Name: Ac Hotel By Marriott Columbus Downtown
Address: 517 Park St, Columbus, Oh, 43215, US

10/10

Exceptional

23 Jul 2026

Simon

Great hotel. Modern rooms. Great rooftop restaurant. Good Sports bar downstairs

10/10

Exceptional

20 Jul 2026

Makenzi

Great clean hotel. Walking distance from a lot of things to do.

Partner

10/10

Exceptional

12 Jul 2026

Mitchel

we are very happy with our stay at the AC Marriott hotel. We enjoyed the rooftop restaurant and bar very much. The staff was all very helpful.

Partner

10/10

Exceptional

11 Jul 2026

Jennifer

Our first room the sheets were dirty but the staff was very helpful and switched our room right away

Family_with_children

10/10

Exceptional

28 Jun 2026

Brandi

Room was clean. But I want to give a shout out to the receptionist RAE.. she was so nice and helpful with everything. Also the Spruce st. Sporting bar was nice. Will most definitely stay again

Partner

10/10

Exceptional

23 Jun 2026

Tabatha

Nice hotel in a good location for downtown exploring.

Partner

6/10

Pleasant

21 Jun 2026

Joseph

Had the executive suite for 2 adults.

Room experience was riddled with poor design choices that lack basic hospitality features that one would expect from a room at this price tier.

Problems were:
- There was no door separating the bedroom from the living area.
- Bathroom has sliding glass door that lets light into the entire room at night when other people are trying to sleep
- Only one towel hook in the bathroom
- Safe is not big enough for a standard size laptop (Macbook)
- Part of the fridge was so cold that it caused a canned water to expand and explode loudly
- No microwave
- Coffee pot was stored in a place where it could not be plugged in
- Very limited hanger and drawer space. Yet the wardrobe was next to a large empty wall that could accommodate more storage
- Front desk refused to allow us to split the charges on our bill. How this is impossible in 2026 baffles me.
- When checking out, agent didn't ask how our stay was
- Lot of highway noise in living room area.

Good parts:
- Bed was comfortable
- White noise machine helped mitigate sound issues
- Shower was fine
- Nice view of the park
- Good location

Friends

8/10

Excellent

14 Jun 2026

Jennifer

Nice place for a quick stop in Columbus for a concert. We enjoyed happy hour sitting at the bar at Spruce Street (lobby level). The food and drinks were good and we liked chatting with the bartender. We would have liked to visit the rooftop bar, but it didn't open until after we left for the concert and closed before we got back (4PM-11PM on a Saturday). The staff was all very friendly and helpful - one of the women at the front desk even gave me her own earring back when I told her I lost mine! The room was clean and the beds were comfortable, but the bathroom towels were pretty rough, the shower rainhead was disappointing, and the shower caulk was a little stained. Not a deciding factor but maybe someone else agrees with me...the placement of the toilet facing the vanity was weird! The layout of the room was very nice otherwise. We stopped by the North Market across the street before leaving town and left with full bellies and bags full of goodies to take home! We would definitely stay here again.

Partner

10/10

Exceptional

06 Jun 2026

Brian

Tv channels would work properly occasionally but with so much to do out there it didn’t bother us u less you have children to entertain. Everything was clean. Breakfast had to be paid for due to a premier feel and food on the table. Parking is NOT free.

Friends

8/10

Excellent

28 May 2026

Norel

The room was nice but the view wasn’t the best. I asked for a room with a nice view of the city and I got a view of the back parking lot!

Partner

8/10

Excellent

27 May 2026

Vanessa

The person at the front desk was cold and distant. The restaurant hosts( there was a male and a female) refuse to seat us because we didn’t have a reservation. There were only two of us and the restaurant seemed empty with a few people sitting at the bar. They offered no consideration just NO. We ordered DoorDash and it was a hit. So thanks restaurant staff. This AC is totally different from other ACs I’ve stayed at. Very disappointed.

Family

2/10

Poor

22 May 2026

Alex

The hotel had to charge me again because the stamp there did not know where she was doing

Self

10/10

Exceptional

20 May 2026

Anita

NA

Family

10/10

Exceptional

18 May 2026

Chris

My second time staying there and I won't stay anywhere else when visiting columbus

Family_with_children

10/10

Exceptional

18 May 2026

Brittney

The staff was AMAZING. I didnt catch her name, but the girl with the blonde & brown hair and green (i think) eyes was so helpful and they were able to upgrade our room because it is our anniversary/Sonic Temple trip. We were blown away with her and everyone else's kindness. Made this trip SO memorable. Coming all the way from Salt Lake City to a brand new place is tricky because we had no idea what to expect but we got so lucky with these guys 💛💛💛💛💛

Partner

10/10

Exceptional

09 May 2026

Michael

Clean room and great restaurant

Partner

10/10

Exceptional

04 May 2026

Dale

The entire staff starting with Valet was very friendly and helpful during our brief visit. Property was spotless. I would not hesitate to stay here again or recommend to family or friends.

Partner

6/10

Pleasant

04 May 2026

Wendy

Clean room need to improved

10/10

Exceptional

27 Apr 2026

Randall

Great!!

Self

10/10

Exceptional

25 Apr 2026

Lise

Great location, nice rooms, and if you drive an EV, they will charge your car overnight for you. Also walking distance to the North Market.

Partner

10/10

Exceptional

15 Apr 2026

Richard

Beautiful and modern luxury in the heart of downtown Columbus. The rooms are updated with rainfall showers, square fixtures and an amazingly comfortable bed. Walking distance to the arena and other downtown locations. The breakfast bar was very upscale (prosciutto, turkey sausage, oat milk, etc) but also down to earth (cereal, toast, juice). We weren't able to eat at the hotel restaurant but there were so many choices within walking distance. Overall, a great place to stay.

Family

8/10

Excellent

05 Apr 2026

Tarik

Good

10/10

Exceptional

04 Apr 2026

Sean

Nice

8/10

Excellent

29 Mar 2026

Jennifer

Quick overnight. Clean and comfortable.

Friends_and_family Family

2/10

Poor

28 Mar 2026

Sharla

First I would def request a to that doesn’t have a conjoining room door. This was my first time here. It was a very clean, nice hotel. The rooms were spacious. Now the negative, I had a conjoining door to my room that went to the next door. At 7am in the morning, the room next to mine was having like a party. They were so loud talking about how they got in fights that night which is alarming. It was like the door leading into my room made it sound like a megaphone. I was so upset because I needed to sleep in to study for my finals the very next day. I called the front desk, & she did apologize with saying she would go up there & take care of it. I waited 45 minutes & it still hasn’t stopped. I called the front desk again. She sad that she called the room (which was weird) & they told her they were getting ready to leave. Wtheck does it matter if they are leaving or not. Still nothing was done. Then at about 11am, one of employees just walked right into my room. As soon as the door opened “i yelled hello someone is in here” & the door shut. What the heck.. it was not a good experience. I was so exhausted, I got no sleep to study for my final, made grade was lower than all of my finals. I travel about every other weekend to Columbus & other areas. Never have I had this happen ever. Extremely upset. Still have not heard back from them.

Partner

10/10

Exceptional

23 Mar 2026

Michael

Staff was awesome. Rooms clean, and the sports bar was great!

Family_with_children

10/10

Exceptional

23 Mar 2026

Korie

The whole area was just amazing. The hotel was welcoming, clean, and the staff was very nice and helpful. Valet was also on their game. My husband and I came for the Zara Larsson concert and Kemba Live was only an 11 min walk from the hotel. A liquor store and dispensary were with in 2 min walk from the hotel as well. Great area I definitely recommend staying.

Partner

10/10

Exceptional

16 Mar 2026

Melissa

Super clean room. Friendly staff. Super easy walk to convention center. Amazing place to stay.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Joseph

Yes

Friends_and_family Family

6/10

Pleasant

07 Mar 2026

Eric

The bathroom doors are terrible. (Sliding Glass Doors)They look great, but you don't have any privacy. There isn't any vent in the bathroom, so I was stuck all weekend with High protein diet eaters for the Arnold with no relief from the sounds or smells. No ventilation in the room period, so it just stank. Property looks great and the staff was super awesome. Just those 2 things really kinda ruined it for me.

10/10

Exceptional

24 Feb 2026

Andrew

Great

6/10

Pleasant

23 Feb 2026

Andrew

Overpriced in my opinion. Apparently, it's a European-inspired hotel which equates to small rooms and a bland lobby. Had I done some additional research before booking, I would've gone elsewhere.

Family

10/10

Exceptional

22 Feb 2026

Martha

Nice atmosphere, clean room, good location.

8/10

Excellent

17 Feb 2026

Mark

Clean room ...nice quick and courteous check in ....only negative is no parking unless u valet at 40 a night...other then that u hsve 2 find ur own parking which is weird when u pay top dollar for room

Leisure Family

6/10

Pleasant

17 Feb 2026

Keaya

Room, mattress quality, cleanliness, actually mop the floors wipe walls in the shower

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Zachary

Very nice

10/10

Exceptional

11 Feb 2026

Kristin

every staff person from the valet, to check-in to bartender to the cleaning staff were friendly and very helpful. They made the trip!

Business

4/10

Poor

08 Feb 2026

Marcel

Check in process was easy but we didnt like the fact that valet was the only option for parking. Also, we ordered a room with a king size bed but the bed was a queen size. Water temperature with shower was not consistent. Was cold then very hot.

Leisure Family

8/10

Excellent

08 Feb 2026

Gregory

Overall, it’s a nice hotel with friendly staff and good customer service.

The restaurant on top is great! Make sure to book a reservation. Great local close to the Short North area. Also right across the street from the North Market

My only suggestion is to request a room opposite of the highway side (rt 71). It’s loud at night with the highway

Friends_and_family Family

8/10

Excellent

03 Feb 2026

Pat

Parking sucks if you dont use there valet parking, 40 $a night to park your vehical after spending lots of money for a room itself. Breakfast only looks fancy, tastes better then mcdonalds though. Overall aside from those 2 things, its an amazing facility, clean, accommodating, and an amazing view of the city!

Business Family

10/10

Exceptional

28 Jan 2026

Robert

The staff was very courteous and helpful. The amenities were great. The rooftop restaurant/bar was very nice with great food. The room was clean and comfortable. There is so much within walking distance. We will definitely stay here again.

Partner

8/10

Excellent

05 Jan 2026

Laurie

Very nice room and bathroom. Staff was friendly, valet parking was a bonus. Great location. Astra bar restaurant was really cool. Only down was no morning coffee option besides keurig.

Leisure Friends

4/10

Poor

28 Dec 2025

Eric

The curtains did not operate and then fell off track so we had light coming in and no privacy. We also booked and paid for the breakfast and now i see a charge on my credit card for the breakfast. Room was also extremely noisy.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Andrea

great!!!

10/10

Exceptional

14 Dec 2025

John

Staff and amenties

6/10

Pleasant

06 Dec 2025

Matt

The room was smaller than I thought it would be but very nice. What I didn’t like is that if you are in the 7th floor, people in the restaurant (8th floor) play music loud and move tables at 6am to wake you up.

10/10

Exceptional

01 Dec 2025

Sherry

Lovely hotel and room. Would definitely stay again - next time in warmer weather to take advantage of the beautiful Astra rooftop bar. Was greeted with a beautiful sunrise from our “view” room. Fun area with restaurants and a park.

Partner

6/10

Pleasant

28 Nov 2025

Andrew

Hotel was lovely and the gym was great but the beds were hard and pillows lacked substance so didn’t sleep great.

10/10

Exceptional

21 Nov 2025

Sarah

Courteous service, good location, clean rooms. The rooftop bar/restaurant was excellent - service was fast, food was great, drinks were unique and tasty!

Business

2/10

Poor

05 Nov 2025

Tamera

The guy from the front desk was very rude and I will not return.

10/10

Exceptional

05 Nov 2025

Taminka

My name is Taminka Malloy; it was my daughter (Ariana') 21st birthday. We wanted to take a girl's trip to somewhere we could have fun and be safe. I decided to book and nice hotel; that was in a safe location; with security. I looked at the reviews and what others had to say. I was very pleased; I called to ask about the location and what was offered. I was wanting a place that we would be safe and would be able to fun.
When I told them it was my daughter's 21st birthday; they were a really big help. When I found out there was a roof top lounge and bar; I knew this was the place for us! I booked immediately. My daughter had never been to one; she's always wanted to go. I wanted her to have the best time but still stay with in my budget. The price was great; along with valet parking, I didn't have to worry about my new truck being broken into or stolen.
My daughter was very excited about the room and everything in it! I was excited also; the staff was very nice, kind, and respectable. Our room was on the 7th floor, right below the roof top lounge on the 8th floor. It was clean and no bugs, peeling wallpaper, mold smell, dirty sheets, or unsavory things we've seen in the past.
Our experience at the roof top lounge was excellent! We didn't have a reservation, and it was packed. We didn't mind because the atmosphere was great; no fighting, arguing, too loud music, or sloppy drunks. We had comped drinks and the food was GREAT! The wait staff was nice and helpful with the menu. ; )

Leisure Family

10/10

Exceptional

26 Oct 2025

Eric

Enjoyed my stay

Friends_and_family Family

6/10

Pleasant

24 Oct 2025

Wing Chi Wendy

breakfast have limited selection. Was pay upfront for the breakfast but still get charge everytime. computer syatem worse

10/10

Exceptional

19 Oct 2025

Genevieve

Clean rooms. Nice staff. Great location.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Kimberley

Clean and comfortable

Self

10/10

Exceptional

12 Oct 2025

Bradley

Good place close to alot

Leisure Family_with_children

10/10

Exceptional

12 Oct 2025

Ricky

Room was very nice and spacious.

10/10

Exceptional

09 Oct 2025

Gared

The rooftop bar was excellent in the evening for cocktails and in the morning for breakfast!
Our room was perfect as well

Partner

6/10

Pleasant

05 Oct 2025

John

The bed was not comfortable, very noisy every time you moved. The vent in the room was noisy when the a/c kicked on. I was very disappointed that I paid for 2 nights of secure parking only to find out that 34 cars had their windows smashed. My window miraculously was not. However, someone from behind the desk, who seemed franctic handed me my car keys on the way out as there was no valet present. I was not yet aware of what happened. He did not offer any warning or tell me what happened which I thought was very poor.

10/10

Exceptional

27 Sep 2025

Marcus

Our stay was amazing! The staff was super friendly and everything was clean and fresh.

Partner

6/10

Pleasant

14 Sep 2025

Adam

Breakfast buffet was excellent. We booked a king room but were placed in a double queen room. Strange smell in the hallway upon check in. Very kind and helpful staff.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Regina

Who Knew

Me and hubby enjoyed our stay. The staff is friendly and the rooms are very clean. I’ve never heard of AC Hotel. Glad we found it! The hotel is located in downtown Columbus. Will definitely stay there again.

Partner

6/10

Pleasant

24 Aug 2025

Richard

Service was extremely slow in restaurant/ bar. Waited over 30 minutes for cocktails and ended up leaving before they even arrived. There were 2 of us.

Leisure Family

10/10

Exceptional

23 Aug 2025

Jennifer

This was the best hotel I’ve stayed in, in years💯😉

Leisure Partner

6/10

Pleasant

22 Aug 2025

JACQUELINE

Overall, my stay was very good – the hotel was clean, comfortable, and the staff were friendly. The only downside was the lack of soundproofing. I’m not sure if there was construction going on, but I did hear some loud banging at times, which made it hard to fully relax. Aside from that, everything else was excellent.

10/10

Exceptional

11 Aug 2025

Andres

Overall great experience at the AC Hotel. It has a modern look, it’s clean and safe, and it’s also very conveniently located

Leisure Family_with_children

10/10

Exceptional

15 Jul 2025

Jamie

Perfect location for walking to the concert at Nationwide.

Leisure Family

6/10

Pleasant

03 Jul 2025

Tiarra

Roof top bar was closed but was advertised as open

Leisure Family

2/10

Poor

25 Jun 2025

Kiona

Hate it

Leisure

8/10

Excellent

21 Jun 2025

Kami

Nice space. Great location. We were unaware the restaurant would not be open during our stay.

Leisure Family

2/10

Poor

18 Jun 2025

Collin C

It was close to home! The staff was a disaster the front desk host was rude!

Business_and_leisure Family_with_children

2/10

Poor

15 Jun 2025

James

Hotel was very clean and staff seemed to be helpful and polite for the most part. There was no AC in the executive suite and was informed there was an HVAC problem and they were trying to fix it. A box fan from maintenance was the fix and the room stayed close to 80 degrees the entire stay. I was later told that I wouldn’t be charged for the room but instead they charged my card a second time at the hotel for the amount of the room and then credited that amount back. The original payment I made through hotels.com I was still charged for so they didn’t actually do anything except make it appear as if I had been credited for the room. The physical hotel itself is not bad if your HVAC is working properly. The whole ordeal with charging me a second time and refunding that to make it initially appear as if I was receiving compensation for the stay with money I was already owed is petty, low and disrespectful. That’s not how any customer should be treated and frankly I’m shocked that this is a representation of the Marriott hotel managerial staff.

Partner

10/10

Exceptional

12 Jun 2025

David

Roof top bar has a great staff and environment.

10/10

Exceptional

06 Jun 2025

Aimee

Clean room, kind staff.

10/10

Exceptional

25 May 2025

Amy

The rooms echo. Need more soft surfaces to absorb sound somehow. The bed was terribly stuff and uncomfortable as was the couch.

Leisure Partner

6/10

Pleasant

12 May 2025

Michael

Disappointment

We werr in town for our sons graduation from OSU and our stay ended on a disappointing note. The roof top restaurant bar was unexpectedly closed for maintenance on our 2nd night of our two night stay. This was very dispointing due to the fact that my wife and I planned to have dinner and drinks with our son here after hid graduation. This was the whole reason that i booked this specific hotel. We had to change our plans very last minute and most restaurants were already booked.

Friends_and_family Family

6/10

Pleasant

04 May 2025

Verified traveler

Beware of charges and fees

Our stay was good. The hotel was nice but I will say a little upset about charges I wasn’t aware of. We booked a hotel last minute for my daughter’s tournament in Columbus no where did I see the vallet charge or it was required. So the first night we were charged for it and the second night charged double for it because her dad (who is in the army came to visit and watch her games). We also tipped so that alone this weekend was $100. We also paid for the extra breakfast charge and Saturday they were unable to offer and had to close the breakfast area due to plumbing issues. So why did we still have to pay? When I asked they said because they still offered coffees and muffins in the lobby that day.

Friends_and_family Family

10/10

Exceptional

01 May 2025

Michael

Should have free parking if you are staying for a couple of days like I did.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Keri

Front desk associate was wonderful!!

Partner

6/10

Pleasant

26 Apr 2025

Michelle

Overall the facility was good. Unfortunately there was an ant problem in my room.

Business Self

10/10

Exceptional

23 Mar 2025

Paul

Nice & modern, super close to Nationwide Arena. Fun rooftop bar/restaurant.

Partner

10/10

Exceptional

16 Mar 2025

Gillian

The front desk and rooftop lounge staff were so, so helpful and warm. They also had little sachets of lavender in the lobby for guests on a rainy day, I put one in my luggage on the way home. Nice attention to detail.
But really the standout element was the staff. Thank you!

Business

4/10

Poor

15 Mar 2025

Alyssa

So loud unfortunately outside the hotel that it was impossible to sleep

Leisure Friends

2/10

Poor

09 Mar 2025

Anthony

Very unfriendly staff, will not stay here again

Business Family

10/10

Exceptional

06 Mar 2025

Kathryn

They accommodated us arriving 5 hours early easily and provided us with a pristine room without us notice. They were courteous and professional, the entire hotel was extremely clean and well managed.

Leisure Family

8/10

Excellent

06 Mar 2025

Eric

I'll be back

It was very nice overall. Bathrooms need some love. The shower was super cheap and somewhat dirty. The breakfast was ok, but that orange juice is gross. I would definitely stay again. Staff was friendly and Valet was quick. Great location if you're going to the expo center.

Friends_and_family Family

8/10

Excellent

02 Mar 2025

Celeste

Property was very nice and staff was extremely kind and helpful the only thing I would change is maybe a bit more to do around the area and free breakfast would have been nice.

Business_and_leisure Family_with_children

8/10

Excellent

16 Feb 2025

Kimberly

Overall the room was clean and service was good, however $39 per night to park and a $20 minimum for breakfast were unexpected excessive costs. An elevator was out of order as well which made timing difficult.

Friends_and_family Friends

10/10

Exceptional

16 Feb 2025

Robert

Very clean, nice atmosphere. Conveniently located to lots of restaurants

Leisure

10/10

Exceptional

05 Feb 2025

Verified traveler

Wonderful

Business

10/10

Exceptional

05 Jan 2025

Christine

Perfect place to stay if you have an event at the arena to attend.

Leisure Family

10/10

Exceptional

01 Jan 2025

Shannon

The staff goes above and beyond with their level of service! Comfortable beds, spacious clean rooms. Wonderful stay!

Leisure Family

10/10

Exceptional

29 Dec 2024

Katherine

Perfect place to stay if you want to go to a hockey game

Partner

2/10

Poor

28 Dec 2024

Jason

We had no issues with the hotel itself during our stay. Unfortunately when we woke up in the morning over 10 cars had been broken into including ours. Multiple items stolen from multiple vehicles. The hotel and valet staff didn’t do much to help. They put trash bags over the windows and told us to file a police report. That’s it. No help from the hotel or compensation for the damages/lost items. To top it off. This is not the first time this has happened here.

10/10

Exceptional

14 Dec 2024

Rachael

The view was amazing..

10/10

Exceptional

09 Dec 2024

Carl

Staff was great. The attendant in the morning was the nicest lady.

Coffee pot in the room was dirty and pretty gross but they have coffee upstairs in the morning so it wasn't a big deal.

Business

10/10

Exceptional

09 Dec 2024

Benjamin

The staff was very friendly and helpful. You often don't get this service anymore. It was very refreshing!

Leisure Friends

10/10

Exceptional

08 Dec 2024

KAREN

Nice property and friendly staff