Name: Comfort Suites Stevensville - St. Joseph
Address: 2633 W. Marquette Woods Road, Stevensville, 49127, US

8/10

Excellent

17 Jul 2026

Denise

Friendly front desk staff at check in, property was clean and well maintained and convenient to St. Joseph. My only complaint is that the bed was very uncomfortable, way too firm. I left with a sore back. Wouldn’t stay here again because of this.

Self

6/10

Pleasant

15 Jul 2026

Karen

The only channels we could get were infomercials. The remote would not work.

Friends

6/10

Pleasant

15 Jul 2026

Marilyn

Room was dirty. Not a great look for company

Friends_and_family Friends

8/10

Excellent

14 Jul 2026

Danny

Staff and hotel were nice. Room was clean but had a musty smell. Parking was easy and location was close to highway. For a mid-priced hotel, it was very nice.

Partner

10/10

Exceptional

11 Jul 2026

John

Awesome staff great place will be back

4/10

Poor

10 Jul 2026

Amber

Towels, pillow cases, sheets were all dirty and stained. Hot tub was disgusting. Treadmill didn’t work. Breakfast was bad.
Not a comfortable stay. Everything felt dirty.

Partner

10/10

Exceptional

08 Jul 2026

Paula

Staff always greet me with a smile. The room was very clean. First time eating breakfast. Everyone seemed to enjoy the food. As for myself, I had yogurt and coffee. Love staying here. Pretty quiet.

Self

8/10

Excellent

08 Jul 2026

Betty

Breakfast was a good selection

Friends

10/10

Exceptional

08 Jul 2026

BRADLEY

This was a very nice place. The only small negative thing that we had was that we thought the breakfast was pretty plain. But overall our stay was good.

2/10

Poor

07 Jul 2026

Priscilla

It sounds like you want to turn this into a polished hotel review. Here's a clearer, more professional version that preserves your experience:
Before posting, you may want to double-check any details (such as the yogurt expiration date) to ensure everything is accurate.

Our experience at this hotel was extremely disappointing.

The first room we were assigned was dirty in every sense—it looked dirty, felt dirty, and smelled dirty. The mirror on the door was shattered, the telephone appeared as though it had never been cleaned, and we found a McDonald's Chicken McNugget box under the bed along with chewed gum on the carpet beside it.

I reported these issues to the front desk and was offered a different room on the second floor, which we accepted. While the second room seemed somewhat cleaner, we had to listen to what sounded like someone stomping around above us at all hours, making it very difficult to rest. The hallway near the stairwell had an unbearable odor throughout our stay.

Breakfast was another disappointment. The yogurt available had expired six days earlier, and when I asked for a non-expired replacement, I was told it was simply the \"best sell-by date.\" Regardless, I was not willing to let my child eat it. The waffles had an unpleasant aftertaste, the bread selection was very limited, and there was not enough food or seating to accommodate the number of guests during breakfast. Because of all of these issues, we chose to leave a day early, even nonrefundable.

10/10

Exceptional

06 Jul 2026

Raymond

Workout facility is very limited and a small space.

8/10

Excellent

06 Jul 2026

Angi

We enjoyed our stay but my husband was very uncomfortable on the extra firm mattress. The beds seemed to be not full queen size if that makes sense.

Partner

10/10

Exceptional

05 Jul 2026

Donnie

Room was very clean and all the staff were helping and respectful.

Partner

10/10

Exceptional

03 Jul 2026

Donald

We were very impressed by our stay here! Very clean hotel, the staff was super friendly and helpful! The pool was clean and refreshing, after a hot afternoon at the beach! The breakfast was a nice variety, and delicious ! We have previously stayed next door, but will be coming back here, to the Comfort Suites, when we come to St Joe!

Partner

6/10

Pleasant

02 Jul 2026

David

Our room was clean and nice-looking room and the staff were friendly and helpful.

However, the carpet in our room smelled musty and the owners (or the people who seemed to own/run the place) seemed decidedly unfriendly. (Then again, perhaps they're just unusually reserved.) Also, breakfast was a bit sad. (The eggs were cold.)

But the main reason we won't stay here again is that the toilet in the room next door sounded like it was inside *our* room whenever it was flushed, which happened several times during the course of the night. After being woken up repeatedly by a roaring toilet, the cold eggs for breakfast added insult to injury!

Partner

10/10

Exceptional

01 Jul 2026

Wilton

Just stayed 3 nights for a quick family vacation. We loved the family suite with 2 queens beds, a bunk bed, and the pull out couch. The room was so spacious. The location is great 15 minutes from multiple beaches including Silver Beach, Lion Park Beach, and Warren Dunes. We visited all three and loved different things about each. It’s not luxury but a great family hotel.

Family_with_children

6/10

Pleasant

01 Jul 2026

DANNY

They tried...I think

The hotel is clean, I will give them that.

But when we got to our room, the fridge didn't work, the A/C had been shut off, the TV remote could only operate volume...and once that was fixed, the cable had been disconnected?

We had to go to the desk to resolve things because the phone in our room didn't work either!

By the time we left, everything had been fixed, but it took a while, and I think some members of the staff were blowing us off.

Partner

10/10

Exceptional

29 Jun 2026

Monica

Always have a pleasant stay here..we dont do breakfast usually so I cannot comment on that. Overall a nice place to stay and would recommend to anyone.

Partner

6/10

Pleasant

24 Jun 2026

Ann

There were large hairballs floating around the hot tub. Kinda grossed me out.

Partner

10/10

Exceptional

22 Jun 2026

deborah

The hotel what's one of the cleanest I have ever stayed in, we were there Sunday through Wednesday. The lady at work to breakfast was awesome. The manager was wonderful and personable, and the girl, I think her name was Gloria, who worked the 3 to 11 shift. Was great , she turned the hot tub up for us and asked us a number of times during our stay, if we needed anything. Would definitely recommend staying there!

Partner

10/10

Exceptional

16 Jun 2026

Michelle Spring

Bed was fantastic, had great nights sleep!

Partner

4/10

Poor

16 Jun 2026

Julie

Dated. Needs renovating and more comfortable mattresses, especially the sofa and bunk bed.

Family_with_children

10/10

Exceptional

11 Jun 2026

Teresa

The breakfast was good. Convenient location.

Family

4/10

Poor

08 Jun 2026

Ana

Not impressed. Expensive for budget hotel

8/10

Excellent

06 Jun 2026

Jack

There was an inconsiderate person above us that would stomp at very late times or very early in the morning. They would finally stop and then would start up again as soon as you'd get back to sleep. I guess you have to request to be on the third floor.

Partner

4/10

Poor

05 Jun 2026

Peter

From the outside, this hotel looked older but appeared to be well-maintained, and it seemed like the staff had put effort into keeping it up. Unfortunately, our room was a different story.
As soon as we entered, the room smelled strongly of cigarette smoke that had been covered up with deodorizer, creating an unpleasant combination of both odors. When we went to put our food in the refrigerator, we found food still inside from a previous guest. That immediately made us question how thoroughly the room had been cleaned.
The room included bunk beds, but they were broken and did not feel safe enough for our daughter to sleep on. We then tried to use the sleeper sofa, but it had numerous stains that made us uncomfortable using it as well.
We asked about moving to another room, but the hotel had no available rooms. As a family of six, we ended up squeezing into two beds for the night. Fortunately, our children are young enough that we could make it work, but had it not been so late when we discovered these issues, we would have left and found another hotel.
The building itself showed promise, but the cleanliness, maintenance, and lack of an alternative room made for a disappointing stay.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Deborah

excellent customer service, especially Gloria

Friends

10/10

Exceptional

01 Jun 2026

Ericka

We stay here atleast 3 times a year for a mini family vacation. Always amazing staff , great location for places we want to go. Very clean, and comfy and quiet. They are remodeling outside and you can barely tell. No mess not real loud and very ni e workman.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Heidi

We have stayed here a few times. The staff is always great.

Partner

4/10

Poor

30 May 2026

Matthew

Room was clean. Beds were very stiff and uncomfortable. Tv remote did not work. Air conditioner worked fine but made loud noises when it was shut off/turn on, which made it hard to sleep. Front desk staff was not at all helpful when I showed that they overcharged me. Said I had to talk to hotels.com about charges because “they don’t change rates when booked from a third party”, which was clearly not true. They tried to say hotels.com didn’t charge taxes but I showed them my confirmation where it included taxes in the final charge. Be aware and check your charges to make sure it matches what you agreed to pay.

Friends_and_family Family

2/10

Poor

26 May 2026

Jordan

Our room reeked of smoke and had the window open and a machine with a water bucket trying to pull the smoke smell out. Gloria was so friendly and tried to help us. But, the room she moved us to did not have a pullout couch like she said. I went back again and explained it did not have the couch so we did not have enough beds. She then told me we could have the connecting room. When I opened it, it had no sheets on the bed and reeked of marijuana. We decided to just stay in the room that didn’t have enough beds for us as we did not want our kids staying in this hotel in a separate room. The third floor smelled like Indian food. The pool was CLOUDY and when my kids got into the hot tub and turned it on, this powder misted into the air and caused my son to have a reaction in his lungs. Staff was friendly but the management is terrible. The owner drove up in his Tesla and obviously is doing well financially. He needs to put some of that back into the property. We would never stay here again.

Family_with_children

4/10

Poor

25 May 2026

Fiona

There were roaches in my room

Family_with_children

10/10

Exceptional

21 May 2026

Lisa

Very clean hotel. We didn't use pool, but heard hot tub was recently replaced. Breakfast area was nice and had many choices. Many restaurants within a mile of hotel. Staff was friendly. Room had several lamps at a very relaxed lighting level great for tv viewing but a bit dim for reading and working. Private bathroom was clean, roomy, and attractive, but somewhat dim for putting on makeup. Adjustable makeup sideview mirror is a real nice amenity, but was mounted way too low for an adult, and too high for a wheelchair user. Coffee fridge and microwave have a separate cubby which was nice.

Partner

6/10

Pleasant

19 May 2026

Princess

Was okay I think I went around the time it was a softball thing. I was just trying to enjoy my night and could not kids running around . But it’s a very clean hotel and the staff is nice.

Partner

10/10

Exceptional

19 May 2026

Nathan

Everything worked.

Partner

6/10

Pleasant

18 May 2026

michael

this property is solid, but lacking in comfort as far as the mattresses were considered, for me and my family. the carpeting in the room could used a little more attention. continental breakfast was adequate, but noting special. staff was good, no issues there but, we booked this property based on reviews and we saw 8.8 up to 9.2 at some sites, its barely 7.0 for me and my family. i would say a pretty solid 3 star, as it is really showing its age and the comfort level for a good night sleep was definitely lacking quite a bit.

Partner

10/10

Exceptional

17 May 2026

Scott

Breakfast had nice options. The rooms looked exactly like they did in the picture and was very clean.

Self

4/10

Poor

17 May 2026

Angela

Breakfast was nothing to get excited about it was frozen biscuits that were put out for the biscuits and gravy. Everything was cooked in the microwave. The key card didn’t work for the room. The room was dirty had chip crumbs and fingernails in it. The entire property is just old and very dated and has an old smell to it much better options close by.

Family_with_children

6/10

Pleasant

12 May 2026

Alicia

Breakfast was ok. Hair in hot tub and pool was a lil dirty breakfast was a little cold

10/10

Exceptional

10 May 2026

George

Nice hotel

4/10

Poor

08 May 2026

Julie

Our room was filthy except for the towels and bedding. We got a king suite with a jacuzzi and there were mysterious marks and stains on the floors and walls. We cleaned out the jacuzzi and shower before using them. There was sticky stuff on the counters in our room and the tv had been through something traumatic, maybe a wall. It worked but did not allow for streaming or anything without commercials. Our room wasn’t insulated well and we heard every footstep upstairs. When the people above filled up their tub or showered, it was loud. Our curtains didn’t close all the way, nor did the door seal. There was light peeking through 24/7.
The pool had so much chlorine that my eyes burned for hours after and I still can’t get the smell out of my swimming suit. The sauna was broken (no sign) and water was leaking from the fire suppression on the ceiling making it feel very dangerous.
The staff were friendly and the breakfast was good. The person attending to the breakfast area was fantastic. She kept everything stocked and clean. I don’t think I’ve ever had such great service at a free breakfast. That’s the only reason the hotel received more than one star. This hotel had good reviews so I’m disappointed.

6/10

Pleasant

08 May 2026

Karen

Older hotel - noisy, musty. Didn’t realize the 9.5 rating was from 2018! Would not stay here again!

Partner

6/10

Pleasant

02 May 2026

Anne

hot tub was pleasant, room was clean, but we got up too late for teh breakfast.

Family_with_children

8/10

Excellent

02 May 2026

Josh

Nice quiet stay. Desk attendant was awesome.

10/10

Exceptional

30 Apr 2026

Joy

Wonderful!

Family_with_children

10/10

Exceptional

26 Apr 2026

Tonya

Good breakfast. Sauna was broken. Pool was warm. Hot tub had something weird floating in it. We didn’t get in. Room was big. Bed was comfy.

Friends

10/10

Exceptional

25 Apr 2026

Janice

The room was much larger than we were expecting. Extra blankets and pillow appreciated.
Breakfast was delicious and fresh. Highly recommend this hotel and location.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Amanda

Dry sauna, pool, hot tub, gym, and hot breakfast all were bonuses to our clean and comfortable room. While some areas did show their age, overall it was a nice hotel to stay at.

Partner

4/10

Poor

24 Apr 2026

renee

Hi I book a room online for our anniversary online it showed a hot tub and a fireplace .
When we got there they gave us a room with a hot tub but no fire place. When we drain the hot tub the seal on the drain came off and was left on the bottom of the tub it looked like some one went #2 in the tub. It was a good thing my wife packed the lap top because the TV had 1 Chanel as if they didn't pay the cable bill.
If your planning a special night this is not the place

Partner

10/10

Exceptional

24 Apr 2026

Matthew

Clean room, ample parking, plenty of nearby conveniences for a weekend away. The water pressure in bathroom was fantastic.

Family

10/10

Exceptional

20 Apr 2026

Joy

Breakfast was pretty good! Plus the staff was extremely helpful and friendly!

Family_with_children

10/10

Exceptional

20 Apr 2026

Deanna

Staff was very friendly. Great breakfast options. Hot tub nice and hot pool was not too cold. Will return.

Friends

2/10

Poor

19 Apr 2026

Heather

The hotel overbooked and we couldn’t check into the hotel

Friends

10/10

Exceptional

19 Apr 2026

William

Nice place. Was in good shape. Breakfast was good .pool and hot tub was clean.

Partner

8/10

Excellent

13 Apr 2026

Cathy

Breakfast was hot. Room was clean but unfortunately the first night our personal hot tub did not work. The owners fixed it and it worked great however we came back that evening to our room door not locked. Then the next day our room was not cleaned. Otherwise staff was very friendly and understanding of our concerns.

Partner

10/10

Exceptional

10 Apr 2026

sherry

Decent room for price. Didn’t have breakfast. Clean and comfy.

Partner

10/10

Exceptional

08 Apr 2026

Deametrice

Great customer service family friendly.. very clean all amenities work..indoor gym,pool, hot tub accessible to all guest.

Family_with_children

10/10

Exceptional

07 Apr 2026

Maria

clean very nice hotel

Partner

8/10

Excellent

05 Apr 2026

Marshall

The room and breakfast was good overall but we kept having issues with the key card we had to get it rescanned everyday up until it was time to leave

Family_with_children

6/10

Pleasant

04 Apr 2026

Lisa

Had to make last minute reservation due to weather. Front desk employee was super friendly. Since I had booked online he was having a little problem checking me in he said but eventually was able to with no issues. He set us up on bottom floor in a handicapped room, which wasn't an issue, but when my mother and I got into room because we were exhausted from already driving for hours, the bathroom floor and shower floor had hair stuck in the drain. We were only staying the one night so didn't address with front desk but had it been a longer stay it would have been addressed for sure. Also, the curtains don't stay closed when fan/heat is blowing unfortunately. I understand that people travel with kids, but the entire night there were what sounded like running all up and down the halls upstairs and yelling in the main hall down on the first level.

Friends_and_family Family

2/10

Poor

02 Apr 2026

Jessica

We tried breakfast the eggs had a lot of water in them .so we ate breakfast next door . The rooms were nice . But not very clean the jet tub didn't work and the in side of the toilet was dirty. There was poop by the toilet paper. Could be nice maybe a new person to clean rooms better ?

Family

8/10

Excellent

02 Apr 2026

Jeanne

Breakfast okay not anything special

Friends

10/10

Exceptional

29 Mar 2026

Tiyana

The front desk staff member was amazing and provided excellent customer service! I believe her name was Karla. I truly appreciate your hospitality and professionalism—you definitely have a great employee!

6/10

Pleasant

20 Mar 2026

Pamela

Ok

10/10

Exceptional

13 Mar 2026

Jennifer

Staff was great. My room was big, and clean. I will be returning to stay again.

Self

10/10

Exceptional

08 Mar 2026

Lisa

The hot was awesome.

Friends_and_family Friends

10/10

Exceptional

07 Mar 2026

Lisa

Very nice and budget friendly

Family

8/10

Excellent

06 Mar 2026

India

Good

2/10

Poor

01 Mar 2026

Mary

The room and bed was nice and comfortable, but this was definitely a budget hotel. Bathroom old and the tub did not drain. Super sketchy. People out and about in the hallway until after midnight. The hallway reeked of weed and smoke. The swipe keycard kept not working and we had to keep going to the front desk to get it fixed. We booked 2 rooms together and they couldn’t put our rooms next to each other, I would never recommend this hotel.

10/10

Exceptional

25 Feb 2026

Amy

Extremely clean room. Suite was wonderful. Right by the wineries.

Partner

4/10

Poor

22 Feb 2026

John

The room was not cleaned well at all. Old rose pedals left from the prople before, some kind of cream on the wall, trash on the bench by the tv. Was very disappointing and ruined a romantic getaway.

Partner

10/10

Exceptional

21 Feb 2026

Jennifer

Room was very clean both times we stayed at this hotel. We get the hot tub room and we love it. Beds are good. Very friendly lady at the front desk when we checked in. Very satisfied with our stays!

Partner

8/10

Excellent

16 Feb 2026

Jonathan

It was fine.

Leisure Friends

8/10

Excellent

16 Feb 2026

Nicole

Staff was excellent. The older male made sure we had towels in the pool area, and asked to cut the sauna on for us.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Tasha

Great staff! So helpful and even left pool open late so we could enjoy the hot tub/pool late!

10/10

Exceptional

08 Feb 2026

Hope

Great staff!

Leisure Family

8/10

Excellent

01 Feb 2026

Don

Convenient location, nice package of amenities with the stay. Staff was very courteous and helpful. Facilities are a bit dated, but clean and comfortable.

Leisure Family

10/10

Exceptional

01 Feb 2026

Cheyenne

Staff was friendly and went above and beyond. Room was warm tv worked great! Cant stress enough how amazing and accommodating the staff are!!!

Partner

8/10

Excellent

30 Jan 2026

Richard

Room was clean . Breakfast fine . Scrambled eggs . Sausage . Waffles

Partner

10/10

Exceptional

26 Jan 2026

Matthew

Friendly staff

10/10

Exceptional

06 Jan 2026

Kerry

Clean

Partner

10/10

Exceptional

02 Jan 2026

Raymond

Of all the hotels we’ve stayed in, this one was the best. It felt like a home, and the kids loved having their own space. It was perfect! I would stay there again in a heartbeat. 🙂

Leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Alyse

Pool was SOO warm! I walked right in and the hot tub was HOTT!! Somewhat outdated hotel but for the kids to be able to swim for hours straight without their lips turning blue made it worth it! Breakfast was great and lady restocking was so nice. Cleaned tables after guest too so it was very clean! Front desk lady was so kind and restocked pool towels and turned on music for the kids when we went to swim. Plentiful USB charging outlets in the rooms and at bedsides. Clean linens and no bugs!! We will def be back for the warm pool and friendly staff!

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Ivan

Room was clean and felt homie. Only change we would have liked would be to be able to close the curtains all the way and make the room darker. We had a decent amount of light in our room when we were trying to sleep but other then that we were very pleased with our visit!

Friends_and_family Family

2/10

Poor

20 Dec 2025

Cheston

I booked two hotel rooms at this hotel for the night of Thursday, Dec. 11th, 2025, for my employees. After about an hour and a half in his room, one of my employees felt something crawling on him to discover a massive bed bug. Upon closer inspection, he saw many more very tiny bed bugs as well. He quickly went to the lobby to report the issue, however the person on staff did not seem very surprised or concerned and simply gave him a key to a new room.

I reached out to Choice Hotels to report the incident, and tell them that I did not intend to leave a review until I gave them a fair chance to address the issue, and this was the response I got:

\"Hello ****,

Thank you for reaching us. We regret to learn about the issues your employees experienced during their recent stay. Please accept our sincere regret for this unpleasant situation. This is not the level of care we strive to provide, and we want to address the matter as quickly as possible.

To ensure a thorough review, we kindly ask that (MY EMPLOYEE) send us an email referencing Case 13230504. In that email, he may include the pictures in PDF or JPEG format so our internal team can conduct a detailed review and implement improvements.

Please note that we are unable to process a monetary refund. However, we are committed to reviewing this case carefully and providing a resolution that reflects our standards of service.

We look forward to receiving Mr. **** email and working toward a resolution.

Sincerely,
Diana\"

Business

2/10

Poor

16 Dec 2025

Ravyn

I woke up in the middle of the night to find roaches in my room!!!

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Elizabeth

Room looked like the pictures, great value for the price and everything was clean

Partner

10/10

Exceptional

15 Dec 2025

Gil

Clean and new. Bed very comfortable with nice sheets and pillows. Plenty of towels. Spacious bathroom. Quiet atmosphere.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Sharde

Everything was great!

Leisure Family_with_children

8/10

Excellent

07 Dec 2025

Sara

Staff was great, pool/hot tub/sauna was well maintained. One call out - it had snowed a few days before our stay and the driveway, sidewalks, and parking lot was glare ice. There wasn’t even salt on the ground to try and help. Very, very unsafe.

Partner

10/10

Exceptional

04 Dec 2025

Kara

The room was way bigger than we expected! Only issue was that the tv's weren't plugged in and the remotes didn't work. I had to have the front desk clerk come and reprogram the remotes to the tvs. Other than that it was great!

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Jim

Very satisfyied with the staff friendlyness
Everything was clean and well maintained Good breakfast

Leisure Partner

10/10

Exceptional

02 Dec 2025

Joan

Clean room and lots of options for breakfast!