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Express Inn Near Columbus Airport

Columbus - OH · United States

5910 Scarborough BlvdView location

3.8/10Review score274 Reviews
Cleanliness3.8/103.8
Service4.8/104.8
Comfort3.8/103.8
Condition3.6/103.6
Location4.8/104.8
Neighborhood4.8/104.8
Amenities3.6/103.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Express Inn Near Columbus Airport

When all you need is a solid deal on a simple stay, the hotel in Columbus, OH near Eastland Mall is just what you are looking for.

Our convenient location off Route 70 offers convenient access to attractions like Magic Mountain Fun Center, Nationwide Arena, Columbus Motor Speedway, Scioto Downs Racino and Columbus Museum of Art. Enjoy amenities like free WiFi, free parking, a seasonal outdoor pool and guest laundry services.

All guest rooms offer a coffee maker and hair dryer.

Read more about this hotelShow less

When you stay at Express Inn Near Columbus Airport in Columbus, you'll be near the airport, within a 5-minute drive of Blacklick Woods Metro Park and Pickerington Ponds Metropark. This motel is 11.7 mi (18.9 km) from Greater Columbus Convention Center and 13.1 mi (21.1 km) from Nationwide Arena.

Stay in one of 99 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from March 01 to September 30.
    • Pool access available from 9:00 AM to 6:00 PM.
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 10 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Blacklick Woods Metro Park 4.1 km / 2.6 mi
Hunters Run 4.5 km / 2.8 mi
Pickerington Ponds Metropark 4.6 km / 2.9 mi
Big Walnut Park 4.8 km / 3 mi
World Harvest Church 5.1 km / 3.2 mi
Motorcycle Hall of Fame Museum 6.3 km / 3.9 mi
Civic Park 8.5 km / 5.3 mi
Mount Carmel East 8.9 km / 5.6 mi
The Golf Depot 11.1 km / 6.9 mi
Gahanna Woods Park and State Nature Preserve 11.3 km / 7 mi
Three Creeks Park 12.1 km / 7.5 mi
Friendship Park 13 km / 8 mi
Airport Golf Course 13.1 km / 8.1 mi
Grand Prix Karting 13.1 km / 8.1 mi
Groveport Recreation Center 13.7 km / 8.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
Show 14 more facilities & services
  • Check-out hour
  • Wi-fiExtra charge
  • Secure parking
  • Room service
  • Laundry service
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Luggage room
  • Non-smoking area
  • Outdoor freshwater pool
  • Non-smoking establishment
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN BED SMOKINGDOUBLE • QUEEN BED SMOKING • 1 Bedroom • 13 m²DBL.QN-JK
    DOUBLE QUEEN BED SMOKINGPhoto unavailable6 photos

    Express Inn Near Columbus Airport

    DOUBLE QUEEN BED SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-JK

    Room amenities

    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Direct dial telephone
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Express Inn Near Columbus Airport

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Express Inn Near Columbus Airport

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 13 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable6 photos

    Express Inn Near Columbus Airport

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Bathtub or Shower allocation on arrival
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE ACCESSIBLE SMOKINGQUADRUPLE • ACCESSIBLE SMOKINGQUA.H6-JK

    Photos are not available for this room type.

    Express Inn Near Columbus Airport

    QUADRUPLE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Express Inn Near Columbus Airport

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Express Inn Near Columbus Airport

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DOUBLE BED SMOKINGQUADRUPLE • DOUBLE BED SMOKINGQUA.DB-JK

    Photos are not available for this room type.

    Express Inn Near Columbus Airport

    QUADRUPLE DOUBLE BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DOUBLE BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Express Inn Near Columbus Airport

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Express Inn Near Columbus Airport

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SMOKINGQUADRUPLE • SMOKINGQUA.JK

    Photos are not available for this room type.

    Express Inn Near Columbus Airport

    QUADRUPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Express Inn Near Columbus Airport

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Express Inn Near Columbus Airport

3.8
Review score
274 Reviews
Cleanliness
3.8 /10
Service
4.8 /10
Comfort
3.8 /10
Condition
3.6 /10
Location
4.8 /10
Neighborhood
4.8 /10
Amenities
3.6 /10
100 reviews shown
2/10
Poor
30 Jun 2026
Barry
DO NOT STAY HERE!!!!! This place was absolutely terrible! We couldn’t park close to our room and while we were driving around looking for parking, the inn that was next door had a guy screaming for help trying to get out of a room and we saw him drug back in! We found our room and entered to find the locks didn’t work because it seemed that the door had been kicked in previously. Upon further inspection, there was toilet paper shreds all over the counter on the bathroom, there was dirt all over the shower, the towels were used and has lipstick all over them. There were holes in the comforter from cigarette/smoking ashes. After removing the comforter, there was dirt and a shoe print on the sheets! EWWWWWWWW!!!! Our cousin was staying in another room and they had an even worse room. We went to the front desk to complain and they didn’t care and they just said “ok”. This is terrible!
Family_with_children
2/10
Poor
21 Jun 2026
Virginia
This place needs to be torn down. We booked as a stop on our road trip, and the pictures provided a better picture of what the actuality was. The area is unsafe, the clerk had security, the pool was unusable, covered, and gated and locked, the rooms were dirty, beds were filthy and uncleaned if at all ever. Massive amount of dog hair in both beds under the ratted with holes comforter, stains of all kinds on the beds, dirty bathroom, broken latch on the door- lock was not locking from inside. Very poor customer service, he didn’t care about the dirty beds which is the bare minimum! All we needed was a clean bed to sleep. DO NOT BOOK A ROOM HERE. It’s literally stayed in by unscrupulous people and crackheads, there was a man screaming for help and dragged by someone else back into a room at the hotel across from this one- so there’s the safety issue for families who think they can have a quick stop for sleep.
Family_with_children
10/10
Exceptional
25 May 2026
Shelby
Great
2/10
Poor
25 May 2026
Scott
There was a hole in the Ceiling of the shower. When the people upstairs showered water came through. Room is very small very basically very old. Beds are comfy. Not the safest areas. A lot of businesses around are shut down. Parking lots can be loud at night. Window air conditioner
Friends_and_family Family
6/10
Pleasant
23 May 2026
Michael
Booked a smoking with 2 twin beds. When I arrived was given a non smoking single twin.
Friends_and_family Family
2/10
Poor
22 May 2026
Matt
The hotel didn’t exist after multiple attempts of dealing with what I believe was AI they tried to reach out to the hotel with zero response. I was left without having a hotel and the hotel literally didn’t exist at the address on the app. Super disappointing!!!!
Partner
2/10
Poor
21 May 2026
Jaclyn
Room was filthy. Sheets were stained. Fixtures falling down. AND ROACHES... We checked out and forfeited our next three nights. Do not stay here.
Partner
2/10
Poor
18 May 2026
Juan
Una completa porquería el hotel canceló las reservas sin previo aviso, al llegar al mostrador solo nos indicaron que están llenos y que no podían hacer nada! Mientras estuve ahí pude ver el mismo caso para al menos 10 personas!!! Pésimo servicio, pésima atención y Expedia tampoco es capaz de hacer nada
Family
2/10
Poor
18 May 2026
Ryan
First, the pictures posted online were of a different motel. There was no phone or trashcan, plus we had to use the ice machine at the hotel next door. The one on site was broken down and molded. It looked like someone got stabbed or worse in the room itself, the floor was covered in blood stains. Big ones. There was no hot water, the towels were dirty and they left cleaning rags for wash clothes. No WiFi, television didn’t work. Every room had at least one boarded up window. As for the positive, theAir conditioning worked great.
Friends_and_family Family
2/10
Poor
18 May 2026
Kayla
They denied a young woman to check in and left her out on the street when not one mention of her age was in the booking process. This young woman arrived after 9pm, 7 hours away from home and staff denied her admission with no refund and no where to go when the rest of the hotels were booked solid because of a concert in the area. No one answers the telephone at the complex, after multiple calls. Would NOT recommend to my worst enemy!!
Self
2/10
Poor
17 May 2026
John
They cancelled my room for no reason. They told me I cancelled it but I went through hotel.com so I know you guys know I didn't cancel my room. Left me stranded, had to spend a lot of money to get a new room. Thankfully hotels is going to reimburse me. You should remove this hotel from your site.
Friends_and_family Family
2/10
Poor
17 May 2026
Corey
The room was dirty. The place was run down. Other guest were not very savory.
Family_with_children
2/10
Poor
15 May 2026
Shaun
So I knew the place was rated low but it was all me and my daughter had as an option because there was an event called sonic temple going on. Either way, ok, no tv remote. Takes forever but a very clearly drug addict shows up a bunch of times to figure out how to repair the tv. After easily over five visits he shows up with a new tv. Asks me to handle the situation aka set up the tv. Clearly they are using the neighboring WiFi, who knows maybe they are friends, but there also was NO BATHROOM DOOR!!!!! When I mentioned it it was ignored. Also we both wake up, “why is it this cold”. Well no heat. No heat at all and we were not the only ones. I have pics of the other weirdo things.
Friends_and_family Family
2/10
Poor
15 May 2026
Mary
I got there and they told me my room was cancelled, because I didn't pay front. Come to find out I had already been charged. Then I got charged for the next 3 nights , a$ 125.00 penalty for cancelling.. not good business, the property looked very bad and the staff was not professional at all.
Self
2/10
Poor
13 May 2026
SYDNIE
he told us it was not a 5 star hotel, what did we expect? there was trash and dirty lindens everywhere
2/10
Poor
07 May 2026
Jonathan
Roaches. My shower light produced more water (from the upstairs neighbors shower drain). There were literal hairs flowing out of the light fixture along with all of the upstairs units waste water. I was awoken by the staff screaming at someone outside of my door at 0600 after other neighbors were outside yelling and partying until 0300. Couldn't use the bathroom at all. Couldn't sleep. Staff was notified of the leak as soon as it presented and nothing was done or even offered to be done. So i spent 65 dollars on a hotel room in which i couldn't use the bathroom, shower or sleep. Awesome...
Self
2/10
Poor
27 Apr 2026
Chad
Expedia canceled my room before we got there. No rooms were available. Got lucky and the fit us in but definitely not a cozy stay.
2/10
Poor
26 Apr 2026
Shawn
Unless you are totally unable to book elsewhere, avoid; not worth the lower price.
Poorly maintained property. Air/heat was a miniature window unit; they removed one side of the window and filled in the empty space above the unit with plywood. There was a big enough gap in the door to see through. Vinyl flooring that was old, beat up, and filthy. The general appearance of the room was terrible. The shower is a stand up stall and when I stretched my arm up I accidentally touched the frame of the recessed light and got hit with current. Bathroom outlet was non-functional. I’ve slept on air mattresses better than the bed. And of course, there were a couple bugs crawling around. And, there is no sign that matches the name used in the app. You have to identify it by the pics in the app.
Self
2/10
Poor
26 Apr 2026
Joyce
Apprently reservations, or basic human kindness, mean nothing. I arrived on a night that the city was basically sold out for a concert. I HAD A RESERVATION! First, the name on Hotels.com is NOT the name on the hotel. I went in to verify I had the right place and the lady that came out practically spat the address at me and then proceeded to repeatedly tap a sign hanging up that said “no rooms”. I said ok, I have a reservation. More sign tapping. Here’s my name can you look up my reservation? More sign tapping. Did you give my room away? Shrug shoulders, tap sign. I’m sorry, don’t understand what I’m saying? I made a reservation. More…you get the idea. Zero stars. Wouldn’t returning if the room was $5 for an entire week.
Partner
6/10
Pleasant
16 Apr 2026
Michael
TV didn't work, pillows old and lumpy. Only went because it was cheap. But won't go again.
Self
2/10
Poor
06 Mar 2026
Donald
Dirty, cold noisy crowded room.
Self
2/10
Poor
06 Mar 2026
Samuel
Sheets had stains on em to the point i left all my clothes on n slept on top of the blankets.
A little ass heater, hair in the shower, no towel or wash cloth like their pics need to be changed because Thats a hole in the wall. It should not be able to be on the list
Self
6/10
Pleasant
15 Feb 2026
Angela
One bed didnt even have comforter or sheets o. It the mattress was so worn down it sank in the middle without even sitting on it
2/10
Poor
02 Jan 2026
Leo
Had to get a refund and leave, the hotel has no heat. They don't tell you, though. They just left a space heater in the room and hoped we wouldn't mind. We did.
2/10
Poor
26 Dec 2025
Vincent
cockroaches coming out of the shower drain, crawling on the celing and walls.
2/10
Poor
20 Dec 2025
Ricki
The room was not equipped with heat and only half of the outlets worked. There was a space heater in the room that barely kept it warm we had to provide our own heater as well. The door was broken and not sealed properly so cold air just kept coming in. The beds are hard and not comfortable I wouldn’t recommend this hotel to anyone.
2/10
Poor
18 Nov 2025
Christina
I scheduled a three day stay and could only stay for one night. The refrigerator did not work well and my food spoiled. The toilet was not flushing then completely stopped working. When I informed staff, they told me they didn't have another room and they could not help me. I told them that I would have to check out early and they said that they don't refund. I called the site I used to book the hotel and they had trouble contacting them as well. Door bolt lock was broken off. The peep hole was just a hole with tape over it. The vent above was leaking fluid. The shower was dirty and there were roaches.
Business_and_leisure Family
6/10
Pleasant
01 Nov 2025
Kisha
Clean room and have clean linen
Leisure Partner
2/10
Poor
17 Oct 2025
Jesse

Stay away

I wasn’t allowed to che k in
Self
2/10
Poor
17 Aug 2025
Trevor
Place was run down and nasty. Blanket on the bed was at least 10 years old. Cobbeled together furnishing. Electrical appliances hanging by wire out of the walls. Struggled to get anything we needed from the staff like the pillows that were not in the room or towels and washclothes. The refrigerator was not plugged in and smelled like something died in it. And finally noticed roaches on the last day. I would not have stayed here but had no choice because dident have to money to pay for a new room wile waiting for refund to come. -1 out of 10 stars. This place should be shut down....
Leisure Family
2/10
Poor
11 Jul 2025
Ashley
Trash
2/10
Poor
30 Jun 2025
Elizabeth
When I checked in no one was at the front desk, had to wait 20min before anyone showed up. The room smelled, the large towels were dirty, they did not provide face towels and never brought clean towels for the next 2days. the trash was never remove during my entire stay. someone tried to come in room on day 2. lock on door did not work had to use latch. no remote for tv, I asked for remote never got it. shower curtain to small floor gets wet. roaches in the room. right outside my door was broken glass. I would not consider staying here again and am considering calling state and health department. I would like a refund as this was a major inconvenience this hotel should be condemed
Business Self
8/10
Excellent
16 Jun 2025
Clinton

Give them a chance

You can tell theyre trying. One room was further along in renovations then the other. Warmest, softest comforters weve had at a motel stay ever. Front desk was super nice. We will be back to see their success
Friends_and_family Family
8/10
Excellent
14 Jun 2025
Evriel
I was very well treated by the receptionist who attended to me. She was professional, courteous, and made me feel welcome
Leisure Self
2/10
Poor
08 Jun 2025
Roberta
It's nice that Loyalty Inn (previously Motel 6) added a pool and has a nice staff.
Unfortunately that's about the only good thing.
There's no hot water, no mini fridge, and it took over an hour to find the correct remote to the television.
Leisure Partner
8/10
Excellent
02 Jun 2025
Esther
Amazing staff
Lovely area and safe
Clean pool
Clean rooms
Had a delightful stay
Business_and_leisure Family_with_children
2/10
Poor
29 May 2025
Vincent
debris between sheets, noisy and people of low charter around the property
6/10
Pleasant
29 May 2025
Gabriel
They missed towels, shampoos and soaps and actually all the stuff were dirty asf
Leisure Partner
4/10
Poor
25 May 2025
Frances

Unhelpful, cramped, poor quality. Cheap

Not great, but it was cheap so I didn't expect much. The curtains fell down twice within the first 20 minutes. Cramped room that was not meant for two beds, so cramped the bedside table had to be turned 90° to even fit. Not enough outlets for the appliances so had to choose which two you wanted plugged in between the TV, microwave, fridge, and the lamp. Overhead light didn't work and one of the lamps didn't have a lightbulb. Bathroom door taped together and difficult to open, front door difficult to shut. Latch of the front door missing the hook. No TV remote, tried to call multiple different numbers, all hung up on us. Vending machines broken. Sink drain stopper didn't work. AC was taped up, tape must have pulled up and a huge bug got inside.
Friends_and_family Family
2/10
Poor
17 May 2025
Steven

Dirty room

The room was dirty raggedy
Partner
2/10
Poor
15 May 2025
Jason
No pillows, non working door key for the first two hours. The room was damaged and looked like a crime scene. No tv remote, no bedspread or duvet. This room did not match the photos on Expedia in any way.
Leisure Family
6/10
Pleasant
15 May 2025
Gerrick
The room served it's purpose.
10/10
Exceptional
08 May 2025
Shawn
Overall good experience with the staff and accommodations.
Business_and_leisure Family
2/10
Poor
06 May 2025
Brandon
I didnt even stay. I went to park and a drug addict threw a shopping cart out of her room at my car.
Leisure Self
8/10
Excellent
20 Feb 2025
Misty
The service was great and room was clean. Just didnt have heat in my room.
Self
10/10
Exceptional
16 Oct 2024
Shaeleeka P
.
2/10
Poor
11 Oct 2024
Austin

Ridiculous

Cockroach infested and no one cleans daily and the bed and pillows are hard and my door didn’t work so I had to go to the front desk to be let into my room each time
Business
4/10
Poor
22 Sep 2024
Ronald
It was cheap. But really a $25 deposit when I got to the hotel. What was I going to break that was not already damaged or poorly fixed
Leisure Partner
2/10
Poor
23 Aug 2024
Constance
I booked for a 2 bed and upon arrival they only had a 1 bed because they gave away the 2 beds that i had already booked for and i was accompanying 4 peaople. I requested to cancel and for a refund but never recieved refund.
Leisure Family_with_children
2/10
Poor
11 Aug 2024
Vernon

Worst place ever

Most horrible experience ever. No hot water , Dirty room, couldn’t get clean towels,Bed bugs, only 12 inches between the 2 beds, plywood holding air conditioner in place and then a inch gap were anyone could look in . I could go on but you get the point. HORRIBLE
Friends_and_family Family
10/10
Exceptional
28 Jul 2024
Kathryn
Was very polite and courteous.
Leisure Partner
2/10
Poor
25 Jul 2024
Lottie
Bugs in rooms and holes in the walls. Smell was not pleasant either.
Business Self
2/10
Poor
22 Jul 2024
Everett
I had to clean the room literally.. housekeeping didn’t finish it I had to make the bed and clean the entire room the guy that works nights he was very rude
Partner
2/10
Poor
24 Jun 2024
Jacqueline
Smell urine
2/10
Poor
24 Jun 2024
Thahar ali
They sold out cancelled booking
2/10
Poor
16 Jun 2024
Gregory
This was absolutely the worst motel I've ever been to. I booked 2 double rooms and the first had a roach on the door as soon as i opened it. The second was not even cleaned from the previous occupant. I walked in and walked right back out and left immediately. I was told to contact expedia for a refund by the attendant at the property. The property manager has not responded to Expedia's request for refund so i’m assuming they are just taking peoples money at this point.

THIS MOTEL SHOULD BE CLOSED AND REMOVED FROM EXPEDIA IMMEDIATELY

Business Family
2/10
Poor
24 May 2024
Sherry
Roaches everywhere,no A/ C , Tv did not work ,carpet nasty dirty,beds were not made neatly like someone was laying on them already,picture on wall had a phone number written with lipstick on it,needles to say we dint stay there the 3 days i had booked, we were for ed to find a different hotel
Leisure Family
2/10
Poor
18 May 2024
Josh
Nasty roach infested motel. No remote for tv either. Wont stay there again
2/10
Poor
03 Mar 2024
Marcia
The room was nasty and the bathroom room was dirty , bath tub look like they never cleaned it in months rust all in. Poor Management ghetto looking and people hanging out drinking on the on the facility junk all outside of the hotel busted windows with tape
Leisure Partner
8/10
Excellent
21 Feb 2024
April
Nice
Business
8/10
Excellent
09 Jan 2024
April
It was a good stay will stay again
2/10
Poor
02 Jan 2024
Stephanie
The manager would not take care of my concerns which were uncleanliness and multiple health code violations- I complained about seeing 5 roaches, the bed was not made, the heat barely worked, there were no towels, washcloths, the carpet was not vacuumed and severely stained, the room smelled very bad, and the mattress looked like it had been collected from a dumpster.

The manager said he couldn’t refund me and offered me a $10 discount for the following night if stayed a second night (what I needed to) and promise me that would be someone in to take care of all of my complaints and clean the room properly. I asked to move rooms and he said no- I could only do that if I checked out and came back in 4 to 5 hours at 3 PM, so I was stuck with the same dirty room because I could not leave at that time.

However, I left an hour or two later, and I returned at midnight in the room and not been cleaned or touched. I fell asleep, unfortunately on a dirty bed. When I checked out this morning, they rushed me to leave at exactly 11 AM and did not address any of my concerns which involved the roaches. I have videos, and photos of all of these things, and I even took my water bottle up to the manager with a dead roach inside of it, I had the cat off while I was sleeping and when I woke up the roach was inside of it. I address the manager again when I was leaving and he said he would take care of me Next time I came by giving me a better room. Huge health concerns calling Health Dept
Leisure Friends
10/10
Exceptional
27 Nov 2023
Debbie
Good staff and house keeping
Leisure Self
2/10
Poor
21 Oct 2023
protais
The tap in the bathroom wasn't working, no air conditioning and the room was a total mess
8/10
Excellent
27 Sep 2023
Dianna

Needs Lots Of Improvements

Came for Lost Lands music festival. The stay was okay, we didn't get bothered from the people who were living there. I can see they are trying to upgrade the hotel. New mattresses, but had plastic on them and the fitting sheet kept coming off. There was a cigarette burn on the sheets. No one came to exchange the sheets and provide new towels. We had buy our own towels and toilet paper. the shower curtain kept falling off, and was only on 4 hooks. It was just a place to recover but I don't think I will stay there for the next years festival.
Friends_and_family Family
2/10
Poor
30 Aug 2023
John
Roaches
Business Self
2/10
Poor
17 Aug 2023
LaKeisha
This property had roaches on the wall blood stained comforter the smell was terrible the air conditioner was placed in by wood that was coming out all kinds of spider webs roaches were stuck in the pictures went to get money back they acted like they returned it but used a dummy card number that wasn’t mine you can’t call the hotel because it’s the owners cell phone i’m upset and disappointed
6/10
Pleasant
14 Aug 2023
Sharon
The bed I slept in was broken very uncomfortable stay the whole time because of the bed
Leisure Self
2/10
Poor
14 Aug 2023
Alfred
They did not have any rooms available and have not refunded my money
2/10
Poor
13 Aug 2023
Verified traveler

Literally Hell

There were roaches everywhere, the room had a busted out window and was replaced with a slab of wood, and somebody stole the shower head. This place was awful, and should be shut down honestly.
Self
2/10
Poor
12 Aug 2023
Najmo
Very dirty bugs everywhere in the room. BEWARE!
2/10
Poor
11 Aug 2023
Sharon
This place needs to be condemned.
Family_with_children
2/10
Poor
05 Jan 2022
Shevon

Horrible

There is no working heat for my children and I. It’s FREEZING. Asked to switch room and they said it’s like that in all of the rooms. Also a roach came walking by in the bathroom
Friends_and_family Family
2/10
Poor
23 Dec 2021
DANIEL
The place is tooo dirty to use as a hotel. The pictures i saw on line is totally from the present conditions of the place
2/10
Poor
04 Dec 2021
Justin
Awful
Leisure Family
2/10
Poor
01 Nov 2021
Sophia
Hole in wall window not safe hole over the shower
Business
2/10
Poor
01 Nov 2021
Shane
I will never stay here again. Room was dirty and roach infected...
Leisure Self
2/10
Poor
11 Oct 2021
Keith

Disgusting Excuse for a Hotel

What should we talk about first? The damaged ceiling and walls from previous flooding or the wrecked fire detector? Maybe the shower door falling off its rails and the shower flooding the bathroom when I ran the water. Oh we could talk about the cockroaches and other bugs that move pretty fast through the room and the linens and curtains that were that were in tatters because there were so many holes from the bugs. Perhaps we could talk about the wall damage behind the fixtures in the bathroom or the really badly lumpy bed that was difficult to lay on straight. How about we discuss the exposed wiring that was a fire hazard and the damage to the interior bathroom door? How about if we just let the pictures do the talking?
Self
2/10
Poor
11 Oct 2021
Bob
Late night security
Business_and_leisure Self
2/10
Poor
08 Oct 2021
Jason

Bugs Bugs Bugs

The curtains looked like Freddy Krueger was pulled from your nightmare and got caught in them. The phone was full of dead bed bugs and the shower had multiple live roaches. The comforter was full of burns. And there was a lovely gentleman in the parking lot smoking a meth pipe.
Friends_and_family Family
2/10
Poor
07 Oct 2021
Taariq

Terrible

We went to check in went to our room and instantly turned around. Also they didn’t refund me my mone. I’m still waiting for that!
Partner
2/10
Poor
28 Sep 2021
Jessica

Absolutely awful

I was in town from Seattle waiting for a friend to get in and wanted a place to take a quick nap. I'm not familiar with the area, but notices it was very close to a Magic Mountain and figured it would at least be family friendly. It was not. The whole place was incredible run down. The room had stains on the carpet and wall. Part of the wall was sunken in due to water damage. I didn't even feel comfortable sitting on the bed. I spent 1hr there then checked out and found another hotel. Plain and simple, this is a crackhead hotel. The woman that checked me in was very sweet and helpful.
Self
2/10
Poor
27 Sep 2021
Verified traveler

Awful

Completely disgusting. Holes all over the top bed cover, dirt in the carpet, had not been vacuumed. Sink covered in glitter from whoever was there before, dirty mirror, no trash can, no soap or shampoo. Awful, do not stay here.
Friends_and_family Friends
4/10
Poor
19 Sep 2021
Stefanie
There was trash left outside some of the rooms. The room I stayed in had hair balls in the corners, the a/c did not work, and the toilet did not flush. For a place that requires a $100.00 deposit I was disappointed in the state of the room.
Leisure Partner
2/10
Poor
07 Sep 2021
James

Got roaches

They have bugs roaches to be exact it was run down and just baf
Partner
2/10
Poor
14 Aug 2021
Verified traveler
Horrible, it was filthy! Roach infested, floors were disgustingly dirty garbage on the floor one fridge didn’t work garbage behind it on the floor. Non smoking room with cigarette smell and burns on every surface place is a complete dump and I can’t believe expedia would recommend this place to anyone, car alarms were going off all night couldn’t get any sleep had to leave the lights on to keep roaches in hiding. I’m worried that I will take bugs home with me. I won’t trust expedias recommendations again that’s for sure.
Leisure Partner
4/10
Poor
30 Jul 2021
Verified traveler

Not fit for children...or adults.

The room was used just before we arrived. There were ashes on the toilet seat in the no smoking room. The ceiling was caving in from a leak. Keep shoes on! No telling what was in the filthy carpet. No light bulbs in the lamp... so we couldn't see all the flaws, but what we saw was enough to make us run away.
Friends_and_family Family
6/10
Pleasant
14 Jul 2021
Verified traveler

Not the best

Showed up to be told none of the rooms had a/c and was given the option to cancel my booking. I didn’t really have a choice since most places were at full capacity for the weekend so I stayed

Walking to my room, most of the rooms had window a/c units, on and pumping. Once in the room, there were roaches in the bathroom. Once the lights cut on they scattered and never returned.

The mattress was soft in the middle, like it was t being supported underneath. My butt sank deep into it, but my head and legs stayed elevated. I’m a heavy dude, 200lbs, but that seemed excessive.

Overall I wouldn’t go back. It did the job for what was available to me.
Partner
2/10
Poor
06 Jul 2021
Verified traveler
Do not go to this Inn or any beside it. It was very dirty, not enough bedding, we found bed bugs all over the place even on the floor. We left immediately. Also advertises a pool closed for the season and 90 degree weather.
Business_and_leisure Family_with_children
2/10
Poor
13 Jun 2021
Verified traveler
One of the worst experience I ever had at this location
Self
2/10
Poor
08 Jun 2021
Verified traveler
This place was one of the worst places I ever stayed at. Place was dirty, sheets had cigarette holes, towels were dirty. We did not feel safe staying there!!!
Leisure Friends
2/10
Poor
07 Jun 2021
Dakota

The worst

Yea this by far was my worst hotel stay in my life an you travel an stay in hotels atleast 3-4x week. To start the bed was broken like literally broke. The box spring was destroyed an the mattress was so old an it was like laying on the ground then it had bed begs an the staff was rude like other an just brushed me off when i called about the bugs an my pregnant wife an I getting eaten up. There was drug paraphernalia laying on the side walk.
Partner
2/10
Poor
07 Jun 2021
Verified traveler
This is the worst experience my husband, cousin and I, has ever had!! First of all we drove to Ohio from Michigan to enjoy the races that we’re scheduled out there for the weekend, mind you it was 30 mins from the race tracks, so we made reservations for two rooms one night stay, why the hell we get we there and find ourselves that the hotel did not have no AC we have been sitting in the sun all day and tired no one would want to sleep hat as hell with no Ac running YES we had to reserve rooms at another hotel and that place sucks 😡😡😡😡 We were not going to sleep in a hot as room, if they had a screen on the window maybe but for the money we paid at least give us AC damn it!!!
Leisure Family
2/10
Poor
07 Jun 2021
Verified traveler
Building conditions is terrible, plywood over the window above the air conditioner can be punched out or pushed in very easily (not very safe). The bedding was so bad I had to sleep in my clothes. Needs a major overhaul or torn down and rebuilt.
Not to mention that they billed me for an extra nights. I am still trying to get my money back.
Leisure Self
2/10
Poor
23 May 2021
Brittney
I didn’t enjoy. Didn’t stay
Partner
2/10
Poor
20 May 2021
Verified traveler
It was the dirtiest and worse hotel I ever stayed in and also the air conditioner did not work! I asked for another room but they were renovating half of the rooms but were still booking stays in the other half despite the unclean and disrepair of these rooms!!!! I have pictures of the filthy and horrible room and I want and deserve a total refund!
Business Self
2/10
Poor
20 May 2021
Verified traveler
Dirtiest motel I have stayed at. The central air is out and there is a dirty window unit trying to keep this room cool. The bathroom is horrendous. I refuse to sleep under the covers. No remote for the TV but at least there is Wifi and hot water.
Business Self
2/10
Poor
21 Feb 2021
Verified traveler

Terrible

Dirty room and cold room. No blankets. Room telephone not working. Rude staff. Very disappointing
Partner
6/10
Pleasant
22 Nov 2020
Verified traveler
Room smelled of cigarette smoke. Burn holes in blankets and stuff. Thoroughly worn chairs, mattress, furniture. Thermostat had exposed electrical connections and hangers were all missing except two mangled ones. It’s kinda a dump, but I wasn’t expecting a whole lot anyway. At least it was cheap.
Business_and_leisure Self
4/10
Poor
14 Nov 2020
Andrew
Horrible
Friends_and_family Family

Location & surroundings

Express Inn Near Columbus Airport
5910 Scarborough Blvd, Columbus, United States

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Express Inn Near Columbus Airport

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