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Hilton Garden Inn Benton Harbor St. Joseph

Kalamazoo - MI · United States

1300 Cinema WayView location

7.8/10Very good803 Reviews
Cleanliness8.6/108.6
Service8.2/108.2
Comfort8.6/108.6
Condition8.6/108.6
Location9.0/109.0
Neighborhood8.4/108.4
Value7.0/107.0
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Benton Harbor St. Joseph

The following services and amenities are available, but with **reduced service**: Business Center, Fitness Center, Breakfast, On-site Restaurant(s).

Located off I-94 at exit 29, on Michigan's southwest coast, the brand new Hilton Garden Inn Benton Harbor / St. Joseph is less than two hours from Chicago, and is near numerous companies, medical institutions and universities, including Notre Dame.

Guests at this modern hotel in Benton Harbor, Michigan, can enjoy easy access to the best that Benton Harbor and St. Joseph have to offer, including charming sidewalk cafes, art galleries and museums, specialty shops and antique stores.

Discover beautiful beaches, breweries and wineries, and award-winning golf courses all within easy reach of our Benton Harbor hotel. Settle into a spacious guest room or suite, equipped with a mini-refrigerator, a microwave and a coffee maker.

Read more about this hotelShow less

Browse HD channels on the 42-inch LCD TV and stay connected with complimentary WiFi at the ergonomic desk. Inviting whirlpool suites are also available at this welcoming hotel in Benton Harbour, MI. Organize a meeting, conference or wedding for up to 350 people in our 4200 sq. ft.

ballroom, which can be divided into two rooms, and take advantage of our catering services. Print documents from your guest room to the complimentary 24-hour business center. Start your day with breakfast in The Garden Grille & Bar, which also serves American cuisine for lunch and dinner.

If you would rather dine in the comfort of your guest room, we offer a tempting room service menu. Exercise with the latest equipment in the complimentary 24-hour fitness center and enjoy a dip in the indoor pool or whirlpool.

A stay at Hilton Garden Inn Benton Harbor/St. Joseph places you in the heart of Benton Harbor, within a 10-minute drive of Corewell Health Lakeland Hospitals St. Joseph Hospital and Lake Michigan College.

This hotel is 4.7 mi (7.5 km) from Harbor Shores Golf Club and 5 mi (8 km) from White Pine Winery. Make yourself at home in one of the 106 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access is available.

Conveniences include phones, as well as safes and microwaves. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Benton Harbor? This hotel has 4198 square feet (390 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • Pool access available from 10 AM to 11 PM.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 12.95 to 25.00 for adults, and USD 10.00 to 20.00 for children
    • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Intercare Community Health Network 4.4 km / 2.8 mi
Corewell Health Lakeland Hospitals St. Joseph Hospital 5.2 km / 3.2 mi
Lake Michigan College 5.6 km / 3.5 mi
St. Joseph Dog Park 7.1 km / 4.4 mi
Box Factory for the Arts 7.4 km / 4.6 mi
Harbor Shores Golf Club 7.5 km / 4.7 mi
FuzzyButz Pet Bakery 8 km / 4.9 mi
White Pine Winery 8 km / 5 mi
Lake Bluff Park 8 km / 5 mi
St. Joseph Today 8.5 km / 5.3 mi
Curious Kids' Museum 8.6 km / 5.3 mi
Margaret B. Upton Arboretum 8.7 km / 5.4 mi
John EN Howard Bandshell 8.7 km / 5.4 mi
Whirlpool Compass Fountain 8.8 km / 5.5 mi
Lake Michigan 9 km / 5.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 106
  • Number of floors (main building): 4
  • Double rooms: 60
  • Suites: 11
  • Connecting rooms
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 49 more facilities & services
  • Late Check-outExtra charge
  • Wired Internet
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Terrace
  • Concierge
  • Gym
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • CasinoExtra charge
  • TV lounge
  • Hot tubExtra charge
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Jet skiExtra charge
  • WindsurfingExtra charge
  • CanoeingExtra charge
  • FitnessExtra charge
  • Horse ridingExtra charge
  • BilliardsExtra charge
  • Bowling alleyExtra charge
  • Mini golfExtra charge
  • TennisExtra charge
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 1 Bedroom • 60 m²SUI.2Q-B1
    SUITE TWO QUEEN BEDS ONE BEDROOMPhoto unavailable5 photos

    Hilton Garden Inn Benton Harbor St. Joseph

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Sofa bed, Single bed 80-130 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Room amenities

    • Desk
    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Alarm clock
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn Benton Harbor St. Joseph

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Sofa bed, Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Alarm clock
    • Toiletries
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn Benton Harbor St. Joseph

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Sofa bed, Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Alarm clock
    • Toiletries
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Alarm clock
    • Toiletries
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 27 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Hilton Garden Inn Benton Harbor St. Joseph

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Toiletries
    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM Accessible • 1 BedroomSUI.B1-H6

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Room amenities

    • Alarm clock
    • Toiletries
    • Desk
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-8
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Hilton Garden Inn Benton Harbor St. Joseph

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-8

    Room amenities

    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Alarm clock
    • Toiletries
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 27 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Hilton Garden Inn Benton Harbor St. Joseph

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Ironing set
    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Desk
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 BedroomDBL.H6-2Q

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Alarm clock
    • Toiletries
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hilton Garden Inn Benton Harbor St. Joseph

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Benton Harbor St. Joseph

7.8
Very good
803 Reviews
Cleanliness
8.6 /10
Service
8.2 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
9.0 /10
Neighborhood
8.4 /10
Value
7.0 /10
Amenities
7.6 /10
100 reviews shown
2/10
Poor
24 Jul 2026
Ronald
Had a friend come in from town three hours away we were going to stay here but the lady up front was so rude and ghetto we left i was mad and so was she that she drove 3 hour back home after only being in town for 45 minutes that's to your staff for wrecking seeing a friend
6/10
Pleasant
14 Jul 2026
pasquale
Place was clean, but service not real good.
Everyone was very nice and courteous, but the breakfast was lousy, for what they charge, they were out of bagels, english muffins. No one came to clean our room, we had to ask for towels, pool was not clean. Hilton are very good when we travel, but not this one.
Partner
4/10
Poor
13 Jul 2026
Sheryl
Sadly, the room next door was obnoxious. A child stomped around each evening when I got back to my room. The adults in the room were awake past 2AM laughing and talking loudly. They had music playing with the bass beating the wall. My room was an adjoining room to theirs- maybe that is why it was so bad.
The carpet in my room was stained and the soap holder in the shower was broken off. The water was hot and shower pressure was good. The bed was comfortable. Given the name, I thought the hotel would have been nicer.
Family
10/10
Exceptional
12 Jul 2026
Oralia
Breakst is good
Family_with_children
2/10
Poor
11 Jul 2026
Kejsi
No generator
4/10
Poor
10 Jul 2026
Claudine
Storm caused power outage. No emergency lights, generator. Had to go up the stairs with no emergency lighting and used the light off my phone to see in complete darkness. Staff was rude, \"we can't control the weather.\" I had had to ask for the manager's card. No one was helpful. Staff used twinkling lights to provide \"light.\"

Storms are inevitable, so as the Hilton, there should have been proper measures for emergencies and well trained staff. Overall, not a pleasant stay or experience....
8/10
Excellent
08 Jul 2026
Andrew
Negatives (though nitpicky) Elevator was slow, and the sink... Don't get me started lol. I could barely wash my hands it was so close to the edge of the bowl. The cleaning staff came in to our room way too early (8 freakin 30 man) before we were even close to checking out.
Positives: Other than that it was a nice place, good breakfast, nice staff. Definitely would stay again even with the negatives.
Partner
10/10
Exceptional
05 Jul 2026
Kelly
Breakfast is really good.
And the room 10 to 10.
Family_with_children
2/10
Poor
05 Jul 2026
Michael
Toilet was dirty when we got to our room. Cleaning crew had left for the day so the woman from the front desk had to come up to clean it. The next day a power outage hit the property. No elevators, A/C, lights. The stairwells were completely black with no light. I gave it 1-star because I couldn’t give it zero stars.
Friends_and_family Family
2/10
Poor
05 Jul 2026
Vinard
During our two stay at the Hilton the electricity went out within the first 30 minutes arriving. There was no backup generator and my pregnant wife and I spent our time in darkness. I am trying to get my money back and it is a struggle. Terrible experience for me.
Partner
10/10
Exceptional
18 Jun 2026
Jan
Staff was amazing! Gave us a wonderful suggestion for dinner and where to view the sunset and a fantastic beach!
Room/suite very spacious although advertised as sleeping 6 it only slept 4! Disappointing!
Friends_and_family Family
4/10
Poor
06 Jun 2026
Jean
I reserved a Double Queen Suite which sleeps 6. The photos showed 2 queens plus a pull out couch in an adjacent room. What I got was 2 queens and in the adjacent room a live seat which was not a pull out. I attempted to call the front desk from the room phone… which had no dial tone and turned out not to be connected to anything… apparently just decorative. I called the hotel on my cell.. I was told that the property has NO pull out beds, and that they have NO CONTROL over what Expedia advertises. He offered me sheets for the love sofa, and said they were totally booked, there was nothing he could do. My son in law went down and got an additional room… so we paid for the 3rd bed twice. Not at all a good experience.
Family_with_children
6/10
Pleasant
12 May 2026
Denise
We really enjoyed the pool here, as I have two small children. It was warm and empty both times we swam. However, our hotel room was pretty nasty. It was not cleaned well at all. Multiple small black hairs in the shower, keurig storage area was disgusting, unidentified spot on the comforter to one of the beds, all around dingy and everything could've used a good wipe down.
The staff were exceptionally friendly so I'm 50/50 on returning. Some good, some bad.
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
Eric
The hotel was in great order and assisted recently built or renovated. The staff was very friendly and quick to check is in. The room, a suite, was perfect for a family of four. We travel with an air mattress so it oldest can sleep on it in the extra room. The two TV's were a nice touch. The bathroom has a fan-powered vent. Unusual in this day on age. The room was comfortable and the hotel was quiet.
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
Elton
The rooms were clean and the beds comfortable. The breakfast was amazing. Omesha made our breakfast and she went above and beyond to make sure we were taken care of. We definitely will stay here again when we come back. I utilized the fitness room each morning and was very happy with my stay. The lighting in the rooms were kind of dim and the water pressure could use some more pressure. Despite those 2 bumps I definitely will stay again. Thank you!!
Family
10/10
Exceptional
16 Nov 2025
Joshua
Great service
Business
10/10
Exceptional
11 Nov 2025
Amy
Great staff
Leisure Family
10/10
Exceptional
08 Nov 2025
Paul
Yes
10/10
Exceptional
05 Oct 2025
Emily
my boyfriend and I booked Your last minute when we were unhappy with A stay at a different hotel. This one was cleanly, had everything we needed, and we felt at home.
Business_and_leisure Partner
8/10
Excellent
28 Sep 2025
Donna
Lovely staff
Leisure Partner
8/10
Excellent
21 Aug 2025
Terry
Lack of daily room service led to shortages of coffee and towels.
Leisure Family
8/10
Excellent
17 Aug 2025
Marla
Everything was great except for the bed frames. They are wooden with sharp points all over. Not well planned for families with little kids. The mirror could have been better secured to the wall as well.
Leisure Family_with_children
4/10
Poor
15 Aug 2025
Scott
We booked the room for accommodations of 5 people the booking site stated that room slept 6, when we got to our room it had 2 queen beds and a very small couch. So the room that was pretty expensive $400 a night barely accommodated 4 people let alone 5. If this was known prior to booking we could’ve just booked two rooms. So one of us had to try and sleep on a tiny sectional couch. False advertisement
Leisure Family
4/10
Poor
03 Aug 2025
Cheri
Poor water drainage. Toilet barely flushed.Bathroom shower drain did not drain. Tub filled with water during shower with filthy hair and matter from past visitors. Long hairs all over room and bathroom. Bed looked like someone had laid on it prior to our arrival, comforter disheveled. Rooms and halls were musty and humid. Very noisy booming music/party that was in the conference room till2am. Party took over the bar and only one bartender for the party and regular guests.
Leisure Family
10/10
Exceptional
03 Aug 2025
Orion
Great place to stay!
Leisure Friends
8/10
Excellent
02 Aug 2025
Kenneth
To me, Excellent is \"above & beyond\", Good is \"met my expectations\"
4/10
Poor
02 Aug 2025
Sharon
I like the setup of the room!! But the floor was cracked, you could a big gap in the entrance door, the bed was tilting and the floor felt uneven. Needs to be checked out. Major!!
2/10
Poor
01 Aug 2025
Syed
1. The room toilet had pooped in it.
2. The room sink had hairs in them.
3. The room shower had hairs on the wall and in the tub.
4. The warm water was not working the next day. This did not get fixed until evening.
5. They moved us into another room after a request. The room was smelling like suage.

I paid over $700 dollars for this type of service? I hope the Senior Management reviews this and compensate for the inconvenience.
Leisure Partner
6/10
Pleasant
28 Jul 2025
Martin
Was not able to check in until after 4 pm and even then the room wasn't even completely ready. The door was open and there were no towels. Looked clean except maybe not vacuumed as we found a couple goldfish crackers. the rest of the hotel looked clean and the stay was fine.
Leisure Family
6/10
Pleasant
14 Jul 2025
Jeanne
In general, my stay was good with a few minor issues: Refrig in originally assigned room did not work, so staff graciously moved us to a different room. In the second room, the tub drain was very slow, causing the water to build up in tub during showering, increasing risk of fall hazard (soft water and suds make for a slippery tub). A/C rattled a bit making falling asleep a bit difficult.
10/10
Exceptional
08 Jul 2025
Melissa
My husband and I enjoyed our stay. Check in was easy and the room was clean and nice!
Business_and_leisure Partner
10/10
Exceptional
07 Jul 2025
Nagy
Very good hotel everybody and everything is awesome
10/10
Exceptional
05 Jul 2025
Dominique

Very Satisfied

I had a great experience
Friends_and_family Family
8/10
Excellent
30 Jun 2025
Valerie
👍
4/10
Poor
30 Jun 2025
Joan
The room and furniture were in disrepair. Dresser drawers would not stay closed, extremely noisy hvac.. made noises we
Partner
8/10
Excellent
26 Jun 2025
Valerie
Very nice
Leisure
2/10
Poor
26 Jun 2025
Lesley
Left my daughters black dress in the closet. Look the next day and its gone. No where to be found. Housekeeping stole it for sure. Unbelievable.
Friends_and_family Family
10/10
Exceptional
23 Jun 2025
Mark
The stay was great. We had an issue with the a/c not working in our room. The front desk attendant that afternoon was very helpful and friendly. She came up to our room till see if she could fix it, but was not able to. She got us into another room. She always asked to see if our room was okay where we left the hotel for dinner. She was always friendly and had a smile on her face! Would definitely stay here again!
Partner
6/10
Pleasant
22 Jun 2025
Karla
Rooms were okay. Beds and pillows comfortable. Our room said it would sleep six. The pictures show 2 queen beds and a couch and ottoman. Couch did not pull out into a bed. The couch would not sleep 2 medium sized people. The breakfast that’s “included” but an extra $18 is a pass. Bring your own oatmeal packet or frozen waffles.
Leisure Family_with_children
8/10
Excellent
17 Jun 2025
Necole
First room we were given was not vacuumed, had food and stuff on the floor. We went to check in desk again, received keys to a new room. This was was clean. We brought our dog. They had a good green area for him to use plus poop bag station. Breakfast was decent. Plenty of choices for everyone but only one choice on fruit, melon. Really like they had soy milk though. Overall, not a bad experience. Would recommend. Just check your room first before you get your stuff and family.
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
George and Linda
Liked: Pleasant atmosphere, nicely furnished, dining options, great staff, no smoking facility, no alcohol allowed in rooms, very quiet even though we faced the highway, were allowed to check in early, microwave and fridge provided
Didn't like: chair in room was not comfortable, tile floor was cold at night
Leisure Family
8/10
Excellent
11 Jun 2025
Joan
The only thing I would suggest is putting cups in the bathroom. Other then that it was perfect.
Leisure Family
2/10
Poor
07 Jun 2025
Darlene
The room is smelly and they will not provide other accommodation. I tried chatting with Hilton.com and they told me to call an 800 number. ? I give up. Too much work on customer’s part. It smells like sewer gas! Ugh! Plus the fire alarm just went off because accidentally! I will not book Hilton Garden again
10/10
Exceptional
26 May 2025
Rafael
The beautiful place
Leisure
8/10
Excellent
19 May 2025
Teresa

New to the area

The rooms seem to be a little different than other Hilton properties that I normally stay at. The cable isn't great when it is raining. It went off and on for awhile.
My room was cleaned, but the towels were not replaced for what was taken out.
Otherwise, it was good for our purpose.
Friends_and_family Family
10/10
Exceptional
16 May 2025
April
Great stay.
Business_and_leisure Partner
10/10
Exceptional
01 May 2025
Graham
Great place to stay
Business_and_leisure
6/10
Pleasant
18 Apr 2025
Burdia
Convenience
10/10
Exceptional
14 Apr 2025
Burdia
The bathroom needs a better ventilation system , especially for using the mirror; steams up quickly.
Business_and_leisure
2/10
Poor
13 Apr 2025
Carl
Very poor customer service lack of professionalism
Leisure Partner
10/10
Exceptional
12 Apr 2025
Sandra
It was all good except for the fire alarm in the night!
Family
10/10
Exceptional
31 Mar 2025
Monica
I came to Michigan for a last minute emergency. Charisma was the clerk I spoke to the day before my stay over the phone to answer questions I had, she was also the one that checked us in and out. She was so helpful and kind, she answered all my questions and was very accommodating. Would definitely recommend to friends and family.
Leisure Family
10/10
Exceptional
09 Mar 2025
Joyce
Nice and clean hotel with large rooms.
Leisure Self
10/10
Exceptional
02 Mar 2025
Rakeia
Very nice
Leisure Friends
10/10
Exceptional
20 Feb 2025
MICHAEL
Great location. About 90 minutes from Chicken
Leisure Family
10/10
Exceptional
19 Feb 2025
Amber

Great night

It was very comfortable and clean
Friends_and_family Family
10/10
Exceptional
22 Jan 2025
DILEK
Great stuff, clean very convenient
10/10
Exceptional
22 Dec 2024
Tiffany
The front desk women were very helpful and kind. The breakfast staff was super friendly and helpful. Place was very clean. The staff accommodated our large family gathering and were wonderful.
Leisure Family
10/10
Exceptional
02 Nov 2024
Ruth
Staff was very helpful
Business_and_leisure Family_with_children
8/10
Excellent
30 Sep 2024
Gayla
I would have given a 5. While we had a t.v. in our room, it didn't work. Staff wasn't able to fix the issue claiming it was a Direct TV problem. Our friends who were with us also had t.v. problems. Please chamfer your service provider. This was totally unacceptable!
Friends_and_family Friends
10/10
Exceptional
18 Sep 2024
Scott

Golf outing

Great people made our visit easy
Business
8/10
Excellent
03 Sep 2024
Delfina
Was only there for 1 night but room was clean, hotel itself was clean. Continental Breakfast was ok.
Friends_and_family Family
10/10
Exceptional
28 Aug 2024
Kathy
Clean and friendly!
Business Friends
10/10
Exceptional
28 Aug 2024
Cathy A
Very clean. Easy access to highway & only about 10-15 min from the beach. Several really nice hotels in this area but not a lot of restaurant options. There was a bar & grill at the hotel but we went to St Joe for dinner. Lots of options there. Several restaurants around the hotel area had closed. Meijer & Wal-Mart just down the street. Hotel is pet friendly. Wonderful shower. Softess water ever! My skin felt like I'd already put lotion on & my hair was soft & shiney. Hot breakfast available for extra cost.
Leisure
2/10
Poor
22 Aug 2024
HELEN
We had no tv service all three days we were there. No attempt to remedy the situation was made. I asked about compensation and no one has called me back. Shocker!
10/10
Exceptional
20 Aug 2024
Matthew
Good choice
Leisure Partner
10/10
Exceptional
16 Aug 2024
Thomas
Cleanliness and friendly staff
Leisure Self
2/10
Poor
15 Aug 2024
Sudeb
The staff at this property that I interacted with was ABSOLUTELY HORRIBLE! I am a Hilton honors member and could not believe the way she was talking to me. And all I asked for was a way for me to get the WiFi for honors members.
Leisure
10/10
Exceptional
14 Aug 2024
Tiffany
The woman at the front desk was not the friendliest at all on 8/13, but later that afternoon there was a younger woman and she was so friendly and nice. Very clean hotel!
Partner
8/10
Excellent
10 Aug 2024
Arkadiusz
Location
10/10
Exceptional
05 Aug 2024
Charles
This a nice hotel located close to I-94 but in a quiet area. The room was well appointed and spacious. We had our dog with us and there was a large grassy area to walk him in.
Leisure Pet
8/10
Excellent
31 Jul 2024
Savannah
There wasn't enough luggage buggies available. I had to carry a large suitcase up to my room.
Business_and_leisure Partner
8/10
Excellent
31 Jul 2024
Sarah
The property itself was good. The king room was small but pretty clean. We didn’t spend a whole lot of time there so it met our needs for a shower, sleep, and a continental breakfast. The surrounding area was impoverished. It was very run down. However we were there to visit the beaches and state parks not to spend time in that area. Overall it was a good stay. I personally try not to stay at hotels but this one did not creep me out.
Leisure Partner
10/10
Exceptional
31 Jul 2024
Aimee

Great!

Great staff and clean hotel! We will return! Just an FYI they no longer have pull out couches in their rooms.
Friends_and_family Family
10/10
Exceptional
29 Jul 2024
Robert
Nice clean place. Staff very friendly. Would recommend.
Leisure Family
10/10
Exceptional
29 Jul 2024
Devinne
We went for a weekend to be around St. Joe’s we stayed outside of downtown St. Joe’s at this location. Inside was very nice, not too many options outside of hotel for food other than fast food but very easy drive to beach and to stay around in area. All staff was very friendly!
Leisure Partner
10/10
Exceptional
29 Jul 2024
Kay
No big problem. The property is just in a high traffic area.
10/10
Exceptional
29 Jul 2024
Erik
We had a wonderful check-in to the hotel from the staff, and one particular person stood out to us. Her name was Carissma, and she was handling our stay while we were chasing our little two year old around! Truly a committed employee and one of the reasons why we felt so refreshed at this hotel. Everything was clean, organized, and overall friendly to our little family. We will be visiting again!
Leisure Family
10/10
Exceptional
29 Jul 2024
Robert
A very great place to relax and unwind. Restaurant was awesome. Definitely will stay again.
Partner
10/10
Exceptional
28 Jul 2024
Daniel
Very clean. Great location near the freeway
Leisure Family
6/10
Pleasant
25 Jul 2024
Michelle

Double check your room type

The hotel was clean and nice looking. However, the listing was wrong. We booked a room with a king bed and a double sofa bed. When we arrived the receptionist informed us that there was in fact only a king bed and NO sofa bed. She said they've been trying to get Hotels to update the listing for months. So my two kids ended up having to sleep on the floor. Thankfully the hotel gave us extra sheets and comforters.
Friends_and_family Family
8/10
Excellent
25 Jul 2024
Xander
I appreciated the kindness of the front desk workers and the quiet atmosphere. The breakfast options could be a bit better, but for the price, it was good enough.
Leisure Partner
8/10
Excellent
25 Jul 2024
Kenny
It was a great stay. Friendly staff great breakfast options. Clean room and great location. I will definitely stay there again upon my return.
Business Self
4/10
Poor
24 Jul 2024
Marie
I was very upset, I checked in at 3. I got a very nice room, with a king bed, on 3rd floor.I checked the room was happy. I left. I wasn't able to returned to early Tuesday morning. When I returned my key didn't work. When I went to desk I was told I was a no show. ???? I had the key with the number on it. They did give me another room. A very loud area of the hotel. Not a king bed, a cheaper room.
Business_and_leisure Family
10/10
Exceptional
22 Jul 2024
Tiffany
Great Stay!!!
Leisure Family
6/10
Pleasant
22 Jul 2024
Verified traveler

Comfortable but...

Nice hotel except we did not have hot water in the morning, only luke-warn. Didn't say anything because we just stayed one night and were heading home so not a big deal for us. Our room faced the highway so traffic noise was loud. Otherwise comfortable bed and room.
Partner
6/10
Pleasant
20 Jul 2024
Samuel
It was fine. For some reason our shower water was cold every morning
Leisure Partner
8/10
Excellent
17 Jul 2024
Michelle
Be aware that Expedia (& also hotels.com) advertise a room w/ a king bed w/ sofa bed, but these do not exist at this particular hotel! They do not have any sofa beds in any of their rooms anymore.
They were able to switch us to a different room, but she said sometimes they aren’t able to do that if the room is booked through other sites.
Our room was over the main entrance, so our view was blocked by the first floor entry roof area.
We didn’t have any hot water for showers the first night, but it was fixed by the second night.
Also be aware that their pet fee is incorrect on Expedia site. Expedia said $50 but the hotel said it’s $75 per stay.
Overall, this is a very nice hotel and the staff was friendly. I would stay here again *but I would first call to confirm I’m getting the room I booked and what the extra fees are*
Leisure
8/10
Excellent
17 Jul 2024
Michelle

NOT as advertised- call ahead to confirm

Be aware that hotels.com (& Expedia) advertise a room w/ a king bed w/ sofa bed, but these do not exist at this particular hotel! They do not have any sofa beds in any of their rooms anymore.
They were able to switch us to a different room, but she said sometimes they aren’t able to do that if the room is booked through other sites.
Our room was over the main entrance, so our view was blocked by the first floor entry roof area.
We didn’t have any hot water for showers the first night, but it was fixed by the second night.
Overall, this is a very nice hotel and the staff was friendly. I would stay here again.
Friends_and_family Family
6/10
Pleasant
15 Jul 2024
Heather

Glad we used Hitels.com

This hotel had the best landscaping of the group on the block and the lobby was nice. Room just okay. Missing some standard toiletries but we’re able to get them the next day. Problem with hot water during our stay so only got 1 hot shower out of the 3 days we stayed. I recommend you bring your own bed pillows if you prefer any kind of firmness. Ours were flat even when stacked. It had a very small pool and workout room. It does have on-site laundry machines which we used so that was a plus. If I had to pay their advertised rates instead of the deal through hotels.com, I would not stay here. Their website prices were way over priced for the quality of the rooms.
Friends_and_family Family
6/10
Pleasant
13 Jul 2024
Charles
Ad says sofa bed but they don’t have one other than false advertising hotel was good
Family_with_children
10/10
Exceptional
13 Jul 2024
Pauline
Very nice property.
Leisure Partner
8/10
Excellent
12 Jul 2024
Demarith
About due for some reinvesting to updating the rooms.
Leisure Family
10/10
Exceptional
11 Jul 2024
Julie
Great place to stay will definitely be back
Leisure Partner
2/10
Poor
07 Jul 2024
Ernie
No hot water, by the morning the water would not come at all to shower. Coffee maker did not work
Friends_and_family Family
2/10
Poor
07 Jul 2024
Alex
I was definitely not pleased that we did not get the rooms as advertised and paid for. They gave us 2 rooms with queen beds and no pullout bed or sofa in either of the rooms. I asked if we could get one of the rooms changed and the manager was not willing to help. Besides offer extra comforter. No pillows weren't given either. Definitely not go back to other Hiltons.
Leisure Family
6/10
Pleasant
06 Jul 2024
Lisa

Just ok

Check in was great, quick, super friendly. The desk agent gave us some local events info. The fruit water in the lobby was a nice touch. Now the room… 421, it was clean and ok but here are the issues… no luggage racks. Apparently they don’t have them anymore. Where are we supposed to put luggage? I don’t get it. The shower doors are on backwards. The pull handle is on outside so it’s really hard to get out after everything is wet. There’s a really small shelf that doesn’t hold any toiletries. The shower head was the worst one I’ve had to use in my whole life. Really hard to wash long hair. The towel rack is on the inside of the shower which is so weird to me. So your towels either get wet or you have to put them on the sink, which defeats the purpose of a towel rack. I don’t get it. The sink vanity is falling off the wall. The hotel shampoo bottle in the shower was empty. The pillows are horrendous, flat and hard. We were told the hotel does not have extra pillows. There are no hooks for towels. Where do we hang wet towels? There is no sound dampening from hallway. Every door slamming is super loud. The TV USB inputs were mixed up, we had to unplug and re plug all the connections to make the TV work. Each day we were there, we heard people arguing with front desk about missing reservations. We also had the pleasure of some kids banging on our door in the middle of the night and finally the breakfast was barely edible. The “made to order” breakfast was just gross
Partner
10/10
Exceptional
06 Jul 2024
Keely
The staff was so nice and we enjoyed the bar and grill inside!
Leisure Family
2/10
Poor
05 Jul 2024
Jessica
Do yourself a favor and book somewhere else! We were given a room different than what we booked and not an accommodation for our whole party. We were told there was nothing that could be done. The room itself had the heat cranked to over 80° and took hours to cool down. The room was dirty and the shower was falling apart. To top it all off, we had to deal with not only people running up and down the halls, but also someone trying to break into our room overnight.
4/10
Poor
05 Jul 2024
Diana
Expedia doesn’t tell them the type of room you’re booking so they just go by first come first serve to accommodate. Well I payed 180 to sleep on the floor.

Location & surroundings

Hilton Garden Inn Benton Harbor St. Joseph
1300 Cinema Way, Benton Harbor, United States

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Hilton Garden Inn Benton Harbor St. Joseph

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