Name: East Beach Hotel
Address: 23 25 Royal Parade, Eastbourne, BN22 7AN, GB

6/10

Pleasant

19 Jul 2026

Iman

The stay was average overall. The room was clean, and the staff were polite and helpful. The balcony looked like it would have been a nice feature, but unfortunately it wasn't accessible during my stay. The room also had a strong smell of fresh paint, which made it less comfortable. It seemed like parts of the property were still undergoing maintenance or renovation. Additionally, the door lock wasn't working properly, and one of the lights kept flickering. With these issues addressed, the overall experience would be much better.

Partner

10/10

Exceptional

19 Jul 2026

Rosangela

Had a great time! Lovely hotel, staff very nice, friendly and helpful!

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Richard

Great mini break ideal location, staff really helpful and go the extra mile. Would stay again overall excellent experience.

Family

10/10

Exceptional

13 Jul 2026

Charikleia-Haroula

Great hotel at seafront .
Super clean ,great breakfast lovely staff
Little fridge in my room kettle and fan in this heat was really amazing
Thank you Ola for all your help and hospitality
I will definitely go back

Self

10/10

Exceptional

06 Jul 2026

Daniel

Lovely hotel with everything you need from views, to clean rooms, mini fridges, comfy beds. The staff are very polite. Good bar and seating areas. Perfect location too.

Friends

8/10

Excellent

06 Jul 2026

Helen

Clean room with a nice side sea view and a fridge. Friendly and helpful staff.

Family_with_children

8/10

Excellent

29 Jun 2026

Sharon

Lovely position, overlooking the beach, room was clean and comfortable , breakfast was good and staff attentive, close to all amenities, enjoyed my stay

Self

10/10

Exceptional

24 Jun 2026

Helen

Have been here previously and as usual I was very happy with everything. 5 stars.

Self

8/10

Excellent

15 Jun 2026

Carol

The staff were welcoming before we even entered the hotel - my disabled husband was helped up the steps to the entrance. Our room was very clean, especially noticed in the bathroom. We had a superior room with a sea view. The view was definitely worth the extra cost. Our king size bed was huge and very comfortable. We had breakfast and an evening meal in the hotel in a very pleasant dining room. The breakfast was excellent value. The evening menu is fairly limited and basic but the price reflected that and it wasn’t a problem for us, staying just one night. We would definitely visit again if the opportunity arises. Thank you East Beach Hotel staff.

Partner

8/10

Excellent

01 Jun 2026

julia

Lovely stay. But breakfast a bit disapointing

Partner

8/10

Excellent

28 May 2026

Charlene

Going to start with the staff who were all exceptional and professional yet friendly and down to earth. Points to consider: the balcony which had been
cleaned up, still had so much detritus outside on the balcony. Toilet seat broken,

10/10

Exceptional

27 May 2026

Marguerite

Great location directly across the road from the beach and close to areas of interest (Seven Sisters, Lewes, Battle) We enjoyed our spacious clean room with high ceilings and doors opening to the balcony to let in the sea breeze / fresh air. Friendly staff. Pleasant stay!

Family

8/10

Excellent

15 May 2026

John

Nice room with unexpected upgrade to sea view.

Self

10/10

Exceptional

03 May 2026

Helen

The room was ideal ***** for myself as a solo traveller. This top floor room was nicely decorated. clean, secure, facilities perfect and no noise from the stairs/common area, nor outside. Could not fault the room at all.

Decor throughout the hotel generally was very pleasant.

The lift was out of order however it didn't spoil my stay as although one of the agile older generation, was up and down the stairs in no time at all.

Self

6/10

Pleasant

02 May 2026

Janice

The pillows was very hard. And there was constant droning noise from the generator out the back. Had about 2 hrs sleep.

Self

8/10

Excellent

02 May 2026

Kelvin

Clean room but the directions to the rooms fees like I was solving puzzles.

8/10

Excellent

12 Apr 2026

paul

The hotel is in a good location for beach pier etc. Breakfast well cooked and plentiful,but could have a bit more choice on the hot menu.Main hotel areas are well decorated,and clean

Self

2/10

Poor

11 Apr 2026

Abiodun

The guy at the reception was most unfriendly and made the most unimpressive welcome ever! Even though we booked twin-bed, he made it look like it's a favour to give us one. Few minutes after, he handed over to a lady, and we went to inquire. The lady changed it promptly to twin-bed and transfered us. So the guy was unnecessarily uncooperative! The following morning, our pick up vehicle was running late, and we asked for a delayed check out of 30 mins to an hour, this same guy bluntly refused insisting we would have to be charged. He practically forced us out. Very bad customer service. He is not a credit to the organisation.

Family

8/10

Excellent

07 Apr 2026

Amanda

Great value single room for what I needed, with a sea view and good amenities. Staff friendly and without me even asking, noted no cleaning in the day as I was working night shifts. Was glad someone was on the ball!

Self

8/10

Excellent

05 Apr 2026

Paul

Comfortable welcoming stay

Partner

6/10

Pleasant

02 Sep 2025

Claire

The staff were friendly, the reception area, bar and restaurant were lovely.
The room, although superior needed a few tweaks, i.e. a dressing table, bedside lamps, clean windows and maybe paint over the repair that has been done above the door instead of just being rubbed down. Also very noisy from the guests above.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Joan

Lovely room friendly staff. Good breakfast.
Have stayed here several times and will do so again
.

10/10

Exceptional

10 Aug 2025

Verified traveler

First visit in the area

Nice place right on the seafront. Room was facing back street but no issue with noise. Lovely breakfast , would happily stay again

8/10

Excellent

06 Aug 2025

Deborah

It was a nice hotel, with a sea view, single bedroom was cosy,only thing was shower to hot or to cold,breakfast was nice and staff were very pleasant, over all 8 out of 10

Leisure Self

10/10

Exceptional

28 Jul 2025

Charis

We had a lovely stay at this hotel, the bed was very big and comfortable, the service was great and the staff very sweet and friendly. Our room had a beautiful sea view, definitely worth the extra pennies. It’s a bit of a shame that the road just below is quite busy and noisy throughout the day. Nevertheless, it was great to be so close to the sea, we wouldn’t have wanted it any other way.

Leisure Friends

6/10

Pleasant

14 Jul 2025

Graham

Arrived after the check in time of 2pm to be told that the room was not ready and I would have to wait. Receptionist then changed her mind after quite a wait ( was unable to contact any cleaning staff ) and said it was ready. Very small single room at the rear of the property but did have a small fridge and a hairdryer which are a plus. Very small and old bathroom/shower and the whole room needs urgent updating. Shower worked now and again with water temperature varying wildly whilst you shower !!! Bed was very uncomfortable, appears the mattress has had it and sags in the middle. Woken up early every morning by very loud extractor fans being turned on for the kitchen below the room. Make sure you bring an extension socket with you. Room had 4 x sockets, BUT 4 x of their items were plugged in !!! Fridge/TV/Kettle/Bedside lamp which = none available for your items unless you keep unplugging theirs. Cleaner walked straight into the room without knocking one morning ? Lift works well if you have mobility issues and easy to park on the street for £2.35 per day or free in the side streets. V short and enjoyable walk to the pier etc.

Leisure Self

8/10

Excellent

09 Jul 2025

Kat

Perfect sea view

Lovely location

Very accommodating with late check in.

Friendly

Partner

8/10

Excellent

18 Jun 2025

Jane

Small room and a bit jaded. However it was clean and ok for one night and bang on the sea front. Nice staff and welcoming atmosphere

Self

8/10

Excellent

15 Jun 2025

M

Simple check in, and able to do so slightly early. Nice location on beach front. Pleasant one night stay.

Friends_and_family Family

6/10

Pleasant

05 Jun 2025

J

I booked this hotel because their website said it had seaviews, balcony and room service. Unfortunately, they didn't have room service and should update their website. We ate in the restaurant. By the time we finally got our food, l had already gone through 2 cokes and the food was lukewarm. There was only one member of staff that worked both the reception desk and the restaurant (beside the cook). I thought that a bit odd for a Friday night, but l know she did her best.
The room itself was lovely, though the tea and coffee were in dire need of being restocked. No shampoo or conditioner as also stated on the website.
The comfortable bed and seaview is what truly saved the day for me and being able to sit comfortably and enjoy the view.

Partner

10/10

Exceptional

31 May 2025

Beata

Great hotel and clean room.Staff are very welcoming especially the gentleman on the bar,reception. Right opposite the beach.Good view.
Would book again.

Leisure Family

8/10

Excellent

25 May 2025

Verified traveler

Then hotel was very nice and the staff were friendly. The rooms were clean one was a little small. The TVs in the rooms could do with an upgrade to a 32inch screen or larger.

The only negative thing I would say lis one of the lower floors has a view of a courtyard which had a rather lot or dog excrement. I like the hotel is dog friendly but the view not so great. I dont know of its part of the hotel but its connected.

Friends_and_family Family

8/10

Excellent

19 Jul 2021

John

Very nice staff lovely breakfast,good location,nicely decorated

Partner

4/10

Poor

18 Jul 2021

geon hee

Potential fruad risk. Rude staff. Smelly toilet

When you check in, instead of requesting card pre-authorisation for deposit, they ask to fill in a form requesting name, 16 digit card number, security code at the back of your card, expiry date, full home address. Literally everything you would need to make a payment with your card online. I challenged the receptionist for this but she couldn't care less and told me either i provide it or i can leave. Before pandemic i used to travel every week for work and stayed in hotels all around the world but i have never seen any hotel that request full card details. I couldn't relax all night worrying what could happen. It looked like it wasn't judt me who was worried as i saw multiple people at the receptiom who was not happy with their 'company policy'. When i checked out, i asked the morning receptionist if i can have the form back so i know they don't have it anymore. She was very rude and told me that it's fine because they do not use it (with annoyed tone). I couldn't just leave it there so i asked it to back again, she then just took out the form and shreded it in front of me ignoring my request.

The room itself was nicely decorated but toilet stank of old pipe/urine smell. View was nice.

Requested menu for breakfast before i book it but the staff said 'you get english breakfast or cereal if you pay £10.50' so i decided to go to local cafe for nice brunch instead which was cheaper!

I will not return to this hotel

Partner

10/10

Exceptional

02 Nov 2020

Verified traveler

Amazing room with sea views!

I was given the Deluxe room, which was a corner room with a dual aspect sea view and balcony. It was an amazing room. The bathroom was huge as well.

The staff were very friendly, and the hotel was very clean.

Consumables and some items were sealed with a date to say that it was cleaned. E.g. Tea / Coffees and Remote for the TV.

The only issues were that there was a strange smell from the bathroom, they provided limited tea and coffee, there was two small sachets for shower and shampoo which was not enough (but we brought our own). The breakfast is a sandwiches, drink and pastry that can be delivered to your door.

However, the room was still amazing and I would definitely stay here again!

I original booked the standard room with a sea view, but needed to cancel and rebook it, as the pictures on Hotels.com are not accurate, so I needed to pay for the executive room if I wanted a bathtub. Also, they do provide 'breakfast', it is just not listed on the hotels.com site.

Partner

10/10

Exceptional

21 Oct 2020

Colette

Lovely

We had a lovely stay, it was clean and so comfortable, we stayed in a luxury room with balcony all round overlooking the sea, would Definately go back 👍

Partner

10/10

Exceptional

19 Sep 2020

Daniel

Loved the view from my window

Friendly,helpful and competent staff. Covid-19 measures well respected. Breakfast copious and tasty. Two small observations: 1) TV in room is very small 2) Water pressure not constant (water would come in spurts every other second when showering). Other than that GREAT stay.

Business Self

10/10

Exceptional

06 Jul 2020

Jekaterina

the best sea view

Amazing sea view and cosy rooms

Partner

10/10

Exceptional

19 Sep 2019

Scott

A wonderful stay

A very nice Hotel right on the beach. Staff were very helpful and friendly.
Would definitely recommend.

Self

8/10

Excellent

19 Sep 2019

Philip

Very satified

Very good for a resonantly priced hotel. I've stayed at a few of those in Eastbourne and I think this is probably the best.

Business

10/10

Exceptional

26 Aug 2019

Mandy

This was my second stay at the hotel in a month, the first time with 3 friends & this second time with my mother. We had sea view rooms both times, the rooms were decorated lovely & comfortable, breakfast was very nice and all staff friendly & helpful. Would definitely stay there again & recommend this hotel to anyone wishing to have a comfortable stay in a seafront hotel.

Friends_and_family Family

6/10

Pleasant

10 Aug 2019

David

Very run down.

On arrival at the hotel, the lobby was very pleasing. Meet by a cheerful lady who sorted the keys and off we went. The room was very very run down. Curtains in the bathroom were hanging off the runners so didn’t close. With no frosted window this made have a shower difficult. There was damp all down the bathroom wall. Very old furniture. The bed however was very comfy!
There was a small booklet about the hotel and the area, which restaurants they recommended. We went to the Thai and it was great!!
There was no bar which is stated on hotels.com and the chairs on the terrace were all chained together.
Overall a disappointing visit and we won’t be returning to this hotel.

Partner

10/10

Exceptional

09 Aug 2019

Verified traveler

Nice friendly staff and lovely breakfast. Very good value for money

Friends_and_family Family

6/10

Pleasant

21 Jul 2019

Verified traveler

Average hotel.nightmare parking.got last space behind hotel, otherwise no idea where nearest parking.

Partner

8/10

Excellent

15 Jul 2019

Janet

Eastbourne gem of a hotel

Lovely hotel on the seafront . Helpful staff . Great porridge in the morning.
Only issue was the shower very little water coming out if it . It was like a water mist not a shower .

Friends_and_family Friends

10/10

Exceptional

01 Jul 2019

Azhar

Very pleasant and helpful staff members ,it is a great place to stay

Family

6/10

Pleasant

08 Jun 2019

Verified traveler

Decent

Pluses - service, wi-fi, lift, breakfast
Minus - room was a little small

10/10

Exceptional

03 Jun 2019

Amanda

Recommended!!

Lovely lovely hotel.. great location on the beach. Very comfortable rooms and great breakfast!! No amount of tea was too much trouble.. thank you. Look forward to staying again.

Family

10/10

Exceptional

06 May 2019

Verified traveler

Highly recommended. Beautifully furnished

Stayed here before in an exceptional sea view single, perfect stay. This three night stay only a rear single available. Still beautifully decorated. My only negative on the weekend was housekeeping who didn’t clean my room Saturday and was unsure if the room assistant would come back when I said I’d be out in 30 mins and said no. Asked at reception on my way out what time they worked until as it was only 1045. Room wasn’t done at 130pm when I returned but happy to say it was when I returned late evening.
Staff were sparse this weekend, only saw staff on arrival then always had to ring a bell

10/10

Exceptional

18 Apr 2019

Verified traveler

Great hotel, would recommend!

Stayed in suite, room was fantastic. Very comfortable. Loved it. Will definitely be back!

Family