Name: Premier Inn Glasgow City - George Square
Address: 187 George Street, Glasgow, G1 1YU, GB

4/10

Poor

31 Jul 2026

Lisa

We paid a lot of money for 3 days and 2 rooms to have no iron or fridge that hotel was just lame as hell

2/10

Poor

29 Jul 2026

Mary

When we got to the hotel there was a problem with the booking caused by Expedia. However to correct it, Expedia needed to speak with the staff, But Kristopher (yes, spelled with a K) said that they were too busy to take call. Trust, there were about three people in the whole area and no one needing help! There is no front desk. You check in by yourself. Also, there’s no ramp to bring your luggage up. We used the wheelchair lift. No amenities at all in the hotel. Shower didn’t drain. Not the best location. Would not recommend.

10/10

Exceptional

22 Jul 2026

Andrea

Family style accommodation great location and reasonably priced

Friends

6/10

Pleasant

20 Jul 2026

LORI

Staff were very friendly and the breakfast was excellent

Friends

10/10

Exceptional

18 Jul 2026

Pamela

Room was clean and comfortable. Great hot water in the bathroom. Staff were helpful and food in the restaurant was great. Would definately stay again

Partner

10/10

Exceptional

16 Jul 2026

Cleo

Clean and tidy room, quiet, very safe and secure and provided all the amenities I could need. Great location and accessible.

Self

8/10

Excellent

07 Jul 2026

Christine

The location was good.
My only recommendation is that when people book through Expedia that you tell them that they need to see staff to register, they cannot do it through the kiosks in the lobby.

Self

10/10

Exceptional

20 Jun 2026

Robert

Very comfortable conveniently located hotel with a nourishing breakfast if you choose to purchase the meal. Staff were always friendly and helpful and responded to requests promptly. I would recommend this hotel to anyone looking for place to stay in Glasgow.

10/10

Exceptional

04 Jun 2026

Bennie

Breakfast was fantastic, and our room was clean and comfortable.

6/10

Pleasant

01 Jun 2026

Addison

This hotel was not flexible with accommodating early check in. Our room was unavailable for early check in because it was a limited space. We emailed the facility before travelling to check if early check in was available to which we were told to ask on property. When on property, we were told our room was limited and we could not switch because it was fully booked. We wish this was told over email - as we were willing to pay for early check in. Other guests were given the option for early check in but they were forced to pay, even if only 1 hour early.

You have to ask for your room to be cleaned. We asked for it to be cleaned but it was only cleaned for one of our nights.

One positive thing I would like to highlight is a staff member who made our stay better. Sonia was a life saver - When I explained that room service forgot to clean our room 2 days in a row, she quickly said she would rectify the problem and made sure we had water and coffee refilled.

Partner

8/10

Excellent

26 May 2026

Blain

Clean room and mostly helpful staff. We had an issue getting a reduces rate on parking, which was not resolved.

Friends

10/10

Exceptional

26 May 2026

Barbara

What Ive come to expect from a Premier Inn: clean, comfortable rooms and a nice restaurant especially the breakfast buffet. Convenient to Queen Street Station and the Buchanan bus station.

Business Self

10/10

Exceptional

14 May 2026

Kathilee

The room was very good and centrally located. Beds were comfy and room was clean. My only problem was the restaurant could not do take away so I could bring breakfast on the train.

10/10

Exceptional

11 May 2026

steven

Good location with clean modern rooms. We had a premier room which provided good space. Staff were friendly and restaurant was good with reasonavle prices.

Partner

10/10

Exceptional

10 May 2026

Greame

Clean room. Very comfortable. Great showers and excellent staff.

Family

8/10

Excellent

03 May 2026

Barbara

The staff was friendly and helpful. The room was nice. Linens and bed very soft. The bathroom fixtures needed maintenance.

Family

8/10

Excellent

27 Apr 2026

Barbara

The room was clean, and linens soft. Excellent staff. Repairs are needed on bathroom fixtures, and walls had nicks in the paint.

Family

8/10

Excellent

13 Apr 2026

KELLY A

The dinner meal deal with breakfast was a great moneybsaver.

Partner

4/10

Poor

05 Apr 2026

James

Short version: Don't book here. It stinks, literally.
Long versions:
Rooms smelled moldy. I asked for a new room and the staff at reception told me the other rooms smell the same. There wasn't any visible mold but the smell was STRONG. Staying in the room multiple nights definitely made us feel a little under the weather. (We looked at other hotels nearby and they were all booked so we were out of options, would've left otherwise)
Food wasn't great either, definitely overpriced for what it was.
The redeeming factor is the location. Very close to Queen St. Station and to a lot of attractions.
Overall verdict. DO NOT STAY AT THIS LOCATION UNLESS YOU LIKE THE SMELL OF MOLD.

10/10

Exceptional

08 Mar 2026

Laura

The location was incredibly convenient, and the staff was out of this world. They were so incredibly welcoming, helpful, truly went above and beyond for anything that I asked or needed. The room was a little dated, but functional and comfortable.

Self

8/10

Excellent

19 Feb 2026

Stephen

Good

8/10

Excellent

28 Nov 2025

Katrina

Friendly staff very clean room quiet easy access to everything..

Leisure Self

10/10

Exceptional

10 Nov 2025

Fauzia

Very walkable area and safe and clean

Leisure Friends

8/10

Excellent

08 Oct 2025

Richard

Clean room in big hotel. In-hotel restaurant appreciated. In the UK bed cover is a synthetic doona (comforter) in a cover with no top sheet. There is no way to regulate sleeping temperature, no alternative cover such as blankets. I find the doona far too hot, I can't sleep under it. My only option is remove the doona and sleep under just the cover.
Check in terrible! The automated booths are hopeless, would not accept my details, apparently because I don't have a UK postcode, Then would not accept my booking number. Fortunately the staff were helpful.

Self

6/10

Pleasant

30 Aug 2025

Donald

Mmm

6/10

Pleasant

19 Aug 2025

Balaji

AC isn't working, bathroom exhaust fan isn't working. Even after complaining they said sorry and its what it's...

Friends_and_family Family

6/10

Pleasant

13 Aug 2025

Jennifer

Dared and worn hotel but close to local attractions and restaurants.

Leisure Family

6/10

Pleasant

04 Aug 2025

Dennis

internet was terrible i feel like its a problem for the company. i had the same horrible internet when i was at premier inn in manchester also

Leisure Self

4/10

Poor

15 Jul 2025

Verified traveler

Budget-friendly but below average experience

Beware, it may be a budget price, but don't expect cleanliness. The sink in our bathroom did not drain and there were signs of construction (fine white drywall powder) in a corner of the room where some work was being done. In addition there was a loose plastic board just sitting on a shelf that could have fallen and caused safety hazard. We requested to switch rooms but apparently no other rooms available. Otherwise, amenities like food/drinks seemed fine, but don't have high expectations here.

Partner

8/10

Excellent

20 Jul 2026

Aude

Hotel bien situé et pratique pour quelques jours à Glasgow. Personnel très sympathique. Chambre spacieuse et propre. Formule dîner + petit déjeuner très intéressant. Ce n’est pas du luxe et ce n’est pas le but ! Je recommande!

Partner

10/10

Exceptional

19 Jul 2026

Ezgi

Excellent location, very spacious and clean rooms, very kind and helpful staff.

In my opinion the only thing that was missing was a mini fridge, but the staff was so helpful that they put my stuff in the hotel fridge, which I really appreciated.

Would highly recommend!

Self

6/10

Pleasant

13 Jul 2026

Kamilla

Enkel frokost. Ønsket rengjøring da vi var i 4 døgn, men det ble glemt. Fikk nye poser til avfall og mere toalettpapir da vi påpekte det og klarte oss fint.

Friends_and_family Friends

6/10

Pleasant

12 Jul 2026

Millan

Vi fick ett till storlek bra rum för 4 personer. Läget är bra och priset är bra.
Dessvärre var rummet fullt av mögel runt alla fönster samt i badrummet. Syntes tydligt på bord och skolar att det inte var städat. Heltäckningsmattan kändes och såg smutsig ut. Sängarna var dock sköna och handdukar och lakan var rena.
Restaurangen var inget att skylta med, maten var kass och tog 35 min att få middag (en färdig fryst pizza), vi var de enda gästerna i restaurangen…
Personalen jobbade så snabbt de kunde men de behöver se över sina rutiner som tydligt kan förbättras för att minska personalens stress.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

victoria

Fik et handicap værelse, mit ophold var fra onsdag-søndag og fik ikke gjort rent eller andet i den periode. Personalet var søde, og hotellet er godt planeret

Self

8/10

Excellent

26 Jun 2026

Agneta

C

4/10

Poor

09 Jun 2026

per

Att checka in i en automat, där går gränsen för mig på ett Hotell

Friends_and_family Friends

8/10

Excellent

11 May 2026

Ulla

Vi hade ett litet familjerum och det var bra.med sköna sängar. Det finns restaurang på bottenvåningen men vi åt inte där.

8/10

Excellent

08 May 2026

Martin

Frühstück war gut aber teuer

Self

10/10

Exceptional

03 Mar 2026

LUIS ANGEL

Hotel bien ubicado, habitación amplia (con excelente iluminación) desayuno incluido en general una buena experiencia

Self

10/10

Exceptional

25 Feb 2026

Kota

6階のプレミアルームという所は広く、綺麗で、コーヒーマシンもあり快適に過ごせました

Business

10/10

Exceptional

17 Feb 2026

Lucas

Perfect structure, cleaning, breakfast, location and staff

10/10

Exceptional

08 Feb 2026

BICK SAN

Good location with decent sized room

Self

10/10

Exceptional

01 Jan 2026

Gideon

Alles prima, prima accommodatie, top stafleden

Leisure Self

8/10

Excellent

25 Oct 2025

Stefan

Central and you get what you pay

Leisure Self

10/10

Exceptional

09 Oct 2025

Benjamin

Super nuit et excellent accueil.

(+) Super acceuil (uniquement en anglais mais le personnel d'accueil faisaient vraiment un effort pour se faire comprendre.
Chambre spacieuse et literie juste excellente !
(-) Au resto de l'hôtel, hamburger cher pour ce que c'était (Trop simple).

Self

8/10

Excellent

24 Aug 2025

javier

The sink in the bathroom did not work so the water did acumulate

Leisure Family

10/10

Exceptional

13 Aug 2025

Tina Thede

Dejligt hotel med god beliggenhed, tæt på alt