Name: Americinn By Wyndham Grand Rapids Airport North
Address: 5500 28Th St Se, Grand Rapids, 49512, US

6/10

Pleasant

05 Aug 2026

David

The

4/10

Poor

03 Aug 2026

Janie

Room was not very clean and smelled really bad.

4/10

Poor

03 Aug 2026

Kristy

Na

8/10

Excellent

03 Aug 2026

Leon

👍

6/10

Pleasant

03 Aug 2026

Susan

The bathtub was not cleaned properly and the plug and knob were broke. Did notify staff in morning and she put in a request to get fixed.

10/10

Exceptional

02 Aug 2026

Stephanie

Clean room, nice breakfast, pool was also nice, really accessible location close to airport

8/10

Excellent

30 Jul 2026

Guillermo

Breakfast could've been better. They really only had carbs and sugars. Barely any protein. Room was good and large. AC system worked great.

6/10

Pleasant

29 Jul 2026

Cliff

So I want to start off saying the staff was amazing from beginning to end the pool was great my daughter and I had a blast now the down side people hanging out in the parking lot in the cars for hours the police was walking the hall way looking for someone when we first drive around to park and got out to go in someone put a brick in the door to leave it open super crazy unsafe the tub would not drain the heat smelled like slow death and the breakfast was not the best so over all I have to say 5/10 for us

10/10

Exceptional

28 Jul 2026

Kimberly

Don’t let exterior fool you! Spotless. Updated inside. Amazing beds and pillows. Quiet. Will stay again.

10/10

Exceptional

27 Jul 2026

William

Very kind and helpful staff

8/10

Excellent

27 Jul 2026

colleen

It was ok, no bed bugs so that’s a bonus. Staff was helpful. Room had an odor at first. It was clean though. For the price it was good.

4/10

Poor

26 Jul 2026

Edward Scott

This hotel is no better than a 2 Star.

10/10

Exceptional

26 Jul 2026

Dale

The room was good. Breakfast was adequate, the pool was freezing, but I still went in. Overall a 5-star for the price.

8/10

Excellent

26 Jul 2026

Kiana

Nothing fancy! Great for a short stay!

8/10

Excellent

25 Jul 2026

Cheryl

Room smelled like smoke but was clean. Breakfast eggs were a bit cold.

8/10

Excellent

25 Jul 2026

Brian

The hotel was very clean. The staff was very nice and helpful. A lot of options for breakfast. The pool was clean. My only issue is we could hear traffic from the expressway even later at night.

6/10

Pleasant

24 Jul 2026

Jacob

I asked for a turndown service and did not receive. I paid for extended checkout and got back to my room and the door was locked and key did not work. If the woman at the front desk wasn't so competent compared to the other staff, I wouldve left a 1 star review.

4/10

Poor

22 Jul 2026

Saryane

You can tell what corners are being cut.

6/10

Pleasant

22 Jul 2026

Martin

The continental breakfast ended at nine. The state we are from is an hour behind so it was only 8 o’clock our time so we didn’t get to take advantage of that. Secondly and more important have hotel chains forgotten about first impressions? The outside of the hotel sets the tone for what to expect inside. I truly believe nobody cares about the knickknacks, bed skirts, pictures or five lights in each room just keep things simple and streamlined! Therefore things are easier to keep up. And less expensive! Your staff will thank you when things are easier and quicker to clean.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Arlee

Even the building is old, it is well maitained and clean, one of the best smelling lobby and hallway I've been to. Hotel is quiet not sure if it is becauae of good insularion or because we are at the end of the hallway. Continental breakfast is sufficient, love the biscuit and gravy and waffle maker.

Family_with_children

10/10

Exceptional

21 Jul 2026

Nyasia

I’ll come back

Partner

8/10

Excellent

20 Jul 2026

Paul

Not all the light fixtures were operational and it would be nice to have acess to an electrical outlet to charge ones phone on either side of the bed. We also had a bug problem in the room.

Family

4/10

Poor

18 Jul 2026

Candace

The contact information we were given for the hotel shuttle was not correct, nor was the hotel website, and we were not able to contact front desk to arrange for shuttle pick up from the airport. We had to hire a taxi out of pocket. The room was minimalist (absolutely no kitchen items in the suite). The Wifi sign in information provided in the room did not work and when questioned, the morning staff was not friendly, saying the information in the room (instructing us to enter a password) was not current and needed to be updated. Apparently you can only receive free wifi I you are a Wyndham member. We cancelled our return trip.

Partner

10/10

Exceptional

15 Jul 2026

Jacqueline

The staff is excellent, specially the front desk lady, and also the chef. There are very nice people.

Friends

4/10

Poor

15 Jul 2026

Amanda

This hotel is a long term stay hotel for workers. It was very lived in, VERY loud, and not very clean. Do not recommend.

Friends_and_family Family

2/10

Poor

14 Jul 2026

Melissa

The property was very run down. Our room was infested with so many different spiders and bugs. The furniture was dirty and stained and we were not comfortable sitting on it or using them. We were in our room for a total of 7 hrs. Could not sleep at all because of spiders crawling around. We left first thing in the morning to go stay at a different hotel. We were in town for my father’s surgery. This just added to the stress of our time there. The pictures that are posted are definitely not what it actually is. My son wanted to use the pool, when we went, there were 3 other families there which left no place to sit. There were only 3 tables and 6 or 7 chairs total. That as well needs a good cleaning. Very disappointed and will never go back there or recommend to anyone.

Family_with_children

10/10

Exceptional

14 Jul 2026

Donna

The desk clerk was Excellent for checking in for the room.

Self

10/10

Exceptional

13 Jul 2026

Traci

Everything was great. We had no issues at all

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Courtney

We stayed for baseball! Great place suites have 2 full bathrooms ! Pool was great our kids were in a couple times very clean ! And staff was amazing ♡ will definitely stay again

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Estefany

Clean, quietly, safe

Self

8/10

Excellent

10 Jul 2026

Mark

Everything was good.

Self

10/10

Exceptional

10 Jul 2026

Donna

Everything was awesome. Had a issue and it was taken care of immediately. Staff was very helpful and courteous

Friends_and_family Family

4/10

Poor

10 Jul 2026

Rochelle

I asked the cleaners for towels after the 3rd day of staying. The cleaning crew told me to wait on room service. Which, they had plenty towels in the bin. Also, I didn't have nor need room service just a few extra towels. The room was not super dirty but it wasn't clean either.
There was a foul odor coming from the bathroom from time to time, like plumbing or something. The outside doors were being propped open with carpet, late night when I arrive and nobody was around.
I informed the lady upon check out at the front desk and she was very rude.
I will never return there.

Family_with_children

10/10

Exceptional

10 Jul 2026

Theresa

We had to leave early but for the amount of time we were there, nice & quiet and very clean.

8/10

Excellent

08 Jul 2026

Kaifi

The room was spacious and the beds were comfortable. The desk was comfortable to sit in and the TV worked well. The shower was not easy to use and restroom floor easily became wet. The elevator was not very clean during one of my days at the hotel. Breakfast options were limited, but I appreciated the herbal teas available.

Self

10/10

Exceptional

08 Jul 2026

Greg

It was a good place to stay for a night. We didn’t have time for breakfast but when we stayed their previously, it was good.

Friends_and_family Family

2/10

Poor

07 Jul 2026

Adrianna

The room had a terrible cigarette and mildew smell. The shower was covered in mold, the chairs in the pool area were all broken and unusable. The pool was absolutely gross, the side walls were covered in a brown substance.

8/10

Excellent

06 Jul 2026

Darpankumar

The location is fairly convenient from the GRR. The room was clean and well organized. The staff was very friendly and open to help even when I checked in at 1am.

10/10

Exceptional

06 Jul 2026

Trina

We really appreciated the helpful, patient staff in every dept. Breakfast was fantastic!!! We came back for a second night on our trip because we already knew it was excellent. I don't usually give the highest rating but this hotel really deserves it.

Family

4/10

Poor

05 Jul 2026

David

Room smelled horrible, like something had died.

Family

8/10

Excellent

04 Jul 2026

Saryane

It could be nicer

10/10

Exceptional

04 Jul 2026

Tammy

Room was clean breakfast was good was a decent stay no complaints at all

8/10

Excellent

27 Jun 2026

Mary

Renovated hotel, but clean. Excellent clean indoor pool. Asked for toilet paper and another towel that I would come down to the front desk to pick up and Tressa brought a whole set of towels up to my room. Good hot breakfast. A/C was excellent. Staff was excellent.

Partner

10/10

Exceptional

21 Jun 2026

Saryane

Everything exceeded expectations

Self

10/10

Exceptional

19 Jun 2026

JOSE ALVARO

Very good

Self

8/10

Excellent

18 Jun 2026

Joseph

Friendly

10/10

Exceptional

18 Jun 2026

Ed

Starting to show the age. Friendly.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Serena

Only thing I can was a little upset about washer and dryer were down it would of been nice to wash and dry bathing suit and towels before leaving

Family_with_children

10/10

Exceptional

13 Jun 2026

Calvonna

Very prompt, polite, accommodating ,friendly etc etc

Partner

10/10

Exceptional

10 Jun 2026

Jennifer

Helpful staff, clean room. The only thing that needs improvement would be there was a hole in the shower wall and the television was super fuzzy and had limited channels. Overall, good stay. No issues with noise from other people staying at hotel.

Partner

4/10

Poor

08 Jun 2026

Julia

Poor plumbing and ued condom on the stairs.

10/10

Exceptional

06 Jun 2026

Candie

Hhjjkk

Family

10/10

Exceptional

06 Jun 2026

Tristan

Would definitely stay again

10/10

Exceptional

05 Jun 2026

Perry

I enjoyed my stay. The room was clean. The staff were helpful and friendly. The breakfast was okay. The air conditioning was a bit noisy. I would stay there again.

Self

2/10

Poor

05 Jun 2026

Scott

So our room was the only clean part of the building. There are garbage bags taped to the ceiling on the second floor hallway and while I understand that sometimes things break and you need work it was like duct taped to the ceiling. There was debris littered all over the carpets in the hallway and I understand that it was very busy but there is really no reason someone could have taken a broom to that. The pool was so filthy. It had no chlorine smell and even if it had a salt filter it doesn't really make sense why there was so much dirt around the rim above the water that people were carving phone numbers into it. We went down first thing in the morning on the day that we checked out to let the kids have one last swim in the pool it was afraid was going to make them sick and there were no towels done overnight it was just all wadded up everywhere when the pool closed at 10:00 or 11:00. The breakfast was mediocre just your basic standard hotel breakfast but the lady who is serving it was so angry that she was having to do it. The hotel was busy and I know some people were definitely being short tempered so I can give her a break on that but just between how dirty it was and how the pool was I would never say another AmeriInn.

Family_with_children

10/10

Exceptional

04 Jun 2026

Mackenson

Good and clean

Family

10/10

Exceptional

02 Jun 2026

Larnardo

It’s was good

Friends

8/10

Excellent

02 Jun 2026

Jeff

Rooms were spacious and clean. Breakfast delicious

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Max

I never stay at this hotwl before but I will from now on if the price is right. Room is clean. Breakfast is good. Ond down size is you have to walk a bit to your room.

10/10

Exceptional

01 Jun 2026

Calvonna

Everything was amazing , will be booking forever

10/10

Exceptional

25 May 2026

Calvonna

All was well, thank you as always

Self

8/10

Excellent

17 May 2026

monique

The hotel was clean exactly. Very friendlystaff The room was nice,!

Partner

10/10

Exceptional

16 May 2026

Ashlyn

The property was older, but kept very well. The pool was a lot of fun for our family, and there is a basketball court outside that we did not get to use but looked like it would be fun as well! Breakfast was pretty basic for hotel food, but there was plenty of food even during the busiest times. But what won the show was the staff. They were very accommodating and kind to us and our little one. Would definitely stay here again.

Family_with_children

6/10

Pleasant

16 May 2026

Daniele

Breakfast was amazing. Staff was friendly. The pool is big and 9ft deep on one end which was nice but a little cloudy. The room smelled awful. Moldy mildew smell and windows don’t open. The toilet is as small as the toilet in my kids 2 year old classroom so be mindful if you have bad knees. You could see the water damage in the ceiling in the bathroom inside the shower. Location was nice. The property itself needs a facelift for the price we paid.

Partner

2/10

Poor

15 May 2026

Jasmine

The food (eggs/meat/gravy/biscuits were cold. They had them in something but it was cold. The waffle mix is not labeled so I ended up with strawberry pancakes and I don’t eat strawberries. It wasn’t worth recooking because other guests wanted to make waffles. The drink machine was dirty and the orange juice was out. No one on staff ever checked the food, they krot expressing how they would be glad when 10am came around. There clothes were street clothes that was. Rey dirty looking and like they were up all night. The parking lot was scary at night. There were people at the door who had no access to the building trying to get in. One guy waited for us but we just stayed in the car until he finally left. The trash can by that same back door was always full of trash and spilling over. Not to mention the smell. The pool area was dark and extremely cold. A guest asked the front desk if she could turn the lights on at the pool and she stated she doesn’t do the clothing smell and the other lady went “across the street” so she had to wait. The employee said this was the only hotel that did t require her to help in any way with the pool. Our room the first night was odd. The sheets were dirty and the air conditioning didn’t work. We called front desk and the guy said he could do nothing about the sheets unless we wanted to come down to get them and he said the air works fine just put it on high cool. We sweated in dirty sheets all night. The next day we requested to have our room clea

Partner

10/10

Exceptional

14 May 2026

Shani

Nice place to stay. The bed was very comfortable.

10/10

Exceptional

14 May 2026

Linda

Clean room, friendly and very helpful staff.

Partner

10/10

Exceptional

14 May 2026

Linda

Staff very friendly, clean rooms.

Partner

8/10

Excellent

12 May 2026

Janna

Everything okay. I basically only slept here. I spent the rest of my days at the hospital.

Self

10/10

Exceptional

12 May 2026

Pam

Very nice accommodations. Room was very clean. Staff was helpful. Nice breakfast selection. Bed was very comftable. I slept great!

Self

6/10

Pleasant

11 May 2026

Sharon

The property was clean. Even though I didn't use the pool but it looked clean and the area was large. The staff was pre occupied when I came in. The gentleman was on a personal call and I had to wait. The women was calling oit on business that I could hear. They were not to professional. Breakfast looked good. Area was clean

Family

6/10

Pleasant

10 May 2026

Connie

The staff was friendly but no one was available to check us in when we arrived around 5:00pm. Had to wait about 10-15 minutes before the front desk person arrived. Cracks on the side entrance but there was a cone warning us.
The molding in the bathroom needed an upgrade. The bed was nice and comfortable. The size of the room was good given that there were 2 queen beds.
Neighbors were quiet. Slept well. The pool was good but no towels in the area. Had to go to the front desk after they said they would send it to the pool but never did.
Overall it was ok but a lot different from our stay here a few years ago.

Family_with_children

2/10

Poor

04 May 2026

Corey

The only positive part of the stay was the front desk attendant. She was pleasant and the process was smooth. The property was appalling. Old dirty water under and around the shampoo bottle. A previous guests sock was just lying on the floor. The room had a foul old dirty smell. The pool area had a large puddle of standing rusty water. The pool was cold murky water with some weird brown and black unknown floating things in it. There were more issues but I definitely wouldn’t recommend this place to anyone.

10/10

Exceptional

02 May 2026

Jason

Place was near everything and it was clean and well maintained and really good breakfast

Self

8/10

Excellent

01 May 2026

David

Loved our suites, breakfast and location. We had a great time.

Friends_and_family Family

4/10

Poor

27 Apr 2026

Jennifer

The room was not very clean. The bathroom door was broken and dirt stains on the comforter.

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Candace

Staff was very kind.

Self

8/10

Excellent

27 Apr 2026

Adam

Room was clean and beds were decent.

6/10

Pleasant

26 Apr 2026

Jeff

Breakfast was good. Staff was friendly and helpful. The side of the building we were on faced the highway, so it was very noisy. Also the dumpster was overflowing with a grill sitting in the parking lot. So it looked like a hotel that people lived there full time

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

LaMar

The location was perfect for my daughter and I.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Jimmy

Great place

10/10

Exceptional

20 Apr 2026

Maria

Yes

Family

8/10

Excellent

19 Apr 2026

Alex

The people at the front desk were very very kind! The breakfast was not the best but the lady making it was very sweet. Our room was not super clean when we first arrived granted we arrive before 3pm check in. So they were so kind a switches us to a new room. Overall it was good for the price and area.

Friends_and_family Family

8/10

Excellent

14 Apr 2026

Adam

From the outside, it looks run down. Inside, it’s clean and relatively updated. There was a fridge and microwave in the room. Staff were friendly. Breakfast was good, but didn’t have bacon or sausage. There were waffles, eggs, biscuits, gravy, cereal, bagels, muffins, fruit, and yogurt. The pool was great and we were surprised by a basketball court. Lots of food and shopping to walk to. Overall, loved our stay.

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Bobbie

Yes

Partner

8/10

Excellent

04 Apr 2026

Jennifer

Clean and cozy, but kind of dinged up. Bed was wonderful though!

Self

10/10

Exceptional

04 Apr 2026

Mackenson

Good place

Friends

10/10

Exceptional

01 Apr 2026

Eric

The breakfast was delicious! And the staff were very polite.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Stephanie

Breakfast was hot and good had biscuit and gravy etc. Everyone was nice and kind. Clean and safe place to stay not far from the airport.

Family_with_children

10/10

Exceptional

31 Mar 2026

Laurie

Happy with all aspects of my stay.

6/10

Pleasant

31 Mar 2026

Sara

Staff are very friendly

Partner

10/10

Exceptional

30 Mar 2026

Jennifer

Clean and quiet room. Checked out at 3am so not much else to say

Self

10/10

Exceptional

29 Mar 2026

keith

I dont usualy write reviews, but we had a great stay! Price was amazing, breakfast amazing, pool nice. Only thing i would complain about is one of the ladies who worked in the breakfast area took her job a little to series. She was staring at all the kids and saying things to their parents acting like they were doing something wrong. None of them were being crazy or anything. She was making me feel uncomfortable and i didnt even have my kids with me.

Partner

8/10

Excellent

28 Mar 2026

Andrea

Room was clean and the breakfast had good options.

Family_with_children

2/10

Poor

23 Mar 2026

nick

Bathroom had a leak under the sink. Blow dryer didn’t work. Not enough soap for our family shower with. Red mucus on the curtains in bedroom. Very disappointing stay.

Family_with_children

8/10

Excellent

22 Mar 2026

Karen

Great breakfast, friendly staff, convenient location

Partner

10/10

Exceptional

19 Mar 2026

Lucia

Muy buen servicio muy limpio me gusto

10/10

Exceptional

19 Mar 2026

Helena

Great accommodations for the price. Would stay here again.

Partner

8/10

Excellent

15 Mar 2026

Tina

It was ok really loud neighbors

Family_with_children

6/10

Pleasant

13 Mar 2026

Adam

Cards to get in the room stop working about 25minutes before check out. Was just inconvenient to have to go down stairs and reactivate cards to finish carry stuff to the car

Family_with_children