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Portella Palma

Majorca · Spain

Carrer De La Portella 9View location

10.0/10Excellent48 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Comfort9.8/109.8
Condition10.0/1010.0
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Portella Palma

With a stay at Portella Palma in Palma de Mallorca (Palma de Mallorca Old Town), you'll be within a 15-minute drive of Port of Palma de Mallorca and Cathedral of Santa Maria of Palma.

This luxury hotel is 10.5 mi (16.8 km) from Cala Mayor Beach and 3 mi (4.9 km) from Porto Pi Centro Comercial. Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and Smart televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours. Guests are recommended to download the property's JustIN mobile mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number H5478521
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 35 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Casa Museo J.Torrents Lladó 0.1 km / 0.1 mi
Parc de la Mar 0.1 km / 0.1 mi
Jardí del Bisbe 0.2 km / 0.1 mi
Paseo Maritimo 0.2 km / 0.1 mi
Ses Voltes 0.2 km / 0.1 mi
Cal Marquès del Palmer 0.3 km / 0.2 mi
Cathedral of Santa Maria of Palma 0.3 km / 0.2 mi
Basilica of St. Francis 0.3 km / 0.2 mi
Plaça de Cort 0.4 km / 0.2 mi
Palma Town Hall 0.4 km / 0.2 mi
Royal Palace of La Almudaina 0.5 km / 0.3 mi
Placa de la Reina 0.6 km / 0.4 mi
Plaza Mayor de Palma 0.6 km / 0.4 mi
Passeig del Born 0.6 km / 0.4 mi
Plaza de Mercat 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hotel
  • Wi-fi
  • Laundry service
  • Lift access
  • Garden
  • Terrace
  • Banquet hall
  • Business centre
  • Steam bath
  • Spa treatments
  • Breakfast
Show 1 more facilities & services
  • Snacks
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Portella Palma

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Portella Palma

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Portella Palma

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Portella Palma

    APARTMENT TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Portella Palma

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Portella Palma

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Portella Palma

10.0
Excellent
48 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Comfort
9.8 /10
Condition
10.0 /10
Amenities
9.6 /10
20 reviews shown
8/10
Excellent
29 Jun 2026
Reza
The hotel i in the heart of old town. It’s a beautifully renovated hotel. Unfortunately there was construction right across a narrow
Street from our room. We had a car and it was very difficult to get to the hotel. At nights it was hard to get a taxi to come to the hotel or to get dropped off at the hotel. The hotel did offer us help parking the car but later we found out that they charged a valet service fee that was not discussed prior. We booked a room with breakfast and they charged us again separately for breakfast. The property has no view and no pool for the prices that they charge I don’t find them very competitive.
Partner
10/10
Exceptional
02 Apr 2026
Jeremy
We had an amazing stay here. Very peaceful yet very central to everything in Palma. The staff was incredible and the breakfast is not to be missed. We would stay here every time we come to Palma. Highly recommended.
Family
10/10
Exceptional
11 Mar 2026
Martin
Beautiful hotel, thoughtfully designed in a quiet part of the old town but with good facilities close by.
Partner
6/10
Pleasant
03 Nov 2025
Cynthia
I booked family of 4 but my son had to leave Mallorca so only 3 people - 2 rooms for $700+ per room. They didn’t offer to take the extra breakfast or make a sandwich to take out.The service staff was lacking- wasn’t friendly, not helpful or warm vibes.

- room didn’t have “patio” as advertised
- 2 rooms very dark even I requested a bright/light room. Very depressed room.
- the spa had no water in the sunken room to relax
-the front manager/general manager wasn’t present when we had issues about the bill… no response or communication.
Breakfast was very good and housekeeper was clean.

Otherwise Portella is overpriced what you get.
Friends_and_family Family
10/10
Exceptional
15 Oct 2025
Judith
Staff were amazing and this location was perfect for exploring Majorca!
Leisure Family
10/10
Exceptional
20 Sep 2025
Belinda
The
10/10
Exceptional
26 Aug 2025
Lisa
This hotel is fabulous, the staff can’t do enough for you and breakfast is in till 1pm and it’s all cooked fresh for you. A fabulous place to stay.

The only down side was there were building works next door and drilling started early on the Monday, however it wasnt till much later on the Tuesday . If your thinking of staying might be worth checking these works have finished before booking

Leisure Friends
10/10
Exceptional
27 Jun 2025
Benjamin Kent
The energy from the surrounds are enchanting
Leisure Partner
10/10
Exceptional
26 May 2025
Gary
What a find!!! an amazing hotel with fantastic staff ...beautiful boutique type hotel very clean very tranquil and perfect location...a must stay in Palma
Leisure Partner
10/10
Exceptional
27 Oct 2024
Angela
Fabulous boutique hotel in Old Town Palma. Beautifully refurbished in a traditional style. Staff were friendly and extremely helpful. Great location too.
Leisure Partner
10/10
Exceptional
27 Oct 2024
Yvonne

Gorgeous hotel

Gorgeous hotel and spotless. Staff were very helpful and friendly. Thankyou for a lovely stay.
Friends_and_family Family
10/10
Exceptional
22 Sep 2024
Mauricio
This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match!
Leisure Friends
10/10
Exceptional
22 Sep 2024
Gregory
Amazing stay!
10/10
Exceptional
06 Sep 2024
Lulu
Really nice hotel in the centre of Mallorca.
Simple yet attention to detail
Leisure Partner
10/10
Exceptional
06 Jun 2024
Shari
The quiet elegance made this property calming and welcoming. The staff went above and beyond to connect and make us comfortable.
Leisure Partner
10/10
Exceptional
18 Jun 2026
luana
Nos sentimos em casa, hotel novo e silencioso, apenas senti falta de um espaco para secarmos roupas, pois íamos a praia quase diariamente
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Simone
Ein Kleinod in jeder Hinsicht!
Leisure Partner
10/10
Exceptional
12 Dec 2025
Fabricio
Muchas gracias por todas las atenciones.
Leisure Partner
10/10
Exceptional
30 Nov 2025
Marco
Das Hotel Team war sehr freundlich & zuvo
10/10
Exceptional
14 Nov 2025
Bettina
Most beautiful place, tranquil historic surroundings. The place itself is carefully curated and offers

Location & surroundings

Portella Palma
Carrer De La Portella 9, Palma De Mallorca, Spain

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Portella Palma

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