Name: CHC Continental, BW Premier Collection
Address: Lista Di Spagna, Cannaregio, 166, Venezia, 30121, IT

CHC Continental, BW Premier Collection

Venice (and vicinity) · Italy

Lista Di Spagna, Cannaregio, 166View location

100 reviews shown

10/10

Exceptional

27 Jul 2026

Ralph

The staff was especially helpful in transferring our luggage to and from the water taxis. We enjoyed our short stay very much.

10/10

Exceptional

19 Jul 2026

dianne

Loved my time in Venice and this hotel was beautiful and conveniently located.

8/10

Excellent

10 Jul 2026

Michelle

Great location as close to train station and walking bridges… right on the canal but room had view of alley and trash, a little noisy at times. Staff helpful and kind. Good breakfast but a little pricey. Great air conditioning and comfy bed. Nice shower and bathroom amenities

Partner

10/10

Exceptional

08 Jul 2026

Frank

Really enjoyed our stay! Good morning buffet. Polite and helpful staff. Great location. Rooms were clean and comfortable. Highly recommend!
For management: couple of suggestions
1. Full length mirror in room
2. More hooks in Bathroom please

Partner

2/10

Poor

05 Jul 2026

Xinyi

Overall the hotel was quite old; the experience wasn't the worst but didn't live up its four-star nor its price.
The biggest problem was the bathroom. The bathtub had a bath screen that doesn't seal at the bottom, so water would leak all over the place every time we showered even when we turned the shower head all the way in. To make the matter worse, the bathroom floor was wood, and the water would leak from the bathroom into the living room. The whole experience was a nightmare.
The double/twin superior room was simply two twin beds put next to each other, and had a huge gap in between which made sharing a bed a terrible experience.
Lastly, the staff who helped with checked out wasn't very professional. He couldn't find the right reservation when we told him the room number for check out, and he had a whole episode of confusion trying to look for the right person. When we asked to leave our luggage with the hotel after we checked out, the staff brought out stickers that don't peel cleanly and would leave spots when we removed them afterward. We've never seen a four star hotel use stickers to tag luggage, it would've always been tags with strings.

Partner

10/10

Exceptional

11 Jun 2026

Evelyn

Excellent location

Friends

10/10

Exceptional

10 Jun 2026

PATRICIA

Great hotel, very friendly staff, 4 minute walk from the train station, awesome breakfast.

Family

10/10

Exceptional

09 Jun 2026

Timothy

We absolutely loved this hotel on the canal; we stayed 3 nights. The room was perfect and just a short walk from the train station. The outdoor restaurant was so beautiful with the flowers and was right on the water. It really was perfect for our first visit to Venice. Perfect for walks and shopping. Plenty of shops and outdoor restaurants to choose from. Would stay here again. I enjoyed opening the windows and watching the canal boats come and go it was a dream. The food and staff were excellent!

Partner

10/10

Exceptional

03 Jun 2026

Juan

I thought I had chosen in front of the canal, but my view was another.

6/10

Pleasant

29 May 2026

Oksana

Room smell was musty, and the layout of the hotel was like a maze, very nice and helpful staff, and breakfast was good too but i wouldn't call it 4 star because of the rooms. The water would also stop in the middle of brushing your teeth or washing your face. There were also a lot of dead squashed flies on the walls.

Family_with_children

10/10

Exceptional

28 May 2026

Meet

Great location,
Walking distance to everything canal front restaurant was delicious and affordable
Should be a 4 star hotel

Good value for location

Family_with_children

10/10

Exceptional

28 May 2026

Bryan

Good, clean, air conditioned room. Helpful staff and lovely buffet style breakfast with a view.

Partner

6/10

Pleasant

06 May 2026

Siu Wai

Foe that price , it is below my expectations
May be is the season and occasion.

Family

10/10

Exceptional

29 Apr 2026

Lori

Well maintained hotel in the canal. Outstanding breakfast overlooking the canal. Other seating areas on the canal and a large bar. Surrounded by great shopping and walkable to St. Mark’s. Bathrooms are tiny but…everything else is perfect!

Friends

10/10

Exceptional

27 Apr 2026

Qiuping

All are good

Partner

10/10

Exceptional

26 Apr 2026

Prakash

The location was pretty good. We just rolled out suitcases from train station to the hotel. The in-house restaurant served one of the best food. Staff were very helpful. I booked a boat taxi right there to get to Venice airport. Seamless experience.

Family_with_children

8/10

Excellent

17 Apr 2026

Ang Chung

Location -
This hotel is very near to the metro station. Within 100m, it's highly recommended to tourists.
Surrounded by eateries and shops, it's very easy to fill your stomach.

Room condition -
Well, dont expect this hotel to be a 5 star rating because the buildings in Venice are probably older than your grandma's grandma.
However, the room is very well kept, clean and smelled good.
View can be great if your room is looking over the canal. My room looks over the walkway so I kept the windows closed all the time.
TV channels are all in Italian. So, nothing to watch. TV cannot be streamed from devices as well.
Air conditioning is weak. I guess the hotel config the aircon to heater function which I hate it. In the end, I opened the windows slightly to let in cold air. Felt so much better after that.

Breakfast buffet was normal, nothing to be fancy about. For the price of $16 Euro, I guess it's worth it.

Nevertheless, I will still recommend this hotel to anyone.

10/10

Exceptional

15 Apr 2026

David

Ample Italian specialties for breakfast. Seating outdoors by the canal. Bustling bistro in the afternoon. Helpful and attentive staff. Rooms are good and bathroom spacious.

Family_with_children

8/10

Excellent

21 Mar 2026

Ben

Rooms were great

10/10

Exceptional

06 Mar 2026

Michael D

Perfect location nice people

Friends

10/10

Exceptional

05 Mar 2026

Guang

Great breakfast choices. Staff are very friendly. Location is great, close to train station and water taxi stop.

Partner

10/10

Exceptional

21 Feb 2026

Wesley

Great location, clean room, although beware of the stairs throughout the property.

2/10

Poor

15 Feb 2026

Rumen

very bad, feels like 1-2 star hotel

10/10

Exceptional

11 Feb 2026

Sarah

The room was spotless and the staff was kind, cheerful, and helpful. This was a fantastic value for the location.

Partner

10/10

Exceptional

06 Feb 2026

Eva

Clean room, friendly service, amazing view !!!

Leisure Partner

10/10

Exceptional

01 Feb 2026

Christopher

Clean room, great space! excellent view of the Grand Canal. Easy to reach from Venice S.L.

Friends_and_family Family

8/10

Excellent

15 Jan 2026

Rhea Lissa

room is clean and spacious. staff are helpful inspite of the language barrier.we enjoyed our stay.

Leisure Partner

2/10

Poor

11 Jan 2026

Anu

Bathrooms had mold and we had to book another room for a family of 4. While booking through the app we we mentioned the kids with family of 4 and we booked the system suggested room. Upon our arrival the front desk made us book another room saying that kids age doesn’t apply to that room size which we entered our kids age while booking as that’s how the system will let you even reserve it in the first place.

10/10

Exceptional

04 Jan 2026

Edwin

Great room, excellent location if you come by train with luggage and don’t want to walk over the bridges with them. Staff was also very helpful and nice

Leisure Family

10/10

Exceptional

21 Dec 2025

Siti Aminah

Love the location, the room, the staff and the breakfast.

6/10

Pleasant

29 Nov 2025

Michael

It was ok had a smell to it then they tried to move us to another unit and it smelt so bad of smoke.
Rooms need remodeling but ok.

10/10

Exceptional

29 Nov 2025

Caroline

The hotel staff was great, close to the train station, room was clean with a canal view. Couldnt have asked for a better hotel in Venice!

Leisure Partner

10/10

Exceptional

27 Nov 2025

Dilliana

Excellent view to the grand canal

10/10

Exceptional

26 Nov 2025

Gavin

Very good hotel with lovely staff

10/10

Exceptional

26 Nov 2025

Alan John

Yes

10/10

Exceptional

24 Nov 2025

Sonya

Great location ,nice rooms and very friendly staff. Breakfast was not included so I cannot rate. We just grabbed something on the streets each morning

Leisure Friends

10/10

Exceptional

24 Nov 2025

ZAINI

This was our second stay at this hotel, and once again it didn’t disappoint. They kindly honoured our request for a specific room, which made our return to Venice even more memorable.

A special mention goes to Andrea (the Manager), Andrea and Dalla at Reception, and Nishan from Maintenance for their exceptional helpfulness throughout our stay.

The hotel is conveniently located right next to the main canal, about 300 meters from Venezia Santa Lucia train station and roughly 650 meters from the taxi stand at Ponte della Liberta.

Our room was beautiful, spotless, and offered a spectacular view. We look forward to staying here again.

Leisure Partner

6/10

Pleasant

18 Nov 2025

gina

No AC (cooling) in winter, even when hot outside. Shower so small you can only stand up straight (can’t even wash your knees since that requires slightly bending over and there is no room to do so).

Leisure Partner

8/10

Excellent

10 Nov 2025

Penney

Very nice and clean hotel with 7 mim walk to Venice main train station and superd attentive staffs

Leisure Family

10/10

Exceptional

16 Oct 2025

Ana

I loved staying over there …
If you need to get transportation to the airport or train station I really recommend

8/10

Excellent

16 Oct 2025

Valeriy

water dripped out from ceiling one night

Leisure Family

2/10

Poor

16 Oct 2025

Alana

Only positive was the location. Very close to everything, especially the train station (4min walk). That being said, this hotel is not well maintained, everythint is beat up, and not very clean. Upon entering the room we were hit with a very strong musty smell. The air conditioning did not work, the shower door was broken and did not close all the way, flooding the bathroom during a shower. The walls were dirty, lamp shade, and what looked like dried nose dirt stuck on the clean towel I grabbed. We were told upon arrival we had been \"upgraded\". If this was an upgrade, I would hate to see anything less. Do not stay here.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Tracee

Nice breakfast.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Alejandro Romero

Great experience

10/10

Exceptional

05 Sep 2025

John

Perfect location

6/10

Pleasant

01 Sep 2025

Peta

Decent location near train station and ferry

Good proximity to train and ferry stop , easy to find handle location. Hotels ok clean, but old and dated and beds not veri comfortable but ok, breakfast food normal best part is balcony on the canal which is lovely.

Partner

6/10

Pleasant

26 Aug 2025

Bull

Loved the view and dining. Close to train terminal. Easy to navigate.

Leisure Family

10/10

Exceptional

22 Aug 2025

Breanna

Staff is so friendly! Clean hotel! Great location!

Leisure Family

10/10

Exceptional

20 Aug 2025

Michael

Beautiful rooms overlooking the canal and conveniently located near the high speed rail terminal.

Leisure Friends

10/10

Exceptional

19 Aug 2025

Victoria

Beautiful hotel on canal

Hotel was a perfect location.
Breakfast on the canal was beautiful. I liked that this area was non smoking.
Room was great with straightening irons , water , large bath , yoga mat etc. We had a family superior . We were so lucky it was available when we arrived at lunch time. Very grateful. Loved sitting in the armchair by the view.

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Leonard

Great location. Incredible service by all. Great location. I would it it again without hesitation.

Leisure Family

6/10

Pleasant

13 Aug 2025

Dhawal

I stayed for 3 nights. On the first day, there was a strong sewer smell in the room that made it difficult to sleep. I reported it, and while the issue was initially addressed, the smell returned on the third night and was even worse — I couldn’t sleep at all. The staff’s response was disappointing; instead of being understanding, they were dismissive and rude. For the amount I paid, I could have booked a much better property.

6/10

Pleasant

13 Aug 2025

Amalin

It’s very pretty when you walk in however the bathroom wasn’t clean and the wear on the shower floor is horrible. For the amount of money that you pay and their advertisement of a four-star hotel doesn’t even come close. The staff was super nice and helpful so that is not a reflection of them.

Leisure Friends

2/10

Poor

13 Aug 2025

NIGEL

Was served what was supposed to be a ceaser salad the chicken was tried out rubber. They refused to comp or change the meal.
Will never use this chain again.

Leisure Partner

8/10

Excellent

11 Aug 2025

Catherine Louise

Good location. Few minutes walk from Venezia Saint Lucia Station and Ferrovia water bus stop. Staff were lovely and welcoming.

Leisure Family

10/10

Exceptional

05 Aug 2025

antonio

Very good location, great staff, confortable room and excelent breakfast.

Leisure Partner

10/10

Exceptional

01 Aug 2025

Concetta

Sofia at check in was spectacular!

10/10

Exceptional

26 Jul 2025

Patrick

This hotel was fantastic. My wife and I visited Venice for our honeymoon and enjoyed every minute of it. The AC was great, amenities, customer service, and food. Highly recommend

Leisure Partner

8/10

Excellent

25 Jul 2025

Helen

Access to water taxi.

10/10

Exceptional

19 Jul 2025

Chutinart

Comfortable bed, but shower area is too small.
Breakfast choice selection and quality are great.
Good location.

Leisure Partner

2/10

Poor

17 Jul 2025

Sharona

STAY AWAY!

I got a deluxe room for comfort and roominess when we got there they put us in the smallest room that was worn down and it made me feel closed in, when I went back to checkin they told me that the room I booked was what I got, when I showed them my email confirmation and the picture it showed of the room they said that the website has the wrong picture up for what I booked expecting me to stay quite, after letting them know that I wasn't happy at all they offered to put me in an upgraded room but with no view because they said in that category room they don't have available at the time, so we accepted it, but it was also worn down less than the other one, the air-condition took forever to cool the room, there were stairs to the sleep area and closet, the safe didn't work, ants in the room. For the total amount of money I paid I was overcharged by $250/night this is more like if I paid for $135/night room.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Chandra

Location was great. Close to the train station and water transport. Close to the bus drop off from the airport. Spacious, clean and comfortable rooms. Lots of restaurants and shops around. Small elevator.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2025

Louis

Awesome hotel and very close to the train stations and restaurants.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Mingyi

Clear,nice,beatifulview

Leisure Family

10/10

Exceptional

26 Jun 2025

keith

Excellent

Leisure

4/10

Poor

25 Jun 2025

SAYURI

We had to ask the staff to change the bed sheets everyday and tissue box was not refilled. They clean the room just minimum.

Leisure Partner

8/10

Excellent

24 Jun 2025

steve

Great location on the grand canal, very close to the train station. Breakfast was good, with a great patio. As with most Venice hotels, room was very small

Leisure Self

10/10

Exceptional

20 Jun 2025

Rakesh

Both the location and hotel was excellent, hotel staff were very friendly and we defiantly be booking here again when next visiting Venice.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Patricia

Great location. Friendly service and great breakfast

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Mark

Great hotel service was amazing and 10/10 would come again.

Leisure Self

10/10

Exceptional

11 Jun 2025

Mario

Excelente desayuno, buena atención del personal.

Leisure Family

10/10

Exceptional

09 Jun 2025

Valerie

I love the location of this hotel and the breakfast! We were able to easily walk from the train station with our luggage which was a priority for us, as our train leaving Venice was an early one. Also, as a celiac, it is so helpful to have a decent breakfast and they did a great job of this! I especially love the honeycomb. :)

There’s definitely a bit of street noise from partiers at night but probably not as much as the central locations - plus you are able to close shutters, which significantly dampens the noise.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

LISA

The Continental was perfect for our needs. Near the train station so that we didnt have far to take our luggage and not in too touristy an area. It was right on the canal and so we were able to eat breakfast while watching the boats drive by. Wle took a water taxi from the airport (very much recommend this) and we were dropped right outside our door. All in all it exceeded expectations.

Leisure Partner

10/10

Exceptional

06 Jun 2025

Pablo

VENEZIA LOVE

Buen hotel
Solo la habitación queda muy lejos del ascensor y muchas gradas de subir y bajar con la maleta pesada. Hab 212

Business

8/10

Excellent

05 Jun 2025

francisco

Claudia at the reception was charming and v professional.
We choose this hotel due to its proximity to the Stazione Santa Lucia. We had a canal view room which was great. The view was fab but the bathroom was utterly small, v disappointing about this.

Breakfast was ok but could for sure be a bit more elevated. The restaurant area requires some attention.

The area is great, plenty to do and from there you can walk to everywhere more central located in 40
Minutes.

Leisure Family

10/10

Exceptional

01 Jun 2025

John

Fantastic!

8/10

Excellent

28 May 2025

jorge

The Location was very convenient for me

Leisure Self

8/10

Excellent

27 May 2025

Brenda

Staff was excellent. View of the Grand Canal was incredible. Restaurant on the Canal was very enjoyable. Food selection and variety was very good. Room was pleasant and very comfortable.

Leisure Partner

6/10

Pleasant

06 May 2025

Abhishek

The property is good. We had a room with the view of the canal which was great. The way from reception to the building where the room is located stinks. The front desk/ reception staff is extremely rude and unfriendly. We happened to check out a little later than the scheduled check-out time since we got stuck at the water bus station in Venice which was our fault( the water bus can get extremely busy and crowded in spring and summer. We waited almost 2 hours just to catch the water bus to get back to our hotel stop ) But, there was no attempt made by the staff to reach us or let us know that they would send cleaners to our room while we were away. Our bags were packed and all they had to do was to let us know that they would move the bags to storage safely while they can clean the room but we were not asked or Informed and upon our return to the hotel, the receptionist was extremely rude in her behavior. Our room was open with cleaners turning over the room. Our luggage was inside with all our valuables ( camera and cash) All our food was thrown in trash and some of the cash money went missing from the bag. They would not help us move our bags out of the room either. A little hospitality would be nice!

Leisure Family_with_children

4/10

Poor

05 May 2025

Roger

A functional, pleasant business hotel … but a small shower that flooded immediately, giving the bathroom a moody smell; had to cross a dank alley (and once enjoy the spectacle of someone peeing there) to reach our building/room; unnecessarily closes the terrace overlooking Grand Canal at 10; very noisy one night as they moved laundry trolleys around in the alley, in Venice, but far from most things. In the end, better than nothing.

Leisure Partner

10/10

Exceptional

05 May 2025

Chung Hing

Franco was great at check in and answering questions. Super friendly. It is staff like him that makes a great hotel

Leisure Partner

10/10

Exceptional

07 Apr 2025

Sarah

Perfect room for our family of four, with insane views of the grand canal!

Leisure Family

10/10

Exceptional

05 Apr 2025

Henry Hin Yu

Great breakfast, nice view from room, helpful and friendly staff, great location

Leisure Family

10/10

Exceptional

03 Apr 2025

Ivy

Very nice view of the canal.. Easy access to shopping and restaurants…

Leisure Friends

10/10

Exceptional

22 Mar 2025

Greig

Great location

Leisure Self

10/10

Exceptional

19 Mar 2025

Paramjit

Excellent customer service and support.
Great location and easy to move around Venice.

Leisure Partner

8/10

Excellent

19 Mar 2025

Sairambabu

Keep it up

Leisure Family

10/10

Exceptional

11 Mar 2025

Charmaine

Absolutely fabulous!!!!! we had checked out of a different hotel that We booked with Expedia two days early and came to this property instead. so unfortunately because of Expedia, we double booked and got charged for two nights of hotels at two different locations. This hotel was absolutely fabulous!!!! The staff was great, very accommodating and helpful to tourists. We went from being stressed out to feeling safe, comfortable and also brought some happiness back into our trip! THANK YOU! :)

Business_and_leisure Family_with_children

10/10

Exceptional

06 Jan 2025

Miguel

Espectacular

10/10

Exceptional

21 Dec 2024

Lisa

Front desk staff, location and hotel were all great

Leisure Family

8/10

Excellent

20 Dec 2024

Kimberly

The hotel staff were very kind and assisted with early check-in to their best ability. The hotel rooms were well insulated from the cold. Location of the hotel is also very convenient with plenty of dining options available. My only qualm with the hotel room is that the shower drain was not able to drain the water quickly enough and shower screen could not close fully. Other than that, I strongly recommend Hotel Continental!

Leisure Family

10/10

Exceptional

15 Dec 2024

Nicole

Perfect location in central Venice. Close to great food and local transit!

Leisure Partner

10/10

Exceptional

06 Dec 2024

Liliana

La amabilidad y servicio de todo el personal hizo que nuestra estadía fuera muy agradable

10/10

Exceptional

25 Nov 2024

rocio

Beautiful and great location

Leisure

10/10

Exceptional

24 Nov 2024

William

Exceptional staff and great location.

Leisure Self

10/10

Exceptional

12 Nov 2024

carolyn

This was our second stay her and both times the staff were awesome

Leisure Family

10/10

Exceptional

16 Oct 2024

Gary

Great buffet breakfast

Leisure Partner

10/10

Exceptional

05 Oct 2024

Miho

A room was nice and comfortable.

Leisure Family

2/10

Poor

05 Oct 2024

John

When checking in the hotel we reserved a room with the Grand Canal View we were told they were going to have to downgrade because our son was with us and the room only fit two. They wanted to take away the Grand Canal View and change it to a standard room for the same price. I fought the Manager for twenty minutes before he relented us to let us keep our room. The room was not the cleanest there was blood drops on the headboard of the bed. The floor was extremely dirty but hey the view was amazing. We asked for a private water taxi the day before leaving and the clerk said she would arrange it and call up to the room to confirm. We waited for over 3 hours and no call. We decided to arrange our own transportation then we were checking out the private water taxi was sitting waiting for us that she never confirmed. The hotel breakfast and shower are the highlights, the staff was horrible. Spend $500 somewhere else per night, it’s not worth it my friends.

Leisure Family_with_children

6/10

Pleasant

28 Sep 2024

Sharon

You pay for the location. The rooms are small; the bathroom door came off. No place to put your items in the bathroom. But… on the grand canal! Location is excellent.

Leisure Partner