Name: Majestic Hotel Eastbourne by Belvilla
Address: 26-34 Royal Parade, Eastbourne, BN22 7AN, GB

8/10

Excellent

24 Jul 2026

Ian

Only problem was that showers were not hot

6/10

Pleasant

24 Jul 2026

Nora

If you need a place just to sleep-- nothing else (shower, eat, etc.)-- it's fine. It does the job.

They leave the dirty laundry out in the halls, the water was boiling hot (the only way to shower was to turn on the sink as well), and the staff were no where to be found when we went to checkout.

Nice beach view though, good location.

4/10

Poor

23 Jul 2026

Eugene

On my first evening I tried to take a shower and there was no hot water. Reception told me that someone was repairing the boiler. The next morning I was awakened by the sound of water dripping from the ceiling above our shower. Reception suggested that a someone had left the shower door open above our room. This continued for more than an hour. We could not use our shower as water was dripping so fast from ceiling. I asked to be moved to another room but they told me the problem had been fixed. The next morning the dripping started again. The brown stains on the ceiling suggested that the problem had existed for some time.

2/10

Poor

22 Jul 2026

Matt

Don't believe any pictures you see on Expedia.

Had to pay for the room before they would let us have the key. Room was in a state of disrepair, holes in ceiling, threadbare carpets and generally dirty. Returned to reception and they offered an alternative room. This room was just as bad. Ridiculously hot with only 1 window that opened. A ridge under the carpet that was a trip hazard and a bathroom that was filthy. Returned to reception again and was offered a 3rd room to look at but decided to get a refund and find an alternative hotel.

Been 4 days and have emailed the hotel but the refund hasn't been credited to my card yet.

All in all an appalling hotel which has seen better days. If you do decided to stay, definitely check your room before paying as I feel that getting my refund processed is going to be hardwork.

Partner

6/10

Pleasant

21 Jul 2026

Justin

No bar, hotel could do with a bit of a makeover, but the price reflected that, value for money & served a purpose for a work trip

Business

2/10

Poor

20 Jul 2026

Francis

I booked this hotel for my family going by the reviews and photos.
I know the price was reasonable but I expected the standard that was advertised.
Our room was not cleaned the next day
So the bed was unmade, dirty cups and towels.
There was a bar which was not open and when we asked reception where to get a drink they said there was a shop around the corner.
My family’s room: plug socket came off the wall.
We had a foot print on our room, no hair dryer.
The sheets were clean but that was all
And beware of the hot water it’s scalding do not put a child in the shower on their own. There is a warning sign but it comes out and hits you fast.
I think the company are trying their best but it needs a lot of work on it. And more staff. Sorry I had to say all this. Jennifer

Family

2/10

Poor

17 Jul 2026

Spencer

I phoned to upgrade my room no available rooms so I asked to cancel for a full refund which they agreed and I never received my money back.. very un helpful and very hard to contact a human on the phone.. not recommended in any shape or form..

Partner

10/10

Exceptional

16 Jul 2026

Carol

Great location, perfect place

Partner

10/10

Exceptional

11 Jul 2026

Monique

Nice destination next to the beach

Partner

6/10

Pleasant

10 Jul 2026

Tom

Bar not serving alcohol and was never open. Not notice prior to booking, parking isn’t easy but good location

Partner

4/10

Poor

08 Jul 2026

mark

Hote was a good position
overlooking sea
That was its only redeeming feature

Partner

8/10

Excellent

07 Jul 2026

Mark

Place was ok, room smelled like smoke which was annoying, view was great. Really hot day and windows fixed shut only complaint really. Saw why though as seagull came knocking

Self

8/10

Excellent

06 Jul 2026

Nick

Great situation on the seafront with the possibility of finding on road parking near by. Perfect for a group like ours.

Friends_and_family Friends

2/10

Poor

05 Jul 2026

Daniel

Terrible. Mold and damp on the walls. Clear water damage. Mold on the windows. As soon as you walk in the room its so damp the air feels thick. Please avoid. I booked 2 nights here but couldnt stay because of how unfit for purpose the rooms are. I got told they will personally contact me for refund details within 24 hours. Its been 2 days of radio silence. Please avoid if your health is your priority.

Self

8/10

Excellent

04 Jul 2026

Lucy

Nice hotel and an ideal location

Partner

6/10

Pleasant

04 Jul 2026

Michael

Bar not open for all 3 days

Partner

4/10

Poor

02 Jul 2026

Barry

Basic room, very few amenities , i’ve stayed at six hotels in Eastbourne but I would not give this hotel a good rating…….

Self

6/10

Pleasant

02 Jul 2026

Dena

For one night the hotel was convenient. Right on the seafront. Unfortunately we stayed during a heatwave and the room was oppressively hot, not helped by only being able to have one window open a few inches and the other being fixed shut. Thankfully a fan had been left in the room which we had to keep running all night. Not a great night's sleep but that's not really the fault of the hotel. For what we paid I'm not complaining but the hotel is very tired looking with worn carpets everywhere. I never expect luxury as I don't pay that sort of money but the hotel could definitely do with some investment to improve it's appeal.

Partner

8/10

Excellent

02 Jul 2026

Brian

The hotel has just changed hands, and the staff are trying. There are several things that could be fixed outside but overall twe had a pleasant stay. We were there for 2 nights. You can tell that everything is on a budget, but you get what you pay for. Don't expect 5 star facilities if you only pay 2 star price.

Partner

10/10

Exceptional

30 Jun 2026

Sharon

Value for money and right on beach with views.

Partner

2/10

Poor

29 Jun 2026

David

Just stay away from.

Partner

2/10

Poor

29 Jun 2026

Mark

The hotel is in a very good location which was its main positive however the hotel itself very dirty and poorly maintained. The walls were stained, the shower head was broken and the window was so damaged we had to keep the curtain closed. There were patched holes in the walls which hadn’t even been painted over. Overall the hotel felt dirty, neglected and in need of significant maintenance and did not reflect the 3and half staff rating. I will not be staying here again and not recommend it

Partner

6/10

Pleasant

29 Jun 2026

Terence

The staff were helpful and very friendly.

Partner

2/10

Poor

29 Jun 2026

Erbay

Hotel was an absolute disaster the room we where give stunk so much I had difficulty staying in the room,the next room given to me was no better tv wasn’t working stains on the bed sheets the toilet stunk as the waste came back up,would never recommend or stay there again

Partner

4/10

Poor

28 Jun 2026

Jules

The room was like an oven when I checked in . I was given a fan which helped a bit but the room was still very hot which made sleeping difficult . I know it was one of the hottest weekends of the year but temperature in room was unbearable . The window barely opened which didn’t help.
Also the room was extremely small for a double .
The TV didn’t work which was really disappointing for me .
In the bathroom the sink had a hole in it and water poured all over bathroom floor which was actually really dangerous as I slipped on it before I had noticed the water .
One of the shower doors was hanging off had to try and get it back in place .
I spoke to 3 other guests while I was there and they seemed to have same problems ie no working TV and they all were really dissatisfied with their rooms and hotel .
Not a nice place to stay . It was really disappointing . I have stayed in lots of hotels in Eastbourne but never one as bad as this .
It seemed like a good price when I booked it but really it wasn’t worth what I paid .
I did tell them about the issues but to be honest I don’t think they seemed too interested .
I certainly wouldn’t go back and would urge others not to .

Self

8/10

Excellent

28 Jun 2026

Barbara

Will use again.

4/10

Poor

27 Jun 2026

Tracey

From just the perspective of location and staff I would give my 5 days stay here better marks,but so much is wrong. My ground floor room (7) had a window that would only open 2 inches and it overlooked a temporary rubbish dump. I closed it all day as I was worried about rats coming in. I could hear water running down there on many occasions and it wasn’t raining. Also staff went down there to make phone calls and neighbours were noisy. Very hot and no fans. Rooms are cleaned every other day and the cleaner appeared to have got partway through my clean and finished their shift,as all the lights were on, bed hadn’t been made and it hadn’t been vacuumed. There was dust on skirting boards and under the bed was dirty on arrival and never cleaned. The tv occasionally worked, most of the channels didn’t. I had to spend quite a few minutes every day adjusting aerial and wires to a position where I could get the main channels. On the last morning nothing worked and I gave up trying. At around 11 one night the fire alarm went off. The guests made their way to reception and I had to ask the staff if it was okay to return to our rooms. No info was given before then. I never saw the bar open once and one of the guests told me they didn’t sell alcohol so he had gone to the shops and bought his own. I would not stay here again, it is really rundown and the room was big, but badly located. The shower groom was minute. If they could spend a bit of money on it, it could be lovely.

Self

2/10

Poor

27 Jun 2026

Anna

Absolutely disgusting I can’t believe they even advertise these rooms and charge. Outdated, dirty, rooms look nothing like advertised. STAY CLEAR

4/10

Poor

27 Jun 2026

Marek

Staff is helpful, clean service is poor, wi fi is poor, I had no sea view

Partner

6/10

Pleasant

27 Jun 2026

Josephine

The young man who cleaned the room was very nice and put two sheets on the bed as no protector on mattress, carpets dirty, window panes broken, looking out on to dirty balcony, very nice view to the beach, the hotel needs major repairs, renewal all round.

Friends_and_family Friends

2/10

Poor

27 Jun 2026

Jean

Room was not cleaned from guest before paint work filthy needs good deep Cleaning avery were man on desk very nice never again put a claim in for night we never stayed and paid for

Friends_and_family Friends

6/10

Pleasant

26 Jun 2026

Dave

The hotel is okay. Old but rooms were clean enough. Problem windows don’t open and it was super super hot. Couldn’t sleep at night. Had a fan but was like a hot box. Nice view of the Ocean but get some AC. It’s the 21st century.

Business

6/10

Pleasant

26 Jun 2026

Patricia

Tired looking hotel in need of some TLC. Appeared to be short of staff but staff present were excellent. Tis OK but nowhere near as grand as it used to be which is a shame.

Friends_and_family Friends

2/10

Poor

25 Jun 2026

Simon copper

Did not stay there as foom was nothing like advertised not clean windows did not open as painted up on inside. Carpets dirty and in poor state.

Partner

2/10

Poor

24 Jun 2026

Tanya

Absolutely abysmal, hotel was dirty, tired, stains on carpets broken appliances shower door fallen off. Booked 2 nights and stayed for the first night only because it was too late to find somewhere else, trying to get a refund for the second night which is impossible. AVOID should not be run as a hotel and the pictures they show for the rooms are not true.

Partner

10/10

Exceptional

23 Jun 2026

Pat

A lot of wandering corridors to get to our room and parking was a nightmare but we were here for an overnight stopover so we stayed put once we arrived and the room suited us very well and was a very good price

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Divyeshbhai

Room was nice and tidy. excellent beach view only there was no colling system . at night it was feeling hot rest of them was excellent well maintain property

Partner

8/10

Excellent

19 Jun 2026

Astra

Very helpful staff. Basic but clean. Good value for the dates when I stayed.

Self

6/10

Pleasant

18 Jun 2026

Ufonime

The best thing about the hotel is that it is in front of the beach. It’s an old building and I guess you get what you’ve paid for. Curtains had cobwebs and shower floor had a massive crack across. The wallpaper was coming off at the top so as I said it’s old and maybe not maintained at its highest.

Self

8/10

Excellent

17 Jun 2026

renny

The hotel just next to the beach, beautiful view from the window although the windows can’t be opened, room are clean and bed are comfortable. Limited amenities such as toiletries (toothpaste, bins) no telephone in the room, no fan as well but it’s ok for the price it’s offered.
Feedback for the key - it’s quite diffuse to lock the door, we need to figure it out how to lock the door, may be making more simple?. And if possible to have internal phone to connect us with the reception in case we need it to ask for help or just information. Since we were in level 3 so we need to go down to ask the reception.
Overall, thank you for convenience stay!

Friends

2/10

Poor

16 Jun 2026

Mike

When we arrived the man behind the reception desk .Just handed me the keys and told me where to go .On opening the door I was shocked at the room. It was nothing as described .It was dark and dingy the carpet was a terrible mess .No pile on it Just unfit for purpose. when I looked out of the window and saw a big long crack in it .I decide enough was enough and not to stay there .I took the key back to him and told him to book us out. He said would I like to look at another room .Which I replied Id seen enough thank you. He would not print me any receipt that we had been there He kept on saying that he had no paper for the machine so I said just write one out. He was very awkward No customer skills at all. He finally printed a receipt after I said that I would take this further. We had to find another hotel to stay in and on the second attempt we were lucky and found one. So we Never stayed one night in that Hotel and has cost us extra, We have stayed in a few Hotels at Eastbourne. But this one is Absolutely Shocking. I would not even give it a 1 Star .This is a terrible hotel Not helped by the receptionist who just would not cooperate. We should have a full refund for the stress and upset and extra cost that we have been through>on the receipt It says that we stayed from the 14th to the 16th. As he said that he could not change it So I took him at his word. We do not wish to ever have an experience like this again

Partner

4/10

Poor

15 Jun 2026

Sally

Room definitely needed some TLC and a good clean for dust but it did the job for one night where we just basically slept there ! Small room, had to hold the shower head as was coming off the wall, tv didn’t work even after trying to fiddle with the old school aerial 🙄 bedding was clean, bed comfy. Wouldn’t stay again but wasn’t awful if you’re on a budget, it’s an option

Family_with_children

8/10

Excellent

15 Jun 2026

Maria

Friendly staff, good English breakfast, good location, local shops and restaurants around the hotel and seaside on front.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Roberta

There were no pictures advertised on hotels website for the room which we get.
I would not book this room if I would been aware about it.
Room was very small and very hot. No air conditioning,window was broken,could not open it.
If you want to use sink,you have to open \"bathroom\" door,there is no space at all.
Breakfast was very poor. Coffee from the sachets 😱.
If you need parking you can park on main road and pay at the mashine if you find space. Other option been given go to the back of the property. It is free but there is nowhere to park.
Very bad experience, would not recommend to anyone.

Partner

10/10

Exceptional

14 Jun 2026

Jo

The room was very clean. Staff was amazing really helpful went out of there way to help. Great location for the beach, town, bars and restaurants. Only a 20 mins bus ride to seven sisters national park.
Would definitely recommend this hotel as it's a great location. Will be booking up again.

Partner

4/10

Poor

14 Jun 2026

Adam

Room was clean. Hotel a bit run down. New carpets for a start.

Partner

8/10

Excellent

12 Jun 2026

Wayne

Got a room at the front looking over the sea !!
For the price it’s very reasonable & I can’t complain. The staff were very helpful as well

Partner

10/10

Exceptional

09 Jun 2026

Mark

Close to everything

10/10

Exceptional

08 Jun 2026

Mark

Really nice size room was clean

6/10

Pleasant

08 Jun 2026

David

If you are in Eastbourne for work and just need somewhere to get your head down it's fine. Beds are clean etc.

Other than that, I would highly recommend the East Beach next door. They were our saviours.

If you are a bit mobility impaired there are no amenities anywhere near. If it wasn't for the East Beach, we would have been stuffed

Partner

8/10

Excellent

07 Jun 2026

Wendy

Got warm welcome from the gentleman behind the reception desk. He explained our where about are room and what lift to use
We had a nice seaview room which was very comfortable
The bar wasn’t open
But enjoyable stay

Partner

10/10

Exceptional

07 Jun 2026

Paul

Despite some reviews hotel and room were clean, great powerful shower and overall value for money

Partner

6/10

Pleasant

07 Jun 2026

Paul

Clean sheets but hotel a bit rundown

Partner

10/10

Exceptional

06 Jun 2026

Cristiane

I liked clean room and the staff were helpful and also nice.

6/10

Pleasant

05 Jun 2026

Christine

Room was nice size, had pleasant sea view from 2 sash windows, however, smallest one sealed shut, largest one only opened about 4 inches because there was screwed-in wire connecting bottom of window to frame, stopping it from going up any further. Appalling for air circulation/cooling room during very hot days we stayed. Very unhealthy. We seem to be living more & more in nanny state where businesses think they can't trust you to behave safely, to not jump out of windows or to supervise your children properly.
On other hand, they'd failed to repair broken shower door so that half a panel was substituted by flimsy shower curtain, making it fall risk for me as disabled person who needs solid sides in such a tiny square shower cubicle. Remaining bit of sliding door also didn't open properly, making it very hard to get in/out safely for disabled person who needs to hold on to something easily without twisting in order not to slip while squeezing through very narrow entry/exit space.
Hotels need to get priorities straightened out. Think more about comfort/safety of particularly elderly & physically disabled guests - we need safe showers & fresh air. Worry less about being sued because someone decides to jump or parents too busy scrolling phones to engage with children. Put signs up to remind guests re open windows.
If person slips/falls due to broken shower or has heart attack/stroke due to excessive heat in inadequately ventilated rm, THEN you'll have something to worry about.

Partner

4/10

Poor

02 Jun 2026

Jasmin

The room was dusty. The mugs and the kettle were not cleaned. The bed sheets are okay but not that comfortable.

Friends

10/10

Exceptional

01 Jun 2026

gary

Repeat stay Clean rooms

Self

8/10

Excellent

01 Jun 2026

Gail

Lovely to sit outside in the morning enjoying a coffee and sea view.

6/10

Pleasant

31 May 2026

Max

Good location right in front of the beach and free parking behind. Room not too clean and only one plug worked in the whole room

Partner

2/10

Poor

31 May 2026

Sachiko

There is no car space which was written at the Expedia and room was dusty like never properly cleaned

Family_with_children

8/10

Excellent

30 May 2026

Tejal

Location is amazing. Property was clean just one advise to staff they should really allow guest to keep luggage and not upset them over they don't have space etc. as over all experience was really really good just on last min when checking out I had to really convince staff to keep my bags.

Friends_and_family Friends

6/10

Pleasant

30 May 2026

C

No public rooms at all - well they were either closed or empty of furniture. No breakfast available. Tea and coffee in rooms though. Lots of seating outside but too hot as no umbrellas or refreshments. Overall it was good value for the price, but the hotels either side were far superior for only a few pounds extra. Quirky? Rudolph and his friends were the pattern in the shower curtain!! Stay - late May Bank Holiday weekend 2026.

Friends

8/10

Excellent

28 May 2026

PAUL

Actually very clean but could do with a lick of paint perhaps

Friends_and_family Family

8/10

Excellent

28 May 2026

stephen

Staff were extremely helpful and very friendly. No bar or breakfast while we were there but we would go to the glass house for brunch and that was great. The exterior of the building needs to be invested in to improve the look of the building

Partner

8/10

Excellent

28 May 2026

Ivo

Great value for the location. Don't expect glamour but it does serve it's purpose for a really low price. Thank you

Partner

10/10

Exceptional

27 May 2026

gary

Repeat stay

Good room

Self

6/10

Pleasant

26 May 2026

Sol

Given the wrong room in arrival waiting 20m while they will clean a room which was not the one we book.

Helpful at the front desk to change for the room we did book.

Unable to leave luggage for longer than 4h

A disappointed experience

Friends_and_family Family

6/10

Pleasant

26 May 2026

Monique

Reception stuggled to find us a room (as in a twin which we booked). We then had to change rooms as the first room's bathroom smelled really badly of smoke. Reception moved us very quickly.
Maintenance in the property should be improved. Did not have breakfast - the dining room was downstairs & looked really dark.
Location of hotel is right on the beach.

Friends_and_family Friends

6/10

Pleasant

26 May 2026

Lindsey

The room was quite bad, severely stained carpet and yellow all over the washroom floor, an old dirty drawn on office chair that looked like someone dragged it in off the street. It’s a shame because the hotel looks like it could have been really nice if maintained better.
The plus sides were the staff were very nice and the location right by the beachfront.

Partner

4/10

Poor

25 May 2026

Sevcan

Disappointing. The location is great however, the quality, in particular cleanliness of the hotel is terrible.

Partner

6/10

Pleasant

25 May 2026

Krystyna

Jak na hotel dwugwiazdkowy nie było źle.Obiekt czysty.Jedyne czego nam brakowało to lodówka której niestety nie ma w pokoju i problem z telewizorem który nie działał

Friends_and_family Friends

2/10

Poor

24 May 2026

Dan

Don’t - unless you’re ok with dirty floors. walls, carpets, toilet, bathroom, dripping sink - literally a hole in the sink, no parking and a general feel of a prison camp. How companies get away with charging good money for this is beyond me.

2/10

Poor

24 May 2026

Mahrukh

No ACs in the room. The rooms were boiling.

Family

8/10

Excellent

23 May 2026

Krzysztof

Staff very polite close to shopping and pier
4star****

4/10

Poor

22 May 2026

Diane

Unfortunately, i have to say that i was extremely disappointed with the hotel. One good point was that the manager and the reception were very helpful.

Self

6/10

Pleasant

19 May 2026

Rajini

Cold

6/10

Pleasant

19 May 2026

Rajini

Yes

6/10

Pleasant

17 May 2026

Derek

Restaurant was closed during the stay, windows boarded up, room looked tired, Had to ask the staff to refresh the room daily, Bathroom in need of a good tidy up & redecoration

Family

4/10

Poor

17 May 2026

Tim

We had 4 double rooms with sea view.The bar isn't open at anytime.The quality of the hotel is that it's needs renovating. The rooms are what you would expect at a hostel however that said the staff were nice and it's a shame the hotel is not of a good quality but you get what you pay for. Would we stay here again....No.

Friends_and_family Friends

4/10

Poor

16 May 2026

Shirley

The bar wasn't open and there was no facilities for breakfast. Even the option of having cereals you could help yourself to and a toaster to make toast would have been good. My room was adequate but the shower cubicle was broken and the shower itself was attached to the wall and could only be used by hand. The bathroom wasn't very clean either. When I told the staff I wasn't happy they weren't interested and didn't bother until I said I was leaving early to offer another room.

Self

6/10

Pleasant

15 May 2026

David

Bar was close, interior off the hotel is clean but very basic decoration.

Self

10/10

Exceptional

14 May 2026

Wayne

Great beach view. Friendly staff.

Partner

8/10

Excellent

11 May 2026

Olena

Overall, we were satisfied with our stay at the hotel. The location was excellent, the room was clean, we were pleased with the heating, and the price was reasonable. However, we were disappointed to find that the room we were allocated did not correspond with the one advertised online. The photographs showed a room with large panoramic windows, yet the room we received had only two small windows, which was particularly disappointing as the window feature was a key factor in our decision to book this hotel. We also noted that the room did not include a hairdryer, which caused some inconvenience.

Family_with_children

6/10

Pleasant

10 May 2026

Mark

My wife and I stayed at this hotel 12 months ago and had a fantastic time, fast forward 12 months I booked the same type room as I was taking my son down, what a terrible experience!!!!!. When we arrived I noticed the shutters were down on the bar, we checked in and went upto our room, the room was clean and tidy. On our way out I asked about booking breakfast and was told the resturant and bar were closed because the hotel had been taken over a month ago, I asked about the parking permits to park outside and was told that the new owners needed to contact the local council, so had to pay full price for on street parking. When we came back we noticed it was warm in the hotel , we got up to our room and found the radiators were on, I went down to reception and asked them to turn the heating off 2 hours later it was back on again. The following morning we used the shower which drained away so slow there was about 3 inch's of water in the tray and all this muck was coming into the tray, I told the staff on our way out and was told they would look at, when we got back late afternoon and checked it was still the same condition as we had left it, once again that evening after we came back the heating was on once again. We checked out the following morning the guy on reception was on his mobile phone and didn't even speak as I gave him the key. WON'T BE STAYING THERE AGAIN!!!!!!!!!!!!!!!!!!!!!!!

Family_with_children

6/10

Pleasant

10 May 2026

Alejandra

The best thing about this room was the sea views (that's why we paid for ), in general was ok for being a cheap hotel in front of the beach. However, it was not clean enough especially the shower and the towels . Also ,the room had plenty of humidity stains and it looked careless and dusty even on the window. I understand that it is a cheap hotel but an adequate hygiene is essential in every room whether is cheap ,standard or luxurious because the health of guests may be on risk . The receptionist who worked this morning was helpful and welcoming in contrast the one who was in there yesterday afternoon was talking by the phone while I was doing the check in so I had no idea who he was talking to .

Partner

4/10

Poor

10 May 2026

Shola

Property is ideally located, but facilities are in a very poor state. This hotel should be rated a 1 or 2 star (max). Its not fair on guests to have it rated any more than that.

Self

6/10

Pleasant

10 May 2026

Sam

This hotel is in a good location, parking is pay & display ( during the day, free at night.) Clean -liness was lacking and the building and fabric could do with updating. The stay was very reasonably priced , the staff were friendly and keen to assist. This hotel has potential.

10/10

Exceptional

10 May 2026

Courteney

A really good price for such a nice sea view!

Self

2/10

Poor

09 May 2026

Rajveer

They shows a hotel is good in pictures but it was completely different

Partner

6/10

Pleasant

06 May 2026

Tony

It was value for money £35 per night but it is very tired and needs a lot of tiding up. I had to ask for toilet rolls when I got to my room also the mug was still dirty so had to ask for a clean one. Saying that I slept well and the staff were helpful when asked.

Partner

2/10

Poor

04 May 2026

Joanne

Checked in and the reception absolutely stunk of weed from the Eastern Europeans in front of us. Asked about parking and was told from 6pm it was free but it we wasn’t moving our car we needed to go out by 8am and pay the machine the day rate. Most of the hotels along the font subsidised parking.
Asked what time the bar opened to be told unless there is a coach they don’t open it. Asked about the restaurant to be told the same.
Got to our room and it was very basic and on first checking no windows opened and the room was so hot and the radiator was on and couldn’t turn it off. The window was cracked and held together by sellotape.
Went back downstairs and asked for a fan and they did get one.
The room was extremely basic and no idea how long it had been there but a previous guest had stuck a used plaster on the back of the bathroom door and it was still there.
Staff had little interest in speaking to you. First words was you pay now.
Went out to get some dinner and when we returned there was a lot of Eastern Europeans stood outside blocking the stairs drinking bottles of wine/beer smoking weed and was quite intimidating to walk past.
There is no security or cameras around the hotel. Reception door was open all night.

Partner

8/10

Excellent

04 May 2026

Christine

Very good value. Very approachable and helpful staff.
Resourceful and thoughtful furnishing of a small room with several things many more expensive hotels lack or are too often forgotten e.g. adequate wardrobe, places to hang bath AND hand towels (many properties seem not to have thought this to be a bathroom necessity), a bath mat (yes, some places fail to provide one), easily-opening window for fresh air (as opposed to an ancient, rickety sash that is blocked from opening more than 2 inches).
Unrestricted street parking right opposite - very useful for those of us with Blue Badges - though spaces might be filled if you come late.
I will return.

Self

10/10

Exceptional

03 May 2026

Nicola

Ok

Self

10/10

Exceptional

01 May 2026

Deena

Get time

Partner

6/10

Pleasant

01 May 2026

Rajini

Hi
The room was very cold with no heating but the other problem was guests making insulting remarks in the hall towards Indian people. I have asked directly for a full refund because I feel completely insulted. I have not heard back and I am still waiting.
Thank you

8/10

Excellent

26 Apr 2026

temitope

Clean room, very polite and attentive staff members.
Comfortable room.

Self

8/10

Excellent

24 Apr 2026

Christine

The property was clean throughout and some decorating had been done.
Areas had been carpeted and they were getting ready for the start of the season.
Staff were helpful and polite and dealt with anything we enquired about.
There was a lovely sea view right across from the front of the Majestic.
There was a bar and coffee lounge which were having the final touches put to them
ready for the season to start.Our room was nicely decorated with all matching furniture.We were on room only basis and were pleased with it.

Family

2/10

Poor

19 Apr 2026

Linda

The room we were allocated was nothing like those advertised. The bathroom had crumbling plaster on the walls ,The very bleak room had poor lighting and curtains that would not open properly to see the 'Sea View'. No hairdrier/no ironing equipment as advertised. The restaurant and the bar was not open at all. The staff were courteous and the linen in the room was clean and fresh, but with nothing to stay and enjoy, we left a day early to come home. Eastbourne itself is sad and neglected as highlighted by the state of the pier, so all in all we regretted this booking with Expedia.

Partner

8/10

Excellent

18 Apr 2026

MOHAMED

Nice Hotel, clean room and clean bathroom

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Connor

Abit of tightening on stuff