Name: Sonesta Simply Suites Jersey City
Address: 21 Second Street, Jersey City, 07302, US

10/10

Exceptional

11 Jul 2026

Eric

Everything was better than expected.

Self

10/10

Exceptional

08 Jul 2026

Donna

I only had one problem and it has happened the past 2 times I have stayed at Sonesta suites, not just the Jersey city. I am in a wheelchair and 2 times while I was alone in my room showering the automatic lights shut off leaving me in pitch black bathroom and great difficulty trying to transfer back into chair. The light switch that is automatic shut off is by the door and no way to reach it from shower or commode. Even moving arms did not make it come back on, very Dangerous. There should never be an auto light shut off in ANY bathroom. I can understand in kitchen or other lighting, but NEVER a bathroom. I was only in there 10 minutes. Other than that I love Sonesta Suites and all their staff and am staying at one again this weekend.

Partner

2/10

Poor

08 Jul 2026

Yesenia

The ac smelled like mold it was very humid in the room & they need an upgrade!

Partner

8/10

Excellent

06 Jul 2026

Jose E

I had a very pleasant stay at Sonesta. The hotel is in a great location, and everything was very clean and well maintained. The parking garage is very convenient, especially for guests traveling by car.

My only suggestion is that the hotel should offer breakfast, as it would make the stay even more enjoyable.

One issue I experienced was with parking when the hotel was very busy. Even after paying for parking, it was difficult to find an available space. I believe the hotel should keep track of how many parking spaces are available before charging guests for parking. This would help avoid frustration and improve the overall guest experience.

Another suggestion would be to place a local information guide in every room. It would be very helpful for guests to have information about the city, nearby restaurants, transportation options, attractions, shopping, and other useful services.

Overall, I enjoyed my stay and would definitely consider staying here again.

Partner

10/10

Exceptional

05 Jul 2026

Martha

It’s a very convenient place to stay with some restaurants around in front of the river with a beautiful view of the city

Partner

10/10

Exceptional

04 Jul 2026

DEEP

Clean rooms and friendly staff

Partner

6/10

Pleasant

02 Jul 2026

Derek

It was a standard place, kitchen and bathroom were basic. The room did have plenty of space and the bed was comfortable. I was not happy about the additional $25 charge for parking.
Hotel was in a good location

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Stephany

The shower was not working 100%
I stayed there for 4 days and all the days the sound start around 6 am. Idk what was maybe the doors or people dancing but your can hear the hard noises.

Family

10/10

Exceptional

30 Jun 2026

Andres

amazing views, great foods nearby and safe parking

Self

10/10

Exceptional

28 Jun 2026

Jackeline

Clean, peaceful. and available parking

Partner

10/10

Exceptional

27 Jun 2026

Jennifer

The staff was great! The rooms super clean! They were sooo busy with the World Cup but still delivered. Loved the Rita Ice truck ! They could accommodate an early check in. Aiesha (did not spell correctly ) but she was so wonderful.

Family

10/10

Exceptional

23 Jun 2026

Yiduo

We had a wonderful staying at Sonesta Simply Suites Jersey City!! Would definitely recommend and come back again!!

Partner

10/10

Exceptional

23 Jun 2026

Adoum Youssouf

My stay was amazing! it’s 11/10

10/10

Exceptional

22 Jun 2026

Tejal

Nice hotel to stay as there nice restaurant around.

Family

8/10

Excellent

21 Jun 2026

Marcos

Everything was splendid

10/10

Exceptional

18 Jun 2026

Jacqueline

Excellent stay and super friendly and helpful staff!!

Self

6/10

Pleasant

16 Jun 2026

Mary-Helene

It was fine. It was geared more to longer stay guests than an over night.

8/10

Excellent

09 Jun 2026

Nadeem

Staff can be more friendly

10/10

Exceptional

08 Jun 2026

Thomas

Our room was great! Comfy bed, desk to work from, and kitchenette so we could make coffee and heat up food. Easy walking distance to public transportation.

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Raecheal

It was very hard to sleep due to the noise from the train that was right next my room. The walls are also paper thin. I could hear the conversation right next door clearly. The TV volume would not go lower than 10. And the bed was very uncomfortable.

Partner

10/10

Exceptional

31 May 2026

Rachel

Wonderful location if you don’t want to stay in manhattan. Easy to walk to Path train

Friends_and_family Family

10/10

Exceptional

28 May 2026

Ahmed

Clean room

8/10

Excellent

26 May 2026

huili

Location is good.nice place

10/10

Exceptional

24 May 2026

Shelley

If you need a kitchen this is a good option to stay. Practical studio room with kitchen amenities. Clean. Comfortable.

Self

8/10

Excellent

22 May 2026

Patricia Lynn

Friendly staff…helpful….good price….i would stay here again…clean…great ice cream selection😎

Self

2/10

Poor

22 May 2026

Justin

they kept my $150 security deposit because there was a bowl that was cleaned but drying but not put back in the cabinet.

Self

10/10

Exceptional

20 May 2026

Bill

The hotel was everything I expected, and I was very happy with my stay there. Everything was safe and clean. The staff were incredibly helpful and friendly. My only request is that more drink options be available in the shop (I drink Coke) and that the ice dispensers in the rooms' refrigerators dispense ice quicker than 6 cubes every 3 hours.

Self

10/10

Exceptional

19 May 2026

Weiguo

pretty good

Family

10/10

Exceptional

17 May 2026

Agustin

Parking not included👎

8/10

Excellent

15 May 2026

Thomas

Room was very clean and spacious. The smoke detector directly over the bed had a green light that was so bright it casted a shadow. The light rail and construction was loud but manageable with ear plugs.

Self

10/10

Exceptional

13 May 2026

Loga R

Clean and spacious room. There is cooking facilities but I didn't use it. Free laundry. 10mins walk to Exchange place and Hudson River. 10min walk to whole foods and plenty of dining option. Tram is 2mins away and 2 stops away from a shopping mall. Love the location.

Partner

10/10

Exceptional

12 May 2026

Dawn

Convenient location close to the water, new/clean facility, abundant parking, walkable to anywhere in town, friendly and helpful staff, very comfortable room.

Partner

10/10

Exceptional

09 May 2026

ericka

Great experience!

8/10

Excellent

08 May 2026

Ivonne

For one night It Is ok

Self

10/10

Exceptional

05 May 2026

Grace

Amazing staff super sweet and accommodating! Also free laundry and drying you just need to provide your own detergent and dryer sheets. They have it to buy at the front desk. I highly reccomend and it’s close to the pier

Partner

10/10

Exceptional

04 May 2026

Joaquin

Excelente

10/10

Exceptional

03 May 2026

Fernando

Good location. Very clean and well equipped.

Self

10/10

Exceptional

02 May 2026

brandon

Did some research to find the most affordable hotel near the water in Jersey City so we can enjoy looking at the city one night and morning before actually going into it and this place was exactly what we wanted. They gave us a nice room with a water city view away from the train tracks, and that is what I recommend what you want staying here. The bed and room was clean and comfy. Everything was walkable to the path subway, ferry, and hotels on the water that have restaurants overlooking the city. So close to everything, after dinner at exchange place with epic views, we did not even plan on going into the city our first night, but the path subway was right there, so we went into Manhattan for a couple of hours anyways because it was so convenient to walk to from our room. So this hotel was great for what we wanted for one night memorized by the city views so close to this hotel. I would stay here again for sure.

Partner

10/10

Exceptional

01 May 2026

Melissa

Great location- Proximity to public transit (Harborside lightrail station, Path subway station, Paulus Hook ferries) was perfect. Small cafes walkable. Target delivered my groceries. Uber eats robots in the neighborhood. My 1br room had a picturesque view of the Hudson & Lower Manhatten (including Freedom Tower/ OWTC), abeit between other NJ towers; then a building site crane was installed, obscuring my view. Glad I was able to see the skyline sans crane for 1 of my 3 nights. My space ideal for my needs. Tub water was hot. Ice maker was startlingly loud dump cycle at night. Neighborhood was quiet at night, except for light pollution affected birds. But I like birds. Amenities I didn't use- Enterprise car rental on site. Kitchen equipment (rice cooker, crockpots, waffle irons, etc) for loan. Staff was 24/7 & professional. I would stay here again.

Self

10/10

Exceptional

01 May 2026

Maria

I picked the location because of an event I had to attend the next morning. It was in walking distance. Parking was easy and safe as well.
The staff were friendly from the moment we walked in. The hotel and room were clean and orderly. It had everything we needed. I would definitely recommend.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Wambui

Large rooms

Self

10/10

Exceptional

29 Apr 2026

Melanie

Absolutely fabulous hotel!! Took my son on a trip to NYC for his 18th birthday, it was a first time for both of us , so I went off of other reviews and we were not disappointed. The location was on point, just a 5 min walk to the PATH train that takes you right into NYC world trade center subway station in just a few short minutes. The hotel was super clean, quiet, smelled lovely, modern, having the kitchen was a nice bonus. Jersey City itself was lovely to walk around in. There was a Whole Foods not far if you needed anything, lots of food choices to chose from to eat out at or bring back to hotel room. We felt safe in both cities and honestly, cannot wait to come back. I've already recommended this hotel to several friends and will happily book here again on our next visit!! Shout out to the front desk staff, they were so very kind and helpful no matter who was up front in guiding us around the city and where to catch the trains!! We would highly recommend staying here if you don't want to stay in the \"big city\" as it was so very easy to get there and didn't take very long at all.

Family

10/10

Exceptional

27 Apr 2026

Ricardo

Very well located, clean, parking available, close to PATH.

Partner

10/10

Exceptional

27 Apr 2026

Stephanie

Stayed there for one night. Very convenient to the path train station. The room was nice and clean. the shower head pressure is not the best. But, other than that the stay was pleasant. Very friendly staff.

Partner

10/10

Exceptional

20 Apr 2026

Yaron G

Check-in was smooth and efficient. I was allowed to check in more than an hour early and was able to get a noon check-out with no issue. Parking was super convenient--the cost was reasonable, and the lot is directly out front of the hotel.

Partner

8/10

Excellent

18 Apr 2026

vaibhav

It was good experience overall i stayed for two nights

10/10

Exceptional

13 Apr 2026

Jade

.

Partner

2/10

Poor

09 Apr 2026

Andrew

We booked a 1-night stay through Hotels.com. We arrived late at night after my performance. We were given a room on the 2nd floor, promptly unpacked, and went to bed as I had a matinee performance the next day. Shortly after putting out the light, we were disturbed by the sound of a tram rolling by loudly. This continued the whole night. Turns out the track was right outside our window. Even with a white noise app, there was no getting away from the periodic rumblings—and yes, vibrations—of the tram service. We were too tired to get dressed and ask for another room after unpacking all our things. We tried to sleep but it was one of the worst nights I've ever spent in any hotel. The queen bed mattress wasn't even comfortable. I tried the chair instead and it was equally uncomfortable. My Apple Watch confirmed I barely slept that night. It was not the night of rest we paid for and very much needed. In the morning, when I complained to the manager, he responded \"Well, you booked through a third party site. If you had gone to our site directly you would have had the option to pick a room on the other side of the hotel.\" Wrong answer all around. We shouldn't be penalized for using a third party site if it offered a better price. And it's simply outrageous for any hotel to offer rooms adjacent to any kind of train tracks and not make that abundantly clear on ALL site at the time of booking. Only after a great deal of back and forth did he grant us a partial refund. Never again.

Partner

8/10

Excellent

06 Apr 2026

Sharmeen

The room was neat and clean. The sofa bed was not very comfortable, but the queen bed was comfortable. The check in and out process was very smooth and the staff were helpful.

Family

6/10

Pleasant

06 Apr 2026

John

Checki in was fine. The older gentleman at the front desk was rude and arrogant on our departure.

Partner

8/10

Excellent

03 Apr 2026

Nino

It would be great if they cleaned the room more often. Staff are very friendly. Kitchen is very quiet.

Family

10/10

Exceptional

02 Apr 2026

Carlos

loved the full kitchen in the room

Partner

10/10

Exceptional

31 Mar 2026

Heidi

Very short but wonderful stay. We will definately be staying again when in Jersey City.

Partner

10/10

Exceptional

30 Mar 2026

Marc

Good hotel

Self

10/10

Exceptional

29 Mar 2026

William

Great hotel in a great location. The free laundry was a bonus I was not expecting. The kitchens in the rooms helped us save some money by not always having to eat out all the time. Location was also great as it was within walking distance of two different PATH lines into New York.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Guillermo

Well equipped, you can ask for a variety of extras at no charge if required (e.g. More utensils, slow cooker). Fantastic location just a few blocks away from two PATH dtations connecting to NYC in roughly 15 mins. Nice neighborhood with stores and restaurants st walking distance. Amazing value for the money

10/10

Exceptional

27 Mar 2026

Christy

Perfect stay! Easy check-in and out. Clean and very accessible to local restaurants.

Self

10/10

Exceptional

24 Mar 2026

Zhuqi

Very good

10/10

Exceptional

22 Mar 2026

Cara

Our room was clean, the staff was friendly and my son just loved the 24 hour self checkout snack bar. It was so easy to get over to the path station to get into the city even with the construction in the area. Would stay here again easily.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Kenisha

Clean room, staff great and helpful with good suggestion, parking secure

Self

8/10

Excellent

20 Mar 2026

Wakako

Ample room to be relaxed, feeling at home!

Partner

10/10

Exceptional

19 Mar 2026

Josephine

I would highly recommend this place very clean, service was great and accommodation was superb.

8/10

Excellent

17 Mar 2026

Jorge

Yes

Partner

2/10

Poor

13 Mar 2026

Rangel

Muy mala atención al cliente en la entrada

10/10

Exceptional

12 Mar 2026

Jim

Great location, reasonable and close parking

10/10

Exceptional

12 Mar 2026

Ari

Fantastic stay - everything was really wonderful

10/10

Exceptional

11 Mar 2026

William Michael

Beds and climate were great

10/10

Exceptional

11 Mar 2026

Neha

My stay was exceedingly pleasant.

10/10

Exceptional

11 Mar 2026

Heo Jeng

Plenty of nice shops nearby within walking distance. Very convenient and safe.

Family

10/10

Exceptional

11 Mar 2026

Nateaya

The heat was set only to 72, Pretty cool night. Membership allowed early check in.

Family_with_children

8/10

Excellent

10 Mar 2026

Min Jun

good location with a big kitchen. Good with a family

8/10

Excellent

01 Mar 2026

John

Even though they let us check in early. The 5th floor rugs in all rhe rooms were getting cleaned. We are glad to be able to check in early and we had plans to do something as soon as we got there , so cleaning the rugs wasnt such a big deal

Partner

8/10

Excellent

28 Feb 2026

John

Clean room, kitchenette was nice to have. No problems

Partner

6/10

Pleasant

27 Feb 2026

Paul

The reception area was clean and front desk person very polite and accommodating.

The room was clean. However, there was no ice in the freezer. I went to the front desk and they let me know there are no ice machines on property. She suggested I turn on the ice maker in the freezer. There was no ice maker in the freezer.

If you want cold drinks, bring ice!

Partner

10/10

Exceptional

26 Feb 2026

Mary

The staff at the reception desk were great at helping me navigate the light rail system and the local coffee shops

10/10

Exceptional

25 Feb 2026

Kyshon

Amazing!

Self

10/10

Exceptional

23 Feb 2026

Elizabeth

Nice staff, clean room, great location

Self

10/10

Exceptional

20 Feb 2026

Diane

Clean room and amenities. The queen studio was more than adequate size and dishes; utensils and appliances were very clean. I especially liked that the parking lot was gated with key card entry. The staff was friendly and more than accommodating.

Self

10/10

Exceptional

16 Feb 2026

Amber

Room was very clean, front desk was helpful convenient location.

Business Partner

8/10

Excellent

16 Feb 2026

Edward

They

6/10

Pleasant

14 Feb 2026

George

A

Leisure Partner

10/10

Exceptional

29 Jan 2026

William

Room was imaculate, front desk staff was very efficient and polite. Loved that there was a microwave and coffee maker in the room. Grab and go allowed me to get a quick, microwaveable dinner without having to find a restaurant

Business_and_leisure Self

10/10

Exceptional

28 Jan 2026

MUSTAFA

Grear staff, convenient location

Leisure Family

8/10

Excellent

20 Jan 2026

Keerthana

Clean room and helpful staff.

Leisure Friends

8/10

Excellent

11 Jan 2026

Stuart

Clean, well appointed room. Great location. Available parking (for a fee) was anlso a big plus. Only negative was the noise from the light rail train outside. Suggest people request a room on the other side of the building from the light rail track.

Leisure

10/10

Exceptional

10 Jan 2026

Jonna

Clean

Leisure Self

2/10

Poor

30 Dec 2025

Sheeraz

It’s worth it I paid almost 400 looks like motel

Leisure Partner

10/10

Exceptional

27 Dec 2025

Blake

Spotless, and excellent service 10/10.

Leisure Friends

10/10

Exceptional

23 Dec 2025

George

Everything was great

4/10

Poor

18 Dec 2025

Michael

Not a good value given the pricing. Also, staff were consistently rude and not helpful.

10/10

Exceptional

17 Dec 2025

Orlando

Nice hotel
Good location
Only complaint is the motion sensor on the bathroom light. Light would turn off while I was in shower.

10/10

Exceptional

15 Dec 2025

Deborah

I will recommend staying at this hotel. The staff was really nice

Leisure Partner

10/10

Exceptional

15 Dec 2025

Brianna

Safe, clean, and walking distance to the PATH station! Beautiful view of the city!

10/10

Exceptional

15 Dec 2025

Aaron

This is one of thie nicer hotel's around, the staff were amazing. Everything was clean and comfortable.

Business Self

10/10

Exceptional

14 Dec 2025

Julie

great staff

Leisure Family

8/10

Excellent

12 Dec 2025

Mark

Good: Staff was great and suites were nice! Check in was quick and easy. Ferries to Manhattan, Statue of Liberty and Ellis Island within walking distance. Plenty of good food within a five minute drive. Private parking that is come and go.

Room for improvement: Top floor, so showers had low pressure, with a few dirty spots up top. I am a taller person so I often see dust & dirt higher on walls and ceilings.

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Corrina

I should have looked at the description online because I didn’t realize it was an extended stay hotel and they only did room service once a week. Plus there’s no breakfast. No amenities whatsoever. The one light to the whole stay was free laundry. Plus the location was prime, easy access to PATH.

Partner

8/10

Excellent

03 Dec 2025

Annesley Niroshan

Yep

Business Self

10/10

Exceptional

02 Dec 2025

Javier

Staff are friendly and helpful