Name: Tropicana Lagoon Resort
Address: PO Box 7021, Port Vila, 7021, VU

2/10

Poor

13 Jan 2026

Krystie Shayne

Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while trying to sleep at night. All mesh on windows had holes so got bitten by a lot of mosquitoes. Place is not as advertised at all. Pool is a lot smaller than pictured. Owner walks around the place and should be ashamed of himself! Taking people’s money when place is nothing like photos. This place is disgusting and not want you want on a holiday! Would never recommend this place to anyone! We walked out and went to stay at another place plus they refuse a refund of course.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Nicholas

Great staff and location. I would be very happy to stay there again in the future!

10/10

Exceptional

15 Sep 2025

Te Hiwi

Great stay in Port Villa

Fantastic outdoor facilities, beautiful spot to enjoy the sunset by the water. Rooms were clean and comfortable.

Partner

4/10

Poor

31 Aug 2025

Wade

Noisy the room next to me sounded like they were in my room. Shower dribbled out with no hot water most days.

Business Self

4/10

Poor

21 Aug 2025

Jessica

We stayed at Tropicana for a week in August. We chose this hotel as we needed a kitchen and a separate bedroom, both of which it had. The size of our two bedroom apartment was fantastic and the crockery and saucepans seemed to be brand new.

Unfortunately, this is where the positives ended for us. Everything seemed too hard for the staff at Tropicana. Our package included plunger coffee and a continental breakfast of fruit. 3 out of 7 mornings we were told the plunger was “broken.” Unless a plunger is smashed on the floor, how does it break? It was pure laziness and the staff did not want to make coffee. 2 of our mornings we were told there was no fruit.

We requested extra washing up detergent, milk, oat milk (which had been served on previous days) and a few breakfast items such as bacon, to which we were told on every occasion, they had none.

The shower was not nice. We came out of the shower feeling more dirty than when we went in. The bathroom towels were revolting.

Do not get me started on the beds… all you had to do was blink and it sounded like an earthquake. The bed was rock hard and the sound resembled sleeping on plastic bottles.

We ended up going to other resorts and using their facilities for the day (restaurants and pools) and the staff seemed surprised we were doing this and not using the facilities at Tropicana.

Getting a bus to and from Tropicana was very easy.

We had the best family holiday in Vanuatu, just not at Tropicana.

Leisure Family_with_children

10/10

Exceptional

04 Aug 2025

Jimson

I don’t get to eat or dining there much But I love staying there for holidays and I recommend this for any one who need to have a quiet and peaceful mine of rest, please choose Tropicana..
Thank you for having me as a guest. It my pleasure to share your experience with others..
I love it ♥️♥️

2/10

Poor

03 Aug 2025

Andrew O

Bed terrible dogs bark all night room dirty smells like a swamp in that area

Leisure Partner

6/10

Pleasant

21 Jun 2025

Aaron

The staff was very kind and helpful, but there were several problems. 1) They did not have our correct booking so one of our rooms wasn't ready. 2) The hot water heaters didn't have batteries. 3) One room only had one towel for three people. More towels were requested but never came. 4) The fridge didn't work. 5) It advertised a/c but the bedrooms didn't have a/c. Only the main living area. 6) The shower leaked severely all over the bathroom floor. The view was lovely, but the efficiency of the apartments were severely lacking, making it a somewhat frustrating stay. :(

Friends_and_family Friends

10/10

Exceptional

08 Jun 2025

Frank Murray

A smaller quiet resort that suits me.
The meals were homely and delicious.
Staff very friendly and obliging.
It is probably older since the webpage photos but I found my stay pleasant and comfortable.

6/10

Pleasant

05 May 2025

Sonia

The staff was lovely, the grounds was well kept, the rooms need work, all the guests I met complained about their rooms, all of us had to have our rooms changed. Ants crawling in lines on the walls, one room has glass shutters falling off, the lagoons isn’t as nice looking as in the pictures. The restaurant food is over priced for what your get, the food wasn’t good but without other choices near by they purposely overcharge. I would never recommend to anyone.

Leisure Friends

4/10

Poor

28 Apr 2025

Loren

I was extremely disappointed with Tropicana Lagoon Apartments. There's two things you ask for when you travel a good bed and a decent shower, both were below par at this property. Mould in the showers, dirty dirty bathroom. Bed was hard as a rock, no additional bedding or pillows. Apartments serviced every other day, no fresh towels, milk, coffee or basic needs. I would not recommend this property to anyone. If we could have changed to another property we would have in a heartbeat. It's not as advertised!!!!

Leisure Family_with_children

10/10

Exceptional

05 Dec 2024

Jeniffer

It had good location and nice views

Leisure Family

8/10

Excellent

29 Apr 2024

Annette

This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.

8/10

Excellent

15 Feb 2024

Evelyn

On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.

Leisure Partner

8/10

Excellent

13 Jul 2023

Vesna

The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed

Leisure

6/10

Pleasant

11 Jul 2023

Andrew

Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent

Leisure Family

8/10

Excellent

18 Apr 2023

Sonia

Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away).
Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower.
Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.

Leisure Family_with_children

8/10

Excellent

16 Apr 2023

Alban Ah Chay Khinchow

This review is made in the following context:
1.Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones;
2.Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited.
We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay.
With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.

Leisure Family_with_children

2/10

Poor

13 Apr 2023

Liz

Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.

Leisure Family

8/10

Excellent

07 Feb 2023

Tracey

Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us.
Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature.
Beds were uncomfortable to the point our son slept on the living room furniture.

Leisure Family

6/10

Pleasant

15 Jan 2023

Damien

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.

10/10

Exceptional

15 Jan 2023

Christine

Séjour de rêve !

C'était super, bel environnement, calme et personnel très serviable. Merci

Friends_and_family Family

10/10

Exceptional

23 Dec 2022

Wendy

If you’re looking for a quiet holiday this will suit you perfectly. The staff were super helpful and friendly. And though the chef was sick a couple of times, when we ate at the restaurant the food was fresh and enjoyable.
Looking for an exciting night life forget it.
The rooms were bright and clean but could benefit from a renovation.
Kim the manager couldn’t do enough to help us.

Leisure Family

10/10

Exceptional

02 Nov 2022

nichola

property only recently reopened after covid but they have done a good job getting ready. the managers kim and freddy do such a great job looking after the guests they really do go above and beyond. they make great food in their small restaurant really worth a try. only thing to note compared to website is that there is no oven or washing machine in the rooms and wifi is turned on and off to the room so if its a last minute booking you may not have wifi. Seems this is an operational decision to save a few dollars as they progress . hopefully the owner will come up with a better option as its really the only negative thing about the place.

Business_and_leisure Partner

8/10

Excellent

07 Oct 2022

Christine

We loved the spacious feel and layout of the apartment facing the beautiful pool. Loved the beach and lagoon too. Sarah was so kind to us, great customer service from her and the Chef. 🙏

Leisure Family

10/10

Exceptional

13 Jan 2020

Stephanie

This resort is small and has a laid back 'beach shack' vibe. I really loved staying here and felt at home and at ease with the lovliest staff who work there. Rooms are tidy and comfortbale with everything you need for your stay. Would recommend for a chilled out holiday.

Friends_and_family Friends

10/10

Exceptional

20 Nov 2019

Verified traveler

Even though we were only a 10min drive away from town, we appreciated how quiet it was. Felt like we weren’t on mainland but on an island. The lagoon was amazing! Best thing to look at first thing in the morning. Pictures don’t do it justice and the staff were a bonus! So lovely and always willing to help whenever we needed. 10/10

Leisure Family

10/10

Exceptional

28 Oct 2019

Christina(Judy

On our 9th holiday in Port Vila, we booked the Tropicana. I cannot say enough about it.
We always found the local people very friendly, but the staff here was exceptional. The food excellent. Great selection on the menu for all meals

Leisure Partner

10/10

Exceptional

23 Sep 2019

Verified traveler

It was a great place for our family to stay. Staff are very friendly and helpful. It was in a good location to get to many of the attractions in Vanuatu.

Leisure Family

8/10

Excellent

15 Aug 2019

Verified traveler

we like this place it is closer to basketball stadium

Leisure Partner

10/10

Exceptional

08 Aug 2019

Marilou

Loved our apartment on the lagoon, so tranquil and beautiful. The resort has undergone renovation and has excellent facilities now. We loved the new StandUp Paddleboards. The resaturant offers very good food, my husband had the best steak ever ( he claims). Service can be a little slow but who cares, we’re on holidays. Overall a very nice place not far from town.

Leisure Partner

8/10

Excellent

02 Aug 2019

Verified traveler

A very comfortable stay with friendly staff, pretty views and a spacious studio apartment. Good value for money in a quiet area a short bus trip from Port Vila.

Leisure

10/10

Exceptional

05 Apr 2019

Verified traveler

Great place close to town. Quiet location on the lagoon, easy transport to town. Very nice room with great views, friendly and helpful staff. Had a fab dinner at the restaurant Took a bit long but was worth waiting. I normally stay right in town. Will happily return to Tropicana next time I'm in Vila. Thanks guys.

Business Self

10/10

Exceptional

14 Feb 2019

Naomi

Lovely retreat

Lovely place with great views of lagoon ..staff were extremely helpful and friendly ..rooms clean and very comfortable

8/10

Excellent

23 Oct 2018

Fran

Wonderful staff, very friendly and involved with our stay, took a personal interest in us and what we were doing, caring and helpful (eg took an interest when I was unwell 1 day and helped get our clothes dry when we had wet weather), loved talking to the staff about Vanuatu and their village life, cleaners made our room beautiful with fresh cut flowers from the gardens and made us a special towel 'cat' when we were leaving.

10/10

Exceptional

13 Sep 2018

Stacey

Great relaxing family location.

We have just returned from a 10 day stay with our family of five. The staff went above and beyond everything we needed was catered to and we had a fantastic time! Location is close to town - just a bus trip away and the Lagoon is beautiful to relax by with a cocktail!

4/10

Poor

14 Jul 2018

Jo

Pretty ordinary

Not a great experience, place feels dated and no atmosphere. They downgraded our room on check in, restaurant service poor, many items not available, shower cold. The staff were apologetic, but not much they could do. I don’t like leaving a bad review but hoping to save others the muck around. We stayed one night and then moved down the road to a much better place.

8/10

Excellent

14 May 2018

Tung

Positive experience at Tropicana Lagoon

I enjoyed a very pleasant stay with Tropicana Lagoon. I was there to attend Oceania Melanesian Athletics Championships 2018 at Korman Stadium as my son was competing for Australia, and the Tropicana’s location was perfect for this. The room I had was great although the air conditioner was not working all the time. The hotel was clean and I enjoyed the swimming pool. I thought the free wifi offered as part of the deal was also great as the wifi speed was very good. The staff was excellent - always so helpful with nice smiles. Overall - a very positive experience for my first ever visit to Vanuatu and I would definitely return to Tropicana Lagoon again.

8/10

Excellent

12 May 2018

Kylie

Lovely staff at quiet location pure relaxation and excellent service from this boutique hotel

6/10

Pleasant

20 Feb 2018

Verified traveler

Lovely staff and great location.
nice and tidy rooms

10/10

Exceptional

28 Oct 2017

Nicky

Lovely staff!

We had a lovely week at tropicana. It was quiet, relaxed and the staff were so helpful and friendly. Being able to jump in a kayak most mornings for a bit of exercise was great and my son could even fish off the beach in front of our unit. Everything we needed :)

8/10

Excellent

22 Jul 2017

Lenhur

Great place to stay right on the lagoon

The food was good and easy access to Port Vila and other attractions. The staff were friendly and helpful. The wi-fi was disappointing and rarely worked. Sadly dogs across the water were noisy during the night.

6/10

Pleasant

16 Jun 2017

Verified traveler

owner need more investment for improvement,

The condition of the 2 bedrooms apartment is below standard. one room without air condition and the air conditioners are old and without proper maintenance. The services is fine, staff are helpful and friendly.
Location is not too bad. while by comparison with others similar price resort or hotels, not value for money i think.

Family

8/10

Excellent

13 May 2017

Patrick

Nice hotel

We stayed for one day only because of the hurricane nearby, we booked this hotel because our flight was cancelled and we could feel that this is a very nice place to stay for vacation.

Partner

10/10

Exceptional

22 Apr 2017

Verified traveler

Great place to relax

The staff were incredibly helpful and great at providing the support or advise necessary so we could do the things we wanted to do. The setting was picturesque and peaceful, the food delicious - as good as any restaurant in town with the menu changing daily and we would love to stay there gain. The over water dining was a great way to start and end the day.

6/10

Pleasant

20 Apr 2017

Verified traveler

Nice resort

Nice resort but food and service in the restaurant needs to be improved. We had to go to other resorts to have breakfast, lunch and dinner. My two bedroom unit had 3 rodents who leaves their droppings everywhere. Fridge and shower keeps leaking. Contenantal break fast was terrible, there wasn't enough food for 3 people.

10/10

Exceptional

13 Feb 2017

Verified traveler

Loved this quiet location right on the lagoon. Wifi was a bit patchy but the staff are FANTASTIC.

8/10

Excellent

30 Oct 2016

Venkat

One of the best room views, very peaceful location

The hotel is in a resort format with a lagoon right in front of it in which you can swim or do some boating. The room is spacious with a step out large balcony. The hotel is a few kilometres outside the city and is good value for money. The WiFi has limited coverage and is mostly available near the reception. The room has its own kitchen with cutlery and one can become really comfortable if they bring food and supplies. A very nice choice if you want to stay in this hotel for a few days.

10/10

Exceptional

25 Oct 2016

Verified traveler

Continental breakfast was not what I expected.Only fruit and toast

4/10

Poor

06 Oct 2016

Di

Basic resort in great location.

This Resort is adequate at best. Wonderful location but rooms basic and have not been
maintained. Definitely not 4 Star as advertised 2 Star at best. Staff friendly. Breakfasts
Good in delightful setting. Arriving early hours only Security on duty, no assistance with
luggage, room not clean, no blankets on beds or in room. No key available for Safe and
no 2nd key for room. No telephone but WiFi free and good. No fresh milk or bottled
water supplied. Gas stove corroded and very difficult to use. Shower leaked all over
Bathroom floor. Kayaks free but in poor condition. Pool small but clean.
Staff doing a reasonable job obviously without a lot of assistance or funds.

6/10

Pleasant

27 Sep 2016

Rhonda

easy to get around,free canoes on the lagoon,

had a loverly trip, went swimming with the turtles

8/10

Excellent

15 Sep 2016

Verified traveler

Can not write about stay

We did not stay at Tropicana as they said it would be better for us to be sent to co co beach on arrival as they had a noisy crowd it was nice but it was away from the addmitidies we needed every thing else went good Thankyou

10/10

Exceptional

24 Aug 2016

Verified traveler

Paradise

Beautiful place to stay just out of town. Awesome staff super friendly, helpful and down to earth. Big shout out to Shelia thanks for the morning smiles and the yummiest Pina Coladas i have eva had. I would definitely recommend to anyone.

6/10

Pleasant

05 Jun 2016

Verified traveler

Apartment right on the lagoon. Beautiful views.

Its a nice but basic place to stay. All of the staff are beautiful people and helpful except for just one girl that was quite rude and gave the impression she didn't want to be there.
The restaurant has some great meals but breakfast is very limited. The are cooking facilities in the rooms though. A shop within walking distance to get most of what you need and to go to town just walk to end of driveway and get a bus almost straight away.

10/10

Exceptional

25 Jan 2016

Sonya

Comfortable place

Lovely apartments, would have been nice to stay longer. The restaurant on site was nice and made you feel really special dining there but the breakfast menu was a little sparse. If you planning on staying bring your own food for some meals as the room had a great little cooktop.

Partner

8/10

Excellent

24 Jan 2016

Giova

Nice Resort, close to services, lovely staff!!

We loved staying at the Tropiana Lagoon Apartments: Staff was so lovely and caring, always smiling and making an effort to make you feel welcomed. Breakfast food was always fresh and all foods served with exceptional presentation.
A short walk to a big supermarket if you are after preparing some of the food yourself, but far enough that you never felt near the road.
View of the lagoon is beautiful from the restaurant and they have free kayaks available for a paddle along the lagoon.
lovely.

Family

8/10

Excellent

20 Nov 2015

David W

Nice, clean, & quiet Port Vila hotel.

Quiet location on lagoon. Good outdoor restaurant. Very friendly and helpful staff. Recommend rental car or taxi to get around.

8/10

Excellent

05 Nov 2015

Roger

Clean, quiet & very relaxing.

Staff & Management were very friendly, attentive and helpful. Food in restaurant was good and coffee was great!

Partner

4/10

Poor

05 Oct 2015

Verified traveler

Overpriced and a few very rude employees.

Can't even calmly explain how poor the service is at this hotel, not to mention the bathrooms are so mouldy they smell disgusting. SAVE YOUR MONEY AND SKIP THIS PLACE.

10/10

Exceptional

13 Sep 2015

Noel

Nice hotel lovely staff

The room and service was good. Staff were very friendly and helpful even took us to a sister resort for the day for kayaking and snorkeling. Nothing was too much trouble for them,

6/10

Pleasant

02 Jan 2015

Verified traveler

angelica

Staff is extremely friendly and helpful .. the studio apartment needs a GOOD clean up .under the bed and under the sofa was very dirty also the shower and sofa was dirty.. the tv is so small and terrible sound and it's over the sofa .. Definitely NOT a 4 stars ..maybe a 2.1/2 or 3 star

Partner

4/10

Poor

30 Nov 2014

Verified traveler

Bad ownership

Brilliant staff, but owners failed to pay staff and bills, resulting in strikes and lack of stock for the restuarant.

Family

10/10

Exceptional

20 Oct 2014

Espen

Super-friendly family hotel

The staff were super friendly and helpful with local information. The restaurant was in a nice location, with a somewhat limited menu but always different specials each night. Really nice Melanesian buffet and show on Sundays. Location is a bit out of way but easy to catch local mini buses on road for only a few bucks.

4/10

Poor

08 Oct 2014

Dad of two

Family always second class citizens

Pictures on website looked nice but on arrival the room looked somewhat different (pictures were of single units).
Mouldy shower, poor water control, and toilets that did not flush well did not make it for nice stay. Pool was nice for kids. Kayaking in the lagoon was good.
Staff were generally very nice but there was only one incompetent dude, who stuffed up our orders and tried to rip us off at least four times (by choice or incompetence). Luckily my math is up to scratch and the dude even managed to rip himself off. Meals were generally okay if you didn't want to go further or to town but meal prices in Vanuatu are too high to be good value.
Overall experience at the hotel was little bit disappointing.

Family

10/10

Exceptional

07 Oct 2014

Ben

Simple and perfect.

Beautiful spot, exceptional staff, great food. Highly recommended.

8/10

Excellent

29 Jul 2014

Johnnymac

Great place to unwind.

We stayed for only a few days but enjoyed it immensely. Staff had the great knack of being there to help but not over the top.
Lovely comfy beds, nice restaurant, possible a bit short on food offer but in a wonderful alfresco environment and helpful service.

Partner

8/10

Excellent

15 Jul 2014

Darren

Beautiful destination

Tropicana Lagoon Apartments is an awesome destination for a Vanuatu holiday. Ideally located ten minutes out of town, on the Second Lagoon, it is a peaceful, tranquil holiday destination. The staff are always friendly and ready to help in any way they can, from calling for a bus, to organising clean washing or room service, they were a pleasure (I wanted to bring one home!). Though not as fancy as Australian 4* resorts, the downfalls were overlooked by the great location and service. An easy trip into Port Vila put you at the doorstop to any missing amenities, but was unnecesary most of the time due to the willingness of tour companies to pick up direct from the Apartments, and the close proximity of other restaurants.

Family

8/10

Excellent

11 Jul 2014

Lynne

Tropicana Lagoon Apartments

Relaxing environment. Restaurant held a limited selection but all food was tasty and well presented.

Partner

8/10

Excellent

08 Jun 2014

NAO

Hotel at Lagoon not at beach

Hotel was clean and tidy, but poorly sound proofed. The barking of the dogs from across the lagoon at night was not very pleasant.
The staff was exceptionally friendly, helpful and had always a smile on their faces. The food was great! The sauces are to die for (yummy!).

10/10

Exceptional

30 Apr 2014

Cilla & Corban

Great Resort

Thank you to everyone at Tropicana for being so awesome, love you all.
- I arrived first for 3 days on my own, everyone made me feel very much at home and would not hesitate to help me, especially trying to get a bus =) Partner arrived and he enjoyed it just as much as I.

8/10

Excellent

11 Mar 2014

Verified traveler

Attractive setting by lagoon

Stayed in a two bedroom apartment by the pool - beds were comfortable and rooms spacious. Shared bathroom was clean and functional. Easy access to pool and little restaurant/bar overlooking the lagoon. All in good condition and comfortable.

8/10

Excellent

13 Feb 2014

Jean

Excellent service

They made few mistake in reservation or meal but largely compensate by upgrading our stay or letting us use the room late in the day before taking our flight. The restaurent is traditional with excellent food.

Family

8/10

Excellent

12 Feb 2014

John & Debbie

Second visit

Stayed in this hotel twice while visiting Vanuatu recently and although the location is beautiful, staff very friendly and rooms clean, well equipped and tastefully decorated I wouldn't recommend anyone going here unless there are reports that the kava drinking locals have found somewhere else to frequent. I know it is the culture of the people to drink kava but there is a time and place for everything and outside the bedroom window of paying guests at 2am is neither the time nor the place. The owner of this property needs to decide where his loyalties lie - whether he wants to encourage overseas holiday makers or provide a nice spot on the lagoon for his friends to hoik and spit away their nights. Although we would love to return as the service and staff are wonderful we will think long and hard before staying again and certainly wouldn't recommend it to friends or family

Family

8/10

Excellent

12 Feb 2014

John & Debbie

Friendly staff

Very warm and friendly establishment. Well run by Flora who keeps everyone on their toes. Had a problem with the hot water supply and when it couldn't be resolved quickly we were moved to the room next door - nothing too much trouble. Great restaurant with chief chef Abel - marvelous cook - and friendly staff lead by Sheilah and Paul. Many thanks for the farewell note and flowers in the room Sheilah, a very nice touch, good luck with the new baby. Rooms well designed and tastefully decorated. Now comes the \"but\" and it's a big one. Don't go here if you aren't happy to have Kava drinking locals hoiking and spitting outside your bedroom window at 2am. The owner needs to decide if he is running a family hotel for overseas visitors or a Kava drinking watering hole for his friends and locals - believe me, the two aren't compatible

Family

10/10

Exceptional

10 Feb 2014

bcd

nice room and pool enjoyed the kyaks

We enjoyed our stay. Some of the staff were a bit inconsistent in the restaurant although their always seemed to be alot of staff. We did enjoy the lunch and thought it was very good value for money. The evening meal could be a bit overpriced. the room was comfortable and had everything we needed.

Partner