Name: Orchard Rendezvous Hotel by Far East Hospitality
Address: 1 Tanglin Road, Singapore, 247905, SG

6/10

Pleasant

19 Jul 2026

Raewyn

The room was always clean and the cleaners invisible. The air conditioning was excellent and the breakfast was delicious. My only concern was the toilet as I could not lean back as it flushed straight away. More thought needed to be put into the installation of the toilet.

Business

10/10

Exceptional

19 Jul 2026

Rahul

Excellent service

Family_with_children

10/10

Exceptional

06 Jul 2026

Timothy

The room was clean, spacious, great beds. Staff were nice and helpful. Swimming pool was great. Gym could probably smell better.
Location was amazing.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Tanya

Great location - handy to Orchard Road shopping and the bus lines.
We stayed for 2 nights and the accommodation was great for what we needed. There is noisy construction next door from 8am to 10pm at the moment.
Comfortable and clean. Would recommend.

Partner

4/10

Poor

25 Jun 2026

aung

Air conditioner was not functioning well to make our room cool and I was sweating in middle of the night. We were able to change the room but the second room is also only a bit better for air conditioning. Bath tub and sink were not also draining well. There is major construction site next to the hotel and they are working six days a week, starting at 8 am. The noise is really uncomfortable for our stay.

Family_with_children

10/10

Exceptional

24 Jun 2026

David

Had a lovely stay, all staff where friendly and helpful. I personally didn't have the breakfast but I was told that it was really nice with a great selection. Room was clean with plenty of space and a very good air con, which is a must in a hotel in Singapore. The pool was really nice to, nice and big with plenty of sun loungers for a nice way to spend evening after a day out. The pool opening times where very good, 7am -10pm, meaning you can have a morning swim and one late in the evening. Only downside was some construction noise but as we where out of the day it didn't really affect us. Great transport links with the bus and MRT close by. Plenty of walkable bars and restaurants close by. I would recommend getting a deluxe room that overloks the pool with a balcony. We didn't book one of these rooms but I think they would be much nicer to have a view rather then looking straight at another building. (As you can see in my 3rd picture, the superior rooms overlook the construction that will become another building right opposite your windows. I would definitely recommend this hotel.

Family

8/10

Excellent

07 Jun 2026

JACK HEE

clean room and friendly staff

Friends_and_family Family

8/10

Excellent

04 Jun 2026

ANTONIO

Hotel was nice. Location was ideal for us because it was very close to Camden Medical Center. Breakfast needs improvement.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Ling Li

Checking in and out was a breeze. Staff were friendly and helpful, housekeeping was timely too. The room was very spacious and nice colonial design which makes it memorable and cozy. We were given a free upgrade due to the construction work next door. Pool was of a good size and not over crowded. Our stay was very enjoyable on the whole. Only thing for improvement are to provide bidget in toilet and a more comprehensive array of tea & coffee with higher quality.

Family_with_children

6/10

Pleasant

28 May 2026

Brandon

Well if you get a hotel at 8.0 something rating in Singapore, then you're getting basic and outdated experience. The room was clean. The linens were fresh. That’s all you get. So for one night, it’s fine. Nothing more. This is also a hotel where people live, so expect smells and sounds from non-hotel guests in this location. Not bad, just odd for a “hotel.” You’ve been warned!

Self

10/10

Exceptional

27 May 2026

Carlos

Location is great, and the facilities are excellent. The only comment is on the check in, which takes too long.

Family

8/10

Excellent

26 May 2026

Ingrid Kakku

Good location...but construction work was being done during my stay from 8am to 10pm which management did apologize for. Room wasclean but toilet srat needs to be changed. Overall good stay.

Family

10/10

Exceptional

13 May 2026

Joyce

The 3 ladies at the front desk are very helpful and friendly. They are the day shift staff as I always see them during the day, between 11am-10pm

10/10

Exceptional

11 May 2026

Lee Keng

Clean and spacious room

Family

8/10

Excellent

08 May 2026

Kan

This was a nice hotel from which to explore Singapore. The proximity to the ION Orchard made it very easy to get around via the MRT. Good food options and the amenities were nice as well. Could have done with a better, more well equipped gym, but that's just my opinion.

Family_with_children

2/10

Poor

02 May 2026

Daw Wee

The female counter staff on my first day check in at 3.30pm on 1 May 2026 never mentioned to me whether my booking contained breakfast or whether wanted to add in breakfast. My understanding was there was 1 breakfast for 1 customer and second customer needed to pay extra $5. Anyway, I have my breakfast in nearby restaurant. In addition, I asked for high floor as my room was deluxe plus. The staff assigned 13 floor but facing construction site. She should have told me. Very disappointed as compared to their Bras Basah hotel staff who were approachable when I have my staycation there.

Family

6/10

Pleasant

25 Apr 2026

Christian

Very noisy during the day for construction works right in front of our room. A/C wasn’t working properly. Of the dining options nearby, I recommend Lino’s (Italian).

Partner

4/10

Poor

23 Apr 2026

mike

Room smelt like mould, fridge did not work, hairs and mould spots in bathroom, construction work on both sides of hotel from 7am till 10pm, booked a king bed 9 months before trip and got twin beds, washing machine malfunctioned, no refund just charged again to use other machine. Staff were friendly though

Family

10/10

Exceptional

15 Apr 2026

Ozdemir

Location

8/10

Excellent

10 Apr 2026

JEAN NOEL

LIMITED BREAKFAST at the Club floor. Air conditioning noisy.

Self

10/10

Exceptional

04 Apr 2026

Cristina

Close by lots of shops cafes and bars easy walking, as well as bus stops for attractions.

Self

8/10

Excellent

02 Apr 2026

Edwin

Good location being on Orchard Road. 6 min walk to Orchard MRT stop.
Lots of shopping centres , lots of smaller Hawker food centers.
Hotel had 4 restaurants.
Breakfast was only Ok

Friends

10/10

Exceptional

31 Mar 2026

Luisa Tatiana

Great hotel!

10/10

Exceptional

31 Mar 2026

Shane

Absolutely recommend it. We stayed there from the 14th to the 19th of March. The best thing we did was to book into the Club Lounge. Samy and Dixon (who work in the Club Lounge) are wonderful. Awesome service, 11 out of 10. We stayed here a few years ago and was also served by Samy then and he still provides the same excellent congenial customer service. There are so many shops to explore in the area. We walked about 13,000 steps a day exploring. We booked taxis instead of buses and trains as it is not expensive. We went to the Harry Potter Visions of Magic experience and Universal Studios at Sentosa. We went to Bugis St Markets and Chinatown and explored a lot of shopping centres while looking for a particular anime figurine for a present to take home. We had to buy two extra large suitcases (good quality and only $75 each at a shopping centre close by). Toys R Us is just around the corner from the hotel. We went to the new Mandai Conservation Bird Park. If you are interested in Pop Vinyls and anime products you should check out Simply Toys, T-One, Toy Outpost and Otaku House. We regularly go to Singapore and this trip was a catch up as to what is new at Sentosa. Hard Rock Cafe is also just around the corner from the hotel (5 minute walk tops) and it is worth going to. We take regular holidays in Singapore and just run ot of time to do everything but I also recommend the Science Centre, Gardens by the Bay, Little India (SimLim Tower). Beautiful City. So much to do.

Partner

10/10

Exceptional

29 Mar 2026

Liam

Great stay as always

Business

10/10

Exceptional

26 Mar 2026

KEAN CHEW

The room is clean. It was a one day business trip

Self

4/10

Poor

24 Mar 2026

Sam

poor property not well managed or super clean and has no ammenities

Partner

8/10

Excellent

21 Mar 2026

Sean

Friendly staff, late check in is a bonus! Very comfortably sized room with more than sufficient space in both the bedroom and toilet. Bedsheets slightly stained hence the 4 star rating but beautiful hotel nontheless

Partner

10/10

Exceptional

19 Mar 2026

Vicki

Able to stay poolside after check out and have an actual full shower in the change rooms! Excellent service

8/10

Excellent

17 Mar 2026

JACK HEE

clean room, friendly staff,

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Brian Eliot

Great location. Close to malls and shops and restaurants

Business

6/10

Pleasant

12 Mar 2026

Candy Ann

Pros: The staff were kind and helpful. Located right on Orchard Road, so very close to everything especially the MRT.

Con’s: The hotel amenities in the Superior room that I was assigned to were lacking. The tub was somewhat rusty, shower pressure was poor, the shower curtain had unknown gunk stuck to it, no robes provided, the air conditioner seems to not be working at 18C and the ongoing construction outside was too loud to ignore even past 6pm.

Self

6/10

Pleasant

11 Mar 2026

Tama

It was my favourite hotel in Singapore but this time I arrived and they started up selling me - I paid the extra but after a days travel I realised the upgrade was blah - if you want to take my money for an upgrade me give me more options - give me club room options..... was I not good enough?

So I upgraded and then got a room similar to my last stay which had the club room access - I would have liked to be thought of for such things

Friends_and_family Family

8/10

Excellent

09 Mar 2026

Paul

Handy for Orchard Road shopping area. Plenty of buses along Orchard Road. Room was very spacious with a big safe and comfortable beds. Lots of places to eat in or nearby.

Partner

10/10

Exceptional

09 Mar 2026

Raymond

Great hotel on top of Orchard hotel. Good pool area. Highly recommend paying the extra for the Club Floor

Partner

8/10

Excellent

08 Mar 2026

David

Relativrky cheap in Orchard

8/10

Excellent

06 Mar 2026

Michelle Kit Hun

Location is very convenient.

Family

10/10

Exceptional

06 Mar 2026

Raymond

Great hotel in ideal location. Wonderful pool area. Highly recommend the Club Floor.

10/10

Exceptional

02 Mar 2026

Jeremy

Amazing stay! We had 2 beautiful rooms for our family of 5. Staff were very helpful. Beautiful hotel and the pool was awesome with comfy day beds to relax in while the kids swam. Walking distance to shopping, restaurants, transit. So convenient. Would highly recommend and would stay here again.

Leisure Family

8/10

Excellent

25 Feb 2026

Melina

We had a rough start at check in. I booked 2 rooms, 1 for me and the other room for my sister who was scheduled to arrive the day after my arrival. My check in was at midnight. Upon going up to my room, I discovered there was construction next door and the boom was literally in front of my window. The room was a forgotten remodel that was never completed. A big cut out at the wall behind the toilet and was recklessly patched. A hole on the sliding glass door where a handle was previously removed and someone could see from the outside of the bathroom to the inside. The TV was showing a welcome sign that was not my name! Talk about welcoming hospitality when they could not even get your name straight. I called the front desk immediately upon check in to request for a different room. I was told that it is not possible at the time of the night (3am) and will request for a change of room in the morning. Went down for breakfast and I realized I had booked 2 rooms and was only given 1 room during check in. I could have had the choice to use the other room had it been given to me upon check in since I have already paid for the 2 rooms. Nevertheless, the room that I was originally in was unacceptable due to the construction next door. The manager on duty was able to switch us to another room facing the pool. I believe the manager was not even aware of the condition of the room because she asked me for a photo. After that, we had a comfortable stay.

Partner

8/10

Excellent

12 Feb 2026

JACK HEE

good location, clean room & friendly staff

Friends_and_family Family

4/10

Poor

11 Feb 2026

michael

Neglected room. Tired. Certainly not superior

Leisure

10/10

Exceptional

11 Feb 2026

Brian

Initially, given a room with no windows. Very odd, a polite conversation with the check-in staff and ended with a very nice Room 😀

10/10

Exceptional

10 Feb 2026

Lai Heng

The room is clean and the staff are all friendly. Thank you

Self

10/10

Exceptional

03 Feb 2026

stephen

fantastic hotel absolutely spotless and a huge swimming pool. All the staff were exceptional especially in the club room.

Leisure Partner

10/10

Exceptional

29 Jan 2026

Elizabeth

Staff are very helpful and accommodating, the location are great it’s walking distance to bus stop, MRT stations, restaurants and high end malls.

Leisure Partner

10/10

Exceptional

24 Jan 2026

John Ashton

Great location, spotless room and excellent staff at a reasonable price

Leisure Family

8/10

Excellent

24 Jan 2026

Elaine

The room is spacious but the bathroom is outdated

Leisure Family

10/10

Exceptional

23 Jan 2026

Edna

clean room eithbgrest amenities. staff helpful and courteous

10/10

Exceptional

22 Jan 2026

evelyn

The proximity to bus stops and MRT is a big plus. With my medication condition which requires extra help, the staff are accommodating, always polite and with a smile on their face.
A minor issue is the room is always very cold even though the thermostat shows 29C.
Overall my stay is very pleasant.

Family

10/10

Exceptional

22 Jan 2026

Yolanda

Very spacious room clean and nice amenities.

Leisure

10/10

Exceptional

21 Jan 2026

KARYN

Fabulous hotel, great location on Orchard Rd, about a 7 min walk from the MRT. Lots of restaurants, coffee shops to eat at varying prices along Orchard Rd e.g. Starbucks, McDonalds, Shake Shack...and lots of different restaurants for a nice meal. Hotel was great and the staff were friendly. They kindly gave me an upgrade on arrival as we were celebrating 2 big birthday's so we had a higher room with a pool view. Pool was lovely with pool towels available......would have been great to have more sun loungers, but it wasn't overly busy so didn't impact us too much. We used the on sight laundry facility which was in expensive and convenient and meant we could pack less clothes. Would stay again and would recommend.

Leisure Family

6/10

Pleasant

17 Jan 2026

Samantha

More like 3.5 but 4 would be too high.

We spent 2 nights here - 23-25/12/2025 (over Christmas)

Positives
- It did exactly what we needed it to - a room to stay while we spent Christmas in Singapore - we were mostly out and about.
- Location is great for Orchard Road - away from the hustle but right on the doorstep
- Facilities were good - we used the gym and pool and then later found it had a Naturaland spa upstairs (didn't get to use it however)
- Good room size - we were in a family room
- Probably good value considering the location and proximity to Orchard

Negatives
- We moved rooms as our first one had hardly any light and a small window to a wall
- Service was mixed. First night we asked for an upgrade (were happy to pay) to be told there was no availability. The next day (different person) we asked to be moved as our room was so dark and they easily found us a room (implication was there were a few rooms free)
- Same guy as first night - when we enquired about breakfast he told us there were so many places just outside, no point in eating at the hotel (he mentioned McDonald's). Not sure what their breakfast was like so we did eat just around the corner at another hotel which had a great buffet breakfast

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Yen Phin

I checked in on thursday 8th Jan at about 7pm and was given a sub standard room (room 840) that looked like a forsaken room in a far away wing of the hotel. We are repeat cutomers having stayed here 3 times in the past 9 months. We were not told that the room is far away from the usual rooms and had a flight of steps. It certainly did not look like a normal hotel room we have stayed anywhere. We had 2 big bags and my husband just had a shoulder surgery. We could not lift the bags up those flight of steps. Luckily a young lady guest who was also in the same area helped get those bags up. That night we followed up with Clyde at front desk and he was excellent in customer service. He promised to get us a proper room the next day and also moved our bags across while we were out. Clyde helped make up for the poor service of the lady who checked us in. With Clyde's service standard, we will return to this hotel else, we would not return. Please thank Clyde for his superb service. Highly commendable!

Leisure Partner

8/10

Excellent

04 Jan 2026

Henson

Room was good, not perfect. But acceptable. Location is good. Room size is bigger than others

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Easther

The room is spotless and front desk is very friendly and helpful. Great location, everything within walking distance.

10/10

Exceptional

25 Dec 2025

Venkat

Good rooms. Great location. Would recommend

Leisure Family

8/10

Excellent

25 Dec 2025

Elena

The room was good and location was excellent.

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

chee keong alex

Great place , clean and sparkling room. The staff assisting us during check in was fantastic.

Leisure Family

10/10

Exceptional

20 Dec 2025

Kathryn

AC kept room cool. Didn't have breakfast

Leisure Friends

8/10

Excellent

14 Dec 2025

Reyadh

Great staff but bathrooms and furniture need upgrades

Business_and_leisure

10/10

Exceptional

13 Dec 2025

David

It is hard to find a better location in Singapore for access to shopping, dining, or public transportation.

Leisure Partner

8/10

Excellent

09 Dec 2025

Tertia

Room was clean, and Mario at the front desk was excellent and provided great service. The hotel is in a good location.

Friends_and_family Friends

10/10

Exceptional

06 Dec 2025

Magdalena

The hotel looks a bit old, but the room is large and clean

Leisure Family

4/10

Poor

25 Nov 2025

Yann

The shower was a pain to use, I got randomly put into a two single bed room, instead of a normal large bed, just meh.

10/10

Exceptional

20 Nov 2025

Suminda

Everything is good and the reception was nice and handled well

Business

6/10

Pleasant

16 Nov 2025

Nicholas

The hotel lacked any vibe. It was just an average hotel. The cokes in the bar were $9 each which was bizarre. Why not just charge $1000?

Partner

10/10

Exceptional

15 Nov 2025

Jackie

Very well maintained hotel in great location. Lovely pool. Phone wasnt answered when I called reception to book the room (tried 3 times) - but that was the only negative. For the price excellent

Business Partner

8/10

Excellent

15 Nov 2025

Ee Chieng

good location, spacious and clean room.

Business_and_leisure Self

8/10

Excellent

28 Oct 2025

Shan Yan

All good

10/10

Exceptional

28 Oct 2025

Lorelie

Nice big room, comfortable bed, clean bathroom.

Self

10/10

Exceptional

23 Oct 2025

Vintchiel

Room is big and clean. staff were very attentive and helpful.

Friends_and_family Family

8/10

Excellent

14 Oct 2025

Maxim

Everything is good. Just not very soundproof and I’ve been woken up multiple times early in the morning by other guest living or cleaners outside. A bit noisy in the corridor

Leisure Family

6/10

Pleasant

08 Oct 2025

Rob

Rated as a 4* property but personally think there are better 4* properties in Singapore.
The size of the room was good but the overall quality and furnishings were a little dated.
The Swimming Pool was large in size but had pretty limited seating for users.
Location is ok, good for those wanting the shopping experience of Orchard Road but quite far away from Marina Bay Sands locality.

Leisure Self

10/10

Exceptional

03 Oct 2025

Rhiannon

Great base for a 48 hour stopover in Singapore. Easy bus or train from the airport and hotel had everything we needed nearby. Great size room with plenty of room for luggage and a big bathroom.

Leisure Partner

8/10

Excellent

28 Sep 2025

lily

Guest Feedback
Exceptional Service by Mr. Asyraf We would like to extend our sincere thanks to Mr. Asyraf for his outstanding customer service during our check-in. He was instrumental in offering us an upgraded room deal, which turned out to be a great value. His warm welcome truly set the tone for our stay.
Improved Connectivity from Parking to Lobby We recommend enhancing the safety and convenience of the route from the parking area to the main lobby, especially for guests unloading baggage. The current path involves navigating several steps and crossing traffic from the multi-storey car park, which requires extra caution.
Toilet Hygiene Enhancements For improved hygiene and guest comfort, we suggest installing bidets in the toilets. The absence of this feature makes it inconvenient, as guests resort to using containers, which can lead to wet floors and discomfort.
Toilet Paper Quality We also recommend upgrading the quality of toilet paper provided. A softer and more durable option would greatly enhance the overall guest experience.

10/10

Exceptional

28 Sep 2025

Han Kai

Great

Self

10/10

Exceptional

21 Sep 2025

Pablo

A great choice

Choosing a hotel among the myriad on offer in Singapore can be a shot in the dark, so we had no idea before staying what it would be like. Our two short stays at the Orchard Rendezvous in the space of 3 weeks however have made sure this will be an easy choice the net time we visit the country. The staff were invariably friendly, polite and professional. On our second stay, we were given a room that, although comfortable, spacious and clean, had no daylight, so when we requested a change the front desk staff went to the length of upgrading us to a higher category room as there was no availability in the category we had booked. Details like that made our stay a real pleasure. Combined with the very convenient location for both shopping and walking around the Botanic Gardens, the close proximity of buses and MRT station AMD the excellent service, this hotel seems pretty ideal as a base to see Singapore from.

Partner

6/10

Pleasant

19 Sep 2025

Scott

will give it a miss next time

used to be decent, beginning to become run down. TV's dont work well, gym was closed during my stay, service from staff is poor...
better options out there

Business

10/10

Exceptional

09 Sep 2025

PG JAFARYDDIN

Nice place to stay with good environment

Leisure Family_with_children

6/10

Pleasant

07 Sep 2025

David

Rooms are a bit dated and we had to wait approximately 10 minutes for hot water to come through for showers. Apart from feeling like we are wasting water it was ok. All in all it is a nice place to stay and great location. We would return.

Leisure Partner

10/10

Exceptional

23 Aug 2025

kamlendu

We did advance booking and made a special request for the view and level, which made the stay very convenient. Calls to the reception often got unanswered but in person the staff were very helpful with all requests.

Leisure Family_with_children

8/10

Excellent

22 Aug 2025

Laura

Comodo

Business Family_with_children

8/10

Excellent

21 Aug 2025

Verified traveler

Room was a bit outdated or at least the room design but bed was comfortable with amenities such as mini fridge and kettle with tea and coffee. Nice swimming pool. There is currently ongoing construction nearby which can be noisy during the day. Note we got a lower price room on the lower floors which could explain the experience since an acquaintance of ours had the higher price and floor ones and have a better room experience.

Friends_and_family Family

8/10

Excellent

18 Aug 2025

Tony

We liked the restaurants at the base of the building.
Service in the hotel was average.
The breakfast buffet was also average for food choice.
Close to all shops and public transport

Leisure Partner

2/10

Poor

16 Aug 2025

Verified traveler

Tried to cancel

We didnt stay.i contacted the hotel to cancel as our flught was delayed and so far they ignored me. Hotels.com was also supposed to be contacting them

Friends_and_family Family

8/10

Excellent

15 Aug 2025

Tai

Staff was great and very patient with me, great location -- right on Orchard Road and near tons of restaurants. Nice pool also. But gym is a bit weak and hardware a bit dated. Nonetheless great value for money.

Leisure Family

10/10

Exceptional

13 Aug 2025

ALIA

Great stay. nice rooms, clean. Staff were so nice. A huge thanks to Samy in the club room, he went above and beyond! Dixon also lovely for evening service.

Leisure

10/10

Exceptional

13 Aug 2025

Dawn

Front office staff is friendly. Serivce excellent

Friends_and_family Family

8/10

Excellent

12 Aug 2025

Gerard

Quiet end of Orchard Rd. Bus stop opposite, train 400 metres so good location. Huge pool.

10/10

Exceptional

18 Jul 2025

May

The hotel smells good, easy access to everything, staff are polite

4/10

Poor

07 Jul 2025

Cheng Kai

The toilet is not ideal, slippery bathtub and fixed point showerhead. Aircon was also not cold even at the maximum setting. A bit of a musk in the room. There was no city view. Room size is pretty good and the bed was pretty good though. Pool area is nice.

Leisure Partner

10/10

Exceptional

06 Jul 2025

Masami

Great hotel at a great location for a reasonable rate!

Business_and_leisure

10/10

Exceptional

01 Jul 2025

Hazel

Reception, housekeeping, and restaurant staff were friendly and helpful.

Leisure Partner

10/10

Exceptional

30 Jun 2025

YOON

Cozy and comfortable 😌

Loved my stay in the club lounge room. The breakfast and light bar in dinner time options were spot on, and the staff were incredibly quick and kind. Made my business trip a breeze. Super happy with everything.

Business

10/10

Exceptional

30 Jun 2025

Desmond

Comfortable

Clean quiet and comfortable

Friends_and_family Family

8/10

Excellent

27 Jun 2025

David

Love it.

Leisure Family_with_children

8/10

Excellent

21 Jun 2025

Hazel

Good location, we’ve stayed here before.

Leisure Partner

10/10

Exceptional

17 Jun 2025

VAN NHEO

A group of friends for visiting in Singapore

Leisure Family

2/10

Poor

09 Jun 2025

Alex

We booked for 4 nights but left after 2.
Room was old, musty and appeared to have black mould in the ac unit. Rising damp in hall and out room. This seems to be due to the cheap bathroom renovations that hve been done.
The duty manager was incredible. She worked so hard for us, found a new room and upgraded our stay. This new room was lovely. Unfortunately the staff are incompetent at best.. bat staff talking loudly to on face time and had to be asked to turn it down or preferably take it off speaker. Following morning we waited pool side and no one was about. Went to reception for one manager to tell us we don’t service the pool whilst another said they did.
A gentleman named David then appeared yelling across the pool for us to order food on the phone (which was disconnected!)

Hotel has offered to refund us which is a nice effort and appreciated.
Given this hotels location please expect more and stay elsewhere so they do something about it.

Leisure Partner