Hotel Mouton Blanc

France , Cambrai
CAMBRAI, Centre-ville gare.
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100 reviews shown

8/10

Excellent

28 Dec 2025

Jared

We really enjoyed staying at Mont St Michel. It was great to be there in the morning prior to any crowds. The room was clean and bigger than we expected.

Finding the check-in and locating the building with rooms is the biggest issue. Make sure that you have excellent instructions and read them over many times to avoid confusion at check in.

Leisure Family

10/10

Exceptional

27 Dec 2025

Brenda

Location

10/10

Exceptional

28 Nov 2025

Glenn

Fun experience

10/10

Exceptional

25 Nov 2025

Lorna

Lovely, welcoming, helpful reception staff at the Terasse Poulard, room at the Mouton Blanc was great and spotless, and breakfasts at the Mere Poulard and La Confiance. Being someone with food intolerances, they catered brilliantly for me at both with plant milks and gluten free cereal, other options i could eat were available too. Unfortunately, the breakfast staff at the Mere Poulard, however did not seem to have the time or patience for me or anyone else asking them questions. I need to ask due to my intolerances and cannot consume caffeine for medical reasons, so with no decaf coffee readily available, i had no option but to ask if it may be possible. Checking on options for gluten free and dairy free products such as milk is a must for me everywhere i go. I dont ask these questions to be difficult or a nuisance. It is essential for anyone like me with intolerances and even more so with allergies.

10/10

Exceptional

24 Nov 2025

Mariano

Everything was perfect. Rooms are small but it is what you would expect for staying in a medieval story town. It is magical to stay in Mount Saint-Michel. Highly recommended

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Thomas

Small room, old building, long winding stairs, mediocre hotel in a fabulous setting.

Partner

8/10

Excellent

11 Nov 2025

Greg

Parking s arranged for the whole Island at an onshore site with shuttle bus to take you across causeway.

Business_and_leisure Family

10/10

Exceptional

10 Nov 2025

Andrea

Easy instructions provided before check in, the reception is at the sister hotel. Mouton Blanc breakfast is also at the sister hotel. Staff were very helpful and happy to answer questions and help.
Room was clean and had everything we needed.
Shower gel and soap in bathrooms but no shampoo and conditioner. Beds comfortable, wonderful luxury to be able to walk around the island after dark when all the crowds have left!

Leisure Family

8/10

Excellent

04 Nov 2025

Mariah

Lots of stairs climbing to our room. Very confusing checkin process, with no sign explaining how to proceed. An email in advance or note on the door woujd be very helpful.

Partner

10/10

Exceptional

28 Oct 2025

Olga

room was super small but to be expected on thie small island.
Finding where to check in was tricky,but ok. Nice to arrive at about 4:00 pm. perfect.

Leisure Partner

6/10

Pleasant

22 Oct 2025

Holly

Very small room but I guess that is to be expected on Mont Saint Michele. It was really difficult to find bc the reception in labeled as a different hotel and then our room was up the street and around corner along with 7 other rooms, not where the restaurant for hotel was.

Partner

10/10

Exceptional

16 Oct 2025

Brigg

The room was clean and had a great view. The front desk staff we're very friendly and accommodating, they let us store our bags while we walked around the village after checking out.
Just be advised that you need to get an accrss code from them for a parking lot on the main land and take a shuttle to the island.

Leisure Partner

8/10

Excellent

15 Oct 2025

Harold

It's nice to be able to stay in Mont Saint-Michel. The Hotel Mouton Blanc provides this opportunity.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Tiziana

Everything was amazing. Rooms are a bit dated but to be expected. They are nonetheless clean and comfortable. Would definitely recommend spending the night there.

4/10

Poor

10 Oct 2025

Cary

Location was great, hotel is old and rug is scary.
Very dirty.

Leisure Family

2/10

Poor

08 Oct 2025

Wendi

No good!

Check in was late, not til after 4:30. Black mold in ceiling bathroom. No one available to help. Zero customer sevice

Partner

8/10

Excellent

01 Oct 2025

Mehmed

Old structure but very cool location. Comfortable size room.

Leisure Partner

8/10

Excellent

30 Sep 2025

Josh

This is a complicated review.
The hotel itself is located in an amazing old building, on an amazing street on the island. A once in a lifetime opportunity!

The hotel rooms are small and they leave a lot to be desired. Bathrooms are new ish… but the carpets are ruck, stained and gross.

Also you’ll be awakened at 5 am as the many stores and restaurants on the little street obtain their daily deliveries. This is only because the streets are walk only and they must be empty to move merchandise down the streets.

That said, we wouldn’t do it any other way. It’s an amazing place to see, especially in the evening after all the tourists leave and you have the place to yourself.

Leisure Family_with_children

8/10

Excellent

29 Sep 2025

Lois C.

It was a decent value for the location. We liked staying over and seeing the Mont at night when it was quiet. Make sure you remember that the reception is way before the hotel. It says reception Les Terraasses Poulard, right above the Restaurant La Confiance. The room was clean, small, beds were good, view of the bay which was nice. The buffet breakfast was included and the usual mix of breads, meats cheeses with hot eggs, bacon and sausage. Everything seemed fresh. Many of the restaurants are owned by the same company so the menu is very similar. I wouldn’t stay for more than 1 night with limited food options and the abbey is gorgeous, but having a couple of hours to explore it and the island is plenty.

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

Gary

Enjoyed our two night stay in Sept 2025.

Leisure Family

2/10

Poor

08 Sep 2025

Rhian

Not at all as advertised

Very confusing check in (check in at a different hotel which was not communicated beforehand) breakfast in a different hotel/restaurant, no hotel restaurant or bar, completely not as advertised as you are not actually staying in Hotel Mouton (and the restaurant of this place wasn’t open the whole stay) all topped off with the laundry collection staff shouting in the street at 4 am and throwing laundry bags from a great height with no regard for anyone!!

Partner

10/10

Exceptional

28 Aug 2025

Amanda

Between 9 am and 630 pm you can barely walk down the street because theres SO many people. Hotel was good. Check in is near the entrance and should be specified as we walked up to the hotel, which took about 25 minutes to get 100 feet before being turned around and sent back to the entrance… Not all rooms are actually within the hotel. Facilities were good once we found our room.

Leisure Family

8/10

Excellent

23 Aug 2025

Kathleen

Small, but clean and comfortable. No fridge or microwave though. We didn’t expect this room to be quiet, since the building is situated on the main street of the Mont Saint Michel, but we didn’t realize the workers would be as noisy as they were at 5AM. We would rent it again though. It was so incredible to stay right on the Mont Saint Michel and to go back to our room whenever we wanted.

Leisure Partner

6/10

Pleasant

22 Aug 2025

Mark

Hotel is well located for a visit - I would especially recommend it as a base for seeing the cathedral/abbey early the next morning
Warning - it is very very busy so be prepared for a long wait from the carpark to the island if going by bus - we just walked it with an overnight bag in 30 mins
2nd warning - he restaurants appeared to all close at seven which was unexpected and caused some angst.
3rd warning - car park is not free - 28€ on exit

Leisure Family

8/10

Excellent

15 Aug 2025

Desiree

Nice location

The location is amazing, I wish the check in was more obvious. You check in at a different area right at the front. We walked all the way to the hotel ane had to turn around in busy crowds. There is no air conditioning, but they provide a fan. The breakfast was wonderful and it was nice to be able to be in the town when the crowds aren't there.

Friends_and_family Friends

10/10

Exceptional

14 Aug 2025

Jeshua

It was amazing to stay inside the Monde St. Michael.

The rooms were ofcourse small, but they were clean and comfortable.

The breakfast was very good, with many different options.

Leisure Partner

6/10

Pleasant

14 Aug 2025

Matthew

Check in was at a different place. We were told this but only after booking and paying.
Breakfast was at another different place which we ere only told out during check in.
at 7am all of the barrels and bottles for the island were loaded and unloaded out side our window it was about 1 hour of continuous clashing and banging, no very relaxing
I wouldn't call this a good hotel experience

Leisure Family

8/10

Excellent

11 Aug 2025

Daniel

Tidy room in an older building. Clean. Comfortable beds. The only not downside is three flights of steep often quite narrow stairs to get to our room. If you stay here travel light.

4/10

Poor

04 Aug 2025

Lydia

Disappointing small uncomfortable room. Avoid!

Very disappointing hotel room. It was not in he main location the Joan of Arc room was down the street and under and arch way and through a door to a small unattractive room. I can't say one good thing about the room but we were so tired it had to do. Next time I'll spend more to stay at a nicer place. It's magical staying on the Mont overnight but this room was a big disappointment. I have stayed on the amount before in the same hotel group which I remember being adequate. This was not.

Partner

10/10

Exceptional

31 Jul 2025

Shawn

Amazing Stay and Experience

Staying the night on Mont Saint-Michel was nothing short of magical and I highly recommend it. The Mouton Blanc was wonderful and its included breakfast was delicious and fueled us the next morning so we could climb up to the abbey : )

Friends_and_family Family

2/10

Poor

25 Jul 2025

Jen

Firstly, you check in down the very busy street with 2 very rude front desk staff, our room wasn’t ready so we had to wait around. The room had no fridge, access to water, no fan (very hot), poor lighting

Leisure Family

8/10

Excellent

12 Jul 2025

Rebecca

Glad we stayed overnight, worth the clunkiness

Excellent directions sent in advance for parking, but at check-in time, the rooms still weren’t ready. This is not a hotel per se, but a bunch of old residences turned in to hotel rooms. Our room was in a different building from the other 2 members of our family. There is no AC and no fridges in the rooms. The buffet breakfast was excellent and had a wide selection of fresh food.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Frederique

We had a wonderful experience! The hotel is great—nice and very clean. The view is nice, too! However, our room wasn't ready until 4:20 p.m., not 4:00 p.m. We were able to drop off our bags before checking in and after checking out, which was very convenient. Overall, it was very positive.

Leisure Family

6/10

Pleasant

28 Jun 2025

Victor

No internet. We never got connect it

Leisure Family

6/10

Pleasant

26 Jun 2025

John

Directions/instructions on where to find reception area and how to get to room were unclear and confusing.

Leisure Partner

8/10

Excellent

23 Jun 2025

Brian

We were not sure what code to use to sign in the the parking lot. We emailed the hotel and they promptly told us. It would be helpful if they used WhatsApp so that we could have reached them by phone.

8/10

Excellent

21 Jun 2025

Euguenia

Inside the citadel. You get to experience unique opportunity to be there overnight. The citadel could have more options at night

Leisure Family_with_children

6/10

Pleasant

16 Jun 2025

Regan

Check in was really confusing and hared to figure out. The room was clean but moist and stuffy as there is no air-conditioner or fan for the summer months. I can't speak for the rooms that are actually in the hotel as we were in a separate location that is off site, this was not clear when booking. Breakfast was wonderful!

Leisure Family_with_children

4/10

Poor

15 Jun 2025

Katie

The hotel was clean, however the beds were horribly worn and uncomfortable. It was difficult to check-in with no instructions provided before making it a confusing process while fighting the crowds with luggage. No screens in windows to allow them to stay open to cool off room because of the birds and flies. With the shuttle operating till midnight you do not need to stay on the island to enjoy it with less crowds. Definitely not worth the price.

Leisure Family

8/10

Excellent

11 Jun 2025

Martha

Great location but very confusing to get there

Staying in a room ON Mont St. Michel was amazing, a once in a life time experience. However, getting to the room was a challenge. I didn't realize I had to stop at a different location to check in before getting to my room so I drug my huge rolling suitcase to the wrong location. Left my son with his bag and mine and went back to the other location, based on the plaque on the door. Checked in and got directions but was still very confused. The qr code just took us to google map directions which were not correct. Also, the picture of the door the check in desk gave me was brown but my door was white. Luckily Mont st. Michel is not big and there were two of us so one could wander around looking for our room # while the other waited with bags. I saw another tourist struggling at the same location I first went to and helped her bc she was just as lost. Finding the breakfast spot was equally challenging and I had to go back to the office to get another picture of the breakfast location. Also, the wifi never worked.

Friends_and_family Family

8/10

Excellent

09 Jun 2025

Sam

Small private room. Great for overnight.

Friends_and_family Family

8/10

Excellent

05 Jun 2025

Emily

Staying on the

Friends_and_family Family

6/10

Pleasant

03 Jun 2025

Elizabeth

No direct management of hotel. Manager of several hotels (La Terrasse, Mere Poulard, Mouton Blanc, and another) manages this, sort of. I never received number or code for \"free parking.\" Had to park in regular parking lot, with assistance of local police. To \"check in\", had to ask in two local businesses where/how to check in. They sent me to the above reception for La Terrasse, up many steps. Once there, I received good reception. No map for finding Mouton Blanc. It's up steep road, then off the street at a sharp left angle, and discovering the magic door. The room was on the street, so noisy during the day but quiet after stores and restaurants close. The room was like a coffin; barely bigger than the double bed in it. A large person could NOT fit into the bathroom. I was in the Jeanne d'Arc room.

Self

10/10

Exceptional

02 Jun 2025

Joseph

The room and location was perfect.

Partner

4/10

Poor

01 Jun 2025

Barbara

$350 for a small window that looked out to another window. No privacy. Room was over 90 degrees F we had to carry our own fan from way down the Abbey. Did not sleep all night. Worst hotel I have ever had in my world travels. Awful So so disappointed

Partner

8/10

Excellent

23 May 2025

Shawn

Needs work

Leisure Friends

8/10

Excellent

09 May 2025

Brian

Check in was a bit confusing as you don’t check in at the hotel. Also no signs to tell you where to go. Had to rely on other guests to direct us. Also, very noisy hotel in the morning as the make deliveries at 6am Very very loud and we were on the 3rd floor. Breakfast was a bit disappointing as again you don’t eat at the restaurant in the hotel, but rather a restaurant up the walkway. Not very good breakfast. Otherwise the hotel is in great location, rooms are clean and very comfortable

10/10

Exceptional

09 May 2025

matt

Perfect place to stay on the island!! Rooms are small but everything on the island is. Perfect place to stay and wait out all the tourist traffic to explore Mont st Michel

Leisure Self

2/10

Poor

09 May 2025

Karl

No one present for check in. Hotel was locked. No one answered phone. Sign said to check in at another hotel, but no instructions as to where that other hotel was. very disappointed that please check instructions were not sent to us in advance. We wasted a lot of precious time and a lot of steps trying to get our check-in code. Restaurant was also closed for dinner and breakfast.

Leisure Partner

6/10

Pleasant

05 May 2025

Daniela

The hotel’s location is incredibly convenient—right on the island next to the Abbey, which made sightseeing easy. Parking is available just across the bridge, with a general shuttle running every six minutes. Since the area is highly touristic, the shuttle was quite crowded, so we chose to bring only essentials in our backpacks and left our larger bags behind.

As the hotel is housed in an older building, the rooms do not have air conditioning. Unfortunately, we visited during an early May heatwave (temperatures in the upper 20s°C), but sleeping with the windows open helped make things more comfortable.

One downside was that the fire alarm went off in the middle of the night. There is no staff present in the building, so there was no communication or evacuation, which was concerning. Thankfully, it turned out to be a false alarm.

Staying on the island proved to be worthwhile. Once the day tourists had left, we were able to enjoy a much quieter and more atmospheric experience exploring the area. Breakfast was included, but unlike much of France, the quality left something to be desired.

Overall, the location was ideal for our plans, and we were happy with our choice despite a few shortcomings.

Leisure Family

8/10

Excellent

21 Apr 2025

Michael

Small but cozy. Recently renovated bathroom. Great central location. Breakfast was awesome. Would recommend

Leisure Family_with_children

10/10

Exceptional

15 Apr 2025

Ariadna

The one thing you have to keep in mind is that the receptionist is at a different location. It seems that one place owns a few in town. The stay was perfect as well as customer service, breakfast and convenience

Leisure

8/10

Excellent

09 Apr 2025

David

We came in a bit late and were confused as to where to check in. We got to our room and were able to eat dinner and breakfast the following morning. Given that accommodations on Mont St. Michel are limited, we had a good room and a great experience.

Leisure Partner

8/10

Excellent

06 Apr 2025

Danielle

So a few notes about this property:

There is no parking at the property. Theres no parking on the island at all. Im not sure why they advertise parking, i find it a bit confusing. If you let them know that you will be parking, they will send you a code for parking lot 3 that can be used once. Lot 3 is the closest civilian lot to the shuttle. There is no discount for parking.

As for the facilities: the hotel entrance is under construction and...theres no one at the entrance. For some reason, they do not tell you this. When you arrive at the door to the hotel and cant get in, theres a sign telling you to go back to basically the island entrance and go to a different hotel for check in. Why this isnt explained before you arrive, i have no idea.

Breakfast was at another hotel. We didnt go. There was a restaurant/bar attached to the hotel. It was no functioning during our stay. There appeared to be a coffee shop on the 1st floor.

The rooms are ok. You will be climbing lots of spiral stairs. The last set of stairs has no handrail and will be an issue for anyone with mobility issues. You get exactly 1 roll of toilet paper and one hand towel. No washclothes.

There are no fans, so your ventilation will be the one window: not sure i would visit in summer. This also means the room is noisy (gulls and carts start at around 5 am) and you will have flies in the room.

Theres not many restaurants open at night, even if they say they are open. your food options are limited.

Leisure Family

6/10

Pleasant

01 Apr 2025

Abhijeet

Lot of walking uphill to multiple locations!

The hotel was fine but we had two main issues:
1) They did not tell us in advance that the check-in was at a different location than the address stated on Google maps. So we ended up dragging our bags uphill in the wrong direction initially. In addition, the room assigned to us was at yet another location, neither at the checkin spot nor the address listed on Google maps. Lost a lot of time and effort due to that. It would have been good to clarify this upfront, I might not have booked this hotel in that case because we had two little children and a lot of luggage.
2) Our room lock wasn’t working, so when we tried to leave for dinner after checking into our room, we couldn’t. Someone we couldn’t call the help desk either. My husband had to go back to the reception office (which was far away) and bring someone back to fix it.

Friends_and_family Family

4/10

Poor

30 Mar 2025

Luanne

Not for us

I had to go back and reread the prior reviews to see why I selected this hotel. I’m still amazed. We traveled with another couple and they felt the same way. Very very old and not well maintained. The mattress was broken. The bathroom smelled like sewer. When I walked into the lobby, I though uhoh.

Friends_and_family Friends

10/10

Exceptional

29 Mar 2025

Janete

Great staff

10/10

Exceptional

29 Mar 2025

Verified traveler

You stay here for the location on the Mont. We stayed in the family room which was suitable for the 4 of us. The beds were comfortable enough. The full bathroom was larger than we were expecting.

10/10

Exceptional

29 Mar 2025

Fei

Overall, it was a very enjoyable experience, and everyone was very kind. Check-in was a bit confusing since the reception desk wasn’t located at the hotel. Instead, it was near the entrance of the island and shared check-in office for all hotels on the island. The free breakfast was provided at a local restaurant rather than at the hotel. Be sure to check with the staff at the reception office for details.

Leisure Family

6/10

Pleasant

14 Mar 2025

Aaron

Check in was really confusing. Had to call beforehand and get a code to park. Sat on hold for 15 minutes to get the code. Arrived at the hotel and door was locked. Called again and was told to go somewhere else to check in. Went to the other hotel to check in and then had to walk a third place to get to the hotel. None of this was disclosed beforehand. Glad I had cell service or I would have been lost. Staff was great, bed was comfortable. Shower is tiny. I’m 6” 175 lbs and I barely had enough room to wash myself.

Friends_and_family Family

10/10

Exceptional

01 Jan 2025

Shawn

Beautiful location

Leisure Family

4/10

Poor

29 Dec 2024

Benny

Never again

Highway robbery for a cubbyhole of a room in which you couldn’t swing a cat on top of which the bathroom smelled of rotten eggs. The check in area was a mystery to find as was the breakfast room (where the scrambled eggs were cold). If they had charged one third of the actual price it would still be overpriced. I understand that space is at a premium in Le Mont St. Michel but that doesn’t excuse lack of quality and price gouging.

Partner

6/10

Pleasant

02 Dec 2024

Jennifer

The check in location was not clear and it was frustrating to find. The rooms were very small and not really that nice. I was expecting more for the price. However, the location was great and we loved waking up on the island before the other tourists arrived.

Leisure Family

6/10

Pleasant

15 Nov 2024

Allyson

This hotel was in a very old bldg on Mont Sainte Michele Island which is very appealing if you're into that, which if you're visiting MSM, you probably are. As expected, the room was very tiny and so was the bathroom. It was odd, as the bed was comfy, the bathroom modern, the carpet and walls seem to have been recently renovated but ...the windows were single pane glass as they used to be in the past for people who could afford windows. Our room had some ripped blinds on the windows that had black mold on them and the windows had a lot of condensation on them in the morning when we woke up. Hence the mold. Neither of us has a mold allergy so we were ok but I would advise anyone with any mold sensitivity to think twice about staying here or really anyplace on the island as I suspect they all have that issue to a greater or lesser degree. The bldg itself seems to be under renovation which is great as it could use it, but the construction crew doesn't seem to see a need to clean up after themselves. Be prepared to climb stairs to get to your room, not good for people with mobility issues. The good part is you can feel the history in the room and indeed in the building, which to my mind is very cool. I feel like I got to be a tiny part of it and was able to reflect on the lives of the people who must have lived and worked there in the past. MSM is so magical that the bad stuff doesn't matter all that much. Would recommend with those caveats.

Leisure Partner

4/10

Poor

13 Nov 2024

Nancy

The office, restaurant and hotel all have different names. Why not have a sign with both names? Bad directions to the annex…said “go to the arch” which was hidden, not over the street. Walking all over trying to find our room while pulling our luggage. No bellman luggage service to help with the multiple stairs and ramps up the mountain. Breakfast was just fair. Other restaurants had nice menus. Room was not very clean and carpet smelled musty.

Leisure Partner

10/10

Exceptional

03 Nov 2024

Victoria

Was very difficult to find our room, explaination very poor but once we found it, on our own 5 Trips up and down… wished shop open earlier since we stayed at there before tourist buses started kind of disjointing

Leisure Partner

6/10

Pleasant

29 Oct 2024

John

The best thing about this hotel is that it allowed me to be first in line the next morning to see the abbey. Breakfast was pretty good too.

Leisure Partner

6/10

Pleasant

22 Oct 2024

William

Nice place. Very old with no updates. Bathroom smelled like mold. Food quality was not that great

Leisure Partner

10/10

Exceptional

22 Oct 2024

Cheri

It is right off the Main Street into Mont St Michel. It was so convenient to stairs up to the perimeter wall and was very close to the gate so you could see the water or sand very well. Plan for lots of steps. There was no air conditioning and it was buggy due to rain, so we were a little warm. All of the staff were amazing. We did a Demi pension so breakfast and dinner were provided. It was convenient and delicious.

Leisure Family

10/10

Exceptional

18 Oct 2024

ELIZABETH

Lovely, charming place

Wonderful hotel right in the middle of magical, Mont St Michel. Very clean and very charming. It was like staying in a fairy tale.

The breakfast was outstanding. I highly recommend this place for anyone wanting a great experience in Saint Michelle.

Partner

10/10

Exceptional

17 Oct 2024

Ema

Hotel le Mouton Blanc was a perfect place to stay on the island because you can't beat the location. When you arrive, you can just park in the assigned parking lot and follow the markers to the shuttle (it comes every 10 minutes). We only waited a few minutes, and the shuttle to Mont St. Michele took about 5-7 minutes. The check-in process was confusing, but we were let into our room three hours early, so it was worth it. You will see the hotel sign on the right, but the actual entrance to the hotel is through an archway on the left. Also, you don't check in where you see the hotel sign, so ask the property for details on the best way to check in, which is near the post office. We had a wonderful time staying on the island, and while the room was a bit small, especially the bathroom, it was clean with a fantastic location.

Leisure Family

8/10

Excellent

30 Sep 2024

Christopher

Great location on LeMSM.

Check-in was a bit of a mess: walked up the hill in the rain, was informed we had to walk back down the hill in the rain to another location to check in, then walk back up the hill to our hotel, in the rain.

Breakfast was good.

Long climb on a narrow circular staircase to get to our room - a challenge with a large suitcase.

Leisure Family

10/10

Exceptional

24 Sep 2024

Rhonda

Our room 308 had spectacular views and was worth the steps to get there. The room was surprisingly spacious and the beds were comfortable and seemed to be queen sized. Staff was lovely at check in and check out.

Leisure Family

8/10

Excellent

17 Sep 2024

Linda

We were not given directions for check in, which we eventually found out was 200 metres down the street and in a side street.
The room was small with cramped bathroom and the water pressure was low. Otherwise it was adequate.

Partner

8/10

Excellent

27 Aug 2024

Jose

The best was its location in the center of the town with convenient access to shops and restaurants. The problem was the rise of f the stairs was very steep with very narrow steps. In addition, the room was located in an annex in a different building far from where the breakfast was served. I think people should be warned about all this.

Leisure

8/10

Excellent

25 Aug 2024

Juancy

The hotel rooms are spread throughout the small island - we stayed at the Jean D'Arc Annex, on the 3rd level overlooking the main route with a great view of the bay over the rooftops. It is worth noting the smells of restaurants cooking in the evenings were fairly pronounced, not necessarily something negative. It was great to stay on the island too explore at night with barely anyone crowding the streets.

Partner

6/10

Pleasant

25 Aug 2024

Richard

Fun experience with some issues

Hard to find reception, is actually located just past the post office on the left as you come onto mont st michel. No instructions on were to find it, other guests had the same issue too. Room did not come with any towels, our bed was on a slope and we actually slept the other way around as it was that bad. Room was small but expected it to be, included breakfast was ok but basic. Ok stay.

Partner

8/10

Excellent

20 Aug 2024

Cassandra

Clean and comfortable room in awesome location

We stayed in the Jeanne D'Arc Annexe, which provided a simple but comfortable room for our family of 3. The room was clean and had all the amenities needed. Although it was a hot evening (August) during our stay, opening the windows provided a lovely breeze, which worked well.

Friends_and_family Family

6/10

Pleasant

17 Aug 2024

kirsten

Dinner in the restaurant was great, breakfast was average. No water in the morning and no help or acknowledgment from staff that this was happening should have offered us bottle water.

Leisure

4/10

Poor

15 Aug 2024

Jerry

I would not stay again. Too noisy. Too confusing to find and the only rude person in my 3 weeks was a server at the restaurant

Friends_and_family Family

8/10

Excellent

14 Aug 2024

Alexandra

The location is spectacular, but the room was very warm in August and there were no screens on the windows, so opening them meant bugs. The facilities are more basic than the description implies. But, again, it was wonderful to stay on the island for the night.

Leisure Family

10/10

Exceptional

09 Aug 2024

Benjamin

Very nice place.

Leisure Friends

6/10

Pleasant

07 Aug 2024

John

Front desk was not at all friendly. TV in room didn’t work and when I informed the front desk she told me she would look into it tomorrow. The room had no air conditioning, only offered a small fan. Room was extremely small.

Partner

2/10

Poor

06 Aug 2024

Verified traveler

Do not stay here if you want to sleep past 3am!

Horrible check in instructions. Despite repeatedly asking where to check in and being told to go to the hotel, we hiked up the hill to the hotel only to be told to hike back down to another location for the key. Then at 3am we were woken to the sound of forklifts driving up and down the passageway delivering items all morning long. The items coming to our hotel were then loudly dumped in the service space next to our room. Checkout was a horrible experience. Will not stay here again.

Friends_and_family Family

8/10

Excellent

03 Aug 2024

Christina

Keeping in mind that there are multiple buildings and room designs, my experience is to my specific room, 101, over the restaurant. Obviously, there is no AC, so windows open in the summer is the way of life. Unfortunately the way of life to remove refuse and restock shops is by handtruck. The rattling and clanging began around 5am and was frustrating after coming in at midnight from the merveille show. So, overall, lovely, just know there is a lot noise at this specific room.

8/10

Excellent

28 Jul 2024

Richard Keith

Although room was small, very functional and right where we needed to be!!

Leisure Family

8/10

Excellent

21 Jul 2024

Verified traveler

Beautiful, but early morning noise

The place was right on the main street of Mont St. Michel, which was just what we wanted. It was like living in another time, especially at night when all the foot traffic died down. There is a lot of street noise in the morning though, with the shops and restaurants getting ready for the day. It could be heard starting just before 5am. If you want restful sleep, I'd recommend you stay somewhere off the island.

Friends_and_family Family

6/10

Pleasant

14 Jul 2024

Kenneth

The property was well located, and overall a good place to stay. The lack of ventilation (no AC and pigeons just outside windows) made things a little uncomfortable. Room was austere, but clean and breakfast was very good.

Leisure

4/10

Poor

13 Jul 2024

esther

Won’t return to Mouton Blanc

Service was TERRIBLE!! Rude and not minimum services: reception at the hotel, very unfriendly, no AC, No elevator, etc etc

Friends_and_family Family

2/10

Poor

08 Jul 2024

gregory

Don't waste your money!!

Was like sleeping in a closet. Mattress should have been thrown out a decade ago.

Partner

10/10

Exceptional

21 Jun 2024

Carmelina

Great location next to the Abby Mont St. Michel.

Leisure Partner

10/10

Exceptional

19 Jun 2024

Paul

It is important to check in at reception up the stairs near the restaurant...[the details for check-in should include this.] before you get to the hotel otherwise you will be doing some walking. Some of the rooms are beautifully placed along some of the cobblestone walks, be sure to know where you are going because the walk with luggage can be a little tiring especially after walking from the shuttles. The accessible scenery, abbey and shops, and area around the room, sunsets and sunrises, make it all worth it.

Leisure Partner

2/10

Poor

13 Jun 2024

William

The hotel itself was fine however, the check in process is maddening. We wondered around for two hours calling the hotel, trying to find out where to check in with no avail. They kept saying they would meet us on the street, but they were never there. This two hour delay caused us to miss dinner that night because all restaurants were closed by the time we were finished. Very challenging situation.

Leisure Family

8/10

Excellent

02 Jun 2024

Timothy

Happy

Leisure Family

6/10

Pleasant

02 Jun 2024

Chris

Not amazing but ok. Curtain was hanging off the rail, no toilet roll provided, but not overly bothered by it. My advice to other travellers is not to stay and eat there at all, would recommend a visit as it is a spectacle but the experience as a resident staying one night took the shine off. Restaurants and shops are limited, expensive and of poor quality.

Leisure Family

4/10

Poor

01 Jun 2024

Irene

Excellent location, overpriced for quality of the room. Filthy carpet

Leisure Friends

10/10

Exceptional

31 May 2024

Jennifer

Great value staying here. Breakfast was great (included.) The room was larger than many we have experienced in Europe. Bed was comfortable and shower was fine. All the workers were friendly. We enjoyed it.

Leisure Partner

6/10

Pleasant

30 May 2024

Steve

The beds were ok.

The rooms are exceptionally small.

The carpeting was stained.

The bathroom smelled.

Location was nice.

Breakfast was good and so was the staff.

Know that you check into your room at the sister hotel near the entrance and there is know one to grant you access if you go up to the hotel itself.

Leisure Family

2/10

Poor

26 May 2024

Tammy

Hôtel registration was located at a different hotel. Took us 45 minutes to locate registration and then find our room.They didn’t understand English. Room was dirty, tore up fabric on the walls, really small space and the strong smell of cat urine was horrible. We asked for a different room and none was available. We were stuck with a room that I wasn’t fit for anyone.

Leisure Partner

10/10

Exceptional

20 May 2024

carla

Excellent stay!