Hotel Harder Minerva

Switzerland , Interlaken
Interlaken, Harderstrasse, 15 4
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50 reviews shown

10/10

Exceptional

15 Feb 2026

Olivia

Clean room, staff was friendly and all amenities were great. We had a great stay here.

Leisure Partner

8/10

Excellent

02 Feb 2026

Rosette

Clean room and bathroom. Feels homey and safe. Worth staying but the location is quite a walk from the main road.

8/10

Excellent

21 Dec 2025

Thomas

It’s what you’d expect from a small budget hotel. It could benefit from some renovation/restoration but overall our stay was good.

Pros:
- very friendly and helpful staff
- nice shared dining area with a fridge, microwave, cutlery, tea, and coffee for guests
- good price for the area
- great location, near the center of Interlaken; food, entertainment, shopping, and anything else you’d reasonably want to do in the area is a short walk away
- the hotel and surrounding areas felt very safe
- you get an Interlaken guest card which gets you benefits in the area (eg, free public transit)

Cons:
- washroom was in need of renovation or at least a deep clean, with visible black mold
- there was a stain on the washroom door frame that resembled dried blood and should have been cleaned
- walls are quite thin and sounds from vehicles outside may bother lighter sleepers
- wifi was spotty and slow

Leisure Partner

10/10

Exceptional

07 Dec 2025

anil

Great location & good place to stay

Partner

8/10

Excellent

01 Dec 2025

Mohamed

Was good.

Leisure Friends

8/10

Excellent

23 Nov 2025

Charles

Nice stay

10/10

Exceptional

12 Nov 2025

Jonathan

Friendly check in staff. Central location.

8/10

Excellent

13 Oct 2025

shanil

Convenient place , great staff and value for money.

10/10

Exceptional

11 Oct 2025

Kaitlin

In a really nice area, with great staff and clean rooms!

Partner

8/10

Excellent

28 Sep 2025

Cathy

Great location. Didn’t get transport card till second day. Breakfast good. Loved shower gel.

Self

6/10

Pleasant

27 Sep 2025

Svetlana

Small room, should be for single, not for a couple

Friends_and_family Family

6/10

Pleasant

06 Sep 2025

Robert

Room very small and no head room in the top floor room

Partner

8/10

Excellent

14 May 2025

Robert

it worked

4/10

Poor

07 Apr 2025

Ted Chinh

There is no door person. Check in is the same as cashier as Chinese Restaurant. Hair dyer not working. No one to help when needed. Office close at 9:00 PM until the next morning. If help needed. No one there to help. Light in room is limited. Highly not recommended. There is not any staff service.

Leisure Partner

8/10

Excellent

24 Dec 2024

Atul

Overall good experience. Only cons :
1) Got 2 single beds when I booked for 1 big and 1 small bed
2) Breakfast has very limited options and slow service

Leisure Family_with_children

10/10

Exceptional

14 Nov 2024

Alison

While the room and building was full of character and history, it was also well-equipped with plenty of space and storage for travellers. The common room for guests had snacks, tea, and coffee, as well as a large fridge. The location is great, a few minutes walk to Interlaken West station and very close to a convenience store. There's a bakery just next to the building and the Interlaken Flagship shop is just down the road.

Leisure Family

10/10

Exceptional

18 Oct 2024

Tyler

Really nice. Parking in the back is only from 19-7 free. Outside of that parking is pricey per day

Leisure Family

4/10

Poor

04 Oct 2024

Hiba

Housekeeping would not refill or service rooms properly. Bed bugs issue at the property and front desk didn't help to change room

Leisure Partner

6/10

Pleasant

24 Sep 2024

Anny

It wasn’t the best hotel room that I have stayed at the staff were really friendly and helpful, the breakfast was a good spread with different things to eat. The room however, was not what I was expecting, the bathroom was small and had a weird smell the bed was comfortable but the blanket and pillows were a weird texture. Overall it was ok and the staff were excellent

Leisure Friends

2/10

Poor

22 Sep 2024

Aftab

They lie about their property and room on the website. The actual rooms are not as big and clean. You cannot walk in the room . The bathroom door cannot open fully. No light on the bathroom. Bad odor the building and room,

Leisure Family

6/10

Pleasant

16 Sep 2024

Nestor

good and quiet location. has good amenities, common fridge, mucrowave , snacks and fruits. breakfast could is good.
negative- upon our arrival, receptionist did not even acknowledge our presence and was busy talking on the phone for 15 mins. not hntil i called their emergency tel number which was next to the receptionist and thats when she got my attention. when asked, she claims thst she was talking to the manager. that evening upon checking in officially , i told the manager working that eveningwhat transpired during our arrival and she told us that she will talk to receptionist. i hope such will not happen again.

Leisure Family

2/10

Poor

14 Sep 2024

James

The hotel is dishonest. They gave the hotel room is not livable and won’t change until next day. Very disappointing!

Leisure Family

8/10

Excellent

24 Aug 2024

Kathryn

Great location near promenade, river, and main Interlaken streets. Staff was friendly, informative, and let us store our luggage when we arrived early before check in and when we left later after check out. Breakfast was so so for the price, I preferred the coffee shop a minute away. We had the balcony room at the front and had a great view of the mountains in both directions (if the weather is clear). Only downside was a portable AC unit, opening windows was more effective but made it loud, and the room was small all around.

Leisure Partner

6/10

Pleasant

31 Jul 2024

Verified traveler

Opened our windows, Fresh air

We were worried about this stay because of reviews we had read but we enjoyed our stay and were pleasantly surprised with the accommodations.

Friends_and_family Family

6/10

Pleasant

30 Jul 2024

Elizabeth

Very small rooms and poor quality for price

We booked last minute for 3 adults to stay in the property but the very high cost was not matched in quality/value. While the room did have AC, it was very tiny for 3 adults, was outdated, the water pressure in the shower meant we couldn’t wash our hair and the beds were very very soft/worn and uncomfortable. It felt more like a backpackers hotel and would have expected the pricing to match that. The staff were kind but overall would not stay again.

Friends_and_family Friends

4/10

Poor

29 Jul 2024

Gopi

Harder Minerva hard to stay!

Room was small and dirty. Very small bathroom. Portable AC in room but was also blowing hot air. Bed was too soft! Very old building. No check in available between 11-3 pm, no one in reception and no information. Breakfast was good!

Partner

4/10

Poor

10 Jul 2024

Eliyahu

Was a bit of a disappointing stay. Not worth the high price for what you get. Not a great looking room. No air conditioning other than an in room noisy portable a/c that you need to stick out the window of an already tiny room. No baby crib available. Be aware parking is not necessarily available. You need to be very lucky to grab a spot behind the hotel in a public lot. Overall was not our best stay in Switzerland.

Leisure Family_with_children

6/10

Pleasant

07 Jul 2024

Micah

Nice, nothing special

6/10

Pleasant

26 Jun 2024

Chi Keung Stanley

Extremely small room and bathroom. Mattress way too soft, not comfortable stay.

Leisure Family

8/10

Excellent

20 Jun 2024

Lisa

great location, clean and comfortable

The location was great - 2 minutes to the bus and in between both train stations. The room was clean and comfortable. The staff doesn't arrive until 3pm so when we arrived early we were not able to store our luggage - however, the attached Chinese restaurant kindly let us keep our luggage in the corner at our own risk.

Friends_and_family Friends

8/10

Excellent

13 Jun 2024

karl

Beautiful region

Leisure Family

6/10

Pleasant

04 Jun 2024

Stefania

The architecture of the building is beautiful considering it was built in 1890s, but the interior needs to be updated to reflect a more contemporary functionality as the current one is very rudimentary. I wouldn’t recommend it to my friends and family.

Leisure Partner

4/10

Poor

22 May 2024

Tak Lai

The hotel and room are old indeed. The wash room is dark and small.

Leisure Family

2/10

Poor

19 May 2024

Mingshu

AVOID AT ALL COST. I can go on and on about how HORRENDOUS this place is in just one night of stay.

1. It said Queen bed but it’s more like a twin. The room is small, bathroom is tiny, the drain is not working, and there’s no AC other than a drain fan. Even the vent tube was detached. The room is not very clean - there are hairs on the floor when we got in. Overall the room is like a prison.

2. Location is fine.

3. We were late for 30min on check out, which we believe it’s not right - we should check out on time. The reception lady knocked on our door at 11:05 and said we should “get out”. She told us if we don’t get out the room at 11:30 they are charging us late fees. We got to the front desk at 11:29 and they said “the clock hit 11:30” and they “need to charge 100 CHF late fee.” No one informed us about this late fee when we book the reservation or check in, they ONLY tell us “the check out time is 11:00”, the late fee is not on any terms and conditions, and they cannot find the evidence or clear terms and conditions when I asked for it. We just want to know where this late fee is coming from, and as a customer, it’s not a lot to ask if this is not agreed upon before agreement in ANY shape or form. Their head of housekeeping keeps cussing us and keep telling us we should pay no matter what.

Again, to everyone around the world who trying to come to Interlaken, please AVOID THIS HOTEL AT ALL COST. All these one stars are for a reason.

Leisure Partner

10/10

Exceptional

15 May 2024

WEI

Good

2/10

Poor

08 May 2024

Verified traveler

Warning! Do not book! A service trap

Do not book! Certainly one of the worst hotel service I have ever experienced. We ordered a room with 3 beds. When we arrived in the room (around 8pm), we found the bed in the middle had a much lower mattress than the other two beds on each side. It was half the thickness of the other two, with a clumpy blanket on top of it as the over-mattress. It was not comfortable at all. We then called the reception (a the lady in her 30s) to help us change it, for example to the same as the other two beds. But she said she was alone in the reception and could not do anything to help. We then called the number listed on the hotel webpage, but it was picked up by the same lady. She then said this was a private phone number and we were not supposed to call her this late! Does it mean all guests that arrive late in the evening will not have service at all? We then asked if she could have someone help us and she said it was not urgent and she could do nothing. It just seemed she did not care at all. Certainly we did not sleep well that night. And at breakfast next morning when we asked the reception lady if they have lactose free milk is available, she said “No” in a very rude and desrespectful way. We felt the hotel was hardly even trying to help meet their guests´ basic needs…

Friends_and_family Family

6/10

Pleasant

20 Apr 2024

mark

It was ok good location

It was adequate for a good price and location

Friends_and_family Family

10/10

Exceptional

08 Apr 2024

Steven

Great stay for a great price

Hotel Harder Minerva is located close to the Main Street in Interlaken West. It’s within minutes walk from the Bahnhofplatz, parks and more. From our room we could see para gliders drifting down from the mountains. It was great to be in a town centre but still feel at rest because we were surrounded by greenery. Breakfast was sufficient each morning and if one chooses not to go out in town for dinner, there is a Chinese restaurant on the ground floor.

Partner

4/10

Poor

20 Sep 2023

Ali

Don’t do it.

This is not a cheap hotel by all means, that’s why I don’t understand why the owners won’t invest in it?

No A/C just one sad fan,
The showers are full of disgusting mold, the mattress is extremely old, is should not be called a hotel in the first a place, the room had literally one beat up chair and you have to sit, sleep and eat (if you must) on the bed, we asked for an iron which they don’t have!
Spent couple more dollar and get elsewhere with better cleanliness and a management that cares of the customers!

Partner

2/10

Poor

14 Sep 2023

Kenneth

Triple room was the size of a walk in closet. No air conditioning with tempts at 90F.

Partner

2/10

Poor

14 Sep 2023

sandeep

Very very small room...more like a prison...

4/10

Poor

03 Sep 2023

Yayoi

First of all, the room I stayed couldn't be locked from inside, it was incredible. Of course I told about that to the staff but he just said, \"okay, we will fix tommorow, good to know that.\" -What? He didn't change my room even though it was not safe at all!! Also, when I asked them to keep my laggage during my hiking, they put that in the launge without any tags, no one kept an eye on the laggage though. So i picked up my bag earlier than scheduled and put them to the station locker. They should refund me because they didn't provide what thet should.

One good point was the location is very close to the paragliding center and super market.

In the future, even if someone gave me money and asked to stay this hotel, I definitely would not do that.

Leisure Self

2/10

Poor

02 Aug 2023

Michael

I booked a room for two people and supposed to have two beds. The room has a small bed only for one person. One of us slept on floor for two nights. The hotel knew the problem but did not get us a two-bed room.

Leisure Partner

10/10

Exceptional

13 Jul 2023

M. Emilia

At breakfast close your eyes and imagine you are in a 1800 ballroom. The room is beautiful and the staff I met most friendly and helpful.

The hallway and stairs of the hotel could be renovated. It seems the rooms were updated recently.

Leisure Self

8/10

Excellent

15 Jun 2023

Ong

Looks old on the outside but level 2 and above seems like just renovated. Rooms space is limited. Toilet areas is really small. Hotel is situated inside an alley. Reception/kitchen staffs are polite but their reception is not open like 8am to 5pm straight compare to other hotel. They have a break from 11am to 3pm. Have to call them if you subscribe international phone line
With the price, i would have stay a better one

Leisure Family

2/10

Poor

01 Jun 2023

Grace

The beds had a ton of hair in them, the shower had mildew, the bedroom did not look like the photos, the drains were not draining. Some staff members were helpful and polite, the others were not as helpful and were yelling at other staff members in front of guests. Rooms were outdated as a whole but located in a good location. Did not stay the night as it was too gross, we had to leave because we could not stay in a bed with many hairs that did not belong to us in it. Staff did want to try to fix it but we were too grossed out at that point.

Leisure Friends

6/10

Pleasant

14 Mar 2023

Alexander

Stayed at this place as it was easy to book, but there are better options avalable if you search.

Leisure Family

10/10

Exceptional

26 Nov 2022

Irving

Very friendly staff and affordable price. Quality stay

Leisure Friends

2/10

Poor

05 Aug 2022

Kwok Fun

Mainly serves Indian people

They give us the terrible room on the top floor with no elevator reach at first, change to a little bit better conditions room to us after our repeated complaints. The hotel overall is old and dilapidated.

Partner

10/10

Exceptional

06 Jun 2022

LEI

good location and good service

Leisure Friends