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Holiday Inn Express Stevensville Benton Harbor

South Haven - MI · United States

5120 Red Arrow HighwayView location

8.4/10Excellent350 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Stevensville Benton Harbor

New Hotel in Stevensville MI near Lake MichiganWelcome to the brand-new Holiday Inn Express & Suites Stevensville - Benton Harbor. We are less than 5 miles away from the Sandy Beaches of Lake Michigan and 20 minutes from Benton Harbor.

Nature enthusiasts will appreciate our short distance from Grand Mere State Park and the beach fronts of Lake Michigan. Other attractions include the many Wineries in the area and our classic Silver Beach Carousel.

We are also only 10 minutes away from three Historic Lighthouses: St Joseph North Pier's three Lighthouses. All lighthouses are open to the public and offer tours. Our accommodations include free Wi-Fi, parking, hot breakfast and coffee/tea available in the lobby 24-hours.

Maintain your workout routine at our 24-hour Fitness Center or take a swim in our indoor heated pool.

Read more about this hotelShow less

With a stay at Holiday Inn Express & Suites Stevensville Benton Harbor by IHG in Stevensville, you'll be near the airport, within a 10-minute drive of Lake Michigan and Grand Mere State Park.

This hotel is 6.7 mi (10.7 km) from Silver Beach and 2.3 mi (3.7 km) from Grand Mere Lakes. Make yourself at home in one of the 90 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. This hotel has 2 meeting rooms available for events.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: USD 5.30 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 11:00 PM.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Grand Mere State Park 3 km / 1.9 mi
Lake Michigan 3.6 km / 2.2 mi
Grand Mere Lakes 3.9 km / 2.4 mi
Lake Bluff Park 9.2 km / 5.7 mi
Founders Wine Cellar 9.9 km / 6.2 mi
Chill Hill Winery 10 km / 6.2 mi
FuzzyButz Pet Bakery 10.3 km / 6.4 mi
Curious Kids' Museum 10.3 km / 6.4 mi
Whirlpool Compass Fountain 10.4 km / 6.5 mi
St. Joseph Today 10.5 km / 6.5 mi
White Pine Winery 10.5 km / 6.5 mi
St. Joseph Dog Park 10.6 km / 6.6 mi
Silver Beach 10.7 km / 6.7 mi
Margaret B. Upton Arboretum 10.9 km / 6.8 mi
John EN Howard Bandshell 10.9 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 114
  • Number of floors (main building): 4
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 27 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable5 photos

    Holiday Inn Express Stevensville Benton Harbor

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Holiday Inn Express Stevensville Benton Harbor

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 27 m²SUI.H6
    SUITE AccessiblePhoto unavailable11 photos

    Holiday Inn Express Stevensville Benton Harbor

    SUITE Accessible

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Bathroom
    • Wheelchair-accessible

    Facilities with extra charge

    • Hairdryer
    • Microwave
    • Safe
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 27 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable7 photos

    Holiday Inn Express Stevensville Benton Harbor

    DOUBLE Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 Bedroom • 27 m²SUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable12 photos

    Holiday Inn Express Stevensville Benton Harbor

    SUITE Accessible-Two Queen Beds

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Holiday Inn Express Stevensville Benton Harbor

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 27 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable12 photos

    Holiday Inn Express Stevensville Benton Harbor

    SUITE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Holiday Inn Express Stevensville Benton Harbor

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-2

    Photos are not available for this room type.

    Holiday Inn Express Stevensville Benton Harbor

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 27 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable9 photos

    Holiday Inn Express Stevensville Benton Harbor

    DOUBLE Accessible

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Bathroom
    • Wheelchair-accessible

    Facilities with extra charge

    • Hairdryer
    • Microwave
    • Safe
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Holiday Inn Express Stevensville Benton Harbor

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUM • 1 Bedroom • 27 m²DBT.PI
    Double or Twin PREMIUMPhoto unavailable3 photos

    Holiday Inn Express Stevensville Benton Harbor

    Double or Twin PREMIUM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 27 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable10 photos

    Holiday Inn Express Stevensville Benton Harbor

    SUITE TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 27 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable5 photos

    Holiday Inn Express Stevensville Benton Harbor

    Double or Twin STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 Bedroom • 27 m²QUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable8 photos

    Holiday Inn Express Stevensville Benton Harbor

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Holiday Inn Express Stevensville Benton Harbor

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 27 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable10 photos

    Holiday Inn Express Stevensville Benton Harbor

    SUITE Accessible KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Holiday Inn Express Stevensville Benton Harbor

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 27 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable10 photos

    Holiday Inn Express Stevensville Benton Harbor

    SUITE Accessible

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Stevensville Benton Harbor

8.4
Excellent
350 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Judith
The room was very clean. The staff member who checked me in was very friendly and polite. The breakfast was great!
Self
2/10
Poor
14 Jul 2026
Jordan
I had a 3 night reservation with 3 people registered to the room.

Pros: The location was convenient as it was only 15 minutes to the beach. Most of the staff was nice. Cinnamon rolls were the best part of breakfast. The blackout curtains were amazing.

Cons: dirty socks in the bathroom, used tissue, and empty mini bottle of fireball under the bed. Towels were a huge issue. No towels in the pool area, only 2 in the room, housekeeping never came in even though I asked at the front desk and was told they would come in every day to empty trash and give clean towels. I had to go to the desk every day to get towels and empty my trash. Breakfast was less than mediocre. Turkey sausage, cheese omelettes (labeled as spinach), potatoes, no milk (restocked on day 3), pancake machine was empty on the first day.

The location and and building were very loud. You could hear the semis on the highway, people walking in the halls, loud people above us, and doors slamming.

There was light coming in on 2 sides of the door.

I paid $737 for 3 nights and I feel like it was maybe worth half of that.

I would absolutely not stay here again.
Family_with_children
10/10
Exceptional
10 Jul 2026
Eric
Excellent hotel, very well run.
Self
8/10
Excellent
08 Jul 2026
carolina
I like that the rooms are clean and good size. But probably needs improvement with the amenities. Staff are ok, some are friendly some aren’t. Over all I would still recommend it.
Family_with_children
8/10
Excellent
05 Jul 2026
Julio
Poor bathroom cleaning you should pay more to the cleaners, and give them more time to clean the room
10/10
Exceptional
05 Jul 2026
Rachelle
Good customer service. Clean. Good breakfast selection.
Family_with_children
6/10
Pleasant
04 Jul 2026
Charles
Booked a room for 5 and only had 2 towels with no possibility of acquiring more as I was told they were all in the washing machine (requested these just after checking in on a Friday). I just wanted a soothing rinse and a clean dry towel at my disposal.
Friends_and_family Family
6/10
Pleasant
04 Jul 2026
Ricky
Check in is not from 11-3 so we got there way too early for no reason. There were no towels at 330, 530,630 at 12:30 they finally gave us two towels for our family of 6. Pretty sad.
Family_with_children
6/10
Pleasant
02 Jul 2026
Mark
Room was nice but tv all the mirrors were streaked with something on them couch had white stuff and hair all over it people above sounded like they were going to fall thru needs a little help with staff
Partner
8/10
Excellent
30 Jun 2026
Heather
Stayed here for a weekend and would stay again.
Friends_and_family Friends
2/10
Poor
28 Jun 2026
Kayla
I had a concerning experience during my stay at the Holiday Inn. After checking in, I couldn’t remember my room number and mistakenly went to room 404 instead of my assigned room, 408. To my surprise, my room key unlocked room 404, and I accidentally walked into a room where a family was sleeping.

I immediately returned to the front desk and explained what had happened. The staff simply handed me a new key and did not apologize or acknowledge the seriousness of the situation.

While discussing the incident in the lobby, another guest who was staying with a large group told me that the same thing had happened to someone else in their group. Hearing that made the situation even more concerning.

A hotel room key should only open the room assigned to the guest. This was a significant privacy and security issue for both me and the family whose room I accidentally entered. I hope the hotel investigates this issue and takes steps to prevent it from happening again
Business
10/10
Exceptional
23 Jun 2026
Lisa
Property inside and out was clean, plenty of parking and staff was friendly.
Partner
10/10
Exceptional
21 Jun 2026
Sunny
The staff was wonderful from check-in to check-out and truly made our stay enjoyable. Our room was spacious, clean, and well-maintained. The only downside for me was that the bed was a little too firm, although my husband thought it was perfect.

Despite that, I would definitely stay here again because of the exceptional staff and the cleanliness of the property. The location was also a huge plus. Having an Aldi right next door was incredibly convenient, and there was also a supermarket and several fast-food options nearby.

I didn’t get a chance to try breakfast during our three-day stay, but my husband did each morning and was very pleased with the variety and selection offered.
Partner
4/10
Poor
19 Jun 2026
April
Terrible experience. The lady at the front desk told us we could not get towels for the pool. She said they were for people who were checking in later that night, but the pool was closing in 10 mind. I have NEVER seen people handed towels as they check in. My daughter and I weren’t given anything when we checked in! She was rude and just didn’t want to work. There were people drinking at the indoor, no alcohol allowed pool, and they left their cups of white wine around the pool when they were finally so sloshed they left. My daughter picked one up! They were also playing music on a portable speaker that was VERY inappropriate for children and the hotel staff did not make them turn it down/off despite there being MANY young kids at the hotel due to a youth sporting event in town, and also despite there being several parents complaining. I brought up my concerns while I was there, and was told that a manger would contact me the following week. However, no one ever did.
8/10
Excellent
15 Jun 2026
Marlene
Everything but the breakfast was excellent.
Family_with_children
4/10
Poor
14 Jun 2026
Gregory
This is a newer property so we were surprised at how poorly it was maintained. Our room was not cleaned well, the shower floor was stained with what looked like grease and oil, the floor trim and walls in the bathroom were poorly repaired and in bad shape.
We could not check in at 3 pm and had to wait until roughly 5pm with no offer of a discount or courtesy offer. We will think twice before staying at a Holiday Inn again.
Partner
10/10
Exceptional
13 Jun 2026
Perla
Impressed with how well kept it is.
Family_with_children
10/10
Exceptional
12 Jun 2026
David and Kim
Then hotel Breakfast was good, hot plenty of food even with the number of people in the hotel
10/10
Exceptional
11 Jun 2026
Amy
Large rooms and convenient location. The breakfast was also really good.
Partner
10/10
Exceptional
08 Jun 2026
Katelyn
The staff was great and I had a wonderful stay.
10/10
Exceptional
31 May 2026
LINDA
Yes
Partner
10/10
Exceptional
30 May 2026
Mary
Friendly staff & conveniently located!
Friends_and_family Family
8/10
Excellent
29 May 2026
Ashley
The staff was great, the only thing that could be better is the pool area. The pool room is tiny, not much seating and no hot tub. The pool temp was perfect. Even with that being said, we will be coming back for sure!
Family_with_children
10/10
Exceptional
28 May 2026
Reanna
Our stay was wonderful. Very clean, friendly staff, great breakfast. The hotel seems pretty new. It was up to date and very comfortable. Also more affordable than the one 8 minutes down the road due to being outside of St Joseph, but still extremely close to St Joseph. Would definitely stay again.
Family_with_children
10/10
Exceptional
04 May 2026
Robert
It was a nice hotel.
8/10
Excellent
02 May 2026
Jacqueline
Good, clean rooms, nice town,
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Angela
Whenever I'm in the area, I stay here. Great location, great price.
The pool is always nice.
Breakfast is fresh with many options!!!
Self
10/10
Exceptional
24 Apr 2026
Jenine
Yes to all the above. Excellent!
Friends_and_family Family
8/10
Excellent
23 Apr 2026
Lisa
Breakfast was short staffed. Breakfast staff- had an emergency. Not the usual situation. Was clean- some noise from the highway
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Sara
I think I double-paid! Got two different answers from the check-in desk!
10/10
Exceptional
20 Apr 2026
Monique
Hotel people was really nice very helpful. It was very clean. The nicest hotel I have stayed in in a long time. Good job.
8/10
Excellent
20 Apr 2026
Sophia
We were able to check in early, the room was clean and staff was friendly. There is a Tractor Supply within walking distance.
Partner
10/10
Exceptional
19 Apr 2026
Sam
The hotel was nice however the bathroom did not have a shower curtain and they make you pay $5 at check-in to park your car. Other than that it was nice.
Partner
10/10
Exceptional
19 Apr 2026
Fay
This property was recently opened within the last year, so it was pretty clean.
Staff was great and very pleasant.
Just needed one night and the price was so much less than the ones near Notre Dame.
Partner
10/10
Exceptional
08 Apr 2026
Shawn
Clean and safe hotel
Self
8/10
Excellent
30 Mar 2026
Geraldine
Good breakfast, but no milk in the refrigerator
Who is the staff member cleaning the room? Those who do not put on the comfort bed.
10/10
Exceptional
23 Mar 2026
Caroline
This was a quick stay but we had a good breakfast in the morning. Staff was friendly and accommodating.
Family
6/10
Pleasant
08 Mar 2026
Jason
Furnace was loud and leaking water. The WiFi was horribly wasn’t able to stream anything
Partner
10/10
Exceptional
17 Feb 2026
Claire
Room was very nice. Check in went smooth.
Partner
8/10
Excellent
20 Dec 2025
Joann
Staff was very nice and friendly.
We stayed for a weekend wish someone would have came and cleaned and gave us clean towels
Thats the only complaint we had
Leisure Partner
6/10
Pleasant
01 Dec 2025
Savannah
Room was very clean, staff was very friendly! However, my son and I traveled with my husband to stay at this property from Thursday night until Sunday checkout. We were never once told the pool was closed for maintenance until my son and I got ready and headed down and it had a sign “ closed for maintenance”. I went and spoke with the front desk and they explained it would be closed until at least Monday. It was unfortunately very disappointing because most the reason for us to stay the weekend with my husband at the property was to swim and enjoy a mini vacation on the long holiday weekend. We however just soent most our weekend in the room.
Business Family
10/10
Exceptional
23 Nov 2025
Lyndsay
Clean and friendly staff
Friends_and_family Family
10/10
Exceptional
22 Nov 2025
wayne
Staff is amazing. Room very clean. Great variety for breakfast.
Partner
10/10
Exceptional
21 Nov 2025
Cody
Clean rooms , clean pool , very nice staff. Very good breakfest that included hot food too . We were there for a funeral and it was nice to be somewhere nice , clean and comfy. My daughter loved the pool.
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Chavez,
Excellent
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Damaris
Great staff, clean room
Leisure Family
10/10
Exceptional
15 Nov 2025
Randy
Very, Very Nice
Friends_and_family Family
10/10
Exceptional
14 Nov 2025
Dayell
Clean
Self
10/10
Exceptional
13 Nov 2025
Zelma
My room was spotless through and through. The staff is always kind, patient and respectful. They are really welcoming and this is the only place I book when I’m in town. Feels like family here.
Friends_and_family Family
10/10
Exceptional
12 Nov 2025
Sandalia
The staff were super nice, the room was very clean as well as the pool area, and the beds were amazingly comfortable.
Leisure Family_with_children
10/10
Exceptional
11 Nov 2025
Patrick
Solid breakfast - nice and clean - Staff was friendly
Friends_and_family Family
10/10
Exceptional
10 Nov 2025
Latoya
Everything was easy and wonderful
10/10
Exceptional
04 Nov 2025
Matt
Excellent
Leisure Partner
8/10
Excellent
03 Nov 2025
Johnny
Did not know I would have to put a fee on card on top of the booking charge.
8/10
Excellent
02 Nov 2025
Kimberle
Super place just wish they had quiet close doors and insulated better between floors because we heard every door slamming shut and people above us moving about until after 11 which will definitely factor into whether we stay here again.
10/10
Exceptional
29 Oct 2025
Angele
Room was very clean and spacious
Friends_and_family Family
2/10
Poor
26 Oct 2025
Melissa
The area was great. The room was great. Everything was going great until 11 PM when I was asleep and someone opened my door and said it was a room check. I have reached out several times to Holiday Inn and they are not returning my calls and messages. I would not stay there again.
Leisure Family
10/10
Exceptional
26 Oct 2025
Sophia
The women at the front seat were absolutely wonderful during our entire 3 day stay. Check in & our was so quick & easy. The place was clean and everybody was super friendly. Me & my husband loved it
Leisure Partner
2/10
Poor
21 Oct 2025
Edmund
Holiday Inn did not honor my prepaid reservation. When I attempted to check in, they said they overbooked. I complained and the lady shrugged saying she has to inform 15 other customers that they will suffer the same result. The lady could not care less about the situation. It was late, raining, and the lady offered nothing. Whoever runs/owns this place is an idiot. No customer service. I'll never stay at a Holiday in again.
Friends_and_family Family
2/10
Poor
21 Oct 2025
Ahmed
We didn’t check in and I didn’t receive my refund yet
Partner
10/10
Exceptional
21 Oct 2025
Adawia
I stayed for 5 nights and I they served the same menu everyday
6/10
Pleasant
20 Oct 2025
Dana
The facilities were nice, however, when we went for breakfast at 8:30 am, they had run out of bacon, eggs and potatoes with no staff in sight working on replenishing the food. There were several guests complaining. Also, we held the reservation under 1 credit card and when we checked in, we asked to change it to another, which the man at the front desk confirmed was done. Upon check out, we were told the room was charged under the original credit card and not the updated card we had asked for and hthe new man had no way to fix it.
10/10
Exceptional
20 Oct 2025
Autumn
Property was beautiful, our room was beautiful, check in was super quick and easy, my husband and I booked this room while we were on the road to Michigan, and we were upgraded to a king suite because the room we reserved was booked. The front desk, Alaura (not sure if that’s how you spell it, she was working overnight) was super nice! As far as breakfast goes, we skipped it because there wasn’t anything left, but there was a wedding reception that was staying as well, so totally understandable. Would definitely stay here again. If you go into St. Joseph, that is the most adorable town!
Business_and_leisure Partner
10/10
Exceptional
19 Oct 2025
Scott
The first room was not cleaned I went back to desk and they got us in a room that was clean. Bed wasn't the most comfortable besides that it was a good place to stay.
Leisure Family
2/10
Poor
19 Oct 2025
Susan
There was no coffee pot in the room as the hotel overview had stated and the tv didn't work from 8 pm up until checkout
Business_and_leisure Family
6/10
Pleasant
19 Oct 2025
Norbenson
Breakfast has few options. Pancake maker is not working, yet staff refused to put sign and not very polite. Noise from the hallway is very audible inside the room.
Leisure Family
2/10
Poor
19 Oct 2025
Niall
Woman with snooty voice called me to say that they would not have a room for me at 11.03 PM
I was running late for check in - but HAD CALLED EARIER to say that I was going to be late for checkin - my previous call to them was at 9
I have a witness who heard me call about being late for check in
I booked and paid for the room in advance
Worst attitude ever from the woman who called
She denied that I had called earlier in the day
She also said some BS about not enough cleaning staff to get the room ready
10/10
Exceptional
19 Oct 2025
Ariel
Was very impressed with the room, bed was absolutely comfortable and room overall was very clean. Breakfast had many options, just wish we would have made it up sooner so it was fresher. I was very impressed with all the complimentary items they have. Make up remover wipes, dove shampoo/conditioner/lotion/ ect. Will definitely stay again
8/10
Excellent
19 Oct 2025
Gedeon
Im not sure if housekeeing clean rooms everyday or every other day or weekly we check in Tues check out Sat NO one clean our room & i have to take out my own trash (which I dont have a problem of doing it) i’m just concern about housekeeping issues Thanks
Business_and_leisure Family
8/10
Excellent
19 Oct 2025
Pam
Had to wait for food
Friends_and_family Friends
10/10
Exceptional
18 Oct 2025
Jeanne
Newer hotel, friendly service at front desk and breakfast and great value.
Leisure Partner
10/10
Exceptional
16 Oct 2025
Jackalynn
One of the best hotel stays I've add. Friendly Staff and one of the best breakfast options at a hotel I've ever seen. So Good!
Leisure Family
10/10
Exceptional
13 Oct 2025
Abigail
Everything was in excellent condition. Staff was friendly. Will definitely stay again!
Friends_and_family Family
10/10
Exceptional
12 Oct 2025
Don
Parking was easy. Did not eat breakfast. Coffee was good.
Partner
10/10
Exceptional
10 Oct 2025
Whitney
Clean room, nice staff
10/10
Exceptional
06 Oct 2025
Rhonda
com
Partner
10/10
Exceptional
05 Oct 2025
Robert
Clean bed, clean room, nice facilities, friendly staff, and great breakfast. Coffee was fine but home fries, sausage, and fruit were excellent! Would definitely stay again.
10/10
Exceptional
05 Oct 2025
PAVLINA
Everything was good just they didn’t have food for breakfast. We came to eat at 8am and there was nothing to eat. If they knew they have full hotel with no rooms open , they should know that they will need more food
Partner
2/10
Poor
05 Oct 2025
Erick
Drove 3 hours to hotel with reservation. Arrived at hotel and told hotel is overbooked and no rooms availability. Drove 3 hours back home and canceled our family vacation.
Leisure Family_with_children
6/10
Pleasant
14 Sep 2025
Diana

D

The room was too hot. Tried to lower the ac but it would not adjust to a lower temperature
10/10
Exceptional
12 Sep 2025
william

Where was the cook?

No coffee maker in room? Breakfast was a mess. The cook did not show up. Juice machine empty. No butter, no yogurts. A pancake machine but no batter. Many things empty or missing. Told the truck didn’t show up.
Partner
8/10
Excellent
09 Sep 2025
DALE
hotel was very clean and staff was great good location off the hwy but we had a room facing the hwy and it was noisy couldnt sleep very well but im a very light sleeper.the rooms were great and the pool was nice but a bit small if hwy noise effects your sleep request a room away from the hwy
6/10
Pleasant
05 Sep 2025
Jennifer
The property was clean and well laid out. Breakfast was okay but could have had more non-dairy and gluten-free options. An incident occurred at the hotel where my husband was using the laundry facilities and it set the fire alarm off. When he went to retrieve the clothes, there was steam or smoke coming from the dryer and that set off the fire alarms in the hotel. It was around midnight so it was quite the ordeal where the fire department had to come and shut off the alarms, during which time the piercingly loud alarm woke up most of the hotel guests. The fire department said the dryer was broken and my husband was blamed by the front desk for overfilling the dryer and causing the issue. We have washed our clothes a few times at other hotels on this trip and never had a problem. She was reluctant to help my husband with anything after this which left us with a negative experience.
10/10
Exceptional
04 Sep 2025
Jeffrey
The customer service was excellent. Friendly and easy going.
4/10
Poor
26 Aug 2025
Charles

POOR SERVICE

The staff is not responsive to the customer. I was over charged for my room and after making three phone calls to the hotel with no satisfaction to correcting for the overcharge for what I was quoted by Hotels.com I had to turn the matter over to my credit card company to get the matter resolved.
Partner
10/10
Exceptional
21 Aug 2025
Christie
The staff was incredible!
Leisure Family_with_children
6/10
Pleasant
18 Aug 2025
Verified traveler

Ok stay

Went to use the microwave in the room and there was food in it, disgusting! Breakfast could have been a little different and not the same thing everyday. Also, no cranberry juice or oatmeal the entire time we were there.
Friends_and_family Family
8/10
Excellent
17 Aug 2025
Charles
Very roomy and clean. Bed very comfortable.
Breakfast was good and nice options.
Leisure
8/10
Excellent
17 Aug 2025
Donna
New hotel so still very clean. My husband thought the breakfast spread looked good (we ate elsewhere.) Staff was very helpful when we left an item in the room after checkout. The phone number on the website is incorrect which was very frustrating when we tried to reach the desk after checkout; this needs to be attended to by management. Otherwise the stay was fine. We would return as the price is competitive for the area in the summer.
2/10
Poor
10 Aug 2025
Melissa

Avoid

Omg this hotel is a nightmare! Something is seriously wrong with the way the hotel is managed. Nobody had their room ready. People waiting everywhere. The cleaning staff was not hustling at all. No one staying here was thrilled. Breakfast good. New hotel, nice rooms just absolutely poorly managed. The lady at the front desk really tried though.
6/10
Pleasant
10 Aug 2025
yamaira
Our room smelled like peanuts. The shower was not cleaned, there was hair and soap suds on shower walls.
10/10
Exceptional
05 Aug 2025
LUNETTA

Mini vacation

This hotel was agreat stay the sraff is so friendly and helpful they never made you feel like you where bothering them. The room was clean and comtrable.well stay here again
Friends_and_family Family
6/10
Pleasant
01 Aug 2025
James

Clean room mixed service

Room was comfortable and clean. But no room housekeeping for 2 day stay. 4 floor hall carpet desperately needed vacuuming. Waited 5 minutes for evening front desk staff to come out of back office to check me in. Morning breakfast kitchen attendant super friendly and helpful.
Business
6/10
Pleasant
31 Jul 2025
Julie
The pool was closed during our stay, I had three children that was looking forward to swimming, part of the reason we chose the hotel!
Also the room above us had someone running across the floor until 11:00 both evenings we were there
Leisure Family
4/10
Poor
30 Jul 2025
Stacey

Let down

I have stayed at multiple Holiday Inn express locations and never had an issue which is why this was such a let down. We arrived Monday at 2:30, as I was trying to check in I was told very rudely that I will need to wait 30 minutes because check in isn't until 3. 3 o clock comes and I am told the room isn't ready yet and to give them another 20 minutes. The pool was temporarily closed, our hotel phone did not work, no Internet connection to the TV, no coffee maker in room (coffee maker in lobby was constantly broken all 4 days), no toilet paper or tissues in bathroom, the windows were smeared with what looked like sticky handprints from a child. Unfortunately I definitely won't be back.
Friends_and_family Family
6/10
Pleasant
29 Jul 2025
Sue

For a hotel open for just 6 months it’s run down

Large room. Comfortable bed. BUT. The shower was so dirty I wouldn’t use it.
Business
2/10
Poor
28 Jul 2025
Debra
Room not ready at 4pm when check in at 3pm..pool closed..had to ask for toilet paper..no kleenex available..breakfast barely edible..staff needs training...very unhappy with stay at price level..will not stay at Holiday Inn again
Business_and_leisure Family
6/10
Pleasant
27 Jul 2025
Lisa
Not sure what was going on but check in was behind because rooms weren’t clean. Check in was 3pm we arrived about 4. No wash cloths in our room. Toilet paper was low but we didn’t run out. Indoor pool was cloudy and the floor was dirty. Women’s bathroom near the pool was nasty!! Coffee ran out at breakfast. No coffee pot in the room!
Leisure Family
6/10
Pleasant
26 Jul 2025
Nancy
This location seemed very understaffed. Our room was still being cleaned at 9:30 pm. Breakfast options were limited as they were out of a lot of items. Was charged a different amount than told at checkout.
Leisure Family
8/10
Excellent
24 Jul 2025
Wayne

Stevensville Holiday Inn Express.

Everything was great. The only issue was the truck noise from the 4-lane highway, which of course is not the Hotels fault.
Partner

Location & surroundings

Holiday Inn Express Stevensville Benton Harbor
5120 Red Arrow Highway, Stevensville, United States

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Holiday Inn Express Stevensville Benton Harbor

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