Majestic Hotel Eastbourne by Belvilla

8/10

Excellent

11 May 2026

Olena

Overall, we were satisfied with our stay at the hotel. The location was excellent, the room was clean, we were pleased with the heating, and the price was reasonable. However, we were disappointed to find that the room we were allocated did not correspond with the one advertised online. The photographs showed a room with large panoramic windows, yet the room we received had only two small windows, which was particularly disappointing as the window feature was a key factor in our decision to book this hotel. We also noted that the room did not include a hairdryer, which caused some inconvenience.

Family_with_children

6/10

Pleasant

10 May 2026

Mark

My wife and I stayed at this hotel 12 months ago and had a fantastic time, fast forward 12 months I booked the same type room as I was taking my son down, what a terrible experience!!!!!. When we arrived I noticed the shutters were down on the bar, we checked in and went upto our room, the room was clean and tidy. On our way out I asked about booking breakfast and was told the resturant and bar were closed because the hotel had been taken over a month ago, I asked about the parking permits to park outside and was told that the new owners needed to contact the local council, so had to pay full price for on street parking. When we came back we noticed it was warm in the hotel , we got up to our room and found the radiators were on, I went down to reception and asked them to turn the heating off 2 hours later it was back on again. The following morning we used the shower which drained away so slow there was about 3 inch's of water in the tray and all this muck was coming into the tray, I told the staff on our way out and was told they would look at, when we got back late afternoon and checked it was still the same condition as we had left it, once again that evening after we came back the heating was on once again. We checked out the following morning the guy on reception was on his mobile phone and didn't even speak as I gave him the key. WON'T BE STAYING THERE AGAIN!!!!!!!!!!!!!!!!!!!!!!!

Family_with_children

6/10

Pleasant

10 May 2026

Alejandra

The best thing about this room was the sea views (that's why we paid for ), in general was ok for being a cheap hotel in front of the beach. However, it was not clean enough especially the shower and the towels . Also ,the room had plenty of humidity stains and it looked careless and dusty even on the window. I understand that it is a cheap hotel but an adequate hygiene is essential in every room whether is cheap ,standard or luxurious because the health of guests may be on risk . The receptionist who worked this morning was helpful and welcoming in contrast the one who was in there yesterday afternoon was talking by the phone while I was doing the check in so I had no idea who he was talking to .

Partner

4/10

Poor

10 May 2026

Shola

Property is ideally located, but facilities are in a very poor state. This hotel should be rated a 1 or 2 star (max). Its not fair on guests to have it rated any more than that.

Self

6/10

Pleasant

10 May 2026

Sam

This hotel is in a good location, parking is pay & display ( during the day, free at night.) Clean -liness was lacking and the building and fabric could do with updating. The stay was very reasonably priced , the staff were friendly and keen to assist. This hotel has potential.

10/10

Exceptional

10 May 2026

Courteney

A really good price for such a nice sea view!

Self

2/10

Poor

09 May 2026

Rajveer

They shows a hotel is good in pictures but it was completely different

Partner

6/10

Pleasant

06 May 2026

Tony

It was value for money £35 per night but it is very tired and needs a lot of tiding up. I had to ask for toilet rolls when I got to my room also the mug was still dirty so had to ask for a clean one. Saying that I slept well and the staff were helpful when asked.

Partner

2/10

Poor

04 May 2026

Joanne

Checked in and the reception absolutely stunk of weed from the Eastern Europeans in front of us. Asked about parking and was told from 6pm it was free but it we wasn’t moving our car we needed to go out by 8am and pay the machine the day rate. Most of the hotels along the font subsidised parking.
Asked what time the bar opened to be told unless there is a coach they don’t open it. Asked about the restaurant to be told the same.
Got to our room and it was very basic and on first checking no windows opened and the room was so hot and the radiator was on and couldn’t turn it off. The window was cracked and held together by sellotape.
Went back downstairs and asked for a fan and they did get one.
The room was extremely basic and no idea how long it had been there but a previous guest had stuck a used plaster on the back of the bathroom door and it was still there.
Staff had little interest in speaking to you. First words was you pay now.
Went out to get some dinner and when we returned there was a lot of Eastern Europeans stood outside blocking the stairs drinking bottles of wine/beer smoking weed and was quite intimidating to walk past.
There is no security or cameras around the hotel. Reception door was open all night.

Partner

8/10

Excellent

04 May 2026

Christine

Very good value. Very approachable and helpful staff.
Resourceful and thoughtful furnishing of a small room with several things many more expensive hotels lack or are too often forgotten e.g. adequate wardrobe, places to hang bath AND hand towels (many properties seem not to have thought this to be a bathroom necessity), a bath mat (yes, some places fail to provide one), easily-opening window for fresh air (as opposed to an ancient, rickety sash that is blocked from opening more than 2 inches).
Unrestricted street parking right opposite - very useful for those of us with Blue Badges - though spaces might be filled if you come late.
I will return.

Self

10/10

Exceptional

03 May 2026

Nicola

Ok

Self

10/10

Exceptional

01 May 2026

Deena

Get time

Partner

6/10

Pleasant

01 May 2026

Rajini

Hi
The room was very cold with no heating but the other problem was guests making insulting remarks in the hall towards Indian people. I have asked directly for a full refund because I feel completely insulted. I have not heard back and I am still waiting.
Thank you

8/10

Excellent

26 Apr 2026

temitope

Clean room, very polite and attentive staff members.
Comfortable room.

Self

8/10

Excellent

24 Apr 2026

Christine

The property was clean throughout and some decorating had been done.
Areas had been carpeted and they were getting ready for the start of the season.
Staff were helpful and polite and dealt with anything we enquired about.
There was a lovely sea view right across from the front of the Majestic.
There was a bar and coffee lounge which were having the final touches put to them
ready for the season to start.Our room was nicely decorated with all matching furniture.We were on room only basis and were pleased with it.

Family

2/10

Poor

19 Apr 2026

Linda

The room we were allocated was nothing like those advertised. The bathroom had crumbling plaster on the walls ,The very bleak room had poor lighting and curtains that would not open properly to see the 'Sea View'. No hairdrier/no ironing equipment as advertised. The restaurant and the bar was not open at all. The staff were courteous and the linen in the room was clean and fresh, but with nothing to stay and enjoy, we left a day early to come home. Eastbourne itself is sad and neglected as highlighted by the state of the pier, so all in all we regretted this booking with Expedia.

Partner

8/10

Excellent

18 Apr 2026

MOHAMED

Nice Hotel, clean room and clean bathroom

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Connor

Abit of tightening on stuff

6/10

Pleasant

12 Apr 2026

STEPHANIE

Room had three single beds with very white linen, although my son found a very faint stain on his. Room was clean and beds were comfy. Shower very powerful! View was of a side street so not a seaview, which was disappointing. It's about 1km to town so not far, and there is a row of shops including a Sainsbury's and fish and chip shop behind the hotel. Staff was friendly and helpful.

Family_with_children

6/10

Pleasant

12 Apr 2026

Amal

Average stay

2/10

Poor

11 Apr 2026

Valerie

The room has never been cleaned.

6/10

Pleasant

11 Apr 2026

kris

Beach view was good but there was no heater and there wasn’t enough plugs and there was a wonky mirror but the bed was comfy although you could slightly feel the springs but there were enough pillows and there was enough room and there was shy staff

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

Sally

Bedding clean carpets and general condition poor tea/coffee limited. No restaurant. No parking area for hotel take a chance parking on street.

Self

6/10

Pleasant

09 Apr 2026

Beth

For the price, a decent hotel and nice staff. However, disappointed with the cleanliness of the room - clearly hadn’t been hoovered, and so the carpet was pretty dirty, same around the facilities in the bathroom. Without this issue, it’s a perfect stay for the price - nice people, great location, comfy bed and excellently hot shower

8/10

Excellent

08 Apr 2026

Graham

Hotel was nice room had a good view

Partner

2/10

Poor

06 Apr 2026

Jack

Dirty, poorly maintained, the bathroom had dry pee all over, the shower also had not been cleaned. The fire alarm test was also at 7am on a Monday morning which rudely awoke us.
The location is decent but overall at the price we paid we expected a lot better, would not recommend.

Partner

2/10

Poor

03 Apr 2026

Wayne

I refused to stay, it was awful

Self

8/10

Excellent

19 Feb 2026

Karen

Clean room. Lovely Staff. Good price

10/10

Exceptional

19 Feb 2026

Annette

Nice clean hotel. Very basic but worth the reasonable price.
Staff are very friendly and accommodating

Friends_and_family Family

6/10

Pleasant

16 Feb 2026

Andrew

We had a decent stay overall. The room was a good size with nice amenities and the sea view was absolutely stunning - definitely the highlight of our visit.

The hotel felt very quiet during our stay and we weren’t quite sure if parts of it were being refurbished. The bar and restaurant were closed and at times it felt like we were the only guests there. There were also a few housekeeping details that could have been better, as we noticed some leftover litter in the room from previous guests.

That said, the reception staff we saw were friendly and welcoming. With a bit more attention and investment, this hotel has real potential to be a lovely place to stay, especially given its fantastic location.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Ian

Late booking and I made the right choice. When I arrived I was welcomed by a very friendly lady on reception, no hassle checking in. Room was clean and tidy, comfortable bed. When I left again a very nice person saw me on my way. Will definitely use again when I go to Eastbourne

Business_and_leisure Self

10/10

Exceptional

15 Feb 2026

Nicole

very spacious room, and friendly staff, lovely view, good room for a great price will definitely come again.

Partner

2/10

Poor

29 Dec 2025

Gerard

Bar poorly stocked. Bed very poor. Bkd Xmas lunch, did not receive. Got refund after complaint. Mgmnt a lot left to be desired.

8/10

Excellent

28 Dec 2025

David

Good value. Friendly staff, and a pleasant room with a sea view

Partner

8/10

Excellent

02 Nov 2025

FLORIN-LUCIAN

Good value.

Business

2/10

Poor

31 Oct 2025

Malcolm

Would not stay here again, room was filthy got moved to a new room and was just as bad. Staff was rude.

Business

2/10

Poor

28 Oct 2025

Edward

The front desk was trying to charge an extra £20 to give keys out. Harrassing by phone and demanding bank details. Already chec

10/10

Exceptional

27 Oct 2025

Kyle

Nice clean room helpful staff and a stunning view

Leisure Partner

8/10

Excellent

26 Oct 2025

Dave

Decent Budget Hotel

Basic rooms providing all you need from a hotel. The room was clean, the bed was comfortable, tea/coffee available and the wifi was good.

The furniture and decor is a bit dated but as long as it's clean who cares?

Nice welcoming staff on reception too, thank you.

Self

8/10

Excellent

18 Oct 2025

Arthur

I was there for the night for work, ot was cheap and comfy

8/10

Excellent

13 Oct 2025

Louisa

Cannot fault the staff they were very helpful and friendly -a couple of our group had mobility scooters but unfortunately no ramp to accommodate wheelchairs or scooters but they did very kindly lift up and down the stairs every day for us - the rooms were ok but in need of refurbishment and updating - could do with wi fi in the rooms and the menu could do with a little updating

Friends_and_family Friends

10/10

Exceptional

13 Oct 2025

Faisal

Nice hotel location was best and staff is very friendly

Partner

10/10

Exceptional

09 Oct 2025

Mick

Enjoyable one night stay. Accommodation very good value.
Welcoming staff and comfortable room.

Leisure

6/10

Pleasant

01 Oct 2025

Aiman

Room

2/10

Poor

30 Sep 2025

J M

Nothing majestic about my room

My room was not a classic room when I compared it to photos on your website. I did not have lovely cushions or a fan to keep me cool. The room was stuffy and I could not breathe.

The curtains were drawn but when I opened them the windows and balcony were filthy.

On closer inspection I could see the bottom window had a wedge of toilet roll at the bottom to keep it closed. As soon as I opened the window it would not close unless I put the wedge of toilet roll back to stop the window opening again, the lock on the window above did not stay in place so I was left very vulnerable as the communal balcony could have meant anyone from another room could have entered my room and attacked me. The center window had 2 nasty cracks in it.
I left the hotel without staying the night, having been promised by the Manager Expedia had not paid them and I would get my money back, this was not the case and I spent 48 hours messaging Hotels.com speaking to a different agent every time. Finally I gave in and accepted £25 credit.

Self

2/10

Poor

28 Sep 2025

Michael

Horrible place. Keep away

10/10

Exceptional

25 Sep 2025

Matthew

Great hotel right on the beach. Parking was not an issue. Friendly staff. Thank you

Partner

8/10

Excellent

22 Sep 2025

Rehana

Seaview room

Leisure Partner

10/10

Exceptional

19 Sep 2025

John

Majestic

Room was nice size and in good repair. Big TV, plenty of coffee and a shower that was easy to use. Nice hotel.

10/10

Exceptional

15 Sep 2025

Carl

I was here for the weekend and have to say great hotel. The hotel was bright and welcoming the staff were friendly happy to help. I had a single room with a seaview which both was lovely. The room was clean and a good size room. I will be going there again for my next stay. Great job majestic 👏

Leisure Self

8/10

Excellent

15 Sep 2025

PAUL D.

Great value for money.

Great value for money.

Business

10/10

Exceptional

12 Sep 2025

Vicki

Wonderful stay!

Leisure Partner

10/10

Exceptional

08 Sep 2025

Katie

Lovely staff, lovely hotel 😊

Leisure Family

8/10

Excellent

07 Sep 2025

Edit

You have received what you paid for.

The location was excellent, and the staff were friendly. However, the room was small, the bed was too soft, and the shower without half a door. Additionally, I couldn't open the window. The breakfast offered only a full English option, but it was good. There were no day parking tickets available, so I had to pay the full parking rate.
It's a good value for the price.

Partner

6/10

Pleasant

07 Sep 2025

Felicity

Close to beech but wouldn’t stay again had migrants four men in room under us smoking out off window and talking out window till 4 in the morning …

Leisure Friends

2/10

Poor

04 Sep 2025

Diana

Never again!

Leisure Family_with_children

8/10

Excellent

01 Sep 2025

Godfrey

Like many post war buildings on Eastbourne seafront, the hotel shows it's age in it's physical state and basic amenities. Cleanliness is excellent and what continues to make the once Majestic still Majestic is the friendly, attentive and hospitable attention of the staff. They work with a smile and, by the way, the breakfast buffet is excellent.

Business_and_leisure Family

4/10

Poor

30 Aug 2025

Valquiria

Avoid the place

Unfortunately, my stay at this hotel was very disappointing. The room had a strong mold smell due to visible mold stains on the wall near the bed, which forced me to keep the window open at night. Unfortunately, the window was next to the hotel roof where a group of pigeons had nested, making it noisy and uncomfortable.

The kettle provided was extremely old, dirty, and absolutely unsuitable for use. The bathroom conditions were even worse: mold inside the shower box, the originally white shower base turned yellow with age, and the water pressure and temperature constantly fluctuating between too strong/weak and hot/cold, making it an unpleasant experience.

The only positive aspect of my stay was the staff, who were very friendly and polite. Apart from that, I would strongly recommend avoiding this place.

Self

8/10

Excellent

30 Aug 2025

Barry

Friendly staffideal for the beach

Leisure Self

8/10

Excellent

24 Aug 2025

Aimee

Nice hotel room with excellent views, staff very helpful and friendly , there is a bar and live entertainment which we was unaware of before booking but a nice surprise and also a restaurant which serves meals throughout the day.

Partner

8/10

Excellent

23 Aug 2025

Ian

Good budget hotel.

Good budget hotel, clean with very friendly staff.

Partner

10/10

Exceptional

22 Aug 2025

Paula

An excellent, immaculate guesthouse! Great hosts too!

Leisure Partner

6/10

Pleasant

20 Aug 2025

Verified traveler

Location great, but rooms in need of renovation

Hotel was in a great location, right on the seafront. The reception staff were friendly and helpful. The room was very tired though, the bed wasn't comfortable and the shower was in need of an overhaul.

Partner

10/10

Exceptional

19 Aug 2025

Diana M.

Amazing Stay!! They are wonderful from the staff to the rooms, from the beach to a perfect location!! All Is great!! Sleep earing the ocean is so beautiful! Ill Recommend if you want a perfect stay and a great get a way!

Business_and_leisure Pet

8/10

Excellent

18 Aug 2025

Michelle

We had an issue with the room not being clean well after a previous guest, who had left rubbish on the window ledge which left our room smelling very bad of rotting fish. The staff were very apologetic, we was given room spray and had a member of staff clear the rubbish but the smell was still there. I had to use body spray and a bottle of perfume to cope with the smell. Other then that the room was very well laid out and very comfortable. They also had evening entertainment and a nice seating area outside the front of the property overlooking the beach.

Leisure Family_with_children

8/10

Excellent

18 Aug 2025

Verified traveler

Great hotel but poor maintenance on the room

Hotel is great just the room i stayed in the cleaners didnt clean someone's pubic hair from the soap holder in the shower from who ever stayed in it before me the shower head looked like it was going to fall off as the holder was broken and there was damp and mold on the walls

Self

8/10

Excellent

17 Aug 2025

elizabeth

Friendly staff lovely breakfast beautiful view and sound of the sea

Leisure

6/10

Pleasant

16 Aug 2025

Hannah

Nice hotel but needs updated.

The staff were really lovely and very accommodating. The breakfast was hot and buffet style but limited in some aspects but perfectly acceptable. We stayed in room 230 which was a sea view room. I think they are slowly updating the hotel and our room was very pleasant. Unfortunately, we had a problem with the TV which although was sorted out by a member of staff initially proceeded to go back to no signal after about an hour. The hot water in the shower was almost burning and although I tried to turn it down it then went to stone cold. The shower head needed to be replaced too as it wasn’t working properly. The windows are wooden and in bad repair so will need updating at some point. The room was very hot as the window could only open a small amount.

Partner

10/10

Exceptional

15 Aug 2025

Diana M.

I did a bad review in my second stay in the hotel. It was very disappointed even more the first stay was wonderful. I give them another try and they make it for the bad experience. So I give them back the 5* because they fix the problem and now I can said again that I recommend it and it will make your estay Wonderfull!!!

Business_and_leisure Pet

10/10

Exceptional

13 Aug 2025

David

Lovely hotel

A lovely hotel. Staff ery friendly but professional and all ares were clean.we would definitely stay gain

Partner

8/10

Excellent

13 Aug 2025

Paul

Excellent value for money good location and nice clean rooms

4/10

Poor

09 Aug 2025

Diana M.

Like most of the hotels in the area is no AC in the room so if you work online or digital nomad I will not recommend it during summer season. The rooms get terrible hot, is no a mini fridge so no possibility neither to have a cold drink wile you are in your room. So sad because the ocean view room has a wonderful view but during the day is not possible to enjoy it. Then their Ice machine broke and one of the persons that work in the morning requesting fro Ice is like asking for a free night. Very bad activate I was thinking to extend and Over all good location and nice views. Good place if you come for a vacation and live early in the morning and return late afternoon.

6/10

Pleasant

08 Aug 2025

Simon

Midweek three night stay, and was among the cheapest in the town. Nothing terrible about my stay, but certainly wouldn’t pay above a £50 for it. Room was in line with booking portal pictures, and has had recent redecoration, albeit with a sometimes sloppy finish. Relative to the price, everything is what you’d expect, cheapest pillows and towels, cheap little tv’s, and cheap ancillaries. Minor annoyances were i) a tv with poor connectivity, only packed up 10 random channels even after retuning ii) mattress springs were shot iii) no lamp in the room, so just main light or darkness. Any complaints? No. Would I stay again? I’d try to avoid it.

Business

4/10

Poor

06 Aug 2025

Kaine

The staff were all friendly.. nothing special, but what you want from staff, all smiley and respectful.. however.. the room wasn’t great, the cups and spoons you are provided with were filthy with stains and there was hairs all over them.. same on the bed.
The bed sheets had stains and marks on them, same with pillows, the bathroom light also didn’t work. Apart from cleanliness the room was pretty basic if your just stopping off for a phew nights, but Definelty don’t stay here for a special occasion, also this hotel houses migrants. So keep that in mind

Leisure Family

10/10

Exceptional

06 Aug 2025

Diana M.

Wonderful! I went for 2 days and I stay for way longer!! Right on the beach, great location! Service the best! Just Wonderfull

Business_and_leisure Pet