Name: Kingsmill Resort
Address: 1010 Kingsmill Rd, Williamsburg, 23185, US

10/10

Exceptional

29 Jul 2026

Michele

Check in was delayed due to the room not being ready by 4 pm. The gentleman that checked us in was very nice and provided complimentary breakfast to all in our party. Beautiful grounds, we loved the lazy river and bar.

10/10

Exceptional

28 Jul 2026

Cindy

Absolutely loved our stay here. We went with a large group with mostly kids varying in age. The one bedroom condos were very spacious. We loved being able to call a golf cart to take us to the pool so we didn’t have to sit in the car wet and/or make the long walk. The food at all dining areas - pool, Eagles, James Landing were all very good. Staff were friendly and amenities were great. It was conveniently located near restaurants, shopping centers and Busch Gardens but you absolutely needed a car. The lazy river pool was our favorite and I’d recommend getting there early and “reserving” the “island” at the river pool - it’s like your own private space with tanning chairs, umbrellas, tables and an area for lawn games. I also highly recommend reserving the beach/bonfire for your stay - it was the perfect way to end our trip. We loved our stay and would love to go back soon!

10/10

Exceptional

27 Jul 2026

Timothy

The grounds are so beautiful and lush. Great amenities and many are free with their stay such as kayaks, paddle boards, driving range and pools. Room is comfortable especially in the bed! Nice lazy river pool and slide for the kids. Good dinner by the harbor and at the golf course. Highly recommend this stay, we will be back!

10/10

Exceptional

27 Jul 2026

Tim

We had a very nice time with definitely return

6/10

Pleasant

26 Jul 2026

Crystal

Although our stay was pretty good overall there needs to be some adjustments to the pet policy’s. Before I get into that, we had to call front desk to take care of a bug problem in the room. They came right away which I can appreciate. Moving on to our two dogs that came alone with us. We booked this resort off the strength that we can bring our dogs. Mind you we stayed three nights. On our last night, we were headed back after going to the outlets for the day. I received a phone call from Sarah at the front desk saying we got a complaint about our dogs barking and we were going to be charged an extra fee for the noise. I told her I was headed back and would make sure they are not barking. We arrived back and decided to take the dogs out for a while. While we were out with our dogs (and not in the room) I got another call from Sarah saying we keep getting complaints about our dogs barking and they were charging us a fee. I was furious because we weren’t even there and my dogs was with us. My family and decided to cut the trip short and just leave to head home. We no longer felt comfortable there. That is a ridiculous policy to say you’re establishment is pet friendly but only if your dogs don’t bark….what sense does that make! I suggest this resort don’t put non-pet owners with pet owners in the same building. My advice to others don’t come here with your pets if they bark.

4/10

Poor

23 Jul 2026

Alyssa

The resort was nice but you are already paying so much per night why is everything else insanely expensive

10/10

Exceptional

23 Jul 2026

Brenda

Beautiful property!

10/10

Exceptional

20 Jul 2026

Preeti

Amazing Pools. My Daughter enjoyed her stay!!

Partner

10/10

Exceptional

19 Jul 2026

Allison

We had a great stay at Kings Mill Resort during our visit to Williamsburg. The staff were super friendly and helpful. The location was great! We would definitely book again!

Family_with_children

4/10

Poor

18 Jul 2026

Katerina

Not pet friendly. If anything pet tolerant. The restaurants on site do not have anywhere to dine with your pets like other places in town. You basically become a hostage to your pets and have to stay with them in your room the entire time. As noted by others the property is very spread out. The lazy river ran out of chairs at 10ish and while I get it was holiday weekend there were chairs at the other pool they could have moved over. A couple I met the next day told me the mom got toilet paper on her leg in the lazy river. I also saw a man throwing a beer can at his friend while in the pool. It was chaos - my 15 year old didn’t even want to go in. The food is not good. The buffet was cold and the fancier restaurant’s steak looked like dog food. Not as represented on the website. My daughter said that and she is 12. She compared it to the little Cesar entrees. Only saving grace here was the staff. Very sweet and nice people. From servers to management on site - I was very impressed but corporate has a lot to do. Not sure they want to - it seems just like a private club they rent out sometimes.

Friends_and_family Family

2/10

Poor

17 Jul 2026

Tyler

The room was way smaller than expected for the price

Partner

6/10

Pleasant

14 Jul 2026

Bryan

Cheap shower heads. Adjoining rooms
Room had terrible view
Poor restaurant options on property
No daily room cleaning

Partner

10/10

Exceptional

13 Jul 2026

Ashley

My friend and I had an amazing time!!

Friends_and_family Friends

8/10

Excellent

13 Jul 2026

Kumar

Overall, we had a great stay at Kingsmill Resort. This was actually our second visit because our first experience here was amazing, and that’s what brought us back.

The property itself is beautiful, the amenities are excellent, and it’s a fantastic place for families. The pools, activities, and overall atmosphere make it a wonderful destination, and our children had a great time.

Unfortunately, this visit was impacted by service issues. Most of the staff we interacted with were friendly and welcoming, but we had a couple of disappointing experiences, particularly at the River Pool, where the interactions were not what we expected from a resort of this quality.

The biggest concern was housekeeping. During our entire five-night stay, our room was never serviced. Housekeeping only arrived on our last day as we were preparing to leave, at which point the service was no longer useful. Calls to reception didn’t help much, as we were told housekeeping operates separately and they couldn’t control when service would be provided. We were also promised callbacks that never came.

As a repeat guest who was even considering a membership, this was disappointing. Kingsmill has everything needed to be a top-tier resort. If the service can match the quality of the property and amenities, it would easily be a 10/10 experience.

Family_with_children

6/10

Pleasant

13 Jul 2026

Jean

We have been going to The Kingsmill since 2012. Great place but can be on the pricey side. Not just the room rates but the restaurants. Still a great place and the staff is phenomenal. The lazy river and beach area are great. They do charge a daily resort fee but was pleasantly surprised to learn that the non-motorized rentals were free for up to one hour each day. Ie the kayaks, paddle boards. etc. Many family memories made here.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Danielle

This place is cozy, and pristine. There were activities to do on very hot days as well as activities to do on rainy days. The kids were always entertained. The bedding and furniture were comfortable. It gave off an “at home” vibe as opposed to a resort vide. Drinks were excellent, and not too sweet because the ingredients were quality, so there was no need to mask them with sugar. The coffee shop was excellent. The restaurants served great food. My only complaint is that the restaurants close early on weekends, and it was difficult to get food after leaving the pool. Other than that, I highly recommend this place!

Family_with_children

10/10

Exceptional

08 Jul 2026

Liza

Beautiful! Lots to do with chidren.

Family_with_children

6/10

Pleasant

07 Jul 2026

Tammi

The stay was good. The tennis courts were good but you could tell they did not maintain them as well as they should. Also their housekeeping was horrible. When we first arrived we were missing multiple items. The front desk was extremely helpful to get those items to us. However housekeeping was to come every other day. In our 7 full days not counting check in and out days we only received housekeeping once. The prices of food was outrageous.

Partner

8/10

Excellent

07 Jul 2026

H.

Beautiful place. We only were able to stay for one night but I am sure if we reported the issue they would have accommodated us. We are planning on going back for a longer stay. Only downside was when we called for a ride to the pool no one called us back but we ended up driving and then a short walk. Room was very clean and nicely decorated. Staff was very friendly and great place to bring your kids and adults able to relax.

Partner

8/10

Excellent

06 Jul 2026

Natasha

This resort had everything you would need that was kid, friendly pool, food and history, all in one.

Family_with_children

8/10

Excellent

04 Jul 2026

Jennifer

Breakfast Buffett was just so so

8/10

Excellent

02 Jul 2026

Michael

All good and really overall stay.

Partner

10/10

Exceptional

28 Jun 2026

William

This is top of the line, first-class resort. My jaw dropped and I fell in love. What a great campus, facilities, and rooms.

Family_with_children

8/10

Excellent

28 Jun 2026

Anna

It was an alright stay, the cleaning never came once after four nights in.

Family_with_children

10/10

Exceptional

28 Jun 2026

Mark

This place was very nice

Family

6/10

Pleasant

26 Jun 2026

TABATHA

Waterviews, Marina/Beach, Pools, and the nightly visits of deer/bunnies.

Family_with_children

10/10

Exceptional

25 Jun 2026

Martha

This was our first time at the resort and it was amazing!! Great staff, clean rooms with all of the activities, food and amenities you will need for a relaxing fun stay!! It was our 25th anniversary and we will be back!!

Family

10/10

Exceptional

25 Jun 2026

Heather

We had a great experience. Property was beautiful and staff were helpful.

Family_with_children

8/10

Excellent

24 Jun 2026

James

USB-c chargers would help for modern technology.

Self

6/10

Pleasant

24 Jun 2026

Alexandra

I had requested a room for two adults and a teenager. When we got there, I was given your room with just one queen bed, I asked for a room with a pullout couch or a rollaway bed, and was informed that they were completely sold out out of all rooms and had no rollaway bed. I was told that the one king bed was meant for three people, and that the three of us could share the bed. We ended up going out and buying an air mattress for my teenage son. The room was relatively clean but dated. They were centipedes crawling around the bathroom though. The king bed was very uncomfortable, the flat sheet they used instead of a fitted base sheet did not fit the mattress, so we would wake up every morning sleeping directly on the mattress with the sheet bunched up in between us. The walls are very thin, so we could hear the people above us walking around the room, I had to play white noise on my phone so we could get some sleep with the noise above. We did go to the pool, which was nice, but the lazy river motor was not working. At check in we were not informed about breakfast in the mornings in the main building, so we didn’t know about that until we were checking out. We ended up going to a small coffee shop in the area every morning. Overall, the stay was okay, but I do not think I would stay there again.

Family

6/10

Pleasant

23 Jun 2026

Chirag

Front desk should have better customer service.

Room had hair in it. It wasn’t as cleaned as the last stay we had.

Family_with_children

4/10

Poor

22 Jun 2026

Patrick

Room wasn't ready when we checked in at 3:45 pm day of our arrival, front desk staff was very helpful and polite, rooms were dated and not the cleanest.

Family_with_children

10/10

Exceptional

21 Jun 2026

Albert

Enjoyed the stay immensely. Food was great. Great river views.

Partner

10/10

Exceptional

16 Jun 2026

Dimpal

Pretty clean and peaceful

10/10

Exceptional

16 Jun 2026

Shevonne

Loves the lazy river and the promptness of the drivers on the property to take you places.

Family_with_children

2/10

Poor

14 Jun 2026

Seyed

Experience was very poor
Unfortunately staff didn’t care and the whole stay was a disaster

Family_with_children

8/10

Excellent

13 Jun 2026

Sepideh

Great pool area though the lazy river wasn't functioning.

Family_with_children

8/10

Excellent

13 Jun 2026

Nikki

It was a good stay. It was clean, quiet, and relaxing.

Partner

10/10

Exceptional

13 Jun 2026

Katie

The food on the resort is a little pricey, but it’s still delicious. We were confused when we got there initially thinking that we would be staying in the main hotel and didn’t realize that all hotel rooms were offsite from the main lobby. getting around was very easy because the trolley rides were included in the stay… just one text and a five minute wait and you could catch a ride anywhere on the resort. We really enjoyed kayaking and the lazy river pool. The gym locker rooms were really nice and the indoor pool was great after we’ve gotten sunburned. I have one negative comment.- the resort charges a credit card fee for all purchases made with a credit. I feel like this should be waived, especially after paying resort fees and a higher price for Food.

Family_with_children

4/10

Poor

12 Jun 2026

TIFFANY

Outdated, child-ridden, dirty!

The stairway to our room was full of bugs and looked like it had never been cleaned. There was a huge spider on its web and other dead bugs all over the corners, rafters, and stairs and we barely made it up the stairway.

We were not informed of the ability to rent a golf cart at check-in and when we called the next morning to see about renting one (after seeing everyone else on them throughout the resort) there weren't any left.

We were given paper maps and a resort guide. It's the year 2026, so these should have been available online.

The River Pool staff service was great and so were the food and drinks, but the rowdy children made it hard to enjoy. Parents just sat there while they splashed people in the face and threw footballs, narrowly missing tables and other people lounging. The children were old enough to know better if they had any manners; the lack of parenting was unacceptable.

Family

10/10

Exceptional

07 Jun 2026

Carol

There was a pool adjacent to our room which was a huge bonus arriving on hot day!! Wish we could have stayed longer!!

Family_with_children

6/10

Pleasant

07 Jun 2026

Catherine

The facility and the staff were amazing, but this is NOT a luxury resort. We used one of the three pools and ate at the Marina, which served delicious food, had wonderful service, and had a talented musician playing on the deck. Our meal was perfect and the views were lovely.
The issue I had was that I thought I was booking a luxury resort, and paid accordingly, but that is not the case. The first room we were put into was fine, but the neighbor had four dogs locked out on their balcony barking loudly, which woke us up from our nap. The front desk staff was wonderful and moved us into a nicer room with a river view. But when the people in the next room over returned to their room at 1130 PM, they were loud for about an hour. Just keep in mind that this is a luxury resort where people live full time and some of them are ill-mannered and trashy and the resort can't do anything about it. It is an odd juxtaposition that wasn't the vibe I was looking for.

Friends_and_family Family

10/10

Exceptional

31 May 2026

HALA

Beautiful and peaceful gem! The water view is amazing. We loved everything about our stay there. Will definitely go back soon!

Family

10/10

Exceptional

29 May 2026

D

It was very good

10/10

Exceptional

26 May 2026

Molly

Loved it!

4/10

Poor

25 May 2026

Elizabeth

The worst stay ever was charged 2x for check in and a 259.00 hold
I will never stay there again.
Expedia noted a charge of 149.00
Upon arriving.

Partner

10/10

Exceptional

24 May 2026

Michael

The property is located in beautiful Williamsburg, on the Chesapeake. We stayed in a 1 bedroom condominium that was very spacious, clean and overall comfortable. There were 2 things that we had a problem with. The bed was uncomfortable, not the worse I have ever slept in but definitely not comfortable and my back hurt in the morning. Also it seems the shower leaked into the place underneath us. Other than those 2 issues it was good. I would recommend it for location and cleanliness. We did not try the restaurants on location so no comment.

Partner

10/10

Exceptional

22 May 2026

Danielle

What a lovely place! The property is gorgeous, rooms were clean. My toddler had the time of her life at the river pool and collecting shells at the beach. The fitness center was nice. Staff were exceptionally helpful! The only thing I didn't love were the food options - fine for a night but next time we will bring food or explore Williamsburg for better veggies, proteins and healthy options. Overall we had so much fun we booked our next stay before we left!

Family_with_children

10/10

Exceptional

21 May 2026

Michelle

The staff was very helpful.

Friends_and_family Family

6/10

Pleasant

20 May 2026

byeongkie

Good place to stay for days to play golf

8/10

Excellent

18 May 2026

Sansaryia C.

The resort staff amazing and the resort is beautiful! Rooms little outdated but clean!

Partner

10/10

Exceptional

17 May 2026

Richard L

Clean room, staff are helpful and friendly, breakfast twice buffet - lots of choices, omelette made to order - excellent.

Self

8/10

Excellent

17 May 2026

Meghan

The amenities were nice, the beds were firm but comfortable. The bathroom was a little dirty. We called to request ice that never came. Property was beautifully maintained and staff were very nice.

Family_with_children

2/10

Poor

17 May 2026

Katelin

BED BUGS disgusting horrible

Friends_and_family Family

10/10

Exceptional

16 May 2026

Kathy

We had a quick stop and wished we had more time. The room was perfect and the property had anything you'd want to do.

Partner

10/10

Exceptional

11 May 2026

Caitlin

Beautiful resort. The Marina was beautiful and our room was incredible.

Partner

10/10

Exceptional

10 May 2026

Nancy

Dining options could certainly use some work, but everything else was fantastic!! Also, it would be awesome to have a smart tv or firestick to watch Netflix or movies on when we get home.

6/10

Pleasant

08 May 2026

William Daniel

You could have told us before we booked (indeed, even before we checked in!) that the main restaurant and the spa (the two amenities we looked forward to) weren’t open for the first two days of our three-day stay.

Family

10/10

Exceptional

04 May 2026

Breece

Definitely going back! Everything was amazing!

Family_with_children

10/10

Exceptional

13 Apr 2026

Frances

Fabulous resort - we stay there every chance we get!

Family

8/10

Excellent

12 Apr 2026

William

Breakfast was great. We did not use the spa. Staff was helpful and room was clean

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Tara

This property is so beautiful. We had a peaceful nights stay. The room was clean and spacious!!

10/10

Exceptional

11 Apr 2026

Benjamin

The room was spacious and the pullout couch bed was large. The spa was the best part, the gym, pool, sauna, steam room and hot tub would be a big reason we would come back!

Family_with_children

6/10

Pleasant

09 Apr 2026

Verified traveler

Resort is very nice
Room was FULL of mosquitos
Could use some upgrades
Towels were threadbare

Friends

10/10

Exceptional

08 Apr 2026

Amy

Breakfast buffet was great. Meal options at the various restaurants on property were nice as well. James Grille was not taking anymore guests 1.5 hours before closing one evening, and we were turned away, which was disappointing. Rooms are clean Staff were pleasant and helpful at all times. Location is close to major attractions. Overall excellent property.

10/10

Exceptional

07 Apr 2026

Rona

It was nice

Friends_and_family Family

4/10

Poor

06 Apr 2026

Natasha

I guess because I was an Expedia traveler or booker the service was gross, the room was gross and I had a child in the room above me who bumped ball and ran all day long. From 6 in the morning till the time I got back and then probably fell asleep. I came here for rest and because of reviews but I will not return. Plus the unexpected charges to my credit card, people cutting you in line while waiting to check in was another crazy experience. I wanted the park view but I could not even step outside of my room because the balcony was broken down with a lot of mildew. Do better for an extinguished resort. Do better! Very disappointed!

2/10

Poor

06 Apr 2026

Jeffery

I am very upset with this hotel. I even check out after 2 hour checked in. Staffs are mean and impolite.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Matthew

Everything was great however the beds are extremely firm and caused some discomfort.

Family_with_children

10/10

Exceptional

05 Apr 2026

Jeffrey

Water view from the marina is great. The pool hot tub and sauna are really nice too. The breakfast buffet seemed a little pricey at first, but is worth it for 2 reasons

1. Convenience: it’s better the fill up early and get over to colonial Williamsburg for a nice full day of walking around without worrying about hunger. The food generally stinks and is way overpriced in the historic area, so this buffet ends up being better and saves money too.
2. Quality: There was nice quality smoked salmon, and also lots of fresh fig, in addition to a good representation of all the regular breakfast Buffett items and omelette station.

Overall for the price paid this hotel was well above expectations for a 2 night stay while seeing Williamsburg.

6/10

Pleasant

05 Apr 2026

Loreto

The place was great just really poor train staff for the place , there were a few employees that knew what they were doing and you can tell they had experience, you don’t have to be an expert but manners and professional go a long way, we were lucky we hand great interactions with some more experienced staff to give this place a chance again

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Melissa

I am obsessed with the layout of the 1 bedroom king condo suite and how affordable it was for what we got! It was super clean and beautiful, intuitively designed for privacy with beautiful views. The resort property is beautiful and welcoming, we had a blast bicycling around and exploring. Only thing we needed was maybe 5 days there instead of 2.5

6/10

Pleasant

01 Apr 2026

Nikki

The room had a very strange chemical smell to it as did the dishes. We booked a room on hotels.com for five people, but the room only had beds for four people to rectify the situation. They recommended we book an additional room. The indoor swimming pool closed at 9 PM, which did not give us time to eat dinner and get to the pool. Also, we checked in at 7:30 PM and the restaurant closed at eight again we could not get there in time for dinner.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

martha

Breakfast was wonderful, great variety.

Family_with_children

4/10

Poor

30 Mar 2026

Lashunya

The rooms smelled old

Self

10/10

Exceptional

28 Mar 2026

Christopher

The whole resort is clean and very attractive.

Partner

10/10

Exceptional

24 Mar 2026

Christine andJohn

Beautiful property, nice rooms

Partner

10/10

Exceptional

23 Mar 2026

Christy

Very friendly staff, great amenities.

8/10

Excellent

23 Mar 2026

Ruben

Clean room, a bit undated, especially furniture/carpets. Property in itself is amazing. Outdoor staff amazing.

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Catherine

This resort charges you for EVERYTHING. Most hotels give you a cheap little toothbrush if you forget yours- not Kingsmill. They charged me $5 for a mini toothpaste packet (single use) and a toothbrush.

Family_with_children

10/10

Exceptional

22 Mar 2026

Jennifer

Clean room, friendly staff

10/10

Exceptional

16 Mar 2026

K.C.

The view of the river was awesome. Everything was walking distance. From morning coffee at The Mill to the golf course to the marina at night for dinner. All amenities were very convenient.

Partner

2/10

Poor

12 Mar 2026

Anthony

Dated, old, staff not helpful in a refund. Overall bad experience.

10/10

Exceptional

10 Mar 2026

James

Awesome staff

10/10

Exceptional

10 Mar 2026

Maria

We played 9 holes on the River Course. Very beautiful. The room was lovely. The breakfast was delicious. Our dinner service at The James Landing Grill was really slow.

Partner

10/10

Exceptional

08 Mar 2026

Jerry

Excellent staff!

Self

8/10

Excellent

07 Mar 2026

Tracey

The room was very nice but could have used more attention to detail.

10/10

Exceptional

06 Mar 2026

Joyce

I really enjoyed my stay; the customer service was excellent and I will definitely stay there again.

10/10

Exceptional

06 Mar 2026

Tracey

Very nice hotel. Must be superb in season! Love the grounds and amenities.

Partner

8/10

Excellent

04 Mar 2026

Janelle

It was clean

8/10

Excellent

17 Feb 2026

Kevin

There was a child in the room above me running and jumping, which was very disturbing.

Self

8/10

Excellent

16 Feb 2026

Asana

Room was clean. Not much interaction with staff but they responded coutuosely when we did have some concerns.

Leisure Family_with_children

4/10

Poor

15 Feb 2026

Ymer

Habitación con mucho ruido aire acondicionado
Se ve muy antiguo por dentro deteriorado
Guía a l zonas de spa sauna más información de las cosas que ofrece el hotel

Leisure Partner

8/10

Excellent

02 Feb 2026

Daniel

Facility as a whole needs updating.

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

William

Great place!

8/10

Excellent

14 Jan 2026

Artinder

Room was well cleaned. Staff was gracious and professional

Leisure Self

6/10

Pleasant

07 Jan 2026

Jeffrey

It was a good experience. However, they overbooked our room for a king-size bed and downsized it to 2 full-size beds. The refrigirator did not work in the room. They refused to give us a credit for the mishap. The New Years Eve Celebration that the hotel put on was nice. Nice location and quiet.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Lisa

Amazing community/resort! Staff was great, condo was great! My ONLY critique, not even a complaint, is that the televisions are not smart TVs. I was able to find a cable at Walmart to use the TV as a display for my phone so we could binge watch our shows, but other than that, we had a LOVELY stay!

Partner

6/10

Pleasant

31 Dec 2025

Shante

The staff were very kind and polite. However, when we walked up to our condo unit, there were cobwebs and dead bugs and dried leaves around the exterior door—not a pleasant way to enter a space.

The inside of the unit was clean, but everything was dated and old and the curtains were faded. We stayed as a family of 4, and when we went to take our showers, they only had to wash cloths. When I called housekeeping to ask two more, they said that they had run out. 😟 We don’t plan to return.

Leisure

10/10

Exceptional

29 Dec 2025

John

Good amenities, close to activities, friendly staff.

Leisure Family