Mg Cocomo Resort Vanuatu

Vanuatu , Efate
PORT VILA, Teoma Road Korman
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50 reviews shown

8/10

Excellent

04 Jan 2026

Nicole Lisa

The staff were friendly and helpful. The resort is doing renovations so hopefully improving the broken playground, empty pool and some.days we did nit have hot water.

Leisure Family_with_children

6/10

Pleasant

01 Jan 2026

Terina

Room was clean tv did not work, no hot water in the shower, had to buy milk for a cup of tea slow restaurant service, food avaerage. Not worth the money we paid

Partner

6/10

Pleasant

27 Dec 2025

Sarah

The room was good, just my blind was broken and let light in. I asked for a replacement but there were no blinds available so I had to cover them with a sheet.

Leisure Family

10/10

Exceptional

15 Jul 2025

Stacey

The staff are simply beautiful. All amenities are reflected accordingly in their description. New cabins being built which will be exciting for people travelling there shortly. Chef John is awesome! You MUST have his croissants for breakfast. Make sure to pat ‘Lucky’ the cat, he is adorable

Leisure Partner

10/10

Exceptional

23 Jun 2025

Donna

If you want a nice quiet place to stay with yummy food an the friendliest staff that are happy to help in any stay here.
Rooms a great.
Supermarket next door mummas market across from the road.
Catch buses outside or staff can arrange a taxi for u

Leisure Self

8/10

Excellent

26 May 2025

Riccardo

A Relaxing Stay in a Beautiful Setting

We recently spent a week at Cocomo Resort in Port Vila and had a truly enjoyable experience. The resort's location is excellent—peaceful yet conveniently close to town—and our villa overlooking the lagoon was absolutely delightful. It offered the perfect mix of privacy and comfort, with beautiful views and a tranquil atmosphere.

The staff were exceptionally kind and helpful throughout our stay. They went out of their way to accommodate any requests we had regarding our room, and we really appreciated their attentiveness and warm hospitality. Our young son especially loved the pool area and had a fantastic time playing with the toys and games available—something that made our stay even more enjoyable.

We are aware that the resort, like much of the region, was recently affected by an earthquake. Given this, we fully understand the ongoing renovation work and some of the minor inconveniences that came with it. It's clear that the hotel is in the process of being refreshed, and we can see the potential for it to be even more beautiful once these improvements are completed. The efforts made by the staff during this transitional time were commendable, and we want to sincerely thank them for their dedication and kindness.

All in all, we had a lovely stay at Cocomo Resort and felt very well looked after. We would gladly return in the future and look forward to seeing the resort once the renovations are complete.

Leisure Family

2/10

Poor

29 Apr 2025

CARMEN

Cannot fault the staff, they’re all absolutely lovely. The actual villa was horrible and run down. Lack of cooling downstairs, the kids bedroom had a fan with no blades. Furniture stained, missing cupboard doors. No mention they were commencing loud works, early am’s, on a new centre right by the pool. Missing palings on the jetty. Very run down. We stayed one night and moved to a resort 2 minutes away. Unable to get my 3k back, which was a lot for only for a few nights, and that was with 1k discount for last minute deal.

Leisure Family

10/10

Exceptional

11 Nov 2024

Christina

We had the deluded waterfront villa. It was really lovely, sitting in the deck overlooking water was just beautiful, we could see starfish and sea cucumbers in the crystal clear water of the lagoon. Only downside was no signal for TV, maintenance changed the TV as everything was in Chinese, but still no signal. Only a minor hiccup as we were on holiday, not there to watch TV. Fully self co tai ed with washing Mach and dryer, instructions again in Chinese but I worked it out. Air conditioner worked perfectly, and the spa batch was lovely and relaxing.
Rosie on front desk was very helpful and friendly like all the staff in the restaurant etc. breakfast daily included was a bonus and looked forward to it each mornjng.
Another bonus supermarket right next door selling everything including wine and beer.
We loved staying there as on reading some of the reviews we were feeling a bit reluctant to stay there, but on our own experience we highly recommend staying here, and for the price we paid it was very reasonable.

Leisure Partner

10/10

Exceptional

03 Nov 2024

John

Great place to Chill

Great location and very friendly staff.

Partner

8/10

Excellent

01 Nov 2024

Tamsyn

Was a very nice accommodation at a great price.

Leisure Partner

10/10

Exceptional

17 Oct 2024

Kyle

Excellent Stay!

Absolutely an incredible stay. I stayed in one of their waterfront villas, and it was amazing! Great shower, a jacuzzi, kitchen, even a washer and dryer! All in all the best place to stay in Port Vila

Self

2/10

Poor

10 Oct 2024

Sharon

Staff were lovely. The resort is run down and nothing like what was advertised. No TVs worked, no bathrobes, no beach, spa was unusable, toiletries, bottled water, tea and coffee was not restocked, bins not emptied, ant trails and cockroaches, loud music and yelling from across the lagoon, holes in walls with wires hanging out, broken or missing light bulbs and major plumbing problems. The toilet backed up through the shower drain, no maintenance man available. Two days later our villa was flooded with raw sewage. Belongings that were not soak in sewage smelt like sewage. Chinese man, Alex, was just going to mop the floors. We were eventually moved, twice, first villa had cockroaches in the fridge and same plumbing problems, second move was to a mould apartment with an unusable shower. We slept in the clothes we were wearing as our belongings were scattered between three villas and the resort laundry. Management was unsympathetic and unhelpful and we were offered a free meal. Our belongings were washed and given a full refund after constant complaining. The swipe cards also opened other apartments. Four rooms was the most we seen occupied at any one time. Why can this resort advertise what they are not offering? Going through previous reviews it has been like this for quiet awhile. Shame on the booking agents.

Leisure

6/10

Pleasant

29 Sep 2024

Jeffrey

Nice rooms and good outlook. Pool area needs some work. No a single sun lounger available by the pool or beach area which was a huge let down.

Leisure

8/10

Excellent

12 Aug 2024

Susan

Convenient to supermarket and buses to town, lovely surroundings and villa, friendly helpful staff

Leisure Self

10/10

Exceptional

05 Aug 2024

Donna

This place is amazing if you want a nice quiet spot out of town. Plenty of buses go past to catch into town. Grocery store next door an a mama fruit an veggie stall across the road. Staff are awesome help you with all your questions.

Leisure Self

8/10

Excellent

05 Aug 2024

Murray

It is starting to get a bit run down from lack of maintenance .

Business_and_leisure Partner

8/10

Excellent

17 Jul 2024

Tim

Everything was exceptional, only thing that I found odd was the restaurant service. Baby chair would be left unclean from the night before. Had to ask
Multiple times to get something to drink with my meal. We ended up finishing our meals and still had to wait for our drinks.

8/10

Excellent

11 Jul 2024

Kengo

Restaurant can be improved.

The room was good, clean and quiet. The reception service was also good and friendly. Only the restaurant was below average, the quality of food and service can be improved.

Friends_and_family Family

8/10

Excellent

16 Apr 2023

Lisianne

We stayed here for 7 nights. It is a beautiful property, very easy to relax and be in nature. Staff were helpful and friendly. Conveniently located next to groceries, fresh produce market and bus stops.
Daily housekeeping seemed to be by request only. The rooms we stayed in both had issues (missing amenities or appliances in disrepair) but we would likely come again. If you have issues, raise them with Ros and she will get onto it.
The pool was a winner for our kids. Recommend the vegetable frittata and banana pancakes for breakfast!

Leisure Family

8/10

Excellent

09 Jan 2023

Campbell McCart

Very friendly staff, great to just relax.

6/10

Pleasant

09 Nov 2022

Donald

we had a 7-night stay in a large villa with beautiful water views, breakfast has a limited choice, it's sad the lagoon is polluted and not suitable for swimming, overall, a relaxing stay

Leisure Partner

10/10

Exceptional

20 Oct 2022

Tim

I stayed here 5 years ago, just before the current owners purchased the property. The outdoor spaces and reception have had a lot of upgrades and look fantastic, especially the pool. The room we stayed in doesn't look like it's had any upgrades besides a new lounge suite and new washing machine (with chinese only language on the controls), but these over the water rooms were still in great shape. However the other rooms have railings on the verandah missing/damaged and look like they need some TLC. The staff were all fantastic and very eager to assist in anyway possible.
The main let down was the choice of items on the menu, half of which were out of stock and we were told they would not be replenished during our stay as they only are able to shop one day per week, so once they run out, it's out for the week. Not great in a beautiful country known for it's fresh meat, fruit and vegetables.
However, I would stay here again as it's very good value for money and the staff make your stay as pleasureable as possible

Leisure Partner

8/10

Excellent

18 Sep 2022

Murray

Heaps of potential here!!

We found it difficult contacting the resort while booking online. The reply on Hotels.com would not send and the resort email address was not the one that I finally got a reply from after phoning from NZ and speaking to Thomas who was very helpful. Our check-in with Thomas when we arrived was quick and efficient. This resort like most is not long reopened after Covid restrictions and is obviously still going through refurbishment. Our water view resort studio was good with a lovely view. The bed was comfortable but the fold out sofa bed in the lounge was a bit saggy and difficult for my old tall frame to get in and out of!! The bathroom was good and the shower great with excellent water pressure. Restaurant and pool areas were great. Service especially from Helen, Gianne and chef Mark was wonderful. Once this resort gets the refurbishing completed and tourism kicks in again it will be even better but for the tariff we paid, we were more than satisfied. Would we stay here again?? .... yes we would!

Partner

8/10

Excellent

21 Aug 2022

Euan

The resort has been sold since the Covid pandemic. The new owners live in Hong Kong and appear to have delegated management to the people who own a supermarket chain. The lack of competent and experienced on-site management means that service is sometimes slow and disorganised. The owners must address this situation urgently to ensure acceptable standards are maintained.

Leisure Partner

10/10

Exceptional

12 Jul 2022

Nick

Our stay at Cocomo was really good, the staff and management went completely out of their way to help us however they could. I can't recommend This resort enough in terms of friendlyness, cleanliness and awesome location.

Business_and_leisure Family_with_children

6/10

Pleasant

23 Mar 2020

Trev

Building works proceeding was a downer. Dont trust the room photos on the web, they are all mixed up. The room we thought we had booked was different.

Leisure Family

10/10

Exceptional

16 Feb 2020

Kayeandmarcus

We had the most amazing room that's deck sat on the water edge, we woke each morning with the most magnificent view. The staff were lovely and helpful and it was great having a super market next door.

Leisure Partner

8/10

Excellent

25 Jan 2020

Verified traveler

Staff, service and good was great.
Wifi was too poor and the boats/canoos were all not up to the usable condition.

Leisure Family

10/10

Exceptional

30 Dec 2019

Simon

Such a nice resort with beautiful friendly staff that made our stay wonderful, cant wait to see when they finish renovations. Will definitely stay here again

Leisure Partner

8/10

Excellent

18 Dec 2019

Verified traveler

Staff were amazing. Some renovations going on, lot more needed to keep the property in good condition.

Leisure Family

10/10

Exceptional

15 Dec 2019

David

Truly Wonderful!

All Staff and Accommodation was truly faultless. I will be back!

Self

8/10

Excellent

18 Nov 2019

Verified traveler

The property needs updating but the staff were friendly and helpful.

Business

10/10

Exceptional

14 Nov 2019

Verified traveler

I didn’t like breakfast and dinner.
I like water view room and easy to get to go anywhere. All of staffs are very kind.

Leisure Friends

6/10

Pleasant

21 Oct 2019

Vitaia

Place for short stay

We spent 5 days in total. First we stayed in room for 2. The room was clean and comfortable. Was airconditioned and the bathroom looked recently renovated. The last 2 nights we had to move to family room. The room was clean but was smelling of cigarettes. The pillows were saturated with the smell. This bothered the whole family, especially the kids.
There is a restaurant in the resort. However, the quality of the food was not good and choice / variety was very very poor. We ate only once and had to look for another place to eat.
The garden in the resort was well maintained. However the pool was closed for cleaning most of the days and the kayaks were not operational. So there was no any entertainment in the resort. On positive side the Tennis courts were cross the road and next to the resort was a large supermarket which was very convenient. The WiFi was available and reliable.

Family

6/10

Pleasant

27 Jul 2019

Peter

Our accomodation overlooked the beautiful secluded waterfront and was quite comfortable with the basic amenities however but definitely no frills, the decor was outdated, the TV had only 2 working channels of which one was blurry. Our bathroom door would not close properly and after a daily house keeping left, basic toiletries were not replenished.

The staff were pleasant but no more than that and at our buffett breakfast, which was very basic, we were required to continually ask for additional items.

Overall, it was basic but would not return.

Leisure Partner

8/10

Excellent

19 Jul 2019

Karen

The most wonderful staff!

Friends

10/10

Exceptional

16 Jul 2019

Melinda

Fabulous

Our stay was fabulous. The staff are super nice. We stayed in the water bungalow. It had everything, a little kitchen and washer and dryer. We had starfish and coral right outside our door. Supermarket is next door. There is kayaking and large chess at the resort. We played with the resort cat and there is a playground for the little ones. The resort is small but super relaxing!

Family

8/10

Excellent

08 Jul 2019

anonymous

location was not too far from supermarket and port villa

Leisure Partner

8/10

Excellent

08 Jul 2019

Verified traveler

Good location, nice staff, nice unit, resort was very weak kept.
Water sports equipment was damaged and in poor condition, spa was empty, hot food at breakfast was often cold.

Leisure Family_with_children

6/10

Pleasant

26 Jun 2019

Verified traveler

The rooms are nice but the “resort” needs a lot of maintenance!

Leisure Family_with_children

8/10

Excellent

27 Mar 2019

Verified traveler

Great staff, nice place. Could do with some cultural entertainment

Leisure Partner

10/10

Exceptional

21 Mar 2019

Trevor

The staff made a real effort to learn my name and make me feel welcome. Very nice place with some great views over the river! Awesome 😁 thanks for having me!

Friends

8/10

Excellent

10 Mar 2019

Maurice

A relaxing stay by the lagoon

Our Cocomo Resort stay was made one of our best because of two things. First was the staff who went way beyond what we have had in other places.Special thanks to Anne and Myra in the office and Arnie and the girls in the dining area. Second, the unit we had beside the lagoon was so restful and like our own little haven. The little fish we could feed when sitting on the deck and being able to walk straight into the water, a few outrigger canoes going past and the locals crab fishing. The unit was described as \"luxury\" but needs a lot of nornal maintanance to bring it up to standard. No milk in the fridge,not seviced on Sunday, heat pump dripping water, roller blinds on front are beyond fixing to make them work, no phone, no deck or side lights working (were fixed), side door wouldn't slide(fixed), outside shower area covered in rubbish and lounger chairs rotting away. There was a new resort manager started the day we arrived and she appears to be trying to raise the general appearance of the resort. The unkept lawns and paths were being tidied up making the whole area really nice, but one groundsman carn't maintain it to that standard. One of the owners from Hong Kong was there also and has made a cooked breakfast alternative. Unfortunatel the continental breakfast was diminished. The banana pancakes as often referred to are very good. The fresh fruit was cut to a small cut up portion. A great resort area overlooking the lagoon with staff I would hire anywhere in the world.

Partner

8/10

Excellent

22 Feb 2019

Great location. Staff were beautiful. Property run down.

Leisure Family

8/10

Excellent

20 Feb 2019

Verified traveler

Very quiet resort very clean but not a lot to do on the resort suit older clients lol lots of crab holes

Leisure Partner

8/10

Excellent

02 Feb 2019

Verified traveler

Was able to check out late which was fantastic. View was nice and very family friendly

4/10

Poor

11 Jan 2019

Verified traveler

Please stay away from this property.

This property is outdated and run down. Nothing is good about it, all the facilities are either not functioning or closed. Very very disappointed. Overly priced accommodation and extremely expensive food in the restaurant. There are rats and dogs running around the grounds, making it very difficult for children.
Restaurant kitchen staff takes ages to prepare the order. Do not book this property by getting impressed by the photos as they were taken at least ten years before. Currently it is an utter rubbish. Actually I am seriously considering to complain hotels.com to remove this property from their listing.

Family

6/10

Pleasant

07 Jan 2019

Verified traveler

Vanuatu family holiday

The resort is past its heyday - everything is rundown (furniture, facilities, appliances), which is a pity because it would not take much to modernize things, for example the garden furniture. The spa was out of order and very dirty. Wifi a bit slow, but normally reliable. Breakfast is too simple and repetitive, nowhere near the 4 stars the resort claims to be. The lagoon is a nice location, but jellyfish appear to be abundant, so it's a bit of a risk. While it is a bit far from downtown, it's really easy to catch a bus/van and in about 5 minutes you're in the centre of Port Vila. Big supermarket really close is a plus, but the condition of the roads in the area is dreadful. Hard to justify the nightly rate or its 4-star status.

Family

10/10

Exceptional

30 Dec 2018

Angela

Great stay

Fantastic but a bit disorganised in the kitchen

Family

10/10

Exceptional

20 Dec 2018

Pablo