Name: Shore View Hotel Eastbourne
Address: Marine Parade, 20, Easbourne, BN22 7AY, GB

8/10

Excellent

23 Nov 2022

Stephen

Pleasant to good overall. Old building but furnishings modern and functional. Decent breakfast

Partner

8/10

Excellent

20 Nov 2022

Pip

Good price

Leisure Partner

8/10

Excellent

30 Oct 2022

MAN LAN

So far so good

So far so good. It’s quite convenient to buy stuffs, and laundry shop nearby.

Friends_and_family Family

6/10

Pleasant

15 Oct 2022

Dan

Bedding smelt. Had it changed and the new set smelt too. There was a damp dirty smell throughout the hotel. The carpet throughout was worn and dirty. Shower was very low pressure. Disappointed really, although the staff were very helpful and friendly. Wouldn’t stay again.

Leisure Partner

8/10

Excellent

12 Oct 2022

Verified traveler

Overnight stay

It is a basic 3* hotel, no frills but great location with sea views. No bathroom toiletries…a pump on the wall which was empty but luckily we brought our own. No toilet brush! Room was a good size. 1 pillow only! So basic but good for money and service.

Partner

8/10

Excellent

19 Sep 2022

Caroline

We enjoyed our stay at the Seaview hotel very handy to the beach even though the weather wasnt good and breakfast was very good plently off choice

Partner

8/10

Excellent

18 Sep 2022

Nigel

Happy

We've been using this hotel for a few years, always a pleasure to stay here, location works for us and always a good breakfast in the morning, staff are friendly and efficient.

Partner

8/10

Excellent

18 Sep 2022

Kwok Kwong

Location is great. Parking is 2 pounds per day for hotel guest. Included breakfast is excellent

Leisure Partner

6/10

Pleasant

18 Sep 2022

Gareth

Disappointing - Clean the toilets, don't mask it!

As a budget hotel this place is OK. The general vibe of the place is that it's a bit tired and run down. The dated carpets haven't been hoovered in a long while. There was a strong smell of toilets when we arrived and then a strong smell of bleach and toilets after a coach of people arrived. The stairs are a mystery and only worked them out after countless runs downstairs to smoke. The wondows are locked 'for safety' and the tiny little pillows kept falling down the back of the bed that kept sliding away from the wall. I stay in Eastbourne regualry and this place was almost double the cost of others and nowhere near the same quality. The lady on reception was lovely though.

Partner

4/10

Poor

15 Sep 2022

Verified traveler

Mixed feelings but wouldn’t return

Room - clean, over bath shower excellent, only 2 lge towels and 1 small, no non slip mat or bath bath. Pillows 1 each had to ask for extra.
Check in - no information given re times for breakfast etc or where anything was.
Lift not working for 2 days we were there
Breakfast - staff very friendly but very disorganised customers and staff had no idea about the system only part self service and minimal sitting area.
Bar - apparently if we wanted a drink we had to ask receptionist they would then unlock bar serve us a drink then lock up
again as they were responsible for both jobs . So we chose to go to local friendly bar across the road . So no relaxing at the bar with a coffee after a long journey
Smoke alarm in room not sure if this was connected as it never seemed to blink.

Partner

6/10

Pleasant

07 Sep 2022

Michael

A reasonably comfortable room with a sea view but with an unpleasant smell in the bedroom and lack of basic toiletries in the bathroom (no hand soap or shower gel provided).

6/10

Pleasant

05 Sep 2022

Verified traveler

Could be better!

Needed more pillows. Shower head needed descaling. Breakfast was disappointing as hash browns were likely from the day before and the coffee tasted awful

Partner

10/10

Exceptional

05 Sep 2022

James

Lovely, clean & friendly staff

There is a 24hr reception desk. I took my mom and my moms friend and they are elderly and require walking aids. I did send a message via the hotels.com app but it never reached the hotel. The filippino receptionist (I forgot his name, sorry) was very helpful and did everything he could to change the rooms so that we were still close together and that my mom had a room on the ground floor and that it was accessable.
The rooms were big and spacious with a king bed and en-suite. Was very clean.
Would definitely stay again. Also dog friendly so can take your fury friends with you.

Friends_and_family Family

10/10

Exceptional

07 Aug 2022

Richard

Great value hotel, excellent location

Stayed two nights in a Double Room with Sea View which had a nice view of the beach and pier; worth the upgrade. The room was a great size, tastefully decorated, kept clean and well equipped with amenities such as tea making facilities, hair dryer, desk fan, ironing facilities.

The room upgrade included breakfast; standard hotel buffet breakfast, plenty on offer, refreshed regularly, overall good value. Staff courteous and professional throughout the service.

Everything we asked from reception was granted efficiently.

Bath was very slippery, as they often are. There was a sign saying a bath mat is available if you ask at reception but I think this would be better provided by default.

Yes in some areas the hotel needs a bit of TLC but you have to understand that hospitality have had a horrendous few years for business and are likely in recovery/survival mode; give them a chance to recover first with a good season! A chipped veneer or two can wait!

Would definitely return.

Partner

10/10

Exceptional

31 Jul 2022

D

Good value and would stay again.

Lovely room with kettle and ironing board which is always a nice touch .Bath with shower in and very comfy bed. Hotel is in good location on the front close to the pier abd not far from the town centre

Partner

8/10

Excellent

29 Jul 2022

vijay

Rooms need some upgrade,bathroom floor liner not around sink.windows need updating,no safe,no fridge,no air
Conditioner.more pillows should be provided.Building looks too
Old.More items should be there
For breakfast.

Leisure Family

6/10

Pleasant

26 Jun 2022

Alison

Position was good .but property needs updating very strong smell of drains. Accomadation also want ready when we arrived after 4. Bar also never seemed to be open . Very ecpensive for what it was .

Leisure

10/10

Exceptional

08 Jun 2022

Geraldine

Friendly staff very helpful. Wheelchair accessable room spacious and very clean.

Leisure Pet

6/10

Pleasant

06 Jun 2022

Lisa

Unsatisfactory

This hotel is a little tired but was a good location for me as my daughter lives not far away , however when I got back to my room from being out for the day my bathroom smelt like cigarettes and my towel that had been changed smelt not very nice also , our bin hadn’t been emptied so I didn’t understand why they bothered to service our room as we were only staying for two nights.

Friends_and_family Friends

8/10

Excellent

06 Jun 2022

Sarah

The property is in a great location. I had to keep going to reception to get card charged and was only there for one night. Rooms were clean but could do with upgrading. Toilet didn’t flush but I didn’t report at 3am, once reported they sent someone up. Staff were friendly. Parking permit was £2 for 24 hrs.

Leisure Self

8/10

Excellent

06 Jun 2022

Tanvir

Very close to the beach. We got a very basic room. Breakfast was great

Leisure Family_with_children

10/10

Exceptional

31 May 2022

Sif

We loved our stay at the hotel, very friendly welcoming. We especially appreciated the number of pillows and cozy bed.

Leisure Family

10/10

Exceptional

28 May 2022

Joanne

Fantastic Thank you 😊

Friends_and_family Family

10/10

Exceptional

27 May 2022

YP

Buffet breakfast was amazing. Staff were courteous & professional. Room was ok.

4/10

Poor

23 May 2022

Katie

Awful service. Big room but smelly and worn down.

Stayed for 1 night on 21/5/22 and we had originally booked for 2 nights but changed the booking last min and glad we did!
We arrived at the hotel around 9:30pm after a busy day out with our 1 year old. We arrived and rang the bell. Out from the back begrudgingly appears a man who was the most unhelpful and rude receptionist I’ve ever had the displeasure of meeting. My husband couldn’t find a parking space so we had to quickly unload so he could go and find a spot. The receptionist wasn’t helpful in suggesting where we could go and was even unsure about whether we needed a parking permit. As it was Sunday the next day he said not to bother but gave us one anyway and then charged us for it!
I was then left with my toddler and all our baggage to move from the lobby to the reception foyer. I asked if he could keep an eye on my child sitting on a chair whilst I got all of our items. He agreed but with an audible huff. I then asked if we could grab the key so I could take my little one upstairs. He said not without paying, so I explained my husband would come and pay once he came back so he agreed to give me the key to our room. I then had to ask for directions where the room was. We had to get the lift to the 2nd floor. So I took as much as our belongings as I could manage with my toddler in tow to the lift. He watched me struggle as I ran backwards and forwards trying to hold the lift. On my second journey down he then asked if he could help but I had already done it all!

Friends_and_family Family

2/10

Poor

16 May 2022

Leanne

Dirty, out dated

The hotel was very run down, found someones left over rubbish and take away behind the curtains. Dont bother with sea view rooms, the windows are filthy and balconies locked so you cant go out side.

Friends_and_family Family

10/10

Exceptional

15 May 2022

kathrine

Lovely hotel

Great price, right on the sea front. Breakfast was amazing and the room was so clean that I was worried my new tattoo was going to leak

Partner

8/10

Excellent

06 May 2022

Barbie

Great value and good hot breakfast. Spacious room overlooking the beach. Walk to beach and shops. Friendly staff.

Leisure Self

8/10

Excellent

03 May 2022

Emily

We were given no information regarding breakfast etc. Even though we had pre paid for this. Our room only had one very small pillow each.

However the buffet breakfast was great and the beds despite the pillow was comfortable

Partner

6/10

Pleasant

01 May 2022

Verified traveler

Poor

Rooms not clean and the breakfast was cold

Friends_and_family Family

6/10

Pleasant

29 Apr 2022

David

Overall a bit tired and breakfast average. Everything seemed clean but Bed was very hard. However it was quiet and service good if a little unfriendly.

Leisure Friends

8/10

Excellent

29 Apr 2022

Alison

Good value overall for the price, tea and coffee facilities in the room were appreciated. Clean and modern room. The only (and major) drawback for us was that there was no parking close by - we had to park quite far away from the hotel itself.

Leisure Family

8/10

Excellent

25 Apr 2022

Robert

Pleasant stay at the Shore View hotel, Eastbourne

Initial thoughts on approaching the hotel suggested some freshening up of the outside was required. However inside the hotel was fine. Our room on the ground floor had obviously been recently refurbished and was very pleasant and comfortable. The King size bed was very comfortable.
Extra pillows were supplied promptly on request. Breakfast in the restaurant was good and the staff all very pleasant and helpful.
Minor points in our room were the need to replace the sink plug which had a rusty chain and also the towel rail.
Overall 8 out of 10.

Partner

8/10

Excellent

16 Apr 2022

Paul

Preferred hotel in Eastbourne

A comfortable room with sea view.
Very good breakfast,with welcoming and attentive staff.
Close to pier,and easy access to town centre.

Partner

10/10

Exceptional

14 Apr 2022

Clare

Love the staff

Lovely Staff very helpful/ fantastic breakfast/ lovely room/ great value for money definitely be back soon

Partner

8/10

Excellent

07 Apr 2022

Victoria

Lovely room, nice stay.

Check in was easy. A very pleasant gentleman on reception who was very helpful with all enquiries. Parking is on the street in a particular zone, you are given a parking permit, which only cost £2.00, which was amazing! We luckily got a space outside the hotel. The hotel had a homely feel about it. The room was nice. We had a room with a sea view. Sadly the doors to the balconies were all sealed. This is a shame as it would be great to sit out there. Perhaps is for a safety reason, who knows! Lovely bright room with two windows, plenty of space to hang clothes. The room had a hairdryer, iron and ironing board. Decent sized tv. Nice comfy bed. Lovely warm shower and a decent sized bathroom. Very clean. I’d stay here again.

Friends_and_family Friends

8/10

Excellent

03 Apr 2022

Adam

Basic but perfect for one night stay

Great stay, clean and today. Basic but staff friendly and did the job for the one night. Breakfast very nice. Sofa bed was not the comfiest but fine for a small child.

Friends_and_family Family

10/10

Exceptional

18 Mar 2022

Mark

Lovely hotel 🏨

Lovely hotel overlooking the sea staff were very friendly and helpful especially john at the front desk top marks john thank you

Partner

8/10

Excellent

13 Mar 2022

Helen

Comfy and clean

The room was fine and clean and comfy! Was slightly disappointed I didn’t get it cleaned/serviced during the stay.. but only there for 2 nights so was ok!
Comfortable bed and wasn’t too noisy despite overlooking the pub next door

Business

8/10

Excellent

04 Mar 2022

MICHAEL

Hotel clean and comfortable, only a breakfast restaurant but excellent pub across the road

Business

10/10

Exceptional

25 Feb 2022

Harold

We would have liked slightly larger room .But it was fine at the time ,It was the first time we have stayed at the Shore View Hotel .

Leisure Family

10/10

Exceptional

31 Jan 2022

Tony

WELL WORTH A STAY

Very very very good value for money.unreal the price we paid and breakfast included

Friends_and_family Family

4/10

Poor

28 Jan 2022

Mark

Bath with shower not recommended for someone awaiting knee replacement did notify property only stayed one night instead of two no one even asked why we left early husband nearly fell in bath so slippery breakfast Wes cold

Partner

8/10

Excellent

07 Jan 2022

Timothy

We got a huge sea view room which was warm and well furnished. We parked right outside for £1 a day. The staff were friendly and efficient. It was very good value

Leisure Partner

10/10

Exceptional

17 Dec 2021

Loredana

Comfortable

Good stay and lovely services and friendly staff.
Many thanks.
Loredana Ripollino

Self

10/10

Exceptional

16 Dec 2021

Valerie

Lovely stay

Had a lovely room with a sea view. Good breakfast and very helpful staff Will definitely use again

10/10

Exceptional

13 Dec 2021

Lindsay

Good standard budget accommodation

I know Eastbourne and we were down visiting family. The hotel was clean, comfortable and similar to the well known budget chains, but in an amazing seafront location. We were fortunate to have a sea view which totally made it for me. We paid the extra for breakfast, which was perfectly fine. Parking, we always managed to find something on one of the side streets away from the parking restrictions.
The staff were all welcoming and friendly.

Don’t expect more than a budget chain and you will enjoy your stay. If you want luxury, then look elsewhere.

Friends_and_family Family

8/10

Excellent

06 Dec 2021

James

Great Value for Money

Booked this hotel due to the fact it was pet friendly and the price was a bonus. Great value for money. The room was clean, plenty of hand sanitiser dotted about the hotel.
The only downfall was there was only 1 pillow, I asked for another one but I was told that due to COVID-19 they couldn’t supply anymore pillows.

Quick check-in & check-out.
Pleasant staff on reception.
No parking on-site but plenty of parking on the road outside the hotel (free for disabled badge holders)
Room was warm and cosy.
Great location for Eastbourne town and the beach.

Partner

6/10

Pleasant

31 Oct 2021

Richad

Not cleaning dusted

Leisure Family_with_children

8/10

Excellent

27 Oct 2021

Louise

Nice clean hotel,

Friends_and_family Family

8/10

Excellent

25 Oct 2021

Shaun Michael

Very good hotel in an excellent position opposite the sea front.

Friends_and_family Family

8/10

Excellent

20 Oct 2021

Rob

Right near the pier

Strange smell of gas when I walked into the lobby ………
Hotel ok for the money. Bar not open and no food being served so has to eat at the pub opposite which was ok.
Great staff and breakfast was ok
They have a parking system to park on the road which is fine

Room was noisy- first floor so you can hear the road plus upstairs- but this is an old building which doesn’t have up to date insulation so it’s not their fault.
Ok value for money and right near the pier

Business Self

2/10

Poor

18 Mar 2021

Verified traveler

Don't Do It

Please dont stat stay here. Its a homeless shelter pretty much with mail piled up on the mat and just a miserable place.

Partner

2/10

Poor

09 Dec 2020

Terry

Appalling.

Upon arrival I noticed the door was locked.
I pressed buzzer and no body appeared.
I called the hotel and it just rang and rang.
Then I noticed they had taken my payment that day but I requested pay on arrival.
To me this is theft!
Avoid this hotel

Business

10/10

Exceptional

04 Oct 2020

Dave

The view was great as was the location,made it easy to get around other parts of sussex

Friends_and_family Partner

8/10

Excellent

12 Sep 2020

Verified traveler

The location is excellent, its right off to the sea. You can enjoy the view anytime of the day even put

4/10

Poor

10 Sep 2020

Frankie

Property very tired, needs updating, noisy location, room comfortable, but it was a glimpse of a Seaview. Not a sea view as expected.Room located under rubbish bins of hotel.staff very pleasant but appeared over worked. Food ok but cold, & over or under cooked.
Would I stay there again sorry no

Friends_and_family Family

10/10

Exceptional

07 Sep 2020

Bernard

Centrally-located, opposite the sea, clean, friendly staff, good value. Would visit again.

Leisure Friends

8/10

Excellent

03 Sep 2020

Verified traveler

Good for the money

Prime location. Opportunity to pay for road parking nearby at reasonable rate. Room fine and clean, Bed comfortable. Service almost non existent, apparently due to Covid restrictions. A good cheap hotel suited as a base for Eastbourne town centre and seafront.

Partner

10/10

Exceptional

16 Aug 2020

Verified traveler

Lovely staff very clean and great breakfast can't wait to stay again

6/10

Pleasant

14 Aug 2020

Gary

Nice location and hotel but juts needs a little TLC. The beds are pretty uncomfortable and the pillows are the equivalent to 1 ply toilet paper. Bring your own

Friends_and_family Family

8/10

Excellent

07 Aug 2020

David

Great hotel

Had a great time here, hotel is very nice, room was fine, young lad on reception was very helpful, but I think older man that checked us in needs to get some people skills from his junior colleague

Partner

4/10

Poor

07 Aug 2020

Roshni

Excellent location, could be cleaner.

The shelves were not clean as we found leftover food. Behind the bed there were clothes. There was hair on the towel in the bathroom and on the bed. The shower was very difficult to control and the room could do with cleaner carpets.
An excellent location and the kitchen staff were very pleasant and helpful.

Friends_and_family Family

6/10

Pleasant

28 Jul 2020

Keith

Tired hotel

Partner

10/10

Exceptional

13 Jul 2020

CUI

recommend

great location, face the beach, clean room. but why no window? and the door to balcony can't open

Partner

8/10

Excellent

24 Dec 2019

Verified traveler

Location with views, simplicity, character of the building.

Leisure Friends

8/10

Excellent

18 Dec 2019

Verified traveler

We liked the Shore Views location, it's room size and the friendly staff.

10/10

Exceptional

14 Nov 2019

Tracey

Fantastic place to stay highly recommend

Very enjoyable stay

Partner

10/10

Exceptional

27 Oct 2019

Syvia

Very good position by Pier. Friendly staff.

Friends_and_family Family

8/10

Excellent

04 Oct 2019

Pat

Our brief stay was very good , helpful staff, good breakfast, comfortable room with sea views .

Partner

8/10

Excellent

27 Aug 2019

Verified traveler

The sea view was great and the room was a very nice modern room and spacious so really happy with the room for the night was perfect!

Leisure Partner

6/10

Pleasant

23 Aug 2019

Caroline

One lift was broken when we arrived and when we left.
Reception staff were excellent.
Breakfast area too cramped.
Do not like wardrobes without doors, not when paying £140 per night. Could only open Small window, although patio doors were fitted, no access to the balcony which was covered in cobwebs. Would I go again - no

Partner

8/10

Excellent

19 Aug 2019

Verified traveler

right on the seafront and within walking distance of the bandstand to see all the groups playing there

Leisure Partner

6/10

Pleasant

17 Aug 2019

Jill

You get what you pay for!

My room was old and in need of repairs. I walk in and it smelled like urine, by the second night I found the source of the smell. Two pillows in a cupboard closet. Staff was friendly.

6/10

Pleasant

09 Jul 2019

Verified traveler

It proximity to the sea was good. We didn't get the room we had booked

Leisure Partner

10/10

Exceptional

06 Jul 2019

Syvia

Sunny Eastbourne

So good booked again for August. Staff were excellent as hubby in wheelchair.

Partner

8/10

Excellent

04 Jul 2019

Ann

Booking in fine. Reception staff welcoming. Room was spacious. Bed very firm but having said that we slept very well. Only fault really is that the bar is advertised but never saw it open. Location great

Partner

8/10

Excellent

01 Jul 2019

louise

Pleasant hotel on sea front, good service.

Often stay here for the tennis tournament. Although there was a mix up on the room, Jamie on reception could not have been more helpful. He's a real asset. Breakfast was good, service very polite. I will come back next year.

Friends

8/10

Excellent

28 Jun 2019

Verified traveler

We went to watch the Nature Valley Tennis Tournament at Devonshire Park so the location of the hotel was brilliant for us. Our room was third floor with small window facing the sea it was a decent size bathroom small but ok.
Breakfast was good and service was quick and efficient.
Will stay again .

Leisure Partner

10/10

Exceptional

26 Jun 2019

Verified traveler

The location is ideal for both the seafront,and the town.

Leisure Partner

10/10

Exceptional

21 Jun 2019

Verified traveler

Nice building. Beautiful rooms. Great and friendly staff. Easy check in/out

Leisure

6/10

Pleasant

18 Jun 2019

Gillian

Little breakaway

The room was very shabby. Thick dust on the walls. No soap in the dispenser in the bathroom. Bathroom floor looked like it needed a good bleaching. Very mediocre breakfast, expensive for what it was. But the staff were friendly

Friends

8/10

Excellent

11 Jun 2019

Eugene

Pleasant surprise

I was very pleased with my stay at shore view hotel very nice

Partner

8/10

Excellent

09 Jun 2019

Helen

Value for money B&B

Helpful and friendly receptionist

Partner

8/10

Excellent

02 Jun 2019

Verified traveler

Sea view room and quirky shaped rooms at the top where you have an area within the turret

Friends_and_family Partner

8/10

Excellent

02 Jun 2019

Verified traveler

Nice hotel, good location. Friendly staff, Good for a weekend break.

Leisure Partner

6/10

Pleasant

31 May 2019

Verified traveler

Lift was out of order on festival weekend.
Room was very minimalist.
View from window was of bins.
Breakfast & staff was good & staff
Helpful.

Leisure

8/10

Excellent

30 May 2019

Verified traveler

Always good reception staff, very welcoming. Rooms comfortable and well fitted.

Leisure Partner

8/10

Excellent

15 May 2019

Lisa

Good!!!

I had a few issues with the first room as I was given but the hotel quickly moved me to another without any problems and from then on the stay was excellent. No problems

8/10

Excellent

27 Dec 2018

Brian

Quick One Night Stay

Another good experience at the Shore View - nice comfortable bed.

Partner

10/10

Exceptional

17 Nov 2018

Gale

Great hotel with brilliant staff.

Love this hotel it is in a perfect area, close to the beach, shops and Pier. The staff there are very friendly and helpful which makes us go back time after time. The views from the Seaview rooms are beautiful. Highly recommend this hotel.

Partner

6/10

Pleasant

12 Nov 2018

Ana

Great location, Shane about the noise

Hotel is located at a prime position. Check in Is what you would expect. Room is basic but has all you need. Shame about the noise ... I asked for quite room and was given a room in the ground floor, facing the back of the hotel where they have huge ventilation tubes which are very noisy.
For what I paid for it, it was ok.

10/10

Exceptional

24 Oct 2018

Jacqueline

Love this hotel, staff are the best. Hotel close to the sea and the shops.

10/10

Exceptional

23 Oct 2018

Maria

Peace and tranquility

Stayed at this hotel many times. Very pleasant . Friendly staff and helpful. Got talking to some other residents whilst we were there. They were friendly and happy so obviously enjoying their stay too. Love it in Eastbourne. Weather has always been kind to us. Will definitely stay at this hotel next time I visit.

Partner

8/10

Excellent

15 Oct 2018

sue

Must be my 12th year of staying here twice a year

Evening receptionist was very chatty, friendly and helpful, daytime was polite and helpful.
Staff in dining area were very friendly, helpful and pleasant.
I do think the breakfast could have two prices, one for smaller appetites, however, it was tasty and hot - or cold, re the tinned fruit! A good selection of items.
I would love the bedroom doors to close without banging, 0530 I had a near neighbour banging their door several times, and this happens late at night too, waking me up. (grumpy!)
Overall, it's a friendly, very well positioned, a little dated but fine hotel.

Family

10/10

Exceptional

01 Oct 2018

Andrew

Great Shore View.

Once again a great stay, staff were excellent & helpful.

Partner

10/10

Exceptional

15 Sep 2018

Syvia

Hotel Friendly!

Excellent. Loved it.
Front area needs tidying up i.e. weeds etc.

Partner

4/10

Poor

04 Sep 2018

Tsha

Amazing view poor hotel

The hotel has nothing to offer other than an amazing view the first room we got given hadn’t been cleaned then we got moved rooms and well that was a bit better but I wouldn’t recommend this hotel to anyone

Partner

4/10

Poor

31 Aug 2018

Dora

The water stopped working on Sunday morning which was extremely inconvenient!

Partner

4/10

Poor

28 Aug 2018

Ronaldo Carvalho

You get what you pay for

The room was dirty and the mattresses were so uncomfortable! Really bad experience! We were there for three nights and one morning there was no water at all, not even to flush. I informed the reception and got a dismissive reply that they knew about it and had no idea when it was going to be fixed. How helpful... The only good thing about this hotel was the location, nothing else. Breakfast was ok. Housekeeping comes to your room and do the beds only. They did not replenish the instant coffee and did not even wash the mugs.

Family