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The Capital Suites Hotel
Columbus - OH · United States
50 S Front StView location
7.4/10Very good1,000 Reviews
Cleanliness7.6/10 7.6
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition7.2/10 7.2
Neighborhood8.6/10 8.6
Amenities6.8/10 6.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Capital Suites Hotel
Due to the current travel environment, this hotel is currently not accepting guests for a short period. Reservations are available for future dates. Please see below for up-to-date policy information and ways to contact Hilton Guest Assistance. We look forward to welcoming you to the hotel soon.
The Doubletree Guest Suites Columbus hotel in downtown Columbus, Ohio overlooks the Scioto River, is just steps from the Ohio State Capitol, and a fifteen minute drive from the Port Columbus International Airport. Enjoy a splendid short or extended stay at the only all-suite hotel in Columbus.
The centrally located Columbus Doubletree hotel connects to the Huntington Bank Center and Riffe State Office Tower via a covered walkway. Our hotel also provides easy access to the Supreme Court Building, City Hall, the Greater Columbus Convention Center, and many regional and national businesses and corporate offices.
Business travelers will enjoy easy access to: 5/3 Bank, American Electric Power (AEP), Columbia Gas, Hexion Specialty Chemicals, Huntington Center, Nationwide Plaza, NiSource. We specialize in corporate housing, as well as short and extended stays, and have comfortable meeting and banquet spaces available for business or social functions.
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Additionally, we provide business support services, to keep you in touch and productive while you're in Columbus. The Doubletree Columbus hotel is also well situated for a variety of recreational activities.
Discover great tourist attractions in Columbus, including: Columbus Art Museum, Columbus Blue Jackets Hockey, Columbus Clippers Stadium, Columbus Convention Center, Columbus Crew Soccer Stadium, Columbus Zoo & Aquarium, Ohio State Fairgrounds, Nationwide Arena. Our contemporary, full-service Columbus Doubletree hotel features spacious two-room suites with all the comforts of home.
For the ultimate downtown temporary housing option, choose one of our penthouse bi-level suites with lovely river views.
With a stay at The Capital Suites Hotel, you'll be centrally located in Columbus, steps from Palace Theatre and within a 10-minute walk of COSI. This hotel is 0.9 mi (1.4 km) from Columbus Museum of Art and 2.6 mi (4.2 km) from Ohio State University.
Make yourself at home in one of the 194 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in Columbus? This hotel has 7880 square feet (732 square meters) of space consisting of conference space and 11 meeting rooms.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Fee for buffet breakfast: approximately USD 18 for adults and USD 18 for children
- Self parking fee: USD 25.00 per night (in/out privileges)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
LeVeque Tower
0.2 km / 0.1 mi
Palace Theatre
0.2 km / 0.1 mi
Riffe Center Theatre Complex
0.3 km / 0.2 mi
Columbus City Hall
0.3 km / 0.2 mi
Battelle Riverfront Park
0.3 km / 0.2 mi
Columbus Commons
0.3 km / 0.2 mi
Ohio Theatre
0.3 km / 0.2 mi
Capitol Square
0.3 km / 0.2 mi
Scioto Mile Promenade
0.3 km / 0.2 mi
Rhodes State Office Tower
0.4 km / 0.2 mi
Ohio Statehouse
0.4 km / 0.2 mi
Bicentennial Park
0.5 km / 0.3 mi
National Veterans Memorial and Museum
0.6 km / 0.4 mi
COSI
0.7 km / 0.4 mi
Genoa Park and Amphitheater
0.8 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 194
- Number of floors (main building): 9
- Double rooms: 60
- Suites: 194
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Airport
- Golf course
- Wheelchair-accessible
Show 36 more facilities & services
- Car parkExtra charge
- Electric vehicle charging stationExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fiExtra charge
- Laundry serviceExtra charge
- Multilingual staffExtra charge
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safeExtra charge
- Cloakroom
- Lift accessExtra charge
- Shop
- Terrace
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linenExtra charge
- Bar
- Restaurant
- Smoking areaExtra charge
- HighchairsExtra charge
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- PrinterExtra charge
- Business centre
- Audio-visual equipment rentalExtra charge
- FaxExtra charge
- TV lounge
- Breakfast
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Capital Suites Hotel
DOUBLE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Capital Suites Hotel
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Capital Suites Hotel
DOUBLE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEW TWO DOUBLE BEDSDOUBLE • CITY VIEW TWO DOUBLE BEDSDBL.2D-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Capital Suites Hotel
DOUBLE CITY VIEW TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Capital Suites Hotel
100
reviews shown
huy n
staff services are excellent especially Arena she is so welcome and treat customer very politely and so welcome.
This hotel is really comfort and excellent in all areas they provide. i definitely come back without doubt. Thanks so much for the servicing of all staffs from this hotel.
This hotel is really comfort and excellent in all areas they provide. i definitely come back without doubt. Thanks so much for the servicing of all staffs from this hotel.
Brian
Good staff, simple check in, room was pleasant and the check out process was quick.
Becca
It was nice and the staff was kind and very helpful
Olga
A convenient location
John
Parking validated
Brandon
I’ve done a significant amount of travel and can say that my stay at this hotel was top 3.
The staff were professional, positive, and engaging. The standard room was spacious, clean, well maintained, bedding was comfortable, and the water pressure was on point.
Entering the hotel from the street you get an immediate sense of an earlier era. While you might read this property is not modern. I believe that this is by intent. Nothing is in disrepair and you will feel the luxury and service by design.
The staff were professional, positive, and engaging. The standard room was spacious, clean, well maintained, bedding was comfortable, and the water pressure was on point.
Entering the hotel from the street you get an immediate sense of an earlier era. While you might read this property is not modern. I believe that this is by intent. Nothing is in disrepair and you will feel the luxury and service by design.
Keven
The cleanliness & room view was awesome!
Lisa
Room was very clean and spacious.
Front desk staff were helpful and friendly.
Front desk staff were helpful and friendly.
Benjamin
Nice room
Robert
Very
Nick
Corner room was amazing, staff was great and super friendly
Joseph
Room thermostat was stuck on 80 degrees and blood stains were on the sheets.
Angela
The staff was very nice, the rooms were large & clean, and the beds were extremely comfortable! We would definitely stay here again.
Lori-Ann
The hotel room when we checked in was 93 degrees. They didn’t tell us anything at check in but when we complained they said they had been receiving complaints all afternoon. They were ‘trying’ to get it fixed. They then moved us to a room on a lower floor saying that we’d be more comfortable. The new room was 86 degrees. They offered us a fan. Which only blew around the hot air. When we returned to our room later that night it was still hot. We complained at check out and they then said it wasn’t a maintenance problem. It was simply a matter of them turning off the AC and switching over to their heating system for the winter and that was just the way things worked. In NO hotel I’ve ever stayed at didn’t have an option to not be able to cool down your own room. We had zero sleep. They offered to compensate us until they discovered we had booked through hotels.com and then they washed their hands of us. I think it’s safe to say that I am asking for a full refund of our stay. I will await a reply to resolve this matter.
Mari
Loved the room & the friendly & helpful staff!
Stephanie
the kitchen was shut down for repairs and the food was the biggest reason I chose that location and I was so disappointed I couldn’t use those amenity options. The staff was very friendliest hotel staff I’ve ever experienced otherwise, but the food not being available was a huge bummer
Jacob
I was charged for three nights, only stayed two and the hotel refuses to refund me.
PAUL
There wasn’t any free breakfast
Andrew
Great hotel for the Columbus marathon. Will book every year.
Laura
The staff was exceptional!
John
A littel dated and could use refresh, but a nice place, clean, respsonsive space and convenient
Arthur
Excellent price and location.
Excellent price and location. Huge suite and quality bed.
Paul
Robyn at the front desk was awesome!
Robyn at the front desk was awesome! Hotel gives a grand feeling, but is dated and warn. I often smelled pot in the elevator or garage. Great locstion. Why the eco friendliness survey question? I could care less and actuall makes me not want to stay at a Marriot if those are the stupid things they focus on.
Jennifer
Clean great location
Paris
Staff was great and rooms were very clean. Definitely will stay again
Joshua
Great room, staff, and location. The ac didn’t work right in our room so it was stuffy but other than that it was great place! Super clean
Jennifer
Nice place
The staff was great. The room was clean and comfortable. The bathroom needed some updating but they currently are working on updates throughout the hotel.
Ron
The staff was nice and accommodating.
Lashae
very nice place would definitely stay again
Lester
Clean room, friendly staff, great location and price. 5 stars would definitely stay again
Toriano
I liked the staff. I loved how clean and spacious the room was.
Troy
No real complaints… the entrance from the street to the lobby is kinda confusing and cumbersome. Same from the parking garage to the lobby. The windows in the room were horribly dirty on the outside but there’s no real view of anything anyway. The property is dated and what not but overall it was ok.
Joe
Fantastic
Gary
didn't like that they wanted to charge me an additonal $50 for an early check in (at noon) even after i called the day before to advise that i would be arriving a bit early
Roscoe
I didn't like the fact you have to pay for parking and you have to pay for meals when the rooms are over 250 a night
Jay
Good
Veronica
Nice stay
JOSEPH
Great place
hazem
Great hotel
Brandy
Great stay!
Great hotel, very clean, great service at the front desk, and great location. However, the beds weren’t very comfortable.
Latosha
All the staff was very professional and friendly. They truly made the stay awesome.
lucas
We paid for a city view and got an alley used as storage. We were so low that there was no view. If I had known that I wouldn't have paid extra for the view. Either way the windows were so dirty that you can barely see outside anyway. We didn't eat at the hotel because it was too expensive. Do not go off of the roompictures because it doesn't look like that. There was one chair at the table and a desk chair that broke without even sitting on it. We had to take turns eating. The toilet made a horrible noise every time it was flushed and the water wouldn't turn off. maintenance came and fixed part of it but the noise stayed. The tub didn't have a plug and with kids that is a necessity.The staff was kind and helpful but the building needs and upgrade! We have stayed at much cheaper hotels that were way nicer. Over all we will not stay there ever again. Not worth the money.
Robert
Common areas need major overhaul - very shabby/run down - room was very large nice but AC barely worked
Miranda
Staff was absolutely amazing! But the room was kind of dilapidated, I understand they just got bought out, so hopefully they are able to revamp the place.
Mark
Had a great time
ROBERT
Great, food Staff and bed. The Top floor requires major repairs. Multiple stained ceiling tiles due to roof leaks, shower leaks to the outside bathroom carpet area.
LYNN
We’ve stayed at this property several times when we came to town to ride in the James Pelotonia RIDE. It’s a convenient location not far from the ride start I’ve always found it to be friendly and clean. We understand they’re going through a renovation right now which is good really hoping they get more updated outlets with USB’s and type C charge ports
Brandi L
Staff was excellent. Refund deposit excellent. Some areas in room could use some cosmetics TLC. And room couldve used some air freshener.
Clayton
It was alright
Janie
This is an older hotel. It was super clean, great staff. Overall a perfect stay.
James
Perfect place if you want to step back in time...
This hotel is so outdated it's sad. The staff were amazing but the hotel is desperately in need of renovation. At least get it up to the 1990s era...
April
The room was clean and location was fantastic for touring around Columbus without having to drive a lot. The staff was helpful with any questions. Breakfast wasn’t free but it was tasty. There was an over-powering air freshener scent on the main floor elevator lobby that was off putting.
Teresa
Helpful!
The young woman who helped me with an issue was wonderful, gifted us a complimentay breakdast. She was warm and friendly. That really set the tone for our quick getaway
JASON
Very nice hotel. Would stay here again
Jason
I smelled urine in the hallway of the 4th floor.
Joshua
Everything i loved except for tye deposit...lol.
ANITRA
Columbus did not disappoint
The staf was extremely friendly and very helpful and patient. They knew exactly what events were going on in the city. The room was ok but it wasn’t too specific about the view of the city side and the view of the river. We were facing the city side but saw absolutely nothing in the city. That was the only down side. I know next time which side to reserve. Other than that our stay was great. I will definitely book this hotel again.
Susan
Room was very clean
Verified traveler
Mediocre
Hotel stay was alright. You had to pay $25 for parking and the stay did not include complementary breakfast. You have to pay $16 per person for breakfast buffet which was so not worth it. Eggs, bacon, sausage, bland French toast, some fruit, glob of oatmeal, a public bowl of yogurt with one spoon to grab from and put on ur plate, and then some below average bagels and weird pastries. Oh almost forgot the public bowl of ketchup to scoop from too. Probably wont be staying again but for the last minute booking for a concert that was in town, I guess it was ok.
Jennifer
The A/C did not work at all
Darcie
Staff were incredible nice and helpful! Rooms were large and beds and pillows were very comfortable!
And very quiet hotel rooms!!!
Definitely would stay again!!!❤️
And very quiet hotel rooms!!!
Definitely would stay again!!!❤️
Kaelyn
Great stay. Parking is
Traci
This is a rather old hotel, but it's in good condition, and it was very clean. Where I would urge some improvement - the HVAC/Air Conditioning. It was /very/ warm in our room when we came in, and we were able to cool it down to be more comfortable but if it had been hotter it would have been uncomfortable.
Aaron
Very clean. King suit. City view isn’t much of a view. But good room
Nicholas
Great fitness center.
Christine
Staff went above and beyond to accommodate and make us feel welcome
Heather
Location is worth the price. The bathroom needs updating and tub deep scrubbing.
Denise
The location was great for our needs. The staff were very helpful
Jillmarie
Positive: 1/2 block from Palace Theatre. Large nicely furnished and clean suites. Staff was very nice, even comping us free waters when we returned from the concert we attended.
Negative: There is a general lack of exterior signage. We passed it twice, then finally figured it out by matching a Google Street view to the building. Equally unclear was where the parking garage entrance was. While there were several garages, none said garage for Capitol Suites guests.
The hotel is marginally ADA accessible. Access to the elevator in the parking garage had a curb. The curb was short, but hard to see when exiting to the garage. I ended up falling and twisting my ankle because with wrangling the door and luggage, I didn't see it. It seems wheelchair users would have to enter from the front ground floor, but there is no pull-up or unloading area.
No information on hotel amenities, where the ice machine is, or local nearby restaurants or attractions was handed out or available in the room. I don't know if theu provide room service.
Negative: There is a general lack of exterior signage. We passed it twice, then finally figured it out by matching a Google Street view to the building. Equally unclear was where the parking garage entrance was. While there were several garages, none said garage for Capitol Suites guests.
The hotel is marginally ADA accessible. Access to the elevator in the parking garage had a curb. The curb was short, but hard to see when exiting to the garage. I ended up falling and twisting my ankle because with wrangling the door and luggage, I didn't see it. It seems wheelchair users would have to enter from the front ground floor, but there is no pull-up or unloading area.
No information on hotel amenities, where the ice machine is, or local nearby restaurants or attractions was handed out or available in the room. I don't know if theu provide room service.
Eugenio
Propiedad vieja, area desolada, staff sin ganas de hacer tu estancia agradable, servicio de restaurante pobre. Posiblemente para gente que va atrabajar en el centro de la ciudad y a un bajo costo de hotel. de lo contrario no vale la pena.
Jackie
Shower pressure was great. But parking and the garage was confusing
Larry
Staff very friendly. Had dinner and breakfast in hotel restaurant. Service very good Food very tasty. Room very clean, view of river very nice
Cale
The room size was great & amenities good, but the AC did not work. My room was 77 degrees for the entirety of the trip. Also, when I went to make a call to the front desk. The phone was not connected
Ryan
in the
Beth
run down for the price I paid for my room and overall condition. Also smelled like weed from the garage through the hotel.
Erika
Rooms need a refresh. Fixtures were broken, faucet handles were loose and tub drain was corroded. Pullout sofa mattress was barely sleepable and did not come made up with sheets or bedding. Had to ask for the kit and make it myself. Under the mattress was filthy.
Garyn
Property charged my card an extra $170 on \"accident\". They charge $1 for water bottles since being switched to Marriott. I will not be back.
Sandra
The size of the room was very nice. The staff was excellent. The hotel is old and run down.
Cassandra
It was nice. The view from the room was beautiful. My only complaint is it wasn’t clean. On the surface things were clean but there were places that were dusty and the tables were greasy. Also there were things in our room that were broken prior to us entering the room. Nothing too concerning. Aside from the minor stuff, we had a lovely stay. Staff were kind and the food and drinks were very good.
Steve
Air conditioning didn’t work at all. Was given box fans to compensate??? Also had very little if any hot water that was like warm at best. The staff told me the place was built in the 80s and they are finally getting around to fixing things. But not worth the price at all and should be bother there is no control for Air cond in the rooms
Natalie
Pretty spaces
Kevin
purchase thru third party an then two weeks later the property bills my credit card so charged twice. Ripping of customers.
Becky
Great stay, friendly staff
Stay was excellent, friendly staff, clean rooms, walls in bathroom were a little distressed, but that didnt have a effect on the overall stay,
Robert
A/C was not an option and rooms only had heat. We had multiple rooms this trip and all were 80f plus. Could not cool it down and no windows could open due to height.
Tom
Awesome Valentines Weekend Stay
My wife and I enjoyed a recent two-night stay at The Capital Suites Hotel and found the staff and facility outstanding. The hotel is conveniently located less than a block from The Palace where we experienced an awesome performance from comedian Ron White and is also within walking distance to several nearby restaurants and the popular North Market is less than a mile away. Our room was spacious with an adjacent suite, kitchenette, and bathroom with an amazing strong hot shower! Special thanks to the desk staff who were friendly and took care of all our needs. We will be back!
Melissa
Couple trip 2025
Great customer service, great lounge and great food. Pricing for food is reasonable, super clean, very confortable bed, great water pressure, parking garage (extra charge added on to room charge) located on bottom hotel, super convenient to capital theater, 1 block easy walk.
Bridget
We had a beautiful view of The Ohio Supreme Court and the Scioto River. The suite was clean and quiet.
Verified traveler
Gave is the wrong room when we got there. Was to be a double bed and got a single. Had to go down to get it changed. Had to pay $100 for the weekend for parking which is crazy when your paying a crazy amount to stay there. Restaurant there does not have many options to choose from and the guy working there was very rude.
J Matthew
The staff was great. Hotel could use some upkeep
Marquell
Never stay here
My room was switched without no one telling me the bathroom floor was constantly soaking wet the bed I slept in was stayed and dirty hotel guest wouldn’t even give me a extra blanket to lay on and the General Manager would not even consider coming out to talk and hear what I had to say about my stay
Macy
Stains dripping down the walls and furniture in the room. No ice in ice machines. Thermostat was set to 67 but the room read 82 degrees the entire evening/morning. There was no turning it off or adjustment of the temperature.
Heber
Friendly staff
Theresa
The Hotel was absolutely Beautiful. The onbeyonce and decor was brilliant. Parking was a bit testing
Brian
Never Again
My room had no air.. it was very hot and box fan were delivered to my room. It had an old smell that triggered an asthma attack. There was no wifi service. My toilet ran all night and wasn’t able to flush. Water spewed onto the floor.
Clay
Do not recommend my stay.
The hotel was disgusting. There were trash cans in the hallways for dripping leaks and the hot water was sparse. Our air conditioning also did not work in our room and made it for a miserable night. The front desk was no help. Will never stay there again… the hotel is in need of major repair and renovation
Verified traveler
Our hotel room was not cleaned properly. I found a persons used snoring strip on the bed, trash in the bathroom. The room was also so incredibly hot I couldn’t sleep. When asked how to fix the problem they said turn the heat off we don’t have air. I already had the heat off and they were not helpful.
Robert
Reservations were messed up, sent to worthington,but 2nd night downtown was very nice. Will always stay there from now on
cheryl
Staff was extremely helpful and nice!!
Terry
Front desk workers
Madeline
I liked that it was easy to get to from the event I was attending
Location & surroundings
The Capital Suites Hotel
50 S Front St, Columbus, United States
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The Capital Suites Hotel
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