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Red Roof Inn Grand Rapids Airport

Grand Rapids - MI · United States

5131 East 28th StreetView location

5.4/10Review score1,000 Reviews
Cleanliness5.2/105.2
Service6.6/106.6
Comfort6.2/106.2
Condition5.0/105.0
Neighborhood7.8/107.8
Amenities5.0/105.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Red Roof Inn Grand Rapids Airport

The 2-star Red Roof Inn Grand Rapids offers comfort and convenience whether you're on business or holiday in Grand Rapids (MI). The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Red Roof Inn Grand Rapids.

Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Red Roof Inn Grand Rapids is an excellent choice from which to explore Grand Rapids (MI) or to simply relax and rejuvenate.

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When you stay at Red Roof Inn Grand Rapids Airport in Grand Rapids, you'll be near the airport, within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and Van Andel Arena.

This hotel is 12 mi (19.3 km) from Downtown Market and 0.6 mi (1 km) from Patterson Ice Center. Make yourself at home in one of the 107 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Conveniences include desks and microwaves, as well as phones with free local calls. Featured amenities include a 24-hour business center, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
    • Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Patterson Ice Center 1 km / 0.6 mi
MSA Fieldhouse 1.6 km / 1 mi
Centerpointe Mall 3.3 km / 2 mi
Calvin University 3.5 km / 2.2 mi
AMF Eastbrook Lanes 3.7 km / 2.3 mi
Woodland Mall 4 km / 2.5 mi
Calvin College Ecosystem Preserve 4.4 km / 2.7 mi
Watermark Country Club 5.7 km / 3.6 mi
Decatur Vein Clinic 6.6 km / 4.1 mi
Golf Club at Thornapple Pointe 6.8 km / 4.2 mi
Canepa Tennis Center 7.1 km / 4.4 mi
Forest Hills Fine Arts Center 7.3 km / 4.6 mi
Methadone Clinic 8.3 km / 5.1 mi
Ada Township Covered Bridge 8.9 km / 5.5 mi
Davenport University 9 km / 5.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Smoke detector
  • Lift accessExtra charge
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • TV lounge
Show 2 more facilities & services
  • Picnic
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDS • 26 m²DBL.2Q-DX
    DOUBLE DELUXE TWO QUEEN BEDSPhoto unavailable3 photos

    Red Roof Inn Grand Rapids Airport

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 26 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Red Roof Inn Grand Rapids Airport

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Red Roof Inn Grand Rapids Airport

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Red Roof Inn Grand Rapids Airport

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 26 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable3 photos

    Red Roof Inn Grand Rapids Airport

    DOUBLE DELUXE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Red Roof Inn Grand Rapids Airport

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Red Roof Inn Grand Rapids Airport

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM

    Photos are not available for this room type.

    Red Roof Inn Grand Rapids Airport

    QUADRUPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible Deluxe • 26 m²DBL.H6-DX
    DOUBLE Accesible DeluxePhoto unavailable4 photos

    Red Roof Inn Grand Rapids Airport

    DOUBLE Accesible Deluxe

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 26 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable3 photos

    Red Roof Inn Grand Rapids Airport

    DOUBLE Accessible-Queen Size Bed

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Red Roof Inn Grand Rapids Airport

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Red Roof Inn Grand Rapids Airport

5.4
Review score
1,000 Reviews
Cleanliness
5.2 /10
Service
6.6 /10
Comfort
6.2 /10
Condition
5.0 /10
Neighborhood
7.8 /10
Amenities
5.0 /10
100 reviews shown
2/10
Poor
22 Jul 2026
Tori
If I could give zero stars, I would absolutely atrocious from the outside to the inside the room we were given, had not been cleaned. Clearly somebody had either just left or just was not cleaned after they left. There were soda cans. It smelled like cat pee the outside was crawling with bugs and individuals that I did not feel safe around would highly recommend not booking this location until there are major changes.
8/10
Excellent
21 Jul 2026
Loretta
There were cops there nonstop and it was very noisy. The tub didnt drain
Partner
2/10
Poor
20 Jul 2026
Loretta
This place sucks rooms smell horrible no breakfast and it was so noisy
Partner
6/10
Pleasant
20 Jul 2026
Loretta
The room I got first smelled like cat pee so bad I had to go ask for a new room and the second room had black mold all over it. The smell was horrible. The shower was warm but not hot. I heard a dog barking all night and at 2am someone was blasting their radio and the bass was shaking the windows. It was out there for about 15 minutes.. then as soon as I fell back to sleep I heard a woman crying and fighting with a man
Friends
2/10
Poor
19 Jul 2026
robert
Dirty the bed had brown stains on the sheets and the comforter, so bring your sheets and pellows. Also no privacy in the bathroom due to a large hole that was covered up with what looked like paper mache that a 2 year old patched. The hotel residents will beg for stuff every time you come out of your room.
Partner
2/10
Poor
19 Jul 2026
Robert
Not worth the money.
Partner
8/10
Excellent
13 Jul 2026
Wayne
The room was fine and relatively clean. Bed was comfortable and the TV was great. My issue was the entire outside of this place. Should be power washed. It's absolutely gross.
8/10
Excellent
12 Jul 2026
Tonya
Comfortable stay. Helpful staff.
Partner
4/10
Poor
11 Jul 2026
jeff
Yikes! Cigarette butt left bedside in a non-smoking room. Broken toilet seat and missing towels. Room smell prohibited continued stay.
Friends
4/10
Poor
11 Jul 2026
Dennis
Large pieces of paint chips falling off the ceiling. No electrical ports to charge your devices. First pillow on bed had water stains on it.
Self
10/10
Exceptional
10 Jul 2026
Michelle
I checked into this place at around 3am after a long day of flying. My last flight was delayed at least 3 hrs. The staff was very accommodating of this late arrival even though I called an gave heads up. Very well cleaned etc. highly recommend.
Self
2/10
Poor
07 Jul 2026
Carol
Property was absolutely disgusting, smelled like someone had just smoked an entire pack moments before we walked in, holes in the walls, ceiling was peeling over the bed, the comforter had obvious stains on it, was threadbare, and could not have been previously laundered because it would have disintegrated. There were groups of people camped out in chairs outside the rooms, partying loudly, etc, etc, etc.
The pictures posted online for this hotel do not remotely capture the filth within-I was traveling with my daughter and immediately walked out with her without dropping our bags for fear of what was below on the carpet. Worst hotel experience to date & I am 52 years old and reasonably well traveled.
Family_with_children
2/10
Poor
24 Jun 2026
michael
I didnt even stay at the hotel because of how dirty and disgusting it was.
Self
2/10
Poor
18 Jun 2026
Andrea
Will never stay here again and will think twice ever staying at any Red Roof Inn. We got to check in and went to the room we were assigned but we didn’t need the key card to even get in. The lock on door was broken. We told the attendant in the office that we had dinner reservations so would be back later in the evening to get a new room. He told us he’d be there until 1am. When we came back later, at first the attendant wasn’t sure who we were (although it was the same person). I explained what had happened earlier and then he remembered us. He got a key card and left to check the room that was originally assigned to us to find out if the door lock got fixed. When he came back he said it was fixed but the manager would need to reprogram the key card. So he had to leave and check another room for us. It took him almost ten minutes to come back and let us know that he had to change the sheets in the new room…that should have clued us in to how bad the room would be. It’s just a good thing our room had two beds since one had a stain on the bottom sheet. If we hadn’t been so tired we would’ve left. In morning, we found more problems: no hot water, no hand towels or wash cloths, dirty wall in bathroom, dirty counters and night stand tables, kicked hole in door, base not attached in bathroom, missing smoke alarm, dirty floor, and stains on lamp shade to name a few…
Partner
4/10
Poor
16 Jun 2026
Flemea
I was in room 139. The room was okay clean wise.... until I walked into the bathroom. It has black mold on the ceiling. Only reason I had to stay because I was on a budget and arrived too late to find another place.
Friends_and_family Family
2/10
Poor
15 Jun 2026
Ashley
Only gave 1 star because I could not give ZERO. This place was disgusting!
Family
4/10
Poor
10 May 2026
Nick
Not staying there again.
6/10
Pleasant
04 May 2026
Tasha
Its close to food and stores and gas station however they aem
2/10
Poor
02 May 2026
wendy
The shower was not cleaned.
The bed was broken.
The water would not shut off in the shower.
They had ashtray on the wall right outside my door.
I also asked for a handicap room and they put me on the second floor floor anyway
Partner
2/10
Poor
02 May 2026
Anthony
There were shops
8/10
Excellent
22 Apr 2026
Bobby
A little noisy outside but it didnt last long.
Just The Folks Who Live There, And They Seemed To All Be Nice Folks.
Friends
2/10
Poor
19 Apr 2026
Lynzay
The outside is nasty firstly, I go in the office and it smelled horrible. So horrible 1st impression, but we were already wayyyy behind schedule and had to get ready so it was out of my hands at that moment. I get the key our room was on the 2nd floor. Get to our room and there are dirty underwear laying by the door, the room wasn't much bettter. I mean yes I get it, it was a 70 dollar room, I didn't expect much but I expected a little more than this! We aren't from grand rapids and it was 12 minutes away from the venue where our show was. So I'm thinking I found me a good deal. I was wrong we did not stay due to finding a roach in our room. The thing I found odd was the fact that the front desk clerk didn't even batttt an eye to the fact that there was a roache in the room and just gave me a refund. Although I haven't received it yet, but I'll give it a couple days as this was just last night. So I expect it to take a couple days. 0/10 DO NOT RECOMMEND.
2/10
Poor
12 Apr 2026
Linda
Room was not up to code. Fire alarm was not up just wires hanging out of wall. Beds disnt fit frame bed skirt was hiding metal hooks hold box spring in place. So when i sat on side bedvwent to get up. I cut my leg. Shower was not cleaned properly. Was there for appointment in town. No alarm clock or coffeepot. Cockroaches. I was so unhappy as i stayed there couple years back. It was nothing like it was then. So run down. Couldnt find another place in town everything booked up. Alot of activity looked wrong. Was worried with my child with me. Ill never go back .
Friends_and_family Family
2/10
Poor
19 Mar 2026
Sydney
Hookers all around. Ridiculous
Self
2/10
Poor
17 Feb 2026
Dominique
Rooms were dirty covers dirty tub full of hair
2/10
Poor
13 Jan 2026
Davonte
Room had a bad smell tub was not clean
2/10
Poor
19 Dec 2025
Nicole
The room wasnt cleaned had zero supplies had to go to front to get eveything had to clean room ourselves. When asked for clean linen seemed to make the housekeeper upset
2/10
Poor
18 Dec 2025
Nicole
Room was past being neglected it was gross and looked like they just opened door looked in and said not today.also there was cockroaches in there too
Partner
2/10
Poor
03 Dec 2025
Robert William
Canceled our reservation because we came late. Kept the money. Dirty place, would not recommend at all.
Leisure Family
6/10
Pleasant
26 Nov 2025
John
For the money. Was a grear deal . Very friendly.
Partner
2/10
Poor
24 Nov 2025
John
Holes on the walls. Black mold in the bath.
Food and stains on the ceiling. Room not clean.
I could go on but why.
Leisure Partner
8/10
Excellent
21 Nov 2025
Daniel
Staff was friendly
10/10
Exceptional
21 Nov 2025
Christina
Liked it
2/10
Poor
12 Nov 2025
Trevor
The room had no heat no hot water the place was crazy full of long term stay people heavy police presence. Won't be returning anytime soon
Friends_and_family Friends
6/10
Pleasant
11 Nov 2025
Michael
Found 2 dead roach like bugs in the room. One on the desk. 1 live spider. Wanted to microwave some food. No microwave in room or lobby but was given a key to another room that had one. Water pressure was horrible. Every scuffed wall, bathtub and other structure was repaired with the minimum of cost or effort
4/10
Poor
04 Nov 2025
Ajae
It's a typical motel, but it reaked of cigarette smoke soaked into the walls and curtains. The chair and desk were not adequately cleaned either.
Leisure
2/10
Poor
29 Oct 2025
Alpha
Dirty building, bugs in the rooms, bathroom dirty.
4/10
Poor
22 Oct 2025
Carol
Paid for at time of booking for a superior king sized bed. Expected it to be on first floor, but it was on upper level! Room wasn’t very clean, nor was the awful stairway we had to negotiate after arriving after midnight! We are a couple in our 80’s, so stairs are not easy for us anymore!
I guess I’ll should have booked a handicapped accessible room, but we are not quite there as handicapped. Live and learn, I guess, but I will never again choose a Red Roof Inn!

As for a “superior” king size room: no iron or ironing board, no hair dryer! My expectations during choosing room were most disappointing!
Partner
2/10
Poor
20 Oct 2025
Jim
Filthy, run down, interior walls with holes in them, bugs in the room, noise from other guests. This place is a dump and is the worst place I have ever stayed. AVOID LIKE THE PLAGUE.
4/10
Poor
15 Oct 2025
Yvette
Not a very family friendly environment. Very noisy
Partner
2/10
Poor
08 Oct 2025
Nico
DONT bring your kids. Adults only
Leisure Self
6/10
Pleasant
04 Oct 2025
Arash
Friendly staff. Affordable but the rooms are dated and are in need of a renovation.
Leisure Self
2/10
Poor
29 Sep 2025
Clyde
We booked thru Expedia one month prior. They confirmed a handicap roll out shower stall. None available upon arrival. Gave us a handicap room that had no handheld shower head or a non-slip surface in the tub. A real death trap for a disabled person. No coffee maker and other convivence items.
4/10
Poor
13 Sep 2025
Edward
The hotel is fine. Your AI chat bot told me there was an airport shuttle when there isn’t. It’s the whole reason I got the room
2/10
Poor
07 Sep 2025
Jason
Bad
2/10
Poor
01 Sep 2025
Cliff
It smells terrible and furniture is beat up. I will never ever go back
Business Self
2/10
Poor
19 Aug 2025
Walter
the smell of smoke came out of the room so strong that it was not possible to stay there. It was supposed to be a non-smoking room.

We had to look for another accommodation in the middle of the night.
Leisure Family
2/10
Poor
17 Aug 2025
Jason

Terrible and Disgusting

This place was so dirty and disgusting that even know it was free stay we left and paid $300 to stay next door at the Dury Inn Suits ) amazing place btw)! The picture of the Red Rooff Inn online is the the hotel you’re staying at. The whole building is completely run down. The doors were filthy, our bed had stained sheets and pillowcases, the toilet isn’t fastened to the floor , the bathtub was filthy floors covered in filth ect . i’ve had cleaner public gas station bathrooms than this place ! Front desk refused to move us . We were in room 211. Dury Inn Next Door is really nice!
Friends_and_family Family
4/10
Poor
15 Aug 2025
Jacquelyn
While walking into my room, I noticed a homeless family living on the property next to the dumpster. Very sad. This is definitely a property people live in long term and there’s a lot of shady behaviors. I didn’t feel safe at all. Then entering the room the light didn’t work. Stains on the sheets, the roof is peeling off, I go to take a shower there’s hair everywhere. I left after an hour. My anxiety was too high to stay there for a night.
2/10
Poor
10 Aug 2025
Cole
Bugs on bed, overwhelming smell of cigs, decided it was not a safe stay and ate money to go next door to the Drury
4/10
Poor
07 Aug 2025
Linda
The room was dirty. There were stains and peeling on the walls and ceiling. There were rust stains in the sink and tub. The bed and bedding was stained. The bedding was cheap and flimsy. The mattress and pillows were uncomfortable. The furniture was cheap and every item had peeling veneer. The carpets were stained. The inside and outside of the entry doors were dirty. The lobby and rooms had a weird smell—kind of like stale smoke, dirt, and chemicals. It was very off-putting. I've been to other Red Roof Inn motels, and this one was, by far, the most disagreeable. The only good thing I can say is that it was cheap. But, as there are other motels in the area at or near the same price, I advise you skip this one.
Business Self
2/10
Poor
04 Aug 2025
Rual

Bed bugs - rude staff

Rude staff, bed bugs in rooms, wouldn't move us to cleaner rooms or discount our money. Worst place my guys have ever stayed!
Business
2/10
Poor
02 Aug 2025
Scott
Dirty room bugs disgusting this place should be trn down. I want fiull refund. First room smeld second room had bugs . Never go to this hotel ever again. I may contact authorities. Unacceptable conditions. Should be shut down.
Leisure Family
2/10
Poor
01 Aug 2025
Ryan

Worst hotel stay ever

It was the most awful filthy in sanitary inconvenient hotel I’ve ever stayed in. Ac vent fan wall unit busted. Holes in well screen bath door dirt all over walls ceiling n stains on beds. Called hotels.com and tried to chat n tried hotel office n kept getting hung up on n went to office n waited 7x n girl locked door n walked out of office as i showed up. Stay should be refunded osha should step in or tear down hotel. Reported to office in am b4 leaving.
Business
2/10
Poor
30 Jul 2025
Robbin
The only highlights are the bathrooms are updated and they don’t charge a deposit, but you get what you pay for. But, I did not pay for the roach in my room.
Leisure Partner
2/10
Poor
28 Jul 2025
Christopher
Dirty, unsafe, and had no hot water. Worst hotel ever. I checked out after one night
Business_and_leisure Partner
2/10
Poor
28 Jul 2025
JO-elias
Aucun service , C’etais horrible, mais quelle horreur . Si j’avais pas payer en avance j’aurais même pas passé une nuit dans cette caverne complètement crasseuse.
Les pires conditions que j’ai vecu dans ma vie cette hôtel le dépasse de loin ….. et moi j’ai vécu dans un camp de réfugiés..
2/10
Poor
26 Jul 2025
Kendra
Stains all over the wall and stains on the comforter! Stunk so bad and the ac looked like we were going to get asbestos
Leisure Family
6/10
Pleasant
18 Jul 2025
Miss Amy

Some bravery required.

I chose this motel for its location. It has a mini-fridge. Two HUGE bugs in the room's bathroom. Frightfully huge. My vanity sink dripped a TON and formed a lake on the room floor which took three towels on the floor the whole time to mop it up / to absorb it. My room's window did not open which was a detriment. LOTS of loitering guests (or RESIDENTS??).....rubbernecking. People drinking and doing drugs in the motel parking lot. Bed was very comfortable and was clean. RIGHT next to a gas station which was great.
Well-priced room which is another reason why I chose this place. I am not easily scared-off, so I chose this place as my motel, but others might be afraid of the bugs and the drugs. It was a bit noisy, and it had limited TV service. Towels were clean.
Self
2/10
Poor
17 Jul 2025
Heather
This property is extremely run down and dirty. The staff is nice and tries but do to I’m guessing having long term people staying the rooms are filthy, full of bugs, rusted tubs that don’t drain, water that doesn’t get hot and having to hold the handle for toilets. There are bed bugs. I’m glad I didn’t bring any luggage into the rm and upset i had to keep my dog caged the entire stay due to bugs. Not a very convenient place to stay with children or an animal. Even with the cheap price it’s not worth it. They need to burn down the bedbug infested hotel.
Pet
2/10
Poor
12 Jul 2025
Karla

Don’t do it.

This hotel is gross. It’s like one of those hotels people live in. There was hair for some reason all over both of our beds like someone got a haircut in there.There was also trash in the trashcan so it makes me think that nobody even cleaned the room before we got in there. It was just dirty and old looking. I would never stay here again.
Friends_and_family Family
8/10
Excellent
11 Jul 2025
Justin
Only had to stay one night but I was very impressed with how cheap the night was AND the cleanliness and safety aspect.
Leisure Self
2/10
Poor
11 Jul 2025
Nathan
Showed up and rang the service bell and the guy came around the corner looking like he just woke up being rude as hell, I was trying to find a place to sleep but guy pissed me off so bad I went somewhere else
Friends_and_family Family
2/10
Poor
07 Jul 2025
Danny

Ick

This place was absolute trash. Smelled like old cigarettes and air freshener, the bed was stained, the bathroom was dirty and had cracks in the shower, walls, etc. Cabinets and counter tops were streaked and stained. The whole place had clearly not had a deep clean in ages. You get what you pay for.
Business
2/10
Poor
07 Jul 2025
Jennifer

Disgusting

This hotel was so disgusting!!! The rooms were well run down with damage to the walls, doors, toilet, bath tub, beds, literally everything. Curtains were barely attached to the rod. Blankets all had stains on them or ripped. The atmosphere was more than unsettling, with people just randomly hanging out by rooms drinking and smoking weed and lord only knows what else. I had booked two rooms for myself and other friends staying, they were in total opposite sides of the property and in different buildings. When I asked to have them closer together, I was told to call the next morning and when I did the person raised his voice at me over the phone and said I was out of luck that was impossible. The woman the night before was very kind and helpful to let us know that it could be done. Just a complete disappointment to stay at this hotel. Would NEVER recommend to anyone.
Friends_and_family Friends
2/10
Poor
06 Jul 2025
Shamavu.edmond
Need to be clean
4/10
Poor
04 Jul 2025
Adam

Not great

The room had patches from holes in the walls. There was no toilet paper in the bathroom. The towels in the bathroom were dirty. No phone to call the front desk. The curtain was falling off the wall.
Self
4/10
Poor
30 Jun 2025
jeff

Go down the street!

Our first room , couldn't get TV to work. Changed rooms- 2nd room very outdated. Worn marks in floor, holes in walls patched and not painted, no TP, not enough towels, bathroom had been over caulked to stop leaks,
Friends_and_family Family
2/10
Poor
30 Jun 2025
Joshua
Hair in the showers had to change rooms everything smelled like weed and smoke. Door wouldn't lock properly.
Leisure Partner
2/10
Poor
27 Jun 2025
Renee
There is not one thing to like about this property the grounds and the rooms are \"DISGUSTING\"!!!!!!!!
2/10
Poor
26 Jun 2025
Elaine
Had 2 rooms for 4 ladies, but one didn't show, so I had a room to myself. Booked 2 nights. My first room had drug dealers outside at the room next door and reeked of cigarette smoke, to which I am allergic. The man in the office switched my room. The 2nd room smelled of dog, but at least I'm not allergic to dog, and the hotel does accept dogs, so no worries. Room wasn't very clean. No way I'd use the shower. Wood flooring with throw rugs that hadn't been vacuumed. My friends were in a room heavy with air freshener. Beds are 6\" mattresses. I got a text in the morning that their room had water in it, plus a bonus cockroach. Mine had a bug in the sink, but more like a flea, and it was dead. We told the office we were checking out and they could sell the room to someone else and that we'd like our money back. He did not have the authority to do that. When I tried calling the office, no one answered. My friends' room had no towels or toilet tissue. They took one of my rolls, but had to go to the office for towels. There was the Rock the Country in Hastings and a cheerleading tournament going on, and hotels were full, so I'm sure they made double the money for our two rooms on the second night. We did find a wonderful place for night two, though it was the last room available and one lady slept on a rollaway.
Leisure Friends
2/10
Poor
24 Jun 2025
Katherine
Room was dirty, flying bugs, comforter wasn't clean, smelled like smoke. I requested a refund.
Leisure Family
6/10
Pleasant
23 Jun 2025
Justin
The staff here were super friendly and helpful, honestly can’t say enough nice things about them. Really appreciated how kind and accommodating everyone was!

That said, just a heads-up: this is definitely on the budget end of the listings, so don’t roll in expecting luxury. The place could use a bit of a refresh, some of the towels and bedding had stains, and the floors could use a deep clean. Walking in kinda felt like stepping into a Waffle House at 2AM (no hate, just vibes).

Overall, you get what you pay for, solid service and a decent stay if you manage expectations.
Leisure Self
2/10
Poor
22 Jun 2025
Ellen
Awful. Dirty
Leisure Family
2/10
Poor
22 Jun 2025
James

Disgusting, DO NOT BOOK HERE!

This was the worst experience we've ever had. The picture is from the first room they gave us, which had obviously been slept in. It was very dirty. The second room they gave us smelled so bad like animal urine (literally the worst I've ever smelled in my life) that we turned in the key and left. They rufused to give us a refund even though we did not stay there. I never in life have seen a worse hotel/motel than this. I've stay is some bad places, but never have I felt the need to leave.
Partner
2/10
Poor
21 Jun 2025
Steve
Absolutely disgusting
Friends_and_family Family
2/10
Poor
21 Jun 2025
Steve
That's the nastiest hotel I've stayed at in 25 years I didn't know anything like this still exists do yourself a favor and READ the reviews and take it for gospel no remote furniture falling apart no garbage can no Kleenex didn't change our towels all weekend if the bedding wasn't clean we would of left will never return to this place if you decide to go good luck
Friends_and_family Family
4/10
Poor
21 Jun 2025
Natalie
Nice bedding but definitely not updated. Everything is painted over, no towels in the room and someone was smoking in it recently.
Partner
6/10
Pleasant
21 Jun 2025
Rahul
Okay
2/10
Poor
21 Jun 2025
linda
The worker put us in a room that was not cleaned frim the the previous guests. There were no bedding on one if the beds no pillow cases on the pillows, food in the floor, used shampoo bottles in the shower, , used soap by the sink, he couldnt get us bedding as he said they were out. HUGE ants all over, holes in the walls, curtain rod was torn off one end of the wall, food caked on the light switch by the sink, the sink and mirror were filthy .when we first went to our room after checking in we noticed the room door was wide open, we had to have the guy at the desk come check the room before we would ever enter the room to make sure no one was in it. We asked for a diffrent room but the worker said he didnt have anymore. Due to the concert going on all the area hotels were full so we were unable to find somewhere else to stay. The next day we asked for a diffrent room and the worker said he didnt have any open,, although when we returned after the concert late Saturday night we noticed 2 empty vacant rooms. I have called several times tobspeak to manager but she isnt ever there and no callsnare returned to me. A complaint was filed and the Health department was notified as well as the BBB.
Friends_and_family Friends
2/10
Poor
19 Jun 2025
Melanie
Would not recommend. Room smelled like cigarettes, mold in bathroom, didn’t feel safe, everything was dusty and dirty. I don’t know if they had dust mites or bedbugs but the whole time my family was itchy and had small red dots randomly appearing. Go somewhere else, there are other places are just as affordable but so much cleaner than this place.
Friends_and_family Family
2/10
Poor
17 Jun 2025
Chukwusom
Worst property of all time. Front desk was abandoned for nearly 30 minutes and no one could check in late at night. Loud drug addicts running the parking lots all night. Every bed sheet heavily stained and large visible particles littered the entire bedsheet. Every hard surface dusty. Gunk in the bathtub floor. Walked in and could not stay longer than 10 minutes before being forced to book another stay in another town an hour away at midnight. 0/10. I would give negative stars if possible. I NEED MY MONEY BACK BECAUSE I CANNOT GET MY TIME BACK.
Leisure Family
2/10
Poor
16 Jun 2025
Verified traveler

I can’t recommend this place.

Room was HOT - air conditioner only blew hot air. Room smelled terribly of cigarette smoke. Bedspreads had stains, there was a dead bug in one of the beds. In the shower, I found a dirty washcloth hanging on the shower curtain. Didn’t feel overly safe here.
Partner
10/10
Exceptional
16 Jun 2025
MATHEW LORNE
Stay was as expected. For a value priced hotel we didn't expect frills. Our room was clean and the beds were comfy. We would stay again.
Friends_and_family Family
2/10
Poor
15 Jun 2025
Christopher
Terrible, fleabag motel. Stained, holey sheets. Bathroom covered in roaches. Slept on top of the bedspread. Only thing I could book last minute and I think I would have been better off sleeping outside.
Leisure Self
2/10
Poor
15 Jun 2025
Verified traveler

Awful

We checked out before we even brought our bags in. Mold on the door. Smelled. Some unknown liquid on the sink.
Friends_and_family Family
2/10
Poor
15 Jun 2025
Robert
Sheets were stained. Room smelt gross. Shower was disgusting. Not happy at all. I should have just slept in my car.
Leisure Partner
2/10
Poor
15 Jun 2025
Amanda
I wouldn't recommend anyone to stay at this hole in the wall,you get what you pay for that's for sure , dirty towels still in the bathroom nasty soaps someone used already , blood on the bed.I didn't even stay we left
Leisure Partner
4/10
Poor
13 Jun 2025
Clyde
To start, I booked a non smoking room. The room smelled of smoke. The stains on the comforters, lamp cover and drapes were not appealling. The Red Rooff Inn has seen better days. The rust on bathroom door frame was another sign a remodel is coming. The good was plenty of hot water and air condition.
Business Partner
2/10
Poor
13 Jun 2025
Gregory
Terrible the cops busted in somebody’s room next-door. My kids and I got scared for our lives. They thought they was. My kids thought the police was coming for daddy. I had to calm him down the room smelled like wet dog. A lot of activities was going on parking lot nowhere to take your kids to.
6/10
Pleasant
07 Jun 2025
Gwen
The price was good, and while I don't expect a LOT from a Red Roof Inn, it would have been nice to have a remote for the TV, and a trash can. There were bugs inside the top drawer of the dresser, which I probably wouldn't have seen if I wasn't hunting for a remote. The bed was too firm for my liking, but ok, and I would have liked more than 2 pillows. We were in town for a concert, and the driving distance was great, and there are a lot of dining choices in the hotel area. But we left the A/C on while we were gone and came back to the room smelling of stale cigarettes and dust.
Leisure Family
2/10
Poor
05 Jun 2025
David
Nasty and dangerous.
4/10
Poor
03 Jun 2025
Jeanette
Hotel was atrocious refrigerator needed to be defrosted, there were towel racks not installed, mold in the shower, nightstand drawers look like they had been used to hold liquids. AC unit was unplugged and could not be plugged in. Lamps had no bulbs in them.
Leisure
2/10
Poor
01 Jun 2025
connie
Didn’t have towels
Leisure Family
2/10
Poor
01 Jun 2025
Shane
Rented two rooms. Room number 1 had a cockroach crawling through the room. Room number 2 had a blood stain on the fitted sheets with a random sock in the bed. When staff was notified they didn’t seemed fazed by this. Definitely not the first time I’m sure. Besides almost getting Hepatitis it was a great stay.
Leisure Family
2/10
Poor
01 Jun 2025
Lester
The Red Roof Inn was disgusting, the bed/bedding was dirty and stained (not sure with what), the hotel looked like a transient center (and not the good kind). I could go on for hours but I don't have the time, we were just happy to survive our 2 day stay alive and well. Never ever stay here!!
Friends_and_family Family
2/10
Poor
31 May 2025
Jocelyn
Room was not cleaned prior to my arrival dortty towels, soap wrappers/used soap, hair all over tub/shower and in sheets on bed, missing tv remote. Left due to poor conditions
Leisure Self
6/10
Pleasant
31 May 2025
Jamie
Stayed a night for a wedding, not bad if you're not judgemental and need a cheap room before a long drive back home. Sheets and towels were fresh. Front desk person friendly. Ice machine and vending machines in office also appeared to have coffee and hot chocolate.
Partner
6/10
Pleasant
30 May 2025
Verified traveler

Can't clean to save their lives!

Room was dirty. Floors not vacuumed. Hair in sink. Microwave was discusting. Pillows were very small and uncomfortable.

They only saving grace was I saw a housekeeping worker and asked her to vacuum the rugs and she did it immediately.

The staff were incredible and very nice. Customer service was great. Wish room cleanliness matched.
Self
10/10
Exceptional
29 May 2025
Jacob
Beds are insanely comfy
Self

Location & surroundings

Red Roof Inn Grand Rapids Airport
5131 East 28th Street, Michigan, United States

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Red Roof Inn Grand Rapids Airport

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