BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Best Western Benton Harbor-St. Joseph
Kalamazoo - MI · United States
1592 Mall DriveView location
8.0/10Excellent1,000 Reviews
Cleanliness8.0/10 8.0
Service8.2/10 8.2
Comfort8.0/10 8.0
Condition7.6/10 7.6
Amenities7.6/10 7.6
See all ratings- Business hotels
- Hotels with charm
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Best Western Benton Harbor-St. Joseph
Stay at this newly renovated, premier Southwest Michigan hotel located along I-94 at Exit 29. This beautiful Benton Harbor, MI hotel is conveniently located with nearby popular beaches, golf courses, world class wineries, and more.
Corporate guests will appreciate our proximity to Whirlpool Headquarters, DC Cook Plant, Bosch, Lake Michigan College and the University of Notre Dame.
The newly renovated Best Western Benton Harbor-St. Joseph is a standout among area hotels for its excellent customer service. The property features a unique lodge-style lobby complete with a cozy fireplace and complimentary coffee/tea. Energize in our 24-hour fitness center and unwind in our refreshing indoor/outdoor pool.
You can also relax in our charming outdoor gazebo and BBQ area.
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Guests can enjoy luxurious beds, super-fast Wi-Fi access, 42-inch LCD TVs and a complimentary healthy full hot breakfast. Our 100% non-smoking facility is equipped with mini-fridges and microwaves in every room. Ask about our Presidential Suite!
The friendly, helpful staff at the Best Western Benton Harbor-St. Joseph is ready to ensure a fun-filled memorable stay in Benton Harbor, Michigan. Make a reservation today and save! Enjoy your stay.
Located in Benton Harbor, Best Western Benton Harbor-St. Joseph is within a 15-minute drive of Lake Michigan and Silver Beach. This hotel is 2.3 mi (3.8 km) from Intercare Community Health Network and 3.1 mi (5 km) from Lake Michigan College.
Make yourself at home in one of the 98 guestrooms featuring refrigerators and LED televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
2:30 AM
Check-out until
11:00 AM
Hotel policies
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
You need to know
- The seasonal pool will be open from May 27 to September 30.
- Pool access available from 8:00 AM to 10:00 PM.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Spoken Language
English
Spanish
Nearby attractions
Intercare Community Health Network
4 km / 2.5 mi
Lake Michigan College
5 km / 3.1 mi
Corewell Health Lakeland Hospitals St. Joseph Hospital
6.2 km / 3.8 mi
Harbor Shores Golf Club
6.9 km / 4.3 mi
St. Joseph Dog Park
7.2 km / 4.5 mi
Lake Bluff Park
7.4 km / 4.6 mi
Margaret B. Upton Arboretum
8.1 km / 5 mi
John EN Howard Bandshell
8.1 km / 5 mi
St. Joseph Today
8.2 km / 5.1 mi
White Pine Winery
8.4 km / 5.2 mi
Box Factory for the Arts
8.4 km / 5.2 mi
Curious Kids' Museum
8.4 km / 5.2 mi
Lake Michigan
8.5 km / 5.3 mi
Silver Beach
8.7 km / 5.4 mi
Shadowland Pavilion
8.9 km / 5.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 98
- Number of floors (main building): 2
- Suites: 2
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Laundry serviceExtra charge
Show 26 more facilities & services
- LaunderetteExtra charge
- Multilingual staffExtra charge
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Lift access
- SupermarketExtra charge
- Shop
- Terrace
- GymExtra charge
- Newspapers
- Clothes dryer
- Smoking areaExtra charge
- Conference room
- Meeting room
- PhotocopierExtra charge
- Business centreExtra charge
- Indoor freshwater pool
- Outdoor freshwater pool
- Entertainment programme for childrenExtra charge
- TV lounge
- Hot tubExtra charge
- Breakfast
- Picnic
- Non-smoking establishmentExtra charge
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Trouser press
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Ironing set
Show all 11 amenities
- Microwave
- Internet access
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
Room NON SMOKING
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM
Room amenities
- Cable TV
- Trouser press
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Ironing set
- Microwave
- Internet access
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Trouser press
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Ironing set
- Microwave
- Internet access
Show all 11 amenities
- Hairdryer
- Shower: 1
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
SUITE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Trouser press
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Ironing set
- Microwave
- Internet access
- Hairdryer
- Shower: 1
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • PresidentialSUI.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BED • 28 m²ROO.KG-1
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Trouser press
- Cable TV
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Ironing set
- Microwave
Show all 10 amenities
- Internet access
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
Room KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-1
Room amenities
- Trouser press
- Cable TV
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Ironing set
- Microwave
- Internet access
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BED • 28 m²ROO.KG-2
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Hairdryer
- Internet access
- Microwave
- Ironing set
- Wi-fi
- Wake-up service
- Alarm clock
Show all 10 amenities
- Cable TV
- Trouser press
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
Room KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-2
Room amenities
- Desk
- Hairdryer
- Internet access
- Microwave
- Ironing set
- Wi-fi
- Wake-up service
- Alarm clock
- Cable TV
- Trouser press
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 28 m²ROO.KG-NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Internet access
- Microwave
- Ironing set
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
Show all 11 amenities
- Hairdryer
- Cable TV
- Trouser press
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
Room KING BED NON SMOKING
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-NM
Room amenities
- Desk
- Internet access
- Microwave
- Ironing set
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Hairdryer
- Cable TV
- Trouser press
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 28 m²ROO.2Q
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Alarm clock
- Wake-up service
- Wi-fi
- Ironing set
- Microwave
- Internet access
- Cable TV
Show all 10 amenities
- Trouser press
- Desk
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Benton Harbor-St. Joseph
Room TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q
Room amenities
- Hairdryer
- Alarm clock
- Wake-up service
- Wi-fi
- Ironing set
- Microwave
- Internet access
- Cable TV
- Trouser press
- Desk
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Best Western Benton Harbor-St. Joseph
100
reviews shown
Jessica
The hotel was everything I wanted it to be. The pool was perfect, hot tub amazing, and the rooms were clean and modern looking. Fridge worked and freezer was just the right size. Bathroom and shower along with the bed was amazing. I enjoyed the microwave. I was pleasantly surprised the tv offered Netflix and YouTube. It was 15 min to Silver Beach from the hotel. There was a Walmart across the street, department stores down the road, and plenty of fast food restaurants. I’m very glad I stayed there
Jill
The staff was very kind and helpful, and we loved the indoor/outdoor pool!
Kim
Our room, 121, was good, with the exception of a very slick bathroom floor after showering. We did mention this to the reception desk when we were checking out. Also, the door to the room sticks and took considerable tugging on to close/open.
We both thought the breakfast food offered was just okay. We arrived at approx. 8:45, and there was nowhere to sit in the breakfast area.
We both thought the breakfast food offered was just okay. We arrived at approx. 8:45, and there was nowhere to sit in the breakfast area.
Isabel
Me gustó la alberca, estaba limpio la cama estaban limpia. El desayuno está bien.
TaShema
My 1st room had dead bugs everywhere. 2nd room had a live tick on the pillow, cereal on the floor and dirty socksin the closet. This property is absolutely gross, and I do not recommend staying here.
Whitney
For a more budget friendly option, I was very happy with this hotel. It was clean, comfortable, and easy. The staff was kind and helpful. Would stay again.
Brian
Nt
Rachelle
I do not recommend anyone staying here the desk clerk is very rude clearly doesn't like her job plus they charged me over $500 dollars for a two day stay that we didnt even stay there and had no power! And even trying to get my money back is a even bigger mess just nobody is on the same page and everyone wants to forward you to a AI and avoid dealing with the problem. Or they just dont know what their talking about one of the too.
Jenica
Clean rooms, nice staff!
Virginia
The bed was comfy and bathroom was clean was some new amenities in the bath. The hotel is aged, carpet, wood, etc. it was fine for a quick, one night stay.
Gloria
We enjoyed ourself at this hotel.
Chad
Clean room. Decent breakfast. Parking was convenient and close to entrances.
Lashonta M.
Everything was clean and great. Staff was amazing.
Lynn
The hotel and the room were very clean. There was plenty of parking. We did not use the pool, but there’s an indoor and outdoor pool that are connected that seemed very interesting. The breakfast had several hot and cold options. The front desk, staff smiled to ask every time we came in.
Trina
The room was clean and the staff were helpful.
lisa
Hot tub was nice. Crowded at breakfast.
Jeanne
Easy check in. Polite staff. Clean room. Pool and hot tub were nice, plenty of towels available. Breakfast was nice and friendly staff.
Kim
Toilet was dirty with pee all around the base. Looked like someone just did a quick wipe. Hand soap is mounted too high and kids can't reach it. Breakfast area is too small and they did not do a good job replacing items that ran out. Only 1 waffle maker which created a very long line and difficult to get other breakfast items in such a condensed space. Older lady at front desk is a grouch
Ashley
Property and room were dirty. Had to change rooms immediately. Breakfast had ants on buffet. They only have one pool which splits into an outdoor and indoor area. People outside hotel were very sketchy.
Ericka
The staff was very friendly
Charles
Wasn’t worth the money
marisol
Staff was friendly, breakfast was good
Peggy
Good value and the rooms were nice. The toilet was extremely low, be careful for older people.
Jonathan
Very friendly and helpful staff. Very clean and neatly organized.
Klarissa
I was very disappointed with the room's air conditioner not working properly. The morning breakfast wasn't too great.
Lynn
Clean room, comfy beds, hot breakfast.
david
Breakfast is always great same man has been there forever and does a great job. Indoor outdoor pool with hot tub inside . Close to many restaurants and shopping
Colten
After 2 nightmare hotels this was an amazing hotel. Great location and clean room!
Amy
Clean and comfortable room with excellent shower. Excellent breakfast with great music. The gentleman working the breakfast was a delight. All front desk staff were helpful and courteous. Close to everything we were interested in.
Melanie
Rooms smelled musty and like stale cigarettes. Took three try’s to find a room that didn’t stink. Front desk was very helpful in doing that. However that is about all the positive. Bathroom sink didn’t drain, the fan in the bathroom was very very loud and the door of the bathroom only shut when forced.
Tina
Amazing stay always enjoy staying at this hotel best staff around
Diane
Nice clean hotel. Comfortable bed and pillows. Better than the typical . Would definately stay here again.
Bethany
Room was clean and comfortable. Pool was unique, half indoor and half outdoor. Breakfast was decent. overall, I would stay again.
Teresia
Everything was perfect to my liking. One thing but not a dealbreaker was the floors was uneven me n my guest was stubbling throughout our stay. Me being in my 60’s was a little unsafe n concerning for my party. Yes I did fall no harm not even my feelings or pride was hurt. All my concerns was reported to the front desk. Overall I would highly recommend this it's a good safe place environment staff friendly accommodating to your needs.
James
It's a good stay. Having a clean room is 90 percent of the stay. Thumbs up.
Charles
The breakfast on Saturday morning was the best part of the whole stay. Great server great food and quite tasty !
The room was very clean but the internet was intermittent The TV was on and off every time it rained. Plus our room phone did not work at all.... Needs work. ✌
The room was very clean but the internet was intermittent The TV was on and off every time it rained. Plus our room phone did not work at all.... Needs work. ✌
Harley
Pros: breakfast was good, hot tub was nice and hot, bed was comfy.
Cons: the area around the hotel is pretty sketchy and trashy, homeless camped out back, pool was ice cold and way way smaller than what it appeared in the picture. Lamp shade and curtains had mold from the ac unit.
I would not stay at this location again.
Cons: the area around the hotel is pretty sketchy and trashy, homeless camped out back, pool was ice cold and way way smaller than what it appeared in the picture. Lamp shade and curtains had mold from the ac unit.
I would not stay at this location again.
frederick
Nice quite clean
Glenroy
Shower had nice hot water- the breakfast was good and the guy managing the Breakfast had really nice music playing- the room was clean and parking was free.
Jessica
Very nice property. Room was clean and spacious.
Nikolas
Hiway noise on all sides. Bad wifi. So so tv. They have all the exits closed off around here.
Jacques
Staff very friendly and helpful, breakfast was good and parking was safe.
Shezellda
The room was very clean staff fronrt desk very helpful at check in an check out breakfast was fresh an parking very good very clean an quiet
Tracey
I can't tell you how incredibly nice this place is for the price we paid i am impressed. The staff are very friendly and helpful . The pool area is super nice and my granddaughters loved it. They let us have a late check out at no extra cost to me. They rock as far as I'm concerted. Thanks Best west3. The room was clean and large great choice. The only thing i didn't like was with expedia, this is twice I've used them to book my room and they over charged me by a large amount. @@ shame on you EXPEDIA !!!
Anita
Everything was very good
Raymond
Staff Was very helpful
Kelly
Breakfast was descent clean and quiet rooms
Andrew
The breakfast was great. Very friendly staff
Only complaint, the toilets were way too low.
Only complaint, the toilets were way too low.
Yelena
Positive: Breakfast was very good and bed was comfortable.
Negative: Pool was closed and I did see a cockroach in the room.
Negative: Pool was closed and I did see a cockroach in the room.
stephen
Breakfast was awesome!
Jeff
Better not charge me !! Your ad on shoi am adws pool and whirlpool . The absolute 1st picture . I called a week before I went . They told me the pools were good . I get there? Pools are closed for the winter. .
mike
Planned a weekend getaway Glad it was for only one night The hot tub was being used as a bathtub with children with swimming diapers on no parents in sight other than a younger adult yelling at them constantly. We decided to cut our losses stay the night get an early start the next day but couldn't sleep most of the night due to the people in the next room being very loud headboard banging against the wall moaning and screaming absolutely ridiculous I've been in some very nice hotels I have been in some very not so nice hotels and I would pick the not so nice hotels over this
David
The room was great.
We liked the sofa.
We liked the sofa.
Adrian
Dirty, outdated ,
Monica
Clean rooms, great breakfast, nice staff
Josh
I had a good day. Rooms were clean and the bed was comfortable along with the bedding. Shower towels, and washcloth or soft and not hard or then. They do need to change their soaps, shampoo and lotion to a better brand. I would suggest having the shampoo conditioner and shower gel dispensers in the shower. They have a Pool and the breakfast was light with both cold and hot options. I will stay there again.
Susette
We didn't have any reason to call maintenance or any other staff. It was a very good value.
Kay
Everything was perfect.
Todd
Yes was a great vacation get away
Saumyajit
Staffs were awesome and great.
Daniel
Good value
Mienyon
Cleanliness! Very appreciated the bed pillows and shower were excellent!
Cesar
Unclean
Damage evryting
Damage evryting
Letitia
Yes breakfast was hot and fresh
Dragan
Main reason i booked was car charger, did not work. Had to waist my time charging at public charging.
Nika
Clean room, quiet, amazing staff❤️ always a good stay. Turkey bacon plz😩😁
Brandon
Na
Victoria
The room was nice, clean, and affordable. The staff was also very friendly.
Kevin
Extremely clean! No issues whatsoever. Had a nice big pool and a fancy breakfast.(we didn’t go to the breakfast, but it looked fancy.) really really nice accommodations and very very clean. Would definitely stay again.
Victoria
Stay was nice, breakfast had spoiled mix for the waffles, we did let them know. Eberyone was very nice and room waa pretth clean
Sara
Stay was fine. Cleanliness could’ve been improved and there was also a very large family staying in several rooms near mine and they were very loud at all times of the day. Can certainly be very frustrating for guests.
Sarah
Very nice staff, very quiet and clean
Barbara
Very courteous!
Nicholas
Just okay
Tammy
The staff were pleasant. The room was clean and comfortable. The breakfast and location were good. The hotel is in walking distance to restaurants and Walmart.
Stephanie
It’s was nice but they had workers out on the roof at 7:30 am on a Sunday.. the inside pool was cold and staff was kool
Parking good breakfast could of been a little better I’m Muslim and they didn’t have any turkey bacon or turkey sausage
Parking good breakfast could of been a little better I’m Muslim and they didn’t have any turkey bacon or turkey sausage
Jeanne
Hotel in good condition. beds comfortable
Jennifer
The pool and hot tub filter seemed to be malfunctioning there was always hair floating in them. Housekeeping said maybe someone cleaned the filter wrong but don't tell her go tell the front desk.
Bruce
Starch & carbs, No protein.
Kelly
Clean rooms but the area had some shady people
Jennifer
A lot of construction around the hotel, it served its purpose for as much as we were there. You get what you pay for…
Matthew
Location was not far off the expressway and very close to shopping and several restaurants. The continental breakfast was very good compared to others I’ve had. Parking was easy and secure. I did not use the pool or hot tub. Overall, it was a nice stay.
Justin
.
David
Last minute booking. Very good overall. Could have done with a safe and another comfy chair in the room. Breakfast was good but spoiled by a stupid girl who decided she had to pour out 3 helping of waffle batter and then knocked them over herself and she then dripped it everywhere in the breakfast area. Also could have done without having a woman sitting outside the front door smoking pot while on the phone to her boyfriend who was breaking up with her!
Matt
Walls are a bit thin, so you can hear \" loud talking neighbors\".
Bed was surprisingly comfortable. Room was clean.
Bed was surprisingly comfortable. Room was clean.
Elizabeth
Everything
laura
I haven’t stayed in a Best Western in decades due to a bad experience. So this stay proved me wrong. I like the set up of these with the pool area visible right away. They’re not too big nor this didn’t have too many floors. Breakfast was decent with hot food options. The room was spacious and comfortable.
Mariah
You get what you pay for here. We stayed multuple nights and the breakfast was the same everyday. The bed was firm but there was a variety of pillow types so that was nice. Not in the best area but you are surrounded by several types of stores and food places.
William
Everything
Brian
Excellent
John
Great room, unbelievable price and Pool and hot tub was amazing. Apple Bees only 3 block walk
Tina
Clean rooms, excellant staff and safe area.
Caryn
Parking was plentiful, The check in was smooth. The staff efficient and pleasant. The lobby clean. The kitchenette / dining area very tidy. The luggage carts however were unstable on the hanging rods.
The pool area fine but water full of bugs. And leaves. Sort of normal I guess. However, the exterior was a work in progress. Walls and paint scraped as if for repainting and repairs never finished. The effect was the place felt shabby.
The complimentary breakfast options were plentiful and the food actually tasty, but the layout and flow was very awkward … the plates and cups were in the middle of everything instead of at an end. The staff member was tidy and efficient, and smiling. Very pleasant gentleman who deserved better than the brat who repeatedly spilled cereal, with no intervention from parents.
The only truly unfortunate thing was the condition of the floors. I took my shoes off, in the room, and within minutes the soles of my feet were black. Then same with my slippers. I ended up washing the bathroom counter top to get rid of thick dust on the backsplash, and then the bathroom floor with cleaner I always carry. The rag I used was black when I was done. Not even multiple rinsing with shampoo helped. And we discovered something was wrong with the faucet. EVERY time we used it, the countertop flooded with a puddle… despite being very careful about turning it off.
People get high marks, facility needs work.
The pool area fine but water full of bugs. And leaves. Sort of normal I guess. However, the exterior was a work in progress. Walls and paint scraped as if for repainting and repairs never finished. The effect was the place felt shabby.
The complimentary breakfast options were plentiful and the food actually tasty, but the layout and flow was very awkward … the plates and cups were in the middle of everything instead of at an end. The staff member was tidy and efficient, and smiling. Very pleasant gentleman who deserved better than the brat who repeatedly spilled cereal, with no intervention from parents.
The only truly unfortunate thing was the condition of the floors. I took my shoes off, in the room, and within minutes the soles of my feet were black. Then same with my slippers. I ended up washing the bathroom counter top to get rid of thick dust on the backsplash, and then the bathroom floor with cleaner I always carry. The rag I used was black when I was done. Not even multiple rinsing with shampoo helped. And we discovered something was wrong with the faucet. EVERY time we used it, the countertop flooded with a puddle… despite being very careful about turning it off.
People get high marks, facility needs work.
Monique
Great room for the price.
This hotel is perfectly placed near shopping, restaurants and things to do. Hotel was clean and comfortable. Staff was nice as well.
gregory
Very run down area
Roger
Comfortable stay
Amanda
Hot tub and pool area were very clean, didnt have a place for smokers, could use a couple smoker poles somewhere in a designated spot, other than that was very clean and overall a nice 1 night stay. Even let us check in 20minutes early.
Stefanos
Our toilet was broken, our room smelled dirty when we check in, and the area is dangerous and dirty.
Gary
The staff was very accommodating to us as we had just been in an auto accident. Very kind people.
Yomali
As soon as we walked in we were greeted by a guy with a friendly smile and welcoming us to the best western. The hotel was pretty nice and quiet for our 1 night stay. We’ve previously booked at this hotel and it’s always a great experience. Checking out a lady was super sweet and made sure to ask how our stay was. Would recommend staying here :)
Location & surroundings
Best Western Benton Harbor-St. Joseph
1592 Mall Drive, Benton Harbor, United States
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Best Western Benton Harbor-St. Joseph
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