Name: Santa Clara Porto
Address: Rua da Alegria, 313, Porto, 4000-044, PT

4/10

Poor

24 Apr 2026

Tami

Morning staff was quite friendly and helpful. Afternoon staff, not so much. Hotel is quite old and has not been refreshed in many, many years. You could feel the coils on the mattresses. The size of room was nice by European standards, so no complaints there. Some lighting fixtures did not work including overhead light in bathroom and one of the bed lamps.

Friends

10/10

Exceptional

11 Apr 2026

Samuel

Decent pace for price and location.

Friends_and_family Friends

8/10

Excellent

14 Feb 2026

Bryce

Overall the stay was fine. Friendly at

10/10

Exceptional

11 Oct 2025

Vicky

Great location!

8/10

Excellent

18 Oct 2024

melinda

Well located just off a busy street 10 min walk from clerigos. Staff didn’t speak English but very nice and friendly. Everything was clean but worn out looking. Could use some paint.

Leisure Self

6/10

Pleasant

21 Sep 2024

Irene

The location was amazing! Near so many places. The staff were great but the room had a strange layout. It was a good size room with a balcony but the shower was outside the bathroom . You have to ring a bell to enter the hotel, it was loud and annoying when people came really late because we can hear it from our room and we were on the second floor.

10/10

Exceptional

15 Jul 2024

John

Perfect stop in Porto

We were traveling, so one night stay.
Service was great, perfect area.
5 minutes from metro

Partner

8/10

Excellent

14 Nov 2023

stephen

Hotel was nothing like what is shown in the photograph, it is an old hotel and the bed was old, but the shower was hot, the TV and heating worked and the bathroom was clean. It was as expected for the money and the staff were friendly.

Partner

4/10

Poor

08 Oct 2023

Chau

The location is convenient to Sao Bolhao station and main strip of shopping and market in that area. The hotel itself is located around the corner on the hilltop. There is a lift inside and most rooms have balconies I believe. The rooms have high ceilings. All other amenities are old. The AC doesn’t work. The shower needs a re-grout. The doors need some grease on the hinges. Overall the cost per night is too expensive for the quality of the establishment. Nothing looked like the photos.

Leisure Self

8/10

Excellent

14 Sep 2023

JOSE

Nice place, cleaning and perfect room for short time

Leisure Partner

6/10

Pleasant

06 Aug 2023

Tony

Staff were nice. The elevator was a bonus! Room was small and the balcony didn’t have the resting lounge chairs like in the photos! Place looked nothing like the pictures on Expedia! The bed was like sleeping on wires, quite uncomfortable. Looked photoshopped as it was stated in reviews. Location was great!

Leisure Family

4/10

Poor

16 Jul 2023

Dana

This was not what I expected based off of the description on the site or even some of the reviews. The room looked nothing like any of the pictures. I was also very worried because the one window in the room opens all of the way out onto a patio, which also opens out to another room - which means that if your window is open, someone can literally walk into your room. That really freaked me out because my window was wide open when I entered the room at 10PM. Additionally, the wifi was very hit and miss, but I've been told that's common for the area.

Leisure Self

10/10

Exceptional

07 Jul 2023

Margarita

The property was clean, near to shopping streets and beautiful churches. Good service.

Business_and_leisure

10/10

Exceptional

30 May 2023

helena

It’s was great! The Brazilian receptionist was great

Leisure Family_with_children

8/10

Excellent

15 Apr 2023

Antonio

Descent 3 star hotel

Leisure Partner

6/10

Pleasant

24 Mar 2023

salvatore

Nothing

8/10

Excellent

18 Sep 2022

Marzena

The staff was pleasant, there was a dirty diaper behind the chair so the cleaning obviously is not thorough. Shower was small but did have hot water so that was good. It was old. The lobby is much more updated than the rooms.

Leisure Partner

6/10

Pleasant

02 Sep 2022

Esteban

It’s not like in the pictures :/

Leisure Self

8/10

Excellent

30 Jul 2022

Sigrid

location was great. bed was comfortable. room was loud as although windows were closed, there was a lot of noise of cars passing on the cobblestoned street which stopped at some point during the night. bathroom floor had hair.

Leisure Self

4/10

Poor

05 Jun 2022

Mery

I booked accommodation for 5 ADULTS and at arrival only had accommodation for 4. Had to pay extra for a very noisy room for 3 adults. I would like to seek reimbursement of what I had to pay extra at the hotel. I was offered another not so noisy room but the access was through a very, very narrow and steep staircase. The 2-adults room had mold in the bathroom, the air-condition was not working and the light keep flashing all night keeping us awake. A part from a small reception there is nothing in the hotel that can describe it as hotel. A part from a bed, two side tables, wardrobe and a TV there is nothing else in the room.
Staff was nice.

Leisure Friends

10/10

Exceptional

06 Sep 2021

Mohamed

I was here with my wife and child, the service was good. People are nice, we enjoied the stay

Friends_and_family Family

6/10

Pleasant

06 Jul 2021

Endre

Cheap and avarage in the city center

Nice location, kind stuff, but rooms wall are thick so you hear every move of your neighbors, and our bedsheet was clean but full of spots from previous usage.

Partner

4/10

Poor

05 Jan 2020

Mile

This is a very old bulging, the rooms need repairs and renovation. Our toilet wasn’t working ok. Pictures in internet are misleading.

Leisure Family

6/10

Pleasant

31 Dec 2019

Verified traveler

Bathroom didn’t even have door and floor was always wet - not sure where ir was leaking from.
Beds not so good, very old mattresses.
Good staff though.
Lower your expectations, a place in a good location only to sleep.

Leisure Friends

8/10

Excellent

11 Dec 2019

Verified traveler

It was walking distance to Porto City Center and convenient from bus station and airport.

Leisure Partner

10/10

Exceptional

12 Nov 2019

Verified traveler

clean rooms, friendly staff excellent location very comfortable and safe

Leisure Self

2/10

Poor

09 Oct 2019

Josephc

There was nothing to like about this place
I must of gotten the worse room in the hotel
The paint was chipped on the walls
The toilet Didn’t work properly
The tub was chipped
The pictures on Expedia are nothing like my room
It’s false advertising
The room I got was like a room a John would book for a one night stand
Don’t stay here pay a little extra for a better place

Leisure Family

6/10

Pleasant

13 May 2019

Kathryn

Santa Clara Porto

Good location and only a short walk to some lovely cafes. Quite a tired hotel and would definitely benefit from a lick of paint. The bathroom shelf had been removed but not replaced so there was no place for toiletries/make up etc. Staff were friendly and pleasant. It was a pretty cheap deal so no complaints on that score.

Partner

4/10

Poor

11 Oct 2018

wendy

Sparse, No Frills Hotel.

When we arrived it would have been nice to be greeted in a more friendly way, been given a map of Porto and been told times of breakfast. The breakfast was horrible, cold coffee and very meagre amounts and choices of food. The quality of the food was lousy. The hotel was only adequate, easy to walk to Cento. We are having breakfast out this morning. I would not recommend it.

Partner

8/10

Excellent

09 Oct 2016

Winsin

Good customer service

Hotel is very basic, room is very basic, but the staff are very friendly and helpful.

6/10

Pleasant

10 Jan 2016

Simon

Good Value but the Ritz It Aint!

The positives are that you get a clean, comfortable room in an ideal location for a reasonable price. The negatives are that staff speak little English and that the rooms are in urgent need of updating. Great for one or two budget travel nights but you might want to look elsewhere if you plan on a longer stay. Bolhao market and Metro station are a couple of blocks downhill from here.

Partner

6/10

Pleasant

17 Oct 2015

fuk piu

hotel reception staffs very helpful, i took bus to Porto than from bus station to hotel by walking will take long way about 20-25 mintunes to reach hotel,better take taxi to hotel but i don't know the taxi cost.!

Partner

8/10

Excellent

22 Aug 2015

Paul

Nice hotel

Great value with breakfast
Hotel staff very accommodating

10/10

Exceptional

14 Aug 2015

Verified traveler

A very quaint hotel with few rooms and very nice

I went with my family to Porto this hotel was just we needed, it was a quaint small room with nice helpful stafs and good breakfast I defiantly recommend it.

Family

2/10

Poor

06 Jan 2026

Agustin

Mal. No pude llegar por culpa de la aerolínea y no aceptaron mí cancelación.

10/10

Exceptional

28 Dec 2025

Vinicius

Rapida, so para passar uma noite.

Friends_and_family Family

6/10

Pleasant

24 Oct 2025

Deniz

Hôtel très bien situé pas loin des métros, centre commercial, rue piétonnw ainsi que les monuments historiques

Partner

6/10

Pleasant

05 Mar 2025

Maria Amparo

Barato, bien situado, anticuado

Está bien situado, pero el mobiliario y los sanitarios estaban bastante viejos. La ducha tenía también mohonegro

Friends_and_family Friends

2/10

Poor

03 Nov 2024

Enrique

Un desastre

Tuvimos que solicitar un cambio de habitación a nuestra ya que la que nos habían designado tenía humedades, olía mal, colchones muy viejos y un ruido tremendo proveniente de la calle ya que era un bajo. Nos cambian de habitación ( somos una familia de 4) y el cambio no fue mucho mejor, aunque muy amables, las instalaciones en general están muy deterioradas.

Friends_and_family Family

6/10

Pleasant

04 Oct 2024

Naid

Las instalaciones son muy viejas, las camas necesitan ser cambiadas

Leisure Family

8/10

Excellent

27 Sep 2024

Gabriel

Buena ubicación

2/10

Poor

07 Jun 2024

Maria Soledad

Péssimo sinal

Fui enganada por vocês . Isto não é um Hotel. É um residencial velho e decadente. Não recomendo para ninguém.

Friends_and_family Friends

6/10

Pleasant

01 Apr 2024

Verified traveler

Meget slidt og støjende hotel

Meget slidt hotel med flere mangler (som fx en stikkontakt til sengelampen) virkelig ustabilt wi-fi, hvilket dog måske skyldes den gamle bygning. Det værste var dog at der var ekstremt lydt, så man kunne høre alt hvad naboerne lavede. Personalet var ikke specielt hjælpsomme og virkede ligeglade. Beliggenheden var god, men det er nok det mest positive, der kan siges.

Partner

2/10

Poor

28 Mar 2024

piero

La camera non corrisponde ai dettagli come dal documento di prenotazione abbiamo parlato alla reception e non ci consentono di cambiarla

2/10

Poor

31 Oct 2023

Gilson Rodrigues

Ruim demais para ser hotel…

Lugar ruim, velho, cama muito desconfortável, porta bate a noite toda (mesmo fechada), funcionários não ficam na recepção. Tem que chamar toda vez que precisa de algo.

Friends_and_family Family

2/10

Poor

28 Oct 2023

Clarissa

100% MOFO!

Terrível. Quarto completamente mofado. Paredes, chão, teto. Pedimos pra trocar de quarto e o outro estava ainda pior. Cheiro forte e horrível. Tivemos que ir embora no meio da noite.

Business

8/10

Excellent

12 Oct 2023

Bernd

Einfache, sehr saubere Unterkunft mit guten Betten. Perfekte Lage für mich, der große Markt ist nur 5 Minuten zu Fuß entfernt. Eine schöne, belebte Einkaufsstraße und die Metro ebenso. Mehr benötige ich nicht.

Leisure Self

4/10

Poor

07 Oct 2023

alexis

Chambre vraiment décevante

Une chambre décevante. Situé dabs l'entree de l'hotel au niveau de porte d'entrée. On entend tout les bruits. Impossible de dormir sans boule quies. La propriété est nul. Drap taché. Salle denaun en mauvaise état. Nous abond payer chere pour la qualités de l'hôtel

Partner

6/10

Pleasant

21 Sep 2023

Umberto

Quite good

Business Self

4/10

Poor

24 Aug 2023

Sarah

Sale, moisissure, mal isolé. Hygiène tres douteuse

Leisure Family

2/10

Poor

14 Jul 2023

Kristoffer

Golvet var mjukt av fukt och det rann vatten från. Dom har bilder på frukost men det finns inte .
Dåliga lås på dörren.
Kommer inte hit igen och rekomenderar inte till någon.

8/10

Excellent

05 Apr 2023

yves

Décor simple mais propre. Avions une chambre avec lit double et accès à une terrasse. Bon accueil, on nous a expliqué comment se rendre à pied aux différents endroits de la ville. Je recommande. Bon pas cher

Leisure Partner

4/10

Poor

27 Mar 2023

carlos

quarto decepcionante

As fotos dos quartos nao correspondem ao quarto existente, cama confortavel mas quarto muito basico e mt apertado casa de banho muito pequena quarto para dois adultos e duas criaças com 2 camas casal decepcionou

Friends_and_family Family

6/10

Pleasant

26 Feb 2023

Raquel

Buena ubicación, pero cuarto malo

El hotel estaba en perfecta ubicación, cerca del centro por monumentos famosos como prometido. El servicio amable, nos guardaron las maletas para ir a pasear, porque llegamos antes de la hora del checkin. Lo malo fue la cama, se sentían los resortes al grado de impedir el sueño y no hay calefacción; estaba congelado.

10/10

Exceptional

24 Jun 2022

Rubi

Bie. Sólo que se prendieron dos veces alarmas mientras dormía despertándome

Leisure Self

6/10

Pleasant

14 Jun 2022

Diana

As condições de conservação do local não são boas - a conservação deixa muito a desejar.
Por outro lado, em absolutamente todas as vezes que tratamos com os funcionários, a atenção, a amabilidade, a empatia, o foco no cliente e a presteza se destacaram.
Ficamos por apenas um dia. Mas gostaria que esses meus comentários ajudassem o local a dar uma atenção melhor à estrutura, considerando, cama, guarda-roupa, torneiras e piso; pois eu realmente gostaria de voltar numa outra oportunidade e ficar por mais tempo.

4/10

Poor

28 May 2022

Stephanie

Sehr schmutziges Zimmer, insgesamt heruntergekommen, der Putz fällt im Zimmer von der Wand, eine Steckdose war herausgerissen und nicht benutzbar, stark befahrene Straße, Bauarbeiten im Haus gegenüber. Der Empfang war zwar freundlich aber sehr unangenehm, da mir das Lied \"Küssen verboten\" von den Prinzen vorgespielt wurde - als alleinreisende Frau nicht das, was man abends vom Portier hören möchte. Nicht zu empfehlen.

Leisure Self

6/10

Pleasant

03 Mar 2022

Benoît

Hôtel très moyen

La chambre avait une belle vue sur la ville de Porto. Par contre elle était sans balcon avec une mini salle de bain. On peut circuler qu'à 1 personne dedans et quand on doit laver des enfants en bas âge c'est compliqué. La cuvette des toilettes n'était pas fixée et cassée. La salle du petit déjeuner ne correspond pas du tout à la photo et il n'y a pas d'espace de jeu comme montré sur les photos. Les photos ne sont pas toutes réelles et pour certaines enjolivees. Il n'y a que du stationnement payant dans la rue. Pour résumer je ne recommande pas du tout, surtout en famille.

Friends_and_family Family

6/10

Pleasant

23 Sep 2020

Xavier

o volveriamos ni lo recomendamos

La verdad en toda la estancia no han cambiado las sabanas y eso pues bueno , lo peor es que no han sacudido las mismas y si añades que no barren ni friegan se complica a tener que hacerlo tu antes de acostarte , kas toallas las dejabas en el suelo o tampico las cambiaban no habian puertas en w.c , las camas incomodas , las almohadas de trocitos de espuma como hacia cien añios atras y personal nada agradable ,ah!! Y las habitaciones no tienen nada que ver con las de las fotos

Partner

4/10

Poor

14 Jan 2020

Cristina

Serviu para uma noite

A fazer a reserva inseri campo de pedido especial: quarto aquecido à chegada com 2 camas e possibilidade de saída tardia pelas 15h
Na entrada nada foi considerado pois numa folha de papel não tinha nada mencionado (supostamente já não devia ser impressa pois portal anuncia a não impressão da reserva e levar em modo digital o comprovativo)
Outra Surpresa taxa de turismo, onde é divulgado ? Letras pequenas? Não me parece honesto não ser logo divulgado esse acréscimo por pessoa.
WC muito pequenos

Friends_and_family Family

4/10

Poor

31 Dec 2019

Jessica

Not the best place to stay in Oporto.

Partner

6/10

Pleasant

06 Nov 2019

Verified traveler

Très jolie vue et belle chambre, mais pas d'eau chaude

Leisure Family

8/10

Excellent

15 Oct 2019

Verified traveler

A refaire

Hôtel très bien situé, près des bus et métro. Très propre, facilité pour entrer et sortir : quelqu'un toujours présent.
Non respect des horaires de bus le samedi (plusieurs bus ne sont pas passé). Pas beaucoup de choix dans la nourriture typique dans les petits restaurants (poissons)

Family

4/10

Poor

21 Sep 2019

Patricia

Décevant

Hôtel très très moyen.
Terrasse non aménagée, chambre petite,
sans aucune déco, murs blancs, aucune affiche...
Bruyant, on entend la sonnette d’entrée et mauvaise isolation entre les chambres...
Par contre, bien situé.

Partner

2/10

Poor

05 Sep 2019

Verified traveler

Nunca mais.

Reservei um quarto triplo, com 3 camas de solteiro. No check in informaram que só tinham 1 quarto com duas camas de casal. Banheiro minúsculo.

Friends

2/10

Poor

02 Aug 2019

fernando

Hotel no recomendable, mejor dormir en la calle

Family

8/10

Excellent

25 Jul 2019

George

Boa estadia

Quando chegamos no hotel não havia o quarto selecionado e fomos direcionados a um apartamento da rede, bem próximo ao hotel. Fomos enviados de táxi e a hospedagem tinha uma ótima qualidade, metrô perto, camas boas e bom banho. Voltaria, com certeza.

Family

8/10

Excellent

08 May 2019

Verified traveler

buena ubicación y personal muy amable.

está bien ubicado, cerca del metro de Bolhao, y de bares y cafeterías para desayunar y comer. las camas cómodas y el baño completo. tiene ascensor. El personal es muy amable.

Family

6/10

Pleasant

06 Jan 2019

HIDEAKI

設備は期待出来ない

エアコン(暖房)が効かなかった。浴槽があるのは〇。但し、浴槽上の木材が腐っていて汁が垂れてきた点はマイナス。シャワー浴びた後、壁に水滴がしばらく付着しており、換気力も弱そう。

8/10

Excellent

04 Jun 2018

Aline

Hotel acolhedor

Hotel bem acolhedor com staff prestativo.
Localização excelente, mas carro não chega, precisa andar uns 200 metros com as malas.

Family

4/10

Poor

04 Oct 2016

Yoann

Hotel de dépannage

Terrasse proposée avec chambre mais partagée avec d'autres chambres.
Porte donnant sur terrasse ne se fermant pas => obligé de descendre le store pour un min de sécurité.
Chambre petite peu confortable
\"Sdb\" très petite avec douche dans un couloir.
1 nuit est plus que suffisante si voyage en famille.

Family

6/10

Pleasant

29 Sep 2016

annie

Hôtel calme

Déçu par rapport aux photos mais le personnel est accueillant et sympathique .

6/10

Pleasant

27 Sep 2016

patricia

Hôtel plein centre

La chambre 1 en bas très bruyante (porte d'entrée et circulation ininterrompue sur route pavée). Chambre avec terrasse : bien mais mauvaise insonorisation. Petit déj : très moyen, café froid, choix très limité. Personnel très serviable et sympathique, à l'écoute si problème et conseille pour visiter. Hôtel situé centre, près du métro bolhao, peut tout faire à pied, calme malgré l'affluence des rues avoisinantes et des touristes sauf la. chambre en bas prévue pour handicapés..

Partner

8/10

Excellent

24 Sep 2016

Petr

Удобно расположенный, но шумный отель

Остановились в этом отеле во время нашего визита в Порто. Машину можно оставить на подземной стоянке за 10 евро в сутки. Оснащение номера стандартное. Окна номеров выходят на улицу и из-за этого в комнате очень шумно. Кроме того наш номер был на первом этаже и мимо нашей двери постоянно проходили люди. Ну и звонки в дверь мы слышали все - это самый сильный недостаток отеля.
С другой стороны, отель очень удачно расположен. Соседняя улица - чисто пешеходная, с кучей кафе и магазинчиков. По ней буквально через несколько кварталов можно добраться до исторического центра.

Family

8/10

Excellent

24 Sep 2016

MUHLETHALER

hotel très propre et accueillant

Nous avons été très bien accueilli et très bon hôtel à recommander

Partner