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JW Marriott Grand Rapids

Grand Rapids - MI · United States

235 Louis Campau Promenade NwView location

9.0/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Location10.0/1010.0
Neighborhood9.8/109.8
Value10.0/1010.0
Amenities8.6/108.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About JW Marriott Grand Rapids

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool and a steam room. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Grand Rapids? This hotel has 1389 square feet (129 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 333 guestrooms featuring minibars and Smart televisions.

Read more about this hotelShow less

With a stay at JW Marriott Hotel Grand Rapids, you'll be centrally located in Grand Rapids, steps from DeVos Performance Hall and 6 minutes by foot from Van Andel Arena.

This spa hotel is 1.2 mi (1.9 km) from Downtown Market and 5.7 mi (9.2 km) from Frederik Meijer Gardens and Sculpture Park. Make yourself at home in one of the 333 guestrooms featuring minibars and Smart televisions. Cable television is provided for your entertainment.

Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Grand Rapids?

This hotel has 1389 square feet (129 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately USD 29 per person
    • Covered self parking fee: USD 41.00 per day (in/out privileges)
    • Covered valet parking fee: USD 45.00 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Rosa Parks Circle 0.2 km / 0.1 mi
DeVos Performance Hall 0.3 km / 0.2 mi
Public Museum of Grand Rapids 0.4 km / 0.3 mi
Broadway Grand Rapids 0.4 km / 0.3 mi
DeVos Place Convention Center 0.5 km / 0.3 mi
Van Andel Arena 0.5 km / 0.3 mi
Grand Rapids Art Museum 0.6 km / 0.4 mi
Gerald R. Ford Museum 0.6 km / 0.4 mi
Grand Rapids Civic Theatre 0.6 km / 0.4 mi
Grand Rapids Children's Museum 0.7 km / 0.4 mi
La Grande Vitesse 0.7 km / 0.5 mi
Spectrum Theatre 0.9 km / 0.6 mi
Heritage Hill Historic District 1.1 km / 0.7 mi
Fish Ladder Park 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 333
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Valet parking
  • Room service
Show 36 more facilities & services
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Fireplace
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Indoor freshwater pool
  • SaunaExtra charge
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE EXECUTIVE TWO QUEEN BEDSDOUBLE • EXECUTIVE TWO QUEEN BEDSDBL.2Q-EJ

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE EXECUTIVE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO QUEEN BEDSDOUBLE • CITY VIEW TWO QUEEN BEDSDBL.2Q-CV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE CITY VIEW TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 34 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable4 photos

    JW Marriott Grand Rapids

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRANDQUADRUPLE • GRANDQUA.GD

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    QUADRUPLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible WITH VIEWSRoom • Accessible WITH VIEWSROO.H6-WV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Room Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE QUEEN BEDQUADRUPLE • EXECUTIVE QUEEN BEDQUA.EJ-QN

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    QUADRUPLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM CITY VIEWQUADRUPLE • GUEST ROOM CITY VIEWQUA.CV-GR

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    QUADRUPLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    QUADRUPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BED • 1 Bedroom • 34 m²DBL.CV-KG
    DOUBLE CITY VIEW KING BEDPhoto unavailable17 photos

    JW Marriott Grand Rapids

    DOUBLE CITY VIEW KING BED

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Room amenities

    • Bathroom
    • Disability-friendly bathroom
    • Centrally regulated air conditioning
    • Shower

    Facilities with extra charge

    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW TWO QUEEN BEDSQUADRUPLE • CITY VIEW TWO QUEEN BEDS • 1 Bedroom • 42 m²QUA.2Q-CV
    QUADRUPLE CITY VIEW TWO QUEEN BEDSPhoto unavailable7 photos

    JW Marriott Grand Rapids

    QUADRUPLE CITY VIEW TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-CV

    Room amenities

    • Disability-friendly bathroom
    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 1 Bedroom • 84 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable9 photos

    JW Marriott Grand Rapids

    SUITE EXECUTIVE KING BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    84 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE KING BEDDouble or Twin • EXECUTIVE KING BEDDBT.EJ-KG

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Double or Twin EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RIVER VIEWRoom • RIVER VIEWROO.RV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Room RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE CITY VIEWSUITE • EXECUTIVE CITY VIEWSUI.CV-EJ

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    SUITE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-2

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB CITY VIEWDOUBLE • CLUB CITY VIEWDBL.CB-CV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GRAND WITH VIEWSDouble or Twin • GRAND WITH VIEWSDBT.GD-WV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Double or Twin GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible WITH VIEWSDouble or Twin • Accessible WITH VIEWSDBT.H6-WV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Double or Twin Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM CITY VIEWDOUBLE • GUEST ROOM CITY VIEWDBL.CV-GR

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW QUEEN BEDQUADRUPLE • CITY VIEW QUEEN BEDQUA.CV-QN

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    QUADRUPLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 37 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable8 photos

    JW Marriott Grand Rapids

    DOUBLE EXECUTIVE KING BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW KING BEDDouble or Twin • CITY VIEW KING BEDDBT.CV-KG

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    Double or Twin CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE RIVER VIEWQUADRUPLE • RIVER VIEWQUA.RV

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    QUADRUPLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 BedroomQUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable4 photos

    JW Marriott Grand Rapids

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    JW Marriott Grand Rapids

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about JW Marriott Grand Rapids

9.0
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
10.0 /10
Neighborhood
9.8 /10
Value
10.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
04 Aug 2026
Gary
Worth it!
6/10
Pleasant
03 Aug 2026
Joel
Room was not cleaned even after we asked nicely. Room we booked was not available they offed to comp the $45.00 parking.
10/10
Exceptional
02 Aug 2026
Elizabeth
Overall, our experience at the JW Marriott in Grand Rapids was excellent!
The only suggestion I would offer, is that they provide more staff at the check-in desk on a Saturday at
4 pm. This is when you can “officially check in”, so everyone plans to check in then!

Marriott is the best!
6/10
Pleasant
02 Aug 2026
Adam
Check in was delayed by an hour and a half and our shower drain was broken. Very disappointing for what should be a high end hotel.
10/10
Exceptional
01 Aug 2026
Wayne
The overall stay was great we will be back
10/10
Exceptional
30 Jul 2026
Kevin
Room was great and the staff were brilliant
10/10
Exceptional
30 Jul 2026
Richard
I lost my hat and the staff was very diligent in finding it. I also liked the VIP room that we had access to for snacks and breakfast. Nice location and close to many activities
10/10
Exceptional
26 Jul 2026
Brian
We had a great time the drinks and food were awesome
6/10
Pleasant
20 Jul 2026
George
After leaving are car with valet staff was informed at front desk that a 50$ per night charge would be billed for car in the Marriott parking garage. I said okay. Paid extra for a city view. Went to our room to find no rack to keep luggage off of floor, so put luggage on desk in front of TV. Went to put soft drinks in fridge and find fridge not working, I said okay we’ll just keep them in a cooler. Best part I opened drapes and find we are looking at a 8 story Marriott parking garage from our 8th story room. City view it was not. Went down to front desk as was told nothing they could do. Disappointing Marriott for a 430$ room.
Partner
10/10
Exceptional
19 Jul 2026
Laura
Excellent staff. The rooms are super nice, clean and neat. The restaurant is good for dinner. It has a Starbucks and is super convenient .
Thanks
Family
10/10
Exceptional
16 Jul 2026
Twisha
Great view for the fireworks and good location
Family_with_children
6/10
Pleasant
14 Jul 2026
Michael
For the price, I was not blown away. I’ve had nicer rooms for much less. Can’t beat location. Expected more from JW brand.
10/10
Exceptional
13 Jul 2026
Tawfiq
friendly staff spacious rooms updated TVs overall very good experience
Self
10/10
Exceptional
13 Jul 2026
Molly
Our new go-to special occasion “treat yourself” hotel.
Partner
10/10
Exceptional
12 Jul 2026
Diane
A very nice stay.
10/10
Exceptional
06 Jul 2026
Tina
We had a wonderful stay at the JW Marriott in downtown Grand Rapids! The hotel is absolutely beautiful, and our room was spotless, comfortable, and well-appointed.

One of the highlights of our stay was watching the fireworks from the Jdek. It was such a fun experience, and the food they served was absolutely amazing. Every staff member we encountered was friendly, welcoming, and eager to help, which made our stay even more enjoyable.

The views of the river were beautiful and added to the relaxing atmosphere. Overall, we had a fantastic experience and would definitely stay here again. Highly recommend this hotel to anyone visiting Grand Rapids!
Friends
10/10
Exceptional
29 Jun 2026
Christi
Excellent experience!!
Partner
8/10
Excellent
28 Jun 2026
Lavonne
The restaurant wasn’t a good experience at the end. Started out good but by the end it was rushed. our food came out later and the waitress of the next table thought it was her tables food!! Then my husband food didn’t have is condiments and it took another fifteen minutes or so to bring that back. It left a sore taste in our mouth for the restaurant experience itself. Hotel was great and staff!!
Family
10/10
Exceptional
22 Jun 2026
Elizabeth
The staff is lovely!
Family_with_children
10/10
Exceptional
20 Jun 2026
Jay
Great landing spot in GR. 3 blocks from Van Andel. Lots of restaurants. Clean and safe feel. Right on River with great view. Breakfast was terrific.
Partner
10/10
Exceptional
16 Jun 2026
Shana
All around perfect stay! The suite was comfortable and well appointed. The staff at the check-in counter were helpful and friendly. The valet parking staff were exceptional.
Family
10/10
Exceptional
14 Jun 2026
JoEllen
Very nice! Walkable to many restaurants and bars too
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
William
When we got back to our room after the concert we were looking forward to ordering room service for dessert! None were available 🙁
Partner
10/10
Exceptional
11 Jun 2026
Jason
A little on the upper side of the price scale for a hotel in that area, but absolutely worth it compared to other hotels
Partner
10/10
Exceptional
10 Jun 2026
Zachary
Top notch!
Family_with_children
2/10
Poor
02 Jun 2026
Gavin
I paid 600 dollars for a listed city view room. What I got was a low floor view of the parking garage in a tiny cramped room
Partner
10/10
Exceptional
30 May 2026
Jay
Lovely and great logistically. Absolute pleasure. Will stay again.
Friends_and_family Family
10/10
Exceptional
29 May 2026
Renee
Everyone was very friendly and helpful. We enjoyed our stay immensely.
Friends
10/10
Exceptional
25 May 2026
Nicole
Property as well position within the city. Very clean and friendly staff. Nice restaurant within the property. Entertainment in the lobby during the weekend evenings.
Family_with_children
10/10
Exceptional
24 May 2026
james
Would have liked a better view of the city
Sheets were a little strives. Plug in bathroom didn't work.
Friends
8/10
Excellent
17 May 2026
christina
Great hotel but, for the price, the beds weren’t very comfy, the pillows were super flat and it was pretty loud. Staff were all great, especially in the bar. Beautiful view!
Partner
8/10
Excellent
17 May 2026
Gail
It was a lovely stay. Absolutely no complaints. Staff was friendly, property was clean and well maintained. Room was comfortable. It is very conveniently located.
Partner
8/10
Excellent
10 May 2026
Michael
It was a nice quick getaway. We had a relaxing time although we accessed few amenities. A lighter blanket would be appreciated. Why must there always be a smothering duvet?! We appreciated the late check out.
Partner
10/10
Exceptional
09 May 2026
Mike
Good spot when in Grand Rapids. Close to restaurants and hot spots
Partner
8/10
Excellent
09 May 2026
Patrick
Breakfast was very good. Staff was friendly and helpful
Family
10/10
Exceptional
02 May 2026
David
Clean, comfortable and beautiful!
10/10
Exceptional
21 Apr 2026
Malachi
My stay with you guys was just amazing.
6/10
Pleasant
21 Apr 2026
Laprince
Had a horrible time with the amenities, and the front desk was not helpful whatsoever!
Partner
10/10
Exceptional
20 Apr 2026
Emma
Super clean and comfortable. Very attentive staff. We were in town for business and needed to stay an additional night. The staff went above and beyond to accommodate the request even though it was a busy week and they were at capacity for bookings. The second they had a cancellation they notified us and we were able to keep our room an additional night rather than having to move elsewhere. Will stay again.
Business
10/10
Exceptional
19 Apr 2026
Leah
Great location, service and amenities. The steam room is a must!
Family
10/10
Exceptional
12 Apr 2026
Hans
Everything was great
Partner
10/10
Exceptional
12 Apr 2026
Catherine
NA
Partner
10/10
Exceptional
11 Apr 2026
Steven
Very nice hotel and location!
Family_with_children
10/10
Exceptional
06 Apr 2026
Corey
Friendly Staff. Great room.
4/10
Poor
05 Apr 2026
John
Nice looking but needs some maintenance
Partner
10/10
Exceptional
31 Mar 2026
Rona
Yes, love the buffet! Staff wonderful.
Room very clean.
10/10
Exceptional
29 Mar 2026
Chris
First time staying at a Marriott
It was wonderful, clean and staff were so kind and helpful
Thanks
Partner
8/10
Excellent
29 Mar 2026
Cassandra
Very nice hotel and accommodating staff
10/10
Exceptional
25 Mar 2026
Jose Ernesto
Great hotel nice and clean and beautiful views
10/10
Exceptional
25 Mar 2026
Alyssa
The shower was hot and had tons of water pressure and the soaking tub was AMAZING!
Partner
10/10
Exceptional
21 Mar 2026
Nancy
Didn’t use either
10/10
Exceptional
09 Mar 2026
Amanda
This was hands-down the best experience I have had at any hotel, ever. Every single staff member was friendly without being overbearing, my room was fantastic, the club lounge was well stocked and clean, the spa was INCREDIBLE and it truly was the perfect getaway.

I want to mention Molly at the front desk. She was FANTASTIC. I don't know what kind of training JW puts their people through, but it was worth every penny. I walked away feeling like I had made a new friend. There was a line of people behind me, but she took her time explaining all amenities and made sure I was 100% happy before she moved on to the next guest. She deserves MASSIVE accolades as I'm sure her job is very difficult.

I also had a 60 minute massage at Seraphina and it was FABULOUS. Dionte was my massage therapist and made sure I was completely comfortable throughout. We had a great chat while he worked and instinctively knew when I was getting sleepy. He worked out knots I have had for YEARS. I'm so grateful for his time and expertise.

There's no question on if I'll be booking again. It was the perfect place to rest and relax, and I can't wait until I can return!
Self
10/10
Exceptional
08 Mar 2026
Michelle
We stayed because we went to a concert. Specifically liked this choice so we could walk the skywalk to the venue.
Partner
8/10
Excellent
01 Mar 2026
Jeron
A little pricey but beautiful hotel worth the penny for a comfort..
Partner
4/10
Poor
01 Mar 2026
Bradford
The hotel had a very unpleasant smell, the lounge didnt serve any desserts after 10pm. Service was difficult to come by. We did have a good room however.
Family
6/10
Pleasant
08 Feb 2026
Garrett
Beautiful hotel, we did have issues with the comfort of the room. The bed just simply wasn’t comfortable, would expect more from this quality oh hotel. Also the thermostat would not go below 65 degrees which in our opinion is too warm for sleep.
10/10
Exceptional
01 Feb 2026
Bree
Fantastic staff
Partner
8/10
Excellent
24 Jan 2026
Stephane
The room needed some more attention to detail cleaning but overall it was clean. Hotel smelled really nice. The Margaux was delicious, drinks too! Overall will definitely be back here
Leisure Family
10/10
Exceptional
21 Jan 2026
Brian
Everything was great!
Business_and_leisure Self
6/10
Pleasant
18 Jan 2026
Frank
Dude gave us no info and just barely said anything. We kind of had to figure things out ourselves.
10/10
Exceptional
18 Jan 2026
Amy
Wonderful, relaxing stay!
Leisure
10/10
Exceptional
03 Jan 2026
John
Facility was very nice, 10/10 will stay again.
Leisure Partner
8/10
Excellent
24 Dec 2025
JON
They were ok, but welcoming.
Partner
10/10
Exceptional
15 Dec 2025
Sharon
Accommodations were very lovely! A+ on cleanliness,staff and bathroom amenities!
Leisure Partner
6/10
Pleasant
15 Dec 2025
Joshua
The walls are extremely thin, I could hear the rooms and hallway at normal speaking level.

House keeping just walked in my room without knocking. Said they thought I was arriving that day when I was already there for 2 days.
Business Self
10/10
Exceptional
10 Dec 2025
Christopher
Good
10/10
Exceptional
05 Dec 2025
Meg
ALL GOOD
Leisure Family
10/10
Exceptional
23 Nov 2025
Sunshine
It was a great experience.
Leisure Partner
10/10
Exceptional
15 Nov 2025
Kiela
The whole experience was absolutely wonderful. Thank you for the professionalism with staff as well.
10/10
Exceptional
09 Nov 2025
BREANNE
Friendly staff and clean room.
10/10
Exceptional
09 Nov 2025
celeste
Yes
Leisure Family
10/10
Exceptional
07 Nov 2025
Larry
Great hotel
Partner
8/10
Excellent
03 Nov 2025
Alan
The room was renovated, i did request a high room and got 7th floor, the only issue would be the room is not well insulated or soundproof as i kept getting woken up by the drunk people coming in at 1-2am
10/10
Exceptional
27 Oct 2025
Morgan
Great location. Beautiful room. Would stay here again.
Leisure Family
10/10
Exceptional
25 Oct 2025
Dakota
Nice cozy rooms! Beautiful hotel!
Leisure Partner
10/10
Exceptional
17 Oct 2025
Craig
Clean rooms. Nice pool and steamer and sauna. Quiet.
10/10
Exceptional
05 Oct 2025
marie
The staff was friendly. Everyone from the desk to services room service and valet parking. Everyone was very friendly and helpful
Leisure Friends
10/10
Exceptional
29 Sep 2025
Leatha
The hotel staff was very professional. The valets were extremely helpful and did such a great job of taking care of our luggage and getting us up to our room. Overall, a wonderful experience.
Leisure Friends
6/10
Pleasant
20 Sep 2025
Kenneth
Mattresses were like sleeping on floor. Pillows terrible. Will take days for my body to recover
Leisure Partner
10/10
Exceptional
20 Sep 2025
DAVID
We enjoyed our stay
10/10
Exceptional
15 Sep 2025
Cameron
Clean and spotless
10/10
Exceptional
13 Sep 2025
Leslie
Beautiful newly renovated rooms!
10/10
Exceptional
11 Sep 2025
Jorell
Very nice place all around great stay
Leisure Family
2/10
Poor
21 Aug 2025
Lu
Staff
10/10
Exceptional
12 Aug 2025
Nicholas
Great place to stay, good food. Clean comfortable room.
2/10
Poor
11 Aug 2025
Verified traveler
Shower wouldn't shut off, a spider the size of a silver dollar was in my room, and there was a 2 inch open gap umder my door. I could take a picture of the room with my camera. This place has really gone downhill.
Business
10/10
Exceptional
29 Jul 2025
Luis
My wife & i had a great time with our stay. The food and drinks we had was really good.
8/10
Excellent
27 Jul 2025
Raquel
It’s been a while, but had a wonderful time in GR. Nice location for sure. Fabulous weekend brunch; the sorbet mimosa was so yummy! Would def come back.
Friends_and_family Family
8/10
Excellent
20 Jul 2025
Nathaniel
Our parking wasn’t the best experience. I wish we were told to keep our room key so that we could get out of the parking garage. We had to pay through the hotel for overnight parking, and pay again leaving the parking garage. We’re trying to get that settled.
Leisure Partner
10/10
Exceptional
18 Jul 2025
Chris
First time staying here and we were impressed. The room was clean and recently updated. All staff were very friendly and helpful. We are definitely going to stay here again next Tim we are in GR.
10/10
Exceptional
02 Jul 2025
Amir
Wonderful 10/10.
Business_and_leisure Self
10/10
Exceptional
23 Jun 2025
Margaretta
It was great but over priced.
Friends_and_family Family
6/10
Pleasant
14 Jun 2025
Carla
Structure and amenities are good. We have had our reservations for months ~ staff from check in to housekeeping and its inspection process was failing on the day of our arrival ~ which by the way was 4:00!
We checked in ~ they checked us in under the wrong reservation ~ after taking our payment the error was uncovered ~ so two check ins to start ~ were told if there were billing errors we would need to work that out with Expedia ~ who had nothing to do with the check in error. We were left to occupy ourselves in the bar until the staff could inspect our upgraded room.
Over an hour later notice of the prepared room comes and we need to claim our keys in another long que.
we appreciate the upgrade yet the disappointment at the value and service for the price are totally underwhelming.
Having had 2 great recent experiences at Gaylord properties we are contemplating returning to Hyatt!
Leisure Partner
10/10
Exceptional
31 May 2025
Rick
The room seemed sound proof. Furniture was very nice and artfully decorated.
Self
10/10
Exceptional
23 May 2025
Charise
Nice facility and room, staff is very friendly
Leisure Family
10/10
Exceptional
17 May 2025
Amber
Close to concert venue.
Leisure Partner
10/10
Exceptional
15 May 2025
Stephan
Easy
Business Self
8/10
Excellent
10 May 2025
Shannon
This is a very high end hotel, I splurged on the stay. I did not realize you could not unload your vehicle until in the front of the hotel yourself. The
Friends_and_family Family
10/10
Exceptional
10 May 2025
kim
Great location. Close to many restaurants. Beautiful view. Staff were absolutely amazing and helpful. Very much impressed by all the valet workers. All of them went above and beyond and were as pleasant as could be. Thank you for a nice stay.
Business Partner
10/10
Exceptional
24 Apr 2025
Paula
Very convenient. Enjoyed our time there. Very clean
Leisure Family

Location & surroundings

JW Marriott Grand Rapids
235 Louis Campau Promenade Nw, Grand Rapids, United States

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JW Marriott Grand Rapids

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