Name: Holiday Inn Brussels Schuman
Address: Rue Breydel, 20-24, Brussels, 1040, BE

8/10

Excellent

30 Jun 2026

Sarah

Property was ok. Main issue was the a/c. It was on but would not lower despite multiple attempts and calls to front desk.

Family

10/10

Exceptional

13 May 2026

Mike

Excellent breakfast very friendly staff clean rooms and great location

Partner

10/10

Exceptional

28 Feb 2026

Cynthia

Had a very pleasant stay. The staff were amazing and so helpful. The rooms were clean as was the lobby and the restaurant. Would definitely recommend the Holiday Inn Schuman.

Self

10/10

Exceptional

11 Jan 2026

Alyssa

The staff was great and helpful. The room had touches for the family, such as 4 cookies, Nespresso coffee pods, and the room close to the elevator. The hotel was very quiet and near great restaurants and the subway.

10/10

Exceptional

03 Jan 2026

Carlos

Big rooms, very nice staff. Excellent breakfast

10/10

Exceptional

18 Dec 2025

Rachel

Clean. Nice lobby ambiance. Thanks for remaking the sofa bed.

Leisure Family

10/10

Exceptional

23 Nov 2025

Zonia

Everything was above and beyond. Highly recommend this hotel.

Leisure Family

8/10

Excellent

23 Nov 2025

Dawn

Staff,good service in the morning lots of choices for breakfast

8/10

Excellent

30 Oct 2025

Nicholas

Very clean room with friendly staff

Business

10/10

Exceptional

19 Oct 2025

Sushill

Very good property- very professional and well run. Great experience all round

8/10

Excellent

17 Oct 2025

Alan

Great location and quiet area

Leisure Partner

8/10

Excellent

10 Oct 2025

Alan

Hotel in god location

Leisure Partner

10/10

Exceptional

06 Sep 2025

Meriem

Location amazing

8/10

Excellent

03 Sep 2025

THAYAPARAN

Great Location for the Price

Decent Hotel for the price. It is in a nice location near the metro station (3-minute walk) and the European Union (3-minute walk). They have only 6 parking spots, so don't be fooled by the statement \"parking available\". I got there around 4 pm, and all parking spots were taken. I had to park on the street. The street parking app would not let me sign up with USA phone number. Only European phone numbers can be used. But the receptionist helped me to purchase a pass from the street parking machine (which was in the native language and I was not able to navigate). As I am an IHG member, I requested late checkout. They said they entered, but the next day, when I went to my room, the keys did not work. The new receptionist said that it was not entered in the system.

Self

8/10

Excellent

02 Aug 2025

Elsaura

Definitely a wonderful place to stay

We had a great stay. Close to Metro station and restaurants. Hotel was nice, clean and comfortable bed. Food was good, enjoyed their coffee at breakfast time. Also delicious waffles. Hotel staff were very friendly, happy to help and make you feel welcome.

Partner

10/10

Exceptional

26 May 2025

Marianela

It was a great location for the Brussels 20k race. It is very centric

Leisure Partner

10/10

Exceptional

09 May 2025

Thach

Very friendly and helpful.

Leisure Friends

8/10

Excellent

10 Apr 2025

Amber

Very Nice Stay

We had a lovely stay. Everything was clean and orderly. We had a King room with a bath tub and walk out deck. Loved the deck even though it was uncomfortable smelling all the smoke from other outdoor sitters. The tub was lovely, however, it made the shower quite uncomfortable, sadly. Don't recommend paying extra for the tub unless you don't plan on using the shower.

Partner

8/10

Excellent

02 Apr 2025

Rick

Basic but clean. Close to underground, diplomatic quarter and social life. I only stayed one nights but it was comfortable and value for money.

10/10

Exceptional

22 Feb 2025

Marco

Conveniently located in the European quarter

Conveniently located in the European quarter, there are plenty of restaurants nearby.

Business

10/10

Exceptional

27 Jan 2025

Verified traveler

Good location.

Business Self

10/10

Exceptional

26 Jan 2025

Abdellah

Thank you Mrs Ablog👍👍

Excellent stay,very clean ,high skill customer services from Mrs Hilda Ablog ,well done I am already started to book future holiday in same hotel..

Friends_and_family Family

10/10

Exceptional

22 Jan 2025

Bassem

Place was great no complaint

Leisure Family

10/10

Exceptional

14 Jan 2025

Nadia

really good hotel - great location with a 5 minute walk to the station and a half hour walk into the centre. hotel is clean and secure with a good common area. staff were great. great place to stay.

Leisure Self

2/10

Poor

15 Dec 2024

Adrine

The bed room felt like a cage. Checking in i was surprised it did not look like a hotel.

Leisure Family

6/10

Pleasant

08 Oct 2024

Carina

Very few amenities and no soap in the sink and there is only 1 elevator

10/10

Exceptional

06 Sep 2024

Reg

I rarely leave a feedback. But I had an experience which is above and beyond and deserves praise. My dad and I stayed with Holiday Inn Brussels Schuman in September of 2024. My dad became ill and spent two afternoons in the hospital. The staff was so extremely supportive and helpful. The manager, Dominic went out of his way to ensure my dad was comfortable and I had what I needed to care for him. The team at the front desk; Hilda, Jed and Stefania were there to answer any questions and help as needed. The breakfast staff, which included Michaela helped to ensure my dad was well fed and nourished. These guys made a hotel a home. I do highly recommend staying here and with this team of experts. Thank you for making a possible difficult time, so much easier and memorable.

Leisure

10/10

Exceptional

08 Aug 2024

Man Yee

Very good place to stay in Brussels. Very central to many places metro, train, restaurants, groceries etc.

8/10

Excellent

08 Jul 2024

Gareth

Overall good and I recommend.

Leisure Family_with_children

10/10

Exceptional

01 Jun 2024

Veronica Onie

Great stay at this hotel. Their manager is a gem! Very professional, efficient and always smiling! Highly recommend this hotel.

Leisure Partner

10/10

Exceptional

25 Aug 2023

David

Nice and clean, staff very helpful indeed would stay again

Partner

10/10

Exceptional

12 Aug 2023

Hasnat

Staff was really helpful and welcoming and accommodating to all of our requests. If I visit Brussels again I would book the same hotel. Hilda and the team was excellent!

Leisure Family

10/10

Exceptional

31 Jul 2023

Jake

Property staff were super helpfull and friendly helping track down my lost suit case, and knew all the good spots to go, if i ever come back to brussells it will be this hotel, breakfast was great too

Leisure Self

10/10

Exceptional

28 Jun 2023

Chantel

We would definitely stay here again. The breakfast was phenomenal - one of the best hotel breakfasts I’ve ever had! The room was cool and the bed was comfortable. The location was SO central.

Leisure Partner

10/10

Exceptional

17 Jun 2023

Najla

location next to my meeting all walkable and size of the room very spacious

Business Self

8/10

Excellent

02 Jun 2023

HON TING

So far so good

In general, this hotel condition good and is very close the underground rail and convenience to travel other area in Brussels but no view from the hotel room.
However, the parking bay only 7 available and unable provide me in the first day.
Suggest arrive in hotel before 10:00 see if there is any visitor check-out or later than 20:00 as free parking outside of hotel.

Friends_and_family Family

4/10

Poor

20 Mar 2023

Megan

The young man at reception was nice enough to let us check in several hours early, however he didn’t actually check us in!! So at 10 pm someone tried to get into our room, they had a key and was able to open our door (lucky we had the lock bar on). When we went down to reception to see why this happened we just were told that their computer said we never arrived. We didn’t get an apology or any other sort of compensation. I get it mistakes happen, but a sorry would have been nice. I also opted to pay for breakfast at the hotel as we had an early flight and were tired, again the young man on reception was kind enough to book this for us, and again, there’s a downside! Because of the language barrier I couldn’t quite understand what he said, and we were charged €42 for a simple breakfast. He handed us the receipt and that was all, we later found out he charged a fee on top of the normal breakfast, which was not reflected in the receipt given. We had already paid €50 for the room, and an additional €42 for an unknown fee/breakfast. My advice to anyone checking in is to know French or make sure you ask enough questions. We weren’t given any clarity and it made the stay quite uncomfortable and scary, but truly what made our stay the worst was not a single staff member talked to us about their mistakes or apologised.

Leisure Family

10/10

Exceptional

21 Nov 2022

Martin

The late check in service was excellent. The receptionist was very friendly and professional, even as our arrival time was at 1:30 am. Room is comfortable, breakfast was good.

Business

10/10

Exceptional

01 Aug 2022

Sikander Hussein Mohamed

Very conveniently located to EU

Leisure Partner

10/10

Exceptional

24 Jun 2022

Joseph Ritchie

Friendly staff. Clean and decent size room. Bathroom is nice and we’ll maintained.

Leisure Family_with_children

8/10

Excellent

22 Jun 2022

Alison

good simple hotel, very helpful and friendly staff . Good location

Business

8/10

Excellent

21 May 2022

Iain

Practical, comfortable and not too large. Decent foyer and restaurant area with good breakfast.

Business Self

10/10

Exceptional

14 May 2022

Marc

Nice people, clean room

Business Partner

10/10

Exceptional

04 Jan 2022

Ella

/

Leisure Partner

6/10

Pleasant

30 Nov 2021

Gilberto

Blood stained in sheets.

Hotel is quite a bit far from the main plaza, you have to take the metro. Breakfast is $16 euros p/p which seems expensive compared to other places. I got free drinks per stay, however it's confusing as they said it based per stay. I had 3 different reservationsI and enjoyed different Belgium beers every night. Because of the blood stained in my sheets I will never stay in this place again, it reflects the lack of compromise with health standards.

Friends_and_family Family

4/10

Poor

27 Sep 2021

Verified traveler

Not a very pleasant stay

Issues with on-site parking promised. First room claimed a double bed but was 2 singles pushed together (with a hair on them). They did allow us to change room so that was ok.

Room was quite small and stuffy (window locks and poor air conditioning) but otherwise average comfort as you would expect.

Friends_and_family Friends

10/10

Exceptional

12 Jul 2021

Michail

Business trip

I was travelling for a business trip, and used the hotel for sleeping. The room was very clean and with a very comfortable bed. Very practically located next to the EU Institutions and the staff friendly and willing to help out.

Business Self

10/10

Exceptional

09 Jun 2021

Cristina

Very good location, quiet and walkable area, the rooms are modern and comfortable but a little small, nice service.

Business

10/10

Exceptional

25 Sep 2020

Verified traveler

Very friendly staff !!

Business

8/10

Excellent

16 Mar 2020

Huseman

In the midst of the travel ban by the US, the employees were so helpful and kind.

Leisure Family

8/10

Excellent

12 Feb 2020

Ian

I didn't like having to leave the room by 11 as I had an afternoon meeting and could have done with using the room to work in a bit longer

Business

10/10

Exceptional

12 Jan 2020

Verified traveler

Friendly with pool table, game area and fantastic breakfast

Leisure Family

10/10

Exceptional

10 Jan 2020

Harish

No Fuss comfortable stay

No fuss good experience from checking-in to the actual stay, quality of breakfast and check-out

Business

10/10

Exceptional

04 Jan 2020

Verified traveler

Friendly staff. Nice rooms. Very close to metro.

Leisure Family

10/10

Exceptional

09 Dec 2019

Verified traveler

Lovely place to stay. Food was nice too highly reccomend.

Leisure Family

10/10

Exceptional

09 Dec 2019

Verified traveler

I often travel to Brussels for work, but will not review a hotel unless I think it was particularly good, or represented good value - this is my first review of a hotel in Brussels. This hotel was cheaper than many others nearby. The staff were exceptionally helpful and friendly. The bedroom was clean, warm and comfortable, with everything that I needed (ironing board, kettle etc). The dining room/bar was relaxing and unpretentious with good food - menu was brief and fairly priced. Very happy with this hotel and will definitely use it regularly from now on.

Business Self

10/10

Exceptional

14 Oct 2019

Verified traveler

This hotel was modern and comfortable with the right amount of family friendly and trendy. Our room was very clean. The bathroom did have some mold in the shower, but otherwise everything looked and felt spotless. The staff were a bit overwhelmed but very nice. The breakfast is excellent and worth every penny!

Leisure Family_with_children

8/10

Excellent

13 Oct 2019

Verified traveler

Great location, not enough parking. The room was large for a family room.

2/10

Poor

22 Aug 2019

Annegrete

Horrible experience, one of the worst stays ever!!! Constructions in the hotel without pre-notifications. Were woken up very early in the morning and the cherry on the cake was construction work next to our table while eating breakfast! Couldn’t you have stopped construction at the dining hall at least during breakfast hours?!? Not even a partial compensation? Anything? Nothing! Another very bad experience with Holiday Inn and cannot see us ever staying at Holiday Inn ...or

Friends_and_family Family

8/10

Excellent

06 Aug 2019

Verified traveler

My stay was quite pleasant, no complaints about the cleanliness or comfort of the property, a few niggles were, only one cup in a twin room, upon asking for two cups there was no more coffee left.
and on our last day, air conditioning works started at 7am without notice, quite disturbing.

Leisure Friends

8/10

Excellent

22 Jul 2019

Verified traveler

Reasonably priced property with all necessary amenities conveniently located in Upper Town. Staff went out of their way to provide a sleeping chair for my husband, who has medical issues.

Leisure Family

8/10

Excellent

29 Apr 2019

MIRKO

Good Hotel and its location

Good location, good Hotel service & breakfast. Quiet and clean room with good WiFi.

8/10

Excellent

16 Mar 2019

Verified traveler

Excellent service, friendly atmosphere, very clean and comfortable rooms, perfect location, very near tube station.

Leisure

8/10

Excellent

15 Mar 2019

Zafeiria

Good experience

The room was small, but apart from that everything was great. Fair pricing, clean, helpful staff and good transportation to the city center. I would go again.

Friends

8/10

Excellent

27 Feb 2019

Verified traveler

My room was right next to the elevator and it was noisy. Breakfast was very tasty and generous.

Business Self

6/10

Pleasant

31 Jan 2019

Petra

Good location, but a bad heating system - it takes very long hours to get the room heated

6/10

Pleasant

05 Dec 2018

Verified traveler

The hotel is very well located but staff could be better. At 2h pm my room was still not clean. The staff at breakfast inquires your room number without salutating you and do not even date to have other meals there it takes to long and you will be eating frozen precooked food. Becore I only had work stays for medrincas at Brussels and I thought thisbhotel was ok, but not for pleasure travel. Very pour service for the money.

6/10

Pleasant

01 Oct 2018

muhammad

All I can say rude breakfast receptionist also breakfast wasn’t good

Family

10/10

Exceptional

26 Aug 2018

Michael

Nice hotel with family room availability

Perfect location, easy to get by car and only 4 metro stations away from city centre.

Family

8/10

Excellent

21 Aug 2018

Elsn

Front office staffs were friendly and professional

8/10

Excellent

31 Jul 2018

Verified traveler

our family holiday

A great holiday experience Berlin is a fantastic City

10/10

Exceptional

26 Jul 2018

Philip

Convenient and comfortable

Very conveniently located close to European Commission, clean and comfortable room, and very good breakfast.

8/10

Excellent

25 Jun 2018

Verified traveler

I think it was a nice hotel. I would stay there again.

10/10

Exceptional

21 Jun 2018

Bibi vika

the place was so clean and the staff are very kind

Family

8/10

Excellent

29 May 2018

sarah

Holiday inn review

All went well. No complaints. Quiet, clean room.

Family

10/10

Exceptional

04 May 2018

Jeny

A dream ...

Everything.....was perfect!

Partner

10/10

Exceptional

18 Feb 2018

Amardeep

Clean and spacious

I was pleasantly surprised when I saw the family room - spacious clean and the kids felt at home right away, would definitely book again

Family

10/10

Exceptional

27 Jan 2018

Verified traveler

Great quality hotel at a reasonable price

The Hotel is away from the centre, but right next to the Metro with easy access to all areas of Brussels.

My room was bright, modern and clean with a bay window overlooking the street. Whilst not overly luxurious the room was very comfortable a reasonable size.

I didn't use the restaurant, but the desk staff were very courteous and knowledgeable.

8/10

Excellent

11 Dec 2017

Joel

Confortable

Good hotel for EU but too far to walk to historic centre

Partner

8/10

Excellent

09 Oct 2017

Jenna

Lovely hotel, ok location, noisy neighbour!

The hotel was lovely, inside and out. Very clean, lovely décor and friendly staff. I found breakfast was too expensive so we chose not to have this. The location was good as long as you are happy using the buses and metro as it is not centrally located in the most popular area, although there are still things to do! Very good location for the bus to and from the airport! We were slightly let down by a noisy neighbour on our second night who was banging on our door at 4am in the morning. We did try to call reception staff to sort this out but nobody was answering. We informed reception in the morning and they did apologise and refunded our night stay. We were very let down by this as the hotel was lovely apart from this!

10/10

Exceptional

13 Aug 2017

Elizabeth

An excellent choice.

Holiday Inn Schuman was an excellent choice for first time travellers to Brussels. The Metro is very close by, there is a beautiful park within walking distance and the accomadation is very comfortable. Staff were superb, nothing was too much trouble and the breakfast selection was just amazing.

Family

8/10

Excellent

28 Jul 2017

Verified traveler

It's was a pretty good stay overall. Good location in Brussels. However, they didn't change the sheets in our room for the whole week that we were there which was disappointing.

10/10

Exceptional

24 Jul 2017

Verified traveler

hotel staff is very helpful, quiet, clean hotel. Neighbourhood is also very quiet and a lot of the local commerce was closed, maybe because it was their national holliday

8/10

Excellent

15 May 2017

ANN

Very comfortable stay. Only drawback is the wifi was very poor.

Family

4/10

Poor

01 Apr 2017

Philippe

For a price like this you would expect you would not have to do your bed yourself !

8/10

Excellent

14 Feb 2017

nadege

👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽

8/10

Excellent

11 Nov 2016

Kenneth

Small, well-located, and well-run hotel

The wi-fi system is quite complicated and the authentication process quite cumbersom, especially when you have several devices.

8/10

Excellent

11 Jul 2016

Alan

Good Value Hotel

A city break in Brussels.

4/10

Poor

26 Jun 2016

Robert

Rubbish and over priced

Never again. Disappointed at the service and reaction of staff at the fact that the air conditioner in my room was faulty. All I got was sorry about that but it's not my fault. Seriously, is that the service one is to expect for the money I paid. I had to change my room in the middle of the night. Pack my stuff, and go downstairs in my pjs for the key of the new room because the night receptionist didn't even come up with the key. What a joke of a hotel!

8/10

Excellent

06 Jun 2016

Keren

Convenient

The hotel is very convenient for meetings in the EU quarter. It was the cheapest I found for this trip, but still quite pricy for a rather basic room. The tv remote was not working, but a new one was delivered promptly. The advert says fitness centre. There is no gym in the hotel. They have an agreement with a fitness centre in the neighborhood. Since I have lived in this neighborhood previously I was acquainted with the location and rules for this gym. Otherwise I think I would have been a bit disappointed with the solution.

2/10

Poor

14 May 2016

Verified traveler

Avoid this hotel

The desk staff are rude. The breakfast is set up late (so you don't actually have the hot part of the breakfast) and then they accuse you of not having paid for it even though you were on a list and had to sign it before you even had breakfast (and even though it was not set up so you missed most of it). Then, while they are stopping you from leaving because they are having an argument with you over whether you paid for breakfast or not (when you did and made sure of this with a different staff person prior to having breakfast), they are making you late for your bus to the airport so that you might miss your plane. Rude, completely inappropriate, careless about their behavior, and inconsiderate. They do not understand the concept of graciousness or how to treat a paying guest (even one that paid the whole bill in advance). Just a disaster.

To make matters worse, when I asked for a quiet room, they put me in a tiny room near the elevator.

10/10

Exceptional

01 Mar 2016

Kristy

Easy to get to city center, grand place

Great hotel! Location is awesome as the metro is no more than a 5 minute walk and can get you to the city center within 15 minutes.

Family

8/10

Excellent

04 Dec 2015

David

Modern hotel down the street from EC

This hotel has a clientele that is split between business people for the European Commission offices and vacationers. The hotel staff is friendly and helpful, the rooms are modern and clean with a coffee service and mini fridge in the room. A relatively small number of rooms on each floor but about 8 stories high, so the elevator is busy at breakfast time. The business people eat early and check out, the others can enjoy a more leisurely meal. A pretty wide selection of food for breakfast. The hotel is on the Leopold Park side of Shuman Station and a little away from the restaurant area but still only a short walk for dinner or drinks. Lots of breakfast and lunch only places in immediate area for EU staff but very dead at night. Usually very easy to get downtown via Metro or to the airport with #12 bus. The area was closed down one day for an EC ministers meeting while we were there which made getting around a little difficult. Definitely a hotel to use again when the EC is not in session.

Family

8/10

Excellent

12 Nov 2015

Uffe

Good service and location

It was a nice experience, friendly staff, clean and well kept. Good breakfast, quiet and value for money.

8/10

Excellent

24 Oct 2015

Verified traveler

Location is convenient to airport bus, metro/subway and rail connections. Hotel itself is typical Holiday Inn standard.

10/10

Exceptional

19 Oct 2015

Verified traveler

Had a great experience, room was nice, clean and staff was friendly. Very quiet, had an excellent night sleep.

10/10

Exceptional

09 Oct 2015

Frederick D.

EXCELLENT HOTEL

Excellent Hotel, good and quiet location, friendly and efficient staff, comfortable and clean rooms, good food. No problems encountered. I will return to this hotel and I will recommend it to other customers.

8/10

Excellent

29 Sep 2015

John

VFM in the European quarter

A fairly small hotel close to the main EU buildings of the city and close to the Schumann metro/railway station. Staff friendly and food very good.

8/10

Excellent

03 Sep 2015

G

My stay was good and the hotel is in a very comfortable location. very close to station and amenities. there are lots of breakfast places nearby. Place Jourdan has many restaurants and that place is max 6 mins walk from the hotel.very good staff.

Family

8/10

Excellent

01 Sep 2015

Aneer

Brussels Holiday Inn

Good. There were some renovations.