East Beach Hotel

United Kingdom , East Sussex
EASTBOURNE, 23 25 Royal Parade
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50 reviews shown

6/10

Pleasant

02 Sep 2025

Claire

The staff were friendly, the reception area, bar and restaurant were lovely.
The room, although superior needed a few tweaks, i.e. a dressing table, bedside lamps, clean windows and maybe paint over the repair that has been done above the door instead of just being rubbed down. Also very noisy from the guests above.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Joan

Lovely room friendly staff. Good breakfast.
Have stayed here several times and will do so again
.

10/10

Exceptional

10 Aug 2025

Verified traveler

First visit in the area

Nice place right on the seafront. Room was facing back street but no issue with noise. Lovely breakfast , would happily stay again

8/10

Excellent

06 Aug 2025

Deborah

It was a nice hotel, with a sea view, single bedroom was cosy,only thing was shower to hot or to cold,breakfast was nice and staff were very pleasant, over all 8 out of 10

Leisure Self

10/10

Exceptional

28 Jul 2025

Charis

We had a lovely stay at this hotel, the bed was very big and comfortable, the service was great and the staff very sweet and friendly. Our room had a beautiful sea view, definitely worth the extra pennies. It’s a bit of a shame that the road just below is quite busy and noisy throughout the day. Nevertheless, it was great to be so close to the sea, we wouldn’t have wanted it any other way.

Leisure Friends

6/10

Pleasant

14 Jul 2025

Graham

Arrived after the check in time of 2pm to be told that the room was not ready and I would have to wait. Receptionist then changed her mind after quite a wait ( was unable to contact any cleaning staff ) and said it was ready. Very small single room at the rear of the property but did have a small fridge and a hairdryer which are a plus. Very small and old bathroom/shower and the whole room needs urgent updating. Shower worked now and again with water temperature varying wildly whilst you shower !!! Bed was very uncomfortable, appears the mattress has had it and sags in the middle. Woken up early every morning by very loud extractor fans being turned on for the kitchen below the room. Make sure you bring an extension socket with you. Room had 4 x sockets, BUT 4 x of their items were plugged in !!! Fridge/TV/Kettle/Bedside lamp which = none available for your items unless you keep unplugging theirs. Cleaner walked straight into the room without knocking one morning ? Lift works well if you have mobility issues and easy to park on the street for £2.35 per day or free in the side streets. V short and enjoyable walk to the pier etc.

Leisure Self

8/10

Excellent

09 Jul 2025

Kat

Perfect sea view

Lovely location

Very accommodating with late check in.

Friendly

Partner

8/10

Excellent

18 Jun 2025

Jane

Small room and a bit jaded. However it was clean and ok for one night and bang on the sea front. Nice staff and welcoming atmosphere

Self

8/10

Excellent

15 Jun 2025

Simple check in, and able to do so slightly early. Nice location on beach front. Pleasant one night stay.

Friends_and_family Family

6/10

Pleasant

05 Jun 2025

I booked this hotel because their website said it had seaviews, balcony and room service. Unfortunately, they didn't have room service and should update their website. We ate in the restaurant. By the time we finally got our food, l had already gone through 2 cokes and the food was lukewarm. There was only one member of staff that worked both the reception desk and the restaurant (beside the cook). I thought that a bit odd for a Friday night, but l know she did her best.
The room itself was lovely, though the tea and coffee were in dire need of being restocked. No shampoo or conditioner as also stated on the website.
The comfortable bed and seaview is what truly saved the day for me and being able to sit comfortably and enjoy the view.

Partner

10/10

Exceptional

31 May 2025

Beata

Great hotel and clean room.Staff are very welcoming especially the gentleman on the bar,reception. Right opposite the beach.Good view.
Would book again.

Leisure Family

8/10

Excellent

25 May 2025

Verified traveler

Then hotel was very nice and the staff were friendly. The rooms were clean one was a little small. The TVs in the rooms could do with an upgrade to a 32inch screen or larger.

The only negative thing I would say lis one of the lower floors has a view of a courtyard which had a rather lot or dog excrement. I like the hotel is dog friendly but the view not so great. I dont know of its part of the hotel but its connected.

Friends_and_family Family

8/10

Excellent

19 Jul 2021

John

Very nice staff lovely breakfast,good location,nicely decorated

Partner

4/10

Poor

18 Jul 2021

geon hee

Potential fruad risk. Rude staff. Smelly toilet

When you check in, instead of requesting card pre-authorisation for deposit, they ask to fill in a form requesting name, 16 digit card number, security code at the back of your card, expiry date, full home address. Literally everything you would need to make a payment with your card online. I challenged the receptionist for this but she couldn't care less and told me either i provide it or i can leave. Before pandemic i used to travel every week for work and stayed in hotels all around the world but i have never seen any hotel that request full card details. I couldn't relax all night worrying what could happen. It looked like it wasn't judt me who was worried as i saw multiple people at the receptiom who was not happy with their 'company policy'. When i checked out, i asked the morning receptionist if i can have the form back so i know they don't have it anymore. She was very rude and told me that it's fine because they do not use it (with annoyed tone). I couldn't just leave it there so i asked it to back again, she then just took out the form and shreded it in front of me ignoring my request.

The room itself was nicely decorated but toilet stank of old pipe/urine smell. View was nice.

Requested menu for breakfast before i book it but the staff said 'you get english breakfast or cereal if you pay £10.50' so i decided to go to local cafe for nice brunch instead which was cheaper!

I will not return to this hotel

Partner

10/10

Exceptional

02 Nov 2020

Verified traveler

Amazing room with sea views!

I was given the Deluxe room, which was a corner room with a dual aspect sea view and balcony. It was an amazing room. The bathroom was huge as well.

The staff were very friendly, and the hotel was very clean.

Consumables and some items were sealed with a date to say that it was cleaned. E.g. Tea / Coffees and Remote for the TV.

The only issues were that there was a strange smell from the bathroom, they provided limited tea and coffee, there was two small sachets for shower and shampoo which was not enough (but we brought our own). The breakfast is a sandwiches, drink and pastry that can be delivered to your door.

However, the room was still amazing and I would definitely stay here again!

I original booked the standard room with a sea view, but needed to cancel and rebook it, as the pictures on Hotels.com are not accurate, so I needed to pay for the executive room if I wanted a bathtub. Also, they do provide 'breakfast', it is just not listed on the hotels.com site.

Partner

10/10

Exceptional

21 Oct 2020

Colette

Lovely

We had a lovely stay, it was clean and so comfortable, we stayed in a luxury room with balcony all round overlooking the sea, would Definately go back 👍

Partner

10/10

Exceptional

19 Sep 2020

Daniel

Loved the view from my window

Friendly,helpful and competent staff. Covid-19 measures well respected. Breakfast copious and tasty. Two small observations: 1) TV in room is very small 2) Water pressure not constant (water would come in spurts every other second when showering). Other than that GREAT stay.

Business Self

10/10

Exceptional

06 Jul 2020

Jekaterina

the best sea view

Amazing sea view and cosy rooms

Partner

10/10

Exceptional

19 Sep 2019

Scott

A wonderful stay

A very nice Hotel right on the beach. Staff were very helpful and friendly.
Would definitely recommend.

Self

8/10

Excellent

19 Sep 2019

Philip

Very satified

Very good for a resonantly priced hotel. I've stayed at a few of those in Eastbourne and I think this is probably the best.

Business

10/10

Exceptional

26 Aug 2019

Mandy

This was my second stay at the hotel in a month, the first time with 3 friends & this second time with my mother. We had sea view rooms both times, the rooms were decorated lovely & comfortable, breakfast was very nice and all staff friendly & helpful. Would definitely stay there again & recommend this hotel to anyone wishing to have a comfortable stay in a seafront hotel.

Friends_and_family Family

6/10

Pleasant

10 Aug 2019

David

Very run down.

On arrival at the hotel, the lobby was very pleasing. Meet by a cheerful lady who sorted the keys and off we went. The room was very very run down. Curtains in the bathroom were hanging off the runners so didn’t close. With no frosted window this made have a shower difficult. There was damp all down the bathroom wall. Very old furniture. The bed however was very comfy!
There was a small booklet about the hotel and the area, which restaurants they recommended. We went to the Thai and it was great!!
There was no bar which is stated on hotels.com and the chairs on the terrace were all chained together.
Overall a disappointing visit and we won’t be returning to this hotel.

Partner

10/10

Exceptional

09 Aug 2019

Verified traveler

Nice friendly staff and lovely breakfast. Very good value for money

Friends_and_family Family

6/10

Pleasant

21 Jul 2019

Verified traveler

Average hotel.nightmare parking.got last space behind hotel, otherwise no idea where nearest parking.

Partner

8/10

Excellent

15 Jul 2019

Janet

Eastbourne gem of a hotel

Lovely hotel on the seafront . Helpful staff . Great porridge in the morning.
Only issue was the shower very little water coming out if it . It was like a water mist not a shower .

Friends_and_family Friends

10/10

Exceptional

01 Jul 2019

Azhar

Very pleasant and helpful staff members ,it is a great place to stay

Family

6/10

Pleasant

08 Jun 2019

Verified traveler

Decent

Pluses - service, wi-fi, lift, breakfast
Minus - room was a little small

10/10

Exceptional

03 Jun 2019

Amanda

Recommended!!

Lovely lovely hotel.. great location on the beach. Very comfortable rooms and great breakfast!! No amount of tea was too much trouble.. thank you. Look forward to staying again.

Family

10/10

Exceptional

06 May 2019

Verified traveler

Highly recommended. Beautifully furnished

Stayed here before in an exceptional sea view single, perfect stay. This three night stay only a rear single available. Still beautifully decorated. My only negative on the weekend was housekeeping who didn’t clean my room Saturday and was unsure if the room assistant would come back when I said I’d be out in 30 mins and said no. Asked at reception on my way out what time they worked until as it was only 1045. Room wasn’t done at 130pm when I returned but happy to say it was when I returned late evening.
Staff were sparse this weekend, only saw staff on arrival then always had to ring a bell

10/10

Exceptional

18 Apr 2019

Verified traveler

Great hotel, would recommend!

Stayed in suite, room was fantastic. Very comfortable. Loved it. Will definitely be back!

Family

8/10

Excellent

24 Sep 2018

Verified traveler

Good value

Clean, well run, good breakfast. Recently decorated --faily tasteful.

8/10

Excellent

23 Sep 2018

Eileen

Lovely!

A last minute booking for an overnight stay while visiting family in the area and we were delighted with what we got! Lovely warm welcome at 9pm+, a comfortable communal lounge for me to wait in while my husband found somewhere to park (really the only drawback) and a clean, comfortable room and pristine bathroom. What more could anyone ask? It was a cheaper rate for a room at the rear and Room 5 isn't large but who cares?...we were only there to sleep! Nice and quiet...twin beds, good breakfast for £6 each the next morning. Super!

8/10

Excellent

17 Sep 2018

David

Lovely refurbished hotel, shame you cant park

Really nice clean room. Only issue is parking is a nightmare in Eastbourne. Arrived in the evening, no parking anywhere within half a mile of the hotel, reception werent able to offer any advice. This didnt even clear late at night or in the early morning.

Partner

10/10

Exceptional

09 Sep 2018

Verified traveler

Good hotel,close to shops and the beech.

Our second visit and hopefully a few more in the future.

10/10

Exceptional

07 Sep 2018

Pat

I was very impressed with my single room with a great view of the beach. It was pleasantly decorated. The only slight problem was the lighting in the bathroom was very low and the mirror was not illuminated. The public areas were comfortable and attractive.

Friends

8/10

Excellent

06 Aug 2018

Verified traveler

We were travelling by bicycle and the staff were very helpful allowing us to store them securely. We requested a room with a bath at short notice too and this was no trouble at all.

Partner

6/10

Pleasant

06 Aug 2018

Angie

Clean and friendly

Was a very nice hotel , clean and friendly staff, unfortunately we asked for a double room with a bath , we ended up with a back room with I minute shower facing a yard and there was workmen there, I opened the curtains to a cherry picker with a builder in it facing right into my window , not exactly a sea view , when I complained about it they said that’s what I had asked for, unreal!!

Partner

8/10

Excellent

30 Jul 2018

Norman

Nice staff minus one...

Overall, the hotel is nice and clean. Most of the staff are very friendly and helpful aside from one lady on the front desk who looks like she didn't want to be there at all. Very grumpy and hot headed. The young guy who sat on the front desk was very helpful and friendly. The room is quite big and spacious but is very hot. They have us a small fan that didn't really help.

Partner

8/10

Excellent

30 Jul 2018

Caroline

Lovely stay with a stunning view from our room

The the young man who booked us in was warm and friendly, the cleaner we bumped into was polite and friendly. However, the blonde lady in charge belittled a new member of staff in front of guest, then whe a party of 5 ladies wanted to sit together it was to much effort to push 2 tables together they were told next time request before coming to breakfast, the youn man I the breakfast who we assumed was new was polite and service from he was good. The blonde lady should also be aware that when she is chasing orders up from the kitchen out can hear clearly how she is talking to the staff

Partner

8/10

Excellent

30 Jul 2018

Verified traveler

The hotel was lovely, very close to the beach, and the people were very friendly.
It was a very hot weekend, so it would have been nice to have AC

8/10

Excellent

29 Jul 2018

Robin

Budget Hotel well located with sea view

Excellent budget Hotel, a stones throw from beach. Ideal holiday spot or relaxing after business in Eastbourne

10/10

Exceptional

23 Jul 2018

martin

Excellent place to stay

A great place to stay for work or leisure
Great staff and great location

8/10

Excellent

16 Jul 2018

Good location, value of money.

Very simple and cleab hotel right by the beach. Views are beautiful however some are through the bathroom window. Staffs are friendly and helpful. Good value for money.

6/10

Pleasant

13 Jul 2018

Patricia

Lovely sea view

In my opinion the hotel needs a refurb, there was definitely a smell of mould when I checked in.

They also need to introduce electronic keys to the rooms.

Hotel check in closes at 22.30 and the staff kindly agreed to stay until 23.00 if we couldn't make it on time.
.
There is no car park, only street parking, which was free, but it took a while to find a space.

The lift was really scarey.

The bathroom was clean but the bottom of the bath was damaged and the shower screen seal was falling off.

Breakfast was value for money, we paid extra as it wasn't included in the booking. It was a great meal, unfortunately the service was really slow.

Overall I had a genuinely ok stay, we stayed for 1 night and didn't feel it was value for money.

8/10

Excellent

27 Jun 2018

Verified traveler

I want to buy those armchairs

clean tidy room, lovely view and the most comfortable armchairs in front of the window to sit and watch the world go by.

10/10

Exceptional

17 Jun 2018

Beryl

Beautiful Hotel

I originally booked myself a single room for 3 nights, but single with sea view unavailabe. On my 1st night family upgraded me to a double with sea view. The single room was more than adequate with a beautiful shower room. But having a double with sea view was the icing on the cake. This hotel has been on my wish list for a while. All staff so helpful & lounge area & dining room well decorated & comfortable. Will certainly stay again ☺ Good location for entertainment, shops etc.

10/10

Exceptional

08 Jun 2018

Lozzy

The hotel is in a great location, just across the road from the beach. English breakfast was really good (vegetarian meal & non veg) + staff (Sarah) provided excellent service! Hotels room was clean and spacious. Bathroom was new looking. Furniture in room and in lounge/bar/dining areas looked new and in good condition. Bed was comfortable and we had a nice view of the ocean. There is a Sainbury mini supermarket and fish & chip shop only one block away.(behind the hotel). Great value for money and would stay here again!

10/10

Exceptional

02 Jun 2018

Geoff

Great hotel with sea views, recommend the pub just round the corner for food , fantastic value.

8/10

Excellent

25 May 2018

Paul

A pleasant though small double room. The staff are very welcoming and overall a clean and tidy establishment.

Partner

6/10

Pleasant

05 Aug 2019

Verified traveler

Leider waren die Zimmer nach hinten raus nicht mehr in so gutem Zustand, mal ein neuer Griff am Schrank, Tapete war an den Zimmerecken lose, Boden im Badezimmer auch nicht mehr in so gutem Zustand. Im grossen ganzen dürfte am Zimmer etwas renoviert werden.
Dafür war die Loggia wunderschön und gemütlich eingerichtet mit Sicht aufs Meer. Der Frühstücksraum sehr schön und eine sehr geschmackvolle Bibliothek/Fernsehzimmer.
Personal war sehr freundlich und zuvorkommend. Super feines Frühstück mit allem was dazugehört.

Leisure Family