Alle Guglie

10/10

Exceptional

30 Jul 2026

Leilani

The room was very clean and comfortable! The staff was extremely nice and helpful!! They had offered to hold our luggage for us before check in and after checkout and let us know everything they had to offer! they had even suggested places to visit and how long it would take to get to each place. The hotel’s main door needs to be unlocked with the room key which was a very nice sense of safety and security. My husband and I loved staying here for part of our honeymoon!!

4/10

Poor

27 Jul 2026

Jesus

1. I paid 3 days of stay plus breakfast. On day of checkout we were refused to eat breakfast because they said the day of checkout was the 4th day. Big problem is that how can we eat breakfast on day 1 if check-in time is 2:00pm. So we paid a breakfast for nothing.

2. Checking in is a big headache because all entrance doors are locked and no staff present. The hotel has 3 separate entrance doors that require hotel card to scan to enter and exit. Door #1: the hotel we booked in has an arrow sign on the door to use other door (#2 door) but it was locked. Door #3: The hotel across the street with a different name, and which manages the hotel we booked in. A hotel staff from across the road noticed us so he came to assist.

10/10

Exceptional

25 Jul 2026

Heidi

The room was very clean, quiet, and the bed was very comfortable. A/C worked great!

4/10

Poor

25 Jul 2026

Darrell

The place was really nice but they were unwilling to change my plans even though I engaged before I even departed to go in my cruise. They charged me for all 3 nights although I stayed only one night. I understand a cancellation fee but not all 3 night at over 700 Euros. Will never stay there again!!!!

Friends

10/10

Exceptional

23 Jul 2026

Erioch

Amazing place in Venice.

10/10

Exceptional

19 Jul 2026

Hyunkyeong

Clean room and friendly staff. Nice to have AC during the summer time.

Self

10/10

Exceptional

15 Jul 2026

Hsiao-Wei

Both my mom and I were very impressed with the cleanliness and spacious of the room. We also enjoyed its close proximity to the train station, and its variety of breakfast selections. I would definitely stay here in the future if I come visit Venice again!

Family

10/10

Exceptional

13 Jul 2026

Joseph

It was minutes away from the train station . No lack of cafe's and affordable fine resto's . I only book , boutique hotels . This was one of the finest .

Self

10/10

Exceptional

13 Jul 2026

Robin

Great stay
Good base for visiting Venice.
Close to station and places to eat.

10/10

Exceptional

11 Jul 2026

Shelley

Cannot say enough about our stay. Easy check in. Staff is friendly and gave some advice on how to navigate Venice.
Room was beyond clean. Bed was super comfortable. Train station is less than 10 min. Walk. Water taxi stop (Guglie) was super close. Only stayed one night but wish we could've stayed longer.

Partner

10/10

Exceptional

09 Jul 2026

Merav

The staff were very welcoming and friendly and provided plenty of information about the hotel's vicinity.
The room was clean, with a nice queen-size bed; however, there were only a few hangers in an open “closet” for clothes, and no room for undies, etc. In the bathroom, while clean and spacious, some adjustments should be considered, as the shower head was too high to reach, and so were the shampoo, conditioner, and body wash (and I am 5’7”). They should all be lowered—no hooks by the shower or elsewhere in the bathroom for hanging towels. Also, a small shelf on each side of the sink would go a long way toward providing more space for all of our womanly needs, lol. And I was a single person. I cannot imagine a couple sharing the space.
The TV was also very limited, with only Italian channels and a very unfriendly surfing system.
Otherwise, a great location, a nice, clean hotel, and very friendly, professional staff.

Self

8/10

Excellent

09 Jul 2026

Rhea

The room was really clean and well maintained daily, staff were incredibly helpful and on site 24/7 if needed. The only thing we struggled with was the hair dryer stopping working / needing to be used sparingly due to overload and the bathroom was a bit on the snug size.

Partner

10/10

Exceptional

08 Jul 2026

Nicholas

Great hotel within 7-8 minutes walk to the train station, the room was clean and well maintained, however, somewhat compact. This is expected for a city like Venice, though. The check in for the hotel is across the street from the main entrance, so when you arrive you will have to call the desk from their buzzer and a hotel staff will come greet you. Overall pleasant stay.

Partner

10/10

Exceptional

08 Jul 2026

Arvinder

Room is too small to fit international suitcase.

Family

10/10

Exceptional

05 Jul 2026

Cinthia

Me gusto todo, es la segunda vez que me quedo aquí y todo genial. Siempre me fijo en la limpieza y por eso no quise experimentar en otro!

Friends

10/10

Exceptional

04 Jul 2026

CHARLES

Location was excellent near to train station,restaurants and tourist spots. Cute clean room

Partner

10/10

Exceptional

03 Jul 2026

Melissa

Nice location if you are taking.a water taxi on the orange line it ia the first stop.
Rooms are tiny.. think like NY motel tiny but smaller. However if you're in Venice why r you staying in your room anyway. It is for sleep only. 😴 wonderful staff!

Partner

10/10

Exceptional

01 Jul 2026

LADEES

Great, very clean and spacious! Great AC!

Family

8/10

Excellent

01 Jul 2026

Matt

Great boutique hotel good location

Partner

4/10

Poor

22 Jun 2026

gennifer

Everything is broken or cheaply installed, the staff don't care to help, and tourists are treated as a commodity vs actual people

Partner

10/10

Exceptional

22 Jun 2026

Kimberly

This hotel was convenient located to the Aliaguna Water Bus. Loved the location. Room was on the smaller side, but the bed was comfortable. They request that you don’t eat or drink in the rooms which keeps them pristine. Breakfast was offered across the street in a sister hotel and was very good. Not many gluten free options, in case you were looking for that. The views from the balcony were beautiful.

Partner

10/10

Exceptional

22 Jun 2026

Kathryn

Lovely people. Great room. Need to send more clear instructions on how to
Check in, as the rooms are across the street from the place where you check in
Otherwise a very good choice.great a/c on a very very hot day. Love the shower! Convenient to train station, vaporetto, trains, ghetto.

10/10

Exceptional

21 Jun 2026

Carlton

Great staff and clean room. Air conditioning was a bit disappointing as it did not cool the room completely- however we did travel during a heatwave so its understandable.

The bathroom had a sloped roof which made using the utilities difficult due to my height. Otherwise it was a great stay in a great location!

Partner

10/10

Exceptional

20 Jun 2026

Maikel D

Excellent service from the staff at all times. The room was very comfortable and clean, with everything recently refurbished. Plus, it is very close to all the key points of interest in Venice.

Partner

8/10

Excellent

15 Jun 2026

Marius

Overall, we liked our stay. The location is excellent—close to the train station, convenient for the airport water taxi, and surrounded by plenty of restaurants. It’s also right on the main walking route to San Marcos Square, making it easy to explore Venice on foot. The staff was attentive, professional, and always seemed on top of things.

That said, the hotel wasn’t perfect. On two of our four days, there was an unpleasant septic-like odor in the hallway near the entrance, which made the first impression of returning to the hotel less enjoyable. Fortunately, the smell did not extend into our room. Also, space is at a premium, even by European standards. The bathroom was exceptionally small, with the smallest toilet I’ve ever encountered.

Despite these issues, the hotel’s outstanding location and excellent staff made for a very pleasant short stay overall

Family

8/10

Excellent

13 Jun 2026

Teresa

Everything was very clean but the room was so small and no where to put anything in the bathroom. Some shelves would really help. The main draw back was having to hike our luggage up three flights of stairs. The breakfast dining room was beautiful and a good selection of food items. The staff was wonderful.

Partner

10/10

Exceptional

13 Jun 2026

Shannon

Clean room, friendly staff.
Cannot eat in room.
No facilities for you to eat

Partner

6/10

Pleasant

10 Jun 2026

Margaret

Check in across the street. No elevator to the 2nd floor desk. They then escorted us to the actual hotel, which was appreciated. No elevator again.
The room was small, but there was a giant king size very comfortable bed.
The bathroom was very, very small. No knee or elbow room between toilet and sink.
But it was only one night, but would not stay in the room for more knights because of the very, very small bathroom.
The hotel was very central and close to the train station. So that is a bonus.

Partner

8/10

Excellent

01 Jun 2026

Holly

The hotel was not far from the train station. Location in Venice was very good. Felt safe and room was comfortable. Sink in bathroom was a bit small but bathroom was small.

Family

10/10

Exceptional

31 May 2026

Andrew

The hotel was two bridges away from the Santa Lucia terminal station, so convenient and easy to walk to. The staff was so helpful when we had questions. Told us which bus line to take to get where we wanted. Have us recommendations of areas and things to do and even scheduled our taxi pick up on our check out date.

Partner

10/10

Exceptional

30 May 2026

Katrina

Lovely boutique hotel. Very clean, staff was friendly and helpful. Our room was small but clean and had everything we needed. The breakfast was great and they serve specialty coffees. The breakfast/bar lounge is beautiful. Great location.

Family

2/10

Poor

28 May 2026

Farzad

I was very disappointed with this hotel for several reasons. First, it was not cheap at all. Despite what was listed on Expedia, there was no elevator, and this was not clearly marked as a missing amenity. I strongly suggest they add it to the list of not-included items. The room we were given was on the top floor, the fourth floor, and the ceiling was only about 6.5 feet high. I mean, if you raised your arms, you would hit the ceiling. It was incredibly cramped—there wasn’t even enough space for two people to store their luggage. No table to put anything on; it was just ridiculously small. The biggest issue, though, was the hairdryer—it only worked for about 8 seconds at a time. I’m serious—when we asked the staff for a replacement, they just told us, “You must be patient; this is how it is—8 seconds on, 20 minutes off.” After we left a review on the first night, they didn’t even acknowledge it. And when we were going to breakfast, they actually said, “It seems like you don’t want to stay here.” I mean, who says that? I simply left a comment and was just hoping that they would provide a basic hairdryer when asked. Instead, they insisted we leave, and they even tried to help us find another hotel. I didn’t even want that to be an option. To top it off, the hotel management stood over us during breakfast, counting every bite we took. I absolutely do not recommend this hotel.

10/10

Exceptional

26 May 2026

Shubham

Very good staff

Partner

10/10

Exceptional

26 May 2026

rahul

Excellent! 5/5

Partner

8/10

Excellent

24 May 2026

robert

gr8 location friendly staff clean hotel.....breakfast across the street at sister hotel

Family

10/10

Exceptional

24 May 2026

Juan

Amazing customer service, super clean room and amazing AC, excellent location, super happy and will comeback again.

Partner

10/10

Exceptional

23 May 2026

Ari

Super location

Family_with_children

10/10

Exceptional

22 May 2026

Caroline

Bien situé, propre et récemment rénové avec goût! Très belle expérience!

Family

6/10

Pleasant

19 May 2026

Kelly

The staff were very helpful. The 24h email responses are very useful. I probably emailed questions and received replies from at least 3 staff.
Travelers do need to be aware that there are no staff inside the building. The office and staff are at the hotel across the street.
The building reminded me more of a locanda than a hotel. Manage your expectations and be prepared for a lot of stairs.
There is no outdoor seating belonging to the hotel where you can consume your own food and beverages. Plenty of outdoor seating at the nearby businesses but that means you are buying from them to sit.
The location is very good.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Antolene

Location excellent- very clean and bed super comfortable

Partner

10/10

Exceptional

17 May 2026

Tracy

The room was super clean. The cleaning lady was nice and polite. The breakfast was awesome.
We were switching the people who stayed there in the second night and there were some misunderstanding in between. The staff was patient and coordinative. We would stay there again.

Friends

8/10

Excellent

16 May 2026

Josh

The staff was excellent and the room/bathroom were really nice. Our only complaint was the size of the room. It was basically one foot bigger than the bed. Everything else was great.

Partner

8/10

Excellent

10 May 2026

Triti

The room was small and tight but very clean and the shower/bathroom was nice and modern. The location was central and fantastic to walk and sightsee everywhere. The staff was very attentive and nice.

Partner

10/10

Exceptional

09 May 2026

Tami

The breakfast was amazing and the room was very clean.

Partner

6/10

Pleasant

06 May 2026

William

Room was clean but very small for 2 people. Beware- no elevators in Venice so you have to carry your luggage up several flights of steps. The location is great; not too loud at night and easy to walk to many sites. About a 10 minute walk to the train station but at night we ended up taking a water taxi because we did not know how to get to the hotel. Lots of restaurants nearby. Staff was helpful with basic information.

Partner

10/10

Exceptional

06 May 2026

Jack

Room was clean, modern and shower was amazing. Great location and friendly staff.

Partner

10/10

Exceptional

05 May 2026

Maureen

It was a very beautiful and comfortable hotel room. Quiet. Comfortable bed. Well located within walking distance of the train station.

Partner

8/10

Excellent

01 May 2026

Alan

Clean, well maintained, and quiet. The only drawback was that we had the top floor room, so many steps to climb to get there.

Partner

10/10

Exceptional

28 Apr 2026

Paul

Great hotel on the heart things. Staff was extremely helpful. Rooms VERY small but we know that about Europe. Would definitely stay here again

Partner

6/10

Pleasant

28 Apr 2026

Brad

No elevators. Top floor 64 steps. Good a/c. Top floor bathroom ceiling 5'10\". Small room. Convenient location.

Partner

10/10

Exceptional

28 Apr 2026

Shaun

Perfect location

Partner

10/10

Exceptional

28 Apr 2026

Tanya

Excellent hotel, very clean and well located. The staff are the best part of the hotel, they are all very helpful and accommodating.

Partner

10/10

Exceptional

25 Apr 2026

Fernando

Great stay! The hotel was clean, comfortable, and in a perfect location. The staff was friendly and helpful throughout my visit. I would definitely stay here again.

Partner

10/10

Exceptional

24 Apr 2026

David

Great historic residence. Conveniently located to train station and all Florence has to offer.

Partner

10/10

Exceptional

20 Apr 2026

Raymond

The breakfast was very good. Great location for walking. This area is not quite as busy as others. A nice local feel.

Partner

6/10

Pleasant

16 Apr 2026

Michael

Room was clean. Bed was comfortable. People were friendly. Good location. However, the room was very small. Toilet and shower too small. Toilet hurt my butt. Couldn’t change the thermostat so I had to open the windows. Two to three floors of stairs, no elevator. No stations on the TV. They don’t allow food or drink in the room but they do provide a little coffee bar. An alright stay for the money, but I’ll pay more for a better room next time…

Partner

10/10

Exceptional

14 Apr 2026

David

Le lieu a été facile à trouver, bien identifié. Rien à dire sur la propreté. La chambre était plutôt petite mais à 2 nous avons été en mesure de nous installer convenablement. C’était plutôt calme, notre chambre donnait sur une cours intérieure. Le personnel était très gentil et disponible en tout temps.
Aucun commentaire sur le déjeuner car nous ne l’avons pas utilisé.
À noter pour qui c’est important, il n’y a pas d’ascenseur.

Partner

8/10

Excellent

12 Apr 2026

Ada

Clean room, location was good across from great restaurant. No AC available, no front desk staff

Family

10/10

Exceptional

10 Apr 2026

Laura

Amazing experience! Every staff member we came in contact with was so friendly and helpful. We were able to leave our bags since we arrived well before check-in. They told us our room would be ready before check-in because they were ahead of cleaning schedule and it was ready over an hour early. The room was quite small, small walkway to the bathroom, however, it didn’t bother us and was exactly what we needed - a clean, comfortable bed and a clean room to rest after a long travel day. Bathroom had everything we needed. The walk to/from the train terminal is about 7 minutes, and he had an even shorter walk when taking the water taxi from the airport. I will 100% recommend this boutique hotel to anyone I know traveling to Venice!

Family

6/10

Pleasant

03 Apr 2026

Karen

The room was clean, however it was so small you could barely move around the bed. So with luggage and trying to get ready around one another was cramped. The bathroom was a good size. There was also no tea and coffee facilities or water so had to make sure you got bottles when out and about. The staff were lovely and really helpful and the area was great. I would def stay in this area again.

Partner

10/10

Exceptional

30 Mar 2026

Vanessa

We don’t have breakfast included and we don’t use the air conditioner. Staff was very nice and the room was very clean.

Family

10/10

Exceptional

17 Mar 2026

J k

Great staff, super helpful.
Didn’t manage to use bar and breakfast area but looked nice

Friends_and_family Friends

8/10

Excellent

06 Mar 2026

PETROS

Room very clean, space little small, 2 cards needed.
Staff amazing.
Breakfast excellent, i visit many times ITALY, one of the best breakfast.
Shops, you only need a full VISA.

Business

10/10

Exceptional

25 Feb 2026

Lillian

Omg what a wonderful, beautiful place to stay at, the staff were just as wonderful as the hotel, super clean, super friendly, I Highly recommend you stay here.

Friends

10/10

Exceptional

22 Feb 2026

Michael

Clean rooms. Close to everything

Friends_and_family Friends

10/10

Exceptional

04 Jan 2026

Samuel

Breakfast menu was good, HVAC worked, front desk and staff were knowledgeable and responsive

Partner

10/10

Exceptional

26 Dec 2025

Benjamin

Great

10/10

Exceptional

22 Dec 2025

Raul

Nice place

10/10

Exceptional

14 Dec 2025

Abid

Very nice and clean hotel. Bathroom area quite small but overall the room was nice and cosy.
Great reception too!

Leisure

10/10

Exceptional

12 Dec 2025

Jessica

Lots of stairs but very common in Italy! Lovely hotel, close to all the main attractions.

10/10

Exceptional

09 Dec 2025

OSCAR

Room was clean , it so convenient located , less than 100 m from water taxi station ( Guglie ). Multiple dinning options around . Reasonable price , great service .

Leisure Self

8/10

Excellent

03 Dec 2025

elise

Beautiful room but exhausting stairs!
Really great staff - would highly recommend.
We loved our drink on the little balcony in the bar .

Leisure Partner

10/10

Exceptional

02 Dec 2025

gilles

Hotel was easy to find in a very nice area close to restaurants and shops. Rooms were small, but very well designed.

Partner

10/10

Exceptional

21 Nov 2025

Ogtay

I loved how nice the area was around this hotel. Breakfast was excellent and staff were friendly

Leisure Self

8/10

Excellent

14 Nov 2025

Arman

Room was super small

Leisure Family

10/10

Exceptional

13 Nov 2025

Sunder

Location, clean room, friendly staff

10/10

Exceptional

10 Nov 2025

Michael

Perfect from the room to staff. This was hands down our best stay of our trip to Italy. Thank you!

10/10

Exceptional

05 Nov 2025

Jialei

Amazing location right by the train station and super nice staff. Would stay again if visiting Venice.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Ross

Room was very clean and fresh!

Leisure Family

10/10

Exceptional

04 Nov 2025

Tina

Spent a lovely 3 nights at this hotel. Very centrally located, clean modern room, very comfy bed.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Roberto

Clean room, excellent service and good location

Leisure Family

8/10

Excellent

02 Nov 2025

Charles

Very nice and clean. On a street with many stores and restaurant. 10 minutes walk to railway station. Very friendly staff.

Leisure Partner

10/10

Exceptional

29 Oct 2025

VICTORIA

Very helpful and informative staff. Clean room and great location for exploring. Easy access to the airport and train station. Nice restaurants surrounding the hotel.

Leisure Family

10/10

Exceptional

29 Oct 2025

Maria Karene

Great location, very clean rooms especially washrooms, premium beddings, excellent customer service.

Leisure Partner

10/10

Exceptional

28 Oct 2025

F

Excellent staff everyone we’ve met has been helpful and friendly, overall clean room, just the grouting in the shower could do with a bit of bleach. We couldn’t figure out the air con so we opened the window at night which brought in some mosquitos. We asked for extra duvet because i wanted to sleep on the sofa as the bed was too soft for my liking. They brought it up with no issue. I don’t know if it’s the sewage system but the bathroom has a smell that doesn’t go away but ok if you keep it shut. Overall not bad quite happy especially the friendly staff.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Bob

Modern updated room. Not spacious, but very acceptable for Venice. Bed was particularly comfortable which is always important.

Staff were great, too.

10/10

Exceptional

26 Oct 2025

Karen

They were so helpful with the public water boats and we were able to get around easily.

Leisure

8/10

Excellent

25 Oct 2025

Hossein

Everything was so great , even the staff members helped us bring down our luggages was very nice and appreciative.
The only thing was the room was cold and still ran the AC. We asked the heater but been told we still running AC.

10/10

Exceptional

23 Oct 2025

Hugh

This hotel is marvelous for its convenience to the transpo. lots of good eateries around it and the great attention hotel staff give to guests. My wife and i rate this hotel very high based on a 6 week tour of norther italy

Partner

10/10

Exceptional

23 Oct 2025

Leonard

Staff was very helpful and professional. The room was very quiet and clean.

Leisure Partner

8/10

Excellent

23 Oct 2025

Reza

Excellent location, just 8min walk from train station. Lots of dinning and shopping options. Nice & Busy area but not as busy as San Marco or San Polo which is super crowded. Front desk staff were super friendly and answered all our questions about the area since it was our first time there. Room Cleaning crew did a wonderful job. Room & shower were both nice and clean. Only issue, it was hot so we left the windows open, the street noise didn’t bother us but We got lots of mosquitoes in, lots of them so we ended closing windows. There was a AC unit but no remote. We stayed only two nights so next time we’ll ask for remote. Will stay here again.

Leisure Family

8/10

Excellent

23 Oct 2025

James

Long walk to hotel. No elevator so understand your own abilities. Room was nice. Just a one night stay prior to cruise

8/10

Excellent

22 Oct 2025

Sarah

Very clean room and staff were incredibly friendly and helpful.

Leisure Partner

6/10

Pleasant

22 Oct 2025

Maria

Room is very small! Hard to walk around bed.

Leisure Partner

8/10

Excellent

20 Oct 2025

Felipe

Quaint hotel, small room rooms exceedingly small. The assistance from the front desk from the hotel across the street owned by the same people was outstanding and they helped us in every possible way. I’d suggest that you stay at the hotel across the street if there’s rooms available since this rooms are nicer and bigger.

Partner

10/10

Exceptional

18 Oct 2025

Dawn

This was a great spot to explore Venice from! With shops and restaurants just steps from our door. Staff was always available to help out with any needs we might have had, just a few steps across the street. Signage on the hotel always made it easy to find after a long day of walking Venice and exploring!

Leisure Partner

10/10

Exceptional

15 Oct 2025

Amanda

Concierge was fantastic and room was clean and quiet.

8/10

Excellent

14 Oct 2025

Darren

Apart from being a little confused about gaining entry to the hotel, I thought it was very clean, staff were very helpful, great position for access to the canals. People perhaps need to be aware the reception is over the road at their sister hotel. There are no lifts and it was 70 steps to our room.

8/10

Excellent

13 Oct 2025

Angelika Elizabeth

A great place for a short stay! Conveniently located to transportation and main areas of interest. Very clean and updated rooms. Bathroom is a little tight but overall, a nice place to stay in Venice.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Mark

Fantastic customer service. Great location.

Leisure Partner