankfurt, modern, nice hotel in center of EU district. East to get to by Train, Metro and airport bus. Hotel rooms are in good condition, with coffee maker, minifridge. Excellent breakfast and friendly staff. Bars and restaurants close by but not open on weekends due to big lunch crowed. Have stayed here in the past, certainly will again. Best rates when EU/EC is not in session.

Business

10/10

Exceptional

05 Dec 2021

Francois

Very good hotel

Very good, quiet hotel with a very convenient location within the European district

Business

10/10

Exceptional

19 Nov 2021

Verified traveler

excellent stay,

Business

10/10

Exceptional

13 Nov 2021

Linda

Just as expected

Business

8/10

Excellent

27 Oct 2021

Verified traveler

Ok hotel with great location

Pros: large rooms with an ok view. Great location!

Cons: the gym was closed. The toilet kept running, which was a bit annoying.

The rooms look a bit old, but they're well maintained.
The service was just ok, when compared my experience at other NH hotels.

Self

6/10

Pleasant

02 Oct 2021

Michalis

4 nights in Brussels

Room was clean, bed was comfortable and room maides were very good. No comunal areas to use, only the bfast restaurant. Wifi in the room was terible, bearly working. So I will say the hotel, is a very good 3 star hotel, and a very basic 4 star. Perfect location for people visiting the EU institutions.

Partner

4/10

Poor

22 Sep 2021

BHAVNA

AC doesn’t work. Rooms are dark and don’t have proper ventilation. Bathroom fixtures are poor quality.

On the positives, staff is friendly and the breakfast was good.

Business_and_leisure Partner

10/10

Exceptional

11 Sep 2021

DONG YOUL

Location

Great location in Brussels

Friends_and_family Family

8/10

Excellent

29 Sep 2020

ZICO

This is not my first time ,I used to stay in the same hotel NH Berlaymont, i really likr

Friends_and_family Family

2/10

Poor

06 Jul 2020

Verified traveler

We had the worst experience ever the night we get to the hotel and we saw a big sign in the front door saying that it’s closed that all Reservation were transferred to another hotel and I was wondering why nobody called us and let us know about this issue so we went to that other hotel when we get there we spend some time because the person at the desk said he didn’t have our reservation and they refuse to give us a room Because it didn’t have our reservation finally we get a room after calling the other hotel at 4 o’clock morning Beside the hotel was great Lucky I have my reservation number dating for that night

Leisure Partner

10/10

Exceptional

04 Mar 2020

Verified traveler

Close to where I needed to be, comfortable hotel, quiet area.

Business Self

4/10

Poor

27 Feb 2020

Levan

Overall good hotel, however I was really disappointed by finding a bug (silverfish) in my towel.

Business

8/10

Excellent

12 Jan 2020

Angelo

Very good position. Hotel was also good in general, except for my room, which had a very strong smell of sewer coming from the bathroom.

Business

10/10

Exceptional

10 Jan 2020

Verified traveler

Good location, useful for conferences etc, clean, tidy and comfortable.

Business Self

10/10

Exceptional

08 Dec 2019

MARIA CRISTINA

A hotel highly recommended

Excellent

Business

10/10

Exceptional

01 Dec 2019

Bilel

Hotel très propre et proche de toute zone dand un rayon de 6 km

Business_and_leisure Friends

10/10

Exceptional

26 Nov 2019

Carol

Excellent for EU business

This hotel is ideal for business meetings near the EU headquarters.
The staff and well-informed and helpful. The rooms are comfortable.

Business

2/10

Poor

17 Nov 2019

Angelina

Disappointed

Asked if I could upgrade to a balcony room as it was unseasonably hot took 3 members of staff and a long time to be told they couldn’t find the price I had paid as it was done on this site they could only suggest that we paid again for the price of the other room €120 sure it’s a simple matter ie standard room is X balcony room is Y just charge the difference???? Decided life was too short and took original room which hadn’t be vacuumed under the bed for weeks 2 coat hangers on a rail for 2 people would never return here always in Brussels and there are much better places to stay for less

Business

8/10

Excellent

24 Oct 2019

Verified traveler

The soap dispensers need some kind of instructions on the side. They might need more elevators.

Business_and_leisure Self

8/10

Excellent

23 Oct 2019

Thomas

Overnight in the EU area

Globally a good experience, I was a bit surprised that no bacon or porc sausages were available at breakfast. I know that it is not an acceptable dish in some religions, but why must we change our traditions?

8/10

Excellent

03 Oct 2019

Margaret

Convenient location

The best thing about the hotel was the convenient location for a business traveller. 5 minute walk to Schuman Train stations gets you to the airport in 15 minutes, or Schuman Metro station to city center in 10 minutes. Many restaurants and parks nearby.

Rooms were large and comfortable. Fridge, large safe, in-room tea/coffee. As with most European hotels, only shampoo is provided, no conditioner, so bring your own. The room was a little dark and could use more lighting, especially in or near the closet which was completely dark. Garden-facing room was very quiet with peaceful views into the trees.

Front desk staff were very friendly and helpful.

Business

10/10

Exceptional

21 Sep 2019

Amanda

We showed up 4 hours prior to check in to drop off our baggage, but the reception told us we could have a room right away! They were so great and upon check out they offered us coffee even though it was 5am and the restaurant wasn’t open yet. They were so accommodating and the location is so central and rooms were so clean! Will definitely book again and recommend!

Leisure Partner

10/10

Exceptional

20 Sep 2019

Verified traveler

I really enjoyed my stay at this hotel. Last minute booking during a business trip. Found the room rates to be very fair and the stay exceeded my expectations. Room was very clean, bedding good. Great proximity to public transport and easy by taxi. Right around the corner from the EU commission and Schumann Metro stop. Would return.

Business

8/10

Excellent

18 Sep 2019

Sonia

Sonia on business

Everything was fine except I wanted to relax and watch TV-news but I wasn't able to understand how to get the right channel and right time. I asked in the reception but they couldn't help either.

8/10

Excellent

17 Sep 2019

Romel

Good stay with a an early check in !!

Self

10/10

Exceptional

12 Sep 2019

simona

Amazing

Loved my stay . Clean room , amazing service ( had help from one of the housekeeping ladies , I think her name was Camelia & she was great at sorting my issue out ) . It's a 3 minute walk from the metro & the area felt very safe .

8/10

Excellent

10 Sep 2019

Verified traveler

Calm hotel ,modern and convenient for rail links to Midi.

Friends_and_family Partner

10/10

Exceptional

08 Sep 2019

John

this is a very good Hotel. the staff were very friendly. the price was very cheap for the same quality offered. Many thanks

Business_and_leisure Self

10/10

Exceptional

26 Aug 2019

Eddie

Staff were brilliant....its always the staff that make a difference!!!

Business Self

10/10

Exceptional

24 Aug 2019

Verified traveler

Staffvgreat....drinks in fridge in room are free. Nice hotel

Business Self

10/10

Exceptional

22 Aug 2019

Arooj

I'll definitely be coming again.

I had a very pleasant stay at the NH Berlaymont. The room was spacious, had a balcony, a beautiful view and alot of sunlight. The kingsize bed was super comfortable so I slept really well. The room had everything I needed such as a hairdryer, a safe, a free mini-bar and a steam press. I am slightly OCD'ish but their bathroom was spotless, just as I wanted. I wanted to so some street photography at night. I was out in the vicinity until around 2 am. I found the area to be very safe & secure as it's just next to the European Commission. There's no downside. However, it would be nice if they ventilate the rooms more frequently in future as there was a slight locked-up smell to the room. But overall I had a great experience.

8/10

Excellent

12 Aug 2019

Verified traveler

The AC did not work so the room felt like a sauna. We got an upgrade and the room was clean and spacious. Overall, a pleasant stay!

8/10

Excellent

09 Aug 2019

Verified traveler

Staff was very helpful and friendly. Hotel itself was good, clean and comfortable.

Business_and_leisure Partner

10/10

Exceptional

16 Jul 2019

Verified traveler

Excelent service! Room very good, great service. The guess service was grea, thaks to Sarah.

Business Self

10/10

Exceptional

29 Jun 2019

Verified traveler

It’s a bit far from

10/10

Exceptional

17 Jun 2019

Tural

Nice hotel. Okay location.

Nice clean room. Welcoming professional staff. 30 minutes from downtown. Not so great internet.

Partner

10/10

Exceptional

17 Jun 2019

Verified traveler

The hotel was beautiful, the rooms are spacious, and everything very clean. The only thing I'd say didn't satisfy me was the A/C - it didn't make room cold.

Leisure Partner

8/10

Excellent

08 Jun 2019

Jane

Comfortable stay , convenient for where I needed to be.

10/10

Exceptional

19 May 2019

Caroline

Comfortable hotel with friendly staff

Rooms are well equipped with everything you need. Good value for money

Friends

8/10

Excellent

17 May 2019

Verified traveler

Short trip to Brussels

Very good location and good facilities

2/10

Poor

16 May 2019

Verified traveler

Staff was very cold and rude. They were not helpful at all.

Business Self

4/10

Poor

12 May 2019

Ndikuriyo

Should improve to feel as 4 star hotel

I could hear the noise from the street in the room. The room furniture looked like has been not changed at least 20 years. At the reception were polite but not always ready to help you.

10/10

Exceptional

03 May 2019

Verified traveler

The staff was wonderful and helpful. There really were no cons.

Business Self

8/10

Excellent

22 Apr 2019

Verified traveler

need to be improved

the fan of the air-con is not very friendly