Name: Quality Inn Appleton West
Address: 3623 W College Ave, Appleton, 54914, US

2/10

Poor

05 Jul 2026

Bradd

Room smelled awful wouldn't stay there again

Self

6/10

Pleasant

07 Jun 2026

Heidi

The hotel is close to the interstate and ATW airport. The staff was polite and helpful. The building and room shows a lot of wear and tear. The 2 upholstered chairs in the room were quite dirty / stained.

Self

2/10

Poor

19 May 2026

Ted

Bathroom in first room was dirty - boot prints on floor
Second room given toilet didn’t work.
I just wanted 7 hours sleep.

2/10

Poor

19 May 2026

Joseph

This place was horrible! dirty, no hand soap at the sink, people outside fighting and screaming all night. The bedding had stains all over the place! We puched a chair in front of the door and threw our luggage on top, thats how unsafe we felt! I would NEVER recommend this hotel!

Family

8/10

Excellent

17 May 2026

John

Very average

Self

2/10

Poor

16 May 2026

Pauline

No elevator to the 2nd floor had to haul luggage up stairs finally got to the 2nd set of stairs a young man help me get it to my room and also help me get my luggage in the car that was very helpful. The doors needed to be updated not very secure no latch on the other side broken off carpet wasn't very clean not a very good selection for breakfast I wont go back

Self

8/10

Excellent

05 May 2026

ROBERT

A mini refrigerator and microwave were presided. The bed was comfortable. It was not a high end hotel, but it served its purpose well. Check in and check out were efficient

Self

8/10

Excellent

20 Apr 2026

Orian

Great room for the price. Only drawbacks is the breakfast was pretty much nonexistent and the beverage machine was empty.

Partner

6/10

Pleasant

19 Apr 2026

Tom

Older property. Well maitained.

Easy parking. Busy area with a lots of dining options. This brings lots of traffic noise.

Partner

2/10

Poor

12 Apr 2026

Christian

W on est stay ever ughhhh

Partner

4/10

Poor

11 Apr 2026

Maggie

The chair had bad stains as well as the bed sheets. Asked for a new room they claimed they had none available.

Partner

10/10

Exceptional

01 Apr 2026

Curtis

It was very good

2/10

Poor

29 Mar 2026

Jacob

Room smelled like dog fur. Carpet was very discolored. Bathroom towels and washcloths had red stains on the majority of them. The bedsheets smelled like wet dog. The TV stand/bedside tables had a white crusty substance of them. The hallway smelled like smoke. Parking was pretty easy and they had a free breakfast.

6/10

Pleasant

08 Mar 2026

Dale

Good price. Easy parking. Friendly staff. Room was clean but breakfast area was not the next morning. Only thing left was a few yogurt cups, cereal, and the make-you-own waffles at 830a. Were going to try the waffles but area didn't look clean, so we passed. Could have been great, just missed the mark on the breakfast area.

Partner

6/10

Pleasant

06 Feb 2026

Carrie

It was ok.

6/10

Pleasant

29 Dec 2025

GARY

TV didnt work properly. Staff not very helpful.

Business Self

6/10

Pleasant

08 Dec 2025

Courteney

There was a salad in the fridge and some dressing. I’m not sure how long it was in there but the avocado in the salad was unrecognizable.
Everything else seemed to be okay.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Todd

Nice place

2/10

Poor

14 Nov 2025

Steven

When we arrived we were informed that the hotel didn't have our reservations and we're booked up and only told us to call Expedia. We then spent an hour looking for another hotel with everything booked up due to the football game. Eventually we found a hotel that was 5x as much as what we initially expected to pay, but at least we had a place to stay. It was a very disappointing and stressful time, but luckily we were able to fix this mistake that wasn't caused by us with no help from the hotel. Another hotel we went to actually helped us looked for a place more than the initial hotel we were staying at. Extremely disappointing.

Leisure Partner

6/10

Pleasant

11 Nov 2025

Kristen

Relatively clean but very outdated and in need of a little TLC. Worked out well as a place to crash after a Packer game.

Leisure Partner

2/10

Poor

11 Nov 2025

Joseph

The room was dirty upon check in. Clearly not cleaned except bed made. No soap in the room whatsoever.

Prior patrons hat on the floor. Offensive note on the mirror from prior people.

Leisure Family

4/10

Poor

09 Nov 2025

Glenn

Filthy room in disrepair.
No fresh drinking cups and had dirty ice bucket.
Breakfast buffet was awful.
Coffee was so so.
Bed was lumpy
I wouldn't recommend this hotel to anyone.

8/10

Excellent

03 Nov 2025

Curtis

Easy psrking, restaurants close, nice staff

Leisure Pet

4/10

Poor

13 Oct 2025

Raymond

Bed was very visibly lumpy. Would post picture but no option for that. Breakfast first morning had pure liquid eggs and sausage wasn’t cooked. Second day it was cooked but not good. Vending machine for water didn’t work. Good thing there was a gas station within walking distance. Very load bang periodically, don’t know what it was.

Leisure

4/10

Poor

09 Oct 2025

Diocelina

During my checking in, the front desk employee didn’t show any education. He had two people talking with him, that in the time that I come in I feel that they started leafing of me. The employee said my room number loud, this is not safe for us, specially that I’m staying by myself. The room carpet is dirty, looks like they haven’t vacuum it for a while. In general, not happy at all.

Business Self

10/10

Exceptional

07 Oct 2025

Erik

I want to draw attention to the great customer service I received from the young man who helped me check in. After driving for several hours, I was ready to rest, so I was disappointed to hear that he saw no record of my reservation. I reviewed my Expedia booking to confirm with him that I was at the correct hotel on the correct day. He did some electronic digging, and after some anxious waiting, I heard him say, \"Well, we didn't receive your reservation properly, but I can see that you paid Expedia. I don't know exactly what is going on with this, because we do routinely receive reservations through Expedia, but the manager can look into that tomorrow. I will make you a reservation through our system directly for $0.00 so you can check in and not deal with any of this.\" I was delighted. This was professional, thoughtful, and kind. He saw that he didn't have to accept fault or solve the puzzle in order to help me. Let's just get this tired traveler a room. What a guy! Also, I really appreciated the free breakfast offerings. Look, any hotel can pile on the luxury if guests shell out the money in one way or another. I slept well here at a place that, to me, exceeded my expectations for the price I paid.

Leisure Self

8/10

Excellent

29 Sep 2025

Ron

Good stay, the pillows themselves are stained under the clean pillow cases.

Leisure Self

8/10

Excellent

26 Sep 2025

Brenda

It was great for the price, just needed a bed to sleep on for the night.

10/10

Exceptional

23 Sep 2025

Mary

Very polite, kind front desk. Rooms were clean. Breakfast area was clean. Would stay again.

Leisure

4/10

Poor

22 Sep 2025

Tyron

Has bugs

10/10

Exceptional

14 Sep 2025

Steven

Great value, conveniently located.

Business_and_leisure Partner

10/10

Exceptional

13 Sep 2025

Marton

Kind staff, easy parking, convinient bed

Leisure

4/10

Poor

10 Sep 2025

dennis

We brought back leftover pizza to our room and there were bugs like gnats or fruit flies all over. The rooms are very dated and dark, need to update the hotel.

8/10

Excellent

09 Sep 2025

KEATON

It's a solid hotel

8/10

Excellent

01 Sep 2025

Erik

Easy check in process and the room was clean.

Business Self

10/10

Exceptional

31 Aug 2025

Mirriam

Value for my money

Leisure Friends

4/10

Poor

18 Aug 2025

Mark

Room was ok
Bed was comfortable.
Didn't like that there was not a coffee maker in the room or lobby.
There was no food options. Place was set up for a breakfast area but there was no continental breakfast or coffee.

4/10

Poor

12 Aug 2025

Derrick

Windows leaked when it rained and started to pool in the window

4/10

Poor

12 Aug 2025

Mercede

Overall, just no.. The description photos do not match the rooms, and our rooms were clearly not cleaned properly before our arrival.. Our first room had a very strong unpleasant smell of warm feet and cigarettes. Despite that, the beds were not changed and there were fresh, crusty stains on all of the sheets and pillows. I have never asked for another room before, but the man running the front desk was very helpful and accommodating to my groups needs, and gave us a new room. Unfortunately, our “new” room wasn’t much better than the first.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2025

Eugene

Room was quiet. Staff was friendly.

Leisure Self

4/10

Poor

10 Aug 2025

Jackie

When I first got into the room there was a terrible smell.

Friends_and_family Friends

10/10

Exceptional

10 Aug 2025

Verified traveler

Good place to stay.

Quality Inn offers a basic continental breakfast. It is located near very tasty restaurants. Room was clean. Maintenance is prompt and professional when needed.

Friends_and_family Family

4/10

Poor

04 Aug 2025

Karen

Quality inn West college ave, Appleton

They didnt make up our beds or bring fresh towels. When my husband inquired, he was told, \"didn't you read you read the sign\"? He replied. What sign? He said it was sitting behind the hand sanitizer bottle. Why weren't we told upon checking in that you will have to request room service if required . Its not good customer service. Arrived on 7-31. Left yhe room on 8-1, came back room not serviced. husband went to tell them and got towels and had conversation with gentleman. Left room on 8-2 at the end of day and it had been done. Left toom on 8-3, Came back in evening, not serviced again after having a conversation
Paint bad shape over the air conditioner, walls chipped. Bathroom shower curtin moldy in hem, and bad stains . stool lid did not fit properly. Tub surround not in good shape.

Partner

2/10

Poor

28 Jul 2025

Michael

At check in we had to have the sheets change because there was hair all over them after changing the bed that evening when we decided to go to bed the bed and the pillows stunk of something I have never smelled before the worst smell imaginable it permeated all of our clothes even into the bags and the car after we put them in the trunk I would not stay at this property or any of its affiliates ever again

Leisure Partner

2/10

Poor

27 Jul 2025

Ereka

The property was not what was shown online. It was in need of many repairs and in our room dirty, moldy ahower curtain.Holes in walls and shower curtain broken from wall. Sink did not drain.

Leisure Partner

8/10

Excellent

27 Jul 2025

gary

No issues.

4/10

Poor

26 Jul 2025

Lawrence

There was mold all around the air conditioning unit and on the wall in the room. Disgusting.

Leisure Partner

8/10

Excellent

23 Jul 2025

David

It’s a Quality Inn.

4/10

Poor

23 Jul 2025

Debbie

The room had a funny odor and the shower curtain in the shower was moldy on the ends. We did, however, like the beds very much. They were extremely comfortable. The continental breakfast was not very good and the garbage where people put their items when they were done was filthy dirty on the top.

Leisure Partner

2/10

Poor

20 Jul 2025

Lori

When we checked in, we were given a room key. When we went to that room, it hadn’t been cleaned yet. Returned to the main desk and let them know the room was not clean. The front desk staff questioned me, and I said it was not cleaned. He contacted another person who went and checked on the room and came back and said it wasn’t cleaned. He then gave us another room, but did not apologize for the mixup. I had to say, “we don’t even get an Oops, sorry about that?”. He then said sorry. Once in the new room, the sink did not drain properly. When we finally decided to go to bed, there was a brown bug underneath the sheets. When I addressed it with the front desk, they said maybe someone left the window open they would check on it. They were very unprofessional and had zero customer service skills.

Leisure Partner

4/10

Poor

20 Jul 2025

Chakradhar

The below average

6/10

Pleasant

15 Jul 2025

Mark

We felt for the cost and appearence it was not a good value

8/10

Excellent

14 Jul 2025

Mary Jo

Faucet over sink loose as was electrical outlet with hair blower. Otherwise all good

Leisure Family

4/10

Poor

13 Jul 2025

Scott

Hotel had a funny smell and didn’t seem clean

Leisure Family

8/10

Excellent

04 Jul 2025

Michael

It was great for the price. The only issue we saw was the bedding. I don't think that whoever cleaned that room changed the bedding. There were long hairs on the sheet. I mean that could have been from the housekeepers I don't know. The comforter definitely wasn't clean. There were stains all over it. The staff did give us a new clean comforter to replace it. All in all for the price it wasn't bad

Leisure Partner

2/10

Poor

28 Jun 2025

Kurt

They over booked the rooms. I drove 5 hours to Appleton from Saint Paul and didn't even get a room which I reserved a room 3 weeks in advance. Stupid Hotel.

Leisure Family

2/10

Poor

23 Jun 2025

Thomas

Poorly trained staff, television did not work properly.
Dirty room and chairs. Poor to no wi fi.

Leisure Family

4/10

Poor

21 Jun 2025

Becky

When we checked in our room was not made up from previous guests. We were going to leave and request a refund.The hotel was booked and the area hotels seemed to be full as well. It soon became apparent that Cynthia was the only staff in the hotel. So we waited while she cleaned the room. In the meantime other guests came to ask for towels because they hadn't gotten any. Two guests reported that when they checked in someone else was in their room. I don't know who would have been responsible for that mix up. And the phone was ringing a lot.
Cynthia kept her cool, she was patient and courteous while having a terrible lot to deal with. Management needs to step up.
The hotel is old , carpeting old, place needs attentions. And there is no elevator.

Leisure Partner

8/10

Excellent

09 Jun 2025

Robert

Room was clean, breakfast was basic. The only negative was that there were no sidewalks to walk to local establishments.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Margaret

Very clean

Business

6/10

Pleasant

17 May 2025

Youa

Convenient location but the hotels was lack of towels, no tissue paper, table light and refrigerator is not working. Bathroom fan switch was not working properly. Not very clean hotel, but was ok for last minutes booking.

Leisure Family

2/10

Poor

13 May 2025

Jessica

The first thing I noticed was the whole hallway smelled like cat pee. My room had an empty toilet paper roll. No washcloth or tissue was provided. And at 10:50 AM some guy knocked on the door and opened it without even asking if he could come in to tell me check out is at 11. I could have been getting dressed or something and I am a single female in the room by myself so that really upset me. also, the front desk was littered with garbage from food and drinks.

Business Self

4/10

Poor

05 May 2025

Corey

Garbage

Bed uncomfortable,cable garbage,you can't go in but one way which if you have a lot of luggage you can't get in no other way ,not friendly

Partner

10/10

Exceptional

19 Apr 2025

jose pedro

Quiet and easy access.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Box

Excellent

6/10

Pleasant

12 Apr 2025

Verified traveler

Hotel was clean and quiet. It could use some cosmetic upkeep and basic maintenance. Pet-friendly. Convenient location. Served its purpose as a cost effective place to sleep while visiting family.

Friends_and_family Family

8/10

Excellent

04 Apr 2025

JOSE

I DID NOT LIKE THE CURTINS IN THE BEDROOM THEY WERE BROKEN

Leisure Self

8/10

Excellent

03 Apr 2025

Ly

Nice and quite area; great for quick 1 day stop.

2/10

Poor

21 Jan 2025

Kelly

I canceled my reservation less than 1 hour after i made it because i had a mix up in dates and they would not refund me. Poor service. People make .mistakes .

Leisure Family

8/10

Excellent

05 Dec 2023

Bradley

Would stay again.

Went to Packers game. Stayed 2 nights. Price was very fair. Close to restaurants downtown, and business. Would stay there again.

Friends_and_family Family

10/10

Exceptional

03 Dec 2023

Ross

Good location on the way to green.bay

Leisure Friends

6/10

Pleasant

30 Sep 2023

Richard

Bed was okay but the room itself was dirty

The rooms was filthy.no ole to hang clothes, the coffee pot still had the used pod in it, the tub had no drain plug, the carpet was stained, the corners in the bathroom were filthy, the nightstand had sticky stuff on it , the stair car was filthy. Also the breakfast was terrible. It had , waffles, bagels , bread and cereal. The pan for hot food was totally empty.

Partner

2/10

Poor

25 Sep 2023

Janice

No TV

No tv, no coffee pot.

Friends_and_family Friends

6/10

Pleasant

31 Jul 2023

Keith

My room was clean. Did hear another guest complain about their room being dirty. It was hot. The air conditioner was plugged into a surge suppressor that was being used as an extension cord. The air conditioner was small for the room and outside temps. It ran the whole day and night to keep up. The next day, temps were lower and it did ok keeping up. The carpet in the hallway and stairs was older. There was no elevator.

Leisure Self

2/10

Poor

30 Jul 2023

Mark

Stained bed sheets and pillow cases and towels.Really dirty room.I was there 3 days-never any room service,even after I requested it.Eggs cold three days in a row.TV no local channels.Nobody to check me out at 6:30AM.
Nobody there.

2/10

Poor

29 Jul 2023

Daniel

Very old property in desperate need of refurbishment. Pillows and linnen looked like theyve been in use for several years.

Leisure Family

2/10

Poor

29 Jul 2023

Michael

Don’t stay here.

The hotel was grungy, seemed kinda clean but towels, for example, were very well worn. TV did not work well, and AC was an Home Depot window ac that was under powered for the room. The biggest issue was they “lost” my reservation and tried to charge me current rate which was $250 an night. I was not the only one many people were complaining in the EAA chat. Don’t waste your money.

Self

4/10

Poor

26 Jul 2023

Jeremy

This is one sketchy joint - only reason to stay here is when you want to attend the EAA airshow in Oshkosh and there is no other place to stay.

Leisure Family

2/10

Poor

25 Jul 2023

Roger

TV- no remote or antenna coax and staff didn't fix so we had no working TV. Reserved 1 king sized bed, got 2 full sized. Wife & I had to sleep on different beds.

Partner

10/10

Exceptional

22 Jul 2023

Paula

Nice convenient motel.

Business Partner

2/10

Poor

21 Jul 2023

Sharon

Room had an unpleasant odor. Coffee pot with no coffee available, no tissue in dispenser, shampoo insignificant size too small, only one wash cloth for 2 people. Bathroom looked dirty. Ice machine out of order. Morning breakfast: black bananas, moldy oranges, hard bagels, no creamer. Chose not to eat there. Would not choose Quality Inn in the future.

Leisure Family

2/10

Poor

16 May 2023

Darrel

My room was absolutely disgusting. I have never been in a worse hotel. The room smelled like wet dog. The a/c was broken. The tv was broken. The phone line attached to the room phone- was literally cut in half. The bathroom could not have been more filthy. What a waste of money. I could have slept in my car & had a better experience.

2/10

Poor

10 May 2023

Jordan

No working A/C. Dirty towels in the bathroom.

Leisure Self

4/10

Poor

01 May 2023

Jill

Dog skhow

Tv wouldn't work in room girl came to check couldn't fix it said would move me next day she didn't. Hair all over bath tub. Empty Walmart bags on floor side of bed. Couldn't find anyone at check out when i did 15 min later he couldn't care less. Door was supposed to be unlocked at 5am at 6:15 still wasn't

Self

2/10

Poor

30 Mar 2023

Sean

I made reservations 3 weeks in advance. After driving 22 hours to help with funeral arrangements. I arrived to check in and they told me to go somewhere else because they didn’t have any rooms because of a plumbing issue. There were 2 police vehicles evicting someone from this drug den called a hotel when I arrived as well. Then they gave me a disgusting room that hadn’t been cleaned and had cannabis buts throughout the room. There was a note on the door for the previous person saying they owed 700 dollars cash for rent. It was impossible to sleep at night. The drug addicts were yelling and screaming all night going in and out slamming doors. There was no one to complain to between 9 and 7 if you could find someone at the desk. I had to call to try and change rooms 3 times. I was told they couldn’t help me because rooms needed to be available for arriving guests. They were more important than my arrival apparently. I spoke to a few other guests and the police when they arrived for a third time. The staff rents out rooms for cash and doesn’t document it so they can keep it. I need to call the corporate office. I want my money back.

Leisure Pet

2/10

Poor

17 Feb 2023

Troy

upon arrival sign stated under new ownership. front desk person was totally incompetent. door key doesnt work, no towels, tv remotes in the room. room was filthy.

4/10

Poor

23 Jan 2023

Mongo

The hotel room wasn't very clean. There were specs of garbage on the carpet. Specs in the sink & bathtub. A lot of dust on the bedframes & on the sofa chair. The window was also open, it's winter...

Business_and_leisure Family_with_children

2/10

Poor

13 Jan 2023

Rick L

My room was so disgusting I would not even take a shower. The bedding was gross and did not look clean and the chair that was in the room was dirty, I would not sit on it. I would never recommend this hotel to anyone.

Leisure Friends

2/10

Poor

10 Jan 2023

STAR

worst stay ever

room was not clean, service was bad, no tv, bed sheets was not clean, and plenty more

Business

2/10

Poor

09 Jan 2023

Ladd

Disgusting, filthy rooms, dirty walls, shower and stained and soiled floors. Absolutely will never stay at a “Quality Inn” Again!!!

Leisure Family

2/10

Poor

02 Jan 2023

Brooke

Rundown hotel

The hotel is broken down and dirty. Our bathroom had mold on the curtain and tile, carpeting is stained, walls are chipped, vending machines are missing. Would not recommend!

Partner

2/10

Poor

02 Jan 2023

Hailey

I am used to staying in sketchy hotels, but I have never experienced anything like this. OUR SHEETS HAD BLOOD ON THEM and there was a plastic bagged taped to the ceiling where the smoke detector was suppose to be. When I requested a different room, they told me there were no other rooms available. I then asked for a change of sheets and they said “I’d have to gather the sheets and we are already low on King size sheets.” Completely unacceptable and a TOTAL WASTE OF MONEY.

Leisure Partner

2/10

Poor

02 Jan 2023

Ashly

Terrible DO NOT Stay here

Absolutely terrible. Dirty room, no comforter on the bed, no bath towels, no housekeeping on duty for 2 days. anyone Could access the hotel anytime by getting into the doors without a key card. Broken door handle to exterior door to get in. No breakfast. Random person sleeping in the lobby with all the lights off in the middle of the night. Fitness center wasn’t open at 6am like it was supposed to be. Wholes in the drywall with hot wires exposed. The worst experience I’ve ever had. A simple clean room with basic necessities is all we wanted and paid for. We will never use Quality Inn ever again.

Friends_and_family Family

2/10

Poor

02 Jan 2023

Samantha

Where do you want to start! There was no housekeeping staff, the room was dirty, the floor was not vacuumed, the bedding was not changed, had to ask for clean towels. They kept telling us our room was going to get cleaned and it was not.

Leisure Friends

2/10

Poor

27 Dec 2022

Jaimee

Sold off our room and we didn’t find out until we arrived. No one reached out to let us know that the room we reserved was no longer available. We arrived at 11:00 pm and that’s when we were notified. So we had to find a new place to stay that late in the evening. Wasn’t impressed…

Leisure Family

4/10

Poor

23 Dec 2022

allison

No breakfast, room was not clean (used soap in tub, no coffee by machine, no tissues, used cups, few towels) tv did not work.

Leisure Self

2/10

Poor

21 Dec 2022

Michel

The building from the outside looked okay. The inside of the building shows it's age. It needs to be renovated. Old curtains hanging up, walls are marked up where furniture was before. The bathroom was the worat part, with a very dated bathtub, some mold in the grout, a toilet handle that doesnt work the best and a very loud , old exhaust fan.

Leisure Family

2/10

Poor

21 Dec 2022

Linda

Worst place I’ve ever stayed

This is the worst place I’ve ever stayed! You cannot control the temperature in your room, the cable and internet did not work, towels thin and with holes, dirty walls, dirty headboards, not vacuumed, mold in the shower, no hair dryer or iron and I have picture. No help or resolution from front desk and you have to wait until your stay is complete to complain to Choice customer relations. No moving to another room or even offered to have it cleaned again. Rated good 7/10 on hotels site. They need to rethink this place being on their site. Covid cleaning listed on the site, not even minimal cleaning. The only thing clean was the linens! The towels, most people would use as rags at hone.

Friends_and_family Family

2/10

Poor

21 Dec 2022

Margarita

Arrived to a confirmed room only to find out I didn’t have a room. Only room they could offer was one without bathroom as door was locked. Management over booked hotel and allowed stay overs which bumped my reservation leaving me stranded

4/10

Poor

21 Dec 2022

Diane

We arrived at 2:50. Clerk would not check us in until 3:00. Then we had to wait in line with other arrivals. Not very clean. Had a King room, but only one washcloth and towel for 2 people. TV didn't work. Continental breakfast was poor. Dough to make waffles, but no maple syrup, etc.

Leisure Family