Name: Es Princep
Address: bala roja, 1, Palma De Mallorca, 07001, ES

10/10

Exceptional

03 Aug 2026

Lindsay

Staff was very welcoming and helpful with booking a boat excursion for us!

8/10

Excellent

23 Jul 2026

Joseph

Nil

6/10

Pleasant

22 Jul 2026

Alexandra

We just returned from a 3 night stay (2 adults and 2 well behaved teenagers). The hotel is in a good location and the rooftop terrace and pool are a welcome addition, especially in the heat.

We had 2 adjoining rooms with a central sitting room which worked well for our family. The rooms were of a good size, however, the master bedroom was open plan and the shower, sinks and w.c. were all within the room itself creating a lack of privacy and a general feeling of disorganisation.

The staff were mostly friendly, but they did not appear genuinely happy to be there and were often a little cold and uncaring. We often felt as though we were not welcome, which is unusual for such a highly rated hotel.

We had one lunch on the roof terrace, but we had to return 3 of the 4 meals because the chicken was extremely undercooked. The chef insisted that this was normal, but we’ve never been served near-raw chicken - it is a health hazard and is not safe to eat. Thankfully the waiter did not charge us for those meals.

10/10

Exceptional

08 Jul 2026

Lindsey Sharon

Lovely hotel with very pleasant staff who were always looking to go beyond expectations. The pool deck was lovely - and drinks and food were very good, although expensive compared to eating out with so many good restaurants close by. We both had a lovely massage in the Spa. Our room and in particular the bed and pillows were very nice - cleaning and turn down services were excellent. We felt that the position of the hotel was perfect for us - a little walk into the centre and to the beach - but we also liked the local areas and being amongst the locals. The front desk helped us get organised for a trip to Soller and we also booked a boat trip through Get Your Guide which was excellent. Overall an excellent holiday.

Partner

10/10

Exceptional

03 Jul 2026

Andrew

Excellent hotel in a perfect location with brilliant, helpful and friendly staff

Partner

10/10

Exceptional

21 Jun 2026

Denis

Best hotel I’ve ever stayed at. The service from the hotel staff is perfecto in every way. Best vacation I’ve ever been on made that much better by the staff at the hotel. Came to Mallorca for a wedding and thought I would never come back, but thanks to the hotel and the beauty of the island I don’t have any doubt I will be back here again staying at Es Princep!!

Partner

10/10

Exceptional

13 Jun 2026

Michael

Simply the best hotel in Palma

Self

10/10

Exceptional

11 Jun 2026

gustavo

Our stay at Es Princep was outstanding from start to finish.

The hotel combines luxury, comfort, and a truly professional atmosphere. What impressed us most was the professionalism, attentiveness, and genuine friendliness of the staff. Every team member was readily available to assist with anything we needed, making us feel welcome and well cared for throughout our stay.

The property itself is beautifully maintained, with elegant rooms, excellent amenities, and a perfect location for exploring Palma. The rooftop experience deserves special recognition. The drinks were expertly prepared, the ambiance was sophisticated yet relaxed, and the views over the city and the sea were simply spectacular.

A special mention goes to the rooftop Smashburger, which was one of the highlights of our stay. Perfectly cooked, flavorful, and surprisingly one of the best burgers we’ve had during our travels.

If you’re looking for a hotel that combines exceptional service, professional hospitality, outstanding food and beverages, and a memorable rooftop experience, Es Princep is an excellent choice. We would gladly stay here again and highly recommend it to anyone visiting Palma de Mallorca.

Family_with_children

10/10

Exceptional

10 Jun 2026

Karen

Excellent as always. Looking forward to our next visit.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Gregory

.

Partner

10/10

Exceptional

29 Apr 2026

Roshnee

Great location and the bus from the airport stops just nearby.

You will not find better staff anywhere in the world. Just a great team!!!!

Family

10/10

Exceptional

21 Mar 2026

MEI

Yes

Self

10/10

Exceptional

10 Mar 2026

Susan

The staff were very helpful and cheerful.
The roof top bar was excellent and the breakfast selection was outstanding. Hot and cold options.

Friends

10/10

Exceptional

22 Dec 2025

Navid

Great staff - very friendly and helpful with any requests
The hotel is very clean, very well located and overall a great experience

10/10

Exceptional

17 Dec 2025

John Paul

Very nice hotel, amazing service from the staff, would be happy to return

Partner

10/10

Exceptional

30 Nov 2025

Amy

The service here is unbeatable. We feel so comfortable and relaxed here and the staff cater to every need, always so friendly and welcoming.

The rooms are great, with gorgeous views and brilliantly equipped with everything you need.

The restaurant in the hotel is also wonderful and the breakfast has the best and widest selection of foods I have ever experienced. All in all, our experience here is always a 10/10. Joseba and his team always make the trip feel special, and we will definitely be back again soon. Amy.

Leisure Family

4/10

Poor

26 Sep 2025

Jack

Not a property I would recommend.
For the price you pay, you would expect a beautiful hotel, with friendly service and a great room - none of those were true and the property is located 15-20 minute walk from anything, so it is also not a good location.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Mark

Loved it!

10/10

Exceptional

12 Jul 2025

stuart

Excellent hotel, great location, service unfaultable

Leisure Partner

10/10

Exceptional

15 Jun 2025

Tim

Highlight is the rooftop for sure. Amazing views with separate pool, leisure/sunning, and dining areas.

Leisure Family

10/10

Exceptional

12 Jun 2025

Maria

In general our stay was really good there. The staff when we arrived was amazing. The check-out was slightly less friendly but can’t complain (they were busy with check-ins & checkouts). !
They were very helpful when we asked about bus and how to get to different places. The staff on the rooftop restaurant was amazing too !!!

Leisure Family

6/10

Pleasant

02 Jun 2025

Sandip

.

8/10

Excellent

03 May 2025

Dabney

The spa and rooftop were the only thing close to 4 star. Restaurant/ lack of bar were 3 star at best

Went with 2 other couples. They all received wine, upgrades etc. we received nothing.

Leisure Friends

8/10

Excellent

29 Apr 2025

M

Nice service from the team. Very clean place

Leisure Partner

10/10

Exceptional

12 Apr 2025

Joanne

The hotel was beautiful but above all the service was outstanding, the staff were so friendly and helpful.
The rooftop are was fabulous and the perfect place to view Palma.
I would highly recommend the hotel and we will definitely return.

Partner

10/10

Exceptional

31 Mar 2025

Bob

Nice spot, very comfortable, great spa pooll area and superb roof top space. Restaurant in lobby way over priced and quality was sub par. Everything else was solid!

10/10

Exceptional

10 Mar 2025

Naomi

Amazing

Wonderful place with lovely staff and amazing breakfast

10/10

Exceptional

22 Jan 2025

Carmenchu

Great staff! Beautiful property.

Leisure Friends

10/10

Exceptional

13 Dec 2024

Michael

Our stay was stellar on all levels. The staff were superb one if not the best we experienced. The room was excellent, zero complaints. The pool area outstanding, Restaurant outstanding.

The only thing that would have made it batter was a microwave in the room and perhaps a little more room in the refrigerator as ‘mini bar’ items dominated space

Leisure Partner

10/10

Exceptional

03 Dec 2024

Amy

Wonderful hotel with wonderful staff

10/10

Exceptional

02 Dec 2024

Amy

We had such a wonderful stay, the staff were super attentive and are our stay all the more special. Lovely hotel in a great location.

Family

10/10

Exceptional

25 Nov 2024

Pablo

This is a beautiful Hotel located at the heart of Palma. Everything was exquisite! The facilities, the service was superb, the bed was very confortable and the room had a very nice view of the Ocean. Highly recommended. Note: Just look out for a crazy \"neighbor\" that will honk the horn of his tiny vehicle at you if you are in his \"way\". As soon as you arrive make sure someone at the reception takes your car away. If arriving by taxi be ready to exit in a hurry if this guys is around. He is NOT patient and he's not nice! #idiotalert

Leisure Partner

10/10

Exceptional

09 Nov 2024

Monica

Amazing staff! The continental breakfast was wonderful and the service was great. Would definitely stay there again.

Leisure Partner

10/10

Exceptional

01 Nov 2024

Julie

Hotel is beautiful & the service is outstanding! Highly recommend and will return. Location perfect, within easy walking distance to Cathedral, Old Town, Marina, shopping & beaches too.

Leisure Family

10/10

Exceptional

13 Oct 2024

Andrew

Excellent

10/10

Exceptional

11 Oct 2024

Akua

Clean and spacious room. Gracious staff, especially at the rooftop bar and pool.

Highly recommend reserving seats at sunset at the rooftop restaurant for beautiful views while you enjoy your meal.

Leisure Friends

8/10

Excellent

27 Sep 2024

Jessica

Great customer service

Leisure

6/10

Pleasant

26 Sep 2024

Brett

Strong 3* or decent 4* hotel.

This being labeled as a 5* is a big stretch. Starting with the check-in process it just felt off. We had to get our bags from the rental car and unless everything as the bellman was busy. Reception was slammed, which is fine, however it took a while to get the room. Service was just ok across the board. We all have bad days but it shouldn’t be abundantly clear to the guests…restaurant service was super slow, 20 minutes + to get a drink order in. The list goes on. The room was decent, nothing special. It’s super strange to not have a peephole in the rooms though, so if someone knocks you need to open the door to see who it is. I’m glad I looked at the bill prior to checkout, we asked to use a euro outlet converter and they had it on the bill as a €50 charge. We went back to the room and turned it in, but €50 is just nuts. It’s not terrible but it’s not great.

10/10

Exceptional

10 Sep 2024

Amanda

Lovely well located hotel, great pool and sumptuous breakfast.

10/10

Exceptional

07 Sep 2024

Phelan

Great customer service

Leisure

10/10

Exceptional

07 Sep 2024

Esther

Beautiful, fragrant hotel with relaxed atmosphere and top level service in a cracking location in Palma - easy walking distance to the centre but away from the busy, noisy parts. Great find.

Leisure Friends

6/10

Pleasant

03 Sep 2024

Asser

Shower was reported 4 times in 4 days stay that it is broken, not closing! and every time the plumber comes in and doesn’t fix it, does a temp solution and reception person came up himself and saw the issue but still didn’t resolve or offer another room! TV kept hanging and I had to disconnect power 3 times to get it to work!

Not value for money

Partner

10/10

Exceptional

02 Sep 2024

Koosha

Great staff. All of them were very helpful and friendly.

Leisure Friends

10/10

Exceptional

14 Aug 2024

Mark

This Hotel represents a true 5 star luxury Hotel in terms of service and product.
The focus on the guest is of the highest quality and having stayed in many 5 star hotels around the world both branded and unbranded , this represents a true example to them all. Well done to the wonderful staff where the training is exemplary.

Leisure Partner

6/10

Pleasant

22 Jul 2024

Verified traveler

A decent 4* but not 5*

The hotel has a lot of new inexperienced staff, and you can feel the effects of them not having settled in for the season.

The rooms are straight forward, but maintenance is required for example the shower tap cuts your fingers when turning it, second the AC even when off stays on blowing cold air.

Breakfast is pretty basic, but sufficient for filling up ahead of the day.

The rooftop pool is at best a “tank” which some guests may not like and also closes at 8pm which feels a little early.

If you’re looking for a spa treatment they hire in as it’s required which means limited availability.

Friends_and_family Friends

8/10

Excellent

22 Jul 2024

Sandra

Dining in the hotel was very expensive given the quality of the food (roof top bar and breakfast). Disappointing. Rooms okay but compromised on privacy as bathroom facilities open plan.

Leisure Family

10/10

Exceptional

21 Jul 2024

Saman

This staff of the hotel have been so accommodating to satisfy their guests. Breakfast and rooms were wonderful. The area around the hotel is beautiful and walkable to many different areas of main town.
Amazing stay.

Leisure Partner

10/10

Exceptional

19 Jul 2024

Eoghan

Sensational spot

Business_and_leisure Partner

10/10

Exceptional

26 Jun 2024

Elizabeth

Great property in central Palma. Room was a decent size and well equipped but we felt the open bathroom was very small and didn't enjoy the complete lack of privacy.

Leisure Partner

10/10

Exceptional

11 Jun 2024

Lucy

Gorgeous stay! Staff so attentive, couldn’t do more for you. Clean and great for walking into Palma town without it being too busy.

Leisure Family

10/10

Exceptional

04 Jun 2024

Allen

Great staffing

Service was outstanding - they couldn't be more helpful than they were. Very modern new hotel with roof top deck with great views of the old city. Room was great with windows that opened - only minus was that the sink area was too small. Breakfast was excellent in both quality and variety. Food in the (pool-side) roof top restaurant was hit or miss.

Partner

10/10

Exceptional

03 Jun 2024

Jonathan

We absolutely loved this hotel! We were greeted on arrival as friends and this never changed. The staff were superb and always had a smile and a greeting. It was great that they all leanred our names and made sure all was going well. Our rooms were beautiful and had everything we needed. Clean and tidy!
Breakfast was a delight as was the service! Having our car parked and then brought out was such a great feeling! Definite felt very spoilt!
The rooftop bar, pool and restaurant enhanced the experience! An absolute treat!

Leisure Family

10/10

Exceptional

14 Apr 2024

Karen

Relaxing in Mallorca

Perfect hotel, great location. Rooftop is fantastic and food delicious. Wonderful staff, helpful and friendly. All the added touches, turndown, water and super clean. Gorgeous sunsets from the rooftop

Partner

10/10

Exceptional

13 Apr 2024

Mukesh

I

Leisure Family

10/10

Exceptional

07 Apr 2024

abhijith

Excellent property. Quiet area but very accessible. At the edge of the old town. Staff is amazing and very knowledgeable and helpful. Great breakfast buffet.

Leisure Family

10/10

Exceptional

28 Feb 2024

ROBERT

From the moment I stepped into the hotel until the time I reluctantly checked out, every aspect of the experience exceeded my expectations.
The staff at Es Princep were nothing short of brilliant. Their warm and welcoming demeanor made me feel like a valued guest from the start. The level of professionalism displayed by every team member, from the front desk to the housekeeping staff, was exceptional especially Pau. They were attentive, accommodating, and always went the extra mile to ensure our comfort.
What truly stood out was how they made my birthday celebration an unforgettable experience. The attention to detail was remarkable – from a personalised birthday note waiting for me in the room to a surprise birthday cake and bubbles. The staff took the time to make my day special, and their genuine efforts made me feel truly appreciated.
The accommodation was great our spacious room provided all the comforts one could ask for. The attention to cleanliness and hygiene was impeccable.
Es Princep's amenities, including the restaurant with its delicious dishes, rooftop pool and spa, added an extra layer of indulgence to the overall experience.
In conclusion, my stay at Es Princep was nothing short of amazing.

Leisure Partner

10/10

Exceptional

25 Feb 2024

ANDREW

I took my wife for an anniversary vacation and the hotel was perfect. Very nice accommodations and the service was top-notch. They knew who we were and were always happy to help us with any requests, including renting bikes and ordering a taxi. The location was great too.

The only downside I would say is the spa was pretty limited and half of the things (sauna, shower) seemed to not be working. The first day one sauna was out of order and the second day I went in both saunas were not working. The \"Turkish bath\" is just a regular room-temperature pool in the basement. Not that pleasant for me or my wife but maybe it is for others.

That said, spa was included and the rest of the stay was fantastic. I would definitely return.

Partner

10/10

Exceptional

24 Dec 2023

Peter

Great team. Ultra friendly and helpful. Nothing was too much trouble for them.

Leisure

10/10

Exceptional

21 Dec 2023

Michael

Amazing experience. The staff was incredibly attentive and helpful.

Partner

10/10

Exceptional

10 Nov 2023

Heidi

Excellent hotel

Lovely hotel, the service was great, all the staff were very friendly and make sure you have everything you need. Breakfast had a great selection with hot food cooked on request.

Partner

10/10

Exceptional

08 Nov 2023

Zarina

Lovely hotel, not too far from the shops. Walkable distance to the beach!

Leisure Partner

10/10

Exceptional

07 Nov 2023

Anja

We had a perfect stay - friendly staff, spacious room, wunderful breakfast, fancy cocktails at the rooftop while enjoying the beautiful view.

Leisure Family

10/10

Exceptional

01 Nov 2023

Jennifer

They really make you feel like a valued guest.

Leisure Friends

10/10

Exceptional

30 Oct 2023

Peter Harold

What a wonderful hotel, ideally situated on the sea front and only about 10 minutes walk from the main city centre. The hotel is immaculate and modern with crisp, clean rooms, excellent service and a warm and friendly atmosphere. The rooftop bar and pool area have great views of the sea front and harbour and we spent sometime there each day soaking up the sun. The rooftop area is a real bonus for a hotel so close to the city. The breakfast was fantastic with a great selection of all the choices you could want. Also, there is an a la carte menu for hot food which always arrived perfectly cooked. All the staff were very friendly, polite and attentive and seemed very happy to be on hand to help. In particular, Flora and Wing looked after us so well in breakfast but of particular note, the Hotel Manager Joseba was was on hand every day to greet us at breakfast and to spend a few moments checking that everything was going well for us. He knew our names, and was outstanding, even organising a cake and Cava for my wife at breakfast as it was her birthday. Later that day, we returned to our room to find a bottle of Cava cooling on ice and a handwritten birthday message from Joseba himself. We were very touched by this level of personal attention as we hadn't even declared that it was my wife's birthday. Outstanding service from kind and caring staff, thank you. We are well seasoned travellers but this hotel remains in our minds as an exceptional hotel, with excellent staf

Leisure Partner

10/10

Exceptional

30 Sep 2023

Tracey

Second time at the property. As amazing as I remembered. Beautiful property, well situated with incredible staff. Stunning roof top pool and lounging area. I completely recommend

Leisure Friends

10/10

Exceptional

30 Sep 2023

Ivan

Amazing experience

The whole experience was amazing, the staff are so friendly and welcoming, the hotel has an amazing rooftop.I highly recommend the breakfast, with such a great selection. I will certainly come back next time I’m in Palma.

Partner

10/10

Exceptional

26 Sep 2023

Ann

Best location in Palma

An amazing hotel located in the best location in the historic town of Palma . Spotless & very comfortable bed . Excellent staff from housekeeping to reception . They were so helpful in all our needs . Breakfast on the rooftop bar was exquisite . Fantastic service throughout our one week stay .

Partner

6/10

Pleasant

25 Sep 2023

Amy

Staff were rude. More interested in outsiders visiting than guests staying at the hotel. Nothing special - could find better elsewhere for the price paid.

Leisure Family_with_children

8/10

Excellent

23 Sep 2023

Karen

Modern contemporary property with amazing pool and roof terrace. Food in main restairant in evening poor. Also not a fan of glass tpolet doors opening into the nedroom which all their rooms have but maybe thats just a preference

Leisure Partner

10/10

Exceptional

23 Sep 2023

Angela

.

Leisure Partner

10/10

Exceptional

20 Sep 2023

Eduardo

Great stay!

We were here just for 1 night and found the staff to be friendly and attentive. A little difficult to reach the hotel using our navigation system as it is in a restrictive area. Location of the hotel is excellent in a quiet area.

Partner

8/10

Excellent

19 Sep 2023

Kien

I enjoyed my stay at this hotel. The check in was swift, friendly and courteous.

My room was on the first floor facing the front of the hotel. It was noisy at times from people talking right outside but the room itself was as expected.

On my first night, I was extremely disappointed when getting into bed to find a soiled comforter and bed that had a sour smell and stench. I was so disturbed given the room was supposed to be clean and this was a 5* establishment. The evening front desk staff was swift to help me find another room to sleep in while we waited until the morning to sort it out with management. I didn't sleep all night from the disruption. I later got into contact with management and was offered the upgraded room that I had slept in the night before which I appreciated. I was a bit annoyed to have to start my vacation this way and that no other compensation was offered for a lack of sleep on my first night.

Aside from the disruption, the rest of my stay was incredible. The new was room was clean, orderly and toiletries were great. Turn down service with the bottled water was a nice touch. I really enjoyed the rooftop pool, especially when the weather was extremely hot and the spa was a major bonus. I highly encourage use of the spa after a long day. The location was great, away from the hustle of the core and just a short walk to everything including a a nice beach.

overall, despite the first night challenge, I loved my stay and would return!

Leisure Self

10/10

Exceptional

16 Sep 2023

Bernadette Maria

Really lovely staff and room

Leisure Family

10/10

Exceptional

14 Sep 2023

Dillon

Incredible spot! Stayed at Es Princep for our honeymoon travelling from Canada and really enjoyed our two nights. Location is great, in a quiet part of Old Town and a 10-15 minute walk from Passeig Del Born. Staff and service at the hotel was outstanding, and the rooftop bar and pool is incredible. Cannot recommend enough.

Leisure Partner

10/10

Exceptional

12 Sep 2023

Francesca

Excellent stay, staff fantastic

Leisure Partner

10/10

Exceptional

02 Sep 2023

Scott

Fantastic location near the old town. Rooftop patio pool area had incredible views and was an amazing place to relax. Food and drink service poolside was excellent. Beautiful boutique hotel experience all around. Would highly recommend and we would definitely stay longer next time.

Leisure

10/10

Exceptional

21 Aug 2023

Alyssa

Great Hotel!

Absolutely amazing stay! The staff was so friendly and willing to do anything to make the stay fantastic. Rodrigo was the best - got us a rental car, gave recommendations, and got us dinner reservations. The location was a 15 minute walk to the beach and about a 20 minute walk to main center of town. Rooftop pool was great, but if you get to the rooftop in the afternoon, most chairs would already be taken. Breakfast was fresh and delicious! Only minor complaint was on the shower as it would leak water on to the bathroom floor, but we used the towels to soak up once done showering.

10/10 would recommend and we will be coming back!

Partner

4/10

Poor

14 Aug 2023

zulfiqarali

The Hotel room didn\"t feel like 4/5 stars.

The cheap sugar coloured turn down lollies were suitable for children not adults - I wouldn't even feed the cheap lollies to children because they're so toxic.

No water available in the room until turn-down service.

The room size was pretty ordinary.

The spa pool was awesome. Nice views, staff were friendly, Sergio had a bit of attitude.

We ordered crepes and the traditional baked beans on the breakfast menu and received pancakes and tinned baked beans - 2 star cooking, definitely not 5 star.

No explanation provided about how to drive into the hotel car parking through the restricted laneways or access the Hotel lane when we paid hotel 35.00 per night for 2 nights of parking.

No explanation provided about the spa access.

Toiletries provided including shower gel were excellent.

I was advised that breakfast would be 25 euro per day or 20 euro per day if taken for entire stay. My invoice showed a charge of 29.50, not 25.00 as advised.

Leisure Friends

10/10

Exceptional

31 Jul 2023

Paula

Excellent service , staff super proactive, very nice breakfast, beautiful rooftop, great location .
I would recommend the hotel

Leisure Family

10/10

Exceptional

01 Jul 2023

Nigel

The reception staff are exceptional and very accommodating. Nothing is too much trouble for them. Our one criticism is that as a resident, we weren’t always able to use the rooftop facilities because non residents can book tables to drink or dine there.

Leisure Partner

10/10

Exceptional

30 Jun 2023

Mavis

Incredible hotel and amazing staff!

10/10

Exceptional

28 Jun 2023

Catrin

Staff, location, cleanliness great, but no good sizeable swimming pool

Leisure Friends

10/10

Exceptional

18 Jun 2023

Carolyn

Beautiful hotel, room very well appointed. Rooftop bar, restaurant and pool is amazing. The staff were extremely helpful and pleasant abd we received an upgrade without asking. We will be back

Leisure Partner

10/10

Exceptional

18 Jun 2023

Katherine

Loved our stay there

Leisure Friends

10/10

Exceptional

17 Jun 2023

Jonathan

Fine hotel that feels like home

This is a very special hotel. It has the professional side that is a well defined hotel with integrity to customer service yet somehow maintains a feel at home sejour location . Homemade cookies at the door .. a 6 euro cab ride to born street
(But you can walk too )
Bottled water in the room
Candies at night
Great location
Great breakfast buffet
Frankly I may regret telling you all this because they are busy and we plan on coming back

Partner

10/10

Exceptional

28 May 2023

Bruno

Perfect

Leisure Family

10/10

Exceptional

04 Apr 2023

Shirley

Es Princeps

Es Priceps was the perfect hotel. Great position near the cathedral with everything within walking distance.The staff could not have been more helpful and knowledgeable. The rooms were clean and ours had a small balcony overlooking the street below. The only thing to make future customers aware of is the open plan arrangement of the toilet and shower. Both of these open directly into the room and ,although, partly divided from the rest of the room by washbasins, it may not be suitable for people who do not know each other very well! The spa and rooftop terrace were perfect and some days we were the only people in the spa and indoors pool. We had a perfect stay. Special mention for Jorge at reception :-)

Friends_and_family Friends

10/10

Exceptional

01 Apr 2023

Elizabeth

A taste of luxury in Palma !

The hotel is lovely, clean with very spacious rooms. It is located 10 mins walk from the cathedral and lots of bars and restaurants. It has a delightful rooftop area comprising of a bar/ restaurant and a very spacious sun terrace which overlooks the sea. The staff on reception deserve a special mention for their attentiveness and willingness to go that extra mile. Excellent hotel which I would recommend to anyone thinking of visiting Palma.

Friends_and_family Family

10/10

Exceptional

01 Mar 2023

Vishal

Extraordinary

Amazing staff and mind blowing service

Partner

10/10

Exceptional

04 Dec 2022

Malaurie

The staff made my stay very pleasant. Everyone was extremely attentive and polite. The room had a fabulous view and the location is optimal.

Leisure Self

10/10

Exceptional

06 Nov 2022

Jacqueline

Absolutely fantastic hotel. Staff outstanding. Everything you need they will help you with. Beautiful location as well, easy walking to everything, but very quiet and serene. Breakfast buffet best I have experienced anywhere and the breakfast staff work non-stop and are incredibly helpful and pleasant. Front of hotel staff also very helpful. Can’t recommend highly enough if you come to Palma.

Leisure Partner

10/10

Exceptional

01 Nov 2022

Claudia

This is a very special hotel. It has a lovely roof top bar/restaurant/pool with a clear view of the bay. At night you can dine and see the moon. The hotel staff are very professional and knowledgeable. They go out of their way to make sure your stay is special. The location is perfect because you can walk to all parts of the old city and to a nearby beach. At the bus stop nearby you can access bus lines that take you to further places. The beds are large and comfortable and have high quality linens. I highly recommend this hotel if you are visiting Palma.

Leisure Partner

10/10

Exceptional

11 Oct 2022

Hazel

Fantastic hotel with great service and attention to detail.

Leisure Friends

10/10

Exceptional

12 Sep 2022

Alan

The hotel goes out of its way to look after its customers. All the little things they provide add up to make it an unforgettable experience. The staff are friendly and go out of their way to help with your every need.

Leisure Family

10/10

Exceptional

11 Sep 2022

Jammi

I cannot say enough about the amazing staff. I felt so welcome. They feel like family and I was extremely sad to say goodbye. The hotel is beautiful. The room and bed were very comfortable.

Leisure Friends

10/10

Exceptional

02 Sep 2022

Tom

Simply beautiful, easily the best hotel I’ve ever stayed at. Staff are brilliant, rooms are modern and stylish roof top is the best we found in the city. Couldn’t recommend this enough.

Leisure Partner

10/10

Exceptional

24 Aug 2022

Darren

Great hotel!

Lovely hotel and great staff!

Partner

10/10

Exceptional

18 Aug 2022

Michael

Amazing hotel and experience.

Brilliant hotel for a relaxing few days in Palma. The staff as a whole couldn’t have been friendlier or more attentive. Special shout out to Mike at the roof bar. He runs a great bar/restaurant and made our stay really enjoyable. Would 100% recommend

Partner

10/10

Exceptional

14 Jul 2022

Peter

I love this hotel

Our stay was absolutely perfect. The staff are all so friendly and so willing to help with your every need. The rooms are great and the bed is amazingly comfortable. The roof top area is brilliant with fantastic views. This was our 3rd visit and we’d happily come back time and time again.

Partner

10/10

Exceptional

11 Jul 2022

Liam

Amazing Team, and well thought out hotel.

A modern, hotel in great location where they get everything right. And the team are phenomenal, so warm, helpful, and friendly. They made everything easy. Special thanks to Meike, Noa, Jorge, and Josepe (sp?). So nice to see a hotel where all the little things have been thought about and provided. Cold water by the door is offered to you every time you go in and out. Rooms have all the right features and very good beds. Spa and sauna are great, and easy to access, and very clean.

Partner