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Sheraton Grand Rapids Airport Hotel

Grand Rapids - MI · United States

5700 28th Street SeView location

8.8/10Excellent687 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.6/108.6
Amenities8.8/108.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Grand Rapids Airport Hotel

Situated near the airport, this hotel is 1.4 mi (2.3 km) from Patterson Ice Center and within 6 mi (10 km) of Woodland Mall and Calvin College Ecosystem Preserve. Forest Hills Fine Arts Center and Calvin College are also within 6 mi (10 km).

Read more about this hotelShow less

When you stay at Sheraton Grand Rapids Airport Hotel in Grand Rapids, you'll be near the airport, within a 10-minute drive of Calvin University and Frederik Meijer Gardens and Sculpture Park.

This hotel is 10.6 mi (17 km) from DeVos Performance Hall and 10.8 mi (17.3 km) from Van Andel Arena. Make yourself at home in one of the 259 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff.

Event facilities at this hotel consist of a conference center and 25 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for to-go breakfast: approximately USD 5 to 20 per person
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

MSA Fieldhouse 1.2 km / 0.7 mi
Patterson Ice Center 2.7 km / 1.7 mi
Centerpointe Mall 4.6 km / 2.9 mi
AMF Eastbrook Lanes 5.3 km / 3.3 mi
Calvin University 5.6 km / 3.5 mi
Woodland Mall 5.6 km / 3.5 mi
Calvin College Ecosystem Preserve 6.4 km / 4 mi
Watermark Country Club 6.6 km / 4.1 mi
Golf Club at Thornapple Pointe 6.9 km / 4.3 mi
Decatur Vein Clinic 6.9 km / 4.3 mi
Forest Hills Fine Arts Center 7.6 km / 4.7 mi
Ada Township Covered Bridge 7.7 km / 4.8 mi
Amway World Headquarters 8.5 km / 5.3 mi
Methadone Clinic 9.8 km / 6.1 mi
Davenport University 10.2 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 5
  • Double rooms: 206
  • Suites: 4
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 48 more facilities & services
  • Late Check-outExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Launderette
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 11
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sauna
  • Hot tub
  • Spa centre
  • Breakfast
  • Set menu lunch
  • Set menu dinner
  • Non-smoking establishment
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible Executive roomQUADRUPLE • Accessible Executive roomQUA.H6-EJ

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    QUADRUPLE Accessible Executive room

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible Executive room

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE WITH BALCONYSINGLE • DELUXE WITH BALCONYSGL.BL-DX

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    SINGLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-6

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 BedroomROO.ST

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Pay movies
    • Tea and coffee making facilities
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 BedroomQUA.H6
    QUADRUPLE AccessiblePhoto unavailable4 photos

    Sheraton Grand Rapids Airport Hotel

    QUADRUPLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Room amenities

    • Cable TV
    • Satellite TV
    • Bathroom
    • Shower
    • Bathtub
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Fridge
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH BALCONYDouble or Twin • DELUXE WITH BALCONYDBT.BL-DX

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    Double or Twin DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Sheraton Grand Rapids Airport Hotel

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Grand Rapids Airport Hotel

8.8
Excellent
687 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.6 /10
Amenities
8.8 /10
100 reviews shown
6/10
Pleasant
06 Aug 2026
Robin
....
8/10
Excellent
06 Aug 2026
Demijan
This is a good value. Nice sized rooms. The facility is nice with pool, poolside bar, and restaurant. Needs a bit up tlc here and there but for the price it's a good option.
8/10
Excellent
02 Aug 2026
Judi
Room was nicely appointed but needed better vacuuming and under sink in the corners needed cleaning, visible hair in corners. Should consider wiping walls where others have spilled coffee product near table. Overall nice stay and would return.
10/10
Exceptional
23 Jul 2026
nidia
Great rooms and clean , my kids loved the pool and Starbucks
10/10
Exceptional
20 Jul 2026
Tonya
This was our first time ever staying at this hotel and it was wonderful and awesome experience and the decor is beautiful. We will recommend this hotel 10 out of 10.
Family_with_children
8/10
Excellent
20 Jul 2026
Jennifer
The hotel is very large. The indoor/outdoor pool area was very nice. Enjoyed our stay and would stay again.
8/10
Excellent
19 Jul 2026
Elizabeth
Great staff, easy check in and out.
Hotel shuttles is so convenient!
Self
8/10
Excellent
19 Jul 2026
Julie
Nice pool
Self
6/10
Pleasant
15 Jul 2026
Jane
Thought it would be cleaner than it was. Mold and hair in my bathroom.
Business
10/10
Exceptional
14 Jul 2026
Tracy
convient location, indoor/outdoor pool was nice, our bathroom was in the middle of some minor damage/renovations. Front desk staff were friendly. Restaurant seemed understaffed was unable to get breakfast went off site.
Partner
2/10
Poor
12 Jul 2026
Douglas
They put a $xxx they wont let me tell you the amount, hold on my card, then at check out charged another xxx, so that xxx came out of my bank account and put me in negative balance. ihad to have my mom venmo me money for gas home. I will pay $xx a day, they wont let me tell you the amount, for this over draft....said they could do nothing about it. dont use sheraton or marriott, they steal your money.
Friends
8/10
Excellent
11 Jul 2026
Jim
Hotel was good. Easy check in, nice room and we liked the tiki bar. We only stayed one night.
Partner
10/10
Exceptional
10 Jul 2026
Joshua
The staff were absolutely amazing throughout my stay. The location was convenient for access to the airport and the area had everything you could need for a couple of days. Rooms were clean and comfortable.
6/10
Pleasant
09 Jul 2026
Amanda
Room was clean. No microwave!!! The thermostat didn't work correctly. It was set to 72 and at one point our room was 63.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Logan
Hot tub was pretty nice
Family_with_children
4/10
Poor
26 Jun 2026
Cynthia
Didn't like having to give credit card for anything purchased Didn't state on website that is done also breakfast should be included not extra also was deceived about room wasn't the picture shown
Partner
8/10
Excellent
20 Jun 2026
Melissa
Breakfast was great. Hot tub and pool were great.
Friends_and_family Family
6/10
Pleasant
18 Jun 2026
Mary
The pool area is nice and fun. Good gathering spaces. The rooms were disgusting!! I had to clean the entire room myself! The young women working in the restaurant/coffee area was incredibly RUDE! Our orders were always wrong and it took 30-40min to get our food! The wind was bad by the pool area while we sat out there and umbrella came out of the table and it hit me, the staff that was out there knew about the incident and didn’t care at all. They didn’t even apologize or say anything.
Family
8/10
Excellent
17 Jun 2026
Aimee
Things got off to a bit of a rocky start. There were no rooms ready when we tried to check in despite it being 6:30. However the people working the front desk worked hard to accommodate our family. They were able to get us keys to the pool so my kids could swimming while we waited. Once a room was available we were offered a variety of things for compensation due to the inconvenience which we appreciated even though we had not asked for them. The room was nice and overall the hotel was clean and updated.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Marisha
Good but bar/restaurant closed before we got there. Limited dining around the area later at night.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Alese
My favorite place to stay in Grand Rapids, the staff is always helpful and super nice. Rooms are beautiful and lobby is beautiful, always have a great experience.
Friends_and_family Friends
10/10
Exceptional
14 Jun 2026
Jennifer
Stayed in a double room on the fourth floor. Room was clean and well kept. The only real issue was the size of the bathroom, it was a bit small but still functional. The staff were friendly and attendant. 10/10 I would recommend staying here to anyone. I would like to see a shuttle to the downtown area as parking in Grand Rapids was challenging.
Friends
8/10
Excellent
12 Jun 2026
Shannon
The room is clean and staff are very pleasant. Unfortunately, the pillows this stay were terrible and I had to ask for 2 more which were exactly the same as the pillows in the room.
Partner
8/10
Excellent
05 Jun 2026
Timothy
Room was clean but we stayed there before and we’re not told that the tiki bar was closed for construction and the restaurant has a very limited menu. A recommendation for the property is to put better signage around the property on how to get to other areas of the hallways. Very confusing finding rooms.
Partner
4/10
Poor
01 Jun 2026
Ivan
Toilet leaked onto floor of you didn’t shake handle .
Partner
10/10
Exceptional
31 May 2026
Roosevelt
Good
Family_with_children
10/10
Exceptional
30 May 2026
David
The staff is amazing. The hotel is older and shows its age. There was damage to the walls, baseboards I. The room and the shower sprayer missing.
Self
6/10
Pleasant
29 May 2026
Yoshi
good location
Family_with_children
10/10
Exceptional
24 May 2026
BRANDI
We enjoyed our stay and will be back anytime there is a tournament
Friends_and_family Family
8/10
Excellent
17 May 2026
Nick
😊
Family_with_children
6/10
Pleasant
17 May 2026
Kevin
Couldn’t use the hot tub because they decided to put in chemicals during operation hours before our check out.
10/10
Exceptional
09 May 2026
Lisa
Wonderful pool and hot tub area!
10/10
Exceptional
08 May 2026
Brian
Clean room
Partner
10/10
Exceptional
30 Apr 2026
Lisa
Very clean and the pool was warm. Excellent experience
6/10
Pleasant
30 Apr 2026
Greg
The room did not have a remote control for the TV and the coffee was decaf only. Upon checking out I mentioned this to the front desk personnel, and he didn’t seem to give it any attention. On the other hand, the shuttle bus drivers were awesome!
8/10
Excellent
25 Apr 2026
Donald
Everything was fine
Self
4/10
Poor
19 Apr 2026
Melanie
Somewhat disappointing. Don’t pay for extra amenities when booking because it’s not a guarantee
Friends
6/10
Pleasant
17 Apr 2026
Kendra
The bed was clean, the bathroom was clean, the walls were not.
Self
6/10
Pleasant
13 Apr 2026
Francesco
Mediocre place with not a very receptive concierge
Self
10/10
Exceptional
10 Apr 2026
Julie
Clean and comfy
Family_with_children
10/10
Exceptional
08 Apr 2026
KATHLEEN
Great
Friends_and_family Family
4/10
Poor
25 Mar 2026
Cinthia B
La persona de recepción, fue grosera con unas personas en linea, esperando check in
Partner
10/10
Exceptional
24 Mar 2026
Susana
Parking was good. I would suggest that the shuttle bus be more cautious. It almost hit me as I was coming out of my parking space due to the shuttle speeding.
Staff was good.
The Starbucks cafe would be convenient if they would want to make your coffee. I wanted a white chocolate mocha and employee said she had just cleaned the expresso machine and did not want to dirty it. It was like 7 pm.

Maybe have instructions on how to use the thermostat as it was very cold and then too hot. I figured it out after multiple time tries trying to set the temperature at a comfortable setting.
Business
10/10
Exceptional
22 Mar 2026
Nina
Great location, clean, helpful staff and nice hotel
10/10
Exceptional
15 Mar 2026
JULIAN
Parking was safe and easy. Pool was clean.
Partner
10/10
Exceptional
13 Mar 2026
Richard
Great hotel
2/10
Poor
08 Mar 2026
Rick
Pool sucked they promised ot was open 2 times before check in and then proceeded to tell us it was closed
8/10
Excellent
01 Mar 2026
Rodney
Great weekend!!
8/10
Excellent
24 Feb 2026
Elefteria
Nice rooms and great common areas to hang out, eat, swim and workout. Staff was all nice and helpful. We were there for a tournament and have gone to this hotel every time for the last 4 years. Will continue to make this our home base in Grand Rapids.
4/10
Poor
24 Feb 2026
Christopher
The hotel had a billiards competition on Saturday night and I guess some of the participants were staying there and they were fighting and yelling in the hallway at midnight. Then when I woke up in the morning, they were still yelling outside. Just very unruly didn’t get any sleep at night waste of money.
Self
10/10
Exceptional
21 Feb 2026
Monica
Favorite place to stay in Grand Rapids
10/10
Exceptional
20 Feb 2026
TARSEM
clean room and staff very friendly
8/10
Excellent
17 Feb 2026
Thomas R
Nice place, comfortable with friendly staff. Impressed with the restaurant.
Self
10/10
Exceptional
16 Feb 2026
Steven
Everything excellent
Business_and_leisure Partner
10/10
Exceptional
15 Feb 2026
Carrie
Friendly staff, clean rooms, the restaurant was nice, pool and hot tub was a plus, easy to find.
10/10
Exceptional
15 Feb 2026
Tonya
Clean room. Nice staff.
8/10
Excellent
12 Feb 2026
Stephanie
Clean room, nice venue, nice atmosphere and wonderful people.
Business Partner
10/10
Exceptional
08 Feb 2026
Michael
Room was clean. Staff was friendly and breakfast was great way to start the morning.
Partner
10/10
Exceptional
25 Jan 2026
Dana
Fast friendly check in. Very comfortable beds and pillows. Room was very clean! Will definitely be back!
Leisure Partner
10/10
Exceptional
25 Jan 2026
Johanna
Room was clean, hotel was nice. Breakfast not included, which i thought it was. Other than that restaurant on site had great food and a starbucks. Good experience.
Leisure Family_with_children
10/10
Exceptional
23 Jan 2026
Renae
Absolutely perfect and easy and I had 3 small children with me
Leisure Family_with_children
10/10
Exceptional
22 Jan 2026
Julianna
Property was clean and comfortable and the staff were helpful and polite.
10/10
Exceptional
19 Jan 2026
Jean
Very hospitable staff. Excellent all around experience. The front desk staff and GM, bar tender, shuttle driver - exceptional service. Im so happy. Im recommending to everyone I speak with. Park and fly service is fabulous. Many Many Thanks to employees at Sheraton GRR
Leisure
10/10
Exceptional
19 Jan 2026
Tami
Elise was amazing
10/10
Exceptional
18 Jan 2026
Paula
Very nice place. They do not have a buffet, but do have a VERY expensive breakfast you can pay for. We opted to go down the street to IHOP.
4/10
Poor
11 Jan 2026
Terri
One of the glasses in our room when we checked in had a lipstick stain. There are no pictures on the walls of the room - the room was not inviting at all. On our last night there there were guests yelling near our room in our hallway about 2am - hotel staff made no effort to quiet them down.
Business Partner
6/10
Pleasant
03 Jan 2026
Mark
Nice clean
Partner
2/10
Poor
30 Dec 2025
Garry
Even though I had called the hotel saying that our flight had been delayed and we would not be arriving until midnight. Then lady assured me that they would save our room. When we arrived, they told us that they did not have a room for us.
Leisure Family
10/10
Exceptional
29 Dec 2025
John
Excellent facility. Close to airport which we needed. Michael, the shuttle driver from the hotel to the airport, was outstanding. Professional, friendly, and safety minded. Snow storm was bad and he drove very professionally. Dinner the evening before was very good; Kari, the server, was excellent. Will stay here again.
Partner
8/10
Excellent
20 Dec 2025
Fred
Very clean. The heating unit was extremely loud and needs service.
I will not use Expedia next time I book... I tried to use AARP and they said that had to be done at booking.Expedia said show card when checking in. NO DISCOUNT - BS
Leisure Family
8/10
Excellent
19 Dec 2025
Janice
Was great to have park and fly option with 24 hour shuttle! My only complaint was the poor condition of the bathroom. Loose fixtures and mold in corner of shower.
Partner
10/10
Exceptional
14 Dec 2025
D. Anthony
Breakfast was an upcharge, not continental.
Hot tub was hot but kids unsupervised after 10pm ruined it for my wife and I
Leisure Partner
10/10
Exceptional
08 Dec 2025
Katy
Very clean, comfortable and aesthetically pleasing. I will definitely stay here again.
Leisure Family
10/10
Exceptional
08 Dec 2025
Michael
Everything was great.
10/10
Exceptional
29 Nov 2025
Jen
Front desk staff so great !!
Leisure Family
10/10
Exceptional
29 Nov 2025
Matthew
Smooth, fast and easy! The lady at the desk was super nice and friendly! We love this hotel! We come often for a staycation!
Partner
10/10
Exceptional
29 Nov 2025
Mark
Bathtub was dirty. Other than that, an excellent stay. Service was great, from check in to breakfast, to check out
Friends_and_family Family
4/10
Poor
27 Nov 2025
Heidi
Room choice was not grrat. I had a leg injury and had a long walk to room. When i got there nect door room had loud noises, i thought that it would ne an isdue. Reseption guy was the only person working with no concern for comfort. Kept asking why i might want to change rooms. Like my reason of not wanting to be next to noisy room. Towels were stained and the heartter had to be turned off because of the loud noise it made. Bathroom shower was not clean and doors were dinged and doors were old.
Leisure Family
10/10
Exceptional
16 Nov 2025
Ryan
Room was clean and spacious. I can tell they’ve done updates.
Business Partner
2/10
Poor
15 Nov 2025
Ewart
Didn’t go because of medical emergency and still trying to get refunded or date switched
6/10
Pleasant
08 Nov 2025
brenda
I called prior to our stay and asked at check in to be near one of the teams (college football) staying at the hotel, they said they were booked and could not place us near the team. My reservation was made way before they were completely booked! Instead we were put on a floor with a bunch of young kids (hockey team). They were loud running around in the hallway and were playing hockey in front of the elevators. They finally quieted down until 10:45 when they started up again. We used the hot tub, there were 3 others using it also, when we went to get out we found there were no towels. One of the other people went to ask for towels, we all stayed in the hut tub another 15 - 20 minutes and no towels came. I went to the front desk and asked, they said they would bring some out, 10 minutes went by, no towels came.
We just left and dripped on our way back to the room. We stayed at this hotel on 10-10-25 and had a great stay, last night was NOT a great stay for the experience and price we paid.
Leisure Partner
10/10
Exceptional
02 Nov 2025
Chaquita
Quiet
Leisure Family
10/10
Exceptional
01 Nov 2025
Misty
Room was super clean, front desk was friendly and the pool area was fantastic!
Leisure Partner
10/10
Exceptional
27 Oct 2025
Diana
Very nice room!
Leisure Family
8/10
Excellent
25 Oct 2025
Charles
Bar was not stocked well.
slow service for dinner and breakfast.

Servers were very pleasant.
Friends_and_family Family
10/10
Exceptional
24 Oct 2025
Lester
Very nice and clean hotel.
8/10
Excellent
12 Oct 2025
Ralph
Room was clean except the mildew in the shower. Taking a shower this morning only to find the body wash dispenser empty and had to wash with shampoo instead. The balcony was covered in spider webs and leaves, so we couldn’t enjoy it. The room was cold and damp. The thermostat in room are non-functional. Everything in the hotel is on 1 system controlled by staff. The shrubbery was overgrown and made it hard to traverse from the lobby to handicap parking without walking on the driveway, which had trash and food smashed on it.
The staff was polite, and professional. The lobby and conference areas were immaculate.
Business_and_leisure
10/10
Exceptional
11 Oct 2025
brenda
Would stay again and recommend to anyone
Leisure Family
8/10
Excellent
08 Oct 2025
Erica
The only reason I didn’t give excellent marks is because of a sensitive topic. The personal Hygiene of the cleaning staff needs to be addressed. Unfortunately the body odor was very lingering even after they left the room or hallways. I know this is a personal issue but it was quite unpleasant.
Business
8/10
Excellent
03 Oct 2025
Leo
Everything was good. Air conditioner was a little loud but kept the room cool which was good. The bench in front of the tv was very conveinant. All in all everything was good. Great place to stay and would recommend to anyone!
10/10
Exceptional
01 Oct 2025
Tor
C
10/10
Exceptional
29 Sep 2025
Samuel
Yes
10/10
Exceptional
28 Sep 2025
Tom
The property is pleasant, clean, had everything adequately organized for our fly fishers gathering. Very pleasant experience.
Leisure Self
10/10
Exceptional
28 Sep 2025
Matthew
Nice hotel with a nice pool area loved the lower ground room with walk out patio. We played dice and cards outside on one of the tables loved the outside area it was pretty, lots of light, nice tables and chairs.
10/10
Exceptional
25 Sep 2025
Cassie
Great hotel with a wonderful indoor/outdoor pool area. I was disappointed the Tiki Bar was only open on the weekends as we stayed during the week and left Saturday morning. The landscaping was not great, plants were dead and in need of replacement. The bathroom inside the pool area didn't close properly and wouldnt lock. The balcony attached to our room had beer caps left so it wasnt checked or cleaned before our stay.
All in all it was a nice hotel and the location was convenient and close to shopping/restaurants. The staff was wonderful, very helpful and pleasant.
Leisure Family
10/10
Exceptional
22 Sep 2025
Nobuko
Very clean.
Leisure Partner
10/10
Exceptional
21 Sep 2025
Iustin
Good atmosphere
Leisure Family
10/10
Exceptional
20 Sep 2025
Stephen
Staff were great at check-in
8/10
Excellent
18 Sep 2025
Eddie
Great stay
Business_and_leisure Self
10/10
Exceptional
15 Sep 2025
General
Great hotel.
Leisure Self

Location & surroundings

Sheraton Grand Rapids Airport Hotel
5700 28th Street Se, Grand Rapids, United States

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Sheraton Grand Rapids Airport Hotel

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