Homewood Suites By Hilton Columbus

2/10

Poor

09 Mar 2026

Diana

Do not stay here! Not uncommon to have multiple car windows smashed out with baseball bats! No one at front desk seemed fazed! They were prepared with 2 shop vacs to lend us to clean glass from our cars.

Family_with_children

2/10

Poor

08 Mar 2026

Matt

Food was fine. Standard hotel food.

Business

10/10

Exceptional

05 Mar 2026

theresa

I did not use laundry, but thebair conditioner worked fine.

Friends

10/10

Exceptional

02 Mar 2026

Adewale

Clean room, friendly service. Very comfortable and convenient.

10/10

Exceptional

09 Feb 2026

Ashleigh

Very clean

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Erica

FABULOUS stay. Clean, super convenient amenities, quiet, comfortable beds. Staying for a sports event we so appreciated the kitchen area w full fridge and sink bc we brought crockpots! We were able to easily feed our team. Front desk helpful and kind. Close to airport and highway access. Would stay again!

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Jose

Great service.

Business_and_leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Dean

Very nice staff, large comfortable room and good breakfast

4/10

Poor

17 Dec 2025

Kristie

This facility is old and outdated. Some upgrades but not well kept.

Business Self

10/10

Exceptional

16 Dec 2025

Sheila

The room was clean and the staff was very helpful.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Starleigh

Everything was wonderful!! The staff was great, and the room was very clean. We really enjoyed our stay.

Partner

8/10

Excellent

14 Dec 2025

Doris

We were given a handicap accommodations but the parking lot didn't have access to the door on the side where are room was. We had to go to the front of te building to get in. The roll-in shower had a lip in it which made getting a wheelchair difficult to get out of.

Leisure Family

6/10

Pleasant

03 Dec 2025

jason

Windows were in bad shape and leaky. Drain in sink was broken and clogged. No sheets on the fold out and no one was on staff to provide them.
But price was cheap

Leisure Family_with_children

10/10

Exceptional

03 Dec 2025

Rochelle

The room was so spacious and clean. The young man who checked us in was so fun and helpful.

Business

10/10

Exceptional

24 Nov 2025

Rebeca

Friendly staff, really helpful. Clean rooms and common areas. Fast easy check-in and check out

Friends_and_family Family

6/10

Pleasant

10 Nov 2025

Dawn

.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Noah

Great stay!

8/10

Excellent

04 Nov 2025

Brad

The room was clean staff was friendly

10/10

Exceptional

30 Oct 2025

Candace

I loved my suite!!! Super clean! Everything was New and Very Nice! My king size bed was sooo comfortable!!!... What I loved about Homewood was that nobody bothered me.. they let me check out a little late cuz I overslept 😜 Definitely booking again! Checking in was super quick!

Leisure Partner

10/10

Exceptional

26 Oct 2025

Temiko

Very clean, friendly staff

Friends_and_family Family

2/10

Poor

19 Oct 2025

Alexia

Not worth the money!

First room, window was broke and would not close at all. No balcony like the reservation stated. 2nd room 109 had leaking pipes in the kitchen, water everywhere! Stayed Thursday to Sunday $515.00 not worth it at all. Also no balcony at mt second room either.

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Catherine

Hotel location is convenient. Registration desk person was efficient & welcoming. Room is spacious, clean & comfortable.

10/10

Exceptional

13 Oct 2025

Soni

Everything was perfect

Leisure

10/10

Exceptional

06 Oct 2025

Michael

Very nice room...clean.

8/10

Excellent

02 Oct 2025

Terry

Nice rooms

Leisure Partner

2/10

Poor

28 Sep 2025

Carlisha

Rooms need to be updated including matters covers stained beds lower then headboard toilet and sinks stuffed up pull out couch stained and mattress pea pea out and stained Pool area inside pool paint peeling and tiles around inside of the pool missing your car window might get broke into Shawn Carr or Carter the manger has a I don’t care type attitude this hotel needs to be inspected by health department and BBB needs to be contacted I will be contacting Hilton and Hotwire first thing Monday . The Evenings Rep for check in this pass weekend 9/26-9/27 is over worked and under paid they leave her with all the problems she is the best person they have working at this location my honest opinion is to avoid this location by all means it’s Ran down in will be soon like the hotels on 161 north which is ran down not safe if you keep your reservation your stuck. House keeping speaks no English and they half clean we pay this kind money to be in comfort they make Hilton look bad. I would say please don’t book stay closer to the downtown hotels one last thing where they bring breakfast from it’s a mess in there and food and etc all over the place not clean and the floor inside were breakfast comes from is filthy stay away.

Friends_and_family Family

10/10

Exceptional

18 Sep 2025

La Keetra

Friendly staff

10/10

Exceptional

16 Sep 2025

Jessica

Manager was great and very attentive!!

Business_and_leisure

10/10

Exceptional

14 Sep 2025

Daniel

Clean room and property. Staff friendly.

Leisure Self

6/10

Pleasant

01 Sep 2025

Kara

Old and run down like most Ohio hotels I’ve stayed

Paint peeling from the wall, bathtub was old and gross. First floor hallway smelled like mildew.
We had to get our key renewed every day, the phone key stopped working after the first day.
But it was close to the airport and the breakfast area was well taken care of.

Friends_and_family Family

6/10

Pleasant

24 Aug 2025

Nikkia

The lobby is beautiful. The staff were very friendly! The room was cool. The bed spread was dirty, and the breakfast was horrible.

Business_and_leisure Partner

6/10

Pleasant

22 Aug 2025

Verified traveler

Ok, but won't stay here again.

The staff was very helpful and friendly. Breakfast was great. The rooms weren't as clean as I would have liked. There were pistachio shells under the bed as well as a discarded plastic bag from the previous tenants. The shower was showing signs of aging ...cracks and mildew in the caulk.

Friends_and_family Family

6/10

Pleasant

12 Aug 2025

Robert

The front desk staff were terrible. The room Was dirty. The bar that was advertised was not open. The breakfast was a joke.

Leisure Partner

8/10

Excellent

11 Aug 2025

Ashley

This property was great. Needs a little updating, in our room at least. We ordered pizza and went to find ice and were told there was none on the property. They had a broken machine and one that she couldn't get to work. Otherwise, it was very clean and other than a few outdated/broken pieces, it was a very comfortable stay! Safe area and very nice staff.

10/10

Exceptional

31 Jul 2025

Jessica

Would come back to this hotel time and time again. Pet-friendly with wonderful staff that was always smiling and greeting us. The room was perfect, pool was nice, and value can’t be beat

10/10

Exceptional

20 Jul 2025

Joseph

Xxx

2/10

Poor

13 Jul 2025

timothy

Horrible

Worst stay of our lives! The A/C was not working,78 in our room and they offered no help, no maintenance, nothing! Then my wife tried to do laundry, those didn’t work and the clothes actually got stuck in the machine and the maintenance guy didn’t care and said if you break it, you will owe $250 for a new door. Luckily a nice cleaning person helped her and got the clothes. A disgusting place, no help and pot smells every hallway! STAY AWAY

Business

10/10

Exceptional

06 Jul 2025

Cherie

Great breakfast

Nice staff and very comfortable spacious facilities. Beds were comfortable and breakfast contained edible good hot food. We will be back next year.

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Katorra

Breakfast could be better

It was great except for the continental breakfast.

Friends_and_family Family

4/10

Poor

22 Jun 2025

Michelle

We complained because the kitchen floor and the bathroom floor was so slippery you couldnt even stand up. Asked if it could be cleaned and mopped. Nothing was done. Also couldnt breath because of all the marijuana being smoked in our hallway or a room close by. Nothing was addressed after speaking with the staff at the front desk. Not sure if we stay again.

Leisure Family

6/10

Pleasant

16 Jun 2025

Angela

The stay was okay, we got there about 250 and the room was not ready until 315, check-in was at 3 and lets just say staff was friendly at all no apology of anything for the room being late. Booked a fireplace suite but didnt get that but we just rolled with it didnt want to wait any longer or walk back down to complain. Room wasnt even clean but okay. Hotel is large and the room spacious. Breakfast was just okay very few options. The stay was just okay.

Leisure Family

10/10

Exceptional

14 Jun 2025

Jeanette

Forgot an important document when I went on this work trip. The front desk printed it out for me. I really appreciated that!

6/10

Pleasant

08 Jun 2025

Kevin

7 out of 10 for clean room

Let let people smoke funny cigarettes in the rooms.

Breakfast is 6-9 and 8:30 most of it is gone and they don’t refill. About 10 people was looking for breakfast

It was 80° in the dining room that morning. Weirdly it was 65° when i checked in the day before.

Business Partner

10/10

Exceptional

26 May 2025

Tamara Noel

Great clean nice place

Leisure Family

10/10

Exceptional

26 May 2025

Reniel

The property was quiet with very nice staff. We came from Florida and the hospitality of this property was greatly welcomed. The rooms were beautiful and clean. The breakfast tasted great as well.

Leisure Partner

10/10

Exceptional

12 May 2025

Constance

Nice, quiet area. Hotel was very clean, staff very nice and personable. Free breakfast was simple--nothing fancy, but good. Room was very clean and very comfortable with all the amenities.

Leisure Partner

10/10

Exceptional

12 May 2025

Stephen

Very clean!

Leisure Family

10/10

Exceptional

27 Apr 2025

Taness

Nice clean property staff was ok

Leisure Family_with_children

10/10

Exceptional

20 Apr 2025

Verified traveler

Perfect for families

Great room layouts especially for families where you need a separate space for kids and adults in the same room. The included breakfast and pool were an even better bonus.

Friends_and_family Family

8/10

Excellent

13 Apr 2025

Alissa

The pool area was dirty and the chlorine smell was very strong. I didn’t even end up getting in due to it.

Partner

2/10

Poor

13 Apr 2025

Shardae

We had our brand new car broken into over night and had money stolen and our window smashed. The lighting where we parked was bad and there were no cameras in the area

Leisure Family_with_children

6/10

Pleasant

10 Apr 2025

Verified traveler

Stayed at worst…not too bad but not too good

First night there I’d notice towels with makeup on them and the room looked to be “spot clean” and not thoroughly cleaned (fridge dirty, freezer needs defrost/ frost everywhere, sticky counters/ table). I normally sanitize anyways, so after cleaning was done, I was comfortable. Breakfast was decent. Pool isn’t kid friendly ( 4 night stay due to home repairs /kids weren’t happy). Door wouldn’t stay shut/ lock unless you slammed the door! Walls are pretty thin, can literally hear everything! Kept my tv on just to drown out the noise. If you know how to adjust and don’t mind doing so, then hey this place is cool🙃

Friends_and_family Family

10/10

Exceptional

05 Apr 2025

Mariah

The room was clean and the amenities were even better staff was accommodating

2/10

Poor

30 Mar 2025

Honaw

Clear was broken almost broken into. Cracked my drivers side window. Wouldn’t recommend staying there.

2/10

Poor

11 Mar 2025

Tyron

Room wasn't clean, elevator didn't work. They double-charged my credit and refuse to refund through Expedia as Expedia claims they can never get hotel on the phone.

10/10

Exceptional

10 Mar 2025

Joseph

The only reason i put average was due to the construction in the entrance and the parking was limited due to the construction.

Leisure Family

4/10

Poor

09 Mar 2025

Asia

The property was nice abd staff was very friendly. Rooms were clean and very nice. However we were not aware of the construction going on at the hotel which also played a part in no hot breakfast. When travelers are looking for hotels the amenities that comes with the hotels are very important. You choose a hotel based off of what you need and if i would have known hot breakfast wasnt going to be available during my stay i wouldve stayed elsewhere.

Business_and_leisure Family

6/10

Pleasant

03 Mar 2025

John

Disappointing stay

I was disappointed in my stay at Homewood Suites by Hilton Columbus/Airport. The hotel was under construction and we had to walk to the other side of the hotel to use the elevators. I ordered a kitchen and there was no blender available. We were only provided with a limited number of utensils and towels in the kitchen. The phones in the room were not working so I had to call the front desk using my cell phone. The toilet was running the whole time we were there but there was no one available to fix it when I told the front desk. When I checked out of the hotel, neither one of the elevators were working so I had to use the stairs when leaving with my luggage.

Partner

10/10

Exceptional

02 Mar 2025

Kimberly

We loved our stay. Been to a lot of hotels, this exceeded our expectations. We LOVED our room. Very clean, comfortable beds and furniture. Enjoyed the fireplace on the chilly nights. Kitchen was well equipped. Staff was very friendly. Wish we could've stayed longer

Leisure Family

2/10

Poor

01 Mar 2025

Joseph

Property was under construction. It was torn up. It was loud with banging. Breakfast was upstairs and limited. No blow dryer. Tried to call downstairs and both phones were broken. Room smelled heavy with smoke. Just an overall bad experience.

Leisure Family

6/10

Pleasant

23 Feb 2025

Kenneth

The Airport shuttle is actually Uber ride that the hotel arranged, it was very convenient and they were quick to respond.
The hotel front desk was friendly.
My room was not very clean, There was debris on the floor and the night stand had not been cleaned.

Business Self

10/10

Exceptional

23 Feb 2025

Joseph

Good location and excellent staff

Leisure Family

4/10

Poor

21 Feb 2025

Melissa

Under construction. No breakfast. Our suite had a broken dish washer full of dirty dishes. I reported it upon arrival and nothing was done about it. Showers do not drain well, toilet old, made weird noise and leaked. The room next to us had a dog that barked , even though this was listed as a dog free hotel. Pool was cloudy and dirty, and had no towels available. Way too much money for a poor experience.

Leisure Family

4/10

Poor

19 Feb 2025

Courtney

There was no breakfast like advertised as well as a they were remodeling and was not notified. Elevator did not work making my son who has muscular dystrophy to walk down stairs or to the other side of the building. The shower in my room was dirty and looked like it hadnt been cleaned!

Friends_and_family Family

8/10

Excellent

19 Feb 2025

leslie

The room was very nice, clean and comfortable. Staff very nice. They are renovating the dining room and check in desk so it was dusty. Only one elevator was working. Uber is their shuttle to the airport; he was on time and very pleasant. Would stay here again!

Leisure Self

10/10

Exceptional

24 Jan 2025

Jazsmine

The hotel is beautiful, even though me and my husband couldn't get out of town it was nice for us to be able to get away for the nice in a beautiful hotel for our anniversary will be going back for long, the lady that checked us in was friendly and patient and also very helpful.

Leisure Partner

8/10

Excellent

19 Jan 2025

Petra

It was nice and clean didn't like that the pool is closed tell February and when i booked the room and didnt say anything bout it being closed

4/10

Poor

19 Jan 2025

Angela

Dirty and a total let down.

Front desk was ok. We stayed on the second floor. Immediately after stepping off the elevator the entire floor smelled like urine. The room itself did not have a urine smell but was not pleasant either. It’s pretty clear bedding is NOT washed regularly. The comforter on the bed was very dirty and had makeup on it. Had clearly not been washed in quite a while. The sheets had hairs in them so I’m questioning if those were even changed. The shower curtain also has not been washed as it was covered it dirty hand prints on the one side where none of us had touched. The toilet seat was broken and the entire toilet was loose from the floor. Overall cleanliness of the room was lacking. We’ve stayed in this hotel other times and every time we come back it gets a little worse. After this stay, we will absolutely not be coming back.

Friends_and_family Family

10/10

Exceptional

13 Jan 2025

Michelle

Great stay- fix toilet paper holder

Room, cleanliness and hot breakfast eas great. The 1 bathroom with King bedroom had cidmetic isdue with toilet roll holder falling out the wall.

Friends_and_family Family

10/10

Exceptional

22 Dec 2024

Joshua

Good

4/10

Poor

16 Dec 2024

Daniel

I just want to start out by saying that this review is not due to the front desk staff or Shawn(Manager). We arrive and immediately went to our room drooped our bags and went for dinner. Upon returning from dinner I noticed a few things right away(paint chipping in tub, toilet was not sufficiently cleaned, mirror door for closet was off of the hinges mold in the ice-maker for the freezer, grease covered the table between beds) and more or last looked at it like it a hotel and it won’t be perfect. The breaking straw was the pull out bed. It appeared to be saturated in urine at one point. I took pictures and went to the front desk to go over the what was found. The night shift front desk employees were great but stated that there were no more rooms available. They did take notes for the manager upon his arrival in the morning. I then told the front desk that I was going to stay at another hotel because my children were not going to sleep on that and they could not change the mattress. I booked another hotel and left. The next morning, I head to the hotel only to find that it was a blessing that we did not stay the night. There were over 50 vehicles I that area that were smash and grabs and as I entered the parking lot, many cars had black garbage bags over the windows that were broken. The manager is exceptional but I believe owners are not invested in this hotel. We tend to stay at the HW locations quite often and this one is not up to par.

Leisure Family_with_children

4/10

Poor

14 Dec 2024

Verified traveler

Poorly maintained

The room was not well-maintained. Soap and conditioner were empty as I noticed while taking my 1st shower. The smoke alarm started chirping from battery wear at 3 am and thus interrupted my sleep. Trash laid around in common space-hallway by elevators for days

Friends_and_family Family

10/10

Exceptional

12 Dec 2024

Lesa

BEYOND our expectations

Our flight did not arrive until after 12:30am and when I called for shuttle service they had two u ears over at the airport to pick us up and bring us to the hotel. They had our room keys ready and check in took less than one minute! We were in our super homey and welcoming two bedroom suite in minutes. Our first experience with this stay will not be our last! What an amazing place to stay. PS. We missed the 9am cut off for breakfast but they opened the kitchen area so we could get hot drinks!!! What customer friendly service!!!

Friends_and_family Family

4/10

Poor

07 Dec 2024

Danielle

This wasn’t where I was suppose to stay !! I was in the cold for three hours with two children because you guys failed to inform me my hotel didn’t have my rooms so I hate to sit outside and am fine a new hotel on hold thanks for nothing !!!!

Business_and_leisure Family_with_children

6/10

Pleasant

02 Dec 2024

Verified traveler

The door did not lock.

Friends_and_family Family

10/10

Exceptional

25 Nov 2024

sadibou

Great

10/10

Exceptional

15 Nov 2024

Jeremy

Wonderful experience

Amazing experience. I am chronically ill and there being a separate bedroom was ideal! I could rest as necessary and my husband could comfortably sit, get something to eat or drink and watch tv without disturbing each other.

Friends_and_family Family

8/10

Excellent

06 Nov 2024

Verified traveler

Common areas were very clean and presented well but our room was a little dingy and had a swarm of lady bugs living in it. Staff were all lovely and the area was good.

Friends_and_family Family

10/10

Exceptional

28 Oct 2024

Joseph Anthony Lemburg

Amazing room layout. Beds could be a bit softer but great experience

Leisure Family_with_children

6/10

Pleasant

08 Oct 2024

Terri L

The room was not cleaned very well. I found a sock under the bed and tube of lip gloss on the floor in the kitchen (room 425). Also, the housekeeper on 10/1 & 10/2 was exceedingly loud. Talking at the opposite end of the hallway, but we could hear her inside our room (425).

Business

10/10

Exceptional

05 Oct 2024

Dona

Great stay

10/10

Exceptional

01 Sep 2024

Jeremy

Beds and rooms were clean. We had the pool to ourselves so must not have been a busy weekend. Breakfast is pretty comparable to other places. Overall I’d stay again

Leisure Family_with_children

6/10

Pleasant

18 Aug 2024

Michelle

It was close to The James which we liked. But overall the hotel needs an upgrade. Room was clean but appliances need upgrade, TV definitely needs upgrade. Our stay was comfortable but woukd we stay again, probably not.

Business_and_leisure Family

10/10

Exceptional

13 Aug 2024

Ray

Everything was great

Business_and_leisure Family

6/10

Pleasant

12 Aug 2024

Valerie

Convenient to the airport and advertised that it had a bar and restaurant onsite, which they did not. Breakfast was average but good enough that we ate it for four days.

Rooms and common facilities were clean. Pool was cloudy and a LOT of kids but I was just letting my grandchild swim. Not really close to any places to eat that are super convenient but there is a Mcdonalds within walking distance.

Overall, we had a great time visiting our family in CMH.

Leisure Pet

8/10

Excellent

08 Aug 2024

Dustin

Rooms could be cleaned a little better. Limited parking and the parking spaces were very tight.

Business_and_leisure Family_with_children

2/10

Poor

29 Jul 2024

Mary

never again

The floors in the rooms were sticky to walk on. shower and kitchen caulking was filthy. Linens were dingy so I questioned their cleanliness. Breakfast selections were very poor and limited. Non-Nutritious.

Friends_and_family Family

10/10

Exceptional

14 Jul 2024

kenneth

Just an excellent place to stay

Leisure Family

4/10

Poor

04 Jul 2024

Shanda

The indoor pool area had a lot of noise and disruption from groups of kids running around the hotel unsupervised. I reported the issue to the front desk but our relaxed evening by the pool was ruined.
Our hotel room temperature was 76 degrees which was quite hot. The thermostat in the room was dysfunctional.

Leisure Family

8/10

Excellent

29 Jun 2024

Steve

Super hallways

Leisure Family

10/10

Exceptional

29 Jun 2024

Renee

Enjoyed it.

Hotel was clean great location to venue needs and comfortable.

Friends_and_family Family

2/10

Poor

28 Jun 2024

Mary

Room was dirty and beds where not changed from previous guest. Staff was nice and gave me clean linen and cleaning supplies to clean.

Family

10/10

Exceptional

21 May 2024

Katie

The size of the room was perfect for our group.

Leisure Friends

2/10

Poor

16 May 2024

Brittney

This property is disgusting. It smells like it was submerged under water for years and now it's all mildewed. They don't clean the rooms. The refrigerator was dirty, the floors were dirty, the walls were dirty. The door knobs looked like there was gunk stuck on them. This hotel is a top hotel in my city, but it was like a run down motel in Columbus. They didn't try to be accommodating by sending me to another hotel or nothing. And the accessible room was hardly accessible. I had to move furniture around just to try to get the wheelchair through which we ended up turning right back around and leaving. There are no automatic doors there except for the door to enter the hotel. They had a dirty door that we had to go through to get to our room and I had to do all type of magic tricks to get through with the wheelchair. If you're a decent human being, do not stay here. It so gross and smelled so horrible, plus it was dirty.

Leisure Family

8/10

Excellent

16 May 2024

Cathy

It was a nice facility. Pool was good. Very nice breakfast buffet

Leisure Family

2/10

Poor

07 May 2024

Hannah

Mildew smell and animal hair

When we arrived the room smelled like cleaner but it was t clean - hair in the sink, floors were a mess, dog hair everywhere. I went out and purchased things to clean as there were no other rooms. The room smelt strongly of cleaner upon arrival but by the next morning, the mildew smell set in. My child woke up sick and I had to purchase an air purifier for our room. The smell persisted and it was awful. I’ve never experienced a Hilton hotel to be in such terrible condition. Will never be back and hope others reconsider booking here!

Friends_and_family Family

4/10

Poor

21 Apr 2024

Linda

I did not get the room that I reserved. The safety bar in the bathtub actually came off when I used it in the shower. I have stayed at Homewood Suites before and loved them but this was noisy and dirty. The front desk person was helpful but after this experience I will stay at an Airbnb next time.

Business_and_leisure Self

10/10

Exceptional

20 Apr 2024

rebecca

Convenient to airport. Comfortable room.

Leisure Family

10/10

Exceptional

06 Apr 2024

Lisa A.

The rooms are updated and each one has a kitchen which made it super convenient. There are barbecues outside but they need some improving. We still managed to use them. And the service people were great at the hotel. Except there was a guy named Carlton that worked at the front desk and he was not helpful both times when I stayed at this hotel. Just not very cooperative or helpful man. However I still enjoyed my stay and I would recommend it and other staff members were good to work with.

Leisure Partner

10/10

Exceptional

05 Apr 2024

Verified traveler

Home away from home

Just great. It was the perfect home away from home for me and my son. We enjoyed COSI and Otherworld while we were visiting Columbus, along with lots of great restaurants.

Friends_and_family Family