Name: Iririki Island Resort & Spa
Address: Iririki Island, Port Vila, VU

10/10

Exceptional

27 Jul 2026

Narelle

Love going to Iririki resort always good ,staff are wonderful . Great place to relax and do nothing or do all the activities the island has to offer. Short boat ride to the main land.

10/10

Exceptional

27 Jul 2026

Robert

My review is for the ocean view apartment.
The biggest compliment for a business is repeat business and now my fourth stay at Iririki. So pleasant out on the balcony taking in sunset or ships moving in the harbour.
Staff are always pleasant and friendly. A quick walk around the island before breakfast is great.

6/10

Pleasant

11 Jul 2026

Rodney

Property had some great facilities, beach, gym and water sports all positives. Rooms a little tired, food very mixed bag and staff genuine and super nice people, but a little ineffective at the same time.

A basic example was no water on the room on arrival, checked with reception who said it’s housekeepings fault, ask them the following day, they said it’s not them it’s reception and we never received any water.

I think it’s too strong to say we regret staying here but I wouldn’t stay again. We had another four days in Vanuatu and moved rather than sought to extend.

Family_with_children

8/10

Excellent

24 Jun 2026

Lushi

Everything is great but just no wifi in the room.

Partner

8/10

Excellent

15 Jun 2026

Susan Jennifer

Staff were lovely and helpful. Food was great but a little pricey. If you are elderly or have health issues make sure your accommodation is on the lower areas of the property as a lot of the rooms are high on the hill with steep access paths in areas.

Partner

6/10

Pleasant

11 Jun 2026

Stephen

We booked a “PREMIUM” over water bungalow. We had numerous problems unfortunately.
- No bottled water provided upon arrival and expensive to purchase at the restaurant.
- No laundry service
- Multiple power outages with no hot water, no air con, no phone
- Problems with wifi and no tv sometimes
- Basin water blocked
- Room service forgetting to replace coffee and glasses
- Expensive food and drinks with complimentary breakfast sometimes running out of some food options
- Snorkelers cove gave no advice on where to snorkle, and we both almost got run over by boats. Just a simple instruction to guests where to snorkle would be safer.

Partner

10/10

Exceptional

10 Jun 2026

Oswald

We were a family of 4 and stayed in a Penthouse suite overlooking the water. The view is absolutely amazing. Sunrise and Sunset are divine. The Snorkeling deck is a few mins walk close to the rooms. Basketball, Tennis, Pickle Ball , Pool, Table Tennis were all good. There are 2 large pools - Infinity and Sunset pool. Sunset pool is family friendly. The food is decent (not exceptional) and costs $60 per adult and $30 per child for dinner. Dinner is either a buffet or A La Carte depending on the night. Lunch is A La Carte. Breakfast typically included in the package. Ferry runs all the time, no wait during the day. The Thai Massage/ Restaurant on the mainland is the best food along with Waterfront Restaurant which has music in the evenings.

Family_with_children

2/10

Poor

01 Jun 2026

Julie-Ann

This review is about lack of communication, poor management - poor customer service. This is in no way a reflection on the beautiful Vanuatu staff at all.
We unfortunately were on the island during the fire event which was an emergency event and we were moved to another hotel for 2 nights and then back to Iririki.
The issue was there was no communication that a fire had occurred. No communication about what was happening - we were told to stand in a line and wait to find out where we going. We still hadn’t been told there was a fire or we were being evacuated. We were then made to pay our room tab prior to being booked into emergency accommodation. Only once our account was settled was a hotel organised.
Most phone calls/emails/whatsapp messages went unanswered. No info given about returning. On return power went out again. On and off over next couple of days.
Compensation was essentially refused in terms of refund of price difference from room type booked v room supplied - time wasted - cancelled arrangements/plans -lied to face to face by management. We did get offered dinner and a massage as comp but on check out this was on bill. then had to wait to speak to the manager who was on a day off to get approved again. So out of 6 days- 2 days wasted - 1.5 days of a 3 day car hire wasted - hours spent arguing with managers. Spent the best part of 4 days in tears. Great way to celebrate my husbands 60th birthday and retirement celebration.

Partner

8/10

Excellent

23 May 2026

Rodney

Our spa room was a little tired however it was immaculately cleaned daily and all the staff were super friendly and helpful. Could not fault the wait staff at the bar and restaurant. Nothing was a problem.

Partner

6/10

Pleasant

21 Apr 2026

Dominique Nicola

A solid 3 star resort. Below par in a lot of things to include having mould in the rooms and poor bedding. Some of the fixtures in the bathroom were broken. We asked for a room change and still found the same issue such as broken fixture, mould and the bedding had an odour and lets not talk about the wifi. The island is beautiful thought with great staff and the food was good.

Partner

10/10

Exceptional

12 Apr 2026

Kate

Had a wonderful stay at Iririki, the resort is beautiful and the view from our Deluxe Spa room was epic. Loved watching the sunsets from our balcony every day. The staff are so warm and friendly, food was great and so many activities included to fill the day. Loved the enormous Sunset pool and bar. Easy ferry ride across to the main island. We were sad to leave!

Family_with_children

6/10

Pleasant

08 Apr 2026

Keryn

Clean room, nice view. Pools are clean

Partner

6/10

Pleasant

05 Apr 2026

Chania

Aggressively average. Things here are similar prices to Australia. The bathroom smelled bad, kind of like old pee or terrible cleaning supplies. Also we ordered lunch at the pool on our last day and because they were so slow making our food (50min a burger and a wrap), we asked where it was and they hadn’t even started making it!!! We were late to our airport transfer, took another 20min to get a refund. So after all that we didn’t even get lunch! On top of that, none of the staff had any sense of urgency to help us.
Shame because there’s so much potential.

Partner

10/10

Exceptional

05 Apr 2026

Jacob Ralph

All of the staff were fantastic and friendly and polite. Would definitely come back again

Partner

6/10

Pleasant

01 Apr 2026

Maryke

Not a 5 star resort. No buggies to rooms, very average breakfast lacking fruit and baked goods. Property is dated. Construction right in front of our room for the entire stay

Partner

10/10

Exceptional

27 Mar 2026

rahul

Great resort, it's being slowly upgraded/improved and things do happen slow in this country. Overall it's a great place and so naturally beautiful.

Family_with_children

10/10

Exceptional

13 Mar 2026

Malcolm James

Ocean View, friendly staff

Partner

6/10

Pleasant

02 Feb 2026

Anna

The bathroom was not very clean, there was hair in the shower that was not mine. I was also very disappointed that the tour I booked was cancelled only an hour before it was supposed to start. I had no idea it could be cancelled. I had no time to book another tour and my entire day was turned upside down.

Leisure Self

10/10

Exceptional

01 Feb 2026

Matthew

Excellent service, excellent room. Just a very pleasant experience overall.

8/10

Excellent

31 Jan 2026

Sheila

Great family friendly resort.

Leisure Family_with_children

8/10

Excellent

29 Jan 2026

Carla

Amazing location. There is a free ferry running all day long to a beautiful private island with prestige water.
You need walk up and down hills but it's a beautiful walk.
The staff is super friendly and welcoming. You will fell at home.
Rooms are dated, the whole resort could do with an update.
Food was pricey for what it was. Resort could hire a better chef for sure.
I don't mind paying resort prices if quality is there but unfortunately it was disappointing.
Overall I say it's a great place if you are looking for tranquility, nice walks, kayaking and snorkeling.

Leisure Partner

6/10

Pleasant

12 Jan 2026

Brett

room was large staff were great meals ok drink and food staff seemed a little lost

Leisure Partner

8/10

Excellent

12 Jan 2026

ZHU

Nice location, free ferrey

8/10

Excellent

07 Jan 2026

Emily

Very friendly staff

Leisure Partner

6/10

Pleasant

05 Jan 2026

Courtney

A buggy to get around the resort and more shaded areas by the beach

Leisure Family_with_children

8/10

Excellent

04 Jan 2026

Deborah

Friendly Staff and great location

Leisure Partner

8/10

Excellent

01 Jan 2026

Renee

The staff were all amazing. Very hard working and friendly.
Owner/leasership feedback- supportbstaff by organising resources to wash down bathroom and bedroom shutters that we cleaned as they were very dusty
Also with high price to stay, invest in new modern firnishing in Bura's ie. chairs and TVs that are more user friendly to use and dont lose internet access

10/10

Exceptional

30 Dec 2025

Adam

If you're concerned about needing to ferry to and from the island constantly - don't be. The ride takes about 2mins and the boat operates constantly. The longest you'll ever wait is 5 minutes. We stayed in a waterview fare though not over the water but still excellent. Island has pools on either side as with the bars and restaurants. This means even at peak time (after Christmas) it never feels full of people. The snorkelling was surprisingly excellent, heaps of fish including clown fish despite there not being a reef.

Partner

6/10

Pleasant

21 Dec 2025

Peter

Iririki Island Resort & Spa has a fantastic location, with the biggest highlight being its close proximity to Port Vila. It’s incredibly convenient to pop over to the mainland and enjoy the wide range of restaurants, cafés, and shops, which really adds flexibility to your stay.

The staff are another standout. Everyone we encountered was genuinely friendly, welcoming, and accommodating, always willing to help and make sure guests feel comfortable. Their warm hospitality definitely enhances the overall experience and reflects the relaxed, island-style atmosphere Vanuatu is known for.

On the downside, the resort’s facilities are starting to feel a little dated and would benefit from a general uplift or refurbishment. While everything functions as expected, some areas lack the modern feel that many travellers now look for in a resort of this calibre.

The food options available on the island are fairly average. While convenient, they don’t quite stand out in terms of variety or quality, which makes the easy access to Port Vila dining even more important.

Overall, Iririki Island Resort & Spa offers a pleasant stay thanks to its location and excellent staff, but could be significantly improved with upgraded facilities and stronger on-site dining options.

Leisure Family

10/10

Exceptional

17 Dec 2025

Molly

Fabulous location. Helpful staff

10/10

Exceptional

12 Nov 2025

Kazi

Amazing

10/10

Exceptional

10 Nov 2025

Steven Vincent

Amenities and staff were great. Breakfast had a fantastic selection

Leisure Partner

10/10

Exceptional

09 Nov 2025

Kazi

Amazing place.

Leisure Family_with_children

8/10

Excellent

08 Nov 2025

Lisa Jane

Staff are friendly and helpful, very relaxing stay. the resort is a bit tired and needs some maintenance, but the rooms are clean and service lovely.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Claire

My husband and I recently stayed at Iririki for a week and were really impressed with all aspects of the resort. We stayed in an Island Fare and it was gorgeous - the views over the harbour from the verandah room were especially lovely. The staff were extremely friendly and welcoming to everyone and it was so nice to see them interacting with all the children. The food was a-maze-ing - really tasty and plentiful (I don't think we had an individual lunch all week). The amenities were great on the island and having the option of the boat transfer every few minutes gave you plenty of other options to go and do something else. Loved it all.

My only niggle (and I really am splitting hairs) was that I didn't think they needed to clean the rooms every day - some days our room wasn't cleaned until 4pm which made it a little bit awkward.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Kim

Enjoyed my stay in Iririki Island. Felt like my island home.

The island resort had a lot on offer including complimentary breakfast, day spa, dining restaurants, live music, buffet nights, pools, tour desk, gym and kids club. For recreational activities there is a tennis court, free hire of kayaks, stand up paddle boards and snorkelling gear.

The ferry from the mainland of Port Vila to Iririki runs all hours so commute is very convenient. Hence there is no issue if you would like to head to Port Vila for some local shopping, food experiences or be picked up for booked activities or airport transfers.

The highlights at Iririki are the staff. They are genuine and friendly. Always lending a helping hand! Let’s not forget the scenic ocean views and sunsets which I was in constant awe of.

Leisure Self

10/10

Exceptional

26 Oct 2025

Sancia Zoe

Great resort, staff were superb and everything was excellent

Leisure Family_with_children

10/10

Exceptional

26 Oct 2025

Narelle

Fantastic place for a holiday!

Leisure Family

8/10

Excellent

23 Oct 2025

Ann-Maree

Great activities. Wonderful staff. Excellent food.

Leisure Family_with_children

8/10

Excellent

21 Oct 2025

Panagiota

Just spent 10 days at Iririki and stayed in an ocean view deluxe spa room. The view was amazing and the room was very clean. Lost power a couple of times but we found out some maintenance work was being done at the time and power was on within an hour or so. It’s a beautiful resort but it is showing signs of tiredness and needing some repairs/fixes. Overall beautiful and would definitely go again..

Leisure Partner

6/10

Pleasant

18 Oct 2025

Fiona

Room was great, ocean front and spacious.
Resort food was expensive compaired to other resorts we stayed at and was not any better tasting or better quality from our experience.
Staff were lovely.

Leisure Family

10/10

Exceptional

12 Oct 2025

Ewen

A wonderful kid-friendly location. The ferry ride to the island serves as a treat rather than a hindrance. Staff were very lovely, but they could use an ordering system since some information went missing. But otherwise, a fantastic location with great people.

Leisure Family

8/10

Excellent

10 Oct 2025

Giuseppe Giovanni

Clean room but shower tiles not drained to outlet (filled with water). Staff generally nice however getting cocktails seemed to take a long time (>30 min) in some cases and after chasing up bar staff. Check was not great - promised check at 2pm didn’t happen until closer to 3:30pm with no apologies. Generally a good stay, food good however things could be done to ensure timeliness on some aspects that you expect in a resort.

Leisure Family

10/10

Exceptional

07 Oct 2025

Jane Elizabeth

Excellent location and service

Leisure Friends

10/10

Exceptional

01 Oct 2025

Suzanne

We had ocean view did not use spa

Partner

10/10

Exceptional

22 Sep 2025

Daniel Aaron

Excellent experience, Highly recommend.

Leisure Partner

8/10

Excellent

17 Sep 2025

Heather

Great long weekend break

Lovely long weekend from Sydney. Easy to get to from the mainland, and plenty of food options. The beach for snorkeling was a nbit underwhelming and the pool needed more loungers. Besides that the theme nights were a standout.

Self

8/10

Excellent

11 Sep 2025

DAVID

The breakfast was very limited. Resort not suitable for older guests . Staff were amazing and the location of the resort was great.

8/10

Excellent

01 Sep 2025

Stephen

Iririki Islamd Resort

The rooms are a bit tired and in good need of a thorough bathroom cleanse. Little things need attention such as our toilet seat only having one bolt in it meaning it slid all over the place when sitting on it. These are things easily fixed by maintenance and should be brought to the attention of management by cleaning staff. The staff however are very friendly and despite these minor things, we thoroughly enjoyed our stay.

Partner

10/10

Exceptional

11 Aug 2025

Russell

island resort comfort

Leisure Partner

8/10

Excellent

29 Jul 2025

Paul

Go to Vanuatu

These guys are coming out of a natural disaster that has threatened their economy. They rely heavily on tourism and it felt really good to be supporting these lovely people simply by being there. There are signs of difficulty from when you land, but arriving on Iririki Island you see it hasn't been damaged and they are working hard to make the stay enjoyable. The people are laid back and so friendly. We had a great relaxing time.

Partner

10/10

Exceptional

26 Jul 2025

Matthew

Beautiful island, close to the main land. Super friendly and accommodating staff. They go above and beyond for you. Good amenities to relax or to keep active.
Thank you for a great time!

Leisure Partner

10/10

Exceptional

23 Jul 2025

Stacy Maree

beautiful surroundings, quiet and friendly.

Leisure Family

6/10

Pleasant

11 Jul 2025

Amanda Jane

Loved the friendliness of the staff but for a reputable resort the service was a bit lacking. For the times we dined in Azure our drinks did not arrive until we had finished our meal. As we were on holidays we like to have a drink or two in the evening but due to the extreme slow service we did not bother. The bed in our unit was the most uncomfortable we have ever slept on and it squeaked any time you moved or rolled over. The toilet seat was broken and there was a large loose tile in the shower. I visited this resort about 20 years ago and it was nothing like it is now. This place is idyllic views wise and has so much potential - maybe open a cafe where people can get a sandwich/roll etc and a drink/milkshake rather than having to order a meal. The buffet in the morning was disappointing as the hot food was always cold. Hate being so negative but for the amount of money charged for accommodation, food and beverage it was not good value.

Leisure Partner

6/10

Pleasant

08 Jul 2025

Reg

I liked that you could easily access the water sport activities and it has beautiful waters surrounding it. I did not like the check in process as I had to wait 2 hours then had to go back to the reception to ask for my bags. For check out i asked if I was able to check out 30mins or 1 hour later and i was told no. Considering I waited 2 hours for check in they should have as courtesy allowed me this.

Business Self

6/10

Pleasant

06 Jul 2025

stephen

Unfortunately expectations from our visit 20 years ago were shattered. What was an exclusive upmarket resort where you were treated as a guest is now a money making enterprise where you are processed as a client. I guess all things must change. If you are looking for a spot near Port Vila where most things work and are merely after adequacy it's fine. But if you are after something special you are probably better off looking elsewhere.

Leisure Partner

6/10

Pleasant

04 Jul 2025

Jeniene

This was our 3rd time visiting Vanuatu, but first time at this particular hotel…

The resort appeared somewhat tired and lacked the idyllic ‘island getaway’ vibe.

Firstly, there was a severe shortage of sun loungers by the pools and at the beaches (at Snorkelers Cove and at the Watersports Beach you will find only a handful) - the single sun lounger on every room balcony could be relocated to the pool areas where they most likely will be utilised more.

Secondly, the dining area is a bit run-down and feels more like a canteen rather than a resort restaurant - however, all of our meals were very tasty.

Thirdly, on the subject of food and drinks - very overpriced. I was thinking this may be due to cost of living increases and supply due to the earthquake, however some patrons at other hotels informed me that they weren’t charged nearly so much for drinking and eating at their resorts…AU$ 6.50 for a can of coke, a local beer AU$ 11 and AU$ 11.50 for 4 thin slices of not-so-cheesy garlic bread, are some examples…

Our accommodation (Island Fare) bathroom was worn, but clean, and all of the staff were very lovely, helpful and friendly.

On our side of the island (the town side), there was a fair bit of noise throughout the day from the supply ships that were docked, and other building works that were happening (which can’t be helped, obviously).

We love our holidays, and always enjoy ourselves wherever we might be, however we were a little bit disappointed this time :(

Leisure Family

6/10

Pleasant

30 Jun 2025

Stacy

While a very nice place to stay, I found Iririki not very accessible friendly. My husband has an injured back and nerve damage and found it quite a challenge to get around AND up the 3 level of stairs to our room.

The room itself was nice enough but very plan and had an empty kind of feeling with no decoration at all. It had a very strong paint smell which did dicipate throughout the week however was still prominant and the first morning we both woke up with quite bad headaches. The jucuzzi was good but smaller then expected and jets were not clean.

Azure restaurant was a nice spot however the pricing of the menu was quite expensive for both food and drinks and food was lacking in flavour, very disappointing. We did get a meat pizza from the sunset bar which we also found to be quite flavourless.

The staff were very friendly, although we did ask for 2 extra pillows at reception and didn't get them until the next day when we asked our room attendents a second time.

The pools were amazing but I also feel like a \"spa and resort\" should also have public jucuzzi/whirlpool in the pool areas. Upon talking with a few other people, they were also under the impression these would be in the resort.

Leisure Partner

10/10

Exceptional

28 Jun 2025

Kathy-jo

Our eight night stay was a delight. Our accommodation was clean, comfortable and spacious. We took the full board option, which in our opinion was a must and a real value add to our booking. The food choices are varied and the quality of food is outstanding. Some of the cooking was questionable when it comes to med/rare meat or not rendered lamb cutlets, but they definitely do seafood very well. What makes this a great holiday is the island of Iririki and the most happy friendly staff. Nothing was a problem and only too willing to do their job with an ever present smile and happy mood. The pool areas were very nice and well appointed. The beach and snorkelling areas need upgrading, but are still clean and serviceable.

Leisure Partner

8/10

Excellent

26 Jun 2025

Karen

The area/island is lovely and close to town. It is far too expensive for what you get!

Leisure Friends

10/10

Exceptional

04 Jun 2025

Norman

The Iririki hotel is a jewel in the ocean.
People, welcome you with an authentic smile.
Food is the best of the south pacific Islands.
Show is the most spectacular fire dancing you could ever see.

Leisure Partner

6/10

Pleasant

01 Jun 2025

Nicola

A slightly disappointing experience. We booked the Deluxe Ocean View Room and the room and amenities were tired.
There were no day beds around the adult pools and when asked, we were told they were not available.

Leisure Friends

6/10

Pleasant

30 May 2025

Steve

The service in the bars was slow and poor

Leisure Partner

10/10

Exceptional

24 May 2025

Adriana

Can't put into words the amazing service provide by their staff. My family and I had the best time at the Iririki Island Resort.

Leisure Family_with_children

8/10

Excellent

12 May 2025

Debbie

fantastic location for large group getaway - Port Vila still in state of disrepair which limited the options to eat/shop off island but the island itself is in fantastic location

4/10

Poor

11 May 2025

Erika

Disapointed didnt get my room i booked confirmed a month prior most activities &facilities other side of islandfacilities not, staff not accomodating, staff yelling 7am talking, wasnt relaxing & had earth tremor wild westher, condition of rioms wee run down

Leisure Self

8/10

Excellent

09 May 2025

Katherine Jean

Very convenient location, a lot to do if you like or very relaxing if you choose. Staff are very friendly and helpful.

Leisure Partner

10/10

Exceptional

06 May 2025

Larissa

The resort island was amazing with great inclusions, staff were lovely and beyond accomodating. The mainland prices fluxuated to Aus prices and above, if you're not a local.

Leisure Partner

8/10

Excellent

04 May 2025

Jade

The staff at Iririki Island were genuinely lovely and helpful. We stayed in an overwater bungalow, which looked beautiful but faced the city, this meant it was quite noisy at times with boat traffic and sounds from Port Vila. Snorkel Cove was a highlight of our stay, with clear water and great marine life.

Leisure Partner

10/10

Exceptional

04 May 2025

David

Will go back

Nice resort with nice facilities.
The fire show is a must see.

Bring your midnight snacks, none available on the island,
You can order pizza at the bar when open and take it back to your room.

Partner

10/10

Exceptional

27 Apr 2025

Ivan

Great location, amazing service.
Some areas are in need of maintenance and upgrades but overall highly recommended place.

Leisure Partner

6/10

Pleasant

25 Apr 2025

felicity

Great bungalows and pools
Terrible food and non-existent service
slow and careless with food and drinks

Leisure

8/10

Excellent

23 Apr 2025

Ricky

The people are lovely and do their best effort to make the stay memorable. The resort could do with abit of an update considering the price for a stay. But factor in they a bouncing back from a devastating earthquake. Overall a pleasant experience

Leisure Family

10/10

Exceptional

23 Apr 2025

Tatiana

Great location and beautiful island with lots of activities. Food options could be slightly better and more affordable. Rooms are rather weary too

Leisure Friends

10/10

Exceptional

15 Apr 2025

Michael

Great island holiday

Great place for an island holiday only a few hours from Australia. The over water bungalow was great, and the staff were amazing.

Partner

10/10

Exceptional

14 Mar 2025

Jozsef

Great getaway with lots to do

Very nice resort on its own small island. Free boat across to the town, takes about 2-3 minutes. Food at breakfast was good - with enough variety to please pretty much everyone. Only complaint would be food options for lunch and dinner are rather limited and not cheap.

Partner

4/10

Poor

01 Feb 2025

Brooke

This place is overpriced, average food and the room were not worth the $2000 we paid for them.
My sister fell through the board in the deck with my nephew and hurt herself.
The bed was very hard and hard to sleep in
The power went out randomly all the time, they run on Solar, which in the heat is not good.
Limited menu food which cost you a kidney if you want to eat on the island.
The description and photos are very misleading of the island

Leisure Family

4/10

Poor

28 Jan 2025

Shelley

This property looks like an island paradise in the photos far from true, its rundown, and unsafe.
The first day we got here, my daughter picked up my grandson took one step and went through the deck. She ended up with bruising and puncture to her leg, grandson ( 8mths) bang his elbow. Still debating to talk to our lawyer about this.
It’s over priced, the way to sign for charges is out of date so others ended charging to our room.
Staff took towels from our room that belong to us and we never got them back, asked many times it just become to hard in the end they kept bringing us resort towels.
The beds are so hard, will need to see a chiropractor to fix our backs when we get home.
Everyone one of us got sick, we think from the chicken wings we ate ( common denominator) some had gastro, as we heard 4 other families on island also did.
We had to extend our stay by 1 night, was so sick couldn’t make the flight, instead of charging us the nightly rate they charged previously a new rate which was nearly $600 for the night.
The staff were great and helped when possible.
We will not be back and will not be recommending to anyone else

Leisure Family_with_children

10/10

Exceptional

19 Jan 2025

Rebecca

Our stay was everything we hoped and more. The staff were beyond amazing and helpful. The only down side was the wharf situation. The rest of our stay was so perfect, we will be back again!

Leisure Family

6/10

Pleasant

16 Jan 2025

Neven

Our stay at Iririki Resort was unfortunately underwhelming. While the staff were genuinely friendly, the experience as a whole fell far short of expectations. The resort advertises itself as a four-star property, but in reality, it does not live up to this claim.
A major issue was false advertising. Services and amenities advertised as available often weren’t. For instance, the resort claims to have several dining options, but many restaurants were closed or operated inconsistently. The “cultural dining experience” we paid $150 for was a subpar buffet, and food at the pool bar was average pub fare with unjustifiably high prices (e.g., $12 for a bowl of chips). Families we spoke with resorted to eating noodles in their rooms due to the exorbitant costs.
Accessibility was another challenge. Earthquake damage in Port Vila meant the Main Street was closed, and the resort’s ferry landing site changed, the new location is steep, unsafe and difficult to access and not 24hrs.
Despite the well-kept gardens, much of the resort’s infrastructure was tired and in disrepair. Sun loungers were often broken, pool lights were hanging off with exposed wires, and beach towels were completely worn out. These details, along with misleading advertisements, created a sense of being overcharged for an experience that consistently underdelivered.
Iririki Resort has potential, but without significant improvements to facilities, pricing, and transparency it fails to justify the cost.

Leisure Partner

8/10

Excellent

15 Dec 2024

Nikhil

As much as the location is great, the service is really appalling. I booked spa before I came in and when we went to the spa they turned us around so we had to book again. Service despite the fact numerous staff was slow and appalling. Room amenities were ok all in all ok stay

Leisure Partner

10/10

Exceptional

03 Dec 2024

Tinashe & Sibo

Beautiful resort

Leisure Partner

8/10

Excellent

02 Dec 2024

Malcolm

Great location.

Leisure Partner

10/10

Exceptional

21 Nov 2024

Ricky

the only thing we didnt like was the constant banging from the boat builders on the eastern side as we were in one of the front bungalows.we do understand that they are working.over all we had a great time and will be back.this was our second time there.we love it.cheers

Leisure Partner

10/10

Exceptional

20 Nov 2024

Stephanie Therese

Fantastic holiday location for families. Wonderful entertainment for children. So friendly and calm.

Leisure Family_with_children

6/10

Pleasant

16 Nov 2024

Martine

This property has a lot of potential!
The staff are not the most friendly, they either look fed up or they have no knowledge on what you ask them.
No customer service at all. The place the rooms and the furniture looked tired. They really need a golf cart or some kind of vehicle to take you around as it is hilly and a hell of a lot of walking in humid hot heat.

Leisure Family

6/10

Pleasant

12 Nov 2024

Michael

Price/Value off

Business_and_leisure Self

8/10

Excellent

09 Nov 2024

Naomi

The room we had was lovely, they are a good size and we had a nice view.
Breakfasts are good, decent range of food.
The location was great, just catch the free ferry and you and in the ‘city’.
The resort was nice and staff were lovely. Pls remember this is a developing country, not everything is always easily accessible. If you can remember that you will have a great time.

Leisure Partner

10/10

Exceptional

01 Nov 2024

Robert Andrew

I enjoyed it so much when I stayed here in July that I came back in October. Close to everything in Port Vila but a quiet location. The spa ocean view room is huge and a great place to watch the ships entering and leaving port. Friendly staff and the vibe rubs off to the guests. Make sure that you paddle around the island. I shared the canoe with Cedric and had a great chat. 😁

Leisure Self

6/10

Pleasant

19 Oct 2024

Gavin

Seems to have a lot of staff but are not very efficient. Mostly are friendly but maybe not well trained in hospitality. A high standard does not seem to be a priority. 2 poorly presented cocktails cost over $40aud took away the essence of the environment focussing on a bit of a money grab. Constantly having to remind reception of no towels or glasses. No drinking water available in the room.
Iririki is in a beautiful location and has loads of potential but really has work to do

Leisure Partner

10/10

Exceptional

11 Oct 2024

Rupert

We had an amazing 7 night stay at Iririki as a four adult family staying in a family fare.
The staff at Iririki are truly amazing and provide a fantastic welcoming service that makes you feel like you’re amongst friends more than just employees at a resort.
If you take the time to learn their names and say hello that takes your experience to a whole new level as their culture is all about friends and family.
Vanuatu isn’t a highly developed country so expect that this won’t be a high luxury perfect place to stay compared to other places you may have been, there will be things around that are needing fixing or done differently but just embrace it.
The family fare was great, nice and open plan with both air con and ceiling fans, bathroom a nice modern presentation with huge shower. Rooms were tidied, beds made, even shelving tidied and clothes folded for you each and every day by room service.
Moana, Fiiana and Levina are super helpful and friendly at the experience desk for all of your tour bookings. They were able to help us plan, save money and get the most out of all the things we wanted to do. Sometimes that meant setting up an experience that was outside of a normal organised tour and became more custom to our desires, no problem for those girls they nailed it.
Iririki has everything you need for a wonderful experience in Vanuatu stay on the island or go exploring it’s all right there, we will be back that’s for sure!

Leisure Family

8/10

Excellent

09 Oct 2024

Katherine

Iririki sits in a working port and many of the fares/bures/rooms sit directly across from a shipyard and the waterfront grounds which can make for some really noisy nights like music till 2:30am especially when a show is on, anyone paying this much money doesn’t want to be kept up this late, maybe tourism Vanuatu and the resort could have a chat!
There were many guests in the same boat as us, with some late sleepless nights.
The resort has a bit to go to get to 4 or 5 stars especially with the money your spending is currently 4 stars, just from general detail of fittings in rooms, bathrooms, bed comfort
Buffet breakfast was nice everyday, with a good mix of choices available. Availability to kayaks and paddle boards good, snorkelling was easy but then end of the jetty easily tips people off, some sort of improved floating jetty (not the 4 x 44 gallon drums tied together just like my home dam!) would be great for the less stable of guests to ease into and out of the water, flippers need an upgrade as guests walk in them ruining them, although good for a chuckle)!
The buffet dinner with either Melanesian dance or fire dance wasn’t all its cracked up to be and at ~$65 AUD was pretty steep for a buffet.
The boat/ferry landing team were lovely and conscientious to help everyone.
On the whole the stay was relaxing, easy and safe to get around Port Vila, Jim and front concierge staff were very helpful.

Leisure Family

10/10

Exceptional

07 Oct 2024

Mathew

Great resort for families and couples thoroughly recommend, beers are a little pricey though.

Leisure Partner

10/10

Exceptional

04 Oct 2024

Douglas

The property is great but the staff make it better. Everyone is kind and accomodating. The boat ride is quick and pleasant and is not at all restricting. The longest I had to wait was 5 minutes. It seems to be very popular with families with young children.

Business_and_leisure

8/10

Excellent

29 Sep 2024

Martin

The hotel is lovely, however either budget for more than Aussie prices for food and drink or eat and drink elsewhere.

Leisure Family

10/10

Exceptional

24 Sep 2024

Frances

Iririki was amazing! Beautiful views, beautiful staff, stunning location. Accommodation choices to suit most situations, it was really lovely. Would go back in a heartbeat!

Leisure Family

8/10

Excellent

03 Sep 2024

Ingo

The staff were absolutely amazing I would like to thank Moana for all her help.
Cabin was nice and easy walk to main pool and bar restaurant. Snorkel beach was great plenty of fish to see.

Leisure Self

6/10

Pleasant

12 Aug 2024

Clinton

Great location, pity about the WiFi, TV & Billing

The resort itself is great and majority of staff are friendly and welcoming.

As return guests we were hoping to experience improvements in only a few areas, sadly this was not the case. Island-wide, unreliable and broken WiFi and TV, absolute chaos and confusion with the billing.

Many of our fellow guests racked up huge mobile Internet bills as a result. Also, the lack of itemised billing can result in errors on checkout.

Strongly suggest taking photos of each and every bill so they can be reconciled at checkout.

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

Robert Andrew

I had a deluxe ocean view spa room - it was huge and the best view of the room options here. The resort is probably the best situated in Port Vila - a 5 minute boat ride and you're in the middle of PV. Very quiet, staff are so pleasant and it rubs off on the guests as everybody says hello. The only negative are the dodgy jetty connections to the boat, just a little jump. Would definitely stay here if I stayed in PV again. A big shout out to all the staff during my stay.

Leisure Self

8/10

Excellent

30 Jul 2024

PAUL

Wonderful getaway in a beautiful location with many options for activities on the island. We came as a couple. Things that may deter people is the noise from the nightclub (club lit?) across the water, aim for a room away from reception. It woke us both up on a couple of nights and I am a heavy sleeper. This island has hills and stairs, lots of stairs so if you are unable to navigate this might be an issue. There is a restaurant on one side of the island and can be a long walk if your accommodation is on the other side, especially with kids. The staff are absolutely fantastic. The ferry across to the mainland whenever you need it is great. We would visit again with knowing now where best accommodation is for a quiet spot.

Leisure Friends