Palazzina

Italy , Venice (and vicinity)
Venezia, San Marco 3247
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100 reviews shown

10/10

Exceptional

12 Mar 2026

Ieva

Absolutely stunning property

Partner

10/10

Exceptional

12 Mar 2026

Patrick

Everyone was very friendly & excellent service!

10/10

Exceptional

28 Nov 2025

Erin

Everything was fantastic

10/10

Exceptional

12 Oct 2025

Anne

great hotel. The location was fabulous and the staff were very welcoming and gracious

10/10

Exceptional

02 Oct 2025

Paul

It was beautifully decorated, unique and the staff was excellent.

10/10

Exceptional

27 Sep 2025

Bradley

The property is stunning but the staff is what sets this hotel above all the rest. From pre-arrival to check out the staff was over the top! I can’t say enough about the service. Can’t wait for my next visit to this fabulous property.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Vlastimil

It was a wonderful property. Easy to get to by water taxi or by water bus. Very friendly staff and concierge. Very clean rooms and close proximity (walking) to almost anything you need! Highly recommend

Leisure Partner

10/10

Exceptional

21 Aug 2025

Janice

The hotel is beautiful but the staff was fabulous! Many thanks for all your help!

10/10

Exceptional

04 Jul 2025

Inessa

Great customer service! Beautiful hotel

2/10

Poor

17 May 2025

Verified traveler

Terrible customer service

Had to cancel my trip giving 4 days notice due to my son falling ill. The front office and management showed zero compassion or understanding and would not provide a refund under these exceptional circumstances.

Unbecoming of a supposedly 5 sta property. I would avoid this place.

Business

10/10

Exceptional

15 May 2025

Milvio Armando Linares

Spectacular hotel with beautiful modern rooms and a very attentive and lovely staff; their concierge is TOP! Highly recommend!

Leisure Partner

10/10

Exceptional

06 Apr 2025

Danielle

The hotel itself is beautiful. The breakfast that they serve is large with a lot of variety. They cater to many types of dietary needs. But the best part of our stay was the staff. They were the most friendly and attentive hotel staff we have ever had. Amazing people - would highly recommend to anyone!

Leisure Friends

10/10

Exceptional

16 Mar 2025

Jeanette

Very smart, design hotel, clean, friendly and well located.

Friends_and_family Friends

10/10

Exceptional

09 Mar 2025

Diamantis

Excellent personable and attentive service where all our needs were anticipated and taken care of effortlessly

Leisure Partner

10/10

Exceptional

25 Feb 2025

Sharon

Delicious breakfasts, friendly staff, gorgeous rooms, and a beautiful view of the Grand Canal. We loved all of the family-owned surrounding restaurants. Steps away from the #2 boat bus line if you prefer to get around that way.

10/10

Exceptional

06 Jan 2025

Sean

Venice

This was one of the best stays we have ever had in a hotel, from the beautiful location to beautiful hotel and the best staff we have ever come across. Can't speak highly enough of the staff

Partner

10/10

Exceptional

05 Jan 2025

Tom

Great location in a quiet area. Staff were attentive without being intrusive and very helpful. The too and facilities were top notch. An excellent choice

10/10

Exceptional

10 Dec 2024

Douglas

Amazing

Rachel’s was amazing and very helpful. Attic sweet was perfect and service was impeccable. Concierge went out of their way to get us tickets to the Doges palace and set us up for Gondola rides the following morning. Will definitely suit and stay here again

Partner

10/10

Exceptional

08 Nov 2024

Laura

Perfect location; Amazing Hotel!

Leisure Partner

10/10

Exceptional

28 Oct 2024

Akshay

Superb service by the front desk. Very helpful concierge

10/10

Exceptional

22 Oct 2024

Patricia

nothing to add

Leisure Friends

10/10

Exceptional

22 Oct 2024

josephine

Excellent service and accommodation

Leisure Family

10/10

Exceptional

15 Oct 2024

Gary

The overall experience was fantastic transportation seamless staff fantastic one for the diary I will return ❤️

Business_and_leisure Self

10/10

Exceptional

17 Sep 2024

Michael

Don’t go during film festival week, the hotel hosts large parties every night past midday

Leisure Partner

2/10

Poor

17 Sep 2024

Ahmed

Far from being as expected … rooms are really small and detergent smell all over… don’t expect any perks if you are GOLD member or above

10/10

Exceptional

16 Sep 2024

Karen

Extraordinary boutique hotel with Murano glass and mirrors everywhere! Personable and kind staff. Irene is amazing!

Leisure Friends

10/10

Exceptional

11 Sep 2024

bernice

Excellent all around!!!

Leisure Family

10/10

Exceptional

25 Jul 2024

amy

This property was absolutely beautiful and the staff couldn’t be more accommodating! They were helpful, kind, knowledgeable and made our experience fantastic. The breakfast was delicious! Would highly recommend staying at this hotel - we can’t wait to come back again!

Leisure Family

10/10

Exceptional

20 Jul 2024

Kirsty

Leisure Family

10/10

Exceptional

09 Jul 2024

Joseph

Beautiful hotel, excellent friendly service, great food and very walkable to local attractions, restaurants and shops.

Leisure Family

10/10

Exceptional

23 Jun 2024

Jodie

Hotel is stunning and staff were all amazing. Food was delicious.
The only thing to watch out for is they do not allow more than 2 to a room. We had to purchase 2 rooms but weren’t given the option to choose two rooms or a family suite. The family suite was at least $500 more per night than booking 2 rooms.

Leisure Family

10/10

Exceptional

23 Jun 2024

Stephen

We had a fantastic stay. Great staff. Beautiful room.

Leisure Family

10/10

Exceptional

20 Jun 2024

Graeme

Great modernised hotel with amazing staff in great location .

Leisure Friends

8/10

Excellent

26 May 2024

Emma

Very nice hotel but pricy. Clean and neat. Toiletries are exceptional!
Needs iron and dresser needed.
A little tight room.

Leisure Partner

10/10

Exceptional

05 Apr 2024

Gilles

From the moment I arrived to the check-in, room, amenities, staff! and more. The best I've stayed at in a while. Truly great.

Leisure Self

10/10

Exceptional

17 Mar 2024

Louis

Always are choice

Partner

10/10

Exceptional

23 Feb 2024

Jason

There is only good things to say about this hotel, walking distance to St Marks. The design is fabulous, comfortable, spotlessly clean. I love the Hamman Suite with not just 1 but 2 balconies.. this hotel will be the reason to revisit Venice

Leisure Self

10/10

Exceptional

23 Aug 2023

john

Staff extremely professional. Close walk to everything. Would stay there again.

Business_and_leisure Family_with_children

10/10

Exceptional

19 Aug 2023

Sigrid

Amazing treatment from the staff and location was just perfect close to all important historic places and far enough to be quiet and peaceful, the best of two worlds

Partner

10/10

Exceptional

04 Jun 2023

Nenad

The hotel is beautiful, modern with a unique twist of tradition, staff was amazing, the restaurant is a must to eat at absolutely fantastic, great area for walking and everything is close by, totally enjoyed.

Leisure Partner

10/10

Exceptional

20 May 2023

Calogero

Il cibo ottimo è ubicato en una zona tranquilla in piazza San Marco!

Leisure Family

10/10

Exceptional

03 Jan 2023

Amanda

Amazing hotel, beautiful interior, clean, friendly staff, perfect location

Leisure Partner

10/10

Exceptional

29 Nov 2022

Elizabeth

The staff was fantastic- the setting is formal and service the very best but the staff is fun and enjoyable to be around.

Business_and_leisure Family

10/10

Exceptional

14 Nov 2022

Rodrigo

the location of the hotel is Great, the reception staff could improve the attention.

Leisure Partner

10/10

Exceptional

31 Oct 2022

Marcell

Great

Leisure Partner

10/10

Exceptional

17 Jul 2022

Doron

Beautiful hotel with fabulous friendly staff in a great location

Leisure Partner

10/10

Exceptional

10 Jun 2022

Jordan

Best hotel experience in Venice!!

Everyone at the hotel was absolutely top notch. From the concierge who helped us with everything at the drop of the hat, to the staff who we now count as friends. Michels, Lukas and Julio! They helped make our trip even more special at every turn. Could recommend the hotel more!!

Partner

10/10

Exceptional

18 Sep 2021

Michelle

We booked the deluxe room with a terrace and couldn't have been happier. The terrace was an excellent spot for in-room breakfast (banana pancakes were spectacular!) and for relaxing after miles of walking the city. The one thing that was perhaps a little less than excellent was the bar service (nice bar area, just didn't have a dedicated bartender), although when someone was available he (was always a male) was wonderful. All staff was beyond helpful and provided excellent service, from the minute we arrived until the time they saw us off on the water taxi back to the parking facility. Would recommend this hotel to anyone!

Leisure Partner

10/10

Exceptional

12 Feb 2020

Maxwell

Birthday Trip

I had an amazing stay here with my girlfriend for her birthday. We received complimentary drinks and snacks upon arrival and were upgraded to the most amazing room. The staff are all incredibly friendly and helpful. We would absolutely love to stay here when we return to Venice. 10/10 all round.

Partner

10/10

Exceptional

07 Oct 2019

Verified traveler

Great weekend in Venice

Fantastic location, amazing decor and very comfortable beds! Service was excellent and the bar is great

Partner

10/10

Exceptional

05 Aug 2019

Verified traveler

Great location. Lovely hotel with nice staff and excellent food and drink

Leisure Partner

10/10

Exceptional

02 May 2019

Verified traveler

Gorgeous hotel. My wife and I love every aspects of this hotel.

Leisure

10/10

Exceptional

19 Apr 2019

Verified traveler

Quirkiness of room. Wonderful service. Clean and comfortable. Ideal location.

Leisure Partner

10/10

Exceptional

11 Apr 2019

Verified traveler

Fantastic location and wonderful staff, we were extremely well looked after!

Leisure Partner

10/10

Exceptional

16 Feb 2019

Andrew

Very stylish hotel tucked away in a great location, please do remember to print off the directions as we didn’t but still did manage to find it!

Being a small hotel the service was excellent, very personalised and the staff were excellent

I would thoroughly recommend it and if I went back to Venice I wouldn’t hesitate to stay here again

Leisure Partner

2/10

Poor

24 Oct 2018

Verified traveler

Lisa the person who did our check in was super rude and unfrendly once we got into Hotel it was raining a lot and baby wet she didn’t even ask us for towels for Baby or anything just that we missed their Water Taxi which we never found in D where he was suppose to be. Then charging us for Cruits and yogurt in Breakfast when it was included getting their most expensive room in the Hotel how Cheap of their part. Hotel was very nice and most of their employees too just that Lisa that made our stay Horrible and the Manager that try to solve the situation the same as her not understanding us only their money not the guest satisfaction. Never stay there again

2/10

Poor

19 Oct 2018

Joe

DONT STAY HERE! I WANT MY MONEY BACK!

Worst hotel I’ve stayed at! Literally I can’t possibly believe the rate that this place is getting and I can’t tell you strongly enough, DO NOT STAY HERE! Completely disgusting, not anywhere near a 5 star, I would say this is a two at best. At best!!!! If you are going to Venice, find any other hotel. This was supposed to be the surprise excellent experience and it was the worst hotel of the entire vacation.

Partner

10/10

Exceptional

14 Sep 2018

Terrence

Found the hotel amazing. Big contrast from the exterior traditional Venetian architecture and the interior very modern in a stylish way mirrors sculptures etc. Staff friendly and helpful. Had breakfasts and dinner there. Menu had some different options but very tasty Only grizzle is the lack of promotion of the roof bar. It is a lovely spot but we only came upon it by accident. Diane and Terry

Partner

2/10

Poor

06 Sep 2018

Martha

These people were hosting an International Film
Festival and they would not refund my room cancellation five nights prior for two nights on my birthday and I explained that my husband's passport was rejected at JFK for not having 90 days before it expired (it only had 69). We could not enter the country. So basically they kept $2200 of my money and rented the room to someone there for the film festival. So crappy

8/10

Excellent

05 Sep 2018

Verified traveler

It’s a great location & a cool place. Somewhat in disrepair, somewhat disorganized, but great staff (except morning waiters) & overall fine place. I expected somewhat more for the kind of place it is.

10/10

Exceptional

02 Sep 2018

Verified traveler

Very cool spot! The staff is awesome! Great location!

4/10

Poor

18 Aug 2018

Vanessa

This isn’t really a 5-star hotel. There are no amenities, and the staff aren’t very knowledgeable. I didn’t enjoy my stay. The “private terrace” isn’t private, as all other guests can see you. Furniture was missing cushions. There is no iron, you must pay to have clothes pressed, which I ended up doing for one night. But I decided to buy detergent and hand wash my own clothing the next day, and when I left them outside to dry, housekeeping brought it all inside wet while I left for the day. Receptionist gave us incorrect information to questions asked and it caused us to change our itinerary. Also, they did absolutely nothing to greet us for our stay celebrating our anniversary. The entire experience was not worth the price at all. I wish I stayed somewhere else. Highly disappointing. I’ve had better service at a 3-star hotel!

10/10

Exceptional

30 Mar 2018

Boodhoo

Amazing

Great staff, great food, beautiful room.
Was well looked after by all at Palazzina Grassi...
great location for people who looking for a quieter stay, loved being away from the hustle and bustle but close enough to get amongst fellow tourists, all in all a magical stay.( free upgrade ) was well and truly appreciated. Thank you palazzina grassi, you were wonderful x

10/10

Exceptional

09 Jan 2018

Verified traveler

Perfect for a couple's retreat

Tucked away behind the famous Palazzo Grassi, this is a little gem. Very Stylish but still cozy and a great respite from the hussle and buzzle of Venice. LOve it

Partner

10/10

Exceptional

08 Sep 2017

julie

Lovely hotel in a great location.

Lovely hotel in a great location. The staff was amazing and at our service from the moment we arrived. One night they had a party for the film festival so they provided a bottle of champagne to offset any noise disturbance. The food in the restaurant was really good, as was the selection of wine.

10/10

Exceptional

18 May 2017

Paul

Wonderful Stark designed hotel

So different from what you typically find in Venice

10/10

Exceptional

02 Apr 2017

Sharon

Don't look any further.....

Divine hotel. We loved every aspect of our stay. It helped make our trip to Venice even more fabulous.

Partner

10/10

Exceptional

24 Dec 2016

Xavier

Modern design and comforts with a warm feel

Very near two water bus stops is a design forward hotel tucked away from the tourist routin that may not seem of Venice but at the end reflects a great interpretation that is unique like the city itself.

Partner

10/10

Exceptional

05 Dec 2016

Verified traveler

wonderful experience , great staff local shopping is great and generally good location

6/10

Pleasant

02 Oct 2016

Verified traveler

Artsy hotel

I splurged on a room with a terrace. The terrace was beautiful - large as depicted on the website. We enjoyed our continental breakfast out there each morning. It was our first trip to Venice so we really have no basis to compare, but in talking with other travelers about their hotels I think we overpaid for what we received. Spending $600 per night I think we should have gotten a full breakfast and not just bread, juice and coffee. The staff was superb, though. Extremely helpful in every situation. I also think for that kind of money they should have included the cost of the pickup at the train station - which was $85 each way for a five-minute boat ride. So overall I would not recommend it unless you enjoy privacy and like looking at yourself in the mirror. Mirrors mirrors everywhere!!

8/10

Excellent

22 Sep 2016

H Tan

Great location

Hotel is centrally located. Staff are great. The room is very so so. We were in the attic suite.
Again service was impeccable.

8/10

Excellent

22 Sep 2016

Melanie

Stunning hotel, great location

Loved this hotel, took me ages to find something in Venice that wasn't over the top ostentatious and was modern and white! Our room with the terrace was great, just 2 problems, we were right next to the Krug bar which was very noisy at breakfast, and the bed was very uncomfortable, the mattress was completely collapsed... I had the worst back ache! Disappointing for the money, you at least want a good night sleep when paying more than £400 a night

10/10

Exceptional

13 Sep 2016

Dave

First Class Hotel

This place was very classy. It was really convenient as it was close to everything we wanted to see. The people running the hotel were very attentive and helped us find what we needed and answered questions about getting around Venice.

Partner

8/10

Excellent

26 Jul 2016

Vaki

Nice hotel with unique style

Friendly staff, great location, delicious breakfast, very unique decor that can be a positive or a negative depending on if it's your style. It wasn't my style and I found the shabby funky style a little off putting but other than that, it was a nice hotel.

6/10

Pleasant

23 Jul 2016

lost in Venice

Nice hotel but not conveniently located

Overall hotel is very nice but nothing out of the ordinary. Rooms are average sized but extremely clean. Inconvenient to get into and out of and a bit off the beaten path, was a pain to locate and no one we asked (locals) seemed to be familiar with the hotel so no help with directions.

10/10

Exceptional

03 Jun 2016

Rob

Stylish hotel, superb service

We were welcomed with a glass of Prosecco after a terrible flight. Our baggage concerns were alleviated by the staff and throughout our stay, they were tremendous. Attentive and professional.

10/10

Exceptional

08 May 2016

fluff

Romantic secluded boutique hotel

Just far enough away to be peaceful and close enough to to be in the heart of it, tastefully done. Venice is a must

10/10

Exceptional

03 Jan 2016

Karen

Christmas in Venice!

Our family of four recently stayed at Palazzina G several days the week of Christmas 2015. We had a breathtakingly beautiful room overlooking the grand canal. The hotel staff went above and beyond to make sure we had a special holiday - from the front desk staff to housekeeping. Highly recommend this hotel!!

6/10

Pleasant

30 Dec 2015

suzy

Nice hotel

Nice hotel, excellent staff, bar and restaurant, let down by lack of functioning facilities in basic room, eg, tv and music. Be aware of adjacent building works which start at 9.00 with drilling! Disturbing your early morning peace. Overall pleasant stay.

10/10

Exceptional

30 Dec 2015

Renee

Amazing place, just perfect

Beautiful in every respect. Great location, staff, room...everything. They really wanted me to feel welcome.

6/10

Pleasant

07 Nov 2015

Verified traveler

Nice hotel. . Central to all

Nice hotel. . Central to all.. close to st marks Square ... It was difficult to find thru the back winding streets but it was really comfy and clean. . Staff are excellent

10/10

Exceptional

07 Nov 2015

Sonia

Fantastic

Great rooms, got a good deal via Hotels.com. Great décor, fantastic staff. Breakfast very nice as well. Room temperature controls seemed not to work though.

Partner

10/10

Exceptional

31 Oct 2015

alexander

Oasis

Perfect jewel of a hotel
Great service
Has beautiful room with amazing terrace
Perfect oasis in great location

Partner

8/10

Excellent

24 Oct 2015

Uber cool hotel on grande canal ideal location

We visited without children for a grown up long weekend and weren't disappointed. Great location and very quiet. Next to vaporetto stop so very easy to access everywhere although much of this we did on foot as the hotel is 10 mins from St Marks square and the Academia. Rooms small but spotless. We didn't eat there so cannot comment on the food.The staff could have been better informed when I needed to get prescription ( obtained very straightforwardly from First Aid counter in St Mark's square ) but overall were friendly and efficient.

10/10

Exceptional

12 Sep 2015

Verified traveler

Beautiful, modern, attentive staff

Incredibly modern and great design. Over the top bathroom and room. 100% linen sheets. Very nice willing to please staff. Was during the film fest so lots of in the know people and we were allowed to hang out in the lobby with them.

10/10

Exceptional

08 Sep 2015

Evelia T.

Fantastic stay

We had a wonderful experience at the Palazzina G hotel. They noticed my birthday when we checked in and surprised me with a small birthday cake. Made for an even nicer stay.

We would definitely go back again and highly recommend this wonderful hotel.

Partner

10/10

Exceptional

26 Aug 2015

Hiten

Fabulous

Booked as a surprise birthday for my gorgeous wife. Lovely boutique hotel nicely situated. Very helpful & accomodating staff. A really nice walk to all main areas in Venice.

Partner

6/10

Pleasant

15 Aug 2015

Verified traveler

Great location but not a five star
Broken room phone and not a five star clean, the so called breakfast included is terrible
Staff are super friendly

Partner

10/10

Exceptional

01 Aug 2015

lisa Raw

Fantastic hotel great location

Amazing interior and a beautiful building an Amazing time . Would definitely recommend to my friends . We caught the ferry across from Croatia which took 4 hours but well worth the trip . Stayed in Venice for 2 nights it was fantastic .

10/10

Exceptional

31 Jul 2015

Verified traveler

Good modern hotel in great location

Really nice boutique hotel in good location. It is close enough to the main attractions but situated in a quite location. Also hotel in close to ferry stop, so easy to get around. However, rooms are quite small.

Partner

8/10

Excellent

17 Jul 2015

Brian S.

Great stay

Great front office staff, always looking to please. Also enjoyed the eat & dine with Mateo, very good meal. Room was a little small, but expected for Venice and overall a great stay.

Partner

10/10

Exceptional

07 Jul 2015

Tiffany

Personal Service

Perfect!

Partner

10/10

Exceptional

30 Jun 2015

felicia

Florence Ten

Top notch hotel!! Great location. Near a lot of activity but yet tucked away so it was not noisy. Fabulous bar. A bit pricey.

Family

8/10

Excellent

07 Jun 2015

Teresa

Some days in Palazzino G, Good

Very good area, well located.
Extreamly small rooms

Partner

8/10

Excellent

29 May 2015

Karen

Beautifully styled boutique hotel

Lovely experience, excellent staff, hotel immaculate if a little dark in lounge/dining area as no natural light. Breakfast very good & can upgrade if need to. It is a small hotel so the same area is used for lounging, eating and bar.

10/10

Exceptional

27 May 2015

printemps

Nice hotel

Good service and quiet rooms. Friendly and helpful staff. Clean rooms and well designed hotel.

8/10

Excellent

27 May 2015

Verified traveler

Avant grade hotel,

The hotel is startling in it,s decor , very modern , small rooms ,lots of mirrors , no views from any rooms ,very small bath , very sml wardrobe. Good location near a vaporstta station , photo is misleading , no access or views to canal. Staff is very friendly and accommodating . restaurant has ltd menu ,good food .

8/10

Excellent

26 May 2015

Anon

Great location. Great terrace. Great Krug lounge.

Superbly decorated, well furnished, beautifully appointed. Staff are polite, if at times a little confused. Continental Breakfast was sparse but we paid to upgrade ours and the good was excellent. Private dinner in the Krug bar was very special - and meeting the chef to discuss our menu was great. Most memorable mesl of the trip - and that's saying something.

10/10

Exceptional

17 May 2015

Graham

Unique and beautiful accommodation in great locati

Beautiful hotel, service excellent and gorgeous rooms - loved our experience of Venice from this fantastic location

Partner

10/10

Exceptional

08 May 2015

Verified traveler

Cool hotel in venice

This is a cool modern hotel in a good loction right next to a water bus stop. The hotel may not be to everyones taste as it is not the typical venice hotel but if you are looking for a stylish place you cant go wrong witht his hotel.

Partner