Pestana Brussels Schuman

Belgium , Brussels
Brussels, Place Jean Rey
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100 reviews shown

10/10

Exceptional

15 Mar 2026

Goldie

Everything was excellent. There were comfortable egg chairs in the lobby, board games available for use, a football and pool table, bathrobes in the room, working fridge etc. Staff were excellent and helped me sort airport transfer. Only thing which wasn't so good was the shower in my room - it was either boiling hot or freezing cold with nothing in between. Other than that everything was excellent.

Self

10/10

Exceptional

02 Mar 2026

Tiffani

Great location, amazing bed

10/10

Exceptional

08 Dec 2025

Vijay

Staff was top quality.

Leisure Family

6/10

Pleasant

25 Oct 2025

Constantinos

The reception wasn’t very helpful on my arrival . The room had the rubish of the previous customer in the bin under the sink. All others were very good

Business

10/10

Exceptional

03 Oct 2025

Fiona

Great location. Helpful and friendly staff. Rooms are comfortable and have good amenities (iron, hairdryer, shampoo, hand lotion etc) and are really nicely laid out to separate the sleeping area and to try to keep you away from possible noise from the corridor as well. Decent cold breakfast and drinks/snacks can be purchased onsite too which is really convenient.

Business Self

8/10

Excellent

17 Sep 2025

Amy

I stayed at this hotel for 3 nights on a business trip, and overall, the experience was okay. Check-in and check-out were smooth, but nothing really stood out in a positive way.

On the first day, I noticed that the shampoo bottle was almost empty. When I asked reception for a replacement, I was told I should continue squeezing out the last drops and that it could only be refilled the next day during housekeeping. On my second night, I returned to the hotel and was informed there would be no hot water. The staff offered to move me to another property either in the city center or in Ixelles 1050, but it was 22:15 and I had already booked an early morning pickup service from this location, moving wasn’t practical. I decided to stay, and the next morning found an apology slip left on the floor outside my room.

The room itself was generally clean, but a few details were disappointing. The air conditioner was covered in dust and clearly needed maintenance. The telephone was disconnected, making it impossible to call reception, and when I turned on the TV it still displayed the previous guest’s name, which gave a careless impression.

Overall, for a short business trip the stay was manageable, but the lack of attention to detail and small inconveniences left me underwhelmed.

Business Self

10/10

Exceptional

29 Jul 2025

Spencer

Excellent Experience

We had an excellent experience at Aloft. Hotel was clean, rooms are large, and check-in/check-out process was very easy. In a very nice part of the city. Would definitely recommend.

Partner

10/10

Exceptional

30 Jun 2025

James

Recommend the hotel. Excellent location, a hidden gem!

Friends_and_family Family

10/10

Exceptional

30 May 2025

NAN

Very neat place, clean and quiet. Staffs are very friendly.

Business_and_leisure Family

10/10

Exceptional

18 May 2025

Mulang

Cool area, nice pub around, overall a nice place to spend your weekend in Brussels

Leisure Self

8/10

Excellent

28 Apr 2025

David F

The rooms are spacious, especially for Europe, and well-designed, with a large flat screen TV, wide desk, fridge, and a big window that opens. It’s close to the EU campus. Sightseeing requires a 30-minute walk to the city center or taking nearby public transportation. Only two minor complaints. At check-in, we requested daily cleaning but did not get it the first morning. After that, we requested in person at the front desk each morning to ensure the room was cleaned. The other problem: the rain shower is great but we had to run the water for 5 minutes until the temperature stopped fluctuating between extreme hot and cold. This was while the tap handle remained in place. Seems like a strange plumbing problem for a newish facility. But all-in-all, a pleasant stay, a recommended place.

Leisure Partner

8/10

Excellent

11 Mar 2025

Sarah

alof hotel

Very welcome and pleasant, however as this was a business trip the WIFI could have been better

Business

10/10

Exceptional

11 Mar 2025

Sarah

Alof hotel

A very welcome stay and a lovely hotel

Business

10/10

Exceptional

12 Feb 2025

Daniel

Very comfortable

Business

10/10

Exceptional

30 Jan 2025

Verified traveler

ALOFT

This place is fine. Not a lot of great places to eat close by but cheap to catch a Taxi. Would stay again.

Business

10/10

Exceptional

24 Nov 2024

RoseMarie

needed. The beds were comfortable and the room was clean and quiet.
They need to clean the hairdryer, it was a bit grubby from use and no milk for tea/coffee in the room, but that's the only minor inconvenience.
I'd stay here again 😊

Leisure Family

8/10

Excellent

18 Nov 2024

JONATHAN

Clean, comfortable and functional

Nice place in good location. Expensive for what it is and shame they do not provide better tea/coffee etc. but staff were great.

Self

10/10

Exceptional

03 Nov 2024

Verified traveler

Kiki B

Consistently a great hotel. Great value, clean, quiet and comfortable.

Self

10/10

Exceptional

20 Sep 2024

Grecia

Perfect. Nice hotel

Business_and_leisure Friends

8/10

Excellent

13 Sep 2024

ROSALIE

Parking did not come available. We had to wait on the side of the road until there’s a space available space. It seems the sorrounding is a residential area where residences walk their dogs and do not pick up their pets mess. People smoke in the front door, which is not good for the non-smokers

10/10

Exceptional

06 Sep 2024

Victoria

We stayed for 5 nights, rooms were large, modern, bright, and clean. There were many restaurants in the area, and we could walk to museums, parks, etc.

Friends_and_family Family

2/10

Poor

31 Aug 2024

Jonas

Terrible

8/10

Excellent

19 Aug 2024

This property is very modern; the breakfast is excellent. The location is perfect to be close to the city and EU.

Leisure Family

10/10

Exceptional

05 Aug 2024

Fernando

Staff are friendly and it was clean

Leisure Family

8/10

Excellent

18 Jan 2024

Matjaz

Energy saving the wrong way...

The second evening there was no hot water until the morning, so it was not possible to take the shower!
Temperature regulation in the room was not working, since it was -5 oC outside the room was rather cold.
The rest was OK, personel is freindly.

Business

10/10

Exceptional

06 Dec 2023

Carol

My grandson really enjoyed it. Thank you!

10/10

Exceptional

18 Nov 2023

Irene

Overall, great stay. Lovely hotel and staff.

10/10

Exceptional

01 Aug 2023

Uma

Proximity to the EU parliament building and other areas.
Clean and comfortable rooms and bed

Leisure Friends

10/10

Exceptional

14 May 2023

Ian

Large space on upper flor with wetroom. Very comfortable

Business Self

10/10

Exceptional

20 Feb 2023

Rachel

Absolutely loved this hotel! The rooms are huge and modern, they are extremely pet friendly with no additional charge, dog bowls available for use, and the ability to leave your dogs in the room as long as they are not disturbing guests. The lobby area has a nice bar as well! Perfect option when staying in Brussels.

Leisure Pet

8/10

Excellent

22 Jan 2023

Malgorzta

A bit warn out but good for Brussels standards. Spacious room and super convenient location.

Business

10/10

Exceptional

31 Dec 2022

Trenton

Attractive, accessible, good location, safe, clean, accommodating. Would recommend and return.

Unfortunately the bar was closed on weekends yet open on weekdays. Odd...

The lobby is modern, open and inviting. Includes both a billiards and foozball table.

The breakfast option is nice. Not huge but plentiful. Several tea & coffee options. The brekafast area doubles as a food/drink type commissary at night.

The connecting rooms were large with comfortable beds, big restroom, coffee maker, iron, minibar in fridge, seating area and large windows that open. It was clean and comfortable.

Leisure Family_with_children

10/10

Exceptional

16 Sep 2022

MARK

Gem of a Hotel

GREAT hotel and value. Biggest rooms on our European trip. Staff was very friendly. Great location. Highly recommend.

Partner

10/10

Exceptional

12 Aug 2022

Wayne

Fast efficient service throughout my stay

10/10

Exceptional

05 Jul 2022

Kevin

Great location. Friendly staff. Comfortable. Could have mire appealing snacks and food.

Business_and_leisure Partner

10/10

Exceptional

27 Jun 2022

Alessia

Art and design was incredible in room- everything was great! No complaints. Room was especially clean. Not very close to all the attractions tourists want to see however, although we love to walk so we did not mind (about 25 mins out by walk, but a good way to see the city!) overall- I recommend! The lobby was also incredible equipped with games, lots of funky seating and a breakfast bar.

Leisure Friends

10/10

Exceptional

28 Feb 2022

Timothy

Very easy stay. Modern, clean and friendly.

Leisure Self

8/10

Excellent

26 Jan 2022

Vasco

Location

Business Self

10/10

Exceptional

06 Nov 2021

Malika

Excellent location. The staff at the reception was very helpful and friendly. The room was very clean and the beds super comfy.

Leisure Family

8/10

Excellent

15 Oct 2021

Vasco

Very good location and very reasonable service.

Business Self

10/10

Exceptional

04 Oct 2021

Ana

We were only in for one night but the staff was very professional and welcoming. The hotel itself is nicely kept up (not outdated decor or broken/dingy). You have to put your card into a slot when you’re in the room in order to turn lights on so it’s nice that they try to help with energy conservation/usage.

Leisure Friends

10/10

Exceptional

28 Aug 2021

Naghman

Excellent hotel, clean And convenient location

Business_and_leisure Family

10/10

Exceptional

25 Aug 2021

Verified traveler

The hotel was wonderful & clean. The staff was super friendly & helpful.

Friends_and_family Family

8/10

Excellent

07 Feb 2020

Chris

Great Room.
I arrived in the evening and not much choice left for food (self-service food area) - but lots of restaurants near by.

Business Self

2/10

Poor

21 Jan 2020

Verified traveler

They had over booked their rooms so i arrived at end of difficult difficult journey obly to find i was moved to another hotel further from where my conference the next day was at. No pre warning given.

8/10

Excellent

16 Jan 2020

Verified traveler

good business spot

Modern and fun, well suited to business travel.

Business

10/10

Exceptional

24 Dec 2019

Ben

Great all round

Great location, station around the corner, perfect rooms, great bar, has pool and football table. Can’t really fault it

Friends_and_family Family

8/10

Excellent

03 Nov 2019

Verified traveler

Amazing place, well located. Nice service at the front desk.

Maybe just inform clients that there are 2 airports with very different prices for the taxi as we were unpleasantly surprised.

Thank you!

Friends_and_family Friends

10/10

Exceptional

28 Oct 2019

Haruna

Fantastic

My stay was cool and superb

10/10

Exceptional

17 Sep 2019

Michele

Clean, large rooms. Decent breakfast. Convenient to the underground.

Partner

10/10

Exceptional

17 Sep 2019

Hortus

Very convenient location - good service and pleasant rooms.

Friends_and_family Partner

10/10

Exceptional

29 Aug 2019

Verified traveler

Great location, nice fitness center, and helpful staff

Business Self

8/10

Excellent

13 Jun 2019

Anthony

Modern hotel in Brussels.

Clean and functional modern hotel. We had three rooms booked but put on separate floors, 3, 6, and 8. Very convenient to governmental buildings but not to the old part of Brussels. All in all we were happy with the stay.

Family

8/10

Excellent

05 Jun 2019

Verified traveler

The fridge didn't work; the phone did not work, and the shower head blew off on my forehead. The great, polite, and kind staff recovered quickly and made things right. The breakfast was the 'same' every day. For the same price, scrambled eggs would have made huge difference. The lack of bacon or any type of sausage was also a missed pleasure. The laundry space has 1 unit; but the room could accommodate two sets.

Business Friends

10/10

Exceptional

19 Mar 2019

Christopher

Aloft for the win!

Amazing seven-day stay! Good front desk service. Busy breakfast area, but good selection of breakfast foods. Close to EU building, local metro and Cinquantenaire Park.

Partner

6/10

Pleasant

08 Mar 2019

Verified traveler

Noisy

Noisy room, there is an outside bar next door with loud music

10/10

Exceptional

13 Jan 2019

Stephen

Very central to Parliament and Commission.

8/10

Excellent

11 Jan 2019

Verified traveler

Good for a comfortable stay if you have things to do in the area.Good beds, washing facilities, large rooms.

10/10

Exceptional

07 Jan 2019

Design is superb

10/10

Exceptional

18 Dec 2018

August

Very responsive staff. Convenient to metro.

8/10

Excellent

13 Dec 2018

Vicente

Amazing two bed room. Good breakfast.

8/10

Excellent

09 Dec 2018

Verified traveler

Good hotel everything you want would go again and probably will do.

8/10

Excellent

03 Dec 2018

Verified traveler

I liked the service and the room space! The staff were very polite and attentive. A very comfortable place.

Business Self

10/10

Exceptional

02 Dec 2018

Verified traveler

Fantastic modern hotel with lovely staff. Would definitely recommend and good hotel for the price. Quite a walk from the centre of Brussels - took us around 40 mins to walk to brussels central station but Schuman train station is very close so easier to travel that way!

10/10

Exceptional

26 Nov 2018

Ian

Quirky hotel (but in a funky way) with great facilities and rooms. Our room was large and the bed was very comfortable. Everything spotlessly clean and it was in a nice area close to everything we needed. The bar on the corner of the block next to the hotel was also good fun (great beets and burgers!), think it was called Le Grand Central. Definitely worth a visit.

8/10

Excellent

05 Nov 2018

Verified traveler

Nice rooms and service.
This hotel has 3 entrances, but 2 were kept locked up most of the time -- inconvenient.

10/10

Exceptional

29 Oct 2018

Nice, clean and modern hotel with spacious room. Good breakfast with 2 options

8/10

Excellent

23 Sep 2018

Verified traveler

Stay in Brussels

Met all my needs, great location for conference I was attending. Easy access to Uber and metro. Breakfast was a bit sparce, but fine.

8/10

Excellent

09 Sep 2018

Verified traveler

Great location

Spacious room and helpful staff.

Friends

10/10

Exceptional

25 Aug 2018

Rando

Wonderful, friendly and helpful staff. Clean and quiet rooms.
What more could you want?

10/10

Exceptional

23 Aug 2018

Janneke

Thumbs way up!

Terrific hotel: clean, attractive, very flexible with the needs of different kinds of travelers. The staff was truly attentive to our needs and the atmosphere was congenial. Thumbs way up!

Family

8/10

Excellent

22 Aug 2018

Verified traveler

Guest experience

Awesome hotel with outstanding staff!

10/10

Exceptional

13 Aug 2018

MUKUND

Great place to visit

Excellent location close to station easy walk to royal palace and other point of interests

Partner

10/10

Exceptional

03 Jul 2018

Anne

Nice hotel .

We stayed for one night- had a quiet room- which was very spacious

10/10

Exceptional

06 May 2018

Titoleo78

Nices hotel

Love this hotel great location and very good price

8/10

Excellent

19 Apr 2018

Nicol

Nice hotel close to the EU Institutions

Clean, lovely, and happy in this hotel . Everything was good and the stuff very professional

10/10

Exceptional

14 Apr 2018

David

modern, trendy, very comfortable hotel

I have stayed here before -- modern, trendy hotel just over the hill from the Schuman Metro station in the heart of the EU area. It is actually just adjacent to the Leopold park and gardens. The hotel has many large rooms (8 floors) with all the amenities. Excellent, friendly staff. I was there when the EU was out of session and it was GREAT. The breakfast buffet is in the lobby and was good, not overwhelming, with two good coffee machines. The hotel was not busy but I imagine that the breakfast gets hectic if the hotel is full. There is a grocery nearby and lots of bars and restaurants back near the metro station. Easy to get around on foot but at least 20 minutes to tourist area. The metro is a good way to get back to hotel from anywhere in the city.

2/10

Poor

06 Apr 2018

Verified traveler

Worst

Worst ever
No Thank you
Pure waste of money
try somewhere else

8/10

Excellent

04 Apr 2018

Verified traveler

clean and functional

8/10

Excellent

28 Mar 2018

Kate

Great location, but also busy

This is a great location in Brussels. The Schuman Metro station is literally minutes away and the bus stops are very nearby as well. I like to stay here because it's walking distance to a frequent meeting location and I can hop on the Metro to get to the office. But beware--this location is hugely popular because it is the closest in proximity to the EU governmental offices, which are also at Schuman. In say 3 out of 5 stays, they have closed down all the streets around this hotel because there was a Summit or a visit from the U.S. President or other major dignitary. They shut down the Metro stations, and they won't even let you walk through the Schuman round about, which means no easy access to the bus lines on the opposite side of Schuman. This means big detours, no nearby access to the Metro stations, difficulty for cabs to get to you, and a host of other issues. In two of my stays, there was a huge military vehicle parked outside the front door with armed military there. The benefits of the convenient location go right out the window and instead it becomes a hassle. Yes, it's all to keep you safe and the government safe, given the bombings that have occurred, so no complaints about having to deal with this. But it is important to check the European Commission calendars before you book, or you'll be doing a lot of walking, not to mention paying exorbitant nightly rates at this hotel. Tourist travelers should stay near the Grand Place, not here.

10/10

Exceptional

27 Jan 2018

carolina

Very happy stay in this hotel

Big and clean room and nice staff

Partner

10/10

Exceptional

12 Jan 2018

Verified traveler

The room we stayed in was amazing and very modern. The cleaning service was excellent and I liked how you got a voucher if you didn’t have your room cleaned that day. Staff are super nice and they have Apple Macs and a gym too! Defo worth a stay!

10/10

Exceptional

09 Jan 2018

Verified traveler

Clean and modern building at a great location. The WXYZ lounge is a comfortable place to hang out. Laundry facilities are a big plus. Grocery store and bike rentals across the street with a Metro station within about 5-10 minutes walk.

10/10

Exceptional

10 Dec 2017

Merve

Very nice hotel in a great location

I needed a hotel in European Quarter. Aloft Brussels Schuman was very comfortable and cozy. I liked the bar and the brekfast. I have stayed in several hotels in Brussels. This one is the best. Hope to come back next year.

10/10

Exceptional

24 Nov 2017

Anna

Breakfast at Aloft

Aloft introduced better choice of breakfast and that I appreciate a lot. Still needs to improve, but this the right direction. And Mojito is absolutely amazing

8/10

Excellent

14 Nov 2017

Verified traveler

Cool hotel.

Lovely modern, spacious hotel with well appointed rooms which were extremely quiet and made for a good night's sleep. We would have appreciated a few more coffee sachets and extra milk and perhaps a biscuit, but otherwise - perfect!
The surrounding area is pleasant with a small park close by which provides a quiet retreat from the busy city traffic.

Partner

10/10

Exceptional

09 Oct 2017

Verified traveler

Great hotel, very affordable and close enough to everything

8/10

Excellent

27 Aug 2017

Wanda

The staff were very friendly and helpful. Everyone there spoke English.
The room was clean and the stand-up shower is a nice change from other \"European\" style showers.
The common room has colourful decorations and some nice seating.

8/10

Excellent

23 Aug 2017

Verified traveler

Ideally located for business travellers, close to EU institutions and the city centre.

8/10

Excellent

20 Aug 2017

mabes

Very nice hotel and friendly staff

The staff was very helpful in guiding me on what sights to see and the public transportation.

10/10

Exceptional

10 Aug 2017

Tas

Really lovely place

I didn't anticipate this hotel being as nice as or was considering it is a three star hotel. It exceeded most of my expectations.

The things I didn't like are more bad luck than problems, such as the blinking LED light from smoke alarm that was over my head.

8/10

Excellent

25 Jul 2017

Mary

Very relaxed ambience, friendly and efficient staff, one of my favourite hotels

10/10

Exceptional

20 Jul 2017

Ian

Boutique Hotel in Brussels

I was recommended this hotel by colleagues as it was close the EU offices in Brussels. Very nice hotel, quirky, but fun to stay at. Staff very helpful and nice, would definitely recommend and will stay there again.

10/10

Exceptional

30 May 2017

Mike

A great option for a few-day stay.

Everything was great - better than expected. Clean, well-appointed. Staff were amazingly friendly and helpful. Easy access to two Metro stations. Right next to the EU complex and two beautiful parks. The aesthetic of the place, and the ground-floor space were perhaps a little too hipster for my liking, but really, it's not intrusive. Easy enough to take or leave. Good restaurants nearby but also a small grocery just next door where one can stock up to fill the generous fridge in the room.

Family

10/10

Exceptional

07 Apr 2017

Verified traveler

Very friendly & helpful staff

Close to two Metro and one Belgian Rail stations.

8/10

Excellent

18 Mar 2017

Robert

What you want from Aloft.

I like the casual friendly feel of the Aloft brand and this location is a good example. Quiet and comfortable. What I like for my business stays.

10/10

Exceptional

21 Dec 2016

JOVANA

Amazing hotel, Design and quality

The stay was amazing, When I arrived, I couldn´t believe that was my hotel. The decoration of the lounge bar is so well decorated like a design house. The room was at the same level, a big TV, a very good shower, the bed was extremely comfortable and the heating made me feel like at home. I will come back next time.

8/10

Excellent

21 Dec 2016

Nisheeth

Functional and convenient

It was good, I have stayed 8 times in last few months in this hotel and it is always great to be there

10/10

Exceptional

07 Dec 2016

Aidan

Great for work

Really good. Only negative breakfast could be better

10/10

Exceptional

25 Nov 2016

Lucy

Great

Brilliant larger and clean room with plenty of storage space. The bathroom facilities were clean and in great condition. The foyer shop was open late and had snacks and drinks. Though the hotel has a bar it was quiet in the rooms.