Name: Comfort Suites Benton Harbor - St. Joseph
Address: 1825 Meadowbrook, Benton Harbor, 49022, US

6/10

Pleasant

12 Jul 2026

Amber

The room smelled musty, the shower barely sprayed with a broken handle and the hall smelled heavily of Marijuana. The breakfast was basic but eatable. Thats why we rated it ok.

Family_with_children

2/10

Poor

08 Jul 2026

Tracy Lee

I do not recommend booking this hotel. My family had one of the worst experiences staying here. During our stay, there was a power outage, and the hotel had no backup generator. There was little to no assistance from the staff to accommodate guests or address their immediate needs during the interruption.

What was even more concerning was the lack of emergency lighting in the fire exits, which raised serious safety concerns. To make matters worse, the hotel was unresponsive to emails and phone calls before and after our stay.

Overall, the poor customer service, lack of emergency preparedness, and safety issues made for a very disappointing experience. I would not stay here again and cannot recommend it to others.

Family_with_children

4/10

Poor

06 Jul 2026

Micki

Hide a bed mattress was stained and gross

Friends

2/10

Poor

06 Jul 2026

Emily

Mold on the ceiling, bathroom wall was stapled? wallpaper peeling. definitely not worth the money. hot tub was yellow and gross

Self

2/10

Poor

06 Jul 2026

Jane

Several things went wrong on the trip which I wish hadn’t happened. How the staff handled them was the main issue. There was at least one room that was smoking marijuana. We asked the front desk to look into it and they apparently did as that room ended up leaving, but there was never any follow up and the smoke and smell still lingered. They should have set up fans and deodorized, but instead they just left it as is for the smell to fill the whole area. There was also a power outage, which we don’t blame on the staff, but when we came home in the evening the staff had all just left the facility abandoning it and leaving all the guests not knowing what to do. They left a standard “I’m not at my desk note” with a number to call, but claiming they’d be right back. In the morning after we had packed and were leaving the staff apparently showed up, but just hung out outside. The facility did not have working emergency lights for navigating the halls and stairs nor did they have any kind of backup generator. If the hotel was not safe to stay in and the staff left because of this then they should have let all guests know and help them leave and rebook elsewhere. Instead they just abandoned ship and left guests to figure it out on their own. We found several other issues with the facility indicating that maintenance is not a priority, including a leak from the roof into the bathroom, unfinished holes and poor workmanship in ceiling patches, peeling wallpaper and water damage.

Family_with_children

2/10

Poor

05 Jul 2026

Jayne

The power was out for 24hrs. No hot water, no air conditioning, nothing and the staff just walked out. I was left paying $279 for a room with no power or hot water with my ventilator dependent toddler. The staff literally just left and there was no one to contact. It was horrid. The first room they put us in had coffee spilled down the walls, dirty bedding, visibly dirty floors, a broken pullout couch (we found a bullet under that couch by the way), and mold on the curtains. They moved us to a new room with a broken shower head and peeling ceiling but it was cleaner all things considered. I found a pile of what look to be toe nail clippings on the poorly vacuumed floor, it had layers of dust and mildew in the window tracks. I had just driven 10+ hrs one way with my children from out of state for a funeral and it being 4th of July weekend we didn't have many options as our original hotel booking fell through. I payed just shy of $1700 for a 9 night stay and it was one of the worst hotel experiences I have ever had. Zero stars. Do not recommend.

Family_with_children

2/10

Poor

05 Jul 2026

Bill

Property has no emergency lighting or backup generator. A storm knocked out power for 25 hours over the 4th of July weekend. No lights, a/c, internet, pool or breakfast. Just lots of stone age amenities. Doors were left open so that anyone could get in. Staff made no effort to refund even a portion of my stay. Dreadful experience.

Self

10/10

Exceptional

01 Jul 2026

Tyler

Nice upon arrival pool was open, and the ice machine worked on the first floor

Family_with_children

10/10

Exceptional

29 Jun 2026

Taylor

Hot tub! Very clean!

Family_with_children

8/10

Excellent

29 Jun 2026

Peggy

Staff was very friendly and helpful. Everything was clean - pool, lobby, rooms. The bathrooms did not have showers was my once drawback.

Friends_and_family Friends

4/10

Poor

29 Jun 2026

Philipp

While staying in room 302, on a Sunday morning I was awoken in the worst possible way - water from the ceiling started dripping on my face and into my mouth. It was the worst way to wake up!
Never in my life have I met face to face with such carelessness and blatant disrespect to the customers as in this hotel. The issue with the roof leak is clearly not a new one as there were dirty rings on the ceiling upon my arrival. However management has deliberately chosen not only to leave it as is, but they had the audacity to make this room available for stay. And when I approached them with this issue they lied and said they have never heard of this issue in this room.
On top of that the staff made reaching the manager quite an impossible quest - claiming he’s not on duty and is unavailable. I asked for a direct phone number but they declined giving me that.
I emailed the hotel for two weeks and got zero replies.
Hotels.com gave me $50 in credit and said they would get it taken care of, but three weeks into this, and still no reply.

I do not recommend anyone staying in this hotel.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Cynthia

I can say that the beds and pillows were comfortable but………. Missing light sconce in bathroom. And only one small garbage can in the room which is odd. The bedside table in the middle of the beds looked like someone spilled some liquid down the side that was very noticeable and not cleaned prior and carpets seemed sticky . Also items were left in the refrigerator. All in all we only stayed for one night but for $225 a night I will look elsewhere next time we’re in the area…..

Family

10/10

Exceptional

13 Jun 2026

Laura

They were very accommodating and we had a good time at the pool and hot tub. There was left over clothes from whoever stayed In the room before us that we found in the closet. Otherwise, everything was fine. Breakfast was pretty good as well. Decent options

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Nancy

Spacious, private and quiet..Great price

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

toby

The room was clean/spacious. The lobby very comfortable and the hot tub was just the right temperature!

Friends_and_family Family

4/10

Poor

08 Jun 2026

Mark

Rooms & Facility was not very clean Lights in room not working and missing covers
smoke detector was removed would have expected more from a Comfort Inn

Partner

6/10

Pleasant

07 Jun 2026

Bobby

Not a luxury hotel but served its purpose for us, especially price-wise. Hotel costs in BH are ridiculously priced!

Partner

6/10

Pleasant

06 Jun 2026

Stacey

The shower didn't work in my room

Partner

8/10

Excellent

01 Jun 2026

Janel

Clean and quiet room. Breakfast could use a few more options.

Partner

10/10

Exceptional

26 May 2026

John

This is a fine establishment. I need to say that up-front. It is immigrant family owned, which can be code for some people.
But this a compliment for this property. The family works hard, is attentive, appears very supportive of each other, and very outgoing with their guests.
I would stay with them any time I was in the Saint Joseph/Benton Harbor area - they offered real value, and I liked the operators very much.

Friends_and_family Family

6/10

Pleasant

25 May 2026

Karen

Found a used condom on the floor. Bad dust on towel shelf. Lights need fixed. Sink faucet was filthy. Rooms definitely not up to good standards cleanliness or maintenance

Friends_and_family Family

6/10

Pleasant

25 May 2026

PAUL

Bathrooms really need cleaning. Pool are good! Breakfast ok as basic. Parking great.

Family

10/10

Exceptional

22 May 2026

Tara

Room was clean! Staff was nice and attentive! Breakfast was basic plenty of parking

Partner

4/10

Poor

18 May 2026

Daniel

Pool was great breakfast was meh, the room was horrible! Their was toenail clipings in the bed fake nails in the sheets and pillow cases, trash under the couch greesy dirty sheets so couldn’t use the pullout.. had to reconnect the phone because it was unplugged from the wall, was told front desk would bring some up at 9pm well by 2 am we gave up because there wasn’t anyone at the front counter just a note that said be back in 5 minutes.. needless to say there was no sleep for anyone! Brought it back up to front desk in the morning and was told because we booked three hotels.com there’s nothing they can do and have a good day!

Friends_and_family Family

2/10

Poor

13 Apr 2026

Ashley

Room was so dirty, found an ant in my bed, and handprints on the headboard. The hotel smelled and it was so hot and humid.

Self

4/10

Poor

31 Mar 2026

Brad

The couch was stained. There were no curtains just a sheer fabric over the windows and there was a glaring bright light shining into the room. The shower was pathetic. No water pressure.

Self

6/10

Pleasant

24 Mar 2026

Rhonda

The toilet had a problem we are thinking an air lock because it never flushed correctly. When you could find the staff and I'm mean find they are kind,but I think family runs it so if they are cleaning the front desk is closed you can call and leave a message.

Partner

6/10

Pleasant

08 Mar 2026

Rachael

Room was clean the pool wasn't open

8/10

Excellent

06 Mar 2026

Thomas

Yes

8/10

Excellent

05 Mar 2026

Bethany

The room was clean and the bed was really comfortable. There was plenty of parking available. Staff was friendly when they were around, but you had to ring a bell to get them to the front desk. Overall it was a nice stay.

Self

6/10

Pleasant

08 Feb 2026

Cesar

.

Business

6/10

Pleasant

01 Feb 2026

Nickie

The room was fine. The wallpaper was coming off the wall. But I felt it was clean. The bed was comfortable. There is a musty smell when walking into the lobby. Stayed for 2 nights and the parking lot was never plowed. Whenever in the parking lot there was a concern that myself or the people i was with could fall and get hurt! Also the pool was closed by the health department!

Friends_and_family Family

2/10

Poor

18 Jan 2026

Meghan

Did not get the room I paid for which was a Jacuzzi room, had to try two other rooms before I finally got one because the keys were not working properly. The pool was down and was not told before I checked in, when I got to the room the fridge was open so it wasn't cold and wouldn't get anything cold. The clerk at the desk wouldn't give me my money back either and I was only there about maybe an hour before I checked out and said there's nothing he can do about returning my money which I paid for in cash!

Family

2/10

Poor

31 Dec 2025

Isaiah

There were bugs.

6/10

Pleasant

28 Dec 2025

Joshua J

The staff was nice. the place wasn't dirty. but the pool wasn't working which made my kids disappointed and I paid for the 2 queen beds and got 2 full beds which for two people is very uncomfortable and I couldn't sleep very well. All in all it wasn't a bad place it was just a little disappointing.

Leisure Family_with_children

6/10

Pleasant

07 Dec 2025

Billy

They changed me $100 deposit and never got it back

Partner

10/10

Exceptional

04 Dec 2025

Jim

Very clean and the bed was luxurious. Had a great nights sleep at a very reasonable price.

Friends_and_family Family

2/10

Poor

02 Dec 2025

Anthelon

There was no tv service and they knew ahead of my check-in and dis not inform me. The parking lot was very slippery because of ice. The phone in my room did not work so i had to go down stairs to the front desk to let them know. The guy tried to brushed things off like it wasnt no issue. I would like a discount or refund but was told that they could not do it on their end because i went thru you.guys

Business

4/10

Poor

30 Nov 2025

Darlene

TV's didn't work, refrigerator had over 3 inches of ice block that resulted in the staff trying to defrost the refrigerator, microwave on desk (or it may have been the electrical panel didn't work), and on top of all of this I fell, slipping on ice and snow in the parking lot entrance because no one bothered to shovel or put salt down after knowing of the weather conditions!

2/10

Poor

14 Nov 2025

Zack

The room was gross. There were stains on the walls, lamps, and furniture. The bathroom door did not close all the way and there was no curtain on the shower. Plus the towels had stains on them as well.

8/10

Excellent

12 Nov 2025

Larry

Microwave, Fridge, Free Breakfast

Business

2/10

Poor

28 Oct 2025

CATHERINE

Everything was clean, but stained from furniture to walls. The bathroom had a lot of water damage. Staff was nice and friendly.

Partner

4/10

Poor

19 Oct 2025

Kathi

If you like the smell of marijuana the moment you walk through the door and stronger in hallways, this is a great hotel for you

Leisure Family

10/10

Exceptional

12 Oct 2025

Ireen

Good place

8/10

Excellent

05 Oct 2025

Kelly

Breakfast was standard. Room could have been cleaner, especially the bathroom. Air conditioning did not keep up smelled musty. Staff did assist with any special requests.

Leisure Family

8/10

Excellent

04 Oct 2025

Andrew

Clean room, staff was nice. Coffee machine was not working in the breakfast area, and no other way they would provide coffee

Partner

8/10

Excellent

01 Oct 2025

ROBBIN

Close to highway, but quiet, clean room, firm bed

Leisure Partner

10/10

Exceptional

26 Sep 2025

Jacquelyn

Very nice place to stay

Leisure Partner

10/10

Exceptional

24 Sep 2025

RuthAnn

Over all very nice stay. Three negatives that didn't impact our stay too much....but need addressing.....
1. Shower head was old with buildup. 20 dollar fix...it needs replacing. And there was no water pressure. The sink, on the other hand, had great pressure. Weird.
2. In the bathroom...the wallpaper was coming off which looks bad.
3. Hair dryer outside plastic broken, showing inner metal. Probably not too safe. Again, they are about 20 bucks....replace it asap. Room 222.

I'd absolutely stay again.

Leisure Family

10/10

Exceptional

19 Sep 2025

Kathy

Comfy

Great place to stay for a night. Good breakfast.

Partner

10/10

Exceptional

19 Sep 2025

Tamika

Very quiet and clean

8/10

Excellent

18 Sep 2025

Samantha

Hotel is conivently located. Cleaning could use a little more attention.

Leisure Family_with_children

8/10

Excellent

16 Sep 2025

Cheryl

Although there were obvious areas of deep cleaning (such as the bathroom tub, around the sofa and walls), it was clean enough to stay in. The room chair was hard to move around and could have been updated and the sofa bed mattress was really disgusting and uncomfortable to sleep on.

Friends_and_family Family

2/10

Poor

15 Sep 2025

Deborah

Needs a deep cleaning

Bathroom
Dirty sink, toilet, tub, floor
Spots on couch
Holes in room darkening drapes
3\" spot on drapes

Partner

8/10

Excellent

13 Sep 2025

Randi

Easy access to the freeway (there was construction at the time, but nothing too horrid for Michigan). Great staff, they were very friendly and also able to accommodate a late checkout. Comfy bed and clean room/bathroom.
Would not recommend breakfast unless you absolutely have to. Overall, a lovely stay!

4/10

Poor

07 Sep 2025

Ashley

Our room smelled of mildew, missing light fixture covers & had a broken toilet seat cover. Thankfully we were only here to sleep. Definitely wouldn’t recommend.

Partner

2/10

Poor

05 Sep 2025

jennifer

When I made the reservation at this hotel, I was looking for a place to stay with my pet. My reservation said it was with a dog, but when we arrived, they didn't allow pets. I need my money back because I had to pay for the night at another hotel.

Business_and_leisure Family

4/10

Poor

03 Sep 2025

SANDY

Too expensive for experience

Clean room but old, damaged furniture. No USB connections available (outdated). Not many bathroom amenities. Breakfast was less than great.

Partner

10/10

Exceptional

02 Sep 2025

Debi

Good hotel, nice staff.

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

Kathy

The staff was great. Location worked well for the wedding we attended.

10/10

Exceptional

24 Aug 2025

mary

Excellent property, clean, wonderful staff, easy access, and safe environment.

Leisure

6/10

Pleasant

24 Aug 2025

Rodalin

Thank you for the opportunity to share feedback. I believe the place would greatly benefit from some upgrading to make it more comfortable and welcoming. I also noticed that the smell of disinfectant was quite strong and seemed to combine with an unhygienic odor. Improving ventilation and overall cleanliness would help create a fresher and more pleasant environment

Leisure Family

2/10

Poor

18 Aug 2025

Markus

We checked into room 216 at night. The following morning we discovered that a previous guest had puked in the NE corner of the room. There was dried puke stain on the wall and a dried pile of puke on the carpet behind the side table by the sofa. The room service apparently overlooked this during room cleaning and they rented this room in these conditions. Hotel management came up to room and took a picture upon complaint. We asked for a comp. No refund or future credit given even after later complaints. Travelers beware! A stay there can be very disgusting.

Business Partner

8/10

Excellent

16 Aug 2025

bill

Liked being close to beaches. Add some heathy options for breakfast

Leisure Partner

6/10

Pleasant

15 Aug 2025

Jade

We stayed three nights. The pool was closed for 3/4 of our stay. Had to kill four bugs in our room. The hotel location itself seemed okay, but the surrounding neighborhoods did not feel safe. The breakfast was mediocre, but we accepted that - as it was free.

Cheaper than other hotels in the area. I prefer nicer hotels. But given the price, this was okay for our family.

Leisure Family_with_children

2/10

Poor

14 Aug 2025

Jessica

Far and away the worst hotel I have ever stayed in. Everything was dirty or sticky or both, we checked in late and really had no other option other than to stay, but I wish that we hadn't. My spouse and I were traveling with two children under the age of seven and booked a room with a king size bed and a pull-out couch. The couch looked like there had been a murder and there was literally crusty old vomit on the wall next to the couch. The bathtub was filthy and I made the kids leave their shoes on after I touched the carpet. In my bare feet. I've stayed in a lot of places and have lived in many cities and small towns across America and Europe, and I have never ever stayed in a place as gross as this. The folks who on this place should really be ashamed of themselves.

Family_with_children

4/10

Poor

13 Aug 2025

James

For the cost i paid was not worth it, it should have been a little more cheaper. The service was great. But the building and rooms and the cable channels. Needs some upgraded, its a ok place but the cost needs to met the building and rooms also cleanness

Business_and_leisure Self

2/10

Poor

10 Aug 2025

Aaron

seek other alternatives

the hotel is unjustifiably expensive. it is worn down, dirty, the service is awful, and though they advertise a pool, it always seems to be out of service. other than the location, there is nothing redeeming about this hotel and would strongly suggest looking elsewhere. the pull out sofa was dirty and uncomfortable. the blankets on the bed were gross. the bathroom smelled of mildew and when a toilet got plugged up, there was no one there to take care of it. as i said, look elsewhere!!

4/10

Poor

09 Aug 2025

Lynn

Paid too much for a dirty room.

Bathroom not clean. Our towels were put on very dusty shelves, dead bugs under sink in plain view and white powdery stuff on the floor by the tub/shower. Pool was very cold and jacuzzi was also cold.

Partner

10/10

Exceptional

08 Aug 2025

Lynette

The staff was extremely nice and helpful. Hotel was clean and the air conditioning was cold.

I stay here whenever I'm in town. They are doing major road construction right now, but that's not the fault of the hotel.

Leisure Self

4/10

Poor

07 Aug 2025

sothea

Just one night

We just stayed a night, the couch was stained and when we pulled out the pull out couch it was ripped and completely stained. There was leftover trash from the previous occupants that stayed there. I felt like I was itching all night. I highly doubt I will book there again.

Friends_and_family Family

4/10

Poor

07 Aug 2025

Jonathon

Property was rough.

Business Self

8/10

Excellent

01 Aug 2025

Kevin

Room was clean and comfortable.

Business Self

6/10

Pleasant

01 Aug 2025

Kristy

A couple stains on blankets and sheets, missing cover for ceiling light, and the air conditioning didn’t work well but front desk gave us a small fan that helped. Staff was nice. They were working on the pool, but let us swim. Breakfast was good. Would stay there again.

Leisure Family

4/10

Poor

27 Jul 2025

Jill L

The bathroom floor wheb I walked in had a puddle in the middle of the floor. I hadnt turned in the shower or any thing. The desk clerk jusr gave me more towels to soak up the water.

Leisure Self

4/10

Poor

22 Jul 2025

Jennifer

Not to impressing

The room right off the bat smelled like Marijuana. Their was a piece of plastic covering the smoke detector. Called the office to let them know but they never came up to take it off and stayed there for 2 days.bathroom smelled of heavy mildew.bed was awful so stiff felt like i was laying on a board.lights were missing in the bathroom.

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

Northern

Quiet and roomy.

Business_and_leisure Family_with_children

6/10

Pleasant

21 Jul 2025

Jerry

Bed was comfortable. Sheets & towels clean. Property was tired, could use a remodel.

10/10

Exceptional

21 Jul 2025

Howard

The staff was great people. I will come back again.

Leisure Partner

4/10

Poor

20 Jul 2025

Katherine

The room wasn’t clean - there was hair and stains on everything. All the furniture and walls were scuffed up, stained, or peeling. The pool was unavailable for use. Overall felt gross and we were glad to only be staying one night.

Leisure Friends

6/10

Pleasant

20 Jul 2025

Ginger

Older property that has not been updated. Pool not working, Stained ceiling.

Leisure Family_with_children

4/10

Poor

19 Jul 2025

Karen

During the 3 day stay the beds were never made, trash cans not emptied, shower curtain was filthy on the bottom and hair on the bathroom floor upon arrival which remained there throughout our stay.

8/10

Excellent

15 Jul 2025

Lijian

1. The closet door seems missing. I expect a dressing mirror should be on the door, but the door is not there. maybe it is removed on purpose
2. The Men's room in the lobby was dirty, clogged toilet. Appear that someone made the mass there

Otherwise, it was good. I really like the spacious room in Comfort Suite. I have booked Comfort Suite everywhere I go, if I can find.

Business_and_leisure Family

4/10

Poor

15 Jul 2025

Eric

The hotel was generally clean, but much of the hotel was not in working order. There was a slight smell of mildew in the air.
The guests at the hotel were very loud all night.

The rooms were old and in need of a refresh. The beds were clean but there was no extra bedding for the pullout bed. There were no shower curtains in the bathroom and the doors didn’t shut properly. Frankly it was over-priced for the quality of the place.

8/10

Excellent

13 Jul 2025

Laura

Good for a quick stay

Nice, spacious room. Exactly as we requested. Worked well for our needs.

Friends_and_family Friends

2/10

Poor

06 Jul 2025

Brianna

AWFUL

During my stay at this location, upon entering the room it was filthy. The inside of the microwave had food splattered inside so I just chose to ignore it and not use it. The sofa bed was filthy, had no sheets on them and a disgustingly filthy airpod case stuck between the bed. I had to repeatedly ask for towels, no one had come to clean my room since I checked in, besides one time (because they were suppose to be retrieving the crack pipe underneath the couch that my 4 year old daughter grabbed). I told the front desk about the situation, they said “so sorry, I’ll have housekeeping come and get that”, which they did not. It was very unsettling, it felt as if the room hadn’t been cleaned besides the beds being made. The room itself smelled of nothing but SMOKE. Which I found confusing because the room I selected was a SMOKE FREE room. Towels, we had been given had been stained, which led to us having to ask for more. The service at this hotel was NOT good! This use to be one of my FAVORITE hotels to stay at but not anymore.

Friends_and_family Family

6/10

Pleasant

06 Jul 2025

Christina

A little disappointed the pool was closed as being renovated as thst is why we chose the hotel. It is close to a lot as well and only 14 minutes from St. Joseph where we wanted to go to the beach. Would have given a higher rating if pool was open. The site should have had something sting pool was closed or offer like a 10% discount or something.

Leisure Family_with_children

2/10

Poor

05 Jul 2025

Jesus A

Muy susio

6/10

Pleasant

03 Jul 2025

Verified traveler

Price reflects condition

Pool is out of order \"indefinitely.\" Breakfast was standard. Waffle maker and mediocre hot & cold items. Hotel is a little run-down but clean.

Friends_and_family Family

4/10

Poor

02 Jul 2025

Dewayne

Well

It was a little crappy, was under construction the pool was closed the paint was falling off the wall in the room the bath tub was dirty and didn't have towels or extra blankets for my oldest child who slept on the pull out bed. They finally got us what we needed the next day.

Friends_and_family Family

2/10

Poor

27 Jun 2025

Chad

Pool is permanently closed. Furniture was disheveled, phone unplugged, tv unplugged. Surfaces are clearly damaged and unclean. Smoke detector missing, bare wires hanging from the ceiling.

Leisure

4/10

Poor

26 Jun 2025

Scott

Gross dirty pull out sleeper couch full of food crumbs and stains. Surfaces weren’t cleaned

2/10

Poor

26 Jun 2025

Tiffany

Where do I start? Upon check in the young man tried to give us a one king bed room even though I booked a 2 queen bed for all 3 of us.
Smells of marijuana.
The pool was closed until further noticed.
Room key had to be reset everyday or it wouldn’t work.
Only one ice machine for whole hotel and it barely worked.
Never got clean towels unless I asked.
Housekeeping never cleaned my room the 4 days I was there.
Had to ask for a shower curtain so we could shower.
Room itself was not clean, the telephone was filthy, furniture seriously outdated.
Just over all. It a good experience and I won’t go there again.

Leisure Family_with_children

2/10

Poor

22 Jun 2025

Jaclyn

Was very horrible! Stay from this location and the Stevensville location was rude and inconsiderate of people. We found other individuals clothing items in our room and items was broke as well. Pool was not accessible.very very disappointed. WILL NOT be coming back to staff and condition of both places.

Business

2/10

Poor

22 Jun 2025

Nathaniel

First thing is they did not let anyone know that their pool was closed. Then we get into our room and there was a bunch of of trash behind the bed. Cupcakes wrappers and just a whole bunch of crumbs! We pull out the pull out bed and it is so nasty i wouldnt even let my daughter sleep on it with the sheet covering it. We had to move rooms to get into the new room and find a chip bag that was empty on the floor but we just decided to go eat and leave first thing in the morning. Very bad experience! Will not stay again.

4/10

Poor

21 Jun 2025

Nellie

Poor service and the rooms were not clean. Poorly maintained and the food was terrible

8/10

Excellent

17 Jun 2025

Robert

Everything was good accept for the fact that I've been there like 3 times in the last month and each time the pool has been closed and the juice has been warm. These things need to be fixed.

Partner

8/10

Excellent

10 Jun 2025

Robert

It was nice. A little noisy.

Partner

6/10

Pleasant

09 Jun 2025

Lissette

Pool is closed as of June 7th 2025