Woodspring Suites Grand Rapids Kentwood

6/10

Pleasant

04 Aug 2026

Anjalon

For this to be a newer hotel in that area, it was mediocre. But served its purpose

6/10

Pleasant

03 Aug 2026

Elyce

The room itself was really nice. The check-in process was weird though... I had to use a phone that barely worked to let them know I was there to check-in because it was after hours. There was no explanation about check-out time or steps I needed to ensure that I was following policy. The person helping me seemed pissed that I was there \"late\" (it was probably 9pm) And honestly? the entire property reeked of weed. From the moment I stepped into the building, to the moment I stepped out of the building, it smelled like someone was lighting up right next to me. Since it is a long term stay, there were some questionable things happening in the parking lot as well.

8/10

Excellent

28 Jul 2026

Anita

We had problems with the television, and the water ran down the drain slow after showing, but everything else was good

10/10

Exceptional

22 Jul 2026

Senad

Very clean

8/10

Excellent

19 Jul 2026

Sabrina

It was perfect for one night we didn’t need amenities just somewhere that is clean and safe to sleep and that was this hotel.

Partner

10/10

Exceptional

19 Jul 2026

nathan

Service was great, friendly, helpful staff
Only thing is you have to pay for extra towels or linens, other wise a great spot!

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Christian

Excellent service and very friendly staff. The only thing was the smell of cigarettes when entering and leaving the hotel, but otherwise, everything was great.

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

MICHELE

This was a working trip. Overall, the facility provided value for money. Clean room for our 7 night stay…nice tile floor had been vacuumed/swept, but not mopped. Hence, our socks got very dirty beginning on the first day of our stay. Cooked our own food in the kitchenette every day. Loved the full size refrigerator. Would have preferred a proper desk chair at the desk and not the straight back chair - it was not comfortable. Did not have time to use the laundry facility or the gym, so cannot comment. Had a disabled person, so was able to utilize handicap parking most days. Recommend a few more handicap parking spots be added, as there was high demand. Also, recommend one or two more luggage carts in the entrance - carts often disappeared for long periods/days. Most staff members were kind and accommodating. Especially thankful for the staff member who stayed past her shift to ensure we were checked in…late arrivers have to use alternative methods to check in. We were informed that we take out our own garbage at check-in. Clean towel exchange procedures were not clearly explained, and had a staff member melt down over a misunderstanding of that process, but that appeared to be a one-off. Air conditioning definitely definitely kept us “cool”, but was challenging to adjust to our comfort level.

Family

8/10

Excellent

17 Jul 2026

Nancy

Clean rooms, friendly staff.

Self

6/10

Pleasant

16 Jul 2026

Denise

This is an extended stay hotel. No breakfast, no coffee (unless you wanna purchase a coffee maker), no ice machine, and no pool. It is \"pet friendly\" with only a $10 per night fee. But you can only take them out the back into the smoking area.

Partner

10/10

Exceptional

13 Jul 2026

YUN HO JOSEPH

This was a great place to stay for me. When I travel for work, I certainly do not need any of the bells and whistles. The hotel doesn't have much amenities (just a small fitness room and a couple of vending machines) but the room was well modernized and very clean. I got the impression they spent the money on what matters and that's the way I like it. I interacted with two different staff members throughout my stay and both were absolute pleasure to deal with.
The location was great too. Close to major highways, shopping plazas, restaurants, gas stations etc.
Now, there is a train track in distance so you will hear the trains every once a while. I heard it while I was doing some work at night but it wasn't loud enough that I was able to get a good sleep in silence with my ear plugs on.

Self

8/10

Excellent

10 Jul 2026

Sharon

We're told no coffee makers in rooms. Not much staff around if questions

Self

10/10

Exceptional

10 Jul 2026

Lynn

Exceptionally clean. basic but great rooms. A well run, long stay, hotel.

Partner

8/10

Excellent

09 Jul 2026

David

Hotel is a great value. Rooms are nice. Just don’t expect many amenities. In was fine for an overnight stay. I would stay here again.

Friends_and_family Friends

8/10

Excellent

06 Jul 2026

Linda

Didn't order the kitchen up. So there wasn't even an ice bucket
Small c I mplInt I know

Bed was comfortable

Partner

10/10

Exceptional

01 Jul 2026

Monica

Friendly staff, clean rooms, nice area

Friends_and_family Friends

10/10

Exceptional

30 Jun 2026

Alan

Clean and attractive room, very helpful staff, easy access to highway, several restaurants nearby

Family

8/10

Excellent

29 Jun 2026

Barry

it was as expected nothing fancy just a clean room to sleep in

10/10

Exceptional

26 Jun 2026

Michelle

I like the convenience to restaurants and work.

6/10

Pleasant

25 Jun 2026

Lori

The room itself was very clean. The hallways especially 1St smelled old and musty. Carpet was dirty in the hallways.

Self

8/10

Excellent

23 Jun 2026

Nancy

Clean, convenient, and very close to shopping and dining.

Self

8/10

Excellent

23 Jun 2026

Nancy

Located close to shopping and food sources. Staff friendly and helpful.

Self

8/10

Excellent

21 Jun 2026

Michael

Good value for the price. 1st night mattress was completely shot in one of our rooms.
My roommate couldn't get any sleep on it. However manager replaced it with a new one very quickly next morning and compensated for the cost of that night so that was good.
Rooms were clean and comfortable. Be aware that this is a no frills extended stay
so it felt like we were on our own with housekeeping and linen service. I didn't quite
understand their policy on that. No breakfast and no coffee in the morning also. Would stay here again but would bring some of my own stuff like coffee maker, toaster, Laundry detergent, etc.

Friends_and_family Friends

2/10

Poor

21 Jun 2026

Tara

Staff was very rude when checking out. Also we asked for clean sheets and towels. We could barely get a face towel to wash our face. I would never recommend this hotel or stay.

10/10

Exceptional

21 Jun 2026

Diana

The hotel appears to be fairly new and was very clean. The beds were comfortable, and we had a pleasant stay overall. The hotel does not offer breakfast, which we didn’t miss. However, I wish there had been a hairdryer in the room.

Pet

10/10

Exceptional

20 Jun 2026

Taylor

It was amazing

Partner

10/10

Exceptional

20 Jun 2026

Kimberly

My pups and I have stayed at this location before and have enjoyed our stay each time! The rooms are clean and the area is nice area! I appreciate the staff for the accommodations that they provided for me and my pups! My shorkies and myself will be back!

Self

8/10

Excellent

19 Jun 2026

Jocelyn

Rooms were clean. The full size fridge was a nice touch. Staff was nice. The area was safe.

Friends

8/10

Excellent

19 Jun 2026

Theresa

It was an easy check in - the staff was amazing. It was during a tornado, however, and the power went out for the entire area. We were unable to access our room and had to find alternate accommodations, but this is nothing against the hotel or the staff. Everyone there was wonderful and when we go back to the area, we will definitely try again!

Friends

6/10

Pleasant

18 Jun 2026

Jessica

Front desk agent was not very pleasant or personable during check-in.

Pet

2/10

Poor

18 Jun 2026

Kenneth

Extremely noisy . Banging on walls and loud guests . Extremely disruptive

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Michelle

The room was nice but the kitchen needs a coffee maker and conditioner plus lotion for bathroom would be nice. No coffee on premises. Had to do instant coffee in microwave. Great place for work purposes.

Self

8/10

Excellent

16 Jun 2026

Mohammad Ashkan

Clean room

Self

10/10

Exceptional

14 Jun 2026

Alicia

We were only in town one night for a concert, so I hooked th3 cheapest I could find that looked clean and decent. Didnt know it was an extended stay but honestly I loved the security measures and felt quite safe. Clean room and hotel. W

Partner

2/10

Poor

10 Jun 2026

Steven

Staff were rude and not accommodating at all. Could not get extra pillows. Room was dirty, no ice machines, no hand towels, had to pay for extra towels if you needed them. It was an extended stay hotel so it was more like renting a room in an apartment building. A lot of people milling around outside smoking things if you know what I mean. They were out there well into the night. Didn't feel safe there at all. Would sleep in my car before staying there again....

Partner

6/10

Pleasant

08 Jun 2026

Libda

First time staying there , very basic but ok. Appeared clean but did need a deep clean with maybe a black light ? Heavy feet above.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Victoria

It was a nice place but I wish I knew there would be no hair dryer. When I travel I do not travel with one as hotels usually do provide them.

When reservations were made I did not know that it was a short stay hotel.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Nancy

Clean room, great staff, good location.

Self

2/10

Poor

31 May 2026

Joshua

No where on the property page did it mention that you would not receive towels or pillows for your stay. If they are allowing people to book rooms as a hotel the basic amenities should be provided or the guests should be informed they will not be getting towels to use the shower or pillows to sleep at night. The walls are paper thin and everything nearby can be heard perfectly clear at all times of day and night. Do not list this property as a hotel stay because it is not and should not be under the same category of even the worst hotels that at least provide a pillow and towels. Do not recommend for anyone coming from out of town for a hotel stay unless you plan to bring your own amenities and even then it is a very uncomfortable stay. The staff is not even around only during very limited hours and is not available to help with any issues. Do not recommend and will never stay at another WoodSprings Suite again.

Partner

2/10

Poor

28 May 2026

Holly

Never again. The building has no insulation and sound permeates the walls and floors. It’s cheap for a reason. Spend the extra money nd go somewhere else.

8/10

Excellent

27 May 2026

Kristin

The room and building were clean. The fridge and stovetop worked well. The room was quiet. The parking was free. They make you pay if you want additional towels. There’s an option to watch YouTube on the TV but it didn’t work.

10/10

Exceptional

27 May 2026

andrew

Extremely well maintained and clean. All the standard amenities one would expect. Staff was very polite and professional.

Self

10/10

Exceptional

25 May 2026

Steven

We enjoyed our stay. The service was excellent.

10/10

Exceptional

25 May 2026

Katherine

This is my favorite place to stay when I come to Grand Rapids!!

Self

10/10

Exceptional

18 May 2026

susan

The room and property was clean. Helpful check in and staff was sorry kind and great.

Friends_and_family Family

6/10

Pleasant

18 May 2026

Machelle

The lady that checked me in was very friendly. The rooms were nice and clean thankfully smelled good & clean too. Beds were very comfortable, pillows were not. You get a full size refrigerator, sink and 2 burner cook top.
However the hallway reaked of a nasty nauseating food odor mixed with a nasty Marijuana smell which is becoming tiring honestly! I feel like you can't go anywhere anymore you just can't get away from the Marijuana smell. It did bother us that there is only someone at the desk during certain business hours. So nobody is there at night, nobody was there when we checked out, so you put your key on the counter and hope nobody takes it? Although I learned that the day of your checkout once you leave your room your room key doesn't work. Thank God I had all my stuff with me when I exited my room. I had a room key to the other room I reserved that another family member was in and that's how I learned they don't work the day of your check out. Nobody tells you this verbally. Apparently it's in the brochure they give you when you check in, which honestly who really reads through that. Overall it got the job done for what we needed, at least it was a clean comfortable bed/room to lay your head for just a one nighter.

Friends_and_family Family

8/10

Excellent

17 May 2026

Martin

No coffee available at hotel

6/10

Pleasant

14 May 2026

David

The hotel is for people that have long term plans the towels are enters if you need more then the 2 towels and 2 wash clothes they don’t clean the room daily but the price was ok but I prefer a breakfast and more amenities

Partner

6/10

Pleasant

10 May 2026

Joan

This was a suite hotel. It is a very bare bones hotel with no amenities. The room was clean. However, it would have been nice to have instructions on how to see thermostat and the TV. If you wanted anything itcost extra. There were also some people sleeping in there cars over night.

Partner

8/10

Excellent

10 May 2026

Eve

Great location, plenty of parking. Room was clean, hallways and elevator lobbies needed a good vacuuming. Nice to have a full size fridge in the room along with a microwave and two burner electric cooktop. Weird self checkout setup at 8 am, no safe drop box for keys.

Self

10/10

Exceptional

09 May 2026

Kristiina

Extremely clean room and bathroom. Spacious room, nice kitchenette with large fridge and stove. Within walking distance of stores and restaurants. Checked in very late, used phone in lobby as instructed, staff came over before I had time to hang up the phone. Very happy with our stay.

Friends_and_family Family

4/10

Poor

06 May 2026

Kendall

Know that you have to pay for linens exchange. All cookware has to be paid for as well. Slightly sketchy but good if you need somewhere to sleep while on the road. The staff is not available after a certain time and aren’t available until late morning. Rooms are mostly clean, but bed and bedsheets/comforters are very thin. Almost emergency blanket quality. Ok for the price, but definitely not a frequent stay.

Partner

6/10

Pleasant

04 May 2026

AMY

This hotel is utilized by folks as extended stay so some of the folks staying there are living there full time. The rooms are suites with full size refrigerators and kitchens. The bed was only a full - thought we'd be getting a king. The pillows provided were lumpy messes. The towels were thin and rough. The place charges extra for housekeeping or for additional towels. No complimentary breakfast or coffee. No Ice machines.

However, the staff who was working the night we were there was very nice and helpful. My partner had sprained his ankle, and she provided us with extra towels without charging and another pillow so he could prop it up. She offered her own ice pack when I mentioned going out to get ice (as there are no ice machines in the hotel). I did not take her up on it, but it was very kind of her to offer. Overall the hotel left much to be desired, but the staff was good. Hotels are expensive in Grand Rapids, so for one night it was fine, but I probably wouldn't stay here again.

Partner

10/10

Exceptional

29 Apr 2026

Sean

Clean room, refridgerator was nice

Self

10/10

Exceptional

28 Apr 2026

MK

Quiet, clean rooms with very helpful staff. I would recommend your property to friends.

Self

8/10

Excellent

27 Apr 2026

Kristina

All n all a goood stay!! Thanks again for the comfort n coziness!!

Partner

8/10

Excellent

27 Apr 2026

Harmony

Hotel was great. Clean, well maintained and a good stay. The amenities were very bare minimum. No iron, no blow dryer, no conditioner. There were no ice dispensers, and I was told there were ice trays in the freezer but that wasn't helpful because we needed ice at that very moment. Overall, it was a good stay but make sure you don't forget a thing.

Friends_and_family Family

4/10

Poor

26 Apr 2026

Robert

Not the greatest. I checked in late and u needed to call someone to come to front desk. When I got to my room the TV from the next room was blaring loudly, so I called the front desk to get a whiter room. I was told “Sorry honey we’re all filled up there’s going to be some noise. There are no room amenities not even a coffee maker. No breakfast, no housekeeping. Only two small pillows on bed. The next night was better, but “you get what you pay for”

Self

2/10

Poor

26 Apr 2026

Bernard

If you ever wondered what the worst hotel experience was like, let me introduce you to this woodspring suites. The entire weekend we were there, the hotel smelled like a mix between a hotboxed car and serious body odor. As you enter the locked double doors after the “lobby area” you immediately feel as if you’re stepping into a minimum security prison. The vinyl floors are coated some kind of weird sweaty grease. Pillows for sleeping? You get a small throw pillow basically. Towels for drying off in the unclean showers? The size of a small golf towel. Breakfast? Coffee? Nah. The front desk staff is rude and unresponsive / non-existent. Every night behind the hotel starting around 11 pm there will be a rave out of the backseat of some car. Pretty sure the front desk staff are out there most nights running the party since they laughed off any requests to deal with the noise.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Salas

Everything was fine except ac in room did not work properly. Room was too hot. Otherwise was good value for the price.

Family_with_children

4/10

Poor

26 Apr 2026

Gloria

There is no one at the front desk after 6 pm Sunday or 8 pm weekdays and the desk is shuttered. The hotel is poorly designed, no carpet it rooms so noisy. Hidden fees and inconvenience everywhere for an expensive hotel. It is clean.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Stephanie

Chromecast didn't work..no coffee or breakfast. Other than that, it was an okay hotel

Friends_and_family Family

8/10

Excellent

18 Apr 2026

Kimberly

Very clean rooms and property. I love that there is no carpet!
The only bad thing was the pillows.
They need to be replaced! Very lumpy Anna the filler was rolled up.

Self

2/10

Poor

18 Apr 2026

thomas

The first thing was, they didn’t ask for my license plate or vehicle description which I thought was odd, then it seemed like there was a bunch of strange people hanging around in the parking lot. I don’t know if they were guest or homeless people. But some I didn’t see into the property at all, just hung out in their cars. Then about 9:30 in the evening and I was attacked by a dog that was off a leash. I was scratched on my stomach and my shirt was ripped. I reported it to the front desk. They did seem concerned and apologized and moved me to a second room. The next morning, I went to talk to the manager that was supposed to be there at 9 AM but at 9:20 they still weren’t there so I had to leave. I was told by the person that was at the desk that they would likely refund my charge because of my terrible experience. But at this time it’s still on my credit card so I guess I have to fight that if I want it back. I will never ever stay at this hotel again ever and I don’t recommend you do either.

Self

6/10

Pleasant

15 Apr 2026

Heather

Rooms were nice but you had to pay extra for everything including blow dyers and having your sheets changed. Laundry was on site but it was hard to do. Seemed every time I went to do laundry, one person had all the washers full. The coffeemaker was broken the whole time so we never got free coffee. The internet was the worst. We paid for one day of fast internet and it was worse than the free internet that didn’t work, if that makes sense. The staff was nice though and the building was secure even though it was not staffed 24/7.

6/10

Pleasant

14 Apr 2026

Andrew

Yall need better sheets

Partner

8/10

Excellent

13 Apr 2026

Rya

The room was very clean and had plenty of amenities. Really enjoyed having a fridge and microwave! The walls were maybe a little thin, but I didn't find it to be problematic at all. My only gripe was that the woman at the front desk the first two days we stayed there was very rude. I had a couple of questions about the room and both were met with me being cut off mid sentence and treated like I was dumb for not knowing the answer. The staff during the rest of our stay was very pleasant and welcoming however, and I would still highly recommend staying here for a nice room at a really good value!

Partner

10/10

Exceptional

13 Apr 2026

Angel

Great location, clean, and dog friendly - checked all the boxes

Partner

10/10

Exceptional

06 Apr 2026

Sara

Nice facilities.

Partner

4/10

Poor

04 Apr 2026

Brenda

Not even soap in the bathroom (or kitchen area) for your hands...like everyone brings that along...no hand towels either, only bath towels and wash rags.

Partner

10/10

Exceptional

01 Apr 2026

Victoria

Property has laundry & coffee from 8a -12p
You bring your pots-pans utensils
Property is clean and most of the staff is very nice. Will stay here again

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Karen

The people above me had children who were up almost all night stomping around their room. Then this morning they started up again at about 8:30 am. I was there 3 nights and they did it every night for a couple of hours. Today was the first morning they did it.

Pet

10/10

Exceptional

31 Mar 2026

Jordan

Clean and well kept

Partner

8/10

Excellent

29 Mar 2026

Karen

The place is fine for the weekend. I didn’t know what to expect. I only wish the floors were carpeted as the upstairs neighbors are very heavy footed.

Pet

10/10

Exceptional

25 Mar 2026

Tara

Yes the room was clean parking was easy room had air

Self

10/10

Exceptional

24 Mar 2026

Bruce

Room was well maintained and clean. Staff was friendly and very helpful.

Partner

6/10

Pleasant

22 Mar 2026

James

The room was clean, everything leading up to the room could have been cleaner and better-kept. Dog run was sketchy (weeds, garbage, etc.). Price was nice.

Partner

10/10

Exceptional

21 Mar 2026

Wilheminia

I like the location everything was close by, clean room ... Great parking.... Updated

Self

8/10

Excellent

21 Mar 2026

Justiina

We will definitely be back. Great place to stay with our dog.

Pet

10/10

Exceptional

19 Mar 2026

Jose

We loved the amenities of this hotel. it was clean.

Friends

10/10

Exceptional

18 Mar 2026

Laneequa

Clean great customer service quiet thank you so much

Partner

8/10

Excellent

18 Mar 2026

Jessica

Large kitchen in the room. Not real economical for someone staying 1 night. More needed for an extended stay. No continental breakfast.

Family_with_children

10/10

Exceptional

16 Mar 2026

Tim

Good free parking, clean rooms and friendly staff.

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Jody

Very easy check-in, quiet and clean. The only thing that bothered me was when I opened the door to my hallway it smelled like old bacon grease. Otherwise it was great! Bonus: My dog is Service/ESA companion and I had my letter to show her and I asked how much extra for her to stay with me and she told me there is no charge for them. I was floored!

10/10

Exceptional

16 Mar 2026

Jerry

I am on the road to 26 weeks a year and stay in hotels one to two nights each of those weeks. I only reviewed the really good or the really bad hotels. This is a really good one. Clean spacious rooms and extremely friendly and helpful staff. Comfortable modern bed and bathroom. A great stay for the price! Highly recommended.

Self

6/10

Pleasant

16 Mar 2026

Wonda

Pet friendly is the most important however nothing else, no ice machine, u have to get and pay for linen exchange. No breakfast and coffee hands down. However i would recommend, bring your own everything towels, coffee and anything else you need to be comfortable. Far prices and close to everything is another perk. Just pack heavy..

Partner

4/10

Poor

15 Mar 2026

Lori

This was a very bare bones location. No iron or blow dryer, I had to go buy one. Heat was not great. The room was cold. I never saw the employees once I checked in.

Self

10/10

Exceptional

15 Mar 2026

Tim

Everything was great!

Friends_and_family Family

6/10

Pleasant

14 Mar 2026

Alejandro

Aceptable

10/10

Exceptional

13 Mar 2026

Baily

It was good

10/10

Exceptional

12 Mar 2026

Dalila

Ac

8/10

Excellent

07 Mar 2026

Hermilio

A/C perfect, clean room

10/10

Exceptional

06 Mar 2026

ShaQuanda

Stores and restaurants were nearby. Room was clean. Staff upgraded my room to 2 beds, instead of 1 king size bed for no extra charge. Staff was friendly and helpful. Keep up the great work. Thank you.

Family_with_children

2/10

Poor

05 Mar 2026

Cheryl

My stay at Woodspring was terrible. Loud music was playing a few doors down. It finally ended around 11:30 p.m. but started back up at 6:30 a.m. I knocked on the door of room 409 which only made it worse. The sad thing is that no associate was anywhere to be found. I called the phone number for after hours repeatedly but no answer. I think the property is ran more like an apartment complex than hotel. I would not recommend Woodspring to a friend.

Self

10/10

Exceptional

05 Mar 2026

wilheminia

Clean, quiet and close to everything

Self

2/10

Poor

05 Mar 2026

Anthony

They clean the room every two weeks and don't change the bed sheets. The reception staff are rude and don't treat you with respect! The service and attention are terrible! Nothing good about it.

Partner

10/10

Exceptional

26 Feb 2026

Kimberly

Staff was good room was very clean! Very safe surroundings!

Self

2/10

Poor

22 Feb 2026

Johnny

The people upstairs were loud-playing music and talking loud, etc. WoodSpring Suites has a noise ordinance that starts at 11 pm, which in my opinion seems very late (most residential neighborhoods seem to have the same laws that start at 9 pm or 10 pm). I could only get a refund if we had booked through the hotel directly, which is what we will do from now on rather than use any Expedia group website (we travel frequently and in fact we already booked outside Expedia for next weekend’s trip!).

Friends_and_family Family

6/10

Pleasant

18 Feb 2026

Kathleen

Rooms were clean, staff friendly.
I will not return because the halls and other guests were too noisy. Woke my up several times

10/10

Exceptional

16 Feb 2026

Priscilla

Customer service and staff professionals are highly attentive, the rooms are impeccably clean, and the kitchen is equipped with a comprehensive range of utilities and appliances.

Business Family