Name: Best Western Kings Manor Hotel
Address: Milton Road East, 100, Edinburgh, EH15 2NP, GB

8/10

Excellent

12 Jul 2026

David

Excellent position and a good hotel but charging for parking was unnecessary.

Partner

8/10

Excellent

06 Jul 2026

Stephanie

Everything was clean. I loved my room. It’s not the most updated place in the world, but it had its own charm. It’s warm and inviting. The staff was great, and had good suggestions for tours. It’s kind of a pain not having anything nearby. No convenience stores or coffee shops. You have to take a train or Uber. I tried the connected restaurant twice and did not care for it. It’ll do though with nothing else around. Overall, it was a good value and I felt safe and comfortable

Self

8/10

Excellent

06 Jul 2026

Amelia

I liked the hot tub and the swimming pool a lot! I found the room numbering and layout really confusing, with no logical order to how the rooms were laid out in the hallways. It took several minutes to find the room. I think a map of the layout would have been helpful.

Family

4/10

Poor

03 Jul 2026

Sheryl

Staff was friendly. I didn't have the breakfast or use the bar. The room was 81.5° F and would not even cool down at night with the windows open due to the attic being too hot. The room had no shampoo, hair conditioner, lotion, shower cap or anything other than liquid soap.

6/10

Pleasant

24 Jun 2026

Kelly

The hotel is somewhat dated. The bar and pool area are nice. The front desk staff were not friendly. The bar staff were friendly

Friends_and_family Family

6/10

Pleasant

23 Jun 2026

Neville

Excellent location for buses into Edinburgh. Hotel needs refurbishment and upgrades especially door locks. Hotel check out is 11am but we were locked out of our room at 10am, not good!
We let receptionist know.
Breakfast ok but could be better

Friends_and_family Friends

8/10

Excellent

18 Jun 2026

Kellie

The only thing I wished was that they had a laundry room.

Family_with_children

10/10

Exceptional

16 Jun 2026

Stephanie

Tout était excellent. Il faut prendre un transport pour aller au centre ville sinon c’est plus d’une heure de marche, mais l’autobus passe juste en face et elle passe souvent. Le déjeuner est excellent, le personnel très accommodant, la
Picine super. J’y retourne la prochaine fois

Self

10/10

Exceptional

10 Jun 2026

Jake

The location of this hotel is incredibly convenient as its just a 10 minute stroll down to Portobello beach which is so underrated (and long may it stay that way). The property itself is a magnificent old building with plenty of character. Staff couldnt be more helpful, whether that be reception or the leisure staff, they couldn't do enough. Will be using again for the next trip to Edinburgh

Self

10/10

Exceptional

08 Jun 2026

Richard

Good selection for breakfast and the room had coffee and tea perfect

Partner

4/10

Poor

03 Jun 2026

philip

bathroom stunk to high heaven of paint. all the towels stank and the smell was awful. i think in future if yoyr decorating rooms atleast air them out afterwards. kind of ruined my experience especially as the price for the room was extortionate anyway.

Self

10/10

Exceptional

31 May 2026

Rachel

Quiet and very well located for city centre. Pool was a great bonus. Very friendly staff.

Family

10/10

Exceptional

29 May 2026

Jack

We had a very comfortable 3 night stay. Our room was quiet and comfortable with all the amenities. The staff was helpful and friendly.The hotel is an easy city bus ride to the city center. Good food and drinks choices.

Partner

10/10

Exceptional

28 May 2026

John

Room was clean and comfortable, reception staff were excellent in helping out with booking problems. Good variety of Bistro food, breakfast was ok. Best was being able to use the leisure facilities from 6.30am. Free parking on the main road was a bonus too. Nearby train for a 7min hop into Edinburgh Waverley in heart of city, so excellent location.

Self

10/10

Exceptional

26 May 2026

Gary

Room was very large,spotless & bar served excellent pint of Guiness

Self

8/10

Excellent

25 May 2026

Patricia

The hotel is clean, with pleasant reception staff and the room featured a bath tub. There are large windows overlooking rooftops and good blackout curtains, but the decor and carpets are dated. Telephone in the room was out of order and there was no shower gel in the dispenser in the bathroom. The location directly across the street from a bus stop was very handy, so was the location of a news agent just next door when I had emergency need for a new SIM card. I really regretted not having time to use the pool, one of my main reasons for booking the hotel. I decided not to eat in the restaurant. I did sit down and was immediately asked for my order, which of course I wasn’t ready to give. I watched as many pints of beer were delivered to other tables and gave up waiting further. Seems the bar is the priority there.
Given the high cost of Edinburgh hotels and the fact the room wasn’t pretty (mire if a conference room style of decor) I would choose somewhere else the next time.

Self

10/10

Exceptional

23 May 2026

Andrea

Lovely large bed. The room fan was needed.

Partner

10/10

Exceptional

23 May 2026

Neil

Pleasant stay

8/10

Excellent

20 May 2026

Chun Yin

Spacious room. Good deal with reasonable price.

10/10

Exceptional

17 May 2026

Paul

Gid stay

4/10

Poor

12 May 2026

Jaimin Sunil

No shampoo provided at hotel and bath soap liquid was filled with water

Family

10/10

Exceptional

09 May 2026

Geoffrey

Everything was top notch.

10/10

Exceptional

08 May 2026

Andy

Another Great Stay at Kings Manor with my Wife & our Parents. Rooms, Food & Hospitality was 1st Class as usual. Thank-you Tea we will be back

Friends

4/10

Poor

06 May 2026

Kimberly

Parking was easy and convenient but overall the hotel is just okay. The carpet in the hallways is worn and torn giving it a rundown look. The pool is nice and there is a steam room and a sauna. The room is okay, clean. Same, a little run down. It is reasonably priced and there is a convenient bus stop.

10/10

Exceptional

05 May 2026

Jason

The hotel was the perfect place for me and my family to stay after driving to Edinburgh and arriving in the late evening. We were met by welcoming and friendly staff who quickly got us to our romm and helped with any questions. They even brought a fridge to our room. The bar was open late which gave me a chance to relax over a beer before bedl. thank you to the staff and management of the Best Western Kings Manor.
The Konkens

Friends_and_family Family

10/10

Exceptional

03 May 2026

Dale

All outstanding.

Partner

10/10

Exceptional

01 May 2026

Stephani

Breakfast was great, lots of choices. Typical Scottish fare, very good.
Staff was friendly. Parking was £8 and easily accessible. Overall very nice place. Indian food offered in the hotel restaurant was outstanding and authentic.

Friends

10/10

Exceptional

29 Apr 2026

Katharina

Great stay lovely room only co.plaint was potty WIFI

Partner

10/10

Exceptional

28 Apr 2026

jacklynne

Stay here regularly, my go to for a night away or staycation. Lovely friendly leisure & spa centre, right by bus stops to city and neighbouring coastal villages, racecourse etc. Nice bistro food. Walking distance to miles of fabulous pristine beaches. I cannot fault Rakesh and his team at Kings Manor

10/10

Exceptional

23 Apr 2026

Lisa

Parking easy, room very clean and comfortable, lovely reception staff at check in

Self

10/10

Exceptional

21 Apr 2026

Luksamon

Clean room, helpful staff

Partner

8/10

Excellent

21 Apr 2026

Geraldine

Room hot

Friends

10/10

Exceptional

20 Apr 2026

IAN

Bistro food was only okay on this occasion.

Partner

10/10

Exceptional

19 Apr 2026

Charles

Comfy room with a window that opened. Lovely pool and sauna

Self

8/10

Excellent

18 Apr 2026

Margarita

Menu was ok

Self

10/10

Exceptional

18 Apr 2026

Michael David

You must remember to place your clean my room tag on the bedroom door otherwise your room will not be cleaned that day. All the staff are super helpful and very pleasant 😎

Partner

10/10

Exceptional

18 Apr 2026

Laura

Lovely clean room, big comfy bed.

10/10

Exceptional

17 Apr 2026

Jeffrey

Breakfast was great!

Family

8/10

Excellent

13 Apr 2026

Julian

Good sized room, we were surprised how roomy it was, place was clean but there is room for improvement. Breakfast was ok nothing special just avarage.
Paying extra for parking on the top is ridiculous especially the rate they charging.
Overall We would stay again: good facilities like spa and pool, lovely bar and nice staff.

Family_with_children

8/10

Excellent

12 Apr 2026

Sophie

Big room but it could do with air conditioning or a fan, it was roasting in there as the sun was going down! Breakfast was ok. Place is dated but did the job for a 2 night stay. Lovely staff

Partner

6/10

Pleasant

08 Apr 2026

Brittany

It was old with a moldy bathtub and dingy carpets. Still, there was a lot of space and the access to the pool/sauna/hot tubs, etc, made it overall a good value.

Partner

2/10

Poor

06 Apr 2026

Guy

Tatty. Too tatty for this price even in Edinburgh. The dreaded parking eye have been used.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Lucy

Clean and spacious room, lovely pool, friendly staff, buzzing bar and very convenient for beach walks and quick train to Edinburgh - would definitely recommend.

Partner

10/10

Exceptional

04 Apr 2026

Ashwani

We had an absolutely wonderful stay at this hotel. From the moment we arrived, the staff were warm, welcoming, and incredibly attentive. The level of service throughout our stay was truly excellent – nothing was too much trouble, and every request was handled promptly and professionally.
The room was spotless, comfortable, and well-equipped, making it easy to relax and enjoy our time. The overall atmosphere of the hotel was inviting and well-maintained, which added to the experience.
Special thanks to Syed and Rakesh who were very helpful to make our stay more comfortable. Syed went a extra mile and moved us to club room which made our stay even more extra special. Thanks to Syed.
They have restaurant with indian menu and food is obsolutely delicious. Also the fries from restaurant are great.
This hotel has pool and jacuzzi which is an added benefit if we are staying with kids. My daughter loved it and enjoyed while we stayed at hotel.
We would highly recommend this hotel to anyone looking for great service and a comfortable, enjoyable experience. We will definitely be returning in the future!

Family_with_children

10/10

Exceptional

04 Apr 2026

Ashwani

We had an absolutely wonderful stay at this hotel. From the moment we arrived, the staff were warm, welcoming, and incredibly attentive. The level of service throughout our stay was truly excellent – nothing was too much trouble, and every request was handled promptly and professionally.
The room was spotless, comfortable, and well-equipped, making it easy to relax and enjoy our time. The overall atmosphere of the hotel was inviting and well-maintained, which added to the experience.
Special thanks to Syed and Rakesh who were very helpful to make our stay more comfortable. Syed went a extra mile and moved us to club room which made our stay even more extra special. Thanks to Syed.
They have restaurant with indian menu and food is obsolutely delicious. Also the fries from restaurant are great.
This hotel has pool and jacuzzi which is an added benefit if we are staying with kids. My daughter loved it and enjoyed while we stayed at hotel.
We would highly recommend this hotel to anyone looking for great service and a comfortable, enjoyable experience. We will definitely be returning in the future!

Family_with_children

6/10

Pleasant

02 Apr 2026

Michael

Staff were superb. Hotel room was clean and lovely (toilet seat came off on first use but I fixed it back).

Changing rooms in spa smelled and hotel was a little worn but no complaints as it’s a 3 star so our expectations were met.

Friends_and_family Family

8/10

Excellent

02 Apr 2026

Jane

Nice hotel but looking very tired in places

Self

10/10

Exceptional

31 Mar 2026

Eleanor

Hotel was lovely breakfast choice really good and staff were fruendly

Friends_and_family Family

6/10

Pleasant

30 Mar 2026

Eileen

Breakfast was fine. Staff is nice, but not super competent. Plumbing issue not addressed in a reasonable time frame. Double booked my room and had a stranger enter. They fixed it, and in the process voided my key. Had to keep reminding restaurant that i was registered for breakfast due to the room change issue. Great location.

Self

8/10

Excellent

28 Mar 2026

Jasmin

We don't drink alcohol so I have no feedback on that, the breakfast options were decent, we stayed for a week and we got a bit tiered of it, but there is the resultant attached that makes it super convenient to switch things up and we really liked having those options

Partner

8/10

Excellent

28 Mar 2026

Nicola

Everything was fine except the toilet did not flush easily

Self

6/10

Pleasant

27 Mar 2026

Peter

8 min walk to train, Quiet so good nights sleep. Bed large, clean, comfortable. Shower very good. Aircon didnt seem very good. Good in-room tea& coffee making. Room & hotel grubby, not well cleaned or maintained; carpets not clean, TV covered in dust clearly not been cleaned in ages.

10/10

Exceptional

26 Mar 2026

Andrew

All the staff were so helpful and friendly.
I have stayed at so many hotels around the world but this hotel has it all.
Nice quiet rooms, fantastic restaurants,
Wonderful staff.
A leisure club with everything…
A true gem in the hotel world.
Old world charm.
Well done everyone

Business

10/10

Exceptional

25 Mar 2026

Julianna

Very very friendly staff. Beautiful room for a great price. The only issue was no conditioner or shampoo in the shower so it’s kind of expected for you to wash your hair with hand soap so bring your own!!! Everything else was great. Breakfast was great. Bus stop was right in front. Didn’t go to the pool or sauna but the restaurant/bar was lovely :) Would recommend

Self

8/10

Excellent

25 Mar 2026

Lyndsey

Located in a lovely neighbourhood, walking distance to the beach(10 mins), friendly, helpful staff. Disappointed that we couldn’t get an appointment in the beauty salon but we enjoyed the use of the leisure centre. I would stay there again.

Partner

6/10

Pleasant

24 Mar 2026

Allan

The property is looking a bit tired now carpets in poor condition overall very clean but you can’t hide old or worn out infrastructure staff very welcoming and very helpful

Quite good value for the money £100 a night

Partner

10/10

Exceptional

19 Mar 2026

Andy

Another Great Stay at the Kings Manor Hotel Portobello Edinburgh. The Hotel, Food & Staff were All 1st Class and it is the Perfect location for Exploring East Lothian or having a Night out in Edinburgh. Thanks to All the Team at Kings Manor we will be back.

Partner

10/10

Exceptional

17 Mar 2026

Richard

The hotel is very nice with friendly staff and a nearby newsagent. The hotel is also close to Brunstane rail station with regular trains to Edinburgh Waverley, and there are nearby bus stops for buses into Edinburgh city centre. The room is clean and, although fairly basic, is decent size and contains everything you need. The breakfast is of good quality, and the adjoining gym and spa are definite bonuses.

Self

10/10

Exceptional

12 Mar 2026

Claudia

Very nice size and tidy room!

Partner

10/10

Exceptional

11 Mar 2026

Linda

Had a lovely one night stay. Both rooms were clean an smelt clean they were both spacious and liked that we could see the sea over the roof tops. One down point of hotel were the carpets they were a bit tired.The pool facilities were excellent and not too busy when we went. We ate in the Bistro where we found the food first class and reasonably priced. Breakfast was good with plenty selection the only fault were the toasters they took forever to toast. The staff in in hotel and leisure facilities were all friendly and polite. We would definitely stay here again.

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

Jeff

Needs some modernisation

Business

10/10

Exceptional

07 Mar 2026

Michelle

Comfortable , clean, courteous staff and great location to beach promenade!

Self

8/10

Excellent

03 Mar 2026

Paul

The hotel was great for its location, but the room could have been cleaned better. But the real disappointment was the staff arguing during breakfast service

Partner

10/10

Exceptional

02 Mar 2026

Fiona

Good breakfast choices, enjoyed health club, nice room, although small, bed was large and comfortable.

Partner

10/10

Exceptional

01 Mar 2026

Michael

Really quite a basic hotel, but perfectly fine and great value ( we paid £71), Pool is nice, but there were hooligans in unfortunately. Free EV charging a genuine bonus

Partner

10/10

Exceptional

28 Feb 2026

Peter

Yes.

Self

8/10

Excellent

21 Feb 2026

Debbi

The room was clean. Staff were friendly. The room was quite basic the bed was comfy and the shower was amazing. I think it was excellent value.

8/10

Excellent

18 Feb 2026

edward

Enjoyed our stay. The introduction of an £8 daily parking fee however, left a sour taste in our mouths. . may cause usls.

Partner

8/10

Excellent

12 Feb 2026

Ben

Great hotel and even better service. Slightly soured by a comment an older staff member made to a restaurant service staff. We thought he told her to smile more. But she already was - an excellent host.

Business

10/10

Exceptional

09 Feb 2026

Craig

Everything excellent.

Self

10/10

Exceptional

09 Feb 2026

Esillina

I was given the best room and the staff were really excellent.

8/10

Excellent

05 Feb 2026

Peter

Staff and quiet room

Partner

10/10

Exceptional

02 Feb 2026

Tabitha

Good location and vlwan

Leisure Self

10/10

Exceptional

01 Feb 2026

Malcolm

Staff were all nice, room was clean and the food in the restaurant was great as was the selection of beer.
Didn't get to use the pool as we didnt have time but have used previously, its a great facility.
The hotel is pet friendly 🐾
There

Partner

6/10

Pleasant

31 Jan 2026

Chantelle

Firstly Tay is a credit to the hotel. She was efficient, prompt and friendly and did her best to help for the duration of our stay. There was also a gentleman with her who also brilliant.
However, our booking was cancelled by a colleague. The next day the same colleague was rude and had not added the complimentary breakfast that was offered. The room was good aside from the issues with the water.the

Partner

10/10

Exceptional

29 Jan 2026

Kevin

Great swimming pool after a day travelling in the car. Nice meal in evening. Good breakfast and a comfy bed.

Friends_and_family Family

8/10

Excellent

26 Jan 2026

Jean

Friendly staff. Room was big and warm .

Friends_and_family Family

8/10

Excellent

26 Jan 2026

Andrew

The room was a good size, comfy bed but the pillows were a little flat.

The staff on reception were very nice and very helpful.

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Susan

The room was clean,staff were very helpful & always had a smile on their faces enjoyed our stay very much

Leisure Partner

8/10

Excellent

20 Jan 2026

Aberum L

The hotel is older, but they have done a good job keeping it nice and tidy. It was clean everywhere. It has a pool, gym and restaurants which is nice. The room was small, but it was fine, because it was just me. Bathroom was nice and clean, updated. Bed was hard but they added a few duvets and that helped a lot. Everyone was super nice and hospitable. No hidden fees. Would stay again.

Business_and_leisure Self

6/10

Pleasant

20 Jan 2026

Olivia

To be honest, it was just a very average hotel. I wouldn’t stay here long, but if you’re doing just a quick overnighter, there’s absolutely nothing wrong with it. The room was very small, but it was very walkable to the beach.

Leisure Self

10/10

Exceptional

19 Jan 2026

Joyce

Great hotel in a brilliant location. Swimming pool, hot tub, good clean spacious room and nice staff.
Thank you for a great stay and hopefully we will see you again soon.

Partner

10/10

Exceptional

17 Jan 2026

Melanie

Lovely room with a window I could open. Nice clean bathroom with a bath. Pool facilities were excellent, I used it twice during one one night stay. The reception staff were helpful and they let me store my bike inside, that was super kind. I thought it was an excellent overnight stay and I would definitely return.

Business Self

10/10

Exceptional

17 Jan 2026

Carole

Did not have breakfast

Partner

10/10

Exceptional

14 Jan 2026

Ian

Yes everything was great

Partner

8/10

Excellent

12 Jan 2026

Sheila

Enjoyed our stay, breakfast was good my husband enjoyed the cooked breakfast while i enjoyed the continental selection. The bedroom was clean and comfortable, however, could not find a usb charging point. Staff were friendly and professional.

Partner

10/10

Exceptional

12 Jan 2026

Stee

The friendliness and nothing was too much trouble for them

Self

8/10

Excellent

11 Jan 2026

Clare

Excellent value for family, leisure facilities ideal

Friends_and_family Family

8/10

Excellent

10 Jan 2026

Stephen

The bedroom was clean,staff were friendly and I liked the opportunity to make use of the swimming pool and spa. The breakfast was of good quality/standard.

Self

10/10

Exceptional

08 Jan 2026

Nev

Great hotel, clean , friendly .. great amenities. Good value

Business

10/10

Exceptional

08 Jan 2026

Jesper

Quiet room good bed clean room good breakfast and food

Business

6/10

Pleasant

07 Jan 2026

Ian

Rooms very tired and in need of modernisation. Leisure facilities are good

Leisure Partner

8/10

Excellent

05 Jan 2026

Adele

Yes room was good, we had a dog friendly room for my friends service dog.
Spa was lovely and clean, staff were great to help with all information we needed
Reception staff were really helpful.
We were room only but had breakfast on one day. Was ok. We went to portobello cafe much better

Friends

10/10

Exceptional

02 Jan 2026

jacklynne

Friendly and courteous staff and clean comfortable room

Leisure Pet

10/10

Exceptional

02 Jan 2026

Bayram

Clean room, nice staff, very big and comfy bed, good breakfast, free parking and free EV charging

Leisure Family

8/10

Excellent

30 Dec 2025

Ian

Clean room . friendly staff. Good breakfast.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Joy

The room was very clean and had everything we needed ( except a hairdryer).
Staff were lovely and friendly. Nice atmosphere! We would not hesitate to stay here again as the location was also close to family and a leisurely bus ride into Town. (Princes St etc...).

10/10

Exceptional

29 Dec 2025

Kate

Lovely stay, huge bed and great location.

Leisure Family_with_children

6/10

Pleasant

27 Dec 2025

Lesley

Entrance to hotel lovely.staff friendly and helpful.
Rest of hotel very shoddy and badly in need of improvement.

Leisure Partner