Staybridge Suites University Area Osu

United States , Columbus - OH
Columbus, 3125 Olentangy River Road
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100 reviews shown

8/10

Excellent

21 Mar 2026

June

Did not use pool

Friends_and_family Family

8/10

Excellent

11 Mar 2026

Roman

breakfast was good

Family

6/10

Pleasant

08 Mar 2026

BreAnn

Overall the hotel was very nice looking; bed was comfy and room was spacious. Kitchen was great to have! What causes the 3/5 stars is that each time we entered our room it smelled like toilet water. Not sure why but it was unpleasant. The shower is also very small. If you have muscular or broad back expect to stand sideways when showering, as it’s a very narrow shower/tub.

Partner

10/10

Exceptional

27 Feb 2026

johuns

The place was clean and the staff especially Millie was wonderful, friendly and answered any questions that we had.

Partner

10/10

Exceptional

22 Feb 2026

Tami

Yes

Family_with_children

8/10

Excellent

18 Jan 2026

Jenna

Room was nice and clean, staff were helpful. Breakfast was good.

Business_and_leisure Family

4/10

Poor

17 Jan 2026

Christopher

1. No signs on the wall guiding you on how to get to your room.
2. No instructions on the phone on how to reach the front desk. Had to go down to the lobby to request someone fix the toilet that was clogged prior to me occupying the room. The receptionist asked if I wanted a plunger to unclog it. Not the level of service I expect.

Leisure Self

8/10

Excellent

26 Dec 2025

madonna

Room was clean, comfortable and nicely furnished.

Leisure Partner

4/10

Poor

15 Dec 2025

Elliot

We were supposed to get a king bed but got 2 queens. I was also disappointed to find out during check in that parking was not free. It is one thing to pay for valet parking but totally inappropriate to pay for self park. I was told it was because they hired security - I did not see any security presence. You would also think that with having to pay for parking that the lot would be plowed, it was not plowed.

10/10

Exceptional

10 Dec 2025

Olalekan

Room was clean. Staff were courteous and friendly.

Leisure Family_with_children

6/10

Pleasant

01 Dec 2025

MORGAN

Checking in was great, the room was pleasantly large and very comfy. However there were dirty finger prints all over the glass on the cabinets and hair on the shower wall and it was a put off. But breakfast was great, the lady running it was such a blessing. I will say, we were here because my husband had an early appointment at the hospital and would be there for several hours so after I dropped him off, I went back to the hotel to get ready for the day and figure out what I was going to do until he was done, I didnt plan on leaving until CHECK OUT WHICH IS 11. And I kid you not, houekeeping knocked on my door every 15 minutes starting at 9:00 am until I finally got so annoyed and left around 10:30 even after I told them I wasnt leaving until 11:00.

Partner

2/10

Poor

30 Nov 2025

Jen

Never again

Leisure Family

10/10

Exceptional

24 Nov 2025

Andre

Very

10/10

Exceptional

08 Nov 2025

Aiysha

The staff was amazing!

Business Self

10/10

Exceptional

02 Nov 2025

terria

Very nice! Enjoyed the breakfast and room was comfortable

Partner

10/10

Exceptional

02 Nov 2025

Jennifer

Very friendly staff

Partner

10/10

Exceptional

27 Oct 2025

Salim

They can offer dinner every evening.

Business_and_leisure Self

8/10

Excellent

24 Oct 2025

Lois

A couple things - beds were ok but I hate polyester sheets - who needs more microplastics in our bodies! Please consider offering 100% cotton sheets to those who care! AND when I booked this hotel I was not aware a parking charge would be collected at check-in!

10/10

Exceptional

14 Sep 2025

Jenny

10/10

Exceptional

04 Sep 2025

Beth

5 Stars!

The hotel was great and so close to the Stadium! Shuttle took us to the game! Every employee was fabulous! Breakfast was great! Comfy bed!

Friends_and_family Family

2/10

Poor

02 Sep 2025

Crystal

This was, at most a 2 star hotel.

Leisure

10/10

Exceptional

17 Aug 2025

Patrick

Excellent room and breakfast!!!
Have stayed twice and this is our \"go to\" hotel around OSU!

Leisure Family

8/10

Excellent

28 Jul 2025

Lois

Breakfast staff was extra nice

10/10

Exceptional

12 Jul 2025

Emily

Amazing!

Super friendly staff, amazing room service. We loved our 4 night stay!!

8/10

Excellent

10 Jul 2025

Mike

The staff was friendly and courteous. Breakfast was good. Location was convenient. All and all was good,

10/10

Exceptional

09 Jul 2025

Matthew

Nice place to stay passing through columbus

Passing through Columbus and this was a convenient and nice place to spend the night. Complimentary breakfast and even an evening taco bar was a nice touch.

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Jennifer

Great property. We will definitely stay again.

Leisure Family

2/10

Poor

23 Jun 2025

Kaitlyn

We recently booked three rooms at this property as part of a group reservation. Upon arrival, we were informed that the hotel could not honor our stay and that we were being relocated to a sister property. Unfortunately, the alternate hotel was not of equal quality, and no compensation was offered for the inconvenience.

The relocated property had noticeably dirty floors and would not have been our preferred choice. Additionally, there were several issues during check-in, including an attempt to double-charge one member of our group and assigning another to a room that was already occupied.

Overall, this experience was extremely disappointing. Due to the lack of professionalism and poor handling of the situation, I do not plan to stay with this property—or any affiliated locations—in the future.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

James

Nice hotel, check in was easy and the clerk efficient and courteous. Room was comfortable but hallways were stuffy and had an occasional fowl odor. Breakfast was good but I will say one of the people serving looked miserable and not wanting to be bothered. Fitness room was a touch above average. Microwave did not work and maintenance said it was repaired buy the only function working was the fan.

Business

4/10

Poor

03 Jun 2025

Verified traveler

Go elsewhere

Upon arrival I was told they didn’t have my reservation, they said it had been cancelled.
They gave me three different reasons why they didn’t see it in their computer.
However, I showed on my app and online that my reservation was active, no issues.
They did get us a room for the same price as my original reservation.
But then from there we just felt one disappointment after another.
When asking for bedding/towels, it was handed directly to me. No offer to have staff bring it up to my room.
The pool water was cold, and the pool is very small and only 3ft/4ft section.
Kids jumping in and out flooded the floor so anyone not swimming was walking through puddles of water in their tennis shoes to get to a seating area.
Tv is a joke…. You have limited channels
and nothing for the kids on tv.
We did breakfast the first day and the second morning we made our own food in the room. The breakfast area was missing waffle makers, photos online show 2 waffle makers and that’s usually what we eat.
So we bought our own waffles and made them in the toaster in the room.
Just overall felt like we were disappointed with the amenities.
Will not recommend or stay there again.
Not worth the cost when so many other hotels in the area!

Friends_and_family Family

10/10

Exceptional

24 May 2025

Josh

I live in Puerto Rico but I’m from Columbus and still own a business here. We recently sold our home in Columbus so I stayed at Staybridge Suites for the last two weeks. The suite had everything I needed including a full kitchen with a full size fridge. Everything was extremely clean when I arrived and the customer service was awesome for my entire stay. The best part was how well insulated the rooms are. I was a little nervous because I’m a light sleeper and the slightest noise usually wakes me up. I usually stay in an Airbnb because of that but I didn’t have any issues whatsoever. Once I was in the room and shut the door I didn’t hear any noise at all. It was also considerably cheaper than my usual Airbnb so I will definitely be staying here from now on! I usually come back to Columbus every couple of months for a couple of weeks to check on our business so I’ll be a frequent guest in the future!

Business Self

10/10

Exceptional

22 May 2025

Bruce

Millie was excellent. Made sure everything was taken care of

Friends_and_family Family

4/10

Poor

07 May 2025

Michelle

No seating in kitchen, non sufficient seating in room. Our room they checked us in, not ready, NO towels, no toilet paper but the measly left from previous guests. Air conditioner screen was popped up out of unit; bathroom was sub standard, no where to put anything on a counter . Bathroom door opened directly into room, literally 2 feet from bed. Fan in bathroom was not working. priced. if you were in Marriott but hotel was not up to that standard. They had mattresses store in stairwell. husband had to climb over a king mattress to access door. only 1 room bathrooms for men and/ or women off the breakfast dining area in lobby floor.

6/10

Pleasant

29 Apr 2025

Danielle

The property had evidence of water damage and with every shower, you could see why. The tiny shower in our room leaked so heavily we had to leave towels down so the carpet didn’t get wet. The shampoo, conditioner, and hand soap comes in refillable bottles, so you’re using the same bottles as all the previous guests. The breakfast is similar, nothing is pre-packaged/portioned individually other than the butter jam and syrup. Everything else is out and on an open buffet display. Only the hot food had covers. I did like the rotating breakfast options from day to day. The dressers in the rooms had drawers that rolled open at random. The bedroom door design was flawed and the door was very hard to close/lock. Had asked for a extra linens prior to check in as the reservation was for three adults and no linens for the pull-out were provided until a call post check in which took over an hour to receive after a second call was placed. The parking lot is very small and was always almost completely full.

10/10

Exceptional

20 Apr 2025

Salim

Nice location and very friendly people

Business_and_leisure Self

10/10

Exceptional

15 Apr 2025

Nathaniel

Very nice place

8/10

Excellent

10 Apr 2025

Mateo

Some drawers and cabinets were missing or broken, but the rest of the room was clean

Business Self

10/10

Exceptional

06 Apr 2025

Robert

Millie was very kind and caring

Leisure Family_with_children

10/10

Exceptional

05 Apr 2025

Earnest

One night in city

Reserved this for a medical procedure and loved how in proximity the hotel was located in reference to th3 hospital. But also how nice the hotel suite we had was. Extremely comfortable and attainable for getting in and out.

Partner

8/10

Excellent

30 Mar 2025

Michele

Generally nice layout but the room we stayed in could use a new mattress. Also the tub/shower could use a refresh. Tub looked stained and temp control was broken.

Leisure Partner

10/10

Exceptional

23 Mar 2025

Hanley

Outstanding staff!
Very comfortable and attractive place.

8/10

Excellent

18 Mar 2025

Verified traveler

Ok stay.

Just mehhh. Small parking lot, room service came in 1X while we were there, which was fine, however, they didn’t take garbage, and took towels, etc only to replace with 3 towels and nothing else. Even took blanket from pullout couch? Barely enough parking places, super tight if driving a big truck. Staff was friendly and seemed clean enough. Our shower door didn’t even come close to closing and water pressure was not good.

Business

2/10

Poor

03 Mar 2025

michael

The worst

The hotel overbooked and when I arrived I was told my room was not available. Instead of assisting they told me that I needed to find my own lodging, even thought it was 10 pm.
The general manager was no help and I was told that he was sleeping and had to be woken up.
Will never stay at a staybridge suite again.

Friends_and_family Family

10/10

Exceptional

28 Feb 2025

Jennifer

Very nice hotel, clean, comfortable, very friendly staff. The only thing is the shower door opened toward the sink making it awkward to maneuver in the bathroom. Not management’s fault. We highly recommend this hotel.

Business Partner

2/10

Poor

17 Feb 2025

Earnest

The hotel and property was very nice. The hotel itself was excellent. However, i am not sure where to place blame. Upon arrival I was told i did not have a reservation and after further investigation was told my reservation were canceled. I did not received any type of notification that my reservation was canceled. I had booked online and was given the opportunity to pay upon arrival on Sunday day of my stay, however, hotel canceled on Saturday as per the hotel wasn't sure i was coming. Now, correct me if im wrong, but shouldn't that happen on Sunday not the day i wasn't scheduled to be here. Make it make sense

Business_and_leisure Partner

10/10

Exceptional

08 Feb 2025

Riashiah

It was a very pleasant experience there and I will stay there again

Partner

8/10

Excellent

28 Jan 2025

MOKHINUR

I would recommend there.

8/10

Excellent

19 Jan 2025

Katherine

The pull out mattress was a bit nasty. Other than that it was an ok stay. The customer service was excellent! I wish i would've gotten her name but the older lady at the front desk was top notch in my opinion. Extremely helpful and nice. I appreciate it. It was our 1st trip to Ohio and she helped make it a good trip. Thank you.

10/10

Exceptional

01 Jan 2025

Ishmael

Great

10/10

Exceptional

30 Dec 2024

David

Very pleasant welcoming staff. Convenient location near Riverside Hospital. They were almost booked solid yet it was quiet and seemed like we were just one couple among a handful of others. Great hospitality.

Leisure Partner

10/10

Exceptional

25 Dec 2024

John

Great staff. Great breakfast

10/10

Exceptional

17 Dec 2024

catherine

I liked it

6/10

Pleasant

24 Nov 2024

Jason

Nice hotel but rip off for parking on game day!

Our room was clean and the staff were very friendly. Breakfast was good as well

My only complaint was the cost of parking on game day! $40 cash when your staying at the hotel is a rip off. You can park much closer for 1/3 to half the price. Parking right down the street by McDonald's is only $20.

Friends_and_family Family

10/10

Exceptional

23 Nov 2024

Linda

Comfortable

Check in was easy, room was comfortable. We had an issue with the only light in the shower/toilet room was out and new lightbulb couldn’t be found. It was late and no maintenance staff. Lamp was brought in with extension cord so we had light in there. Just not sure how housekeeping staff could miss the light not working when they cleaned in there.

Friends_and_family Family

10/10

Exceptional

11 Nov 2024

Rooms were nice size and very clean, worth the miney

Friends_and_family Family

10/10

Exceptional

05 Nov 2024

Gary

There was only one washrag and no toothpaste or extra linens, and the curtains were sheer. I would have preferred the option of heavier or darker curtains. However the room was nice and the kitchen was convenient.

Leisure Family

10/10

Exceptional

27 Oct 2024

Charles

Go Bucks! Nice Place.

Nice place. Price was appropriate. Breakfast was good, though just above basic. Place and room were clean. No smells. Kitchenet was very nice! Plenty of room. Beds were good. For a mid priced hotel, very good. Great location to stay for a home OSU game weekend.

Friends_and_family Family

10/10

Exceptional

25 Oct 2024

Salim

nice location, quiet, multilingual personnel, green area.

Business_and_leisure Self

10/10

Exceptional

19 Oct 2024

David

I wasn’t able to book the room until the last minute and ended up paying more than I intended but it was a nice room and the receptionist was very helpful and upbeat.

Self

10/10

Exceptional

26 Sep 2024

Verified traveler

Very well attended and clean hotel.

Very well attended. Nice breakfast with friendly staff.

Self

2/10

Poor

24 Sep 2024

Kathleen

COMPLETE NIGHTMARE

No.
DO NOT BOOK HERE! I
ITS A SCAM

This place in my opinion is a
Bait and switch con artists run operation that overbook, over charge and blatantly lie.

We arrived at hotel. We were told they were doing construction and didn't have enough rooms for us. They wanted us to stay in a run down property next door for close to $500 for the night.

We said no and they said we had no choice.

we were basically homeless until 10pm that evening when we finally found a HYATT on our own that had rooms.

Now I have to dispute a $500 charge for a 1 night stay we didn’t do because a room that wasn’t available I was charged to our card.

COMPLETE NIGHTMARE

Friends_and_family Family

6/10

Pleasant

24 Sep 2024

Tania

I stay here often when i come to columbus to visit my kids and itsgot the best beds and you control your room temperature and its usually pretty clean so i was surprised that this time that the shower was dirty and the toilet handle was put on wrong so it was hard to flush. I had my grandson with me and they put there knifes on the bottom of the cupboard so that could of been a horrible night so if you travel with little ones check.

Leisure Partner

8/10

Excellent

21 Sep 2024

DIANE

Great stay

Conveniently located near the university campus, this hotel was comfortable for our one-week stay. The rooms are renovated and spacious with everything we needed. Beds were comfortable and the shower had very good pressure. Breakfast had plenty of variety and the staff extremely friendly. Highly recommend!

Business

2/10

Poor

20 Sep 2024

Aris

We came to stay here for the weekend to see sexy red and this hotel was dirty! The pull out bed had hair all on the sheets like maybe an animal been in it. Upon settling in to the hotel we seen two roaches in the kitchen! We called front desk they said we don’t have bugs I said I can assure you that I just seen two roaches crawling across the counter! If you see one believe there’s more around and in other rooms! They offered to come “spray” the room. We took all our belongings back to the car and slept one night and LEFT! I wouldn’t recommend AT ALL!

Leisure Family

10/10

Exceptional

09 Sep 2024

Dave

Excellent hotel…clean and very nice staff. Breakfast buffet was great and location was very convenient. We will stay here again thank you!

Friends_and_family Family

10/10

Exceptional

05 Sep 2024

Stephanie

Very clean room and friendly staff. A lot of options for breakfast. Will stay again

Friends_and_family Family

6/10

Pleasant

27 Aug 2024

Xandria

You can tell the property is made to look nice but it isn’t. There was mold in the shower, the couch in our room was covered with blonde hair and stains. There was a giant purple stain on the carpet. Breakfast was stale. I overall did not feel clean my entire stay.

Leisure Family

10/10

Exceptional

25 Aug 2024

Jency

Enjoyed our stay.

10/10

Exceptional

14 Aug 2024

Anthony

Good place to stay

Leisure Family

10/10

Exceptional

08 Aug 2024

Matthew

The breakfast was great. Definitely better than average hotel fare. Check-in and check-out were efficient. The staff were very helpful. Parking can be a little tricky, especially if you arrive late.

Leisure Family

10/10

Exceptional

29 Jul 2024

Verified traveler

Comfortable suite, dishes and dishwasher available, along with full fridge and stove

10/10

Exceptional

17 Jul 2024

Holly

We stayed for my nephews 5th birthday - went to the Columbus Zoo. The proprty was nice, clean, pool area was clean, they responded quickly to our request for extra towls. Would stay again if we come back.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2024

Rebecca

Some outside areas needed some attention. But over all it was a very nice stay. Will be returning on the future

Partner

10/10

Exceptional

15 Jul 2024

Carolyn

Modern room with full amenities and super customer service! I accidentally left behind a sundress hanging on a hook on the bathroom door. The next day I called and someone from the front desk checked the room, found my clothing item, saved it for me in a bag marked with my name and room number, and I was able to come pick it up two weeks later. Thank you!

Business Self

8/10

Excellent

06 Jul 2024

Jonathan

Good hotel

It's a nice hotel and in a decent part of the city. The hotel/room/breakfast were all ok, nothing super special but nothing bad. For the price and the area I was happy with it and was impressed with how quiet it was in the rooms. If I needed to stay in the area again then I would likely stay here.

Friends_and_family Family

10/10

Exceptional

05 Jul 2024

Angela

Plenty of space in a convenient location. Try the Cap City Diner down the street!

Leisure Family

10/10

Exceptional

27 Jun 2024

Larider

Great place

Business Family

10/10

Exceptional

26 Jun 2024

Missy

My favorite part was sleeping in the most comfortable bed I've ever laid in. Staff was friendly and breakfast was great with many options

10/10

Exceptional

22 Jun 2024

Zachary

A fantastic hotel with the friendliest staff!

Leisure Family

10/10

Exceptional

21 Jun 2024

Derek

Great experience! Celebrating my 22nd bday!

Leisure Friends

8/10

Excellent

17 Jun 2024

Keisha

Leisure Family

6/10

Pleasant

16 Jun 2024

Yuana

Smelling is bad

Leisure Family_with_children

10/10

Exceptional

26 May 2024

Mark

Excellent Service

Leisure Family

10/10

Exceptional

20 May 2024

Sean

Very amazing hotel and very affordable for the service and amenities being high quality and hospitable :)

Leisure Partner

10/10

Exceptional

12 May 2024

Jesse

Nice hotel at short notice

We only stayed for 1 night but the room we had was clean and comfortable. Everything wasn't a hassle and service at the desk and breakfast was very nice.

Friends_and_family Family

10/10

Exceptional

09 May 2024

Thomas

The breakfast buffet area was spacious but the soft drink machine was out of order.

Leisure Partner

10/10

Exceptional

22 Apr 2024

Albert

Friendly staff, clean facility.

Friends_and_family Friends

10/10

Exceptional

15 Apr 2024

Barbara

We had 3 families stay at this property the night before a 4 mile race in Columbus. We had a nice relaxing evening swimming in the pool and having a small birthday party using the kitchenette to prepare. The breakfast buffet was amazing with hot and cold item and drinks. Staff,especially the manager and buffet staff, were very friendly. We used the sofa bed but did not have any bedding in the room. It meant an additional trip downstairs, but not a problem. Would stay there again. It was within walking distance of OSU.

Leisure Family_with_children

8/10

Excellent

01 Apr 2024

Troy

Front desk personel was more incolved with his phone then his job. Asked multiple times for towels over hour and half for the pool and 3x in that time period and he acted as we were in convincing him.

Leisure Family_with_children

2/10

Poor

26 Mar 2024

Micheal

Not happy

Leisure

8/10

Excellent

08 Mar 2024

Joshua

Nice place to stay

Good place to stay and staff was very nice. Breakfast could use an upgrade but over decent experience.

Friends_and_family Family

10/10

Exceptional

21 Feb 2024

Hannah

The staff was some of the friendliest I’ve met. Very accommodating. The woman at the desk was actively noticing little things she could do that would make the party in front of mine as well as my party’s stay easier/more enjoyable. Staff was knowledgeable about the events going on around the area that people were coming in for and were able to make suggestions and have personable small talk with guests about their event.
Room was gorgeous and clean, much nicer than anticipated from the photos. Hallways smelled nice, bed was comfortable. Would definitely stay again if we are in the area.

Leisure Partner

10/10

Exceptional

16 Feb 2024

ciera

Great weekend stay beds very comfortable staff was great especially Millie (smiley face) breakfast was great also I would stay here again

10/10

Exceptional

11 Feb 2024

Teddy

10/10

Exceptional

09 Feb 2024

Very friendly staff at checkin. Room very clean and comfortable. Good location to OSU

Leisure Family

10/10

Exceptional

06 Feb 2024

Luis A

Excellent stay ,will definitely recommend it!!!

Business_and_leisure Partner

10/10

Exceptional

04 Feb 2024

AMy

Upon arrival until we left everything was easy, clean and nice.

Leisure Family

2/10

Poor

21 Jan 2024

Benjamin

Traumatic Nightmare for me and my kids

When we arrived I and my 5 kids (all listed in booking with ages) front desk lady who apparently is also manager and only person they let you talk to took my card had me sign paperwork then verbally attacked me. I was told it was illegal for me to be there with that many people. She got upset about the price I had booked for on hotels.com and said I needed to pay 300 for the night instead of the 127 I had booked and already paid in full. I was absolutely flabbergasted. She then told me there was no room for me and that she was going to call the police if I didn’t show my travel agent badge. Two of my older daughters called the police because of how erratic she became. The other lady at the desk kept apologizing but said she couldn’t do anything because she runs the hotel. The corporate number was covered with the email for the lady who was screaming at me. When hotels.com attempted to call and intervene she told them I had threatened to trash the hotel room which is interesting because I was literally told I wasn’t getting a room. I hadn’t even raised my voice with her or been rude. I didn’t appreciate being told in front of my kids I was doing something illegal by buying a hotel room on hotel.com. And I told her if she didn’t want people to book on third party websites she shouldn’t be on them. Police were very kind and did talk to her about returning any money taken. The officer told me there was a history of receiving calls like this. Go to Marriott across street not here.

Friends_and_family Family

4/10

Poor

21 Jan 2024

Peter

Average

10/10

Exceptional

11 Jan 2024

Debra

room was very nice

Leisure Family