Name: Palazzetto Madonna
Address: San Polo, 2902, Venezia, 30125, IT

10/10

Exceptional

02 Aug 2026

Alejandra

The staff was friendly and the hotel very clean. It has free wifi and breakfast.

8/10

Excellent

01 Aug 2026

Jessica

AC did not work in one of the rooms. Asked twice for them to take a look at it and it never was fixed. Trash on our balcony and construction started at 6:30 AM outside our window. The breakfast was lovely and the rooms were dark.

10/10

Exceptional

29 Jul 2026

Aaron

This place was so unique. The rooms were very clean. The staff were so helpful. The breakfast was so good with plenty of options hot and cold. The staff at the breakfast were so sweet!!! I would definitely recommend this hotel!

10/10

Exceptional

29 Jul 2026

Olivia

We love the place, berry clean, the staff super friendly and helpful, close to shuttle and delicious breakfast, everything is great, we love too come back.

10/10

Exceptional

29 Jul 2026

NICHOLAS

Great location and nice rooms!

8/10

Excellent

28 Jul 2026

Susan

It’s expensive for checking in and being “upgraded” to a room without air conditioning.

6/10

Pleasant

21 Jul 2026

Dennis

Ok but far from special, as it no doubt could be. Staff demeanour was patchy. One really good young guy on reception who was, I think, part Moroccan. He was a star, very good indeed. Others, perfunctory at best.
Rooms ok but noise insulation was very poor, wafer thin walls. Few amenities, nothing proactively positive. Breakfast average. 3* for me but ‘could do better’ (a lot better) with a bit more effort.

Partner

10/10

Exceptional

15 Jul 2026

Leanne

We enjoyed our stay. The room was spacious.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Mark

Absolutely amazing! The staff is amazing, hotel is beautiful and perfectly located. The rooms are gorgeous and the AC is cool. I would give The Hotel Palazetto Madonna a 10/10 and would 1000% book again when we return. This is an amazing place with even more amazing people. One a small canal, just down from the Grand Canal. Easy to get to everything you need. The answer is yes, this is the place to stay in Venice!

10/10

Exceptional

12 Jul 2026

Rob

We loved our stay here in a quiet part of central Venice. Great staff and so easy to get around from this location. Thanks for the beautiful stay

Partner

10/10

Exceptional

08 Jul 2026

Lisa

We loved our stay here. It’s the perfect location, the rooms are really clean and the breakfast was wonderful. We would definitely stay here when visiting Venice next time.

Friends

10/10

Exceptional

07 Jul 2026

ZHAOHUI

Ideal place, close to all attractions, yet is quiet. Excellent restaurants nearby.

Family

10/10

Exceptional

02 Jul 2026

Rob

Fantastic quiet central location to explore Venice

Partner

10/10

Exceptional

26 Jun 2026

Adam

We loved our time at Hotel Palazetto Madonna. The room was gorgeous, breakfast was incredible and location is perfect. The staff were sensational. A+

Partner

10/10

Exceptional

19 Jun 2026

Anthony

This hotel is right on the canal. It is very convenient to St Marks Square as well as the pick up location for our car to the cruise port. Great breakfast.

Family_with_children

8/10

Excellent

18 Jun 2026

Alan

Great location near San Rocco and the Scuola Grande.
Lovely room well-kept
Shortcomings:
Mosquitos in room every night feasting on us.
No facial tissues
For bottled water it cost €3 each small one.

Partner

10/10

Exceptional

17 Jun 2026

Brittney

The property was great. Just be careful using the water taxi- we were told one price and were charged more.

Family_with_children

10/10

Exceptional

02 Jun 2026

Laura

Staff was lovely! They were helpful in finding transportation for us. They made it easy to get to the airport. While it was a tad expensive. We like the location and it was easy walking to get to the main attractions.

Partner

6/10

Pleasant

31 May 2026

Bradley

Our room was too small. It was not very clean either. The hotel staff was polite and courteous. The breakfast was lovely. It was nice but the location to St. Mark’s square was not convenient.

Friends_and_family Friends

10/10

Exceptional

21 May 2026

Debra

This was a wonderful hotel, friendly staff, breakfast was awesome. Would definitely stay here again if I am in Venice. Close amenities especially water ferries.

Partner

10/10

Exceptional

20 May 2026

Anne

First time visit to Venice. Hotel arranged for our airport pickup, water taxi to the hotel and return. They also recommended tours to take, booked it and made dinner reservations from their recommendations. Amazing service!
The location was easy to walk to other sight seeing areas. Most definitely would stay here again

Partner

8/10

Excellent

20 May 2026

Constadina

Beautiful hotel and very conveniently situated. Very Clean. Our room was next to breakfast area and I would suggest that the staff preparing breakfast perhaps be a little quieter as you can hear some noise in the morning- only from the staff not the guests. The breakfast was excellent and they made the coffee and eggs etc fresh. We found it easy to get to from train station using the vaporetto and also were able to walk to Piazza Roma during the bus/train strike to get a taxi out to Mestre.

Partner

10/10

Exceptional

20 May 2026

Steven

Great staff and clean room.

10/10

Exceptional

16 May 2026

Liubov

Lovely hotel, excellent location, Amazing staff on the Front desk as well in the dinning room for breakfast.

Partner

10/10

Exceptional

24 Apr 2026

Alexandria

The room was great! The courtyard and breakfast amazing and location could not be beat!

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Ryan Lee

Staff was super friendly. Breakfast was amazing with a huge variety of food and they had gluten and dairy free options for me. Grabbed a gondola ride right outside the hotel. Not too far to walk to St Mark's, etc.

Partner

10/10

Exceptional

16 Apr 2026

Tina

Take the water bus to S.Toma and then go straight down the path first left and then right and you will find the hotel sitting at the side of the canal. The sign isn’t too obvious but once inside the entrance is beautiful.
The staff are very helpful and friendly. We were in room 111 which is on the first floor and through an imposing room with mirrors and a fantastic table with fancy chairs. The outlook from the room is a brick wall but the room is very impressive with a chandelier over the bed(stunning) only complaint would be that the room was quite hot (we went in April) but opening the window helped to cool it down.
Breakfast was freshly made daily with lots to choose from like toast, bacon, eggs, croissants, ham, cheese, yoghurts and fruit. Something for everyone to enjoy and the staff are very helpful and friendly.
Overall a wonderful stay and will definitely be going back. Thank you!

Partner

6/10

Pleasant

16 Apr 2026

Frances

Staff were great, breakfast ok, but the room wasn’t great. No working aircon and on the ground floor if we had the windows open it was very noisy and mosquitoes came in. The room was also near the breakfast area so there was a lot of clattering sounds from very early. Bathroom needed some TLC. Location, hard to beat. I think if we had had a better room it would have been a very different stay.

10/10

Exceptional

15 Apr 2026

Katherine

The hotel was centrally located, the room and staff were amazing. They even helped us book tour tickets and gave perfect dining recommendations.

10/10

Exceptional

13 Apr 2026

Amanda

Great selection for breakfast. Wonderful hotel, lovely staff. Definitely come here again.

Partner

8/10

Excellent

12 Apr 2026

Carl

There was no actual bar nice idea having tv in mirror but couldn’t see it when lights were on also couldn’t use remote from the bed to far away
Could do with more milk for coffee machine

Partner

4/10

Poor

12 Apr 2026

Celine

Terrible noise everyday

10/10

Exceptional

04 Apr 2026

Andrea

The rooms were beautifully decorated and immaculately clean. The staff was helpful and friendly. The location was great and we will come again.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

JOSE JUAN

Breakfast was very good! Great selection. Very clean.

Friends

2/10

Poor

29 Mar 2026

Kurt

The staff is friendly, but overall a bad experience.

Our room was immediately next to the breakfast area, + starting around 7:30am we could clearly hear the noise from the dining room—voices and activity—making it difficult to sleep. The room was also quite dark, + the WiFi was unreliable + at times unusable.

The most serious issue, however, occurred on our final night. While my daughter was showering, she leaned down to pick up shampoo bottles, slipped slightly, and lightly contacted the wall. The tiled wall gave way, creating a large depression. This happened during normal use—no excessive force. The wall appeared to be thin sheetrock with tile.

We reported it that night, and staff documented it next morning. At check-out, however, we were told we owed €1500 due to lost bookings while repairs were made. The reasoning—that this had “never happened before”—was nonsense. A shower wall should not collapse from ordinary contact--whether it was the first or 50th time it had happened.

The demand felt arbitrary and was presented under pressure at check-out. Because I was in a foreign country and did not want to get involved in a more complicated + potentially anxiety-producing situation, where authorities might get involved, I told them I would agree to pay 500 euro. But I shouldn’t have.

There are many hotels in Venice that have better wifi, more light-filled rooms, + acknowledge their own failings without trying to extort money from their guests. Avoid Palazzetto Madonna.

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Martin

Clean and very friendly staff. Accommodating for our early leave

Partner

10/10

Exceptional

22 Mar 2026

Donna

Everything was perfect for our weekend stay. I highly recommend this property and I will definitely stay here again. Wonderful staff and delicious breakfast.

10/10

Exceptional

17 Mar 2026

Aliya

I will definitely come back here if I visit Venice again. The location is right in the city center, which is very convenient. Everyone who works there is extremely attentive and kind.

The room on the upper floor, accessed through the courtyard, was very quiet. The rooms have been newly renovated and the beds are very comfortable. I truly appreciate everyone for their hard work.

Partner

10/10

Exceptional

12 Mar 2026

Ericka

Wonderful hotel in a quiet area

Family_with_children

10/10

Exceptional

07 Mar 2026

Rajwinder

Amazing and beautiful place close and yet far from all the commotion. Beautiful and clean rooms, great friendly service and decent breakfast. Highly recommend

Partner

10/10

Exceptional

07 Mar 2026

Kenneth

Clean room and staff was great

Family

10/10

Exceptional

27 Feb 2026

Tracy

Staff were lovely. We had the 2 bedroom suite and wow! Lots of choice at breakfast. Can walk everywhere from here (about 15/20 mins to Rialto bridge)

10/10

Exceptional

27 Feb 2026

Edgar

Friendly staff, clean room and great location.

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

TAE YU

객실이 편안하고 멋있어요.
직원들은 친절한 편이고 위치도 좋습니다.

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Paul

We were in room 205, which is a “suite” at the back of the building, with windows looking out on Campo San Toma. Not so much a suite as a good sized, very nicely decorated room with a bathroom. The room is only accessible through the outdoor courtyard garden and up a flight of stairs – no elevator.
Nice high ceilings and characterful decor that felt quite Venetian.
Quite a lot of wardrobe space for a hotel room.
Pretty good selection of food at breakfast. Eggs made to order scrambled or fried.
Staff were friendly and helpful.
WiFi internet good: 87 Mbps down, 67 Mbps up.
Not so good things:
The Heating/Aircon controls were awkward and idiosyncratic. It seemed that the cooling was not working at all, and I suspect that as it was winter the hotel had turned them off to save energy — this was not a problem as such, except the heating was very “enthusiastic”, especially in the bathroom, and we struggled to sleep the first night due to the excessive warmth. By the second night I had got the hang of controlling the heat in the bedroom, with the help of opening windows for a while, although the bathroom radiators remained blasting out heat 24x7.
No low level lighting controllable from bedside.
Paper cups in room — we borrowed proper ceramic mugs from the bar/breakfast room.
The rainfall shower head needs a thorough descaling or replacement.
Water pressure quite low in shower.

Partner

10/10

Exceptional

19 Feb 2026

Devanand

Excellent staff, beautiful hotel! Great location, Definitely recommend!

Partner

10/10

Exceptional

18 Feb 2026

Michel

The room was excellent with plenty of character. The modern bathroom had a great shower cubicle. The whole hotel was full of charm and the staff were helpful, friendly and efficient. Breakfast was also good. The only negative was that they only provided small paper cups with the tea and coffee making facilities in the room

Partner

10/10

Exceptional

04 Feb 2026

Joanna

Very good breakfasts

Leisure Partner

10/10

Exceptional

02 Jan 2026

Michael Howard

Great hotel in a great location just outside the main hustle of the tourist spots. Breakfast more than enough to set you up for the day and couldn’t ask for me. Great service.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Bjorn

It's Venice, so the room is not gigantic. The front desk service is impeccable, breakfast excellent and ample. Location can't be beat ( expect to walk if you want a bridge rather than a vaporetto.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Abigail

I had a wonderful stay at Hotel Palazzetto Madonna. The hotel was easy to find and perfectly located, making it very convenient to get around Venice. The room was tidy, comfortable, and well maintained, and the staff were exceptionally friendly and helpful throughout my stay. I would highly recommend Hotel Palazzetto Madonna to anyone looking for a great place to stay in Venice.

Leisure Family

10/10

Exceptional

21 Dec 2025

Ana Claudia

The location is great, the staff are friendly, and the breakfast is really good. However, the rooms are quite small, and over time, our shower started to give off a foul smell.

10/10

Exceptional

10 Dec 2025

Melissa

Clean, great service and excellent breakfast. The suite was perfect and exactly what we wanted for our two night stay in Venice :)

10/10

Exceptional

09 Dec 2025

Michael

Good

Friends_and_family Friends

10/10

Exceptional

06 Dec 2025

Margo

Thank you thank you thank you for the help with water taxi! We wouldn't have made it without you!

10/10

Exceptional

04 Dec 2025

William

Great stay—canal rooms can get a bit noisy, courtyard room serene.
Breakfast top notch. Staff A+.
Ottimo soggiorno: le camere sul canale possono essere un po' rumorose, la camera sul cortile è tranquilla.
Colazione di prima qualità. Personale A+.

Friends_and_family Family

6/10

Pleasant

04 Dec 2025

Yevgenya

Probably our least favorite lodging of our Rome, Florence, Venice trip. Staff were nice, rooms were dark. Definitely not worth the price we paid for it in the off season, at that.

10/10

Exceptional

03 Dec 2025

Benjamin

Everything was great, no complaints whatsoever

Leisure

10/10

Exceptional

24 Nov 2025

Tafani

Our stay was extraordinary in ALL ways. The perfect respite away from the bustling tourist spaces. Blissful balcony and delightful breakfast. The staff went far and beyond to deliver upon our every need and then some. Truly grateful. We will return.

Leisure Family

10/10

Exceptional

06 Nov 2025

Allison

Friendly and helpful staff. Convenient location and my room was lovely.

Leisure Self

10/10

Exceptional

05 Nov 2025

Allison

Location was great, close to the ferry stop and a short walk from the train station.
Staff were lovely and accommodating.

Leisure Self

10/10

Exceptional

17 Oct 2025

Dino

Very good. Would visit again.

Leisure Partner

6/10

Pleasant

08 Oct 2025

Maureen

It was no frills – dark and gloomy chandelier had a broken lightbulb in it, and we were told to just be careful and not touch it. This was very inconvenient as it was a bedside sconces. Absolutely no frills and for the cost not worth it.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Luke

Everything was great. Lots of variety at the breakfast, free prosecco from 5-7pm was a nice touch. Staff was friendly and helpful.

Partner

8/10

Excellent

25 Sep 2025

Patricia

This property is in a great location -abit away from the crowds but close to great restaurants and not far from St Marks Sq. The service was great

Leisure Family

10/10

Exceptional

17 Sep 2025

Karen

Such a beautiful hotel! The staff were excellent. The continental breakfast was delicious every morning. Would highly recommend this hotel to others.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Virginia

Loved the staff♥️

Leisure Family

8/10

Excellent

10 Sep 2025

Keilyn

Uno que otro detalle. Habían mosquitos dentro del cuarto. Las sábanas no estaban limpias. En cuanto al lugar está bien ubicado.

Leisure Partner

8/10

Excellent

10 Sep 2025

Michael

Great stay. Great staff, wonderful location. Small rooms.

Partner

8/10

Excellent

10 Sep 2025

Mike

Our stay was good and the hotel was lovely, if we had one complaint it was that our window didnt have a view apart from a brick wall of a nearby building.

Partner

8/10

Excellent

08 Sep 2025

Eileen

The garden where we had breakfast was very well kept everything was very nice. The people were wonderful very helpful. Water taxi was right outside our door available to us easy traveling from bus to water bus
From airport bus line number five take to the end pick up a water taxi to S Toma line one or two

Leisure Partner

10/10

Exceptional

07 Sep 2025

Irwin

Excellent service from the staff! They even helped us book airport water taxi.

Friends_and_family Friends

4/10

Poor

06 Sep 2025

Yevgeniya

Room shows its age and was infested with mosquitoes. I left with numerous bites all over my face and body. The staff asked on more than one occasion why I was travelling alone, which I found intrusive and rude.

Leisure Self

10/10

Exceptional

03 Sep 2025

Shelley

Excellent location and fantastic buffet breakfast

Leisure Family

6/10

Pleasant

02 Sep 2025

Brandon

Breakfast was good, room was smaller than expected and pretty hot.

Leisure Partner

10/10

Exceptional

30 Aug 2025

Isabella

Very beautiful hotel. We had very romantic stay and all stuff members were very nice. AMIN was outstanding. Did our reservations. Booked complementary tour to Murano. We will recommend thos hotel to all our friends.

Partner

10/10

Exceptional

29 Aug 2025

Marie

Great stay near a lot and can walk everywhere!!

Leisure Family

10/10

Exceptional

22 Aug 2025

Kristen

Lovely room, and we thoroughly enjoyed our stay.

Leisure Family

10/10

Exceptional

19 Aug 2025

David

Great hotel … zero complaints

8/10

Excellent

17 Aug 2025

Verified traveler

Great hotel fairly central to Venice centre.

The hotel looks recently refurbished to a high and sumptuous standard. The rooms were well presented, although the superior room was on the small size.

The shower had a secondary hand held outlet.

Breakfast was a plentiful continental affair but with a very limited hot selection.

Roughly 25 mins walk to San Marco Basillica.

Partner

10/10

Exceptional

10 Aug 2025

Dominique Cheri

Love this stay would definitely recommend in Venice.

Leisure Friends

10/10

Exceptional

09 Aug 2025

Shawn

Cozy and central!

Beautiful location, outside of the super congested center but close to everything. Staff is super friendly.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

ali

Excellent

10/10

Exceptional

07 Aug 2025

Dan

Just overall awesome place to stay

10/10

Exceptional

06 Aug 2025

Alyson

The hotel is in a fantastic location. It's off the main walking area, but close enough to be able to get to the square easily. The staff was very helpful and always greeted us with a smile. We loved our stay here. Thank you!

Leisure Family

10/10

Exceptional

01 Aug 2025

Kevan

Friendply place

Great location with lovely courtyard for breakfast and to cill out. Staff very friendly and helpful

Partner

10/10

Exceptional

26 Jul 2025

Pasha

Great location Great breakfast and amazing staff. Walking distance to water bus

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Stephanie

We thought the welcome staff were very kind. The room was very clean, cozy, and comfortable. I would stay again because of the convenience and wonderful breakfast.

Leisure Family

10/10

Exceptional

24 Jul 2025

Kerry

We stayed for 3 nights, everyone was friendly and welcoming, the location was ideal. I would happily stay here again

Leisure Family

10/10

Exceptional

15 Jul 2025

Silvia

Great hotel! Awesome staff

Leisure Family_with_children

10/10

Exceptional

15 Jul 2025

Daniel

Great hotel :-)

Beautiful hotel, clean and well kept rooms. Lovely staff and very accommodating - perfect place for a lovely, chilled stay

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Glenn

Great hotel! Excellent service, breakfast was delicious, close to good restaurants and very convenient to the train terminal. Overall highly recommend to anyone going to Venice!

Leisure Partner

10/10

Exceptional

10 Jul 2025

Jenry

Everything was perfect! A beautiful boutique hotel in the perfect location. The rooms were spotless and very comfortable. And the breakfast—hands down the best in town!

Business_and_leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Julia

Beautiful and quaint boutique hotel in Venice! Will absolutely stay here when we return!

10/10

Exceptional

09 Jul 2025

Betty

Fascinating old palace with wondeful garden tucked away in a quiet part of San Polo neighborhood, yet not far from the vaporetto. Convenient to both the Rialto and Accademia bridges. A hidden treasure!

10/10

Exceptional

09 Jul 2025

Verified traveler

Hidden Gem!

Staff were friendly and helpful. Good assortment of choices for the hotel’s daily breakfast buffet. Location was very good with a few eateries and shop close to the hotel. The location is away from the busy San Marco area, but steps away from the S Toma ferry/bus stop to go between the central train station and hotel.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Ron

Great location on a canal away from the crowds. Valentina (reception) was a highlight of the stay. Very nice and helped us with our travel arrangements the following day (thank you!)

We also had one of two balconies overlooking the canal!

Leisure Partner

10/10

Exceptional

06 Jul 2025

Veronika

Lovely hotel

Great stay, lovely hotel close distance to all points you should see when in Venice, lovely breakfast would recommend.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Scott

Cute hotel right on a canal and quick walk to water taxi stop. Massive breakfast and nice clean room. Excellent courtyard for morning coffee or an evening night cap. Great place.

Partner

10/10

Exceptional

03 Jul 2025

David

Breakfast is amazing and staff helpful

Leisure Partner