Name: Canal Grande
Address: Santa Croce, 932, Venezia, 30135, IT

10/10

Exceptional

16 Jul 2026

chris

First class all the way

Partner

10/10

Exceptional

15 Jul 2026

Artur

Clean room

Family_with_children

10/10

Exceptional

14 Jul 2026

Timothy

Amazing boutique hotel, staff are very helpful!

Partner

10/10

Exceptional

12 Jul 2026

ingrid

Perfect location. Wonderful staff

Family

10/10

Exceptional

12 Jul 2026

Drew

Amazing customer service, and very friendly. A bit of a hike from most attractions but its centrally located. The concierge suggest us a great restaurant to eat dinner for our even booked the reservation for us.

Partner

10/10

Exceptional

12 Jul 2026

Tamara

It was a beautiful hotel in a beautiful location. The staff were friendly and helpful. I highly recommend.

Partner

10/10

Exceptional

11 Jul 2026

Joseph

Our recent stay at this hotel was perfect. Great location, perfect delicious breakfast daily, staff strived to fulfill any request. I highly recommend this Hotel.

Partner

8/10

Excellent

10 Jul 2026

Jetaya

Lovely hotel. Close proximity to the train station. I was not aware that we would be staying in the Annex, which is separate from the hotel so feels a bit disconnected. The staff was very helpful in carrying our bags up the stairs. Overall my stay here was enjoyable.

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

Caridad

The reviews were spot on! The hotel is centrally located, a wonderful staff, comfortable room with a beautiful side view of the canal. And, the breakfast was delicious!

Family

8/10

Excellent

30 Jun 2026

Audrey

Other than thr air conditioning, the hotel was good. The shower area is small. The staff is excellent and the rooms are clean.

10/10

Exceptional

27 Jun 2026

Maureen

Best places to stay. Wonderful location. Wonderful staff,wonderful hotel. I would stay there again no issues

Partner

10/10

Exceptional

25 Jun 2026

Chris

The room was delightful, very clean and suited our needs. The air con worked well and there were loads of toiletries in the room. Not the best view from the bathroom but not a problem. The staff were all wonderful and the hotel location was fantastic. We didn't try breakfast and pleased as it didn't look like our sort of style. The one and only let down was we came back to the hotel after going out for dinner on my wifes birthday and couldn't get a drink at 10.00pm as the bar staff had gone home and the chap on reception wouldn't/couldn't serve us which was a shame but not a travesty!

Partner

10/10

Exceptional

23 Jun 2026

Hana

Beautiful, clean and Air conditioned with the heat in June it was great to get inside to cool down.

Partner

8/10

Excellent

20 Jun 2026

Leila

Overall very nice hotel, clean, very good breakfast, nice room with great air conditioning, very helpful staff. Very good location.

Self

10/10

Exceptional

19 Jun 2026

Manuel

staff is very helpful and nice

Friends

10/10

Exceptional

16 Jun 2026

Kelly

Great location on the canal near the train station and Rialto bridge. Staff were very friendly and helpful, and the breakfast was delicious.

Family

8/10

Excellent

13 Jun 2026

Steven

Great location and perfect to sit on dock at the end of the day with a glass of wine.
The staff was wonderful, full of great advice and very accommodating.
Can’t wait to go back again.

Partner

2/10

Poor

11 Jun 2026

paul

The property claimed to have good running a/c. When this was brought to their attention they claimed they could properly cool our room. It was during a heat wave and they never were able to properly cool the room. They then switched me to another room in the middle of the night and it was even warmer. I would not stay at this hotel.

Partner

10/10

Exceptional

08 Jun 2026

MAYLIN

More than excellent!! They make your stay uncomfortable!!!

Family

10/10

Exceptional

04 Jun 2026

Tracey

Super friendly staff.Nice quieter location.

Family

10/10

Exceptional

02 Jun 2026

Charles

Excellent location on the Grand Canal with a private dock and courtyard seating. Easy walk from the train station. Staff was excellent, very professional and accommodating. The room was a little small but clean.

Partner

10/10

Exceptional

01 Jun 2026

Ponciano

The staff were very helpful and gave us helpful tips on where to eat, excellent recommendation by the way. Breakfast offered were very good with lots of choices. Our room was clean but dated and overall, the exterior of the building needs some paint if they are to advertise as high-end boutique hotel, which they are. Location is fantastic, right by the Canal Grande. Watch out though, if you are travelling by train, it may be walking distance but if you have luggage, going up and down the high bridge may be a challenge. We had to hire a porter service, and they are quite ingenious in how they use their hand trolley to maneuver the steps.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Mackenzie

Beautiful hotel. Tranquil and quiet in a very busy city. Exactly what we needed. You do have to sign up for kids to swim.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Anita

The staff was amazing, from the front desk to the bartenders, they were all so wonderful, polite and hospitable. The location of the hotel was beautiful and convenient, across the street from the train station but far enough not to feel the business of the station. We enjoyed relaxing with our drinks outside enjoying the view of the Grand Canal from the deck outside the hotel.

Partner

10/10

Exceptional

30 May 2026

Eugene

Tidy and well located hotel. Terrace and two floors was nice for family

Friends_and_family Family

10/10

Exceptional

29 May 2026

Antonia

Overall, this was a wonderful stay. The best part of this hotel was the staff. From the moment I contacted them about my transfer, from the airport to the hotel, they were so pleasant. They were not only on top of all communication, but very helpful through it all. Our flight changed twice and I had to reach out to change my transfer and they were wonderful. Everyone that we interacted with during our stay was so friendly and helpful and seemed genuinely concerned that we have everything we needed to enjoy our stay. The hotel was clean and very comfortable. Daily breakfast was nice as well. My only suggestion would be that perhaps the drapes need to be cleaned more often, because I think they were a little dusty, which caused me to have some allergies. Other than this, the room was spotless and lovely for our stay in Venice.

Partner

10/10

Exceptional

18 May 2026

Jamie

Our stay was amazing! The staff was super helpful and accommodating. Not only did they offer to book restaurant reservations for us in the city at the last minute, they also called and took care of the water taxi for our arrival at the airport early the next morning. They had breakfast ready earlier than normal to accommodate us. The hotel itself is beautiful, centrally located with amazing views. The staff went above and beyond and we will be happy to return in the future.

Partner

4/10

Poor

18 May 2026

sue

Warning, keep all valuables with you. Don't leave them in the room. Front desk person is sketchy at best.
Venice Italy is a den of thieves.

10/10

Exceptional

14 May 2026

Rosemary

Our room was very attractive and functional. Staff was friendly and breakfast had a very good selection. Location close to the train station was great.

Partner

10/10

Exceptional

09 May 2026

Laura

From beginning to end, everything was excellent. The customer service was amazing and the staff was so kind and welcoming from the moment we walked in. We were greated with champagne bottle and drinks for our 2 girls.

Our canal view suite was truly the highlight of our trip. The decor, the atmosphere, and the views were absolutely beautiful. Everything was spotless, and honestly it was the only hotel during our travels where we were able to fully relax and sleep peacefully.

The only thing I would suggest improving is the breakfast. It would be nice to have a few more options. Other than that, our stay was perfect. Overall, 10/10 experience and we would absolutely stay here again.

Family_with_children

10/10

Exceptional

08 May 2026

Todd

Beautiful historic hotel with excellent staff. Highly recommended.

Partner

10/10

Exceptional

02 May 2026

Kevin

Convenient to have everything in the area for a visit to the beach and shopping

Partner

10/10

Exceptional

30 Apr 2026

Connie

We have stayed here many times, and will continue to return. Everything was wonderful.

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Tiffany

Staff was helpful and kind. Room was very clean and very small. Just note that the bed is made up of two single mattresses that separate through the night! You and your honey end up being on two separate islands!

Partner

10/10

Exceptional

22 Apr 2026

Jacey Shumaker

Lovely hotel right on grand canal across from the train station. Amazing breakfast, meticulously clean, deep tub, delightful staff. Highly recommend. If I ever get back there, we will stay here again!

Partner

4/10

Poor

19 Apr 2026

Heather

This was the smallest room we have ever been in. Shower was horrible and had no room to move in. Staff was amazing, breakfast was great.

Partner

10/10

Exceptional

06 Apr 2026

John

All very good, staffers are very nice, only thing need to improve is to provid anti-skip mat for the bathtub/shower for guest safty. The tub is pretty slippery.

Partner

10/10

Exceptional

24 Mar 2026

Machiel

Very nice room with good assistance facilities. Friendly and helpful staff. Very nice breakfast and afternoon tea

Partner

10/10

Exceptional

24 Mar 2026

Michael

Beautiful room!

10/10

Exceptional

20 Mar 2026

Katherine

This hotel is beautiful. I was only staying one night and the staff upgraded me to the Dogaressa room, which was gorgeous, very clean, comfortable, and situated right over the canal so I woke up to the sound of seagulls. Breakfast the next morning was varied and delicious. The receptionist kindly helped me figure out the best way to get to the airport, which turned out to be very easy from this location. Wish I’d had longer in Venice, I would have happily had a longer stay here. They have a bar and a patio by the canal that cried out for an Aperol spritz.

For those with mobility concerns, this hotel has an elevator and a staff member kindly helps you get your luggage to your room.

Self

10/10

Exceptional

17 Mar 2026

Brandalyn

Room was typically European in that it was small and the AC wasn't fantastic, but otherwise it was perfectly pleasant and great just for sleeping at night or an afternoon nap. It's located literally right on the grand canal which was beautiful and no more than a 30 minute walk from anything you could want to see. Staff was incredibly friendly and helpful and we would gladly stay here again if/when we come back. It's maybe a 10-15 minute walk from the closest water taxi stop so very easy to reach. My advice is pack very lightly on the bags because there are no automobiles in Venice, it's all water taxis, so a lot of walking. Lots of stairs and narrow alleys so the city isn't very accessible if you need specific accommodations, but if that's not an issue for you, you will love staying here and enjoy every aspect of this city. Bellissimo!

Partner

10/10

Exceptional

14 Mar 2026

Louise

Great location, lovely and clean. Staff are so friendly and helpful. Breakfast provided a great assortment and cappuccino was an added treat. The room was clean, comfortable, and the bathroom was roomy, clean, and provided a great shower. There are a lot of choices and we were happy that we chose Hotel Canal Grand.

Partner

10/10

Exceptional

06 Mar 2026

Michael

Awesome property great location

Partner

10/10

Exceptional

06 Mar 2026

Ashley

Loved this charming place and especially the staff!

10/10

Exceptional

03 Mar 2026

Nicole

Worth every penny. Very accommodating staff and a great location.

Partner

4/10

Poor

01 Mar 2026

Chen

Did not feel any value of staying at the hotel i

10/10

Exceptional

25 Feb 2026

William

Historic hotel in excellent shape. Helpful staff. Great breakfast. We had two baths in our suite.

10/10

Exceptional

11 Feb 2026

Scott

The room was great. The breakfast was very good it had a large selection and all very fresh.
Most importantly all the staff we dealt with very kind, helpful and professional.

10/10

Exceptional

06 Feb 2026

Damian

Fantastic staff, and the most beautiful room we've ever stayed in.

Partner

10/10

Exceptional

20 Jan 2026

Stephen

Beautiful room with a stunning view! Incredibly courteous and helpful staff. Excellent continental breakfast!

Leisure Family

10/10

Exceptional

13 Jan 2026

Gary

Excellent hotel, only 5 minutes walk from the train station and an excellent baseSouth West Acute Hospital
Emergency Department. All staff very friendly, rooms finished to a high standard and clean throughout. Would highly recommend.

10/10

Exceptional

04 Jan 2026

magda

Amazing Hotel, the service was outstanding, the room was beautiful, very clean and comfortable. The breakfast was delicious with a wide of fresh and tasty options. The location is perfect just a short walk from the train station, making travel very convenient. Highly recommended.

Leisure Family

10/10

Exceptional

04 Jan 2026

Gretchen

Charming hotel, perfectly situated to be quiet yet near what you need. The hotel serves aft was kind and helpful. Wonderful stay!

10/10

Exceptional

26 Dec 2025

Dustin

Staff went above and beyond, great place in a great location and excellent value.

10/10

Exceptional

25 Dec 2025

Jack

Clean room and front desk staffs are great. Good breakfast but service not so good. Every morning we go for breakfast, we keep having to ask for eating utensil. The hotel is close to the main train station, very convivence.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Ric

Great location

Friends_and_family Family

8/10

Excellent

12 Dec 2025

Sean

The staff did a wonderful job. Love the hotel.

10/10

Exceptional

02 Dec 2025

Anne

Tout était parfais! L’accueil le service la chambre le petit déjeuner! Merci!

10/10

Exceptional

01 Dec 2025

Emilly Kharis Vicente

It was excellent! I felt like royalty! The best hotel in Venice, Italy!💖 would 100% go back!

Leisure Family

10/10

Exceptional

27 Nov 2025

Kin

Our stay in Venice was wonderful from start to finish. The service was truly phenomenal, and the staff went out of their way to offer helpful recommendations throughout our visit. We were pleasantly surprised with a complimentary room upgrade—the room was spacious, featuring a large bathroom and plenty of comfort.

The hotel’s location near the train station made getting around incredibly convenient. One of the highlights was the included tour of the Murano glass factory, a unique and memorable perk. And of course, the view overlooking the Grand Canal was absolutely stunning. Highly recommended for anyone visiting Venice!

Leisure Partner

10/10

Exceptional

27 Nov 2025

Carlos Manuel

Location, staff and excellent breakfast. I would recommend to anyone.

10/10

Exceptional

23 Nov 2025

Debbie

we had the marco ricci room and it was definitely the nicest looking room we've had in years. Very impressive. The A/C did not work but we kept the window open during our stay, no worries.

10/10

Exceptional

19 Nov 2025

Jody

We stayed in the newer part of the hotel. No view but it was a nice room and the staff was absolutely wonderful. It was walking distance from the train and we hired a porter to carry all our luggage (on a cart),, over the many bridges. They served a tea that was quite nice and they had an outdoor area with tables and chairs. Definitely would stay here again. Clean and comfortable.

Leisure Friends

10/10

Exceptional

18 Nov 2025

Edward

The employees were all helpful, respectful, and accommodative. The location was excellent. The view from our room was wonderful.

Leisure Family

8/10

Excellent

16 Nov 2025

Elizabeth

This hotel is a gem. The staff was amazing and we enjoyed sitting on the dock in the evening for a nightcap. Our room was superb… the location is not touristy so that was a plus for us!!

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Tori

Room was amazing and the staff was extremely helpful

10/10

Exceptional

12 Nov 2025

Alvan

We felt very welcomed. Staff were friendly and extremely helpful. We will go back!

2/10

Poor

10 Nov 2025

mahmoud

First we were assigned a room in an annexed building which was not our request as they claimed. The room was dirty smelly and more like prison cell diffic to move around. More important it was in a high floor without elevator without any consideration for our age and our health condition as we tried to explain. All what they did is move us after we spent a terrible night to another room in the ground floor in the same ugly annex building. The new room was noisy at night that made the sleep uneasy. Above all all the staf in the front desk were not polite and refused to listen to any complaint.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Esperance

Amazing

Partner

10/10

Exceptional

07 Nov 2025

Dominique

Our room had an excellent view of the Grand Canal. The area is very quiet and away from all the crowds but is conveniently close to the train station. Breakfast had a wide selection and was very good. Just beware of the seagulls if you want to eat outside. Staff was very accomodating. Overall a superb choice.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Richard

Outstanding staff and very nice hotel along the Grande Canal in Venice. Enjoyed their staff and the room. Would certainly stay again!

Partner

10/10

Exceptional

05 Nov 2025

Gustavo

Unique rooms, great hospitality. Amazing location. Delightful breakfast. chiara was wonderful and very helpful.

Leisure Partner

10/10

Exceptional

04 Nov 2025

STEVEN

My wife and I stayed at the hotel for the first time. It was charming and in a good location on the Grand Canal across from the train station. It was also easy to go into the heart of Venice from there. We will definitely consider it the next we go to Venice.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Baoping

Everything is good

Leisure Partner

10/10

Exceptional

31 Oct 2025

Laurie

Great location for shopping and dinners. Room was spotless and very comfortable. The staff was very friendly and helpful! The hotel is just charming and lovely!

Friends_and_family Friends

10/10

Exceptional

30 Oct 2025

Alice

Excellent service from all staff.

Partner

10/10

Exceptional

28 Oct 2025

Alan

I’ve stayed in 5 Star Hotels and the service was as expected for a hotel of that ranking—very good. But more times than not, I always felt the service, although very good, it was forced. Part of the job. But at the Hotel Canal Grand, though not a five Star hotel, there was a genuine feeling that the staff really cared about the time you were staying with them. I felt like a guest. They could not have been more accommodating, and for that I am grateful.

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Sophia

Excellent hotel, friendly staff, close to main transport yet away from crowds.

Leisure

10/10

Exceptional

13 Oct 2025

Marynka

The room was absolutely stunning. Staff was helpful and very efficient!

The hotel is right on the canal and is just a 4-5min walk from the train station.

Due to the location of the hotel, very close to many restaurants, bars, cafe and shopping boutiques

Partner

10/10

Exceptional

10 Oct 2025

myles

Great location

Partner

10/10

Exceptional

07 Oct 2025

Douglas

My experience of this place is that they were joyful, cared, and really captured an incredible Venice vibe. Plus the curtains really do block light which was wonderful.

Self

10/10

Exceptional

06 Oct 2025

Doris

We stayed at Hotel Canal Grande for 4 nights. The front desk staff was kind and accommodating. We arrived at 1 am in the morning and wanted to have a cocktail after a long day of travel. Even though the bar closed at 11 pm, the front desk clerk was kind enough to open the bar for us for as long as we wanted. We had a junior suite and found it to be spacious compared to many rooms of this category in Europe. Relied on the front desk staff for many needs including advice on navigation, meals, etc. The staff was gracious during every encounter. The hotel location is as close to the action as you can get without being in the noise and crowds. 5 minute walk to the main drag (Rio Terra Lista di Spagna). Highly recommend and will stay there again

Leisure Family

2/10

Poor

30 Sep 2025

May

Staff was very friendly and helpful! However there was a dried blood stain on our pillow which was very off-putting and made us question the cleanliness of the place.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Tom

The room was small but very nice, and the staff members were very friendly and helpful. The hotel location makes for an easy walk to the train station which made getting there with luggage much easier.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Mike

Nice area to sit on the Grand Canal and e joy a wine or coffee.

10/10

Exceptional

24 Sep 2025

Judith

Clean. Very friendly & helpful staff.

Leisure

8/10

Excellent

15 Sep 2025

William

The breakfast was exceptional. Our room was much smaller than expected but nice- bed was very comfortable. Front desk was accommodating and helpful. Getting from the airport to the hotel and then from the hotel to the cruise dock was complicated, stressful and expensive.

Leisure Family

8/10

Excellent

14 Sep 2025

Kari

This hotel is well-situated and offers the basic amenities we wanted on our trip. The staff was very kind and patient. We enjoyed sitting outside near the dock and enjoying people-watching!!

Leisure Partner

10/10

Exceptional

11 Sep 2025

Kevin

Very beautiful hotel with friendly, helpful staff. The breakfast was excellent. 10/10

Leisure Partner

10/10

Exceptional

11 Sep 2025

Lauren

FANTASTIC STAY!

Fantastic stay and the staff was amazing! I had asked if thy knew if there was a way to get tickets to an opera that was sold out and they jumped right in to try and help me figure out what my options were and I ended up getting a ticket! They also recommended some great restaurants. The location was also fantastic.

10/10

Exceptional

07 Sep 2025

Maria

It’s quaint and clean. Staff is friendly.

Leisure Partner

8/10

Excellent

03 Sep 2025

Teresa

One night layover

Don't expect any help getting to the hotel. Check in went well. We had more luggage than normal and they carried all our things to our room. The room was very nice. The bed was hard. The shower is very small. There is a small fridge in the room. It did a great job cooling beverages. The stairs are narrow in the annex. We asked for our luggage to be set out for our taxi the next morning at 6 am. The night person didn't know anything about it. When we got down to the office nothing was out. He was very unhelpful and a bit rude. I had to ask him 3 different times to get our luggage as our water taxi was waiting for us. The location is amazing. The views are spectacular. It was fun to sit outside and watch the activity on the water.

Partner

8/10

Excellent

02 Sep 2025

Margaret

This was a great location away from the crowds and I loved the little courtyard. Staff was very attentive. Howver, there was no type of guide in the rooms. No one showed us how TV worked and no suggestions on exploring the area during our stay e.g. close attractions, restaurants or shopping!

Leisure Partner

10/10

Exceptional

25 Aug 2025

PATRICK

Courteous staff and ease of check in. They assisted us to our rooms and protected us on the room amenities. Also just walking distance to the Sta Lucia train station.

Leisure Friends

10/10

Exceptional

21 Aug 2025

Scott a

Room was very nicely decorated. Bet was very comfortable. Plenty of water pressure and hit water fir shower/baths. AC was clearly working and very comfortable temp in room. The front desk staff were always friendly and went out of their way to help you with things to do. The water front deck was so nice for sipping capichino and boat watching. If your looking for a smaller quaint hotel that will bring you joy on your vacation...this is it.

Leisure

10/10

Exceptional

17 Aug 2025

Heather

Loved, loved , loved our stay here. Fabulous breakfast, beautiful location that was both convenient and quiet. Gorgeous furnishings and comfortable bed. Staff were super helpful. Would highly recommend this hotel!

Leisure Partner

10/10

Exceptional

10 Aug 2025

Danna

I loved that it was by the water. The staff were amazing and informative! Me and my mom had a great time!

10/10

Exceptional

10 Aug 2025

Dawn

Great location and stay!

Wonderful location and the room was beautiful. The front desk staff was very friendly and helpful to navigate the city.

Partner

10/10

Exceptional

08 Aug 2025

Todd

Very pretty hotel - rooms are very nice - you are close to the train/bus station so only a short walk with your suitcase and it’s 25 min walk to your main spots like San Marco square.

Leisure Partner

10/10

Exceptional

05 Aug 2025

Alison

Wonderful service!

Leisure Family