Telang Usan Hotel Kuching

Malaysia , Kuching and Sarawak
Kuching, Lot 340-345 Jalan Ban Hock
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50 reviews shown

8/10

Excellent

24 May 2025

Kirsty

The staff here are lovely: welcoming and helpful. The hotel is about 15 mins walk from the waterfront, and there are lots of eating places en route.
The decor and furniture in the rooms is dated, but I think this is appropriately reflected in the price. Each floor has a stuffed bookcase with a wide range of books which guests can borrow.
I experienced both a buffet breakfast and an individual one during my stay. The individually-prepared breakfast was excellent, with lots of choice; the buffet was pretty standard. I especially recommend a papaya granola smoothie!

Leisure

8/10

Excellent

09 Nov 2024

Harry

This hotel is an outstanding value about 15 minutes walk to the site son the center of the city.

Leisure Self

8/10

Excellent

31 Jul 2024

Howard

Excellent hotel and restaurant staff. All were very courteous, and receptive to our needs. Food was excellent and delicious. We really admired the historical and authentic indigenous artifacts and decor found in the lobby, cafeteria and on the grounds. The Wi-Fi was good but weak in some areas.

The rooms were clean but dated. However the hotel is undergoing a major renovation beginning with the first floor.

Leisure Partner

10/10

Exceptional

11 Mar 2024

LUANG KIAW

As usual, it's always like returning home. Almost all the staff at Telang Usan are familiar faces. We got the room facing the lovely green garden/forested area upon request. Love it! Will definitely be back.

Leisure Family

10/10

Exceptional

17 Sep 2023

Luang Kiaw

Staff & service: Generally excellent. (1) Melanie & Nicky went the extra mile to arrange for a FOC recce trip to Bengoh. My daughter & I had a fantastic day. (2) On our departure day, the staff on duty were quick to remediate the missed breakfast order done the day before by getting the kitchen staff to prepare our breakfast on time, although it wasn't the menu which we originally pre ordered. Cleanliness: Generally, a clean hotel. However, the housekeeping team could ensure that they clean/wipe the room's bathroom-toilet with regard to the sink, counter, shower cubicle & floor on a daily/regular basis during the guest's stay.

Business_and_leisure Family

2/10

Poor

08 Aug 2023

samira

Avoid if respiratory problems very damp hotel

Avoid if you have respiratory problems. No ventilation damp and musky mould old smell throughout hotel. Hotel needs major renovation. Very old. Not value for money at all. Staff are very polite and friendly they do try and help but unfortunately hotel is in bad condition

Partner

10/10

Exceptional

02 Jul 2023

May Yeok

As always, excellent! Very personalized service. Feels like home. Tranquil environment to rest, chill & relax completely. Stayed in Room 313 with mom. Love the green view. Even better than my last room.

Business Family

10/10

Exceptional

19 May 2023

May Yeok

Close to nature. Very friendly & helpful staff; Melanie is always so cheery, prompt & attentive. Love the lady boss, Audrey too. Always feel so welcomed. Surrounded by eateries such as See Good Restaurant & Lepau. The latter serves delicious & authentic Dayak cuisine. Lamin, the hotel's own restaurant serves authentic & delicious food with fresh ingredients. Love their Sarawak Laksa which is a must try. Although a bit dated, this hotel is way better than Pullman, Hilton & Majestic in terms of friendliness of its hotel staff, food, timely housekeeping, quiet, parking space and unique display of indigenous arts, craft & artefacts, etc.

Business_and_leisure Family

10/10

Exceptional

06 Oct 2019

Verified traveler

Parking provided. Restaurants are just nearby the hotel and you can walk. This hotel price is cheap and they also provide breakfast. Simple breakfast but to me is ok.

Friends_and_family Family

10/10

Exceptional

03 Sep 2019

Mary

Comfortable room helpful staff, closed to restaurant and city center

Business Self

8/10

Excellent

02 Jul 2019

Mohammad

Up grade the toilet and put pipe hose for every room

Business_and_leisure Family

8/10

Excellent

17 Feb 2019

Verified traveler

Good Service & clean

8/10

Excellent

08 Jan 2019

Ahmad

With ample parking space and adequate breakfast, the hotel was ideal for longer stays for a person owning personal transport. Meals are also available at the cafe at a reasonable price. The only minor complaint is perhaps the loud noise emanating from nearby restaurants and cafes which are popular for functions and gatherings.

6/10

Pleasant

11 Nov 2018

Nour

My room in front of housekeeping room, no privacy.

10/10

Exceptional

24 Sep 2018

Musnaliza

Good value with all facilities that you need

Old hotel but nice. Complete facilities with free parking and free breakfast. Spacious room. Location behind Pullman Hotel Kuching but no pedestrian walk (short cut) from Telang Usan to Kuching Waterfront. Need to drive less than 5 minutes. Famous steamboat (Halal Muslim) in front of the hotel. Delicious and cheap. Self service dobi just around the corner at the main road. Very quiet and relaxing place with small garden in front of it. Room has all the facilities like towel, toiletries, kettle, coffeemix, TV, aircond, elevator/lift. We enjoy our 2 nights stay here. Will come again.

Partner

6/10

Pleasant

26 May 2018

Voon

Clean, tidy, good house keeping......................

10/10

Exceptional

08 Mar 2018

Moses

Room clean but no socket behind bed for charging my hp..can improbe it ..tq

8/10

Excellent

01 Mar 2018

Verified traveler

Budget and peaceful with breakfast and parking.

Hotel is old but room is spacious and renovated a little. Front desk wasnt so friendly. Surrounded by green trees and quiet. Steamboat restaurants nearby and bit happening. For this price it is quite satisfying.

8/10

Excellent

08 Feb 2018

Kenon

GOOD HOTEL JUST NEED SOME IMPROVEMENT

1- Hotel's staff are very friendly & helpful
2. No hose pipe in the toilet in the guestroom,so its hard for me(muslim) to wash my \"thing\" after po*p

6/10

Pleasant

06 Dec 2017

Norazam

Ok lah

Quite old hotel and need refreshment

8/10

Excellent

25 Jul 2017

Verified traveler

A good hotel with good facilities.

Easy to book tours there, a 24 hour Laundromat near by, near the cat statue, a lift, and breakfast served at a reasonable hour.

10/10

Exceptional

08 May 2017

Verified traveler

Nice well run hotel

Very nice room, even got one that didn't reek of cigarettes. Only problem with it is access. It's not a long walk anywhere but the heat and the lack of footpaths made getting around less than enjoyable and took the shine off an otherwise excellent experience a bit. That said I would stay there again.

6/10

Pleasant

01 May 2017

samantha

Noisy environment

The basic facilities of hotel are provided, breakfast is included too. Good services from the hotel. However, there are no noise cancellation for the room, we can basically hear the musics and noises from the party held in the cafe below the hotel. The water heater needed a longer time to heat up too.

6/10

Pleasant

06 Jan 2017

Verified traveler

its ok for 3 star with no cable tv.

8/10

Excellent

03 Jan 2017

Verified traveler

simple and comfort

good

Family

6/10

Pleasant

28 Dec 2016

musicman

it was just okay. dissapointed as advertised cable tv was not provided an that kind of felt like i was being cheated of a facility.

2/10

Poor

25 Dec 2016

Azima

Not a nice stay

We reached the hotel around 10.30 pm. The staff told us our room was given to another guest despite the booking and payment through expedia. Was given a replacement room. Very old, shabby and not clean. No hose in toilet. We even skipped breakfast.

8/10

Excellent

08 Dec 2016

suhai

Good

Low rate with breakfast
Suitable room for family

8/10

Excellent

08 Nov 2016

Verified traveler

Worthed for Relax after Bussiness Activation

it's a old hotel but comfort and clean with k8ndness staff

8/10

Excellent

27 Aug 2016

Verified traveler

Enjoyed my stay!

Felt very comfortable with the friendly staff, Location was near restaurants as well as the liquor ice cream. Very delicious. I would stay again. Walking distance to many places including Hills Mall.

8/10

Excellent

26 Jun 2016

Verified traveler

Great.

Clean but have a little smell of the room when enter room.

2/10

Poor

21 May 2016

Verified traveler

pardon me?

this is NOT one of the \"Top 10 Hotels in Kuching\"

10/10

Exceptional

20 May 2016

Amy

Nice hotel, clean, comfortable and lovely staff

I highly recommend this hotel, it is clean, comfortable, has great wi-fi connectivity, free breakfast and the staff are very helpful. However it can be a bit noisy if you have a front-facing room as the restaurants nearby play music, it is not too bad unless you are trying to concentrate on work or studies. However I'm sure a room facing the other direction won't have this issue.

2/10

Poor

20 May 2016

Verified traveler

very low class place

no room service (telephone disconnected), no minibar, no working TV; drunk personnel tries to enter room and disturbs sleep.

8/10

Excellent

15 May 2016

Verified traveler

Nice staff and friendly. Highly recommended for others.

6/10

Pleasant

01 Mar 2016

Almaududi

Good

Good

Partner

8/10

Excellent

28 Feb 2016

Syed Tariq

Nice hotel at competitive rate

Overall Good Experiance,
would like to stay again

Family

8/10

Excellent

11 Feb 2016

Verified traveler

Close to town centre

Very accommodating for serving us CNY meal and later checkout. Kudos and thanks!

Family

8/10

Excellent

24 Oct 2015

Jack

Room was nice and clean. TV was advertised as \"cable channels\"...... No English speaking channels, no sport channels and only 5 in total to choose from.
Breakfast was ok but nothing special.

Partner

8/10

Excellent

28 Jun 2015

Verified traveler

Hotel review

The hotel furniture seem a bit old but service is ok. Then the hotel environment also is calming. Overall worth the money.

2/10

Poor

05 Feb 2026

Jui Pi

The room is humid ， got mouldy n smelt bad, bedsheet has hair, the pillow inside mouldy , stained as well. The toilet was the same, the shower head dirty, black n mouldy, the door n the towels were, too. I asked to change the room, n yet it was better, but the shower head was dirty n black n mouldy, wow,, just want to escape from the place. The only star i can give is for the help to change a room,, not the worst one,but mouldy n dirty, too.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Rina

とても静かで落ち着いたホテルでした。チェックインの時間よりも早く着きましたが、早めに部屋に入れてくれました。また泊まりに行きます。

Business_and_leisure

10/10

Exceptional

16 Oct 2024

Julien

Hotel typique

Hôtel typique dans un cadre verdoyant. En cours de rénovation. Bon petit déjeuner.
La salle de bain est correct avec eau chaude.
Grande chambre au calme.

Partner

6/10

Pleasant

29 Jul 2024

Jan Helge

Med gang avstand til elvepromenaden

Vi bodde der i 12 døgn. Senga var dårlig, air con var et mysterium. Renholdet var fraværende. Renholder kom og vi ba dem kom senere så kom de ikke senere. Reholdet var elendig. Tror ikke gulv ble vasket den tiden vi bodde der. Dette er tydeligvis noe som alle hoteller i Malaysia plages med. Restauranten var grei god mat. De ansatte burde muligens ha hatt seg et engelskkurs

Partner

10/10

Exceptional

09 Sep 2023

Angela

Einfach rundherum wohl gefühlt

Das Hotel ist sehr angenehm, große Zimmer, gutes lokales Frühstück, sehr schöne Artefakte und Bilder von lokalen Künstlern. Das Personal ist besonders freundlich und immer hilfsbereit, ich habe mich einfach rundherum wohl gefühlt. Gleich nebenan ist ein wunderbares Restaurant mit indigener Küche und ins Zentrum kann man zu Fuß laufen 20 min oder ein Grab Taxi nehmen. Perfekt!

Self

8/10

Excellent

18 Jun 2019

Verified traveler

quiet hard to f9nd especially for outsider like me

Friends_and_family Family

10/10

Exceptional

21 May 2019

Verified traveler

selesa dan sesuai untuk berehat.