Name: Red Roof PLUS+ Columbus Downtown-Convention Center
Address: 111 East Nationwide Blvd, Columbus, 43215, US

10/10

Exceptional

07 Aug 2026

Brayden

Loved this hotel!

8/10

Excellent

03 Aug 2026

Penny

No restaurant on the property but an easy walk to places - if you are going to a concert or the convention center it’s an easy walk

8/10

Excellent

03 Aug 2026

travis k

It was adequate. Wasn't able to park.

6/10

Pleasant

31 Jul 2026

Michelle

Location is good. Lots of maintenance needed- toilets, elevators etc

10/10

Exceptional

29 Jul 2026

Heidi

Great Location. 5 min walk to the convention center. 2 minute walk to a great pub. parking right across the street. The amenities were basic but everything was clean. the front desk staff was nice and helpful. they appeared to be training a new staff member but was super nice and respectful with both the trainee and the guests. I would definitely stay at this location again if this stay was any indication how a normal stay is. highly recommend to anyone looking for a budget stay in the city but still wanting clean facilities and respectful staff.

4/10

Poor

28 Jul 2026

Solimar

Nice location, bad odor hotel and room.

4/10

Poor

27 Jul 2026

Alexandra

The staff were away from the desk when we arrived, which is totally fine and I understand it’s necessary at times, but it was over 15 minutes of them in another room together talking (we could hear them) before they came out and rudely assisted the 6 of us that were now waiting. One guest just needed more towels, they blankly looked at him as if he’d asked for something completely outrageous before saying they didn’t have any right now. Not my issue, but a disappointing interaction regardless.
I had booked a suite- we checked in as normal, got our keys and went to the room, it was definitively not a suite. Went back down to the desk to ask and was rudely told that they didn’t have any suites and “um thats why you got the snack box.” We were not told of this room discrepancy or snack box initially. There was no offer to adjust to the price of the regular room, no simple “hey sorry we overbooked,” just the same blank looks of us wasting their time. We never received the alleged snack box ):
At checkout, went to ask about acquiring the mysterious snack box, the “sorry we’ve stepped away” sign was back with a box next to it for key drop-off. The same attendant as the day before was sitting off to the side with her face deep in her phone. I chose to leave her be to save the trouble because it isn’t that serious, but if you’re going to do that at least move to where guests can’t see. We will not be returning to this hotel based off of employee interactions alone.

6/10

Pleasant

26 Jul 2026

Kevin

This was a conveniently located hotel in Columbus. My only complaints were that for the price I paid per night ($160), I expected more from this property. 1. The only toiletries you get with your stay 2 bars of soap. 2. Only 1 working elevator when I stayed. 3. The key card entrance at the back of the hotel didn't function at late hours. 4. No do not disturb sign in my room to place outside on the hotel door.

6/10

Pleasant

26 Jul 2026

Sara

Could have been cleaner. Staff was nice. Coffeemaker in the room didn’t have all the parts. No coffee in the lobby in the morning. Our room smelled funny but appeared clean. Not a great location. Parking was confusing. Would not recommend. It was ok for a one night stay.

2/10

Poor

23 Jul 2026

Rosa

ROACH INFESTED ROOMS! I was greeted by two roaches in my room, i said no big deal boom i took care of them . As I looked closer the room was not clean. I was too tired to complain so I said I will just sleep in the sofa, which I had to disinfect myself and dozed off. I said i will just go to another hotel in the morning. I slept with the light on and when I woke up to go to the bathroom there were 2 roaches in there. At that point I had enough. I booked the other hotel and checked out. DO NOT STAY HERE UNLESS YOU DO NOT CARE ABOUT ROACHES.

2/10

Poor

21 Jul 2026

Marley

We had to wait over 3 hours past check in waiting for our room. Our family had to get dressed and ready for a concert in the hotel lobby. Didn’t offer a discount nothing. Said there was nothing they could do for us.

Friends_and_family Friends

2/10

Poor

21 Jul 2026

Jessica

Dirty, dusty key cars constantly didn't work

Family_with_children

2/10

Poor

21 Jul 2026

Colleen

Took forever to check in and rooms where not ready had to push are dinner back because of it

2/10

Poor

21 Jul 2026

Paige

Check in was 3 hours late, and the front desk girl offered no updates or kindness. When we finally got rude, she told us we could leave if we wanted. With that said, she refused refunds and refused to allow us to switch room types. The lobby was completely full of people waiting for rooms for hours. We were all late to an event because of this. The employee gave the managers cell phone number, but he obviously didn’t really care

Family

4/10

Poor

20 Jul 2026

Melody

Needed to pay for parking which was not mentioned at all when the room was booked. Parking was across the street. Check-in took over 3 hours for some people to get into their room because they weren’t clean. Only one elevator worked. Our room had no towels, cups for coffee, tissues or extra toilet paper. We had to physically go to the front desk and pick up these items after waiting for 2 hours for them to be delivered. Bed is as not at all comfortable. No continental breakfast, etc. The price was entirely too expensive for what we got. Never staying there again!

Partner

4/10

Poor

20 Jul 2026

Macey

2 hour late check in and staff was not good at communicating in multiple situations

Friends

2/10

Poor

19 Jul 2026

Julia

I was unable to check in at the allotted time. The room had a broken bolt lock and garbage on the chair. Horrible experience

Friends

4/10

Poor

19 Jul 2026

Shaylin

We had to wait an hour to check in. Other people had been waiting 2 hours. We finally got in our room at about 6pm when check in is after 3pm. We had paid for the room months in advance along with a bunch of other people but the front desk said none of the rooms were clean yet and that we had to wait. We aren’t going to be coming back to this location. The parking situation was also terrible because you need a room key to scan to park in the lot. Our car sat out front for an hour while waiting to check in and there were like 3 spots left in the lot.

Partner

4/10

Poor

19 Jul 2026

Avery

Check in was a nightmare. Location is great but very average all around with small beds. Pay the extra money and have good parking and a more accommodating experience.

Friends_and_family Friends

8/10

Excellent

19 Jul 2026

JeNette

When I arrive the line was almost out the door to check in. I figured it would be busy being close to the venue, however they had 1 employee checking people in. He kept apologizing to everyone for the hold up. The staff was very polite, I loved the location and the room was clean. Parking was close. Some things were a little outdated but nothing major.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

maryse

La chambre est un peu vieillotte et sent un peu le désodorisant pour cacher une odeur d'humidité un des 2 matelas etait plein de ressort mais l'autre confortable

Family

2/10

Poor

16 Jul 2026

jose

Well the A/C wasn't working...it was stuck on low....then when moved to another room. The beds are smaller....so they need to get there act together...

Partner

6/10

Pleasant

16 Jul 2026

Erin

The entrance situation and parking would have been helpful to read on the site before going, but was figured out. Our room was also not cleaned, our towels not changed and coffee not refilled in room, although when asked they brought it right up.

Partner

6/10

Pleasant

16 Jul 2026

Mark

Good: Very friendly staff, quick check-in, large and comfortable bed.
Okay: Parking ($19) across the street, room space and décor, shower strength and volume of water.
Poor: Smell, age of room, amenities (one vending machine on first floor, ice machine on our floor didn't work).

We'd stayed one night for a concert in town, so it was enough for a quick one-night crash, and the price was very competitive. Under those circumstances, we'd stay there again.

Partner

10/10

Exceptional

16 Jul 2026

Walt

Great location, easy parking, clean room.

Partner

10/10

Exceptional

13 Jul 2026

Felix

Amazing location and very clean.

Friends

2/10

Poor

11 Jul 2026

Jason

No lo recomiendo, y te cobran $ 20 diario por el parking. Q el parking queda lejos ❌❌

Family

4/10

Poor

07 Jul 2026

Jean

I will never again stay at a Red Roof hotel. After a 6 hour drive, we entered the dingy lobby and waited more than 15 minutes before someone came to the desk to check us in. Then we went to the elevator to get to our room, one of the two elevators was out of order. When we finally made it to the room (very dingy with no decoration whatsoever), we were greeted by a dingy bathroom with no vanity or countertop and no toiletries (except two tiny bars of soap), and an odd fold-out seat or something in the bathtub. There were only two hangers in the closet. I called the desk for help and was only able to reach someone off-site who could not help me. Finally someone came and dropped off two rolls of toilet paper (that we didn't request) and I clarified that I needed toiletries, not toilet paper. She returned later with three tiny bottles of shampoo and tersely said they were \"the last three they have.\" To make matters worse, the bed was ridiculously high and inaccessible (28 inches from the floor), which was hip-level for me. I was very close to finding another hotel, but we were tired and it was only for two nights, so we lived with it. But we will never book with Red Roof again.

Partner

10/10

Exceptional

07 Jul 2026

Richard

It was a very nice stay so much that already reserved a room for next year.

Self

6/10

Pleasant

02 Jul 2026

Nik

Solid 3 stars. Fridge and coffee maker was broken in room, had a light out as well. Great location and great price. Would stay again.

Business

8/10

Excellent

01 Jul 2026

Rebecca

Very economical and it showed. No breakfast. I slept on top of the covers. Very old fixtures and I refused to use the not very clean tub.

Family

6/10

Pleasant

01 Jul 2026

John Paul

Did the job, but very low rent.

Friends

2/10

Poor

01 Jul 2026

Amanda

Bedbugs in the first room we got put in, staff did not even seem surprised or acted like they cared, puke like runs down the side of bed, hairs all over bedding, musty smell outside of lobby, baseboard plastic peeling off the walls in both rooms, night staff yelling at doordash, paid for my own parking and still got charged for theirs even though I told night clerk and morning clerk that I did not use their 20$ parking. When I mentioned to morning staff that there was bedbugs in the first room, I had to ask how they handled it and was provided the response of “ if inspector confirms we will issue a refund” they didn’t ask what room… they didn’t ask for details nor apologize. I fully believe that same room got rented to the next person. DO NOT WASTE YOUR MONEY HERE. Its worth the little extra to have a room you can comfortably sleep in without your skin crawling.

Friends_and_family Family

2/10

Poor

30 Jun 2026

Layne

Revolting and disgusting in horrible condition! Now towels in bathroom which was needed for the water leak! 45 min to check in old and TERRIBLE CONDITION!

6/10

Pleasant

28 Jun 2026

jason

Room clean. Water pressure was low. No maintenance on weekend to fix clogged toilet gave me a plunger

Family

10/10

Exceptional

26 Jun 2026

Dawn

Staff very welcoming and helpful-room clean-bed was perfect! Lots of hot water and shower pressure was good - staying again in August!!

Partner

4/10

Poor

25 Jun 2026

Christopher

You pay for what you get. Dark and dirty room, parking lot that we paid to access was full, wouldn't give us extra blankets because it was past 8pm, microwave crapped out, shower didn't drain, etc. Largely unhelpful desk staff, but none of this was their fault. Someone up above them made some real dumb decisions. Horrible stay.

Friends_and_family Family

4/10

Poor

23 Jun 2026

Andrew L

The room that I stayed in was not cleaned. There was food on the non-carpeted floor, the carpet hadn't been vacuumed and the shower still had someone else's hair in it when I used it the first time. The room was a little odd, about 1/3 of the room was completely empty save a single chair. The staff at the front desk was great.

Self

8/10

Excellent

21 Jun 2026

Rebecca

This was an adequate place to stay in a terrific location near the convention center and many downtown restaurants. Room was clean, beds were comfortable, and furniture was all in good condition.

Drapes were too small for the window, allowing a lot of light around all edges from streetlights directly outside. Our toilet did not flush well unless the handle was held down. Only one small wastebasket was provided and was pushed so far under the sink that we really had to search for it! The lobby and our room each had a strong smell like air freshener partially concealing another smell, possibly stale smoke or mildew. The advertised free coffee was available only some of the time, with no clear schedule. These were all minor issues in an overall okay experience. We would stay here again if it was the best value in the area at the time of our convention.

Family

6/10

Pleasant

20 Jun 2026

Melissa

We were not informed when checking In that housekeeping only cleans if you request it. We finally requested it for the next morning but was surprised on our return at the end of the day that our room had not been cleaned at all.

Business

6/10

Pleasant

18 Jun 2026

Amanda

Our room was large enough for 2 kings but they are double beds (smaller than a queen). The rooms were not clean. Lots of hair on the floors. The beds were very uncomfortable and the mattresses felt old and broken down. It was nice to be within walking distance of the conference and the area felt safe, but I wouldn't stay here unless it was the only option.

Friends

8/10

Excellent

17 Jun 2026

Austin

Had a corner room that was warmer than the rest of the hotel. Overall a decent stay

Family_with_children

6/10

Pleasant

14 Jun 2026

Jessica

It was okay for one night stay. No parking lot next to hotel. Parking cost $15.00 across the street and the walkability to the lot was awful. Hotel staff was great. Room service was overpriced, food was not great and it was left in the lobby.

10/10

Exceptional

14 Jun 2026

Jose

Great and helpful staff

Self

6/10

Pleasant

13 Jun 2026

Bridgette

Older room, mattresses not great. Flooring in our room was dirty. But overall it was an ok stay.

Family_with_children

2/10

Poor

10 Jun 2026

Keegan

staff not helpful with helping me fix my key to get back into my room with all of my belongings in it.

Friends_and_family Friends

8/10

Excellent

09 Jun 2026

Christina

There was no breakfast at this hotel as advertised. I would definitely suggest checking the actual hotel website for up to date information. Also no gym on site. You had to walk to get there. We were in town for a volleyball tournament at the convention center and the location was worth the trouble of staying at a not so nice place.

Friends_and_family Family

2/10

Poor

08 Jun 2026

pamela

Lack of staff, dirty rooms, do not recommend this place at all unsafe

2/10

Poor

08 Jun 2026

pamela

We checked in and our room wasn’t ready and we had to stay in a dirty room and I want full refund for my four day stay here.

Family_with_children

6/10

Pleasant

07 Jun 2026

Harwan

Poor staff service. The property was relatively clean but could be better maintained and could do with some much needed upgrades.

Partner

4/10

Poor

06 Jun 2026

Michael

The front desk staff never answered the phone in three days. The television went out every day and we were not able to watch tv. They never fixed it. The shower pressure only allowed the water to come out in a weak stream and several things were broken in the room. I wouldn’t stay here again. The price is not worth it.

Business

6/10

Pleasant

05 Jun 2026

Lance

Amenities where very meager.

Self

10/10

Exceptional

02 Jun 2026

Travis

Great place easy to get in and out of in a fun part of the city

Friends

10/10

Exceptional

01 Jun 2026

Scott

Great except they had no sugar or creamer for coffee

Partner

4/10

Poor

31 May 2026

Katherine

No breakfast as was mentioned. Room smelled like smoke.

Family_with_children

6/10

Pleasant

28 May 2026

Charles

I was charged for using the in room safe. 1) I never used it. An assumption was made. Even if someone uses the safe, the hotel had no way of validating it was used 2) Use of the safe is an optional amenity. Just like on site parking. I did not request this optional amenity and yet it was automatically added. It’s a PER DAY charge. 3) I called the hotel and asked to speak with the manager to better understand this policy of automatically charging.
As of now, I have no response or call back.
This is unethical and unprofessional.

Self

10/10

Exceptional

26 May 2026

Chris

The only downside for me was the parking It was across a few lanes of traffic with no clear crosswalk.

Friends_and_family Family

4/10

Poor

25 May 2026

Karlee

Our room was dirty and gross! Paid for premium room and not sure how it was premium. Paid for snacks and did not get the snacks. Will
Not be staying there again, very disappointed. The room smelled like feet, gum on the side of bed, and carpet was not swept.

Friends_and_family Family

6/10

Pleasant

24 May 2026

Nairobics

i used to love this hotel when used to be a female manager back in 2021 it was fabulous i been staying here for years but this time was different this girl thar checked me was determined in giving me the worst room possible i always get get nice rooom i always book the superior rooms so i get a better view and bigger rooms but that room was too small no view 3 floor the bottom floor room it was too much i want expedia knows that went you book tru them we get the worst room possible at hotels

Self

8/10

Excellent

23 May 2026

Karen

This is a good place to stay when going to a Columbus Blue Jackets hockey game. The hotel is within easy walking distance of the Arena District. I wasn't keen on the parking (it's across the street, and kind of difficult to get to and out of). Otherwise, it's a decent enough hotel for what we wanted.

Friends

6/10

Pleasant

18 May 2026

Mike

Parking across street, didn’t get any room service, other than that, it was good

Friends

10/10

Exceptional

18 May 2026

Hannah

Nice place for a short stay.

Family_with_children

2/10

Poor

17 May 2026

Nicholas

Staff were nowhere to be found. Front desk was consistently unattended. Room keys deactivated every day during the 3 day stay and needed the front desk to activate each day. Housekeeping never came to the room any of the 3 days. No fridge or microwave in room like advertised. Only coffee available in morning. When front desk staff was present, they were on their phone entire time. Last time we needed all three rooms keys reactivated they didn't even ask for ID, just reactivated the room keys which is a huge security concern.

Advise looking for other hotels in the area if saying in downtown.

Friends_and_family Family

8/10

Excellent

15 May 2026

Scott

Room is very clean but some of the lights did not work. Staff is very polite and helpful they let me park hours before my check in

Partner

2/10

Poor

14 May 2026

Stephanie

My concert was canceled
Would not give me a credit or refund

10/10

Exceptional

14 May 2026

Ben

Everything was excellent and the hotel was close to the convention

8/10

Excellent

14 May 2026

Dale

20 for parking is insane

Friends_and_family Family

6/10

Pleasant

13 May 2026

Dan

Nice facility, my only complaint is the incidental fee that is charged. They take the money out right away, but it’s going to take up to 5 days to get it back?, that’s not right

Self

10/10

Exceptional

12 May 2026

Leigh

The room was VERY SPACIOUS and perfect for a sport trip for a family and close to the convention center.

Family_with_children

4/10

Poor

11 May 2026

Emily

Room wasn't clean upon arrival, little things such as a bread tie were next to the bed and dust all over. Bathroom was clean however the shower leaded onto the floor causing issues. Noise and parking weren't a problem and the staff was nice, it just wasn't my favorite place I've stayed.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Matthew

Excellent location. Parking across the street.
Hotel was full and was quiet

Family

8/10

Excellent

10 May 2026

Amber

It was fine

Partner

10/10

Exceptional

08 May 2026

Jeanette

I enjoyed my stay

8/10

Excellent

05 May 2026

Kim

don't like parking situation.

Family_with_children

6/10

Pleasant

03 May 2026

Nancy

nothing applicable. Parking was easy.

8/10

Excellent

03 May 2026

Yvette

Great for what we needed. Close to the Columbus convention center. Paid parking was great not having to find another parking. Hot breakfast have been nice also but we did know that wasn’t an option when we booked.

Family_with_children

10/10

Exceptional

01 May 2026

Kaylee

Was told they would comp my parking by the Manager. but the staff said she would not.Other than that, we had a great stay!

Friends

4/10

Poor

01 May 2026

Jack

Room was extremely dirty and lights did not work. Not worth the price.

Partner

4/10

Poor

29 Apr 2026

Ken

Just not real clean from lobby to the rooms and not sure what the \"+\" in Red Roof Inn + stands for because this place fell really short

Partner

10/10

Exceptional

29 Apr 2026

Martin

One of the great delights was to be able to meet the new property manager, who had just arrived and was working so pleasantly with the staff!

6/10

Pleasant

28 Apr 2026

Katie

The check in process took a long time, but checkout was very quick. The toiletries provided were not good—only shampoo and a small bar soap. The parking was also a bit irritating. Otherwise, easy stay and close to the arena which is what I needed.

Friends

8/10

Excellent

27 Apr 2026

Janet

staff was very good and helpful, rooms were spacious and clean. you could use better pillows they were bad. but beds were comfortable. i would suggest adding a pull out couch to the room. and offering breakfast for the cost of the room would be nice....

Family_with_children

6/10

Pleasant

26 Apr 2026

Maliki

I stayed here for a weekend for conference. Rooms are not really updated, but it clean 5 min walk from conference center. There is definitely not enough plus in the room (had to move nightstand off the wall to find plug between the beds). Also, nowhere to plug laptop at desk to work in the room. Parking was located directly across the street from the hotel, so that was plus (and has in/out privileges). The only thing I did not like was an early check in fee ($25). After driving 5 hours, waiting 3-4 hours to check in was feasible, we just wanted to relax before the first night of activities.

Business

4/10

Poor

26 Apr 2026

Jeffrey

I’ve stayed at this hotel in the past. Easy to get to the arena district from here. Recalled that the parking was in a lot across the street. What was new - parking now costs $19/night. This was new since my last visit. Decent room, and overall clean, but another surprise was how thin the walls were. I could easily hear my neighbors in the next room. I don’t remember this from past visits - but it was as though the walls were paper-thin. Not sure this was worth the price - I thought I overpaid for what I got on this trip.

Self

2/10

Poor

23 Apr 2026

Terri

Room was clean. the Check in staff took 45 mins for person and showed up with 12 people. So this was a nightmare. And everyone's room was different pricing even though they all booked on hotels.com. There were people with lower rooms that were $100 more than the higher rooms and the front desk person could answer no ones's questions. We were there for 4 days and no one cleaned the room once. They did show up and offer me clean towels once.

Business

8/10

Excellent

21 Apr 2026

Brent

Parking easy and close 5 min walk to Convention center 10 to Hockey Arena 15 min to Clippers Triple A Ball Park.

Business

6/10

Pleasant

21 Apr 2026

LORRAINE

The bathroom is and the beds are full size. There’s no breakfast. Only coffee IF someone is there to make it.

Family_with_children

8/10

Excellent

18 Apr 2026

Roy

Convenient location. Parking across the street. The room was clean overall but could have used a deep clean.

Self

6/10

Pleasant

17 Apr 2026

Matthew

Car was hit in the gated parking lot amd Red Roof has no cameras in the lot to help with issues like that. Room and building was clean but is dated and a bit musty smelling. It does the job in a pinch but there are other much nicer hotels in the immediate vicinity.

Self

4/10

Poor

17 Apr 2026

Stacey

It took us 30 minutes to check in with a line to the front door. Our room was dirty with sticky substance under and around the desk. We were there three days, and trash overflowed. The beds were so bad I couldn't make it to the event on the third day (I have fibromyalgia). The only way we will stay here again is if we have to because of proximity to the venue.

Friends_and_family Family

2/10

Poor

17 Apr 2026

Jai

There were no amenities that I was aware of. Staff certainly didn’t mention any that might be available. I was charged a daily fee for using a safe I didn’t know existed. If you’re looking for a bed and a shower, that’s all you’re going to get.

Self

10/10

Exceptional

16 Apr 2026

Joshua

Clean room and friendly staff

Family

6/10

Pleasant

13 Apr 2026

Anya

Parking was a bit strange, but not terrible. Room was not clean (old gloves, false eyelashes, etc), certain outlets weren't functioning, fridge temperature was way too high. For a short stay it was only mildly inconvenient. Staff was kind and helpful. Very affordable and served the desired purpose.

Partner

6/10

Pleasant

13 Apr 2026

Tracy

Courteous staff, clean rooms. Very close to arena & convention center. Only shampoo, no conditioner. Parking is across the street, not convenient and still have to pay to park.

Friends_and_family Family

8/10

Excellent

13 Apr 2026

Gwen

Very convenient location to the conference center. Hotel was clean, staff was welcoming. I do wish there was a continental breakfast and creamer for the coffee.

10/10

Exceptional

11 Apr 2026

Mollie

Parking is across the street and is 19 dollars a day. We had a room on the 1st floor and it was clean and as described. It was a budget friendly hotel for downtown. No breakfast, just hot black coffee in the morning.

8/10

Excellent

09 Apr 2026

Akymbre

Nice hotel decent price for downtown location, the only bad thing is parking there is a $19 fee daily to park.

8/10

Excellent

05 Apr 2026

Nicole

Pay for parking. It is downtown

Family_with_children

8/10

Excellent

03 Apr 2026

Becki

Pictures on line showed a coffee machine in the lobby that didn't exist, which was disappointing. Check in process was frustrating, but the kindness of the person working the front desk made up for it!

Partner

10/10

Exceptional

02 Apr 2026

Clyde

Yes