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Novotel Living Singapore Orchard

Singapore · Singapore

8 Claymore HillView location

9.4/10Excellent221 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.2/109.2
Condition9.4/109.4
Location9.0/109.0
Neighborhood9.6/109.6
Value9.4/109.4
Amenities9.2/109.2
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  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Living Singapore Orchard

El Novotel Living Singapore Orchard está ubicado en el corazón del icónico distrito de la moda de Singapur, Orchard Road, rodeado de las mejores tiendas, restaurantes, bares y opciones de entretenimiento de la ciudad.

A cinco minutos a pie de la estación de MRT de Orchard y a solo unos minutos en coche del Jardín Botánico de Singapur, declarado Patrimonio de la Humanidad por la UNESCO. Es el alojamiento ideal para una estancia prolongada en la ciudad.

Explora la gran cantidad de centros comerciales a lo largo de Orchard Road, la famosa calle comercial de Asia. Estratégicamente ubicado cerca del distrito central de negocios y las embajadas de la ciudad.

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With a stay at Novotel Living Singapore Orchard, you'll be centrally located in Singapore, a 3-minute walk from Orchard Road and a 5-minute drive from Bugis Street Shopping District.

This family-friendly aparthotel is 3.3 mi (5.2 km) from Marina Bay Sands Skypark and 3.5 mi (5.6 km) from Marina Bay Sands Casino. Make yourself at home in one of the 85 individually decorated guestrooms, featuring microwaves and espresso makers.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.

A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Professional property host/manager GSTC Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and window guards
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for to-go breakfast: approximately SGD 23.98 per person
    • Airport shuttle fee: SGD 110.00 per vehicle (maximum occupancy 5)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Malay

    English

    Chinese (Mandarin)

    Indonesian

Nearby attractions

Orchard Road 0.3 km / 0.2 mi
Royal Thai Embassy 0.3 km / 0.2 mi
Orchard Tower 0.3 km / 0.2 mi
Forum The Shopping Mall 0.5 km / 0.3 mi
ION Orchard 0.5 km / 0.3 mi
The Paragon 0.8 km / 0.5 mi
Takashimaya Shopping Centre 1 km / 0.6 mi
Mount Elizabeth Medical Center 1 km / 0.7 mi
Tanglin Mall 1.1 km / 0.7 mi
Singapore Botanic Gardens 1.7 km / 1.1 mi
Velocity at Novena Square 2.3 km / 1.4 mi
Robertson Quay 2.3 km / 1.4 mi
Plaza Singapura 2.5 km / 1.5 mi
Fort Canning Park 2.5 km / 1.6 mi
National Orchid Garden 2.5 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 85
  • Number of floors (main building): 25
  • Family rooms: 39
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
Show 40 more facilities & services
  • Entertainment Area
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Supermarket
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Toaster: 1
  • Clothes dryer: 1
  • BBQ facilities: 1
  • Grill/BBQ
  • Private pool: 1
  • Electric kettle: 1
  • Towels and bed linen
  • Printer
  • Photocopier
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Children playground
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 85 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable9 photos

    Novotel Living Singapore Orchard

    APARTMENT TWO BEDROOMS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    85 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • Slippers
    • Living room: 1
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Wi-fi
    • Wheelchair-accessible
    • Toiletries
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1
    • TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PENTHOUSERoom • PENTHOUSEROO.P6

    Photos are not available for this room type.

    Novotel Living Singapore Orchard

    Room PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 6 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable4 photos

    Novotel Living Singapore Orchard

    APARTMENT ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Housekeeping
    • Smoke detector
    • TV
    • Internet access
    • Slippers
    • Desk
    • Toiletries
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Electric Kettle: 1
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3-1

    Photos are not available for this room type.

    Novotel Living Singapore Orchard

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Novotel Living Singapore Orchard

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMS • 125 m²APT.B3
    APARTMENT THREE BEDROOMSPhoto unavailable8 photos

    Novotel Living Singapore Orchard

    APARTMENT THREE BEDROOMS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    125 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width, Single bed 80-130 width
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Room amenities

    • Smoke detector
    • Slippers
    • Kitchen
    • Fridge
    • Microwave
    • Cable TV
    • Electric Kettle: 1
    • Housekeeping
    • Tea and coffee making facilities
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1

    Photos are not available for this room type.

    Novotel Living Singapore Orchard

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PREMIUM QUEEN BEDAPARTMENT • PREMIUM QUEEN BEDAPT.PI-QN

    Photos are not available for this room type.

    Novotel Living Singapore Orchard

    APARTMENT PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Novotel Living Singapore Orchard

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVE • 1 Bedroom • 36 m²STU.EJ
    STUDIO EXECUTIVEPhoto unavailable7 photos

    Novotel Living Singapore Orchard

    STUDIO EXECUTIVE

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ

    Room amenities

    • Fridge
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Microwave
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Slippers
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ-1

    Photos are not available for this room type.

    Novotel Living Singapore Orchard

    STUDIO EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1

    Photos are not available for this room type.

    Novotel Living Singapore Orchard

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Novotel Living Singapore Orchard

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Living Singapore Orchard

9.4
Excellent
221 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.4 /10
Location
9.0 /10
Neighborhood
9.6 /10
Value
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
18 Jun 2026
BRANDON
Amazing front office and house keeping teams! We would stay again. Love the location, ensuite laundry and complimentary parking. Be able to have a kitchen is a bonus.
Partner
10/10
Exceptional
06 Jun 2026
Michael
Clean room timely. Swimming pool well maintained.
Self
10/10
Exceptional
07 May 2026
Cathleen
The 3 bedroom apartment was spacious, clean, and comfortable, and had amenities that made it feel like home. This is the perfect spot for families with young kids, or in my case, teens. Lots of food options, shopping, Orchard MRT station and bus stops within a 10 minute walk. I would definitely stay here again.
Family
10/10
Exceptional
04 May 2026
Ananya
The staff at Novotel are amazing, so professional and so helpful. Thank you so much!
Self
8/10
Excellent
03 Apr 2026
Kaye
Breakfast was good- would have liked bacon though
Would be nice to have a cafe or restaurant for lunch and dinner
Friends_and_family Family
10/10
Exceptional
26 Mar 2026
Kum Hong
(I booked on behalf of the guests, but did not stay myself)

The guests loved the hotel — great location, clean and spacious rooms, nice facilities. The stay was not cheap but represented really good value. And most of all, excellent service.

The guests had checked in at around 3am. The front desk closes at 11pm but provided instructions. They encountered some issue (seems like some communication issue) but were able to successfully check-in.

The service recovery was fantastic. The manager Sunil called upon receiving feedback, and explained his findings from watching the CCTV. He then offered free breakfast for the rest of the stay to ensure they had a great stay; this was not requested for and not necessary (it didn’t seem like anyone was at fault), but was greatly appreciated by the guests and myself. So kudos to Sunil for doing an excellent job.

The guests were also very complimentary about the front desk and other staff at the hotel. All in all, they greatly enjoyed their stay and would wholeheartedly recommend this hotel.
10/10
Exceptional
14 Mar 2026
Adam
It was a great place for a family of 4
Family_with_children
10/10
Exceptional
05 Jan 2026
Eric
Well equipped kitchen—hob, microwave, toaster, rice cooker, full size fridge (!), filtered water, coffee maker (resupplied), washer/dryer with laundry detergent, nice size counter in the bathroom. Apartment is very well lit. Do bring uk style plug adapters.
Partner
10/10
Exceptional
27 Dec 2025
Parvinder
The buffet was good, great for kids; very close to the bus that goes straight to the airport and near the subway system too! Shopping is right around the corner
Leisure Family_with_children
10/10
Exceptional
28 Sep 2025
Michael
Staff very friendly and helpful.
Leisure Family
10/10
Exceptional
17 Jul 2025
Abhay
We stayed in a two bedroom apartment. Working air conditioning (did read reviews that some people had issues), staff was excellent and helpful. Clean room and the tinted window kept the room cool all the time. Loved the central location of the property. Faultless stay.
Leisure Family
10/10
Exceptional
16 Jul 2025
Jeanette
We went for the cheapest option and it was very spacious. We had non stick pans, stainless steel pots and pans, plates, bowls, electric rice-cooker, coffee machine, kettle. Trust me, the washing machine was so handy especially for Singapore's weather so we didn't have to bring much at all because we could wash clothes everyday. It's very clean and the air-conditioner is very good. All the staff were friendly and helpful. The hotel isn't far at all from the Thai embassy where there is a hop on and hop off bus. It's on a quiet road but very close to Orchard mrt station and it's only about a 3 minute walk to the Shaw Centre where you'll find lots of cheap food options starting from £3 to £10 for a bowl of noodles.
Leisure Family
10/10
Exceptional
12 Jul 2025
Rebecca
Great stay, great size two bedroom apartment near the heart of Orchard rd. Check in was quick and everything was prepared for our arrival.
10/10
Exceptional
28 Feb 2025
Lance

Long Stay in Singapore

We had a 21 night stay in the Novotel Living. Its in a great place centrally located in Singapore with easy access to transportation. Shops, supermarkets, bars and restaurants. The initial welcome was great and all the staff are very friendly and helpful. Room was exactly what we needed and is well serviced. Plenty of space to cook, eat and relax. Pool is wonderful and most days we had it to ourselves.
Partner
10/10
Exceptional
14 Feb 2025
Ashara
The staff were exceedingly kind and helpful and went out of their way to accommodate me. The location is fantastic and in the heart of the city. They don't have a restaurant but do offer breakfast. The rooms are plush and comfortable and well equipped for an apartment-hotel. I would definitely consider staying here again.
Leisure Self
8/10
Excellent
13 Jan 2025
Vicar
Good property, very helpful staff, walkable to all the best malls. It was a bit dated, but overall was a great stay.
Business_and_leisure Family
10/10
Exceptional
28 Sep 2024
Vaseng
Novotel Living Hotel is very nice place and very friendly staff including housekeeper. I recommend stay this Hotel is much better.
Partner
10/10
Exceptional
15 Jun 2024
Paul
Two weeks in singapore a real home from home staff so freindly and helpful , makes the stay even better , three days is not enough in singapore to see it all amazing time amazing hotel
Partner
8/10
Excellent
30 May 2024
David
Other guests at the hotel on the 22nd floor were very noisy, but the staff took care of it rather quickly after I reported the issue. JAG was especially helpful for the entire stay.
Leisure Family
6/10
Pleasant
09 Mar 2024
Chun-Chang

Good Location but poor condition

Pros: good location
Cons: poor condition. The room didn't even look like the photos. Bathroom hook was loose. Shower door loose and leaking water cause it couldn't close properly. After the shower ... used the hair dryer.. it sounded loose inside and started smelling smoking and had to go down and speak to staff about all the issue the staff didn't offer a room change even though i requested.

Self
10/10
Exceptional
27 Jan 2024
Haiyang
perfect apartment
Leisure Family
10/10
Exceptional
30 Jul 2023
Hannah
Our family of four recently stayed here for 6 nights and had a wonderful time. The staff were helpful and communicative, the rooms were large and clean. The kids loved the pool and we were close to the metro and local shops (we would recommend the LG of the Isetan on Orchard and Scotts for groceries).
We would happily recommend it to other families travelling to Singapore.
Leisure Family_with_children
10/10
Exceptional
03 Jun 2022
Howard
Hotel staff was extremely helpful. Everyone was friendly, including the cleaning and maintenance workers. Overall, excellent place to stay. The only drawback was breakfast brought to our room each morning in bento boxes rather than open buffet. But this was unavoidable because of Covid restrictions. Our room was clean, comfortable, and had all the necessary amenities.
Leisure Partner
8/10
Excellent
06 Jan 2022
Edward

Conveniently located, clean and has a pool.

Had a great stay at 8 on Claymore. We stayed during the Christmas and New year period. It is super close to the MRT and the malls (if that's you thing). Unfortunately the weather was only good for the pool on one day, however it is really nice to be able to relax after the hustle and bustle that Singapore can be. Although I try to usually stay at boutique hotels, 8 on Claymore was really clean and continent.
Due to covid requirements the breakfast was delivered to the rooms every morning (bento box style), it was very hit and miss and I believed it may of been sourced from outside.
I would recommend for a stay a little longer than a short holiday or and extended business trip, as it has a washing machine and big fridge.
Partner
4/10
Poor
16 Mar 2021
Kim

Not worth the star ratings.

The ac created a lot of moisture in the room, which had been solved with a portable dehumidifier that created a lot of noice and had to be emptied daily. The breakfast that was server as a bentobox without a possibility of choise, was not ready until after 7.30. The content was not anything that i will be missing.
Business
10/10
Exceptional
18 Sep 2020
ClaudineR
Convenient location, spacious suite, washing machine in the room, friendly helpful staff
Business_and_leisure Partner
8/10
Excellent
06 Jan 2020
Peter
Room had a double bed rather than the advertised queen which we pointed out to the manager who insisted it was a Singapore Queen size. Apart from this exagerration, room was in very good condition, staff were very friendly, breakfast was included, property location was excellent and we enjoyed our stay.
Leisure Partner
10/10
Exceptional
11 Dec 2019
Verified traveler

Excellent service apartment

Excellent service ! Friendly and helpful staffs made our stay very comfortable and pleasant.
Friends_and_family Family
10/10
Exceptional
27 Oct 2019
Verified traveler
Excellent, super helpful, friendly staff. Lovely, spacious rooms. Very good swimming pool. Very good range of food for breakfast. Superb location for Orchard Road shopping and the MRT station for public transport both in the city and further afield.. Unfortunate that one of the two lifts was out of commission for a few days before it was mended, but the staff were very apologetic and we were given a compensatory, free evening meal at the Royal Plaza 5* sister hotel.
All in all this is a terrific base for a visit to Singapore. It would be our first port of call, should we go back.
Leisure Partner
10/10
Exceptional
18 Oct 2019
Verified traveler
I love the location where it is near to the shopping district and also the breakfast is great with different variety.
Friends_and_family Family
10/10
Exceptional
12 Oct 2019
tdsimons
Excellent, friendly and intelligent staff were very responsive. Great location near Orchard shopping, dining options (eat out and take away) and public transit. A great feature were many small amenities: cables for charging, Nespresso machine, laundry detergent, numerous worthy snacks, printing at reception, adequate kitchen set-up, multi-cultural breakfast foods, etc.
Business_and_leisure Self
8/10
Excellent
30 Sep 2019
Seshni

8 Claymore serviced apartment

I loved the close proximity to Orchard Road, simple breakfast provided, friendly efficient service as well as a little goodie basket and drinks provided in addition to bottled water.
Friends
10/10
Exceptional
29 Sep 2019
Verified traveler
The 2 bedroom apartment was spacious, modern and clean. The staff were incredibly friendly and helpful. It was also central. About 5 minute walk to Orchard MRT. Would recommend the place to anyone
Leisure
10/10
Exceptional
26 Sep 2019
Mandy

Singapore treasure

Everything was of a high standard and we really enjoyed our time there. Certainly would recommend. Very impressed with the staff and would like to thank them for their wonderful service.
Friends
10/10
Exceptional
14 Aug 2019
Linda
There is a really lovely swimming pool. It is open until 10pm. Also the residences are so near to Orchard Road. The staff are friendly, happy and welcoming.
Leisure Partner
8/10
Excellent
01 Aug 2019
Verified traveler
No resultant ......................................
Friends_and_family Family
10/10
Exceptional
14 May 2019
Stephen

A good place to stay

Our second stay at 8 on Claymore. The apartment, though on the small side, was well appointed and clean. The provisions included in the tariff are a very nice touch. The breakfast, also included, is good with a nice array which varies on a daily basis. The pool is a good size and well maintained. The staff are very friendly and helpful. The apartments are well located near the corner of Orchard and Scotts Roads with easy access to Orchard MRT. We would thoroughly recommend 8 on Claymore.
Partner
10/10
Exceptional
02 Mar 2019
Verified traveler
All was perfect and the staff so helpful. Really convenient location
10/10
Exceptional
07 Jan 2019
Verified traveler
Very conveniently located. Friendly helpful staff. 2 bedroom apartment was a bit small for two couples - twin bedroom and second bathroom both very small and better suited to children rather than adults. Note that there are stairs to get from lift area to apartment on each floor - this could be a problem for elderly, disabled or young families with strollers.
Leisure Family
10/10
Exceptional
18 Dec 2018
Richard

Comfortable and convenient, friendly helpful staff

The studio apartment at 8 on Claymore was exactly what we needed - clean, roomy, comfortable and conveniently located. During our 10 night stay the staff were consistently helpful and friendly, always prepared to go one step further to help out. The accommodation was well-equipped with everything we needed, and with enough storage space for clothes and suitcases. The included breakfast had plenty of choice, and the thoughtful extras like a welcome pack of food and beverages and free bottled water daily were appreciated. Overall a very positive experience staying here, and we will certainly use 8 on Claymore again next time we come to Singapore.
Partner
10/10
Exceptional
16 Dec 2018
Yew

As above

Overall we are very happy to stay at yr servo residence apartment during the period we stay . Thanks u
Family
10/10
Exceptional
16 Aug 2018
Verified traveler
Service is excellent, clean and 5min walk from Orchard
6/10
Pleasant
03 Aug 2018
Darryl

Boring

Room appointments were satisfactory but missed anything above standard levels. Breakfast was boring with constantly the same basic offerings ( no bacon )
Partner
10/10
Exceptional
04 Jul 2018
Terence

Nice stay

Very clean, adequate furnishings and good location.
Partner
10/10
Exceptional
25 Jun 2018
Farouk

Excellent service appartment in best location

Great stay as always with amazing staff. Will keep coming back.
10/10
Exceptional
05 May 2018
Catherine

Roomy apartment in great locarion

We thoroughly enjoyed our stay here. Shopping and public transport all very accessible. The two bedroom apartment was roomy, quiet and very clean. Staff all very pleasant and helpful. The pool was excellent.
10/10
Exceptional
25 Feb 2018
Pauline
Great location and close to food and transport
I little extras like laundry liquid, slippers robe, and welcome snacks were appreciated.
10/10
Exceptional
12 Nov 2017
Verified traveler

Great family stay.

Excellent location ,room , staff and facilities. Friendly service. Very convenient
Family
10/10
Exceptional
31 Oct 2017
Jonas

Great choice for independent travelers

Great choice for independent travelers. Close to Orchard MRT (@ ION Orchard), bus stops, Food Republic@Shaw Center, and more. Room was clean, nice and new. Also the room came with some complimentary food, snacks and drinks. The breakfast bar had a local food side which was really good and a \"continential\" side with breads, fruits and yogurts. Wifi was free and reliable.

The bed was comfortable but could be improved. I ran out of hot water at the end of two longer showers.

Overall, loved my stay and would stay there again.
Family
10/10
Exceptional
13 Oct 2017
Verified traveler

Excellent for longer stay.

I used this service apartment for business trip about three weeks. Room keeps clean and comfortable as it's not equipped with bath tub. Location is very convenient and quiet although it is only 5 minutes walking distance from Orchard station. We can enjoy breakfast including local and western foods. I like chicken curry with rice.

10/10
Exceptional
10 Aug 2017
John
The apartment is close to all transport, shopping and food outlets. the staff were friendly and helpful. The only issue that could be improved was the $250 refundable deposit. This was added to the bill and as a result we accrued 2 lots of charges for currency exchange for this transaction. The $250 refundable deposit should be arranged as a separate transaction and cash could be used to eliminate these extra costs.
10/10
Exceptional
03 Aug 2017
Kanaga

Excellent Central Serviced Apartments

One week stay at 8 at Claymore Serviced Residences with family. Very friendly and helpful staff. Good level of cleanliness. Only isssue was that thermostat in flat was faulty. It was probably our fault that we did not tell staff about this problem.
Very close to shops and transport on Orchard Road. Great selection of shops and supermarkets.
Swimming pool was excellent. Breakfast area was small and occasionally we had to sit outside near pool as there were no places in air-con breakfast area.
Would recommend to families as well as couples and singles.
Family
8/10
Excellent
20 Jul 2017
Fiona

Recommended

Had a lovely stay at 8OC. We arrived after hours but settling in was a relatively seamless process. The staff are extremely friendly and helpful. The facilities were great, having breakfast included was a bonus. We really appreciated the complimentary food and beverage package and the service that was extended beyond check out.
Family
10/10
Exceptional
13 Jul 2017
Amanda

Good location and facilities

We stayed for 12 nights , it has fast internet connection , well equipped with appliances . Staffs are very pleasant and greet us .
10/10
Exceptional
24 Jun 2017
David

Great location, lovely staff.

Beautifly clean hotel,with lovely attentive staff.Nothing was a problem we thoroughly recommend this hotel.
Partner
10/10
Exceptional
03 Jun 2017
Greg

8 On Claymore is a 10/10

Stayed 8 days and was totally satisfied, contemporary rooms, very clean, excellent housekeeping, super friendly and helpful staff. We will be back for sure.
10/10
Exceptional
26 May 2017
Singapore Expat

Great serviced apartment, convenient but quiet

Great staff---knowledgeable and accommodating. Nice facilities. Adequate breakfast, split between Asian and Western selections, although the Western selections could use more variety. Location is a 7-minute walk through the Royal Scotts hotel and then an underpass near the Shaw Cinema to the Orchard MRT. Location is quiet despite proximity to Orchard Road.
6/10
Pleasant
10 May 2017
Verified traveler

Good hotel, but?

This hotel is in an excellent location with very professional staff. We stayed in a studio room which was clean and had modern facilities. But - it only had one chair in the lounge area. I mentioned this to the staff and the said that there was only one chair allocated to studio rooms because they could not fit another one in due the to room set up. This room could easily accommodate another chair. 99% of the time the room would be sold to a couple.
10/10
Exceptional
23 Apr 2017
Donna

Fantastic stay

Fantastic location central to all the facilities.Staff were so helpful, friendly and happy always. Went out of their way to make you welcome. The room was brilliant and spacious. Had everything we needed and more. Really loved our stay here.
10/10
Exceptional
20 Apr 2017
Verified traveler

Great hotel, very centrally located.

Great setup and facilities. Staff were great and always accommodating.
10/10
Exceptional
09 Mar 2017
Lynne

Fantastic stay!

Fantastic place to stay - apartment very clean and had everything you could want for comfortable stay. 2 x bathrooms for a 2 bedroom apartment was ideal with our teenagers. Welcome hamper was great and the daily bottled water was fantastic. All of the staff - including reception, cleaning and servicing - were all amazing and always happy to help. Included breakfast was great with hot and cold options for the whole family. Special thanks for the birthday cake and card delivered for my son during our stay - it was very thoughtful and appreciated. Would highly recommend these apartments :-)
Family
10/10
Exceptional
28 Feb 2017
Maria

Convenient, very clean and tidy hotel

Very friendly and welcoming staff, especially Joo as she made us feel so welcomed even though we arrived very early to check in.
Partner
8/10
Excellent
19 Feb 2017
Verified traveler

Good hotel very close to main town

Great location very near Orchard and very helpful staff. They couldn't be nicer. Breakfast was good. Only criticism would be that the rooms are smoking and smelt of smoke. The hotel should consider having separate smoking rooms.
10/10
Exceptional
16 Feb 2017
Siti

Wonderful stay for a great price!

It was my fiancé's first trip to Singapore and I wanted us to stay in the Orchard area as it was easily accessible to everything.
We stayed at 8 on Claymore for 9 days. Our flight arrived early so we knew our room would not be available yet. After traveling for 32 hours, we were in desperate need of a nice, warm shower before we explored Singapore while waiting for our room to be ready. The staff were so nice and accommodating (I regret not remembering their names), they let us use the shower room in the lobby and even offered us their delicious buffet breakfast so we can refuel before exploring Singapore. They even stored our luggages for us. Thank you so much for that!
We were escorted to our room with a staff member and we were surprised with an upgrade to a 2 bedroom apartment. We truly felt like we won the lottery at this point! She showed us around, explained how everything worked. The room looked exactly like it did in the pictures. It was immaculately clean. Everything we need to make our stay comfortable was available
In the room. Espresso machine, utensils which also included rice cooker and toaster, snack pack, drinks, laundry detergent, safe and maps were available in the room. Yes! A 2-in-1 washer and dryer is included in the room.
The bathtub was huge but the only complaint was that the water did not stay hot to fill the tub. Definitely not a deal breaker though.
Location, amenities, staff were all perfect. We are definitely staying here again the next time!
10/10
Exceptional
20 Jan 2017
Adele

Family friendly hotel in excellent location

I deliberated between a couple of hotels close to Orchard road for our 10 day trip to Singapore, and I'm so glad that I ended up choosing 8 On Claymore!
If you are traveling with children, this 'apart- hotel' is perfect. It has everything you would expect from a regular hotel but with the added bonus of having separate bedrooms and bathrooms, plus a kitchen, dining and lounge room. Admittedly, we didn't use the kitchen much as a great breakfast is provided on level 4 by the pool and we ate out at dinner time, but it was very well equipped and modern. It is great to have the option of eating in if young children are tired or are fussy eaters. There are two supermarkets within walking distance, one more Asian, and one definitely aimed at foreigners, stocking UK, Australian and American brands. The hotel also provides a free welcome basket in the kitchen, containing all sorts of food and drink items.
The rooms at 8 On Claymore are clean and modern, and are serviced Mon to Fri. The bathrooms contain all the regular supplies expected in a hotel, and there is also a washing machine in the room, with laundry detergent provided.
We found the location of this hotel to be perfect! It is tucked away on a quiet street behind Orchard road, yet by walking through The Shaw Centre, you are on the main street and at the metro station in a matter of minutes. The location and proximity to the MRT means that all places of interest are easily visited. I definitely recommend staying here!
10/10
Exceptional
07 Jan 2017
Verified traveler

Convenient location, clean and comfortable

Generous welcome snack pack. Complementary bottled water replenished daily, clean room with good air con, close to MRT and orchard rd shops. Decent buffet breakfast included.
Partner
10/10
Exceptional
02 Jan 2017
Verified traveler

One of the best in Singapore!

Amazing hotel. Excellent Staff. Very near to Orchard Road and transport links. The staff go out of their way to ensure that all guests are happy.
Family
10/10
Exceptional
19 Dec 2016
Damien

High quality family base in a great location

Perfect as a holiday base for families - great location, clean and modern with kitchen (not that you'll need it, plenty of great food of every kind nearby), a large pool for a dip, small kids play area, a complimentary selection of drinks and snacks, a satisfactory breakfast and great advice from friendly, attentive staff.

It's an easy, quick walk to Orchard Road including the MRT and taxis and ubers are never far away.

Family
10/10
Exceptional
04 Dec 2016
mitch

Perfect: location, amenities, staff...

We loved our stay - we bought my older, not well travelled parents with us and got separate studio apartments each. The apartments were well appointed and the staff friendly. The location, free breakfasts and amentities such as laundry facilities in each room made it easy for us all. The proximity to MRT and bus stops, and walking distance to Orchard Road, Botanic Gardens and Newton Circus was fab. The 24 hour pool was brilliant for an early morning, afternoon or late night swim. We loved it. Thanks to the great staff
10/10
Exceptional
20 Nov 2016
grandmother

1st class Apartment

The apartment which was minutes from the main shopping centre of Orchard Road was quiet and comfortable. It was fully kitted out and spacious. The breakfast was good with a variety of foods on offer. The service and courtesy we received was very good. Swimming pool was spotless and offered fresh towels. There was on offer tea or coffee all day. Great place to stay.
10/10
Exceptional
18 Nov 2016
Wini Herlina

Excellent serviced apartments for families

Had a pleasant week long stay here with the family in a very clean 2 br unit. Very comfortable, great location-train station were just few mins wak away, room requests were met with nil issues. Serviced daily except for weekends n even had a surprised little cake for my little girl's birthday and we did not even inform them. We left somehing behind, called them and it was all sorted. Outstanding service. I will not hesitate to stay here if travelling with the family again. Buffetbreakfast include the local cuisines-changes everyday.
Family
10/10
Exceptional
23 Oct 2016
Anonymous

Excellent service, close to eateries & Orchard MRT

Our party of 4 included 2 young kids, and this apartment did not disappoint.

Highlights include:
- Great customer service & friendly staff;
- Rooms were clean;
- Close to shops/eateries/MRT station;
- Buffet breakfast was generous, with choices of cereal, cold meats, bakery items, hot food & juices.

Tip#1 - Use the basement connection through to Royal Plaza on Scotts (sister hotel) for quicker access to Orchard Rd.
Family
10/10
Exceptional
02 Oct 2016
Bruce

Excellent serviced apartment close to Orchard Road

We had a very pleasant stay at 8 on Claymore. Although the reception area was not open when we arrived during the early hours of the morning, they had arranged for a staff member to be there to give us our room keys. Excellent service and very helpful and obliging staff - we will certainly stay here again. We paid for 7 nights for a 6 night stay, but still found it to be good value. Have recommended to family and friends. A minor criticism is the breakfast, which we found to be average and does not live up to the website write up. However, when you are in Singapore you should be trying the many places and varieties of food to eat, rather than fill up on a hotel breakfast.
Partner
10/10
Exceptional
25 Sep 2016
Trevor

Nice hotel close to shops & train station

Being able to stay at affordable location, literally minutes away from shops, restaurants and a train station.....can only be described as just PERFECT!
8/10
Excellent
24 Sep 2016
Donald

Clean but silly marred by silly omissions.

The property was conveniently located for our particular purposes but would benefit from a little attention to details like provision of suitable lighting. The second bedroom had no lighting controllable from either of the two beds. Two of the four overhead lights in the main bedroom were controllable from the bed but neither of these was well located for reading in bed: there were no bedside lights. Many channels of television available in the (small) living area but no access to radio anywhere.

Toiletries were not replenished in our stay of 2 weeks.

Staff were unfailingly smiling and helpful.
Partner
10/10
Exceptional
19 Sep 2016
Amy

Walking distance to eating places & public transp.

We really enjoyed our stay at 8 on Claymore. The staff were very responsive. We took a studio and it had more than everything one would need. It was great having a full kitchen to make drinks or heat up food brought in. It also came with a washer/dryer which we did use a number of times. Much to our surprise even the laundry detergent was supplied, most other places only give you enough for one wash which makes it inconvenient when we have to go and purchase more. It had a substantial breakfast, asian and western foods which my husband really enjoyed to his heart's content! It also came with daily maid service except weekends and holidays. It has a swimming pool and a kids' pool. The only thing lacking was a dishwasher but it didn't matter because the maids did the dishes too! The location was great for eating places, shopping and transportation. Even my siblings who live in Singapore was surprised that such a place existed so close to Orchard road.
10/10
Exceptional
15 Sep 2016
RB

Nice apt hotel close to orchard rd shopping / MRT

Stayed before and you get a god quality of service for a reasonable price. More variety at breakfast would be good.

Really good swimming pool and ok gym
10/10
Exceptional
07 Aug 2016
Donna

Great serviced apartment located centrally

We stayed in the apartment for a few weeks while relocating back to Singapore. The studio apartment is well designed with all the necessary amenities. The pool area was very nice and clean. The staff are also very helpful and friendly. We had a great stay here and would definitely recommend to our friends and family in the future.
10/10
Exceptional
01 Aug 2016
Stephen
Very comfortable and enjoyable stay. The outside pool was wonderful, the staff were excellent and provided a great breakfast.
Partner
8/10
Excellent
24 Jul 2016
Adam

Better than most, but can still improve

I stayed in 8 on Claymore for 7 days while in SG for business in the orchard area.

--- ARRIVING

The taxi driver didn't know of the place, so it took a bit of effort to direct him there.

Upon arriving it is not immediately clear where you should go to checkin. There are signs directing you to the 4th floor, but they are easy to miss.

The staff was very helpful in explaining how everything in room works. There was also a clearly explained manual for all of the appliances.

--- ROOM

The room interior is stylish and functional. The curtains do not block light as much as I would have hoped.

There is no bath tub; only a shower. The overhead rainforest shower head is decent, but water pressure is lacking. There was a lack of amenities in the room. No toothbrush/paste, and no shaving equipment. They are provided upon request.

The bed has a good quality mattress. Nice down pillows, but they flattened out when used. Pillow options would be nice.

The room comes furnished with a generous amount of snacks, cereal, juices, and even a can of beer. Free for first use, and only charged upon refilling.

The breakfast buffet was acceptable in terms of quality and variety, but seating can run out if you go during peak hours.
8/10
Excellent
18 Jul 2016
Verified traveler
A great location and lovely apartment for a great stay in Singapore
4/10
Poor
07 Jul 2016
Sandra

Room had a bad smell to it.

We noticed the bad smell right away. After a few days me and my husband where not feeling good. Our last day we where miserable. Plus, the microwave and coffee maker did not work. House keeping let the front desk know, but it was never resolved. After we left we started feeling better. Would not recommend other said their rooms smelled bad also.
10/10
Exceptional
28 Jun 2016
Nicole
This Hotel was excellent, we had 2 teenage girls and the rooms were very spacious. Staff were fantastic and all amenities we excellent. It was also so close to everything and close to the MRT stations which made it easy to travel around Singapore.
Family
8/10
Excellent
26 Jun 2016
Mary

Great location

The staff are all friendly and helpful. The rooms are very clean even though a bit compact. the free carpark and buffet breakfast added to the value. We love the convenient location and would recommend it to anyone looking for a convenient location to stay. The registration system for carpark might be a bit slower as I had to press the bell quite a number of times.
Family
10/10
Exceptional
08 Jun 2016
Verified traveler

Every comfort provided

I booked a two-bedroom suite for our group of four and I was thanked extravagantly for finding such a perfect place in such a perfect location. The staff was endlessly pleasant and helpful. The suite had a full kitchen and was supplied with a \"starter\" kit of cereals, soup, cookies, milk, beer and soft drinks. Bottled water was supplied daily. Air conditioning, so important in Singapore, was zoned and thermostat controlled and kept us very comfortable.
Family
10/10
Exceptional
09 May 2016
Jenny

Great Location

Our family of four (parents and two teenagers) spent a week in Singapore, enjoying all the sights and sunshine.
The apartment was spacious and very close to Scott's/Orchard Road. Clean and tidy and it was nice to have the complimentary drinks and snacks when we first arrived. The bottled water each day was really appreciated. Helpful staff and they answered all our questions. Nice breakfast with something for the whole family to eat. Highly recommend these apartments.
10/10
Exceptional
02 Jan 2016
Verified traveler

Great place to stay!

We were very comfortable at 8 on Claymore while in Singapore visiting our son! On arrival, the attendants were so helpful- even calling our cab to retrieve a suitcase that was left and bringing it to our room on arrival- we were able to access our room earlier than expected, which was a relief, after our 25 plus hour journey! Steven at the reception desk gave us a tour and we found all the amenities just right. The location was perfect too- close enough to Orchard and the MRT for easy access. Breakfast every day was also good and convenient for our itinerary. Felt like home( but less work!)
10/10
Exceptional
28 Dec 2015
CARLOS

the best service team

Overall the nicer people ever found.
Family
10/10
Exceptional
03 Dec 2015
Anne
We stayed here for 10 nights and I would stay here again so would thoroughly recommend it. We had a two bedroom apartment and the space was great for our family of four. The kitchen has basic supplies but enough to prepare your own meals if you don't want to eat out every night. There are several supermarkets nearby too. We were there for my daughter's birthday and the staff gave her a card and cake which was lovely. I was also able to bake a cake too as we invited friends around to help celebrate - and there was enough space and plates etc to have friends around for dinner. The staff were always friendly and helpful. The buffet breakfast each day gives an option of western or asian dishes and the food and drinks provided in the room when you first arrive was also appreciated. The location is great - very convenient for Orchard Road and public transport.
Family
8/10
Excellent
03 Dec 2015
MJ

Close to the heart of Orchard

Pros:
Great location. Close to everything.
Friendly staffs

Cons:
No room cleaning in the weekend.
No ventilation in the bathroom.
Lifts too slow.
10/10
Exceptional
30 Nov 2015
Rob

A comfortable stay

This apartment complex is conveniently located for shopping, entertainment and access to food outlets. Staff are friendly and efficient, breakfast (included) was ok and the room was clean and adequately appointed.
10/10
Exceptional
11 Nov 2015
Catherine

Great location for a week long business trip

Staff were excellent.
10/10
Exceptional
03 Nov 2015
Verified traveler

I made the right choice!

My review may be slightly tainted I admit, as we paid for a Premier Studio room, but were selected to be upgraded to a 2 Bedroom apartment at check-in. The room blew me away. Very elegant and spacious. Every feature we may have needed was present, and the air-conditioning was effective and most welcomed.

Service at check-in was exceptional as we were guided by a pleasant staff member and shown the hotel facilities. English is not a problem in Singapore, and the skills of our staff were excellent.

Breakfast was simple but plentiful, and very tasty. 24 hour coffee facilities too. Lovely pool area and cool gym.

Excellent savings through Expedia on a minimum of 7 nights deal.

The 2 Bedroom apartment was just amazing, and the views we had from room 11E, in 3 directions, were great, even with the haze. The kitchen facilities are excellent, large fridge and freezer, and a coffee machine. Lots of gift snacks and drinks too, and plenty of bottled water provided. The room had absolutely everything we could need. TV selection was excellent, even if many channels were not available. The bathrooms were lovely, with the main having a great shower head, and a deep bath.

Using the MRT: Once in the underpass, getting to the Orchard MRT station may be a little confusing at first, but you'll become familiar rather quickly. The MRT system is excellent, and definitely the way to get around. Taxis are cheap though.

Plaza Singapura was my choice to shop and eat on Orchard. (Dhoby Ghaut MRT)
10/10
Exceptional
01 Nov 2015
picky mother

Exellent apartment at a great location!

We stayed in the 2bdr apartment for 1 wk. Great place for families right in the city centre. Modern, clean facilities, extremely friendly and accomodating staff. We were grateful for the complimentary welcome drinks/snack food. There is room for improvement with the daily inclusive buffet breakfast but it was sufficient to start the day. We made good use of the children pool and playground. Will definitely come back!!
8/10
Excellent
29 Oct 2015
caroline

Great location centrally located

Hotel staff very attentuve. I stayed in a studio apartment It was fine for me as I was alone however if I had been travelling with someone we would have fouught over the sungle chair in the studio. Extensive range of hot and cold Breakfast items available. One of the real benefits was that there was a washer dryer in the studio. Air-con in room whilst essential was very loud Location perfect,very central,close to the MRT. I would recommend this Hotel.
6/10
Pleasant
27 Oct 2015
Peter

Not for everybody\n

With a 4 respectable 5 star property i do expect some basic service just to be there. This unfortunately is not the case with this property. When i arrived from a long haul flight, i had to look for a porter to help me with my luggage and then go up to the 4th floor for my check in. Check in was o.k but immediately $250.00 per charged to my credit card (not held as a safety deposit but physically charged), with the comment that this is standard procedure and that i would get a refund at the end of my stay, if i would not use the full amount. This still leaves me with currency exchange risks and i have never before experienced that anywhere in the world.
Once i was shown to my studio apt. which was actually not a studio but a very small hotel room in which a kitchenette had been cramped in, i was also informed, that amenities such as shower gel, etc. will only be provided upon arrival (i.e. once) and thereafter i would have to buy my own. Change of sheets was 3 times a week and no room service was on weekends (Sat/Sun). Not really 4 or 5 star style.
Furthermore the air-condition did not work very well (cooling ok, but did not take any of the extreme humidity out of the air) and had a dehumidifier in the room, which i had to empty at least 4 times in 24 hours.
Breakfast which was included, was at best average and internet was useless (fas too slow)

Not a property for the business traveller and will not go back.
10/10
Exceptional
25 Oct 2015
Geoff

Recommend

Great facilities, great location. Would recommend 8 on Claymore
10/10
Exceptional
16 Oct 2015
Marianne

Fantastic serviced apartment

Our stay with this serviced apartment was truly fantastic from start to finish. Loved the welcome basket of goodies, the fridge stocked with drinks, the lovely welcome (we arrived at 1am). Serviced apartment was very modern, spacious, well designed with modern appliances and apartment was always clean thanks to Rati! The staff at reception were always so very accommodating and friendly. I will be staying here everytime I come back to Singapore. This is without a doubt a fantastic place to stay in Singapore as it is also very central, close to orchard road and within easy access to cinema, transport, supermarket and restaurants. It is great for families too as we travelled with children. We will be back for sure. Thank you 8 on Claymore for making our stay in Singapore memorable
10/10
Exceptional
30 Sep 2015
Joan

Love Singapore hate the Haze

Great hotel..room, breakfast, staff wonderful...a charging station in the room for all electronics saved us taking all the converters. We were unaware of a public holiday during our stay when room services not done but a minor issue. Great walking city but also urge the Hop On Hop Off bus. Location of the hotel also excellent. Definitely recommend it.
10/10
Exceptional
26 Sep 2015
Brett

Great place to stay while in Singapore

The hotel is located in a great neighbourhood within walking distance to all the malls on Orchard Road and to the Orchard MRT station making getting to anywhere a breeze. The breakfast each morning was adequate and the complimentary food basket in the room was a nice surprise. Having an in room washer/dryer was also a bonus.
Partner

Location & surroundings

Novotel Living Singapore Orchard
8 Claymore Hill, Singapore, Singapore

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