Name: Courtyard by Marriott Columbus Downtown
Address: 35 West Spring Street, Columbus, 43215, US

8/10

Excellent

15 Jul 2026

Tyler

Convenient location. Clean but older building.

Self

8/10

Excellent

12 Jul 2026

ronald

Great location, bistro staff not so great

Partner

8/10

Excellent

05 Jul 2026

Jan

Be aware they take an addtl 100 for incidentals deposit and 85 if you buy anything in bistro parking was a hassle. But is was the 3rd of July so probably not always that backed up

Family_with_children

10/10

Exceptional

03 Jul 2026

Craig

Clean hotel in general! Easy access to Nationwide Arena and surrounding area!

Friends_and_family Friends

8/10

Excellent

29 Jun 2026

Marlu

Staff was excellent. One thing though Room 231 has a humming noise from the air conditioning that is very annoying to sleep. You should check that out

Family_with_children

10/10

Exceptional

29 Jun 2026

Tara

The staff was exceptional. The property was clean. The room was nice, bed was very comfy. Only difficult parts were the fact you cannot get a luggage cart up to the elevators, you have to carry your stuff up one set of stairs. Luckily a staff member was standing there and helped me. Also, one of the lifts in the pool area was clearly broken and rusted, but never removed. not having on site parking sucked, although the valet service was great. There was no free breakfast or receptions in the evenings, like other hotels in this price range. Hot tub was nice, other than the only thing separating it from the pool was a thin tile wall, so when kids were playing in the pool it disrupted the relaxation in the hot tub.

Self

10/10

Exceptional

18 Jun 2026

Nicole

The pool was fabulous and the hot tub was fantastic

Family_with_children

8/10

Excellent

18 Jun 2026

James

Nice room
A\C fan wouldn’t shut off on its own

Family

8/10

Excellent

15 Jun 2026

Jonathan

Ive stayed here twice in 3 years. It was under renovations the first time 3 years ago, and apparently is still under renovations. Room we stayed in this time was still very outdated, had a wall AC unit, just not what I expect when I stay at a Marriot

Partner

10/10

Exceptional

26 May 2026

Paul

Great location, friendly staff, and terrible parking.

Self

10/10

Exceptional

26 May 2026

Cris

Everything was 100%. We valat parked, and they always had at least 2people on staff if not 3 so you never waited for your car. It was very clean and well eun

Friends_and_family Family

6/10

Pleasant

24 May 2026

Pat

It was an OK stay....nice swimming pool for my neices to have fun and the rooms are quiet. Bed is very comfortable.
Do not plan on having any meals there....just a 'Starbucks' type kitchen. Our expensive burritos were microwaved.....
Girl at the Front desk... not to friendly....and plan on having to go up stairs to get to the elevator.
The valet parking staff were amazing......friendly, attentive, and very helpful.
Mark, a worker wgi brought us some extra towels, very nice!

Friends_and_family Family

6/10

Pleasant

18 May 2026

Shadi

The room was clean and the staff were helpful (& the hot tub was actually hot). Good housekeeping. The cafe in the lobby stopped serving food pretty early. The tub was several inches higher than the bathroom floor and seems like a significant slip hazard which I didn't particularly like. No significant noise from the other rooms but there was some traffic & train noise (fairly close to the tracks). wifi was included but was inconsistent. A pretty decent stay but I would not choose it again for a longer trip.

Friends

10/10

Exceptional

15 May 2026

stephen

Excellent large room that made it very convenient to walk to a concert, safely and back.

Partner

8/10

Excellent

04 May 2026

Josh

I reserve a room with a king bed and it appeared to only be a queen. Water pressure in the shower was soooo weak. Hotel was clean and staff was nice.

Partner

8/10

Excellent

01 May 2026

Edward

Great location in downtown with hot tub

Self

10/10

Exceptional

01 May 2026

Robert

The whole experience went well!! From check in to check out, everything went well.

8/10

Excellent

29 Apr 2026

Miranda

Could use some updating in the room. But, it served its purpose for an overnight stay.

Friends

10/10

Exceptional

15 Apr 2026

Georgia

Good location with many places within walking distance and quiet at night

Self

10/10

Exceptional

13 Apr 2026

Lori

Room was very clean, staff including valet were very accommodating and friendly.

Partner

8/10

Excellent

12 Apr 2026

Anthony

Great bar downstairs.

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Darius

Room ok…staff friendly…hot tub scorching.

Partner

8/10

Excellent

11 Apr 2026

Sam

Staff was great, bathroom could have been little cleaner. Overall good stay.

8/10

Excellent

09 Apr 2026

Kelly

The bed sank in the middle

Partner

8/10

Excellent

05 Apr 2026

Janet

Clean and comfy room. Nice staff. Pool is nice. No complimentary breakfast

10/10

Exceptional

30 Mar 2026

John

Everything was great

Friends_and_family Friends

6/10

Pleasant

29 Mar 2026

bryan

Have to pay extra to park

Partner

6/10

Pleasant

25 Mar 2026

Kari

The parking was terrible. I ended up paying $35 for valet for less than a 24 hour timeframe. They valet station was located at a weird little pull in on the side of the street.

Also, the room was outdated. The windows were disgusting. They were cloudy and covered in some sort of dirty residue. Almost like they had not been washed in years.

Family_with_children

10/10

Exceptional

23 Mar 2026

Sarah

Very clean. Very friendly. Would come back!

Family

4/10

Poor

22 Mar 2026

Tabatha

The staff were courteous and welcoming upon our arrival. However, there are several considerations that may be important for families planning a stay at this property.

Notably, there is no direct elevator access from the main entrance to the first-floor elevator bank. After initially unloading our luggage onto a baggage cart, we were surprised to find that we needed to transfer our belongings to another cart located up a flight of stairs, which may be inconvenient for guests with children or significant luggage.

Additionally, while the hotel’s location offers walkable access to nearby dining, we encountered multiple individuals approaching us for money during a short walk to lunch. On one occasion, a person approached closely from behind while we were waiting at a crosswalk and attempted to engage us with an unrelated question, which felt uncomfortable.

Finally, some online booking platforms suggest that breakfast can be added to the stay; however, this is not the case. The only available option is a limited, Starbucks-style ordering area located within the lounge/bar, rather than a full breakfast service.

Families may wish to consider alternative accommodations, such as the Hyatt Regency Columbus, which is conveniently connected to several dining options.

Overall, while the staff provided a positive first impression, these factors may impact the overall experience for some guests.

Friends_and_family Family

6/10

Pleasant

20 Mar 2026

Michael

Outlets by laps did not work, so we had to charge phones across the room. Only saw one staff member wesrinv a uniform. Walked up to registration desk upon arrival the person was texting on the phone and just walked away and someone else came to greet us. All wesring casual clothes with no name tags. Most unusual experience for a Marriott property.

10/10

Exceptional

20 Mar 2026

Linda

Very clean accommodation with a wonderful staff!!

Friends

6/10

Pleasant

20 Mar 2026

sarah

Building next door under construction, had construction noise starting at 7am nonstop

10/10

Exceptional

19 Mar 2026

Melissa

Clean

Family

10/10

Exceptional

18 Mar 2026

Rebecca

The staff was A++ from the front desk clerk to the valet crew, they were all very pleasant, friendly, helpful and very attentive! GREAT customer service! Will definitely recommend and stay here again!

Friends_and_family Friends

2/10

Poor

17 Mar 2026

Kim

There was black looking thing on the mattress when called down the gentleman was very rude disrespectful and acting like I was stupid. I work at a hospital so I see this all the time in the hospitals when people bring bugs in as I stated this to the the gentleman he said well did you bring them in excuse me no at that point I was over it not only that when I first got there I told him I paid already for the room showed my confirmation number and he still wanted me to pay with a credit card at this point I was already running late so I decided I just did it figured I would fight with it later if they got overcharged. Never in my life have I dealt with something or someone so disrespectful when I've stayed at these hotels definitely open my eyes I got told today that it's a Marriott their number one well I work at Toledo hospital we're number one and we still deal with this on a daily basis so I can happen anywhere

8/10

Excellent

17 Mar 2026

Cherie

The room was clean, just needs some updating. Water was hot, which I loved. Comfy bed. Bathroom was small. Nice staff. Valet service awesome. Great for an overnight or two day stay!

Partner

10/10

Exceptional

10 Mar 2026

Samuel

Great

10/10

Exceptional

09 Mar 2026

Eric

Staff was great and the room was clean.

Friends

10/10

Exceptional

09 Mar 2026

Jonathan

Check in is 3pm, valet backs up, sat for 1hr waiting terrible set up. Leaving was much simpler. Bistro not open at check in.

Family

8/10

Excellent

07 Mar 2026

Russell

Clean room, convenient to key attractions

8/10

Excellent

27 Feb 2026

Hillary

.

8/10

Excellent

23 Feb 2026

Courtney

Clean, staff was good

8/10

Excellent

16 Feb 2026

Laura

Front desk very helpful and curtious.

2/10

Poor

11 Feb 2026

Joseph

I had a paid in advance reservation and upon check in I was notified that I didn’t have a room available to me. I was provided an alternate reservation at another hotel but I chose the Marriott because of its nearness to the hockey arena where I had tickets.

10/10

Exceptional

08 Feb 2026

Angela

Our room was very clean as was the hotel staff was very kind and friendly!

Friends_and_family Friends

10/10

Exceptional

06 Feb 2026

Brittany

Room was great staff were very friendly. Valet was friendly as well and fast with getting the car.

Leisure Family

6/10

Pleasant

03 Feb 2026

Jennifer

The room layout was very awkward. The construction woke me up

Partner

10/10

Exceptional

03 Feb 2026

Jason

Cleanliness, nice staff

6/10

Pleasant

02 Feb 2026

Jackie

Staff was great. Super annoyed with whoever made the fire alarm go off in the middle of the night…assuming it was someone smoking pot because the hallway reeked of it. Other than that it was a decent stay in a decent hotel.

Leisure Family

10/10

Exceptional

30 Jan 2026

Tasha

Room was great bistro was great and the staff was EXCEPTIONAL we had to go during a level 3 snow emergency for a surgery at OSU and despite the limited staff and services(valet) the staff was so helpful and wonderful!

Leisure Family

8/10

Excellent

29 Jan 2026

Lehyla

The room was clean and the staff was very helpful.

10/10

Exceptional

24 Jan 2026

Patricia

Clean room great customer service

10/10

Exceptional

23 Jan 2026

Kathleen

Yes!

Leisure Partner

6/10

Pleasant

23 Jan 2026

Christine

We had to switch rooms because several hair strands found in bedding and bathroom. The new room was better.

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Brian

Great location, staff was nice.

Business

4/10

Poor

18 Jan 2026

Curtis

Terrible end unit room. Bed was not a queen (smaller). End unit was small and noisy

Partner

10/10

Exceptional

03 Jan 2026

Roger

Great location - wonderful staff

Leisure Self

10/10

Exceptional

02 Jan 2026

Kristina

Clean room and valet service was excellent

Leisure Family

2/10

Poor

25 Dec 2025

selvaraj

The room itself was just okay—nothing exceptional, but acceptable for a short stay. However, the overall experience was disappointing due to the staff’s behavior and lack of basic hospitality.

One of the front desk staff members was very rude when discussing breakfast. I was told in an unprofessional manner that because my reservation was made through Expedia, I was not eligible for complimentary breakfast. This was communicated abruptly and without any attempt to explain politely or help find a solution.

Housekeeping was another major concern. The cleaning staff showed no interest in cleaning the room, and my bed was not made until I tipped the cleaning lady, which should never be a requirement for basic housekeeping services. This made me feel uncomfortable and disappointed with the level of service.

Overall, while the room condition was acceptable, the poor attitude of the staff and lack of standard service significantly affected my stay. I would think twice before staying here again and hope management addresses these service issues

Business Family

6/10

Pleasant

22 Dec 2025

John

The room was clean, and the staff was fairly courteous. However, be aware that you must climb a set of stairs to get to the main level for the elevator. Therefore, you must unload your belongings onto cart at the valet area and then climb stairs to get to the next floor. This was fairly inconvenient.

8/10

Excellent

22 Dec 2025

Joseph

Courteous staff.

Leisure Self

10/10

Exceptional

22 Dec 2025

Sharon

Clean room and great staff

Partner

10/10

Exceptional

21 Dec 2025

Heidi

Clean room, very friendly staff and comfortable beds! Close proximity to all many attractions.

10/10

Exceptional

19 Dec 2025

Maureen

Staff and service is outstanding. Rooms very clean. But the rooms are definitely in need of updates.

Leisure Family_with_children

10/10

Exceptional

16 Dec 2025

Jasmin

Good

Leisure Partner

8/10

Excellent

14 Dec 2025

Bridget

We had a nice stay, thank you

Leisure Family

8/10

Excellent

14 Dec 2025

Andrew

Staff was super friendly and nice at check in and out. Room was clean and cozy with plenty of space. Only downside was it had a shared/frosted window to the pool room. You had the light, sounds and smell of the pool right in your room. For our length of stay it was just fine going to the hockey game so we were there after 10pm and gone by 8. Served the perfect purpose with the snow storm.

Friends_and_family Family

6/10

Pleasant

05 Dec 2025

Matthew

The room had a musty smell to the point our clothes smelled like it when we got home.

Partner

8/10

Excellent

04 Dec 2025

John

Clean room, comfortable bed, room is a little bit \"landlord special\" with all of the paint on things like the metal bathroom door frame (which made it loud and difficult to close). Hotel is also by a bus terminal so expect to here reverse sirens.

10/10

Exceptional

04 Dec 2025

Savannah

Very nice, close to the attraction we came for.

Leisure Family

6/10

Pleasant

30 Nov 2025

sharon l

The experience didn't meet the description. Parking wasn't a good experience. The hotel was very noisy. And the \"full\" breakfast description was a joke. A Starbucks item from the most unfriendly workers. Definitely not worth the money to stay here.

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Sergio

Jose in front desk is one of the best people and the hotel is very close to the arena

Leisure Family

10/10

Exceptional

29 Nov 2025

Joni

Went Nationwide arena about 7 minute walk. Nice friendly
Receptionist. Clean room nice shower. Valet was good a little expensive but it is downtown so kinda expected.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Stephen

Clean room and the staff was awesome

10/10

Exceptional

28 Nov 2025

barbara

Met our needs for an overnight stay.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Richard

Everything was lovely.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Tabatha

Everything was great from check in to check out and everything in between. Front desk clerk Jose greeted us with a smile and was super friendly. The room was spacious and very clean.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Shawn

Clean room. Friendly and helpful staff.

Leisure Friends

2/10

Poor

13 Nov 2025

Derek

The room smelled like mildew. The whole wing did actually. It was dark. I couldn’t open a window. The bed was hard as hell. Something was making the room hot. I had the heat off and the room still got over 80. The parking can’t be charged to the room. Spent $300 on a cramped dark room and had to pay even more for a mediocre “continental” breakfast. The staff were nice. The location was convenient. But i will never ever stay there again. I feel like i deserve some money back. Not up to the standard im used to at that price point.

10/10

Exceptional

13 Nov 2025

Scott

Great location just a short walking distance to the convention center. I saved a few dollars by finding a parking structure two blocks away. They have a bar/serving counter in the basement for breakfast and dinner. The flatbread was excellent and they have some beers down there too.

Business

4/10

Poor

09 Nov 2025

Karen

Our room was old and had a musty damp smell to it. There were stains on the ceiling. Would not recommend.

Leisure Partner

8/10

Excellent

08 Nov 2025

Carrie

We stayed one night to go to a nearby concert. Hotel was clean and conveniently located. There are lots of dining options within a 5-10 minute walk. Hotel only has valet parking option which was $37 per night. We parked in a pay lot about 2 blocks away for $17 for 24 hours.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Patrick

Staff were great … facilities excellent!

10/10

Exceptional

08 Nov 2025

Robert

They had some food available in the Bistro, which was good. Friendly staff and nice rooms.

Business